Based on looking at the website 20twentystore.com, it appears to be an online retailer specializing in mountain bikes and related components, accessories, and apparel.
The site offers a comprehensive range of products from well-known brands, catering to enthusiasts of various riding styles, particularly enduro.
The overall impression is that of a professional, dedicated outlet for cycling gear, providing a wide selection for riders looking to upgrade or maintain their equipment.
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20twentystore.com Review & First Look
Upon an initial visit, 20twentystore.com presents a clean, user-friendly interface that prioritizes product visibility and ease of navigation.
The design is modern, with clear categories and a prominent search bar, making it straightforward for visitors to find specific items or browse through their extensive catalog.
Initial Impressions of Design and Navigation
The website’s layout is intuitive, with key sections like “Bikes & Frames,” “Components,” “Accessories,” and “Clothing” clearly delineated in the main navigation menu.
This hierarchical structure helps users quickly narrow down their search.
For instance, clicking on “Bikes & Frames” immediately presents subcategories such as “Amflow PL Carbon,” “Deviate Claymore,” and various models from popular brands like Marin, Transition, and Yeti. Newjobs4you.com Reviews
This level of detail in the navigation points to a well-thought-out user experience, aimed at riders who know exactly what they’re looking for.
- Clean Aesthetics: The site employs a minimalist design, focusing on high-quality product images that are essential for an e-commerce platform dealing with visual products like bikes and components.
- Logical Flow: The categorization from broad sections to specific brands and types of items ensures a logical flow, reducing the time a user spends searching.
- Search Functionality: A prominent search bar allows for quick access to specific products, which is crucial given the vast inventory. This is particularly helpful for users who have a precise item in mind, saving them from manual navigation.
Product Range Overview
20twentystore.com boasts an impressive array of products, catering to almost every aspect of mountain biking.
From complete bikes to intricate components, the inventory seems designed to meet the needs of both casual riders and serious enduro specialists.
- Bikes & Frames: The selection includes full suspension, hardtail, e-bikes, and dirt jump bikes from leading brands such as Marin, Hope Bikes, Transition, and Yeti. This wide variety ensures that riders can find bikes suited to different terrains and riding preferences. For instance, the “Marin Bikes Alpine Trail” series suggests a focus on trail riding, while “Transition Patrol” points towards more aggressive enduro use.
- Components: This section is incredibly detailed, covering everything from drivetrains bottom brackets, cassettes, chainrings, chains, cranks and brakes disc brake rotors, calipers, pads to forks and shocks. The inclusion of specific brands like Shimano, SRAM, and Fox Suspension indicates a commitment to stocking high-quality, performance-oriented parts.
- Accessories & Clothing: Beyond the bike itself, the site offers a range of accessories like bike care products, frame protection, lights, mudguards, and a comprehensive selection of tools and pumps. The clothing section includes items like jackets, t-shirts, trousers, shoes, and protection, all from reputable brands like 100% and Etnies, suggesting a holistic approach to a rider’s needs.
The depth of the product range is a significant strength, positioning 20twentystore.com as a one-stop shop for mountain biking enthusiasts.
20twentystore.com Features
20twentystore.com offers several features that enhance the shopping experience and provide valuable information to potential customers. Qiq.host Reviews
These features contribute to its appeal as a dedicated specialist retailer.
Detailed Product Pages
Each product on 20twentystore.com appears to have a highly detailed page, providing customers with comprehensive information necessary to make informed purchasing decisions.
This depth of detail is crucial for technical products like bike components.
- High-Resolution Images: Multiple images from various angles allow customers to visually inspect the product thoroughly. For example, a detailed view of a “Hope Tech” hub would showcase its machining and finish.
- Comprehensive Specifications: Technical specifications such as material, weight, dimensions, compatibility, and specific features are clearly listed. This helps riders ensure compatibility with their existing setup. For instance, when looking at a “Fox Suspension” fork, one would expect to find travel, axle type, and damping adjustments detailed.
- Product Descriptions: Beyond specifications, product descriptions often highlight key benefits, intended use, and unique selling points, giving customers a clearer understanding of what they are purchasing. An example might be explaining the “Odyssey Optis” tubeless tire insert’s benefits in bead protection and tunability.
- Availability and Sizing Information: The site typically displays real-time stock levels and offers sizing guides for apparel and components where applicable, reducing uncertainty for buyers.
Customer Support & Information
The website appears to emphasize strong customer support, offering multiple avenues for assistance and providing transparent information about policies.
- Contact Information: A dedicated section or easily accessible contact details phone number, email are usually available for customer inquiries. For 20twentystore.com, the physical address and operating hours 19 High Street, Banchory, AB31 5TB. Tue-Fri: 10 am – 6 pm, Sat: 10 am – 5 pm. 01330 828562 are clearly listed, indicating a tangible presence.
- Shipping & Delivery Information: Details about delivery policies, including free UK delivery on orders over £50 and free EU delivery on orders over £400, are prominently displayed. The mention of “Great rates on Worldwide shipping with FedEx & Royal Mail” suggests international reach.
- Returns Policy: While not explicitly detailed on the homepage, a reputable e-commerce site like this would typically have a clear returns and exchange policy, accessible via a dedicated link.
- Gift Vouchers: The availability of email gift vouchers, usable online or in-store, is a convenient feature for customers looking to purchase gifts for fellow riders without knowing specific product preferences.
Price Promise & Expert Advice
20twentystore.com highlights its commitment to customer satisfaction through a “Price Promise” and the provision of expert advice, positioning itself as more than just a retailer. Salmon.com Reviews
- Price Promise: The “Click the button for full details of our price promise” indicates that they aim to offer competitive pricing. This is a significant draw for customers who are price-conscious but also value expert service. In the competitive cycling market, a price match or best-price guarantee can be a powerful differentiator.
- Rider-Owned & Run Expertise: The statement “Rider Owned & Run Enduro Specialists” and “We pride ourselves on providing great service, impartial advice and the best knowledge gained from actually using the products we stock!” speaks volumes about their credibility. This suggests that the staff possesses firsthand experience with the products they sell, enabling them to offer genuinely informed recommendations and troubleshooting advice. This kind of authentic expertise is highly valued by discerning customers in niche markets like mountain biking.
- Community Engagement: The presence of social media links Instagram, Facebook, TikTok suggests an effort to engage with the cycling community, fostering a sense of connection beyond transactional interactions. This can lead to a more loyal customer base and positive word-of-mouth.
20twentystore.com Pros & Cons
Understanding the strengths and weaknesses of any online store is crucial for potential customers.
20twentystore.com, like any business, has its advantages and potential areas for improvement.
Pros of 20twentystore.com
The website exhibits several compelling advantages that make it an attractive option for mountain biking enthusiasts.
- Specialized Expertise: The store explicitly states it is “Rider Owned & Run Enduro Specialists,” implying deep knowledge and passion for the sport. This translates into a carefully curated product selection and the ability to offer genuinely informed advice. Customers can trust that the recommendations come from people who actively use and understand the gear.
- Comprehensive Product Range: From full bikes and frames to minute components, accessories, and apparel, the site offers a one-stop shop for all mountain biking needs. This breadth of inventory, featuring top brands like Shimano, SRAM, Fox Suspension, and Yeti, makes it convenient for riders to find everything they need in one place, reducing the need to shop across multiple websites.
- High-Quality Brands: The consistent presence of reputable and high-performance brands across all categories e.g., Hope Tech, Industry Nine, OneUp Components, Marin assures customers of the quality and reliability of the products sold. This focus on established manufacturers builds trust and enhances the perception of value.
- User-Friendly Website Interface: The clean design, intuitive navigation, and detailed product pages contribute to an excellent online shopping experience. Features like clear categorization, high-resolution images, and comprehensive product specifications simplify the purchasing process.
- Competitive Pricing & Price Promise: The stated “Price Promise” indicates a commitment to offering competitive rates, which is a significant factor for many consumers. This suggests that while specializing in high-end gear, they also strive to ensure value for money.
- Transparent Delivery Information: Clear details about free UK and EU delivery thresholds, along with worldwide shipping options via FedEx and Royal Mail, provide transparency and convenience for customers globally. Knowing shipping costs upfront helps in budgeting.
- Strong Customer Service Indicators: The emphasis on “great service, impartial advice,” and accessible contact information phone, physical address, operating hours suggests a customer-centric approach. The availability of gift vouchers also points to a business that caters to diverse customer needs.
- Physical Store Presence: The existence of a physical shop in Banchory, Scotland, adds a layer of credibility and allows for in-person service, advice, and potentially demonstrations or fittings, which can be invaluable for high-value purchases like bikes.
Cons of 20twentystore.com
While strong in many areas, there are a few potential drawbacks or areas for consideration based solely on the website’s presentation.
- Limited Online Reviews/Testimonials on Homepage: While the site mentions “great service,” a lack of prominent customer reviews or testimonials directly on the homepage might make it harder for new visitors to gauge overall customer satisfaction immediately. Social proof is a powerful conversion tool.
- Geographical Focus initially UK/EU: While offering worldwide shipping, the free delivery thresholds are specifically for the UK and EU, which might imply a primary focus on these regions. International customers outside the EU might find shipping costs prohibitive for smaller orders, although larger items often have bespoke shipping arrangements anyway.
- No Obvious Live Chat Support: Based on the provided text, there’s no immediate indication of a live chat feature, which has become a standard for many e-commerce sites to provide instant customer support and answer quick queries. While phone and email are available, live chat offers a more immediate digital interaction.
- Niche Specialization: While a strength, being “Enduro Specialists” might also mean that riders focusing on other disciplines e.g., pure cross-country racing, downhill, BMX might find the product selection slightly less comprehensive for their specific needs compared to more general cycling stores. However, their broad component selection mitigates this somewhat.
- Absence of a Blog/Knowledge Base on homepage: While they pride themselves on “best knowledge,” a dedicated blog or knowledge base section is not immediately apparent from the homepage text. Such a resource could offer valuable guides, maintenance tips, or product comparisons, further solidifying their expert status and improving SEO.
20twentystore.com Alternatives
For riders looking for similar products or services, several other reputable online and physical retailers specialize in mountain biking gear. Creativesociety.com Reviews
These alternatives offer different selections, pricing structures, or geographical focuses.
Major Online Retailers
These platforms offer a vast inventory and often competitive pricing, serving a broad customer base.
- Chain Reaction Cycles CRC / Wiggle: These are two of the largest online bike retailers globally now under the same ownership. They offer an incredibly extensive range of bikes, components, accessories, and clothing across all cycling disciplines, often with aggressive discounts.
- Pros: Huge selection, frequent sales, global shipping, wide range of brands.
- Cons: Less specialized advice compared to a niche store, can feel overwhelming due to sheer volume.
- Bike-Discount Germany: A prominent European online retailer known for competitive pricing, particularly on high-end components and frames.
- Pros: Excellent prices, large stock of European brands, reliable shipping within Europe.
- Cons: Shipping outside Europe can be costly, website experience might be less refined than some competitors.
- Competitive Cyclist / Backcountry USA: Leading online retailers in the U.S. known for their wide selection of premium cycling gear and excellent customer service.
- Pros: Curated selection of high-end brands, strong customer support, detailed product information.
- Cons: Primarily U.S. focused, international shipping can be expensive.
Specialized Online Boutiques
Similar to 20twentystore.com, these smaller, often rider-owned shops focus on specific niches within cycling, offering expert advice and a curated selection.
- Tredz UK: A well-established UK retailer with both a strong online presence and physical stores. They offer a good range of mountain bikes and components, with a focus on good customer service.
- Pros: UK-based, good customer support, wide range of mid-to-high-end bikes.
- Cons: May not have the same depth in highly specialized enduro components as 20twentystore.com.
- Fanatik Bike Co. USA: Known for its custom bike builds and high-end components, Fanatik offers a very specialized and premium shopping experience.
- Pros: Expert build advice, access to niche high-performance parts, excellent customer service.
- Cons: Higher price point, primarily serves the U.S. market.
- Jenson USA USA: Another large online retailer in the U.S. with a solid reputation for mountain biking gear. They often have good sales and a broad selection.
- Pros: Large inventory, competitive pricing, good customer reviews.
- Cons: Less focus on specific niche disciplines compared to 20twentystore.com’s enduro specialization.
Local Bike Shops LBS
For many, the ultimate alternative is their local bike shop, which offers hands-on service, immediate availability, and community engagement.
- Pros: Personalized advice, immediate purchase and fitting, local support, workshop services repairs, maintenance, fostering community.
- Cons: Generally higher prices due to overheads, limited stock compared to online retailers, less variety of brands.
Choosing the right alternative depends on a rider’s specific needs: whether they prioritize price, selection, expert advice, or immediate service. Brandsoftsols.com Reviews
20twentystore.com Pricing
Understanding the pricing structure at 20twentystore.com involves looking at their product range and stated policies, particularly the “Price Promise.” While exact price lists aren’t available without browsing individual products, inferences can be made.
General Price Range and Value Proposition
Given their specialization in mountain biking, particularly enduro, and the brands they stock Marin, Transition, Yeti, Hope Tech, Fox Suspension, SRAM, Shimano, 20twentystore.com likely operates within the mid-to-high price range for quality cycling equipment.
This is typical for specialized retailers offering premium brands and expert advice.
- Bikes: New mountain bikes from these brands can range from £1,500 for entry-level trail bikes to over £8,000 for high-end enduro or e-MTB models. For instance, a “Trek Fuel EX 8 XT Gen 6 Bike” is listed at £3,760.00, and a “Trek Top Fuel 9.8 XT Gen 4 Bike” at £6,000.00. These figures align with industry standards for quality mountain bikes.
- Components: High-performance components like drivetrains, forks, and shocks can also be significant investments. A “Shimano XTR” groupset can cost upwards of £1,000-£1,500, while a premium “Fox Factory Series” fork might be £1,000-£1,800. Smaller items like pedals e.g., “OneUp Components Wave Pedals” at £149.99 and tubeless inserts “Odyssey OPTIS Tubeless Tyre Insert” at £84.99 reflect competitive pricing for specialized gear.
- Accessories & Apparel: These categories typically offer a wider price spectrum, from budget-friendly essentials to premium, technical riding gear. T-shirts are listed at £19.50, while a “Race Day Shirt 2025” is £55.00, indicating a range for different types of apparel.
The “Price Promise” Explained
The “Price Promise” indicates that 20twentystore.com aims to be competitive with other retailers.
While the specifics aren’t detailed on the homepage, such promises typically involve: Freesteam.io Reviews
- Price Matching: They may match the price of an identical item found cheaper at a legitimate competitor. This encourages customers to buy from them, knowing they won’t pay more while still benefiting from their specialized service.
- Refund for Price Drops: Some price promises include a clause where if an item’s price drops shortly after a customer’s purchase, they might offer a partial refund for the difference.
- Terms and Conditions: Usually, these promises come with specific conditions, such as the competitor needing to have the item in stock, identical model/size/color, and being an authorized dealer. Customers should review the full details of their “Price Promise” before making a purchase.
The price promise suggests that 20twentystore.com understands the importance of competitive pricing in the online retail space.
While they position themselves as specialists offering expert advice, they also acknowledge that price is a significant factor for consumers.
Payment Options and Gift Vouchers
While not explicitly detailed on the homepage, reputable e-commerce sites like 20twentystore.com typically offer a range of standard payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express are almost always accepted.
- Digital Wallets: Options like PayPal, Apple Pay, or Google Pay are increasingly common for convenience.
- Bank Transfers: Less common for direct purchases but might be an option for larger orders.
The availability of email gift vouchers is a practical feature, allowing customers to purchase store credit for friends or family, which can be redeemed online or in the physical store. This adds flexibility for gifting occasions.
Overall, 20twentystore.com appears to offer pricing consistent with the quality and specialization of its products, backed by a commitment to competitive value through its “Price Promise.” Holysanto.com Reviews
How to Cancel 20twentystore.com Subscription if applicable
Based on the products and services listed on 20twentystore.com’s homepage, it does not appear to offer any subscription-based services in the traditional sense e.g., recurring monthly product boxes, membership fees for premium content, or maintenance plans. The store primarily sells physical goods: bikes, components, accessories, and clothing.
Therefore, the concept of “canceling a 20twentystore.com subscription” is likely not applicable to this retailer.
For Order Cancellations Pre-Shipment
If a customer wishes to cancel an order placed on 20twentystore.com before it has been shipped, the process would generally involve:
- Contacting Customer Service Immediately: The most effective way to cancel an order is to reach out to 20twentystore.com’s customer service as quickly as possible. Their contact information phone: 01330 828562 or email usually found on their ‘Contact Us’ page would be the primary channels.
- Providing Order Details: Customers should have their order number, name, and contact information ready to expedite the cancellation request.
- Confirmation: Once contacted, the store’s team would confirm if the order can be canceled. If it hasn’t entered the shipping process yet, cancellation is usually straightforward.
For Returns/Refunds Post-Shipment
If an order has already been shipped or received, it would fall under the store’s return policy rather than a “cancellation.” Reputable e-commerce stores like 20twentystore.com will have a clear returns policy outlining:
- Timeframe for Returns: Typically 14, 30, or 60 days from the date of receipt.
- Condition of Items: Products usually need to be unused, in original packaging, and in saleable condition.
- Return Process: Steps for initiating a return, including contacting customer service for a return authorization number or specific instructions.
- Refund Process: Details on how refunds are issued e.g., to the original payment method and the timeframe for processing.
- Shipping Costs for Returns: Who bears the cost of return shipping customer or retailer, which often depends on the reason for the return e.g., faulty item vs. change of mind.
Given that 20twentystore.com operates as a standard online retail entity for physical products, any concerns regarding “cancellation” would pertain to standard order management pre-shipment cancellation or their returns policy post-shipment. There is no indication of recurring subscription services that would require a different cancellation protocol. Shoprewards.co.nz Reviews
How to Cancel 20twentystore.com Free Trial
Based on the information available on the 20twentystore.com homepage, the website exclusively operates as an online retail store selling physical mountain biking products, including bikes, components, accessories, and apparel. There is no indication of any free trial offers, subscription services, or digital products that would necessitate a “free trial cancellation” process.
Typically, free trials are associated with:
- Software or Digital Services: Like streaming platforms, productivity tools, or online courses.
- Subscription Boxes: Where a sample box is sent before a recurring payment begins.
- Premium Content Access: Where a limited-time access to exclusive articles or features is provided.
Since 20twentystore.com’s business model is focused on the direct sale of physical goods, the concept of a “free trial” simply does not apply to their operations.
What if a Customer Mistakes a Purchase for a Trial?
In rare cases, a customer might confuse a product purchase with a trial.
If this were to happen, the relevant processes would be: Nationalmobilebars.co.uk Reviews
- Standard Returns Policy: If a customer purchased an item and then decided they didn’t want it, they would need to initiate a return according to 20twentystore.com’s stated return policy. This typically involves ensuring the product is unused, in its original packaging, and returned within a specified timeframe e.g., 14-30 days.
- Contacting Customer Service: For any misunderstandings or issues related to an order, contacting 20twentystore.com’s customer service directly is the best course of action. They can clarify the nature of the purchase and guide the customer through the appropriate steps for returns or exchanges.
To reiterate, 20twentystore.com does not offer free trials for any of its products or services based on the provided website information.
Customers looking to purchase from them will be making direct purchases of physical goods.
20twentystore.com vs. Competitors
While larger, more general retailers offer sheer volume, 20twentystore.com distinguishes itself through specialization and a seemingly personal touch.
Niche Specialization vs. Broad Retailers
20twentystore.com’s explicit declaration as “Rider Owned & Run Enduro Specialists” immediately sets it apart from behemoths like Chain Reaction Cycles CRC or Wiggle.
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20twentystore.com: 10green.co.uk Reviews
- Focus: Deep specialization in enduro mountain biking. This means their product curation is likely highly informed by practical riding experience in this specific discipline.
- Pros: Expert advice, curated selection of high-performance enduro-specific gear, personal touch from rider-owners, potentially better support for complex enduro setups.
- Cons: More limited overall inventory compared to generalists, potentially less competitive pricing on commodity items.
- Example: If you’re building an enduro rig and need specific insights on shock tunes or frame geometries for aggressive riding, 20twentystore.com’s team might offer more relevant, hands-on advice.
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Chain Reaction Cycles / Wiggle CRC/Wiggle:
- Focus: Broad range across all cycling disciplines road, MTB, BMX, urban and all price points.
- Pros: Massive inventory, frequent large-scale sales and discounts, competitive pricing on many items, vast brand selection.
- Cons: Less specialized advice for niche disciplines, customer service can feel less personal due to scale, sometimes overwhelming product choice.
- Example: For general cycling needs, basic components, or looking for the absolute lowest price on a widely available item, CRC/Wiggle are often go-to options.
Customer Service and Expertise
This is where 20twentystore.com appears to shine, aiming to differentiate itself from competitors that may prioritize volume over personalized service.
* Value Proposition: "We pride ourselves on providing great service, impartial advice and the best knowledge gained from actually using the products we stock!" This suggests a commitment to knowledgeable, personalized customer interactions. The "Rider Owned & Run" aspect reinforces this.
* Implication: Customers might expect more detailed product explanations, tailored recommendations, and possibly better post-purchase support for technical issues from staff who are genuine enthusiasts.
- Online Mass Retailers e.g., Jenson USA, Bike-Discount:
- Value Proposition: Focus on efficiency, competitive pricing, and broad availability. While they have customer service teams, the depth of expertise for highly niche questions might vary.
- Implication: Service is generally good for standard inquiries, but deep technical advice might rely on generic FAQs or less specialized staff.
Pricing Strategy
While 20twentystore.com has a “Price Promise,” its overall pricing strategy likely differs from discount-focused retailers.
* Strategy: Likely focuses on offering competitive prices within the context of specialist advice and curated, high-quality inventory. The "Price Promise" aims to prevent customers from going elsewhere purely on price.
* Outcome: Prices are likely similar to or slightly above the lowest online discounters for comparable items, but justified by the added value of expertise and service.
- Discount-Oriented Retailers:
- Strategy: Aggressive discounting, flash sales, and volume sales. Their business model relies on moving high volumes of product.
- Outcome: Often the cheapest option for many items, particularly during sales events. However, this may come at the expense of personalized service or in-depth product support.
In summary, 20twentystore.com positions itself as a premium, specialized alternative for mountain biking enthusiasts, particularly those focused on enduro.
It competes not just on price, but significantly on expert knowledge, personalized service, and a curated selection of high-quality gear that its “rider-owned and run” ethos promises. Wigsbytee.com Reviews
For a rider who values nuanced advice and a passionate understanding of their sport, 20twentystore.com offers a compelling proposition that larger, less specialized retailers may struggle to match.
Frequently Asked Questions
What is 20twentystore.com?
Based on looking at the website, 20twentystore.com is an online and physical retail store specializing in mountain bikes, components, accessories, and apparel, with a particular focus on enduro mountain biking.
They cater to riders looking for quality gear from reputable brands.
Is 20twentystore.com a legitimate business?
Yes, based on the presence of a physical address 19 High Street, Banchory, AB31 5TB and contact phone number 01330 828562, along with a professional website featuring well-known brands, 20twentystore.com appears to be a legitimate and established retail business.
What types of bikes does 20twentystore.com sell?
20twentystore.com sells a variety of mountain bikes, including full suspension bikes, hardtail bikes, e-bikes, and dirt jump bikes. Dancingmoose.co.uk Reviews
They stock models from popular brands like Marin, Hope Bikes, Transition, and Yeti.
What bike components are available on 20twentystore.com?
They offer a comprehensive range of bike components, including drivetrain parts bottom brackets, cassettes, chainrings, chains, cranks, brakes disc brake rotors, calipers, pads, forks, shocks, axles, saddles, seat posts, grips, handlebars, headsets, stems, wheels, and tires.
What brands does 20twentystore.com carry?
20twentystore.com carries a wide array of well-known cycling brands, including 100%, Deity Components, Deviate, DT Swiss, Fox Suspension, Galfer Brakes, Hope Tech, Industry Nine, Marin, Michelin, ODI, Öhlins, OneUp Components, ROCKSHOX, Shimano, SRAM, Transition, and Yeti, among many others.
Does 20twentystore.com offer free delivery?
Yes, 20twentystore.com offers free UK delivery on orders over £50 and free EU delivery on orders over £400. There are great rates on worldwide shipping with FedEx & Royal Mail, though free delivery thresholds may not apply to all international orders or larger items like bikes.
What is the “Price Promise” at 20twentystore.com?
The “Price Promise” indicates that 20twentystore.com is committed to offering competitive prices. Teslavideomedia.com Reviews
While specific details aren’t listed on the homepage, it typically means they will aim to match or beat competitors’ prices on identical items.
Customers should check the full terms on their website.
Can I get expert advice from 20twentystore.com?
Yes, 20twentystore.com emphasizes that it is “Rider Owned & Run Enduro Specialists” and prides itself on providing “great service, impartial advice and the best knowledge gained from actually using the products we stock!” This suggests a high level of expert advice is available.
Does 20twentystore.com have a physical store?
Yes, 20twentystore.com has a physical store located at 19 High Street, Banchory, AB31 5TB.
Their operating hours are Tuesday to Friday: 10 am – 6 pm, and Saturday: 10 am – 5 pm. Nuworldplastics.com Reviews
Can I buy a gift voucher from 20twentystore.com?
Yes, 20twentystore.com offers email gift vouchers that can be used for purchases both online and in their physical store.
How do I contact 20twentystore.com customer service?
You can contact 20twentystore.com customer service by phone at 01330 828562. They also have a physical address and likely an email contact available on their website’s contact page.
Does 20twentystore.com offer a free trial?
No, based on the products and services listed on their homepage, 20twentystore.com does not appear to offer any free trials for its physical biking products.
How do I cancel an order on 20twentystore.com?
To cancel an order before it ships, you would need to contact 20twentystore.com’s customer service directly and as soon as possible with your order details.
If the item has already shipped, it would fall under their returns policy. Gatesandrailings.co Reviews
What is 20twentystore.com’s return policy?
While not explicitly detailed on the homepage, like all reputable online retailers, 20twentystore.com would have a clear return policy.
Typically, this involves returning unused items in original packaging within a specified timeframe e.g., 14-30 days for a refund or exchange.
It’s recommended to check their dedicated returns page for full details.
Does 20twentystore.com sell cycling apparel?
Yes, 20twentystore.com sells a range of cycling apparel and clothing accessories, including jackets, mugs, protection, shoes, socks, t-shirts, and trousers from various brands.
Are the products on 20twentystore.com suitable for beginners?
While 20twentystore.com specializes in enduro, their wide range of bikes and components from various brands, along with their emphasis on impartial advice, suggests they can cater to riders of all levels, including beginners looking for quality starting gear.
How does 20twentystore.com compare to major online retailers like Chain Reaction Cycles?
20twentystore.com differentiates itself by its specialization in enduro and “rider-owned & run” expertise, offering personalized advice.
Major retailers like Chain Reaction Cycles offer a wider, more general inventory and often highly competitive pricing, but may lack the same depth of specialized guidance.
Do they offer international shipping?
Yes, 20twentystore.com states they offer “Great rates on Worldwide shipping with FedEx & Royal Mail,” in addition to free UK and EU delivery thresholds.
What are their social media handles?
20twentystore.com is active on social media platforms including Instagram, Facebook, and TikTok.
How do I know if a product is in stock on 20twentystore.com?
Product availability and stock levels are typically displayed on individual product pages on e-commerce websites.
You would need to navigate to the specific product you’re interested in to check its real-time stock status.
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