64jaques.com Review

Based on looking at the website, 64jaques.com appears to be an online retailer specializing in chess equipment.

The site showcases a variety of products, including wooden chess sets, chess pieces, boards, electronic chess sets, and chess clocks, catering to individual enthusiasts, clubs, and schools.

While the site presents itself as a legitimate e-commerce platform for chess products, there are a few points that warrant a cautious approach for potential buyers, particularly regarding transparency and comprehensive information typically found on established online stores.

Here’s an overall review summary:

• Website Focus: Exclusively sells chess equipment.
• Product Variety: Good range of chess sets, pieces, boards, electronic chess, and clocks.
• Pricing: Prices are listed in Euros €, suggesting a primary market outside the United States, which could impact shipping costs and delivery times for US customers.
• Shipping Information: Mentions “Free shipping on orders over €100 for the peninsula” which points to specific geographic limitations. Lack of clear, globally applicable shipping policies for US customers.
• Payment Methods: Accepts card, PayPal, Bizum, and bank transfer. Bizum is a Spanish mobile payment service, further suggesting a European focus.
• Returns Policy: States “You have 15 days to return it if you are not satisfied,” which is a reasonable window.
• Customer Support: Provides a “Contact us” link, but direct contact information like a phone number or physical address is not immediately visible on the homepage.
• Website Language: Default appears to be English, but some elements or links might revert to Spanish e.g., “Ver carrito,” “Contactenos,” “Novedades”.
• User Reviews/Trust Signals: While some products show a number in parentheses e.g., “1” or “17”, which might indicate product reviews or sales, there are no clearly visible customer testimonials or trust badges from third-party review platforms on the homepage.
• Overall Legitimacy: The site appears to be an active e-commerce store with product listings and basic transactional features. However, the lack of detailed company information, specific shipping policies for international customers like the US, and clear social proof might raise questions for those accustomed to larger, more transparent online retailers.

For those interested in purchasing chess equipment, it’s always wise to prioritize vendors with robust customer support, transparent shipping and return policies, and clear company details.

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While 64jaques.com offers a niche selection, its potential limitations in international customer service and detailed information could be a drawback for a US-based buyer.

Here are some best alternatives for purchasing chess equipment that typically offer more comprehensive service and clearer international policies:

• House of Staunton

  • Key Features: Renowned for high-quality, handcrafted chess sets, pieces, and boards. Offers a wide range from collector’s items to tournament-grade equipment. Excellent craftsmanship and materials.
  • Average Price: Varies widely from under $100 for basic sets to several thousand dollars for premium collector’s sets.
  • Pros: Top-tier quality, extensive selection, strong reputation, good customer service, clear shipping and return policies.
  • Cons: Can be expensive, especially for their high-end products.

• Chess.com Shop

  • Key Features: Official shop for the popular Chess.com platform. Offers a variety of chess sets, boards, clocks, and apparel, often with Chess.com branding. Good for beginners and casual players.
  • Average Price: Typically affordable, with sets ranging from $30-$200.
  • Pros: Convenient for Chess.com users, decent selection, competitive pricing, reliable shipping.
  • Cons: Not as specialized in high-end, handcrafted items as dedicated chess retailers.

• Amazon

  

  • Key Features: Massive marketplace with countless sellers offering a vast array of chess products from various brands, price points, and quality levels. You can find everything from cheap plastic sets to elaborate wooden ones.
  • Average Price: Extremely varied, from under $10 to several hundred dollars.
  • Pros: Unbeatable selection, competitive pricing, fast shipping especially with Prime, robust customer review system, easy returns.
  • Cons: Quality can vary significantly depending on the seller. requires careful vetting of product listings and reviews.

• Wholesale Chess

  • Key Features: Focuses on providing affordable chess equipment, often in bulk, for schools, clubs, and tournaments. Offers good value for basic and functional sets.
  • Average Price: Very budget-friendly, with sets often under $50.
  • Pros: Excellent value, durable products for active play, good for bulk purchases, clear policies.
  • Cons: Limited selection of high-end or luxury items. aesthetics are secondary to functionality.

• The Chess Store

  • Key Features: Offers a good balance of quality and affordability, with a curated selection of chess sets, pieces, boards, and clocks. Caters to various skill levels and budgets.
  • Average Price: Mid-range, with sets typically from $50-$500.
  • Pros: Quality products, good variety, often has sales and promotions, dedicated customer service.
  • Cons: Not as widely known as some larger retailers, though reputable.

• Etsy

  • Key Features: A marketplace for handmade and vintage items. You can find unique, artisan-crafted chess sets, often made from exotic woods or with artistic designs. Great for unique gifts or collector’s items.
  • Average Price: Highly variable depending on the artist and materials, from $50 to over $1000.
  • Pros: Unique, handcrafted items. supports small businesses. opportunity for custom orders.
  • Cons: Quality can vary depending on the seller. shipping times and return policies depend on individual sellers. generally higher prices for unique items.

• Target

  • Key Features: A general merchandise retailer that carries a selection of entry-level and family-friendly chess sets, often bundled with other games. Good for casual play or as a gift.
  • Average Price: Generally affordable, often under $50.
  • Pros: Convenient, often available in-store, easy returns, competitive pricing.
  • Cons: Limited selection of serious or high-quality chess equipment. focuses more on recreational items.

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Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

64jaques.com Review & First Look

When you first land on 64jaques.com, you’re greeted with a straightforward e-commerce layout that immediately signals its specialization: chess.

The homepage showcases a range of products, from classic wooden sets to electronic chess boards and digital clocks.

It’s clear that the site is designed to sell physical chess equipment, and its aesthetic is clean and functional, albeit not overly flashy.

Initial Impressions and User Experience

The site loads reasonably quickly, and the product images are clear and well-lit, allowing for a good visual inspection of the items.

Navigation is intuitive, with categories like “Wooden chess sets,” “Chess pieces,” “Chess boards,” and “Chess clocks” prominently displayed. Frunk.ae Review

This structured approach helps users quickly find what they’re looking for, which is a big plus for any online store.

The “New arrivals” and “Check out these picks” sections are standard e-commerce features designed to highlight popular or recently added products, guiding the user’s journey.

However, a critical eye reveals some points that might give a seasoned online shopper pause, especially from a US perspective.

The pricing is exclusively in Euros €, and while this isn’t inherently a problem, it immediately suggests that the primary market for 64jaques.com is likely Europe.

For US customers, this means potential currency conversion fees, and more importantly, a need to carefully investigate international shipping policies and costs, which aren’t immediately clear for non-European destinations. Chasecent.com Review

Lack of Transparent Company Information

One of the first things a savvy online shopper looks for, especially when dealing with a less-known retailer, is transparent company information.

This usually includes an “About Us” page detailing the company’s history, mission, and physical location, as well as clear contact details beyond just a generic “Contact us” form.

On 64jaques.com, while there is a contact link, a into the homepage doesn’t reveal a readily accessible “About Us” page, a physical address, or a phone number.

This absence can be a red flag for some, as it makes it harder to verify the company’s legitimacy or resolve potential issues efficiently.

For instance, reputable e-commerce sites often display their business registration details or a physical storefront address, fostering a sense of trust and accountability. Core40.com Review

Shipping and Returns Clarity for International Buyers

The website mentions “Free shipping on orders over €100 for the peninsula,” which likely refers to the Iberian Peninsula Spain/Portugal. While this is a clear offer for that region, it leaves international customers, particularly those in the United States, in the dark.

There’s no immediately visible link to a comprehensive shipping policy page that outlines costs, delivery times, customs duties, or tracking for orders outside this specific “peninsula.” Similarly, while a 15-day return policy is stated, the specifics of international returns—who pays for return shipping, how refunds are processed across currencies, and what steps are involved for a US customer—are not readily apparent.

This lack of detail can lead to uncertainty and potential frustration for international buyers.

64jaques.com Features and Offerings

64jaques.com is quite focused, offering a range of chess equipment that caters to different player needs, from beginners to more serious enthusiasts.

The site categorizes its products well, making it easy to browse. Cowboying.me Review

Product Range and Quality Indicators

The product categories are well-defined:

• Wooden chess sets: These appear to be the flagship products, with several “Deluxe Chess Board” and “Staunton Wooden Chess Pieces” listings. The images suggest good craftsmanship and quality materials.
• Chess pieces: Separate listings for various Staunton designs, indicating a focus on recognized tournament standards.
• Chess boards: Different types of boards, likely to complement various pieces.
• Electronic chess: This category caters to those looking for digital aids or automated opponents.
• Chess for clubs and schools: Suggests bulk purchase options and more durable, functional sets suitable for institutional use.
• Chess clocks: A selection of digital clocks, including models like DGT 3000 and DGT 2010, which are well-known brands in the chess world.

The presence of specific product names like “DGT” Digital Game Technology, a reputable brand in chess clocks and electronic boards, lends some credibility to the product offerings.

The inclusion of product quantities in parentheses next to some items, e.g., “17” or “5,” might indicate the number of reviews or sales, though it’s not explicitly labeled.

This could be a rudimentary form of social proof, hinting at product popularity.

Payment Options and Regional Limitations

The accepted payment methods include “card, Paypal, Bizum or bank transfer.” PayPal and card payments are standard and widely accepted globally, which is a positive. Hujreh.com Review

However, “Bizum” is a mobile payment service predominantly used in Spain.

This again reinforces the idea that 64jaques.com is primarily targeting a Spanish or broader European market.

While US customers can still use card or PayPal, the presence of Bizum underscores the site’s regional leanings, potentially impacting customer service and support tailored to a US audience.

Customer Support and Engagement

The site prominently features a “Contact us” link, which is essential.

It also mentions “We advise you: If you are looking for a gift or have questions about your purchase, we will help you make the right choice.” This suggests a willingness to assist customers. Wippd.com Review

However, as noted before, the lack of a direct phone number, live chat, or a physical address for customer support can be a hindrance, particularly for complex inquiries or disputes.

Without these, customers might feel a lack of immediate recourse if a problem arises.

64jaques.com Pros & Cons

When evaluating an online store like 64jaques.com, it’s important to weigh its strengths against its weaknesses, especially from the perspective of a potential US customer.

Pros

• Niche Specialization: The site is highly specialized in chess equipment, meaning they likely have a deeper inventory and understanding of these products compared to a general marketplace. This focus can be a huge plus for serious chess enthusiasts.
• Clear Product Categories: The well-organized categories wooden sets, pieces, boards, electronic chess, clocks make it easy for users to navigate and find specific items quickly.
• Reputable Brands DGT: The inclusion of products from known brands like DGT Digital Game Technology for chess clocks and electronic boards adds a layer of credibility to the product offerings. These are respected names in the chess community.
• Visually Appealing Product Images: High-quality, clear images allow customers to get a good sense of the product’s appearance and details before purchasing.
• Secure Payment Options: The availability of standard and secure payment methods like credit card and PayPal offers peace of mind for transactions.

Cons

• Lack of US-Specific Information: The most significant drawback for US customers is the almost complete absence of information tailored to their region. Pricing is in Euros, shipping policies are vague for international orders, and tax implications are unclear.
• Limited Transparency in Company Details: There’s no easily discoverable “About Us” page with company history, mission, or a physical address. This lack of transparency can erode trust for new customers unfamiliar with the brand.
• Basic Customer Support Channels: While a “Contact us” link exists, the absence of a phone number, live chat, or email address prominently displayed makes it harder to get immediate assistance. For international customers dealing with time zone differences, this can be particularly frustrating.
• Unclear International Shipping and Returns: The specific terms for shipping costs, delivery times, customs duties, and return processes for customers outside the “peninsula” are not detailed, creating uncertainty and potential hidden costs.
• No Obvious Trust Signals: The homepage doesn’t prominently feature customer testimonials, external review platform ratings like Trustpilot, or industry certifications. While some products have numbers in parentheses that might indicate reviews, it’s not explicit. This makes it harder for potential customers to gauge the reliability and service quality from prior buyers.
• Potential Language Inconsistencies: While the site defaults to English, some links or phrases might revert to Spanish, which could cause minor confusion for non-Spanish speakers.
• Limited Social Proof: Beyond potential in-site product counts, there’s no visible social media integration or prominent customer engagement features to build community trust.

64jaques.com Alternatives

Given the specific nature of 64jaques.com focusing on chess equipment, and the considerations for a US-based customer, exploring well-established alternatives is a prudent step.

These alternatives offer clear advantages in terms of international shipping, customer service, and overall transparency. Moocharoo.ninja Review

Why Explore Alternatives?

For a US customer, the primary reasons to look for alternatives to 64jaques.com stem from:

• Currency Conversion: Dealing with Euros and potential foreign transaction fees.
• Shipping Uncertainty: Lack of clear international shipping costs, delivery times, and customs information.
• Customer Service Accessibility: Potential difficulties in getting support due to time zones and limited contact options.
• Overall Trust: Preference for retailers with extensive customer reviews and transparent company information.

Here’s a deeper look at some of the best alternatives, covering various aspects of the chess market:

1. House of Staunton

Why it’s a Top Alternative: House of Staunton is arguably the gold standard for premium chess equipment in the United States and globally. They specialize in high-quality, often handcrafted, wooden chess sets, pieces, and boards.

• Product Range: From exquisite collector’s sets crafted from exotic woods to durable tournament sets, they offer a vast selection. They also carry clocks, chess tables, and accessories.
• Quality: Known for meticulous craftsmanship and authentic Staunton designs, often replicated to historical specifications.
• Customer Service: Excellent reputation for customer support, with clear contact information and robust policies.
• Shipping: US-based, so domestic shipping is straightforward. They also offer international shipping with clear guidelines.
• Pricing: Higher end, but commensurate with the quality. Many consider their products an investment.
• Ethical Consideration: Focus on quality materials and craftsmanship aligns with ethical consumerism, promoting durability over disposability.
• Link: House of Staunton

2. Chess.com Shop

Why it’s a Top Alternative: As the official store of the world’s largest online chess platform, Chess.com, their shop provides convenient access to a range of products, especially popular for beginners and intermediate players.

• Product Range: Offers official Chess.com branded merchandise, various chess sets plastic, wooden, boards, clocks, and educational materials.
• Accessibility: Integrates seamlessly with the Chess.com ecosystem, making it easy for platform users to browse and buy.
• Pricing: Generally affordable, making it a great entry point for those just getting into chess or looking for functional sets.
• Shipping: US-based, with clear shipping policies.
• Ethical Consideration: Promotes intellectual activity and skill development through chess.
• Link: Chess.com Shop

3. Amazon

Why it’s a Top Alternative: For sheer variety and convenience, Amazon is hard to beat. It’s a marketplace, so you’ll find everything from budget-friendly sets to more premium options from various third-party sellers.

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• Product Range: Enormous selection, including chess sets, pieces, boards, electronic chess, clocks, books, and accessories from countless brands.
• Competitive Pricing: The marketplace model often drives competitive pricing.
• Customer Reviews: Extensive user reviews help you vet product quality and seller reliability.
• Shipping & Returns: Excellent logistics, especially with Prime, and a very straightforward return policy.
• Consideration: Requires careful filtering and reading reviews to ensure product quality from various sellers.
• Ethical Consideration: While Amazon as a whole has various ethical considerations, purchasing a chess set itself is neutral. Focus on sellers with good ratings and return policies.
• Link: Amazon Chess Sets

4. Wholesale Chess

Why it’s a Top Alternative: As the name suggests, this retailer excels in providing chess equipment at competitive prices, particularly for bulk orders or functional tournament-grade sets.

• Product Range: Focuses on practical, durable, and affordable chess sets, clocks, and accessories, often sold in quantities suitable for schools, clubs, and tournaments.
• Value: Known for offering excellent value for money, making it ideal for educational institutions or new clubs.
• Durability: Products are typically designed for frequent use and longevity.
• Shipping: US-based, with clear shipping information.
• Ethical Consideration: Supports the growth of chess in educational and community settings by providing affordable, functional equipment.
• Link: Wholesale Chess

5. The Chess Store

Why it’s a Top Alternative: This online store offers a solid middle-ground, providing a good selection of quality chess sets and accessories without always reaching the ultra-premium price points of some specialist retailers.

• Product Range: Diverse selection of wooden, plastic, and metal chess sets, boards, clocks, and cases. They cater to both casual players and serious enthusiasts.
• Balance: Often provides a good balance between quality and affordability.
• Customer Service: Generally well-regarded for customer support.
• Shipping: US-based, offering standard domestic shipping options.
• Ethical Consideration: Provides accessible options for engaging in the intellectually stimulating game of chess.
• Link: The Chess Store

6. Etsy

Why it’s a Top Alternative: For those seeking unique, handcrafted, or artisanal chess sets, Etsy is an excellent platform. It’s a global marketplace for independent creators.

• Product Range: You’ll find one-of-a-kind wooden sets, hand-painted pieces, vintage sets, and custom-designed boards.
• Uniqueness: Perfect for finding a special gift or a collector’s item that stands out.
• Supporting Artisans: Purchases directly support small businesses and independent artists.
• Consideration: Quality and shipping policies vary widely by individual seller. Prices can range from very affordable for simple designs to very high for intricate, handmade pieces.
• Ethical Consideration: Directly supports independent craftsmanship and sustainable production practices by individual artisans.
• Link: Etsy Handmade Chess Set

7. Target

Why it’s a Top Alternative: For casual players, families, or those looking for an easy-to-access option, major retailers like Target often carry basic chess sets. Vindalezi.xyz Review

• Product Range: Primarily entry-level or bundled game sets, suitable for recreational play.
• Convenience: Easy to purchase online or pick up in-store.
• Affordability: Generally very budget-friendly.
• Returns: Straightforward return policy typical of large retailers.
• Consideration: Limited selection for serious players. quality is usually sufficient for casual use but not for high-level play.
• Ethical Consideration: Provides accessible options for board games that promote family engagement and strategic thinking.
• Link: Target Chess Set

How to Cancel 64jaques.com Subscription

Based on the information available on the 64jaques.com homepage, there is no indication of any subscription-based services.

The website appears to be a direct e-commerce store selling physical chess products.

This means customers make one-time purchases rather than recurring payments.

Understanding the Transaction Model

• One-Time Purchases: When you buy a product from 64jaques.com, you are purchasing an item outright. There are no mentions of monthly memberships, recurring deliveries, or any form of digital content subscription.
• No Free Trials: Unlike software or service platforms, physical product retailers typically do not offer “free trials” in the traditional sense. You buy the product, and you either keep it or return it within their stated return policy window 15 days for 64jaques.com.
• Guest vs. Customer Accounts: The site does mention “Have you placed an order as a guest? Go here to check the status of your order and, optionally, convert your guest account to a customer account.” This suggests that creating an account is optional and primarily for managing past orders, not for subscribing to a service.

What to Do If You Have a Concern

If you have a payment concern or need to inquire about an order that might have been mistaken for a subscription, your best course of action would be to:

1. Check your bank statements: Verify if any recurring charges are actually from 64jaques.com or a different merchant.
2. Contact 64jaques.com directly: Use their “Contact us” page https://64jaques.com/es/contactenos to explain your concern. Be prepared to provide your order reference number and the email address used for the purchase.
3. Review your PayPal/credit card statements: If you used PayPal, log into your account and check your recurring payments dashboard. For credit cards, contact your bank’s customer service for assistance.

In essence, if you’re looking to “cancel a subscription” with 64jaques.com, it’s highly probable that no such subscription exists. Liens.lighting Review

Your interaction with them is likely limited to a single transaction for a physical product.

64jaques.com Pricing

The pricing model on 64jaques.com is straightforward product-based retail.

Each item listed has a clear price attached to it, displayed in Euros €. There are no complex tiered pricing structures, subscription fees, or hidden costs beyond the product price and potential shipping charges.

Price Display and Currency

• Euro-Denominated: All prices on the website are shown in Euros e.g., €110.00, €14.95, €320.00. This is a crucial point for US customers, as they will need to account for currency conversion rates. The actual cost in US dollars will fluctuate based on the daily exchange rate between USD and EUR.
• Discounts and Sales: The site does feature discounted items, indicated by a strike-through original price and a new lower price, often accompanied by a percentage discount e.g., “-10%” or “-€20.00”. This shows that the site engages in standard retail promotions. For example:
  • copy of Black/Ebony Deluxe Chess Board €129.90 -10% €116.91
  • Foldable luxury wooden chess set 30cm €79.90 -€20.00 €59.90
  • DGT 2010 clock €69.90 -€20.00 €49.90

Shipping Costs and Thresholds

• Free Shipping Offer: The homepage explicitly states, “Free shipping on orders over €100 for the peninsula.” As discussed, “the peninsula” likely refers to the Iberian Peninsula.
• International Shipping Ambiguity: For orders not qualifying for this specific free shipping offer i.e., international orders to the US, the site does not provide a clear, general shipping cost table or calculator. This means a US customer would only see the shipping cost added during the checkout process, which can be an unpleasant surprise if it’s high. It is common for international shipping of physical goods to be significant, and additional customs duties or import taxes may apply, which are rarely covered by the seller and can add substantially to the final cost.

Payment Options and Potential Fees

• Payment Methods: The site accepts “card, Paypal, Bizum or bank transfer.”
  • Credit/Debit Card: When paying with a US-issued credit or debit card for a Euro-denominated purchase, your bank may charge a foreign transaction fee typically 1-3% of the purchase amount.
  • PayPal: PayPal handles currency conversion, but it often uses its own exchange rates, which might be slightly less favorable than interbank rates, and can also charge a conversion fee.
  • Bank Transfer: International bank transfers can incur significant fees from both the sending and receiving banks. This is generally not recommended for small retail purchases due to high transaction costs.
  • Bizum: As a Spanish payment service, this is largely irrelevant for US customers.

Price Comparison and Value Proposition

Without a direct comparison of exact product models e.g., the same DGT clock against US retailers, it’s hard to definitively state if 64jaques.com offers competitive pricing for a US customer.

While their Euro prices might seem appealing, the added layers of currency conversion fees, potentially high international shipping costs, and possible import duties could negate any initial savings. Meadowvalepartyrentals.com Review

For example, a “DGT 2010 clock” listed at €49.90 approx.

$53-55 USD depending on exchange rate might be available from a US-based retailer for a similar or even lower price once all international shipping and fees are factored in.

Furthermore, buying from a US retailer typically means faster delivery, easier returns, and local customer support.

In summary, while the listed product prices on 64jaques.com are clear, the total cost for a US customer remains uncertain until the final checkout step, due to ambiguous international shipping policies and potential hidden fees from payment processors and customs.

64jaques.com vs. Competitors

When evaluating 64jaques.com against its competitors, especially from a US consumer perspective, several key differentiators emerge across product range, pricing, customer experience, and logistical considerations. Africa-adventure.travel Review

Product Range and Specialization

• 64jaques.com: Highly specialized in chess equipment. Offers a decent variety of wooden sets, pieces, boards, electronic chess, and clocks, including specific models from reputable brands like DGT. Its primary focus is on physical chess products.
• House of Staunton: The top-tier competitor for high-end, premium chess sets. Their specialization leans towards exquisite, handcrafted, and collector-grade wooden sets. They also offer a full range of accessories, but their hallmark is unparalleled quality and craftsmanship.
• Chess.com Shop: While also specialized in chess, its range is broader to include branded merchandise and caters more to the general online chess community. It’s excellent for functional, affordable sets and digital chess integration.
• Amazon/Etsy: These are marketplaces, not specialized retailers. They offer the widest variety due to multiple sellers, but quality and reliability can vary drastically. Etsy excels for unique, artisan-made items, while Amazon is for sheer volume and convenience.
• Wholesale Chess: Focuses on functional, durable, and often bulk-purchase options, ideal for schools, clubs, and tournaments where practicality and cost-effectiveness are paramount.

Pricing and Value Proposition

• 64jaques.com: Prices are in Euros, making direct comparison for US customers difficult without currency conversion and factoring in potential foreign transaction fees. While some discounts are visible, the true “value” for international buyers is clouded by unknown shipping and customs costs.
• US-based Competitors House of Staunton, Wholesale Chess, The Chess Store: Prices are in USD, simplifying cost assessment. Their shipping policies are typically clear for domestic orders, and while international shipping costs will apply, they are usually transparently stated. Value is often tied to quality or bulk pricing.
• Amazon: Highly competitive pricing due to numerous sellers. Can offer excellent deals, but buyers must be vigilant about seller reputation and product authenticity.
• Etsy: Pricing can be higher for unique, handmade items, reflecting the artisan’s labor and materials.

Customer Experience and Trust Signals

• 64jaques.com: Offers basic e-commerce functionality. Lacks clear “About Us” information, specific customer testimonials, or strong third-party trust signals on the homepage. Customer support channels seem limited to a contact form. The presence of some Spanish text and the Bizum payment option point to a primary European audience, which might affect service for US customers.
• House of Staunton / The Chess Store / Wholesale Chess: Generally well-established, reputable retailers with clear company information, robust customer service phone, email, and often positive customer reviews. They have built trust over time within the chess community.
• Chess.com Shop: Benefits from the immense popularity and trust of the Chess.com platform. User experience is typically smooth, and support is integrated with a large community.
• Amazon: Benefits from its established trust infrastructure A-to-Z guarantee, easy returns. However, individual seller reliability varies.
• Etsy: Trust is built on individual seller reviews and Etsy’s platform policies. Direct communication with sellers is often a key part of the experience.

Logistical Considerations Shipping, Returns

• 64jaques.com: Mentions free shipping for a specific European “peninsula” but is vague on international shipping costs, delivery times, and customs duties for US buyers. Returns are 15 days, but international return logistics are unclear.
• US-based Competitors: Offer clear domestic shipping rates and delivery estimates. For international orders, they typically provide transparent shipping costs, customs information, and more structured international return processes.
• Amazon: Known for fast shipping especially Prime and a highly efficient, customer-friendly return system.
• Etsy: Shipping and return policies are set by individual sellers, requiring buyers to check each listing carefully.

In conclusion, while 64jaques.com offers a dedicated platform for chess equipment, its primary orientation towards a European market, coupled with a lack of comprehensive international customer information and robust trust signals, makes it a less straightforward choice for US customers.

Competitors like House of Staunton, Chess.com Shop, and specialized US-based retailers, along with major marketplaces like Amazon, generally provide a more transparent, efficient, and reliable buying experience for the American market.

FAQ

What is 64jaques.com?

64jaques.com is an online retail website that specializes in selling various types of chess equipment, including wooden chess sets, chess pieces, chess boards, electronic chess sets, and chess clocks.

Is 64jaques.com a legitimate website?

Yes, based on its appearance and functionality, 64jaques.com appears to be a legitimate e-commerce website actively selling chess products. Handmadebysoph.com Review

However, it lacks some transparency in company details for international buyers.

What currency does 64jaques.com use for pricing?

All prices on 64jaques.com are displayed in Euros €.

Does 64jaques.com offer free shipping?

Yes, 64jaques.com offers free shipping on orders over €100, but this offer is specifically stated “for the peninsula,” likely referring to the Iberian Peninsula, meaning it may not apply to international orders outside this region.

How can I contact 64jaques.com customer support?

You can contact 64jaques.com through their “Contact us” link on the website https://64jaques.com/es/contactenos. A direct phone number or email address is not prominently displayed on the homepage.

What payment methods are accepted on 64jaques.com?

64jaques.com accepts payments via card, PayPal, Bizum, or bank transfer. Elvirainfotech.com Review

What is Bizum and is it relevant for US customers?

Bizum is a mobile payment service predominantly used in Spain.

It is generally not relevant or accessible for US customers.

What is the return policy for 64jaques.com?

64jaques.com states that “You have 15 days to return it if you are not satisfied.” However, the specifics for international returns, including who covers shipping costs, are not detailed on the homepage.

Are there any hidden fees for US customers buying from 64jaques.com?

Potential hidden fees for US customers could include currency conversion fees charged by banks or PayPal, and possible customs duties or import taxes upon arrival in the United States. These are not typically covered by the seller.

Does 64jaques.com sell electronic chess boards?

Yes, 64jaques.com has a category for “Electronic chess” and also lists specific electronic chess clocks, including models from the DGT brand. Ixinvestor.com Review

Does 64jaques.com offer wooden chess sets?

Yes, a significant portion of their catalog is dedicated to “Wooden chess sets,” “Chess pieces,” and “Chess boards,” with many product images showcasing wooden items.

Is there an “About Us” page on 64jaques.com?

An “About Us” page or detailed company information, such as a physical address or founding history, is not readily accessible or linked from the 64jaques.com homepage.

Can I track my order on 64jaques.com?

Yes, the website provides a link for “Guest order tracking” where you can enter your email address and order reference to check the status of your order.

Does 64jaques.com have a physical store?

Based on the website information, there is no indication of a physical retail store.

It appears to operate solely as an online e-commerce platform.

Are the product prices on 64jaques.com competitive for US buyers?

It’s difficult to determine definitively without comparing specific models.

While listed Euro prices might seem attractive, the added costs of currency conversion, international shipping, and potential customs duties could make total costs higher than purchasing from a US-based retailer.

What are some good alternatives to 64jaques.com for US customers?

Excellent alternatives include House of Staunton for premium, Chess.com Shop for general use, Amazon for variety, Wholesale Chess for bulk/value, The Chess Store for balanced options, Etsy for unique items, and Target for casual/entry-level.

Does 64jaques.com offer any kind of subscription service or free trial?

No, 64jaques.com appears to be a direct retail website for physical products and does not offer any subscription services or traditional free trials. Purchases are one-time transactions.

Are there customer reviews visible on the 64jaques.com homepage?

While some product listings show a number in parentheses e.g., “1” or “17” which might indicate reviews or sales, there are no clearly displayed customer testimonials or links to external review platforms on the homepage.

Does 64jaques.com ship worldwide?

The website’s shipping policy primarily details free shipping for “the peninsula” likely Iberian Peninsula, leaving international shipping details vague.

It is best to contact them directly or proceed to checkout to see if they ship to your specific international location and at what cost.

Can I change the website language on 64jaques.com?

The website has language options, with “EN” English and “ES” Spanish links visible.

While the site defaults to English, some links or content might occasionally revert to Spanish.