Struggling to get your password manager to update, save new logins, or autofill smoothly? Trust me, you’re not alone. It’s incredibly frustrating when the tool meant to simplify your online life starts acting up. We all rely on these digital vaults to keep our hundreds of unique, complex passwords safe, especially with cyber threats constantly . Did you know that more than 60% of Americans use the same password for multiple accounts, and a whopping 44% almost never change or reset their passwords? This is where a good password manager becomes absolutely essential, generating those unguessable passwords and storing them securely. However, sometimes these invaluable tools hit a snag, leaving you stuck.

Today, we’re going to walk through the most common reasons your password manager might be misbehaving and, more importantly, how to fix it. We’ll cover everything from general troubleshooting to specific issues with Chrome, Google, and Apple’s built-in managers on all your devices, including Android, iPhone, and iPad. A smoothly running password manager is key to digital peace of mind. If you’re constantly battling issues, it might be time to look into a dedicated, robust solution like NordPass. It’s designed to be reliable across all your devices, helping you avoid many of these common frustrations. Check out NordPass for a smoother experience:

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Table of Contents

Why Your Password Manager Might Be Acting Up

It’s a familiar scenario: you go to log into a site, expecting your password manager to effortlessly fill in your details, and… nothing. Or worse, it uses an old password! There are a few common culprits behind these headaches:

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Outdated Software: Just like any other app, your password manager or the browser it’s integrated with needs to be up to date. Bugs can creep in, and compatibility issues can arise if you’re running old versions.
Conflicting Extensions: If you’re using a browser extension for your password manager, other extensions, especially security-related ones, can sometimes clash. It’s like having two chefs in the kitchen trying to make the same meal – things get messy!
Sync Hiccups: We live in a multi-device world, and if your passwords aren’t syncing across your phone, tablet, and computer, the whole system breaks down. Often, this boils down to account settings or network issues.
Permissions Problems: Sometimes, after a browser or app update, your password manager might lose the necessary permissions to autofill. It’s like it forgot it was invited to the party.
Website Peculiarities: Some websites use non-standard login forms or overly restrictive password policies, making it tough for your password manager to recognize fields or save generated passwords. It’s maddening when security tools work against each other like this.

General Fixes for Any Password Manager

Before we get into specific platforms, let’s tackle some universal troubleshooting steps that can often resolve many common issues, no matter which password manager you’re using.

1. Update Everything

This might sound obvious, but it’s often overlooked. Make sure your password manager application or browser extension is running the latest version.

For standalone apps: Check for updates within the app’s settings or through your device’s app store.
For browser extensions: Go to your browser’s extension management page and manually check for updates or ensure automatic updates are enabled.
For built-in managers Chrome, Apple, Google: Ensure your browser Chrome, Safari and operating system Windows, macOS, iOS, Android are fully updated. Software updates can resolve compatibility issues.

2. Restart Your Devices and Browser

A good old-fashioned restart can work wonders. Designing a Top-Notch Password Manager App UI in Figma

Restart your browser: Close all browser windows and reopen them.
Restart your device: Power off your computer, phone, or tablet completely, wait a minute, then turn it back on. This clears out temporary glitches and refreshes system processes.

3. Check Your Password Manager Settings

Sometimes, a setting gets toggled off accidentally, or permissions get reset after an update.

Auto-save/Auto-fill: Most password managers have an option to “offer to save passwords” or “enable autofill.” Make sure these are turned on. For Chrome, you’ll find this under Settings > Autofill > Password Manager.
Default Autofill Service Android/iOS: On mobile, ensure your preferred password manager e.g., Google Password Manager, NordPass, iCloud Keychain is set as the default autofill service in your device settings.
Auto-lock/Session Timeout: If your manager keeps logging out, check its security settings for overly strict session timeout settings. Adjusting the auto-lock duration can help.

4. Clear Browser Cache and Cookies

Corrupted cache files or cookies can interfere with how your browser interacts with your password manager.

Go into your browser’s settings and clear your cache and cookies. Be mindful that this will log you out of most websites.

5. Disable Conflicting Extensions Browser Users

If you have multiple extensions, especially other security tools, they might be conflicting.

Disable extensions one by one: Go to your browser’s extension manager and disable all extensions except your password manager. Then, try to see if the issue is resolved. If it is, re-enable your other extensions one by one until you find the culprit.

6. Reinstall As a Last Resort

If all else fails, uninstalling and reinstalling your password manager or even your browser can resolve deep-seated issues.

For standalone apps: Uninstall the app, restart your device, then reinstall from the official app store.
For browser extensions: Remove the extension, restart your browser, then reinstall from the browser’s web store.
For browsers Chrome: This is a more extreme measure, but some users have found success by completely uninstalling Chrome, deleting all associated files from their hard drive, restarting their computer, and then reinstalling. Just make sure your passwords are synced or backed up first!

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Specific Headaches & How to Solve Them

Now, let’s dive into some common problems that pop up with specific platforms and scenarios.

When Your Password Manager Isn’t Updating or Saving New Passwords

It’s super annoying when you change a password, and your manager ignores it, still offering the old one.

Check “Offer to save passwords” setting: For Chrome, this is a crucial setting. Go to chrome://settings/passwords or Settings > Autofill > Password Manager and ensure “Offer to save passwords” is toggled ON. Sometimes this gets unchecked.
Manually Delete Old Entries: If your password manager is stubbornly holding onto an old password, sometimes the easiest fix is to manually delete that specific entry. The next time you log in, it should prompt you to save the new one.
Manual Entry/Edit within the Manager: If you’re using Apple’s Passwords app or any other manager, and it’s not updating, you might have to go into the app, find the problematic account, and manually edit the password. It’s a bit of a hassle, but it works.
Website Specifics: Remember those “overly restrictive password policies” we talked about? If a website rejects a strong, generated password, or if its login form is unusual, your password manager might struggle to save or update. You might need to adjust the password to fit the site’s rules and then remember to update it in your manager!.

Password Manager Not Auto-filling

This is arguably the most frustrating issue. The whole point is seamless logins!

Permissions, Permissions, Permissions: Many browsers and apps require explicit authorization for password managers to access form fields. After updates, these permissions can sometimes reset. Double-check your browser and device settings to ensure your password manager has the necessary permissions.
Non-Standard Login Forms: Some websites or apps use custom login fields that your password manager might not recognize. If it’s not prompting you, try clicking directly into the username/password fields to see if the autofill suggestion appears.
Conflicting Extensions Again: If you’re using a browser-based password manager, other extensions might be interfering with its ability to inject login details into web forms. Try disabling extensions to pinpoint the problem.
Private Browsing Mode: Some password managers, and even browser autofill features, might not work in private or incognito browsing modes. If you’re in one, try switching to a regular tab.

Password Manager Not Syncing Across Devices

What’s the point of a password manager if your passwords aren’t available everywhere you need them? This issue often comes down to your account or network.

Logged into the Same Account? This sounds basic, but ensure you are logged into the exact same account with your password manager on all your devices. If you’re using Google Password Manager, make sure you’re signed into the same Google account. Supercharge Your Security: The Best Password Managers for Your UFCU Accounts (and Beyond!)
Multi-Device Support: If you’re using a free tier or a less robust password manager, some plans restrict multi-device access. Verify your subscription supports syncing across all your devices. This is where dedicated services like NordPass really shine, offering seamless cross-device functionality.
Network Connectivity: Spotty internet can easily disrupt the syncing process. Make sure all your devices have a stable internet connection.
Chrome Sync Issues:
- Check chrome://sync-internals: This advanced Chrome page can show you if there are any sync errors.
- Reset Chrome Sync Data: If you see errors, you might need to reset your Chrome sync data from your Google account dashboard. This can be a bit drastic, so make sure you understand what you’re doing.
- New Chrome User Profile: A corrupted Chrome user profile can mess with syncing. Try creating a new Chrome profile to see if your passwords appear there. If they do, your old profile might be the problem.
- Turn off/on sync: Sometimes just toggling sync off and then back on for passwords specifically in Chrome’s settings can kickstart it.
Google Password Manager Not Syncing to iPhone:
- Enable Chrome Sync for Passwords: On your iPhone, open Chrome, go to Settings > your Google account, and ensure “Sync” is enabled for Passwords.
- Reset Chrome Sync: Within Chrome settings on your iPhone, you might find an option to “Reset Sync.” This can sometimes clear up persistent syncing issues.
- Reinstall Chrome: If problems persist, try uninstalling and reinstalling the Chrome app on your iPhone. Some users have found success by signing out, deleting the app, reinstalling, signing back in, and then specifically enabling only password sync before other sync options.

Password Manager Not Working on Android

Android devices have robust password management, but issues can still arise. Best Free Password Manager for Ubuntu

Check & Enable Google Password Manager:
- Go to your Android phone’s Settings.
- Search for “Autofill service” or “Passwords & accounts.”
- Make sure “Google” or your preferred third-party password manager is selected as your default autofill service.
- Within the Google autofill settings, ensure “Autofill with Google” and “Offer to save passwords” are turned on.
Clear Cache of Password Manager App:
- Long-press the Google Chrome app icon or your third-party password manager app to open the info menu.
- Go to “Storage & cache” and tap “Clear cache.”
Update Android Software: Always make sure your Android operating system is updated to the latest version. This can resolve underlying compatibility issues.
Exit Beta Apps: If you’re using a beta version of Chrome or another app, autofill might be disabled by the developer. Consider switching to the stable version.
Enable Autofill for Third-Party Apps: If you’re using a password manager like NordPass, LastPass, or 1Password, you usually need to enable its autofill feature within the app’s settings and set it as your device’s default autofill service.

Password Manager Not Working on iPhone/iPad Apple, Google, Chrome

Apple devices have iCloud Keychain, but many users also leverage Google Password Manager or third-party solutions. Each can have its own quirks.

Apple Password Manager iCloud Keychain / Passwords App

With iOS 18, Apple introduced a dedicated “Passwords” app, which changed things a bit.

Check Passwords App Location: After iOS 18, the “Passwords” section might have moved. Look for a dedicated “Passwords” app on your home screen or in the App Library. If you can’t find it, you might need to download it from the App Store ensure it’s the official Apple one.
Toggle iCloud Keychain On/Off:
- Go to Settings > > iCloud.
- Look for “Passwords & Keychain” and toggle “Sync this iPhone” off, restart your device, then turn it back on. This can reset hidden bugs.
Clear Safari Cache and Cookies: Just like with Chrome, Safari’s cache and cookies can get corrupted. Go to Settings > Safari and tap “Clear History and Website Data.”
Manually Add/Edit Passwords: If new passwords aren’t saving or old ones aren’t updating, you might need to manually input or edit them directly in the new Passwords app.
Update iOS/iPadOS: Always ensure your iPhone or iPad is running the latest operating system version.

Google Password Manager Not Updating on iPhone / Chrome Password Manager Not Working on iPhone

Using Google’s ecosystem on an Apple device sometimes adds a layer of complexity.

Enable Chrome Sync for Passwords: Open the Chrome app on your iPhone. Tap the three-dot menu > Settings > your Google account. Make sure “Sync” is enabled and “Passwords” is toggled on.
Set Chrome as Autofill Service:
- On your iPhone, go to Settings > Passwords > Autofill Passwords.
- Select Chrome and ensure “Turn on AutoFill” is enabled.
Reset Chrome Sync: If passwords aren’t syncing from your Google account, try resetting Chrome Sync through the app’s settings.
Reinstall Chrome: As a last resort, uninstalling and reinstalling the Chrome app on your iPhone can often resolve stubborn syncing or autofill issues. Remember to sign out of Chrome first, then delete the app, reinstall, and sign back in, ensuring password sync is enabled.

Chrome Password Manager Not Updating / Not Working

Chrome’s built-in password manager is widely used, but it can have its moments.

Recent Chrome v127 Bug: Google recently had an issue with Chrome v127 where some users reported missing or unsaved passwords. This was a known bug, and Google rolled out a fix. Restarting your Chrome browser was often the suggested workaround to apply the fix. So, if you’re on a recent version and still facing issues, simply restarting Chrome might do the trick.
Corrupted Chrome User Profile: This is a common culprit. If your Chrome profile is corrupted, it can affect password manager functionality.
- Create a New Chrome Profile: Go to Chrome settings, and create a new user profile. If passwords start working there, your original profile is likely corrupted. You might then need to migrate your data or consider a fresh start.
“Offer to save passwords” Setting: Double-check this vital setting at chrome://settings/passwords to ensure it’s enabled. If it’s off, Chrome won’t even ask to save new credentials.
Clear Browser Cache and Cookies: This can fix many autofill and saving issues. Navigate to your Chrome settings, find “Privacy and security,” and clear your browsing data, specifically cache and cookies.
Disable Extensions: As mentioned before, a conflicting extension might be interfering. Disable them one by one to isolate the problem.
Complete Reinstall: If all else fails, a clean reinstall of Chrome can fix deep-seated issues. Just be sure to sync your passwords to your Google account or back them up beforehand.

Password Manager Not Working in Apps Android & iOS

Getting your password manager to autofill within apps can sometimes be trickier than on websites. Supercharge Your Security: The Ultimate Guide to Password Managers and 2FA

Set as Default Autofill Service: This is the most critical step.
- Android: Go to Settings > Passwords & accounts > Autofill service and ensure your preferred password manager e.g., Google, NordPass is selected.
- iOS: Go to Settings > Passwords > Autofill Passwords and select your chosen manager.
App-Specific Support: Not all apps are created equal. Some apps might not be fully optimized to work with all password managers or might use unique login fields that prevent autofill. While Google Password Manager generally works for about 90-95% of apps on Android, there can be inconsistencies.
Manual Copy/Paste: If autofill isn’t working, you can always open your password manager, copy the username and password, and paste them into the app’s login fields. It’s less convenient but reliable.
Update Apps: Ensure the specific app you’re trying to log into is also updated. App updates can improve compatibility with system autofill services.

Boosting Your Password Manager’s Performance

To keep your password manager running smoothly and to minimize future issues, here are some proactive tips:

Keep Everything Updated: Make it a habit to regularly update your operating system, browser, and password manager app/extension.
Be Mindful of Extensions: Don’t overload your browser with too many extensions. If you encounter issues, your extensions are a good place to start troubleshooting.
Use a Strong Master Password and MFA: Your master password is the key to your entire digital vault. Make it incredibly strong and unique. Also, always enable multi-factor authentication MFA on your password manager for an extra layer of security. Did you know that 35% of victims of an account takeover enabled two-factor authentication afterward? Don’t wait until it’s too late!
Consider a Dedicated, Cross-Platform Solution: While built-in browser password managers are convenient, a dedicated solution like NordPass often offers more robust features, better cross-device syncing, and consistent performance across various platforms and applications. It’s designed to handle your passwords more comprehensively, reducing the chances of these frustrating “not updating” or “not working” scenarios. If you’re tired of these hiccups, exploring a dedicated password manager could be a must.

By following these tips and troubleshooting steps, you should be able to get your password manager back in top shape, ensuring your online accounts remain secure and easily accessible.

Frequently Asked Questions

Why is my Google Password Manager not saving new passwords?

Your Google Password Manager might not be saving new passwords if the “Offer to save passwords” setting is turned off in Chrome. You can check this by going to chrome://settings/passwords and ensuring the toggle is enabled. Conflicts with other browser extensions or a corrupted Chrome user profile can also prevent new passwords from being saved. Sometimes, the website’s unique login form might also be the issue. Navigating Password Management at TxDOT: What You Need to Know (and How to Stay Safe Everywhere Else!)

How do I fix my password manager not working on Android?

To fix a password manager not working on Android, first, ensure your chosen password manager like Google Password Manager or a third-party app is set as your device’s default Autofill service in Settings > Passwords & accounts. Clear the cache of the password manager app, ensure your Android software is updated, and consider restarting your device. If you’re using a beta version of an app, that could also be the cause.

Why is my password manager not syncing between my iPhone and computer?

Password managers often fail to sync across devices due to being logged into different accounts on each device, network connectivity issues, or insufficient subscription features some free plans limit multi-device sync. For Google Password Manager on iPhone, ensure Chrome sync for passwords is enabled and consider resetting Chrome sync. For Apple’s iCloud Keychain, verify “Passwords & Keychain” sync is enabled in your iCloud settings.

What do I do if Chrome’s password autofill isn’t working?

If Chrome’s autofill isn’t working, start by checking that “Offer to save passwords” and “Auto sign-in” are enabled in chrome://settings/passwords. Clear your browser’s cache and cookies, disable any conflicting browser extensions, and restart Chrome. A corrupted Chrome user profile can also be a cause, in which case creating a new profile might help.

Why isn’t my Apple Passwords app updating my changed passwords on my iPhone?

If your Apple Passwords app isn’t updating changed passwords, it could be a syncing issue with iCloud Keychain. Try toggling “Passwords & Keychain” off and on in Settings > > iCloud, and restart your iPhone. You may also need to manually edit the password within the Passwords app itself. Ensure your iOS is updated, as system updates often resolve such glitches.

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