Based on checking the website, Precise Drainage Solutions Precisedrainage.uk appears to be a UK-based company specializing in a comprehensive range of drainage services for both residential and commercial properties.
They emphasize their 24/7 availability, no call-out fees, and a strong commitment to customer satisfaction, evidenced by numerous positive testimonials and affiliations with reputable review platforms like Checkatrade and Trustpilot.
The site highlights their expertise in tackling everything from routine drain unblocking to complex drain installations, repairs, and preventative maintenance, positioning themselves as a reliable and efficient solution for various drainage emergencies and ongoing needs across their service areas.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Precisedrainage.uk Reviews Latest Discussions & Reviews: |
Understanding Precise Drainage Solutions: A Deep Dive into Their Offerings
Their website paints a picture of a company built on efficiency, comprehensive service, and a strong customer-centric approach.
From the outset, they highlight their commitment to solving drainage issues swiftly and effectively, aiming to minimize disruption for their clients.
It’s clear they understand the urgency often associated with drainage problems, making their 24/7 availability a cornerstone of their service promise.
What Services Does Precise Drainage Solutions Offer?
Precise Drainage Solutions boasts a wide array of services designed to address virtually any drainage problem, from minor annoyances to major overhauls.
This comprehensive approach means they’re equipped to handle diverse challenges across both residential and commercial properties. Dcmoversnpackers.net Reviews
- Emergency Drainage Services: This is a core offering, recognizing that drainage issues don’t adhere to business hours. They promise prompt, 24/7 response to urgent situations like burst pipes or severe blockages. Their focus on immediate assistance is crucial for mitigating potential property damage and inconvenience.
- 24/7 Availability: The website prominently features their around-the-clock service, 365 days a year. This dedication ensures that help is always at hand, a significant relief for those facing unexpected drainage crises.
- Rapid Response Times: While specific response times aren’t quantified, the testimonials frequently praise their swift arrival, indicating a commitment to getting engineers on-site quickly. This proactive approach is vital for minimizing damage and disruption.
- Drain Unblocking and Clearance: This is perhaps their most frequently utilized service, covering a spectrum of blockages from kitchen sinks to main sewer lines. They leverage “state-of-the-art machinery” and expert methods to ensure blockages are cleared efficiently.
- Toilet Unblocking: A common and highly inconvenient issue, they highlight their ability to resolve toilet blockages quickly, preventing unpleasant odors and overflows.
- Drain Descaling & Fat Removal: This addresses persistent blockages caused by build-ups of scale, grease, and fat – common culprits in many drainage systems, particularly in kitchens.
- Drain Repair and Relining: Beyond just clearing blockages, Precise Drainage Solutions offers solutions for damaged drains, aiming for long-term fixes.
- Drain Relining No-Dig Solution: This trenchless technology is a significant advantage, allowing for pipe repairs without extensive excavation, minimizing disruption and costs. It’s a modern approach to fixing cracked or damaged pipes from within.
- Drain Repair: For more severe damage or traditional repair needs, they provide comprehensive repair services to restore the integrity of the drainage system.
- Drain Installation and System Upgrades: For properties requiring new drainage systems or upgrades to existing ones, they offer professional installation services.
- New Drain Installations: This includes fitting entirely new drainage networks, crucial for new builds or extensions.
- Soakaway Installation/Replacement: Addressing issues with water dispersion and preventing surface flooding, soakaways are vital for efficient storm management.
- Pitch Fibre Repairs: A specific service addressing older, prone-to-deformation pitch fibre pipes, which often require specialized repair techniques.
- Drain CCTV Surveys: Utilizing advanced camera technology, these surveys are critical for accurate diagnosis of drainage problems without guesswork.
- Detailed Reporting: The website mentions “huge amounts of professionalism” in the reports received from these surveys, providing clients with a clear understanding of the issue, its location, and the recommended solution. This transparency is key to informed decision-making.
- Problem Identification: CCTV surveys can pinpoint cracks, root ingress, dislodged pipes, or significant blockages, allowing for targeted and effective repairs.
- Water Mains Repair: Extending their expertise beyond internal drainage, they also handle issues related to water mains, ensuring the property’s primary water supply is secure.
- Septic Tank Services: For properties not connected to the main sewer system, they offer services related to septic tanks, including replacement and potentially maintenance.
The Customer Experience: From First Contact to Post-Service
The customer journey with a drainage company is crucial, especially during emergencies.
Precise Drainage Solutions appears to prioritize a smooth, transparent, and reassuring experience for its clients, from initial inquiry to post-service follow-up.
Their emphasis on “friendly technicians” and “clear communication” suggests a focus on building trust and rapport.
Initial Contact and Quoting Process
The first interaction often sets the tone.
Precisedrainage.uk makes it straightforward to get in touch, offering multiple channels and incentives. Ecclestonaviation.co.uk Reviews
- Ease of Contact: The website prominently displays their phone number 0333 577 0521 and email [email protected], alongside calls to action for booking services or requesting free quotes. The option to message via WhatsApp further streamlines communication.
- Free Quotes & Advice: They explicitly state “FREE QUOTES & ADVICE,” which is a significant advantage. This transparency upfront helps manage customer expectations regarding costs, especially since drainage issues can be unpredictable. Many testimonials highlight the reasonableness of their pricing compared to competitors.
- No Call-Out Fees: This is a major selling point. Many companies charge a fee just to send an engineer out, regardless of whether work is done. Precise Drainage Solutions waives this, which instills confidence and reduces the financial risk for customers seeking initial diagnosis.
- New Customer Discounts: Offering discounts for new clients is a smart strategy to attract business and provides an immediate benefit, enhancing the perceived value.
Service Execution and Professionalism
Once on-site, the professionalism and efficiency of the engineers are paramount.
The testimonials frequently praise the conduct and expertise of the Precise Drainage Solutions team.
- Skilled and Licensed Engineers: The FAQ section confirms their engineers are “fully licensed and certified,” providing assurance of their technical competence. Testimonials frequently mention the “knowledgeable” and “talented chaps” who carry out the work.
- State-of-the-Art Technology: The website mentions “state of the art machinery” and “state of the art equipment” for services like CCTV surveys and drain unblocking. This commitment to modern tools suggests efficient and effective problem-solving, leading to better outcomes and potentially quicker resolutions.
- Cleanliness and Tidiness: Several reviews commend the engineers for leaving “no mess” and being “tidy” after completing the work. This attention to detail reflects a professional approach and respect for the customer’s property.
- Clear Communication On-Site: Engineers are noted for explaining the process and issues clearly. One testimonial highlights an engineer talking “through the entire process on repair of my drain network,” which is crucial for customer understanding and peace of mind.
Post-Service Assurance and Support
A truly reliable service doesn’t end when the engineers leave.
Precise Drainage Solutions appears to back its work with guarantees and ongoing support.
- 10-Year Guarantee on Repairs: This is a substantial guarantee, far exceeding industry standards for many repair services. It signifies immense confidence in the quality of their workmanship and materials, offering long-term peace of mind to customers.
- 28-Day Blockage Guarantee: Specifically for blockages, this shorter-term guarantee ensures that if the same blockage recurs within a month, they will return to resolve it without further charge. This demonstrates accountability for immediate service effectiveness.
- Maintenance Plans: Beyond reactive services, they offer “Drain Maintenance Plans.” These proactive plans are designed to prevent future issues and potentially costly emergency repairs. They provide ongoing care, “shielding your drains from potential blockages and issues before they disrupt your day.” This is a forward-thinking approach that can save homeowners significant hassle and expense. One testimonial specifically mentions a maintenance plan “saved me a huge amount of money!”
- Customer Support: The “office girl” Hannah receiving praise for her “kind” and “very good communication” highlights a supportive administrative team, which is vital for scheduling, inquiries, and overall customer satisfaction.
Pricing Structure and Value Proposition
When it comes to drainage services, cost is often a primary concern. Annphysiocare.com Reviews
Precise Drainage Solutions addresses this with a pricing philosophy that emphasizes fairness and transparency, while also offering incentives that add value.
Transparent Pricing and Cost-Effectiveness
The website avoids fixed price lists, acknowledging that “pricing can vary depending on the size of the task” due to the complex nature of drainage issues.
However, they compensate for this with clear policies on charges and added value.
- No Hidden Fees: They explicitly state “FAIR PRICING & NO HIDDEN FEES.” This commitment is reassuring for customers, as unexpected charges can often sour a service experience.
- Competitive Quotes: Several testimonials mention that Precise Drainage Solutions provided significantly lower quotes than competitors for the same work. For instance, one customer noted receiving a quote that was “half of the amount I was quoted by another company” for a soakaway and downpipe installation. This suggests they are highly competitive in their pricing.
- Free Estimates: Coupled with no call-out fees, the provision of free estimates means customers can understand the potential cost without any financial obligation upfront, making it easier to compare services and make informed decisions.
- Value for Money: The combination of competitive pricing, guarantees, and discounts contributes to a strong value proposition. Customers consistently rate their services as “good price” and “affordably,” indicating a positive perception of the return on their investment.
Discounts and Savings
Precise Drainage Solutions offers various discounts, demonstrating an effort to make their services more accessible and appealing to different segments of the population.
- New Customer Discount: This encourages new clients to choose their services, offering an immediate financial benefit.
- Senior Discount: A 5% senior discount is offered, which is a thoughtful gesture. As one testimonial states, “it’s good to know they apply a discount to the elderly considering some other company’s won’t bother.” This reflects a compassionate approach to their clientele.
- NHS Discount: Providing a 5% discount for NHS workers is another commendable initiative, showing appreciation for essential service professionals. This type of discount can build strong community ties and loyalty.
- Maintenance Plan Savings: While an initial investment, the maintenance plans are highlighted as a way to “save a huge amount of money” in the long run by preventing expensive emergency repairs and ensuring priority service. This shifts the focus from reactive, costly fixes to proactive, budget-friendly upkeep.
Payment Flexibility
While not explicitly detailed on the homepage, the company’s focus on fair pricing and customer satisfaction implies straightforward payment processes post-service. Skullbliss.com Reviews
They likely accept common payment methods, though direct confirmation would be beneficial for potential clients.
The absence of any mention of interest-based loans or installment plans aligns with ethical financial practices.
Trust and Reputation: What the Reviews Say
Precise Drainage Solutions leverages prominent review platforms and client testimonials to build trust and showcase their credibility.
The sheer volume of positive feedback on their website suggests a consistent track record of customer satisfaction.
Affiliation with Reputable Platforms
Precise Drainage Solutions proudly displays its presence on several well-known review platforms, which adds a layer of independent verification to their claims. Etags.com Reviews
- Checkatrade: Being found on Checkatrade, a platform known for verified reviews and vetting tradespeople, lends significant credibility. Customers often use such sites for due diligence before hiring.
- Trustpilot: The website prominently features “BEST RATED ON TRUSTPILOT CLICK HERE,” indicating a strong positive rating on this widely recognized global review platform. High ratings on Trustpilot are a strong indicator of customer satisfaction and reliability.
- Yell, Bark, Rated People: Their presence on these additional platforms further broadens their digital footprint and allows for more avenues for potential customers to discover their services and read reviews.
Analysis of On-Site Testimonials
The testimonials featured directly on Precisedrainage.uk’s homepage are overwhelmingly positive, offering specific examples of successful service delivery.
While these are curated by the company, their detail and variety suggest genuine experiences.
- Consistency of Positive Feedback: Repeated themes include “fast,” “reliable,” “professional,” “polite,” “efficient,” and “expert.” This consistency across multiple reviews points to a standard of service excellence.
- Specific Examples of Work: Testimonials cover a wide range of services, including:
- Kitchen drain blockages and replacements
- Toilet unblocking
- Drain unblocking general
- Drain installation and repairs
- CCTV surveys
- Soakaway installations
- Gully replacement and lining
- Waste pipe blockages
- Praise for Individual Engineers: Specific mentions of engineers like “Michael,” “Jake,” “David,” and “Charles” by name indicate a personal touch and memorable service experiences. This humanizes the company and highlights the impact of their individual team members.
- Emphasis on Problem Solving: Customers frequently express relief at having “longstanding drainage problem quickly and professionally” fixed, or how their “drainage problem is now history.” This underscores the effectiveness of Precise Drainage Solutions in resolving core issues.
- Beyond the Call of Duty: One review mentions that engineers “unblocked my neighbours drain free of charge whilst on a call out to my property,” showcasing a commitment to customer care that extends beyond the immediate paid service, fostering goodwill and positive word-of-mouth.
- Communication: Praises for “good communication” from both on-site engineers and office staff e.g., Hannah suggest that keeping customers informed is a priority, which is crucial for managing expectations during a service.
Operational Excellence: The Backbone of Reliable Drainage Services
Behind every successful service company are robust operational procedures and a clear commitment to quality and efficiency.
Precise Drainage Solutions outlines several aspects of its operations that contribute to its overall effectiveness and reputation.
Expertise and Experience
The company prides itself on the qualifications and practical knowledge of its team. Goldsilverbullioncanada.ca Reviews
- Highly Skilled Professionals: They state, “Our team consists of highly skilled professionals in the field of drainage services.” This suggests a commitment to hiring and retaining competent individuals.
- Extensive Expertise and Years of Experience: Precisedrainage.uk highlights that customers “benefit from our extensive expertise and years of experience in the drainage industry.” This cumulative knowledge is vital for diagnosing complex issues and implementing appropriate solutions effectively.
- Understanding Complexities: Their engineers “understand the complexities of drainage networks, from blockages to repairs and installations,” indicating a holistic understanding of the systems they work with.
Technology and Innovation
Staying current with advancements in drainage technology is crucial for efficient and non-invasive solutions.
- Investment in State-of-the-Art Tools: Precise Drainage Solutions emphasizes their commitment to innovation by investing in “state-of-the-art tools and equipment.” This includes advanced CCTV cameras for detailed inspections and powerful machinery for clearing blockages.
- Advanced Solutions: Their adoption of modern methods like trenchless pipe relining non-dig solution demonstrates a forward-thinking approach that minimizes disruption and offers more durable repairs. This technology-driven approach can lead to quicker, cleaner, and more cost-effective solutions for clients.
Service Guarantees and Warranties
The confidence in their workmanship is solidified by explicit guarantees, providing assurance to customers.
- 10-Year Guarantee on Repairs: As previously mentioned, this lengthy guarantee is a strong indicator of the company’s belief in the durability and quality of their repair work. It significantly reduces the long-term risk for the customer.
- 28-Day Blockage Guarantee: This specific guarantee for unblocking services ensures that immediate issues are resolved effectively and that the customer won’t be left with a recurring problem shortly after the service.
- “Workmanship is Fully Guaranteed”: This overarching statement applies to all services, reinforcing their commitment to quality and standing behind their work.
Family-Run Business Values
The mention of being a “Family-Run Blocked Drain & Repair Services” adds a personal touch and often implies a greater commitment to customer service and community ties.
- Combining Family Values with Top-Quality Service: This suggests that they operate with a focus on integrity, trust, and long-term relationships, traits often associated with family-owned businesses.
- Local Engineers: Their emphasis on “Local Engineers at Your Service” reinforces the idea of community integration and accessibility, often leading to quicker response times and a better understanding of regional drainage nuances.
Proactive Maintenance and Long-Term Solutions
While reactive emergency services are crucial, Precise Drainage Solutions also promotes a proactive approach to drainage health through their maintenance plans, aiming to prevent issues before they escalate.
The Benefits of Drain Maintenance Plans
These plans are designed to shift the focus from costly emergency repairs to planned, preventative care, offering significant advantages to property owners. Orbitesim.com Reviews
- Proactive Care: The core benefit is preventing blockages and issues rather than reacting to them. Regular inspections and cleaning can identify potential problems early, before they cause major disruption or damage.
- Avoiding Unexpected & Costly Repairs: By preventing emergencies, homeowners can avoid the stress and financial burden of sudden, large-scale repair bills. Maintenance plans allow for predictable budgeting for drain health.
- Ensuring a Smoothly Flowing System: Consistent maintenance helps keep the drainage network operating at optimal efficiency throughout the year, minimizing the inconvenience of slow drains or overflows.
- Priority in Emergencies: As highlighted in testimonials, customers on maintenance plans might receive priority service during emergencies, further enhancing their peace of mind. This adds significant value during high-demand periods.
- Cost Savings Over Time: While an initial investment, the website and testimonials suggest that maintenance plans can “save a huge amount of money” in the long run compared to repeated emergency call-outs and extensive repair work for neglected systems. This aligns with a smart, long-term financial strategy for property owners.
What a Maintenance Plan Typically Includes
While specific details of their plans aren’t exhaustively listed on the homepage, such plans typically involve:
- Regular Inspections: Scheduled visits by engineers to visually inspect accessible drains and potentially use CCTV for more thorough checks.
- Preventative Cleaning: Hydro-jetting or other methods to clear minor build-ups before they become full blockages. This could include descaling or fat removal as part of the routine.
- Early Problem Identification: Identifying cracks, root ingress, or other structural issues in their early stages, allowing for less invasive and cheaper repairs.
- Advice and Recommendations: Providing expert advice on maintaining drain health between scheduled visits.
By offering and promoting these maintenance plans, Precise Drainage Solutions demonstrates a commitment to long-term client relationships and empowering property owners to take control of their drainage systems proactively, rather than constantly battling emergencies.
Areas Covered and Accessibility
Understanding the geographical reach of a service provider is crucial for potential customers.
Precise Drainage Solutions provides clarity on their operational footprint, ensuring local residents can quickly determine if they fall within the service area.
Wide Range of Service Areas
The website clearly states, “What areas do you cover? We cover a wide range of areas, assuring your local engineer is on call 24/7. See here what areas we cover.” This indicates a significant geographical presence, although the specific list of towns or regions requires clicking through to their dedicated “Areas We Cover” page. Krakowdirect.com Reviews
- Local Engineer Focus: Emphasizing “your local engineer” suggests a network of professionals spread across their service region, which can contribute to quicker response times and engineers familiar with local infrastructure challenges.
- 24/7 Coverage Across Areas: The commitment to 24/7 availability extends across all areas they serve, ensuring consistent emergency response regardless of location within their operational boundaries.
Accessibility for Emergency and Routine Services
The company’s operational model is designed for maximum accessibility, especially when urgent assistance is needed.
- Rapid Deployment: With local engineers, they are better positioned to deploy teams quickly to various locations within their service map, minimizing travel time for emergencies.
- Strategic Coverage: A wide coverage area means they can cater to a larger demographic, from urban centers to more suburban or semi-rural properties, as long as they are within their specified service regions.
- Convenient Check: The “Check Your Area” prompt encourages users to verify service availability easily, streamlining the initial inquiry process and preventing wasted time for both parties if a location is outside their current reach.
By clearly defining and making their service areas easily discoverable, Precise Drainage Solutions ensures that potential clients can quickly assess their eligibility for services, which is a key factor in selecting a drainage provider, especially during time-sensitive situations.
Regulatory Compliance and Ethical Business Practices
In any service industry, adherence to regulations and a commitment to ethical conduct build significant trust.
Precise Drainage Solutions appears to operate with transparency regarding its business structure and policies.
Company Registration and VAT Information
The website provides crucial details about the company’s legal standing. Jackies-kids.uk Reviews
- Company Registered In England & Wales: This confirms their legal establishment and compliance with UK corporate laws.
- Company #: 15034040: Providing their company registration number allows for independent verification through official government registries, ensuring legitimacy.
- VAT #: 445762081: The VAT number indicates they are a registered business for Value Added Tax purposes, further confirming their official status and adherence to financial regulations.
These details are vital for transparency and reassure customers that they are dealing with a legitimate and accountable business entity.
Policies and Privacy
Modern businesses must be transparent about data handling and customer care.
- Terms & Conditions | Privacy Policy | Vulnerable Persons Policy: The presence of these readily accessible policies demonstrates a commitment to legal compliance and customer welfare.
- Privacy Policy: Crucial for informing users about how their personal data is collected, used, and protected, adhering to regulations like GDPR.
- Terms & Conditions: Outlines the legal framework governing their services, contracts, and customer obligations.
- Vulnerable Persons Policy: This is a particularly commendable inclusion, indicating a commitment to safeguarding and providing appropriate care for customers who may be in vulnerable circumstances. This goes beyond standard legal requirements and reflects a strong ethical stance.
- GDPR Cookie Settings: The prominent cookie consent banner and settings indicate compliance with data protection regulations, giving users control over their online privacy.
Ethical Operations and Customer Focus
Beyond formal policies, the language and testimonials on the website suggest a strong ethical foundation.
- Fair Pricing & No Hidden Fees: As discussed, this commitment is central to ethical financial dealings, preventing exploitation and building trust.
- Customer-Centric Approach: Their stated dedication to “providing exceptional service from start to finish,” offering “transparent pricing, clear communication, and a commitment to delivering results on time and within budget,” all point to an ethical framework that prioritizes the customer’s best interests.
- Goodwill Gestures: The anecdote of unblocking a neighbor’s drain free of charge showcases a willingness to go the extra mile and contribute positively to the community, reflecting strong ethical values.
By openly providing regulatory details and emphasizing their customer-focused policies, Precise Drainage Solutions builds confidence in its integrity and reliable business practices, a critical factor for sustained success and customer loyalty.
Comparative Advantages: Why Choose Precise Drainage Solutions?
In a competitive market, understanding what sets Precise Drainage Solutions apart is key. Gogift.com Reviews
Their website highlights several distinct advantages that aim to sway potential customers.
Differentiating Factors
Precise Drainage Solutions emphasizes unique selling points that directly address common pain points associated with drainage issues.
- No Call Out Charge: This is a major competitive edge. Many companies charge a fee just to send an engineer, even if no work is done. Precise Drainage Solutions eliminates this initial financial barrier, making it risk-free for customers to get an assessment.
- 24/7/365 Availability: While some companies offer emergency services, Precise Drainage Solutions’ unwavering commitment to being available every single day of the year, including weekends and holidays, sets them apart as a constant, reliable presence for urgent issues.
- 10-Year Guarantee on Repairs: This exceptionally long guarantee period for repairs is a testament to their confidence in their workmanship and materials. It significantly outpaces many industry standards, offering unparalleled long-term peace of mind to clients.
- Family-Run Business Values: The emphasis on being “family-run” suggests a more personal touch, a commitment to local service, and potentially a stronger sense of accountability and community involvement compared to larger, more corporate entities.
- Highly Rated on Trustpilot & Checkatrade: Leveraging positive reviews from independent, reputable platforms immediately establishes credibility and trust with potential customers who rely on third-party validation.
- New Customer Discounts & Senior/NHS Discounts: Offering various discounts makes their services more accessible and provides immediate financial incentives, appealing to a broader customer base and showing appreciation for specific groups.
- Advanced Technology & No-Dig Solutions: Their investment in “state-of-the-art tools” and offering trenchless drain relining demonstrates a commitment to modern, less intrusive, and often more efficient repair methods, which is a significant advantage over companies using older techniques.
Addressing Customer Needs Directly
Their promotional language and testimonials consistently connect their services to direct customer benefits.
- “Blocked Drains Cleared Fast”: Focuses on speed and efficiency, a primary concern during a blockage.
- “Solving All Your Drainage Issues Quickly and Affordably”: Highlights comprehensive service, speed, and cost-effectiveness.
- “Ensuring Your System is Back Up and Running in No Time”: Emphasizes minimal disruption and rapid resolution.
- “Feels Good Being a Priority in an Emergency”: This testimonial sentiment speaks directly to the peace of mind offered by their maintenance plans and 24/7 service.
By actively promoting these differentiating factors, Precise Drainage Solutions attempts to position itself as the preferred choice for anyone facing drainage problems in their service areas, promising not just a fix, but a superior, customer-focused experience backed by solid guarantees.
Frequently Asked Questions
What services does Precisedrainage.uk offer?
Precisedrainage.uk offers a comprehensive range of drainage services including emergency drainage, drain unblocking for toilets, sinks, and main drains, drain CCTV surveys, drain installation, drain relining no-dig solution, drain repair, drain descaling & fat removal, pitch fibre repairs, septic tank services, soakaway installations, and water mains repair. Servicecaster.com Reviews
Is Precise Drainage Solutions available 24/7?
Yes, Precise Drainage Solutions is available 24 hours a day, 7 days a week, 365 days a year for emergency and routine drainage services.
Does Precise Drainage Solutions charge a call-out fee?
No, Precise Drainage Solutions states there is “no call out charge” for their services.
Do they offer any guarantees on their work?
Yes, they offer a 10-year guarantee on repairs and a 28-day blockage guarantee for drain unblocking services.
They also state that the “expertise of our teams’ workmanship is fully guaranteed.”
Are Precise Drainage Solutions engineers licensed and certified?
Yes, the website confirms that their “whole team of engineers are fully licensed and certified.” Plisio.net Reviews
What areas does Precise Drainage Solutions cover?
Precise Drainage Solutions covers a wide range of areas in the UK.
You can check their “Areas We Cover” section on their website to see if your location is within their service reach.
How long does a typical drain unblocking take?
The duration of drain unblocking depends on the severity and cause of the blockage.
Their team aims to resolve issues as quickly as possible, though more complex problems may require additional time.
Do they provide free quotes or estimates?
Yes, Precise Drainage Solutions offers free quotes and advice for their services. Lcn.com Reviews
Do they serve both residential and commercial properties?
Yes, Precise Drainage Solutions provides services for both residential and commercial buildings.
What is drain relining, and do they offer it?
Yes, they offer drain relining.
It’s an “expert non-dig solution” trenchless pipe relining that allows for repair of damaged pipes underground without extensive excavation.
What is a drain CCTV survey, and why is it important?
A drain CCTV survey involves using state-of-the-art camera equipment to inspect the inside of drainage pipes.
It’s important because it allows engineers to accurately diagnose issues like cracks, blockages, or root ingress, leading to the most suitable repair methods. Rudyspizza.co.uk Reviews
Do they offer discounts for new customers?
Yes, Precise Drainage Solutions offers new customer discounts.
Are there any specific discounts available for certain groups?
Yes, they offer a 5% senior discount and a 5% discount for NHS workers.
What are Precise Drainage Solutions’ maintenance plans?
Their maintenance plans offer proactive care to shield drains from potential blockages and issues.
By investing in regular maintenance, customers can avoid unexpected and costly repairs and ensure a smoothly flowing system throughout the year.
How quickly can they respond to an emergency drainage issue?
Precise Drainage Solutions promises a prompt response time for emergency drainage services, with local engineers available 24/7. Testimonials often highlight their fast arrival. Plusmarkets.com Reviews
Can I book a service online or do I need to call?
The website provides options to “Call now” or “Book A Service,” implying both phone and potentially online booking options are available.
Is Precise Drainage Solutions highly rated by customers?
Yes, they claim to be “BEST RATED ON TRUSTPILOT” and feature numerous positive testimonials on their website from platforms like Checkatrade, Yell, Bark, and Rated People.
What kind of technology do they use for their services?
They invest in “state-of-the-art tools and equipment” for various services, including advanced CCTV survey equipment and machinery for drain unblocking.
Do they handle issues related to septic tanks?
Yes, they offer services related to septic tanks, including replacement.
What if I have a recurring drainage issue?
If you have a recurring issue, Precise Drainage Solutions recommends a CCTV inspection to diagnose the root cause, followed by appropriate repair or installation services.
Their maintenance plans can also help prevent recurrence.
Leave a Reply