Based on checking the website, Assured.energy presents itself as a transparent and customer-focused energy brokerage service for businesses in the UK.

They aim to help small and medium-sized enterprises SMEs secure competitive electricity, gas, and water rates, emphasizing their commitment to clarity and avoiding high-pressure sales tactics.

Their value proposition centers on achieving significant savings for clients, backed by strong Trustpilot reviews and a high client retention rate, making them appear as a reliable option for businesses seeking to optimize their energy expenditure.

The core promise from Assured.energy revolves around providing “competitive prices,” “unforgettable customer service,” and “100% transparency.” They position themselves as an independent broker, working with “all the leading industry suppliers” to find the “best deal for energy users.” This approach is designed to resonate with businesses weary of complex energy markets and opaque pricing structures, offering a straightforward path to potentially lower utility bills and improved energy management.

Their focus on the customer’s needs rather than supplier incentives is a key differentiator they highlight.

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Table of Contents

Navigating the Energy Broker Landscape: What Assured.energy Offers

When you’re running a business, every penny counts, and energy costs can be a significant drain.

Assured.energy positions itself as a crucial ally in this battle, aiming to simplify the often-complex world of business energy procurement.

They act as an intermediary, leveraging their market knowledge and relationships with various suppliers to secure better deals for their clients.

It’s about turning a necessary expense into a strategic advantage.

Business Electricity Services

Assured.energy explicitly states their commitment to helping businesses navigate the electricity market. This isn’t just about finding the lowest price. it’s about finding the right price and terms for your specific operational needs. Nelscarpetcleaning.co.uk Reviews

Market Access: They claim to work with “all the leading industry suppliers.” This is critical because different suppliers have varying strengths, whether it’s renewable energy options, flexible tariffs, or specific contractual terms. A broker with wide market access can cast a wider net.
Tariff Analysis: The electricity market is rife with complex tariffs – fixed, variable, deemed rates, green tariffs, peak and off-peak pricing. Assured.energy’s role is to dissect these, understanding your consumption patterns and matching you with the most suitable and cost-effective tariff. For instance, a small retail shop with consistent daytime hours will have different needs than a manufacturing plant operating 24/7.
Contract Negotiation: Negotiating directly with energy suppliers can be daunting. Brokers often have a better understanding of negotiation leverage, market trends, and typical margins, which can lead to more favorable terms than a business might achieve on its own. They aim to secure long-term fixed offers to provide stability.
Compliance and Regulation: The energy market is heavily regulated. Assured.energy highlights their registration with the Financial Conduct Authority FCA, which implies a commitment to regulatory standards and transparent processes. This can provide peace of mind regarding the legitimacy and ethical conduct of their services.

Business Gas Services

Similar to electricity, gas is a fundamental utility for many businesses, especially those in manufacturing, hospitality, or any sector requiring heating or process heat.

Assured.energy extends its brokerage services to business gas, applying the same principles of market analysis and negotiation.

Supplier Relationships: Just as with electricity, they claim to engage the “whole market” for gas suppliers. This breadth of choice is essential for finding competitive rates, particularly as gas prices can be volatile due to geopolitical factors and seasonal demand.
Consumption Profiling: Understanding your business’s gas consumption profile is key. Is it seasonal? Does it fluctuate based on production cycles? Assured.energy’s approach suggests they tailor solutions based on actual usage, ensuring you “only ever pay for what you actually use.”
Risk Management: Gas prices can be unpredictable. Brokers can help businesses understand options for managing this risk, such as fixed-price contracts that lock in rates for an extended period, protecting against sudden price hikes.
Seamless Transition: Switching gas suppliers can be a bureaucratic headache. A broker like Assured.energy handles the administrative burden, from data gathering and contract submission to ensuring a smooth transition with minimal disruption to your operations.

Business Water Services

While electricity and gas often dominate energy discussions, water charges can also be a significant operational cost, especially for water-intensive industries or large premises.

Assured.energy also offers brokerage for business water services, a segment of the utility market that has seen increasing competition and opportunities for savings.

Deregulated Market Benefits: In certain regions of the UK, the business water market is deregulated, allowing businesses to choose their water retailer. This introduces competition that can lead to better deals. Assured.energy aims to capitalize on this for their clients.
Identifying Efficiencies: Beyond just finding a cheaper rate, water brokers can help identify ways to reduce water consumption, which directly translates to savings. While the website doesn’t explicitly detail water efficiency audits, a comprehensive service would typically offer or recommend such insights.
Billing Accuracy: Water bills can be complex, involving volumetric charges, wastewater charges, and standing charges. Brokers can help businesses scrutinize bills for accuracy and ensure they are not overpaying due to incorrect meter readings or tariff applications.
Multi-Utility Savings: By combining electricity, gas, and water procurement, businesses might achieve greater overall savings and simplify their utility management to a single point of contact or strategy.

The Assured.energy Advantage: Beyond Just Price

While cost savings are undoubtedly a primary driver for businesses seeking energy brokers, Assured.energy highlights several other aspects that they believe set them apart. Travelelink.co.uk Reviews

These elements contribute to what they term “unforgettable customer service” and aim to build trust and long-term client relationships.

100% Transparency

Transparency is a powerful word in any industry, but especially in energy brokerage, where commission structures can sometimes be opaque.

Assured.energy makes a strong claim about being “100% Transparency.”

Open Commission Structures: The website states, “We stay completely within guidelines for all fees and commission, with all supplier contracts open to scrutiny.” This suggests that clients have access to information about how Assured.energy earns its revenue, which can be a significant trust-builder. Unlike some brokers who embed their fees directly into the unit rate without explicit disclosure, Assured.energy implies a clear, auditable fee structure.
No Hidden Fees: A common concern with brokers is the potential for hidden charges or unexpected costs. The emphasis on transparency aims to alleviate these fears, promising that all costs are upfront and agreed upon. This aligns with ethical business practices that prioritize client understanding and consent.
Customer-Centric Approach: The transparency claim ties directly into their overall philosophy: “We always focus on what a customer needs… and not what suppliers want to sell, or what benefits a broker.” This implies that their recommendations are driven by the client’s best interest, not by preferential supplier agreements that might yield higher commissions but not necessarily the best deal for the business.

No ‘High-Pressure’ Sales

The energy brokerage industry has, at times, faced criticism for aggressive sales tactics.

Assured.energy directly addresses this by stating, “No high-pressure sales tactics and no verbal contracts.” Exampapersplus.co.uk Reviews

Ethical Sales Practices: This commitment signals an adherence to ethical sales standards. It suggests that their sales process is consultative, allowing businesses time to consider options without feeling rushed or coerced into making decisions.
Focus on Informed Consent: By emphasizing “no verbal contracts,” they underscore the importance of written agreements and clear documentation. This protects both the client and the broker by ensuring all terms are understood and formally accepted, reducing misunderstandings and disputes.
Building Trust: Avoiding high-pressure tactics is crucial for building long-term relationships. Businesses are more likely to return to and recommend a service that respects their decision-making process and doesn’t rely on urgency or intimidation. This aligns with their reported “90% of clients choose to stay with Assured Energy.”

Simple Energy Procurement

For many SMEs, energy procurement is an administrative burden, not a core competency.

Assured.energy aims to make this process as straightforward as possible.

Streamlined Process: The website mentions a “seamless process” where their experts handle the complexities. This includes gathering necessary data, obtaining quotes from multiple suppliers, comparing offers, and managing the switch. The goal is to minimize the time and effort required from the business owner.
Expert Guidance: Their team presumably possesses deep market knowledge, understanding of different tariffs, and insight into contractual nuances. This expertise is leveraged to guide businesses through choices, explaining the pros and cons of various options without overwhelming them with jargon.
Time-Saving: The ability to offload the time-consuming task of energy comparison and negotiation to a specialized broker frees up valuable time for business owners and managers to focus on their core operations. This efficiency can be a significant benefit, especially for smaller teams.
Tailored Solutions: The “simple energy procurement” also implies a tailored approach. Instead of a one-size-fits-all solution, they aim to understand the specific needs of each business – from independent retailers to local franchisees – and provide procurement strategies that fit their unique consumption patterns and budget constraints.

Measuring Success: Testimonials and Data

In the world of business services, proof points are essential.

Assured.energy leans heavily on client testimonials and quantifiable data to validate their claims of delivering savings and excellent service.

These elements aim to build credibility and demonstrate tangible results for prospective clients. Australian-kids.com Reviews

Over 700 Trustpilot Reviews

Trustpilot is a widely recognized independent review platform, and a high volume of positive reviews there can significantly bolster a company’s reputation.

Assured.energy highlights “Over 700 Trustpilot reviews.”

Social Proof: The sheer number of reviews provides strong social proof. It indicates a large client base and a significant track record. For businesses evaluating an energy broker, seeing hundreds of positive experiences can be very reassuring.
Authenticity: Trustpilot’s system helps ensure reviews are from real customers, adding to their credibility. The ability for businesses to respond to reviews also offers transparency into how a company handles feedback, both positive and negative.
Qualitative Insights: Beyond the star rating, the content of the reviews offers qualitative insights into the customer experience. Themes like “great communication,” “extremely helpful,” “understood our business,” and “no pressure” emerge consistently in the provided examples, reinforcing their stated values.
Transparency in Feedback: Highlighting Trustpilot suggests a willingness to be scrutinized publicly, which is a hallmark of a confident and customer-focused service provider. It shows they are not afraid of external validation.

90% of Clients Choose to Stay with Assured Energy

Client retention is a powerful metric that speaks volumes about customer satisfaction and the perceived value of a service.

A “90% of clients choose to stay” figure is exceptionally high in any service industry.

Customer Loyalty: This statistic suggests strong customer loyalty, which typically results from a combination of competitive pricing, excellent service, and effective problem resolution. If clients are staying, it implies they are consistently satisfied with the value provided over time.
Long-Term Value: High retention indicates that Assured.energy is not just securing good initial deals but is also delivering ongoing value, whether through continued support, proactive contract renewals, or effective account management.
Reduced Acquisition Costs: For Assured.energy, high retention means they spend less on constantly acquiring new customers, allowing them to potentially invest more in service quality or pass savings on to clients. For prospective clients, it means joining a service that businesses clearly find indispensable.
Industry Benchmark: While direct industry benchmarks are hard to find, a 90% retention rate is generally considered outstanding across most service sectors. It strongly suggests that their promises of “competitive prices” and “unforgettable customer service” are indeed being met for a significant majority of their clients.

Over £3.6m Savings Made & 66% Average Savings for Our Customers

Financial savings are often the primary motivation for businesses to engage an energy broker. Yourmobile.com Reviews

Assured.energy provides two concrete figures to demonstrate their impact on client expenditure.

Tangible Impact: “Over £3.6m Savings Made” is a significant cumulative figure that quantifies the financial benefit they have delivered to their client base. This is a clear, impactful statement of their economic value.
Average Savings: The “66% Average Savings for our Customers” is an even more compelling statistic. An average saving of two-thirds on energy costs is substantial and would be a must for many businesses struggling with overheads. While specific context e.g., savings compared to what exactly – deemed rates, previous contract, etc. would add further clarity, the number itself is very attractive.
Return on Investment ROI: These figures collectively demonstrate a strong return on investment for businesses partnering with Assured.energy. The implication is that the fees paid for their services are significantly outweighed by the savings achieved, making their service a financially prudent decision.
Competitive Edge: In a competitive market, these statistics position Assured.energy as a highly effective choice. Businesses are looking for proven results, and these numbers aim to provide that proof.

Regulatory Compliance and Ethical Conduct

In an industry where trust can sometimes be elusive, Assured.energy actively highlights its commitment to regulatory compliance and ethical business practices.

This focus on adherence to standards and transparent operations is designed to provide assurance to potential clients.

Registered with the Financial Conduct Authority FCA

Assured.energy explicitly states their registration with the FCA, noting it’s “Well in advance of Ofgem’s proposed Code of Conduct.” This is a significant point of differentiation and aims to build trust.

Beyond Industry Norms: By registering with the FCA, Assured.energy is voluntarily subjecting itself to a higher level of regulatory scrutiny than might be strictly required for energy brokers. The FCA primarily regulates financial services, and while energy brokerage can have financial implications, not all brokers choose or are required to be FCA-registered. This proactive step signals a commitment to robust internal processes, training, and systems that align with financial industry standards.
Consumer Protection: FCA registration implies a focus on consumer protection, fair treatment of customers, and transparent conduct. It suggests that Assured.energy adheres to principles of integrity, due skill, care, and diligence, and manages conflicts of interest appropriately. This can be reassuring for businesses concerned about potential pitfalls in broker engagements.
Enhanced Due Diligence: For businesses looking to engage an energy broker, FCA registration can serve as a marker of enhanced due diligence. It indicates that the firm has undergone a vetting process and is subject to ongoing oversight regarding its financial stability, operational resilience, and conduct.
Preparation for Future Regulations: The mention of Ofgem’s proposed Code of Conduct indicates foresight. By already aligning with FCA standards, Assured.energy positions itself as prepared for, and perhaps even exceeding, future industry-specific regulations, suggesting a forward-thinking and responsible approach.

No Preferential Relationships with Suppliers

This claim directly addresses a common concern in brokerage: whether the broker truly acts in the client’s best interest or is swayed by incentives from specific suppliers. Jigsawpuzzlesdirect.co.uk Reviews

Objective Market Engagement: Assured.energy states, “We don’t have preferential relationships or even marketing agreements with suppliers: we always engage the whole market to secure the best deal.” This is a critical claim. It means they are not beholden to any single supplier and are free to seek out the most advantageous terms across the entire spectrum of available options.
Client-First Approach: This commitment underpins their “customer-centric” philosophy. If there are no hidden allegiances, then the motivation is purely to secure the best possible outcome for the client, whether that’s the lowest price, the most favorable terms, or a specific type of tariff e.g., renewable energy.
Eliminating Conflict of Interest: Preferential relationships can create conflicts of interest, where a broker might push a deal that benefits them more than the client. By stating they avoid such relationships, Assured.energy aims to assure clients that their advice is unbiased and solely focused on the client’s needs.

Part of The Consultus International Group Limited

Being part of a larger group can provide additional layers of credibility, resources, and stability.

Stability and Resources: Being part of “The Consultus International Group Limited” suggests that Assured.energy is not a standalone, small operation but benefits from the infrastructure, experience, and financial backing of a larger entity. This can be reassuring regarding the company’s long-term viability and ability to deliver on its promises.
Broader Expertise: A larger group often means access to a wider pool of expertise and resources. While not explicitly stated, this could imply that Assured.energy benefits from shared knowledge, advanced analytical tools, or broader market insights available within the Consultus Group.
Established Reputation: If The Consultus International Group has an established reputation in the energy or business services sector, Assured.energy can leverage this existing credibility. It provides a foundation of trust that might take a new, independent entity longer to build.

Customer Experience: What to Expect

Beyond the statistics and regulatory claims, the actual customer experience is paramount.

Assured.energy’s website offers insights into what clients can anticipate when engaging their services, focusing on ease of use, personalized support, and ongoing engagement.

Real Customers. Real Savings.

This tagline succinctly captures the core promise: tangible results for genuine businesses.

It’s a direct appeal to the practical needs of business owners. Dodublin.ie Reviews

Focus on Outcomes: The emphasis is on “savings,” which is the ultimate goal for most businesses engaging an energy broker. This tagline isn’t just about process. it’s about the bottom line.
Relatability: By saying “Real Customers,” Assured.energy implies that their services are for everyday businesses, not just large corporations. This helps smaller businesses feel seen and understood.
Testimonial Reinforcement: This tagline is directly supported by the testimonials on the homepage, where real customers share their positive experiences and the savings they’ve achieved, making the claim more concrete.

We Offer You a Better Way

This statement suggests an improved, more efficient, and perhaps more ethical approach to energy procurement compared to alternatives.

Differentiating from the Norm: It implies that the traditional methods of energy procurement either directly by the business or through other brokers might be inefficient, opaque, or high-pressure. Assured.energy positions itself as an evolved solution.
Value-Driven Approach: The “better way” likely encompasses their commitment to transparency, customer focus, lack of preferential supplier relationships, and streamlined processes. It’s about providing a more holistic and beneficial experience.
Problem-Solving: Businesses are looking for solutions to common pain points in energy procurement – complexity, time consumption, hidden costs, and uncertainty about getting the best deal. Assured.energy aims to solve these problems with their “better way.”

Our Experts Understand the Pressures

Acknowledging the challenges faced by small and medium-sized businesses demonstrates empathy and a tailored service approach.

Empathy and Understanding: The statement “Our experts understand the pressures that face small and medium-sized businesses” is crucial. It suggests that Assured.energy doesn’t offer generic solutions but recognizes the unique operational, financial, and time constraints of SMEs. This understanding enables them to offer relevant and practical advice.
Tailored Support: This understanding translates into providing support that is sensitive to these pressures. For example, minimizing the time commitment from the business owner or simplifying complex energy jargon into understandable terms.
Proactive Assistance: The phrase “we work harder to give you exactly what you need” implies a proactive and dedicated service. It’s not just about responding to requests but anticipating needs and providing comprehensive solutions. This hands-on approach helps businesses “use energy as an asset to drive your business forward.”

The Best Deal for Energy Users

This re-emphasizes their core promise of securing optimal rates and terms for their clients.

Sole Focus: The website reiterates, “We always focus on your needs, as a business or institutional energy customer, and not what the suppliers want to sell or what benefits the energy broker.” This is a powerful declaration of their alignment with the client’s interests.
Holistic Value: “Best deal” isn’t just about the lowest unit price. it can also encompass contract length, flexibility, payment terms, customer service quality from the supplier, and sustainable energy options if desired. Assured.energy suggests a comprehensive approach to value.
Competitive Edge for Clients: By securing the best deals, Assured.energy aims to give its clients a competitive edge, allowing them to allocate more resources to growth, innovation, or other critical business functions.

News and Insights: Staying Informed

An energy broker that also provides news and insights demonstrates a commitment to thought leadership and keeping clients informed about the dynamic energy market.

This section on the Assured.energy website indicates a broader role than just transactional brokerage. Lieaton.co.uk Reviews

Posts and News Read More

The presence of “Posts” and “News and Insights” with “Read More” links suggests an active blog or news section. This is beneficial for several reasons:

Informing Decision-Making: For businesses, understanding market trends can be crucial for strategic planning. A broker that educates its clients through news articles empowers them to make more informed decisions about their energy strategy, rather than just passively accepting new contracts.
Demonstrating Expertise: By publishing content related to energy issues, Assured.energy positions itself as an expert in the field. This builds credibility and trust, showing that they have a deep understanding beyond just price comparison.
Examples of Problem-Solving: The headlines provided, such as “Assured Energy fix metering issues for Atlantic Hotel” or “Assured Energy come to the rescue for this Nisa retailer,” highlight real-world scenarios where they have successfully intervened. These case studies serve as mini-testimonials, illustrating the practical application of their expertise and their problem-solving capabilities.
- “Assured Energy fix metering issues for Atlantic Hotel”: This suggests a proactive role in resolving operational problems that can lead to incorrect billing or inefficiencies. Metering issues can be complex and costly for businesses, so a broker that handles these situations adds significant value.
- “Assured Energy come to the rescue for this Nisa retailer”: This implies a scenario where a business was facing a challenge likely high costs or difficulty securing a contract and Assured.energy provided a timely and effective solution. This reinforces their image as a reliable partner in times of need.
- “One call did the job for this Fed member”: This emphasizes efficiency and ease of service. For busy business owners, the idea that a single phone call can resolve a significant energy issue is highly appealing.

Company Structure and Contact Information

Transparency regarding company details, registration, and easy access to contact information are crucial elements for building trust and facilitating communication with potential and existing clients.

Assured.energy provides these details clearly on its website.

Company Registered in England number. 10017134 – VAT Registration number. 223 3117 55

Providing official company registration numbers is a standard practice for legitimate businesses and adds a layer of formal credibility.

Legal Compliance: Displaying these numbers demonstrates adherence to UK company registration laws. This allows potential clients to verify the company’s existence and legal status through official government registries like Companies House.
Verification and Trust: For businesses, the ability to verify a company’s credentials is a key step in due diligence. These numbers offer that pathway, helping to build trust and assure clients that they are dealing with a recognized and accountable entity.
Tax Transparency: The VAT registration number is important for tax purposes, indicating that the company is registered to charge and reclaim Value Added Tax, which is essential for business-to-business transactions.

Registered Address: Consultus House, 96 Bath Lane, Leicester, England, LE3 5BJ

A clear physical address is another fundamental aspect of business legitimacy and transparency. Oxiline.shop Reviews

Physical Presence: Providing a physical registered address shows that the company has a tangible presence, rather than being an entirely virtual or untraceable entity. This can be reassuring for businesses seeking long-term partnerships.
Official Correspondence: This address serves as the official point for legal and formal correspondence, further underscoring the company’s accountability.
Geographical Location: For UK businesses, knowing that Assured.energy is based in England Leicester can provide comfort, particularly for those who prefer to work with local or national entities.

Contact Us 0330 221 9899

Easy and direct access to contact information is vital for customer service and initial inquiries.

Accessibility: A prominent phone number indicates a commitment to direct communication. Many businesses, especially SMEs, prefer speaking to a human rather than relying solely on online forms or email.
Immediate Support: For urgent inquiries or detailed discussions, a phone number provides the most immediate form of contact. This aligns with their promise of “unforgettable customer service.”
Clear Call to Action: The phone number is often paired with a “Talk To Us” or “Get a Quote” call to action, encouraging direct engagement from potential clients.

Designed by Choose Purple

Crediting the website designer is a minor detail but reflects good business practice and transparency.

Professionalism: Acknowledging the design agency indicates professionalism and can also subtly hint at the quality of their own internal operations and partnerships.
Transparency: It’s a small but positive touch of transparency, showing that the website itself is not a solo endeavor but a product of professional collaboration.

FAQs: Addressing Common Concerns

The inclusion of a Frequently Asked Questions FAQs section is a smart and customer-friendly feature.

It allows Assured.energy to proactively address common queries and concerns that potential clients might have, streamlining the information-gathering process and reducing the need for direct inquiries for basic questions.

While the specific questions are not detailed in the provided text, the presence of an “FAQs” link implies a commitment to clarity and accessibility of information. Checkmycar.io Reviews

Proactive Information Dissemination: An FAQ section helps businesses quickly find answers to common questions about services, processes, and potential concerns without having to initiate direct contact. This is efficient for both the client and Assured.energy.
Building Trust and Confidence: By openly addressing anticipated questions, Assured.energy demonstrates a willingness to be transparent and helpful. This proactive approach can build confidence in prospective clients, making them feel that their concerns are anticipated and valued.
Educating Clients: FAQs often serve as a mini-educational resource, explaining complex industry terms or processes in simple language. This can empower clients to better understand the energy market and the services Assured.energy provides.
Reducing Customer Service Load: By providing answers to frequently asked questions upfront, the FAQ section can reduce the volume of basic inquiries directed to their customer service team, allowing them to focus on more complex or specific client needs.
SEO Benefits: FAQs, when structured with relevant keywords, can also improve a website’s search engine optimization SEO by answering common search queries directly, potentially driving more organic traffic.

Final Assessment of Assured.energy Based on Website Information

Based on the available website text, Assured.energy presents a compelling case as a reputable and effective energy broker for UK businesses. Their emphasis on transparency, customer service, and tangible savings is consistently highlighted through their claims, testimonials, and stated operational practices.

Strengths identified:

Strong Client Endorsements: The high volume of positive Trustpilot reviews and the impressive 90% client retention rate are powerful indicators of customer satisfaction and value.
Quantifiable Results: Stating “Over £3.6m Savings Made” and “66% Average Savings” provides concrete evidence of their financial impact on clients.
Commitment to Transparency and Ethics: The explicit claims of “100% Transparency,” “No high-pressure sales,” “no verbal contracts,” and “no preferential relationships with suppliers” directly address common industry concerns and aim to build trust.
Regulatory Foresight: Highlighting FCA registration even ahead of Ofgem’s proposed Code of Conduct suggests a proactive and responsible approach to regulatory compliance.
Comprehensive Service Offering: Covering business electricity, gas, and water services offers a holistic solution for managing business utility costs.
Customer-Centric Philosophy: Repeated emphasis on focusing solely on the customer’s needs and understanding the pressures faced by SMEs resonates well with their target audience.
Professionalism and Credibility: Being part of The Consultus International Group Limited and providing clear company registration details adds to their perceived stability and legitimacy.
Informative Approach: The presence of a “News and Insights” section suggests a commitment to keeping clients informed about market developments and showcasing their problem-solving capabilities.

Areas for potential deeper inquiry not weaknesses, but areas that could be explored further by a prospective client:

Specifics of Savings: While the 66% average saving is impressive, understanding the baseline e.g., compared to deemed rates, or previous contract rates would provide even more context.
Fee Structure Details: While “100% transparency” is claimed, a general overview of how Assured.energy charges for its services e.g., fixed fee, percentage of savings, supplier-paid commission disclosed to client would be beneficial, though this might be reserved for direct consultation.
Problem Resolution: While the testimonials are positive, a dedicated section outlining their process for addressing client issues or disputes beyond just the positive case studies could further enhance trust.

In conclusion, Assured.energy appears to be a well-structured and customer-focused energy brokerage firm for businesses, aiming to deliver significant cost savings and a transparent, hassle-free experience.

Their strong emphasis on ethical practices, backed by testimonials and tangible results, positions them as a strong contender for businesses seeking to optimize their utility expenditure. Althams.co.uk Reviews

Frequently Asked Questions

What is Assured.energy?

Based on looking at the website, Assured.energy is an energy brokerage service based in the UK that helps businesses procure electricity, gas, and water at competitive rates, emphasizing transparency and customer service.

How does Assured.energy help businesses save money?

Assured.energy helps businesses save money by engaging the entire market of suppliers to find the best deals, optimizing tariffs based on consumption, and negotiating contracts on behalf of their clients, often achieving significant average savings, reportedly around 66%.

Is Assured.energy transparent about its fees?

Yes, Assured.energy states they offer “100% Transparency” and that “all supplier contracts open to scrutiny,” suggesting their fees and commissions are clear and within guidelines.

Does Assured.energy use high-pressure sales tactics?

No, Assured.energy explicitly states, “No high-pressure sales tactics and no verbal contracts,” aiming to provide a pressure-free and ethical sales process.

What types of businesses does Assured.energy work with?

Assured.energy works with small and medium-sized businesses, including independent retailers, local franchisees, and affinity group members in various sectors. Britishmade.gifts Reviews

Does Assured.energy work with all energy suppliers?

Yes, Assured.energy claims to be “100% independent and objective” and states they “work with all the leading industry suppliers” to secure the best deals.

What is Assured.energy’s client retention rate?

Assured.energy reports a very high client retention rate, with “90% of clients choose to stay with Assured Energy.”

How many Trustpilot reviews does Assured.energy have?

Assured.energy has “Over 700 Trustpilot reviews,” which are predominantly positive according to the testimonials showcased on their website.

Is Assured.energy regulated?

Yes, Assured.energy is registered with the Financial Conduct Authority FCA, which indicates a commitment to robust processes, training, and systems.

What kind of savings have Assured.energy’s customers achieved?

Assured.energy reports “Over £3.6m Savings Made” cumulatively for their clients, with an “66% Average Savings for our Customers.” Lachona.shop Reviews

Does Assured.energy only handle electricity?

No, Assured.energy provides brokerage services for business electricity, business gas, and business water.

What is the process for getting a quote from Assured.energy?

The website indicates a clear call to action, “Get a Quote,” suggesting a straightforward inquiry process to start the energy procurement journey.

Does Assured.energy have preferential relationships with certain suppliers?

No, Assured.energy states, “We don’t have preferential relationships or even marketing agreements with suppliers,” aiming to ensure unbiased advice and the best deal for the client.

Where is Assured.energy located?

Assured.energy’s registered address is Consultus House, 96 Bath Lane, Leicester, England, LE3 5BJ.

Is Assured.energy part of a larger company?

Yes, Assured.energy is part of The Consultus International Group Limited. Ronniesunshines.com Reviews

How does Assured.energy ensure a seamless process?

Assured.energy’s experts manage the complexities of energy procurement, handling negotiations and administrative tasks to minimize disruption for businesses, ensuring a “seamless process.”

Can Assured.energy help with metering issues?

Yes, according to their news section, Assured.energy has helped clients like “Atlantic Hotel fix metering issues,” indicating they offer support beyond just contract negotiation.

Does Assured.energy offer long-term fixed energy offers?

Yes, the website mentions they offer “special products and energy services – including long term fixed offers” to provide price stability.

What is Assured.energy’s primary focus when dealing with customers?

Assured.energy states they “always focus on what a customer needs as a business or institutional energy consumer – and not what suppliers want to sell, or what benefits a broker.”

How can I contact Assured.energy?

You can contact Assured.energy by phone at 0330 221 9899, as prominently displayed on their website. Itsmilla.com Reviews

Assured.energy Reviews