Based on looking at the website Planitopticians.co.uk, it presents itself as an award-winning independent optician based in Colne, UK.
The site highlights a strong focus on personalized eye care, a comprehensive eye test experience, and a unique “personal styling experience” for choosing frames, leveraging technology like Smartshopper digital technology.
They emphasize a boutique-style practice and showcase a range of designer and lifestyle eyewear brands, along with prescription sunglasses and advanced lens options from Zeiss and Nikon.
Customer testimonials prominently featured on the homepage indicate a high level of satisfaction, particularly regarding professional service, friendly staff, and the quality of products and advice.
The website conveys a clear commitment to customer satisfaction and a high-quality service model, moving beyond a standard eye test to offer a holistic and tailored eyewear journey.
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They aim to reassure patients throughout the eye test process and provide unhurried consultations.
The emphasis on “VIP treatment” and the specific mentions of award-winning opticians and dispensing opticians further build a narrative of expertise and excellence.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Planit Opticians: A Deep Dive into Their Service Model
Planit Opticians positions itself as more than just a typical optical practice.
They aim to provide an “eyecare experience.” This ethos is evident in their detailed approach to customer service, starting from the initial eye test right through to frame selection and aftercare.
Their independent status allows for a level of personalized attention and curated product selection that might differ from larger chain opticians.
The Personalized Eye Test Experience
The cornerstone of any optician’s service is the eye test, and Planit Opticians emphasizes a thorough and unhurried approach.
They focus on addressing individual concerns and ensuring clarity throughout the process. Fixshop.eu Reviews
- Comprehensive Examination: The website states they provide a “thorough and comprehensive eye test.” This implies a detailed examination beyond basic vision checks, likely including assessments for various eye health conditions.
- Patient Reassurance: A key highlight is their commitment to explaining “each step of the way to re-assure you about your vision.” This proactive communication can significantly alleviate patient anxiety, especially for those new to eye tests or with specific concerns.
The “Personal Styling Experience” for Eyewear
One of Planit Opticians’ most distinctive offerings is their focus on eyewear styling, treating glasses not just as a medical necessity but as a fashion statement.
This is facilitated by technology and expert guidance.
- Award-Winning Dispensing Optician: The website explicitly mentions an “award winning dispensing optician” who guides customers. This suggests a high level of expertise in fitting frames and advising on lens options.
- Smartshopper Digital Technology: This innovative tool allows customers to “capture you trying different frame styles so you can find your perfect pair to reflect your personality using virtual reality.” This provides an interactive and engaging way to visualize how frames will look, potentially reducing decision fatigue and improving satisfaction.
- Family Involvement: The ability to “involve the whole family in the decision even if they aren’t with you” via the Smartshopper technology is a thoughtful addition, acknowledging that eyewear choice can be a collaborative family decision.
- Boutique Style Practice: The mention of a “boutique style practice” implies a comfortable, aesthetically pleasing environment designed to enhance the frame selection process, moving away from a clinical feel.
Product Offerings: Brands, Lenses, and Sunglasses
Planit Opticians showcases a diverse range of products, catering to various tastes and budgets, from high-end designer frames to practical lifestyle options.
Their focus extends to both spectacles and prescription sunglasses, emphasizing quality lens choices.
Designer and Lifestyle Eyewear Collections
The website lists a selection of well-known eyewear brands, indicating a curated inventory aimed at offering choice and style. Routine.co Reviews
- Designer Brands: They stock “beautiful frames from our boutique collections including, Dolce & Gabanna, Tom Ford, Tiffany, Prada and Oliver Peoples.” This caters to customers seeking luxury and high-fashion eyewear.
- Lifestyle Collections: For everyday wear, they offer brands like “RayBan, Oakley, Vogue.” This provides options that balance style with practicality and durability, appealing to a broader audience.
- In-Store Snapshot: While the website doesn’t display a full catalog, it encourages browsing the brands to “see a snap shot of some of our collections in store,” indicating a larger physical inventory.
Prescription Sunglasses and Eye Protection
Recognizing the importance of sun protection and style, Planit Opticians offers a comprehensive range of sunglasses, available with prescription lenses.
- Fashion and Function: Their “fabulous collection of sunglasses” aims for both style and utility, described as “this season’s must have accessory.”
- Prescription Availability: The crucial detail that “they are all available in prescription too” is a significant advantage for customers requiring vision correction outdoors.
- Sporty Options: The inclusion of “something sporty to give your eyes protection and contrast enhancement” suggests they cater to active individuals seeking specialized eyewear.
- SmartShopper for Sunglasses: The ability to use the SmartShopper technology for sunglasses allows for virtual try-ons, helping customers visualize how different styles and colors will look.
Advanced Lens Options from Zeiss and Nikon
Beyond frames, the quality of lenses is paramount.
Planit Opticians partners with reputable lens manufacturers to offer advanced solutions.
- Premium Lens Providers: They offer “the best lens options from Zeiss and Nikon.” Both are globally recognized for their optical innovation and quality, ensuring patients receive high-performance lenses tailored to their needs.
- Tailored to Lifestyle and Visual Requirements: The emphasis on guiding customers to lens options suitable for their “lifestyle and visual requirements” highlights a consultative approach, ensuring optimal vision correction and comfort for various activities.
Customer Experience and Testimonials
The “What our customers say…” section on the homepage is a powerful testament to the service quality at Planit Opticians.
It features several glowing reviews, providing social proof of their commitment to excellence. Ultrasound-guided-injections.co.uk Reviews
Consistent 5-Star Feedback
The overwhelming sentiment from the testimonials points to a consistently positive customer experience.
- “Planit is a 5 star optician”: This bold statement from a long-term customer JM sets a high benchmark, suggesting sustained satisfaction over many years.
- Professional, Efficient, and Caring Service: Common themes in the reviews include “100% efficient, professional and caring service,” “friendly, not pushy at all,” and “service with a smile.” These attributes are crucial for building trust and loyalty in a healthcare setting.
- Restoring Faith in Opticians: Veronica’s review, mentioning a “horrible experience at a high street opticians” that kept her away for 15 years, and how Phil and his team “restored my faith,” is a particularly strong endorsement. It highlights their ability to differentiate themselves and provide a superior, reassuring experience.
Specific Examples of Exceptional Service
Several testimonials go beyond generic praise, offering concrete examples of the outstanding service provided.
- Addressing Lens Fatigue: Veronica’s positive experience with “brilliant office lenses” that stopped her eyes from getting tired demonstrates practical problem-solving and effective product recommendation.
- “Service Above and Beyond”: Peter’s anecdote about Phil coming out to his car to ensure the prescription was “exactly right for distance and also dashboard instruments” exemplifies an extraordinary level of dedication and personalized care. This goes well beyond standard expectations.
- Delighted with New Glasses: Jon and John’s reviews, expressing happiness with their new glasses and excellent advice, reinforce the notion that customers are pleased with both the product and the guidance received.
Ease of Access to Reviews
The website makes it easy for potential customers to explore more feedback, with clear links to “See our reviews” on “Plan-it Opticians.” This transparency builds credibility and allows for a deeper dive into customer sentiments.
Accessibility and Contact Information
For any service-based business, clear contact details and operational hours are essential.
Planit Opticians provides this information prominently. Glowgreensolar.co.uk Reviews
Contact Details
The website offers multiple ways to get in touch, ensuring convenience for prospective and existing clients.
- Phone Number: A direct phone line 01282 859 775 is prominently displayed in the header and footer, indicating immediate availability for queries or bookings.
- Email Address: An email address [email protected] is provided for non-urgent inquiries, offering an alternative communication channel.
- Physical Address: The full address 3 Norway House, Albert Road, Colne, BB8 0AD is listed, which is crucial for a local business, enabling easy navigation for in-person visits.
Booking Appointments
The call to action for booking an appointment is strategically placed throughout the website, streamlining the process for interested individuals.
- “Book an Appointment” Buttons: Numerous “Book an Appointment” buttons are scattered across the homepage, making it simple for users to initiate a booking at various points of their browsing journey. This user-friendly design minimizes friction.
Opening Times
Transparent operating hours are vital for customer planning, and Planit Opticians clearly outlines their schedule.
- Days of Operation: They are open Tuesday through Saturday, with specific hours listed for each day.
- Closed Days: Sunday and Monday are clearly marked as “CLOSED,” managing customer expectations and preventing unnecessary visits.
- Extended Hours on Wednesday: The slightly extended hours on Wednesday until 6 pm might cater to those needing later appointments.
Why Choose an Independent Optician Like Planit?
In a market often dominated by large chains, independent opticians like Planit offer distinct advantages that resonate with specific customer preferences.
Understanding these benefits can help potential clients appreciate the value proposition. Marketonweb.eu Reviews
Tailored Care and Consistency
Independent practices typically foster stronger relationships with their clients due to a more consistent and personalized approach.
- Focus on Individual Needs: Unlike some chain opticians that might operate on volume, independents can dedicate more time to each patient. This means more thorough examinations, more detailed explanations, and a genuinely unhurried consultation, as explicitly highlighted by Planit Opticians.
- Local Community Focus: As a local business, independent opticians are often deeply integrated into their community. They rely on local reputation and word-of-mouth, which incentivizes them to provide exceptional service and build long-term trust.
Curated Product Selection
Independent opticians often have the flexibility to offer a unique and high-quality range of frames and lenses not always found in larger chains.
- Exclusive Brands: While Planit Opticians lists popular designer brands, independent practices often have access to niche or exclusive eyewear collections that provide a more unique style. This allows customers to find frames that truly reflect their personality and stand out from the crowd.
- Quality Over Quantity: The emphasis tends to be on the quality and craftsmanship of frames and lenses rather than just offering a vast, undifferentiated selection. This aligns with Planit’s mention of premium lens providers like Zeiss and Nikon.
- Expert Dispensing: The “award winning dispensing optician” at Planit underscores the expertise available for guiding customers through the vast array of lens types e.g., anti-reflective, progressive, blue light filtering and ensuring the best fit for their prescription and lifestyle.
Advanced Technology Integration
While some may assume large chains have a monopoly on technology, many independent opticians, like Planit, invest in state-of-the-art equipment to enhance the patient experience and clinical accuracy.
- Smartshopper Digital Technology: Planit’s use of this virtual try-on technology is a prime example of an independent practice leveraging innovation. Such tools improve the customer journey, making frame selection more engaging and confident.
- Diagnostic Equipment: While not explicitly detailed, a “comprehensive eye test” in a modern independent practice would likely involve advanced diagnostic tools for detecting conditions like glaucoma, cataracts, and macular degeneration early.
The Importance of Regular Eye Examinations
Regardless of where one chooses to have their eyes checked, the necessity of regular eye examinations cannot be overstated.
Planit Opticians’ focus on comprehensive testing aligns with best practices for maintaining long-term eye health. Assured.energy Reviews
Beyond Correcting Vision
Many people associate eye tests solely with getting a new prescription for glasses or contact lenses. However, their scope is far broader.
- Early Detection of Eye Diseases: Regular eye exams are crucial for the early detection of serious eye conditions such as:
- Glaucoma: Often asymptomatic in its early stages, it can lead to irreversible vision loss if not caught and treated.
- Cataracts: A common age-related condition that causes clouding of the lens, affecting vision quality.
- Diabetic Retinopathy: A complication of diabetes that damages the blood vessels in the retina, potentially leading to blindness.
- Macular Degeneration: A leading cause of vision loss among older adults, affecting central vision.
- Detecting Systemic Health Issues: The eyes are often referred to as the “windows to the soul,” but they can also be windows to overall health. An eye examination can reveal signs of systemic conditions like:
- Diabetes: Changes in retinal blood vessels can be an early indicator.
- High Blood Pressure: Damage to retinal blood vessels can be a sign of uncontrolled hypertension.
- High Cholesterol: Deposits in the retina can sometimes indicate elevated cholesterol levels.
- Brain Tumors or Aneurysms: Swelling of the optic nerve or specific visual field defects can be indicators.
Recommended Frequencies
The recommended frequency for eye exams varies based on age, risk factors, and existing conditions.
- Children and Young Adults: Regular checks are important to detect conditions like amblyopia lazy eye or strabismus crossed eyes early, which can impact learning and development.
- Adults 18-60: Generally, an eye exam every one to two years is recommended, especially if you wear glasses or contact lenses, or have a family history of eye disease.
- Older Adults 61+: Annual eye exams become even more critical due to the increased risk of age-related eye conditions.
- High-Risk Individuals: Those with diabetes, high blood pressure, a family history of glaucoma, or taking certain medications may require more frequent examinations as advised by their optician.
The Role of Technology in Eye Health
Modern opticians, like Planit, often utilize advanced diagnostic technologies to provide a more comprehensive assessment of eye health.
- Retinal Imaging: Capturing detailed images of the retina helps in monitoring changes over time and detecting subtle signs of disease.
- Optical Coherence Tomography OCT: This non-invasive imaging test provides cross-sectional views of the retina, aiding in the diagnosis and management of conditions like glaucoma and macular degeneration.
- Visual Field Testing: Measures peripheral vision, which is crucial for detecting conditions that affect the optic nerve, such as glaucoma.
Comparing Independent Opticians with High Street Chains
The choice between an independent optician like Planit and a high street chain often comes down to priorities.
While chains offer convenience and sometimes lower upfront costs, independents often excel in personalized care and bespoke services. Nelscarpetcleaning.co.uk Reviews
Advantages of High Street Chains
- Convenience and Widespread Locations: Chains like Specsavers, Vision Express, or Boots Opticians have numerous branches, making them easily accessible in many towns and cities.
- Volume Discounts: Due to their size, chains can often offer competitive pricing on frames and lenses, and run frequent promotions.
- Standardized Procedures: You can generally expect a consistent level of service and a standardized approach to eye care across all branches of a chain.
- Large Inventory: Chains usually have a very large stock of frames on display, offering immediate visual selection.
Advantages of Independent Opticians as exemplified by Planit
- Personalized Attention: As highlighted by Planit’s reviews, independents often provide a more tailored and unhurried experience. You are more likely to see the same optician, building a long-term relationship.
- Expertise and Experience: Many independent opticians are owned and run by experienced professionals who are passionate about their craft. The “award-winning” status of Planit’s team reflects this dedication.
- Curated Product Selection: Independents often source unique, higher-quality, or artisan frames that aren’t widely available in chains. They can also offer a more diverse range of premium lens options.
- Flexibility and Problem-Solving: Independent practices often have greater flexibility in their approach to individual patient needs, including complex prescriptions or specific dispensing challenges. Peter’s story of Phil coming out to his car is a classic example of this.
- Community Focus: Independents are often local businesses deeply invested in their community, offering a more personal and community-oriented service.
- Aftercare and Continuity: The follow-up and aftercare service can be more personal and consistent, as you’re dealing with the same team members who know your history.
What to Consider When Choosing
- Budget: If budget is the primary concern, chains might initially seem more attractive. However, independents can offer value through long-term eye health benefits and specialized products.
- Complexity of Needs: For complex prescriptions, specific eye conditions, or a desire for highly personalized eyewear styling, an independent optician might be the better choice.
- Relationship with Optician: If you value building a long-term relationship with your eye care provider and prefer a less transactional experience, independents are generally superior.
- Time: If you prefer quick, in-and-out appointments, a chain might seem more efficient. However, Planit’s “no rush” approach suggests they prioritize thoroughness over speed.
The Role of Eyewear in Personal Expression
Planit Opticians’ emphasis on “personal styling experience” highlights the growing recognition of eyewear not just as a medical device but as a significant accessory and form of personal expression.
This approach caters to a modern consumer who sees their glasses as an extension of their identity.
Eyewear as a Fashion Statement
In recent years, glasses have transformed from a necessity that some might try to hide into a prominent fashion accessory.
- Reflecting Personality: Planit’s Smartshopper technology allows customers to “find your perfect pair to reflect your personality.” This acknowledges that frames can convey style, creativity, professionalism, or playfulness.
- Designer Brands and Trends: The inclusion of brands like Dolce & Gabbana, Tom Ford, and Prada shows an understanding of current fashion trends and the desire for high-end, stylish eyewear.
- Beyond Corrective Lenses: For many, glasses are now chosen to complement outfits, express mood, or even define a signature look. This is akin to choosing other accessories like scarves or watches.
The Impact of Frame Choice on Appearance
The right pair of glasses can significantly enhance one’s appearance, while the wrong pair can detract from it.
This is where professional styling guidance becomes invaluable. Travelelink.co.uk Reviews
- Face Shape Complement: Expert dispensing opticians understand how different frame shapes e.g., round, square, cat-eye, aviator can complement various face structures, enhancing features and balancing proportions.
- Color and Skin Tone: The color of frames can impact skin tone and hair color. A stylist can guide clients to colors that brighten their complexion or add a pop of contrast.
- Lifestyle and Profession: The choice of frames can also reflect one’s lifestyle or profession. A corporate professional might opt for sleek, understated frames, while a creative individual might choose bolder, more artistic styles.
- Confidence Boost: As the Planit website states, “When you look good in glasses, you feel great too.” This emphasizes the psychological impact of well-chosen eyewear, boosting confidence and self-perception.
The Rise of Virtual Try-On Technologies
Tools like Planit’s Smartshopper are revolutionizing the frame selection process, making it more efficient and user-friendly.
- Realistic Visualization: Virtual try-on apps and in-store technology allow users to see how frames look on their face in real-time, often with accurate sizing and perspective.
- Eliminating Guesswork: This reduces the need for endless physical try-ons, saving time and making the decision process less overwhelming.
- Sharing and Feedback: The ability to capture images or videos and share them with family and friends even remotely, as Planit highlights facilitates external feedback, which can be helpful in making a final decision.
- Broader Selection Preview: While physical stores have limited display space, virtual tools can potentially showcase a wider range of styles and colors that might not be physically stocked, allowing for more informed choices.
The Importance of Lens Technology and Options
While frames grab the immediate attention, the lenses are the true workhorses of any pair of glasses.
Planit Opticians’ partnership with Zeiss and Nikon underscores their commitment to high-quality optical performance and advanced lens solutions.
Understanding Lens Coatings and Treatments
Modern lenses come with a variety of coatings that significantly enhance performance, durability, and visual comfort.
- Anti-Reflective AR Coating: This is perhaps the most crucial coating. It minimizes reflections on the lens surface, allowing more light to pass through to the eye. This improves visual clarity, reduces glare especially at night or from screens, and makes the lenses appear almost invisible, enhancing aesthetics.
- Scratch-Resistant Coating: While no lens is completely scratch-proof, this hard coating helps protect the lens surface from minor abrasions, extending its lifespan.
- UV Protection: Essential for eye health, this coating blocks harmful UVA and UVB rays, similar to sunscreen for the skin. Prolonged UV exposure can contribute to cataracts and macular degeneration.
- Blue Light Filtering: With increased screen time, blue light coatings are gaining popularity. They filter out a portion of harmful blue-violet light emitted from digital devices, which some studies suggest may contribute to eye strain and sleep disturbances.
- Hydrophobic/Oleophobic Coating: These coatings repel water and oil, making lenses easier to clean by preventing smudges and water spots.
Types of Lenses for Different Needs
Beyond basic single-vision lenses, a range of specialized lens types caters to diverse visual requirements and lifestyles. Exampapersplus.co.uk Reviews
- Single Vision Lenses: Correct vision for one distance only near or far.
- Bifocal Lenses: Contain two distinct optical powers, typically for distance vision at the top and near vision at the bottom, with a visible line separating them.
- Progressive Lenses Varifocals: Offer a seamless transition between multiple vision fields distance, intermediate, and near without a visible line. They require adaptation but provide natural vision at all distances. Planit’s mention of “best lens options from Zeiss and Nikon for your lifestyle and visual requirements” likely refers to their advanced progressive lens designs.
- Computer/Office Lenses: Specialized progressive lenses designed for intermediate and near vision, optimized for prolonged computer use and desk work, reducing eye and neck strain. Veronica’s positive experience with “brilliant office lenses” from Planit is a testament to the benefits of these specialized optics.
- Photochromic Lenses Transitions: These lenses darken automatically when exposed to UV light and lighten indoors, offering convenient adaptation to changing light conditions.
- Polarized Lenses for Sunglasses: Crucial for sunglasses, polarized lenses reduce glare from reflective surfaces like water, snow, and roads, providing superior clarity and comfort, especially for driving or outdoor activities.
The Role of an Expert Dispensing Optician
Choosing the right lenses and coatings can be complex.
This is where the expertise of an “award-winning dispensing optician” like those at Planit comes into play.
- Prescription Interpretation: They accurately interpret the optician’s prescription and translate it into the optimal lens design and power.
- Lifestyle Assessment: They engage in detailed conversations about a patient’s daily activities, work environment, hobbies, and digital device usage to recommend the most suitable lens types and coatings.
- Frame Compatibility: They ensure that the chosen lenses are compatible with the selected frames, considering lens thickness, material, and curvature.
- Fitting and Adjustment: Proper fitting of glasses, ensuring the optical center of the lens aligns with the pupil, is crucial for optimal vision and comfort. Dispensing opticians meticulously adjust frames for a perfect fit.
Conclusion: A Holistic Approach to Eyecare
Based on the information presented on Planitopticians.co.uk, the practice offers a compelling proposition for those seeking comprehensive, personalized, and high-quality eye care.
Their emphasis on a thorough eye test, a unique styling experience powered by technology, and a curated selection of premium eyewear, backed by strong customer testimonials, sets them apart.
The focus on patient reassurance, unhurried consultations, and going “above and beyond” highlights a service philosophy centered on individual needs rather than volume. Australian-kids.com Reviews
For anyone in the Colne area looking for an optician that combines professional expertise with a genuinely caring and personalized approach, Planit Opticians appears to be a noteworthy choice.
Their commitment to leveraging technology like Smartshopper for an enhanced customer journey, alongside their partnerships with leading lens manufacturers like Zeiss and Nikon, further solidifies their position as a modern, patient-centric optical practice.
Frequently Asked Questions
What services does Planitopticians.co.uk offer?
Based on checking the website, Planitopticians.co.uk offers comprehensive eye tests, a personal eyewear styling experience using Smartshopper digital technology, a wide range of designer and lifestyle glasses frames, prescription sunglasses, and advanced lens options from Zeiss and Nikon.
They emphasize a personalized, unhurried, and thorough service.
Where is Planit Opticians located?
Based on checking the website, Planit Opticians is located at 3 Norway House, Albert Road, Colne, BB8 0AD, United Kingdom. Yourmobile.com Reviews
What are the opening hours for Planit Opticians?
Based on checking the website, Planit Opticians’ opening hours are: Tuesday: 9am – 5.30pm, Wednesday: 9am – 6pm, Thursday: 9am – 5.30pm, Friday: 9am – 5.30pm, Saturday: 9am – 5pm. They are closed on Sunday and Monday.
How can I book an appointment with Planit Opticians?
Yes, based on checking the website, you can book an appointment by calling them at 01282 859 775 or by clicking on one of the “Book an Appointment” buttons available throughout their website.
Does Planit Opticians offer designer frames?
Yes, based on checking the website, Planit Opticians offers frames from popular designer brands such as Dolce & Gabanna, Tom Ford, Tiffany, Prada, and Oliver Peoples, in addition to lifestyle collections like RayBan, Oakley, and Vogue.
Do they offer prescription sunglasses?
Yes, based on checking the website, Planit Opticians offers a collection of sunglasses, and they are all available with prescription lenses.
They also mention using SmartShopper technology to try them on virtually. Jigsawpuzzlesdirect.co.uk Reviews
What is the “Smartshopper digital technology”?
Based on checking the website, Smartshopper digital technology is a tool used by Planit Opticians that captures you trying different frame styles.
It uses virtual reality to show how each frame will look on your face, allowing you to find the perfect pair and even involve family in the decision remotely.
What lens brands do Planit Opticians use?
Based on checking the website, Planit Opticians offers lens options from renowned brands like Zeiss and Nikon, known for their quality and advanced optical technology.
What do customers say about Planit Opticians?
Based on checking the website, customer reviews on Planitopticians.co.uk are overwhelmingly positive, consistently rating them as a “5 star optician.” Customers praise their efficient, professional, and caring service, friendly staff, great range of prestige frames, and excellent advice, with some noting they “restored faith” after bad experiences elsewhere.
Is Planit Opticians an independent optician?
Yes, based on checking the website, Planit Opticians explicitly states they are an “award-winning independent opticians in Colne.” Dodublin.ie Reviews
Do they offer a thorough eye test?
Yes, based on checking the website, Planit Opticians claims to provide a “thorough and comprehensive eye test” and takes time to explain each step to reassure patients.
Can I get advice on lens options for my lifestyle?
Yes, based on checking the website, Planit Opticians’ award-winning dispensing optician provides personal advice on the best lens options from Zeiss and Nikon for your specific lifestyle and visual requirements.
Is the service at Planit Opticians personalized?
Yes, based on checking the website, the service is heavily emphasized as personalized, with mentions of a “personal styling experience” and a “no rush” approach to consultations, ensuring individual attention.
What if I have had a bad experience with opticians before?
Based on checking the website, one customer testimonial specifically highlights that Phil and his team “restored my faith” after a horrible experience at a high street optician, suggesting they are adept at providing a reassuring and positive experience.
Do they offer aftercare service for glasses?
While not explicitly detailed as “aftercare service,” customer testimonials, such as Peter’s experience of Phil coming out to his car to ensure glasses were exactly right, strongly imply a commitment to ensuring customer satisfaction with their eyewear post-purchase. Lieaton.co.uk Reviews
What makes Planit Opticians “award-winning”?
Based on checking the website, Planit Opticians refers to themselves as “award-winning opticians” and mentions an “award winning dispensing optician,” indicating recognition for their excellence in the field.
Specific award details are not provided on the homepage.
Can I contact them via email for inquiries?
Yes, based on checking the website, you can contact Planit Opticians via email at [email protected] for inquiries.
Do they encourage the whole family to be involved in frame selection?
Yes, based on checking the website, the Smartshopper digital technology allows you to “involve the whole family in the decision even if they aren’t with you!” for selecting frames.
Do they offer solutions for specific vision problems like eye strain?
Yes, based on checking the website, a customer review by Veronica specifically mentions that her “brilliant office lenses” from Planit solved her eye strain, indicating they provide solutions for such issues. Oxiline.shop Reviews
What is the overall tone of the customer experience at Planit Opticians?
Based on checking the website and its testimonials, the overall tone of the customer experience at Planit Opticians is highly positive, described as “friendly,” “caring,” “professional,” and providing “great experience” and “VIP treatment.”
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