Based on checking the website, Fuelfixer.co.uk appears to be a specialized roadside assistance service focused on correcting misfuelling errors in vehicles across the UK, Ireland, and parts of the continent.
This service aims to quickly and safely get motorists back on the road after they’ve put the wrong type of fuel into their car.
They emphasize rapid response, on-site fuel drainage, and the prevention of further engine damage, highlighting their expertise and specialized equipment as key benefits for distressed drivers.
It’s a scenario many drivers dread: pulling away from the pump only to realize you’ve filled your diesel car with petrol, or vice-versa.
The panic sets in quickly as questions race through your mind about engine damage, repair costs, and being stranded.
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Fuelfixer.co.uk positions itself as the immediate solution to this common, yet potentially costly, mistake.
They claim to handle a wide range of misfuelling situations, from petrol in diesel to diesel in petrol, and even other forms of fuel contamination like AdBlue or stale fuel.
Their promise is a swift, professional intervention that avoids the need for towing or expensive garage repairs, aiming to minimize disruption and get you safely back on your journey.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Understanding Misfuelling: Why it’s a Big Deal
Misfuelling isn’t just an inconvenience.
It can lead to significant engine damage if not addressed promptly and correctly.
Understanding the fundamental differences between fuel types and how they interact with engine components is crucial.
Fuelfixer.co.uk highlights these distinctions to underscore the necessity of their specialized service.
The Core Differences Between Petrol and Diesel
Petrol and diesel fuels are chemically distinct, designed for entirely different combustion processes: Aktlondon.com Reviews
- Petrol engines ignite fuel with a spark plug spark ignition.
- Diesel engines ignite fuel through compression and heat compression ignition.
This fundamental difference means their physical and chemical properties vary significantly.
How Wrong Fuel Damages Your Engine
The damage caused by misfuelling depends on the type of fuel incorrectly used:
- Petrol in a Diesel Engine: Petrol acts as a solvent, washing away the lubrication that diesel provides to critical components like the fuel pump, injectors, and seals. Diesel is naturally oily, and this oiliness is essential for the longevity of diesel engine parts. Without it, metal-on-metal grinding can occur, leading to severe wear and tear. Furthermore, petrol can degrade rubber and plastic seals and fuel lines over time, causing leaks and further contamination. Fuelfixer.co.uk’s tests show petrol mixed into diesel can start dissolving fuel lines in less than a day.
- Diesel in a Petrol Engine: While less common to cause catastrophic immediate failure, diesel in a petrol engine is still problematic. Diesel is much heavier and less volatile than petrol. If it enters the combustion chamber, it won’t burn efficiently, if at all. It can dilute the engine oil by slipping past piston rings, increasing the oil level to a dangerous point, which can lead to a phenomenon known as “engine runaway” or severe lubrication loss, resulting in bent rods, ruined bearings, or complete engine seizure.
The “No Safe Amount” Principle
Fuelfixer.co.uk stresses that there’s “no safe amount” of wrong fuel.
Even a small quantity can initiate a damaging process, especially in modern engines with their tighter tolerances and sophisticated fuel systems.
Trying to dilute the wrong fuel by filling the tank with the correct fuel is described as “at best a gamble,” with high risks of expensive damage and unreliable engine performance. Localservicesdrainage.co.uk Reviews
Fuelfixer.co.uk’s Service Offering: A Deep Dive
Fuelfixer.co.uk positions itself as a comprehensive solution for misfuelling incidents.
Their service model focuses on rapid, on-site intervention, aiming to bypass the traditional garage and towing expenses.
Rapid Response and On-Site Solution
The core of their service is immediate roadside assistance.
- Average Arrival Time: They boast an average arrival time of 46 minutes. This speed is critical, as prompt action minimizes the exposure of engine components to the wrong fuel, thereby reducing potential damage.
- Mobile Units: Their technicians operate from fully equipped mobile units stationed in major towns across the UK, Ireland, and continental Europe, ensuring widespread coverage.
- Location Flexibility: Services are provided roadside, at forecourts, or even at home, offering convenience to the stranded motorist.
Specialized Equipment and Trained Technicians
Fuelfixer.co.uk emphasizes the technical sophistication of their operation.
- Proprietary Technology: They claim to have “pioneered the technology to accomplish this without needing garage work” for full fuel drainage, particularly concerning modern car designs with anti-syphon devices and complex tank baffles. This suggests an investment in specialized tools that go beyond simple siphoning.
- Comprehensive Drainage: Their process involves safely removing the contaminated fuel, flushing fuel lines, filters, and pumps where necessary.
- Fresh Fuel Supply: After the drainage, they supply clean fuel at regular pump prices, allowing the motorist to drive away immediately.
- Expert Advice: Technicians are trained to advise on any rare follow-up work needed or recommend after-care additives to minimize ongoing problems.
Avoiding Common Pitfalls and Costs
One of Fuelfixer.co.uk’s key value propositions is helping motorists avoid unnecessary expenses and complications. Solartogether.co.uk Reviews
- No Towing/Garage Bills/Recovery Needed: This directly addresses significant costs associated with misfuelling incidents. Traditional recovery involves towing the car to a garage, which can be costly and time-consuming.
- Counteracting “Lottery Ticket” Garages: They specifically call out instances where some main dealers or garages might overcharge for misfuelling repairs, recommending “entirely unnecessary replacements of very expensive components.” Fuelfixer.co.uk’s on-site solution aims to prevent this exploitation.
- Insurance Claims Support: They provide “Detailed VAT invoices and engine reports to help with insurance claims,” which can be beneficial for motorists seeking to recover costs through their insurance.
Common Misfuelling Scenarios and Symptoms
Understanding the signs of misfuelling is crucial for prompt action.
Fuelfixer.co.uk outlines typical symptoms and reiterates the importance of calling for help immediately.
What Happens When You Misfuel?
Misfuelling can manifest in various ways, depending on whether the car was started or driven after the incident.
- Don’t Start the Car: The most critical advice is to not start the car if you realize the mistake at the pump. This prevents the wrong fuel from circulating through the engine system, significantly reducing the risk of damage.
- If You’ve Driven It: If the car has been driven, even a short distance, the wrong fuel has entered the system. The car might initially run on the residual correct fuel in the lines but will soon show symptoms as the wrong fuel begins to circulate.
Common Symptoms of Wrong Fuel in Car
Fuelfixer.co.uk lists several indicators that you might have misfuelled:
- Car refuses to start after refuelling or when cooled down.
- Loss of engine power after refuelling.
- Engine runs poorly after refuelling.
- Engine misfires, fuel pump failure, blocked fuel lines, or “vapour lock.”
- White smoke in the exhaust after filling up.
- Dashboard warning lights after filling up e.g., Engine Management light.
The Engine Management Light EML Explained
The Engine Management Light can be a confusing signal for drivers. Shoekix.it.com Reviews
Fuelfixer.co.uk clarifies its role in misfuelling scenarios:
- Diagnostic Signal: The EML signals a “problem,” but the car’s computer isn’t always specific. Wrong fuel can significantly throw off the engine’s complex measurements and computations related to air and fuel flow, pressure, temperature, and ignition timing.
- Temporary Fault Codes: Most fault codes generated by a wrong fuel scenario are temporary. Once the correct fuel is restored and the system flushed, these lights typically switch off. It’s rare for an EML to remain on after a professional fuel drain and restart.
Beyond Wrong Fuel: Other Contamination Issues
Fuelfixer.co.uk’s expertise extends beyond simple petrol-in-diesel or diesel-in-petrol errors, addressing other forms of fuel contamination.
AdBlue in the Fuel Tank
This is a specific and potentially very damaging misfuelling error.
- What is AdBlue? AdBlue is a diesel exhaust fluid DEF, a mixture of urea and deionized water, used in selective catalytic reduction SCR systems to reduce nitrogen oxide emissions from diesel engines. It is not a fuel additive.
- The Damage: If AdBlue is put into the diesel tank, it becomes acidic when mixed with fuel. This acidic solution, when passed through the engine, can cause significant damage. It corrodes seals, clogs injectors and fuel filters which can decompose like cardboard when exposed to AdBlue, and generally attacks the fuel system components. The issue is exacerbated if the engine is started.
- Solution: The cure is the same as for other misfuelling incidents: immediate and full drainage of the contaminated fuel and a thorough system flush.
Old/Stale or Contaminated Fuel
Fuel can become stale over time, especially in vehicles stored for extended periods, or it can be contaminated by water or other liquids.
- Stale Fuel: Petrol can degrade over several months, forming gums and varnishes that can clog fuel lines and injectors. Diesel can also degrade and suffer from microbial growth diesel bug if left stagnant.
- Water Contamination: Water can enter the fuel tank through condensation, faulty fuel caps, or contaminated fuel sources. Water doesn’t mix with fuel and can lead to rust, corrosion, and engine misfires as it reaches the combustion system.
- Fuelfixer.co.uk’s Role: They offer services for “Old / Stale fuel collection and disposal” and “Contaminated fuel draining and disposal,” indicating their capability to handle a broader range of fuel-related issues beyond simple misfuelling.
Prevention is Key: How to Avoid Misfuelling
While Fuelfixer.co.uk provides an essential rescue service, prevention is always the best approach. Leaders.co.uk Reviews
They offer simple tips to minimize the risk of misfuelling.
Simple Checks at the Pump
- Check the Fuel Cap: Modern cars almost always have the correct fuel type clearly indicated on the fuel cap or inside the fuel flap. Make it a habit to glance at it before picking up the nozzle.
- Nozzle Size Difference: Petrol nozzles are typically smaller than diesel nozzles, making it harder though not impossible to insert a petrol nozzle into a diesel car’s filler neck. However, a diesel nozzle can often fit into a petrol car’s filler neck. This physical barrier isn’t foolproof but can offer a slight deterrent.
Minimizing Distractions
Misfuelling often occurs due to distraction, being in a rush, or simply being on autopilot.
- Focus at the Pump: Treat refuelling as a task requiring full attention. Avoid phone calls, distractions from passengers, or rushing the process.
- Check Your Receipt: If you suspect you’ve misfuelled, checking your receipt immediately after filling up can confirm the type of fuel purchased. This allows for immediate action before starting the engine.
Learning from Others
Fuelfixer.co.uk acknowledges the prevalence of misfuelling, stating over 300,000 people a year in the UK make this mistake. This data point underscores that it’s a common error, not a sign of incompetence. Knowing this can help alleviate the immediate embarrassment and encourage prompt action.
Certifications, Industry Recognition, and Company Ethos
Fuelfixer.co.uk highlights its professional standing through various certifications and its operational philosophy.
Industry Standards and Compliance
- ISO 9001 and 14001 Certified:
- ISO 9001 indicates a commitment to quality management systems, meaning they have processes in place to ensure consistent service delivery and customer satisfaction.
- ISO 14001 signifies an environmental management system, demonstrating a responsible approach to handling hazardous waste the drained fuel and minimizing environmental impact. This is particularly important given the nature of their business involving fuel disposal.
- Environment Agency Accredited: This accreditation along with APEX, Safety Passport, CARS, EcoStar Approved is crucial for their operations, as it confirms they comply with regulations for transporting and storing hazardous waste. The drained mixed fuel “has to be securely and safely stored and is then ultimately re-refined and returned to the fuel supply chain,” showcasing a responsible disposal method.
- Fully Insured: This provides peace of mind for customers, indicating they are covered in case of any unforeseen incidents during the service.
Company Growth and Reach
Starting with “one van,” Fuelfixer.co.uk claims to have grown into “the biggest specialist in its field,” having “rescued nearly a quarter of a million stranded motorists.” This scale and experience suggest a robust operation capable of handling a high volume of incidents nationwide and internationally. Art2arts.co.uk Reviews
Their presence in Ireland and on the continent further solidifies their significant reach.
Values and Partnerships
Their stated company policies on “safety, environmental protection, fair dealing and staff care” reflect an ethical approach to business.
Furthermore, their provision of “contract services to insurance companies, recovery companies, and main dealers” indicates their integration into the broader automotive assistance ecosystem, trusted by other industry players.
Frequently Asked Questions
What should I do immediately if I put the wrong fuel in my car?
The first and most crucial step is to do not start the car. If you’ve already started it, turn off the engine as soon as it’s safe to do so. Turn on your hazard lights, ensure you and your passengers are safe, and then call a specialist fuel drainage service like Fuelfixer.co.uk.
Will putting the wrong fuel in my car cause permanent damage?
Provided you act quickly and get the wrong fuel removed promptly by a professional service, it’s very unlikely to suffer any serious or lasting damage. Fena.co Reviews
The risk of damage significantly increases the longer the wrong fuel remains in the system or if the car is driven after misfuelling.
Is it worse to put petrol in a diesel car or diesel in a petrol car?
Both scenarios are problematic, but petrol in a diesel car is generally considered more damaging in the short term.
Petrol strips away the lubrication essential for diesel engine components, leading to rapid wear.
Diesel in a petrol car can dilute the engine oil, potentially causing lubrication failure, but usually the car will run very poorly or stall before major damage occurs, provided it’s not driven extensively.
Can I just siphon the wrong fuel out myself?
No, it’s generally not advisable or practical for modern cars. Damsgaard.dk Reviews
Modern vehicles have anti-syphon devices and complex, baffled fuel tanks that make siphoning out all the fuel impossible without specialized equipment.
Additionally, improper disposal of the mixed fuel is illegal and environmentally harmful.
What happens to the mixed fuel removed from my car?
The mixed fuel is considered hazardous waste.
Reputable services like Fuelfixer.co.uk operate under Environment Agency licenses to transport and store it securely.
It is then typically sent for re-refinement and returned to the fuel supply chain, ensuring environmentally responsible disposal. Davechapmanltd.co.uk Reviews
How quickly can Fuelfixer.co.uk get to me?
Fuelfixer.co.uk states their average arrival time is approximately 46 minutes, aiming for a rapid response to minimize your downtime and potential engine damage.
Do I need to get my car towed to a garage after misfuelling?
No, if you use a mobile fuel drainage service like Fuelfixer.co.uk, they will fix the problem at your location roadside, forecourt, or home, eliminating the need for towing or garage bills.
Will my car’s engine management light EML stay on after a fuel drain?
In the vast majority of cases, no.
Most fault codes generated by a wrong fuel scenario are temporary.
Once the correct fuel is restored and the system is flushed, the EML should switch off. Moddys-watches.com Reviews
If it remains on, your technician can advise on any specific peculiarities for your vehicle model.
Is it true that old lorry drivers used to put petrol in diesel in cold weather?
Yes, this was a common practice for older, less sophisticated diesel engines before the 1970s as an ad-hoc winter fuel additive.
However, modern diesel engines are highly engineered and require specific fuel properties, making this practice highly damaging today.
Modern diesel also typically includes winter fuel additives from refiners.
What are the main symptoms of contaminated fuel e.g., water, AdBlue?
The symptoms of contaminated fuel are similar to those of misfuelling: the vehicle may not start, sputtering or stalling, loss of engine power, white or black smoke from the exhaust, and dashboard warning lights. Airnewzealand.co.nz Reviews
AdBlue contamination is particularly damaging due to its acidic nature and tendency to crystallize.
How can I avoid putting the wrong fuel in my car in the future?
Always check the fuel type indicated on your car’s fuel cap or inside the fuel flap.
Pay full attention at the pump, avoid distractions, and double-check the nozzle before dispensing fuel.
Does Fuelfixer.co.uk operate nationwide?
Yes, Fuelfixer.co.uk claims to provide a nationwide, rapid response service across the UK, with mobile units in most major towns.
They also have units in Ireland and on the continent. Simplehuman.co.uk Reviews
What certifications does Fuelfixer.co.uk hold?
Fuelfixer.co.uk is ISO 9001 and 14001 Certified, demonstrating commitments to quality and environmental management.
They are also Environment Agency accredited and fully insured.
Does misfuelling always lead to major engine failure?
No, major engine failure is the worst-case scenario and is rare, especially if the problem is addressed quickly.
The likelihood of severe damage depends on how long the wrong fuel circulated, whether the car was driven, and the specific engine design.
Prompt professional intervention significantly reduces this risk. Ukmodels.co.uk Reviews
Can I dilute the wrong fuel by filling up with the correct fuel?
No, it’s not recommended.
While a very small amount of wrong fuel might seem diluted in a full tank, it’s a risky gamble.
The wrong fuel will still circulate and can cause corrosion, damage to fuel pumps, and engine components, leading to potentially very expensive repairs.
What kind of vehicles does Fuelfixer.co.uk service?
They service individual motorists, fleet vehicles, HGVs Heavy Goods Vehicles, and commercial vehicle owners.
They also provide contract services to insurance companies, recovery companies, and main dealers. Altoncars.co.uk Reviews
How does Fuelfixer.co.uk dispose of the drained fuel responsibly?
They collect the mixed fuel in approved storage areas under an Environment Agency license.
This fuel is then sent back to the refinery for re-refinement, ensuring it is returned to the fuel supply chain and not simply dumped.
Will misfuelling void my car’s warranty?
It’s possible, as misfuelling is considered driver error and not a manufacturing defect.
However, having a detailed VAT invoice and engine report from a reputable service like Fuelfixer.co.uk can help with insurance claims, which might cover the costs.
What if I put AdBlue into my diesel tank?
If you put AdBlue into your diesel tank, do not start the engine. AdBlue is acidic and can rapidly damage fuel filters causing them to disintegrate, seals, fuel lines, and injectors. It needs to be drained and the system flushed immediately by a specialist. Sidegig.co Reviews
Why can’t a regular garage easily fix a misfuelling error?
Many regular garages don’t have the specialized equipment and expertise required to fully drain fuel from modern, complex fuel tanks without needing to remove the tank or other components.
Fuelfixer.co.uk claims to have pioneered technology for complete, on-site drainage, making their service more efficient and cost-effective than traditional garage repairs.
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