Awards.com Reviews

Based on checking the website, Awards.com appears to be a legitimate online retailer specializing in custom awards, trophies, and plaques for corporate events, employee recognition, academic achievements, and various other occasions.

They emphasize their 40 years of experience in the industry, offering a wide selection of customizable products with a focus on quality, affordability, and customer satisfaction.

Their services include free engraving, free setup, and a lowest price guarantee, aiming to provide a hassle-free experience for businesses and organizations seeking recognition items.

The platform positions itself as a comprehensive solution for personalized awards, distinguishing itself through its ability to create unique, custom-made designs from scratch, alongside offering standard awards that can be customized.

They highlight their design process, which involves working directly with “Awards Solutions Experts” and providing free mockups for approval before production.

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This approach aims to ensure that the final product aligns perfectly with the client’s vision and brand.

Awards.com also offers various materials like crystal, glass, acrylic, metal, and wood, allowing for diverse aesthetic and budgetary needs.

Their commitment to customer satisfaction is reinforced by a 100% guarantee and a dedicated customer service line.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Awards.com Review & First Look

Based on an initial review of Awards.com, the website presents itself as a well-established and reliable source for custom awards and recognition products.

The site’s interface is straightforward, guiding users through their extensive catalog and customization options.

From a first glance, the company seems to prioritize customer convenience and a personalized experience, which is crucial in the custom awards industry.

Initial Impressions on User Experience

The website is designed with a clear layout, making it easy to navigate through different award categories such as corporate awards, recognition awards, custom awards, and plaques.

The emphasis on “Free Engraving,” “Free Setup,” and “Lowest Price Guarantee” is prominently displayed, immediately addressing common concerns for potential buyers. Qualityupholsteryservices.co.uk Reviews

• Intuitive Navigation: Categories are well-defined, and the search functionality appears robust, allowing users to quickly find what they need.
• Clear Call-to-Actions: Buttons like “Start Now” and “Contact Us” are strategically placed, encouraging engagement.
• Informative Content: Product descriptions are detailed, often accompanied by examples and explanations of customization techniques.

Transparency in Offerings and Guarantees

Awards.com is quite transparent about its core offerings and guarantees.

They explicitly state their “100% Guarantee,” “FREE Shipping” on purchases over $500 within the continental U.S., “FREE Engraving,” “FREE Setup,” and a “Lowest Price Guarantee.” This level of transparency builds initial trust, indicating that the company stands by its products and services.

• No Hidden Fees: They explicitly state, “We don’t nickel and dime or surprise you with hidden fees while ordering.” This is a significant point of relief for customers.
• Satisfaction Promise: The “100% satisfaction and a hassle-free experience” pledge suggests a customer-centric approach.
• Price Assurance: The “Lowest Price Guarantee” indicates confidence in their competitive pricing.

Awards.com Features

Awards.com provides a suite of features designed to simplify the process of ordering custom awards and ensure customer satisfaction.

These features cater to a wide range of needs, from small office celebrations to large corporate events, emphasizing personalization and quality.

Extensive Customization Options

One of the standout features of Awards.com is its deep customization capabilities. Proprofs.com Reviews

They offer a comprehensive approach to creating unique awards that truly reflect the recipient’s achievement and the organization’s brand.

• Material Variety: Customers can choose from various materials including crystal, glass, acrylic, metal, and wood, each offering a distinct aesthetic and feel. This allows for awards that fit specific budgets and design preferences. For instance, crystal awards often convey high prestige, while acrylic awards are known for their durability and modern look.
• Design Flexibility: Beyond materials, they allow for extensive design modifications. This includes custom shapes, sizes, and colors to match specific themes or corporate branding. Their “If you can dream it, we can create it” motto suggests a high degree of design freedom.
• Personalization Techniques: Awards.com utilizes various techniques for personalization:
  • Etch & Colorfill: Ideal for solid pops of color and sharp text.
  • Full-Color Printing: Perfect for intricate graphics, logos, and even photographs, ensuring vibrant and detailed reproductions.
  • 3D Engraving: Creates a unique effect where objects and text appear to float inside the award, adding a sophisticated dimension.
  • Logo Design & Art Transformation: They can integrate and enhance corporate logos and other graphic elements, making awards truly branded.
• Collaborative Design Process: The platform emphasizes a collaborative approach, where clients work directly with “Awards Solutions Experts” and design artists. This ensures that the client’s vision is accurately translated into the final product.

Streamlined Ordering Process

Awards.com has streamlined its ordering process to make it as convenient and efficient as possible, from initial concept to final delivery.

• Three-Step Process: They break down the custom award creation into three simple steps:
  1. Tell Us Your Vision: Clients share their ideas, budget, quantity, and timeline with an Awards Solutions Expert. This initial consultation helps in understanding the specific requirements.
  2. Approve Your Rendering: Design artists create FREE mockups or digital proofs for client approval before production begins. This crucial step ensures that the client is completely satisfied with the design and layout. For complex projects, they may even create physical pre-production samples.
  3. Receive Your Awards: Once approved, manufacturing begins, and the custom awards are delivered on time, aiming for accuracy and quality.
• Direct Communication: The availability of phone numbers e.g., 1-800-4-AWARDS and dedicated representatives for direct consultation underscores their commitment to personalized service and support throughout the ordering journey.
• Fast Design Process: They claim to complete the design process in one to three days, which is remarkably efficient for custom products, allowing for quicker turnaround times.

Value-Added Services

Beyond core product customization, Awards.com enhances its offering with several value-added services that contribute to a positive customer experience and overall cost-effectiveness.

• Free Engraving: This is a significant benefit, as personalization is key to recognition awards. Not having to pay extra for essential engraving adds considerable value.
• Free Setup: Eliminating setup fees is another cost-saving measure, particularly beneficial for organizations ordering multiple awards or custom designs.
• Lowest Price Guarantee: This guarantee provides peace of mind, assuring customers that they are getting the best possible price for their custom awards.
• 100% Guarantee: A strong commitment to customer satisfaction, ensuring that if there are any issues, they will be addressed to the client’s complete satisfaction.
• Free Shipping: For orders over $500 within the continental U.S., free shipping further reduces the overall cost, making larger orders more economical. This threshold is fairly standard for B2B transactions of this nature.
• Employee Recognition Focus: The website explicitly promotes how custom awards can boost employee performance and build excitement, serving as a valuable tool for talent retention and motivation. Studies show that companies with strong recognition programs have 31% lower voluntary turnover rates compared to those with poor programs. Gallup, 2016. This highlights the tangible benefit of investing in high-quality recognition.

Awards.com Pros & Cons

When considering Awards.com for your recognition needs, it’s helpful to weigh the advantages and potential drawbacks based on their stated offerings and typical industry practices.

Pros:

Awards.com offers several compelling advantages that make it an attractive option for businesses and organizations. Ubuy.ae Reviews

• Extensive Customization: The ability to custom-design awards from scratch, choosing materials like crystal, glass, acrylic, metal, and wood, and applying various personalization techniques engraving, colorfill, 3D engraving, full-color printing is a major plus. This ensures that the awards are unique and perfectly align with brand identity and event themes.
• Transparent Pricing and Cost Savings:
  • Free Engraving: A significant value proposition, as personalization is usually an added cost.
  • Free Setup: Eliminates hidden fees that can inflate the total cost of custom orders.
  • Lowest Price Guarantee: Provides confidence that customers are getting a competitive price.
  • Free Shipping: For orders over $500, which is beneficial for corporate clients placing larger orders.
• Dedicated Customer Service and Design Support: The emphasis on working directly with “Awards Solutions Experts” and providing free mockups ensures a collaborative and guided design process. This hands-on approach minimizes errors and ensures client satisfaction before production. Their 1-800 number also provides immediate access to support.
• Quick Turnaround for Design: A stated design process completion time of 1-3 days is impressive for custom work, allowing for relatively fast order fulfillment, especially for urgent needs.
• Quality Assurance: Their 100% Guarantee speaks to their confidence in the quality of their products and services, promising a hassle-free experience.
• Wide Range of Products: Beyond custom designs, they offer standard plaques, trophies, and corporate gifts, providing a one-stop shop for diverse recognition needs.
• Positive Impact on Employee Morale: The site correctly highlights that custom awards can increase employee loyalty and signal that an organization cares about its employees. According to a 2019 report by the Workplace Research Foundation, highly engaged employees are 38% more likely to have above-average productivity. Effective recognition plays a crucial role in this engagement.

Cons:

While Awards.com presents a strong case, some aspects might be viewed as limitations depending on specific client needs.

• Shipping Threshold: Free shipping is only available for orders over $500 within the continental U.S. Smaller businesses or individuals ordering less than this amount will incur shipping costs, which might affect budget considerations for small-scale recognition.
• Custom Award Production Time: While the design process is quick 1-3 days, the actual production time for custom awards is typically 2-3 weeks, with an additional 3-5 days for shipping. This means a total lead time of 3-4 weeks, which may be long for very last-minute needs or rapid turnaround projects.
• Limited Public Reviews on Website: While the site mentions “countless customers,” there aren’t readily visible customer testimonials or star ratings directly on the main product pages. This absence of immediate social proof might make some new customers seek external reviews for validation. However, this is a common practice for B2B focused sites.
• Focus on Business/Corporate Clients: While they cater to “small office celebrations,” the overall tone and product offerings seem heavily geared towards corporate recognition and larger organizations. Individuals or very small groups looking for a single, simple personalized item might find the process more geared towards larger orders.
• No Clear Refund/Return Policy Details: While a “100% Guarantee” is mentioned, detailed specifics on their refund or return policy e.g., conditions for returns, exchanges for custom items are not immediately apparent on the homepage. This might require a deeper dive into their terms and conditions.

Awards.com Alternatives

While Awards.com presents a strong offering for custom awards and recognition products, the market offers several other reputable providers that cater to similar needs, each with their own strengths.

Exploring alternatives can help ensure that you find the best fit for your specific requirements, budget, and timeline.

Crown Awards

Crown Awards is a long-standing and well-known name in the awards industry, often recognized for its vast selection and competitive pricing.

• Strengths:
  • Extensive Product Range: Offers a truly massive catalog of trophies, medals, plaques, ribbons, and more for virtually every sport, activity, and corporate recognition need. Their selection often includes ready-to-ship items alongside customizable options.
  • Bulk Ordering Specialists: Well-suited for large-scale events, sports leagues, and schools that require high volumes of awards.
  • Frequent Discounts & Sales: Known for running promotions and offering bulk discounts, which can be advantageous for budget-conscious buyers.
  • User-Friendly Website: Generally easy to navigate with clear categories and a straightforward ordering process for standard items.
• Considerations:
  • While they offer customization, their emphasis might be more on personalizing stock items rather than creating bespoke designs from scratch, which could be a limitation for highly unique award concepts.
  • Customer service experience can vary, as is common with very large online retailers.

Baudville

Baudville specializes in employee recognition and engagement solutions, extending beyond just physical awards to encompass various motivational tools and programs.
* Holistic Recognition Approach: Focuses on the broader aspect of employee engagement, offering not just awards but also certificates, thank-you cards, recognition kits, and HR resources.
* Creative and Modern Designs: Often features more contemporary and visually appealing designs for awards and recognition products, suitable for organizations looking for fresh approaches.
* Thoughtful Messaging: Provides resources and templates for crafting impactful recognition messages, helping companies convey appreciation effectively.
* May be slightly more expensive than some competitors due to their focus on comprehensive recognition solutions and design-forward products.
* Their custom award offerings might be more tailored to specific design templates rather than full bespoke creation from raw materials. Octopuslegacy.com Reviews

EDCO Awards & Specialties

EDCO is known for its high-quality, often high-end, custom awards, particularly in crystal, glass, and acrylic.

They cater to a clientele that prioritizes premium materials and sophisticated designs.
* Premium Quality: Renowned for exceptional craftsmanship and the use of superior materials, making them ideal for prestigious corporate awards, executive gifts, and significant milestones.
* Sophisticated Designs: Offers elegant and often artistic award designs that stand out.
* Excellent Customer Service: Typically provides a highly personalized and attentive customer service experience, guiding clients through complex custom orders.
* Their price point is generally higher, reflecting the premium quality and craftsmanship. This might not be suitable for all budgets, especially for bulk orders of standard awards.
* The lead times for complex custom orders can sometimes be longer due to the meticulous production process.

PrestigeHaus

While primarily known for glassware and decanters, PrestigeHaus also offers a unique range of custom engraved items, including some awards and plaques, often with a focus on handcrafted quality.
* Unique Engraving: Offers highly detailed and artistic engraving, often with a focus on deep etching on glass or wood.
* Handcrafted Feel: Many of their products have a bespoke, artisan quality that can make an award feel particularly special and unique.
* Personalized Gifts: Excellent for individual personalized gifts or smaller-scale unique awards where a handcrafted touch is valued.
* Their core focus isn’t exclusively on corporate awards, so their product range in this category might be more limited compared to dedicated award suppliers.
* May not be suitable for large-volume orders or highly complex, multi-material custom award designs.

Awards.com Pricing

Awards.com emphasizes transparency in its pricing structure, highlighting features like “Free Engraving” and “Free Setup” to assure customers of no hidden costs.

While exact product-specific pricing is not openly displayed on their homepage, their business model suggests competitive rates, backed by a “Lowest Price Guarantee.” Lumitherapy.co.uk Reviews

General Pricing Structure

Awards.com’s pricing strategy seems to revolve around providing value through included services and competitive base prices.

• Included Services: The most significant aspects of their pricing model are the inclusion of free engraving and free setup fees. In the custom awards industry, these services often incur separate charges, which can add up significantly, especially for personalized items. By bundling these, Awards.com offers a more straightforward and potentially lower overall cost.
• “Lowest Price Guarantee”: This guarantee implies that they are confident their prices are among the most competitive in the market. While the specifics of how this guarantee is claimed e.g., if a competitor’s quote needs to be matched aren’t detailed on the homepage, it signals a commitment to affordability.
• Volume-Based Pricing: For custom awards, it’s typical for pricing to be influenced by the quantity ordered. While not explicitly stated for every product, the context of their “custom awards” service and their focus on corporate clients suggests that larger orders likely benefit from better per-unit pricing. For instance, if an organization orders 100 custom crystal awards, the per-unit cost will generally be lower than ordering just one.
• Material and Complexity: The price of an award will naturally vary based on the material chosen e.g., crystal is generally more expensive than acrylic, the size, and the complexity of the custom design or engraving. More intricate 3D engraving or multi-component awards will command a higher price than simpler plaques.
• Shipping Costs: While free shipping is offered for orders over $500 within the continental U.S., orders below this threshold will incur shipping fees. These costs would be calculated at checkout based on the order size and destination.

How to Get a Quote

For custom awards, Awards.com doesn’t use an immediate online configurator for pricing due to the bespoke nature of the products.

Instead, they facilitate a direct consultation process to provide accurate quotes.

• Contact for Custom Quotes: To get a precise price for a custom award, customers are encouraged to contact their sales team or fill out an inquiry form. This allows an “Awards Solutions Expert” to understand the specific vision, budget, quantity, and timeline.
• Free Mockups and Price Quotes: After discussing the client’s needs, they provide free mockups of the design, followed by a unique price quote. This ensures that the client knows the exact cost before committing to production. This process minimizes surprises and allows for adjustments based on budgetary constraints.
• Budget Flexibility: They mention, “Your custom awards project is based on your vision, budget, quantity, and timeline.” This indicates that they work with clients to find solutions that fit within their financial parameters, potentially suggesting alternative materials or design simplifications to meet a target price.

Value for Money

Given the inclusion of free engraving and setup, and their lowest price guarantee, Awards.com positions itself as offering significant value for money, especially for custom and corporate recognition needs.

• Total Cost of Ownership: When evaluating pricing, it’s essential to consider the “total cost of ownership.” By eliminating hidden fees and including personalization, Awards.com’s final price might be more competitive than providers who list lower base prices but add significant charges for customization.
• Investment in Recognition: For businesses, investing in high-quality, personalized awards is an investment in employee morale, retention, and brand image. Studies by organizations like the Society for Human Resource Management SHRM consistently show that recognition programs positively impact employee engagement and productivity. A well-designed, meaningful award can have a lasting impact that justifies the cost.

How to Order from Awards.com

Ordering from Awards.com is designed to be a straightforward process, whether you’re selecting a standard item or commissioning a fully custom award. Trinityestates.com Reviews

The website guides users through steps to ensure their recognition needs are met efficiently.

For Standard Awards and Personalized Items

If you’re looking for pre-designed awards that can be personalized with engraving and logos, the process generally follows typical e-commerce steps:

1. Browse Categories: Navigate through the website’s various categories like “Corporate Awards,” “Plaque Awards,” “Art Glass Awards,” or “Recognition Awards.”
2. Select Product: Choose the specific award, trophy, or plaque that fits your occasion and aesthetic preference.
3. Customize/Personalize: On the product page, you’ll typically find options to add your text for engraving e.g., recipient’s name, achievement, date, and upload your company logo or artwork. Awards.com explicitly states “Free Personalization” and “No Setup Fees” for these options.
4. Review and Approve: Before finalizing, you’ll likely be shown a digital proof or mockup of your customized award to ensure accuracy of text, logo placement, and design. This is a crucial step to catch any errors.
5. Add to Cart and Checkout: Once satisfied with the design, add the items to your cart. Proceed to checkout, where you’ll provide shipping and payment information. Remember, shipping is free for orders over $500 within the continental U.S.
6. Receive Your Order: The awards will be produced and shipped to your specified address.

For Custom Awards Designing from Scratch

If you have a unique vision or need an award that isn’t available as a standard option, Awards.com offers a collaborative custom design service:

1. Initiate Contact: The first step is to connect with their team. You can do this by:
   • Filling out a contact form on their website often found under sections like “Custom Awards” or “Contact Us”.
   • Calling their toll-free number: 1-800-4-AWARDS 1-800-429-2737.
2. Share Your Vision: You’ll work directly with an “Awards Solutions Expert.” Be prepared to share your ideas, sketches, inspiration images, brand elements, personalization needs, budget, desired quantity, and timeline. The more details you provide, the better they can understand your requirements.
3. Collaborate on Design & Approve Mockups: Their design artist will create FREE mockups or renderings of your custom award concept. This is an iterative process where you can provide feedback and request adjustments until the design perfectly matches your vision. This step ensures you see the award’s shape, size, color, and customization details before production.
   • For specific complex projects or when time allows, they may even create a physical pre-production sample for approval.
4. Approve Quote and Finalize Details: Once the design is approved, you’ll receive a detailed, unique price quote based on the finalized custom award requirements. This quote will factor in materials, complexity, and quantity.
5. Production and Delivery: Upon your final approval of both design and quote, Awards.com begins manufacturing your custom awards. They aim for timely delivery, ensuring the awards are produced accurately and efficiently.

Payment Options and Security

While specific payment methods e.g., credit cards accepted, PayPal, etc. are not explicitly detailed on the homepage, reputable e-commerce sites like Awards.com typically accept major credit cards Visa, MasterCard, American Express, Discover. For corporate clients, purchase orders or invoicing may also be available, but this would need to be confirmed directly with their sales team.

The website’s longevity and professional presentation suggest standard e-commerce security measures for transactions. Sohnreyfamilyfoods.com Reviews

Employee Recognition with Awards.com

Awards.com places a significant emphasis on the role of awards in employee recognition, promoting them not merely as decorative items but as strategic tools for fostering a positive work environment and boosting organizational performance.

Their offerings are designed to cater to a wide spectrum of employee recognition programs.

The Importance of Employee Recognition

The website highlights several compelling reasons why investing in employee recognition is crucial:

• Increased Loyalty: Custom awards “remind the recipient your organization appreciates them, which increases loyalty.” When employees feel valued, they are more likely to stay with the company. According to a 2022 survey by Gallup, employees who feel recognized are 4.4 times more likely to be engaged.
• Boosted Performance: Recognition awards are framed as a way to “boost employee performance and build excitement across your organization.” Acknowledging hard work motivates employees to maintain or even exceed their performance levels.
• Positive Organizational Culture: Awards “signal to everyone who sees the award that your organization cares about its employees.” This creates a culture of appreciation, which can improve morale, teamwork, and overall workplace satisfaction.
• Referrals for Business: When awards are displayed in offices or homes, they “can serve as referrals for your business,” showcasing a company that values its people. This acts as subtle, yet powerful, marketing.
• Impact on Retention: A 2019 study by Achievers found that 82% of employees believe recognition improves happiness at work, and 76% of employees who feel recognized are satisfied with their job. These statistics underscore the direct link between recognition and employee retention, a critical factor for businesses.

Types of Awards for Employee Recognition

Awards.com offers a diverse selection tailored for various recognition scenarios:

• Employee of the Month/Quarter/Year Awards: These classic awards acknowledge consistent top performance. Custom plaques are a popular choice for this purpose, offering a dignified way to display achievement.
• Service Awards: Recognizing milestones in tenure e.g., 5, 10, 20 years of service through elegant awards like crystal or glass pieces, symbolizing enduring commitment.
• Sales Achievements/Performance Awards: Custom trophies and unique designs are perfect for celebrating exceptional sales figures or meeting challenging performance targets.
• Innovation/Project Completion Awards: For teams or individuals who have spearheaded successful projects or brought innovative ideas to fruition, specialized awards like 3D engraved crystal awards can represent their creative impact.
• Leadership Awards: Honoring individuals who exemplify strong leadership and inspire others, often with premium materials and sophisticated designs.
• Team Recognition Awards: Awards that celebrate collective effort and success, fostering a sense of camaraderie and shared accomplishment. These might be larger plaques with multiple names or a custom piece for the team’s shared space.
• Retirement Recognition: Special, personalized awards to honor long-serving employees as they transition into retirement, acknowledging their lifetime contributions.

Customization for Impact

The ability to customize awards is presented as key to making employee recognition truly impactful. Boulies.co.uk Reviews

• Personalization: The option for free personalization engraving names, dates, specific achievements makes each award unique to the recipient, greatly enhancing its sentimental value.
• Branding: Incorporating company logos and brand elements ensures that the award aligns with the organization’s identity and reinforces its values. “Custom etched with your logo with your brand, our collection of corporate gifts will be used and treasured by clients and employees alike.”
• Unique Designs: Creating custom-made trophies or plaques that reflect the organization’s values or the theme of the award makes the recognition more memorable and meaningful than generic alternatives. “Compared to generic awards, custom awards and plaques feel more personal, intentional, and special.”

Awards.com vs. Competitors

When evaluating Awards.com, it’s beneficial to compare its offerings and strengths against key competitors in the custom awards market.

While each company aims to provide quality recognition products, their unique selling propositions USPs and focus areas can differ significantly.

Awards.com’s Core Strengths

Awards.com differentiates itself primarily through:

• Emphasis on Full Customization: Their strong suit is the ability to create truly unique, bespoke awards from scratch, working closely with designers. This is ideal for organizations seeking something beyond standard templates. They explicitly market “If you can dream it, we can create it.”
• Value-Driven Pricing with Inclusions: The “Free Engraving,” “Free Setup,” and “Lowest Price Guarantee” are significant value propositions. They aim to provide a transparent total cost upfront without hidden fees, which can be a relief for budget planning.
• Direct Design Consultation: The process of working directly with “Awards Solutions Experts” and receiving free mockups is a high-touch service that ensures customer satisfaction with the final design before production. This personalized guidance is invaluable for complex custom projects.
• 40 Years of Experience: Their stated four decades in the business suggests a deep understanding of the industry, robust operational processes, and established quality control.

Comparison with Key Competitors

1. Awards.com vs. Crown Awards

• Awards.com: Stronger on unique, bespoke custom designs and a higher level of personalized design consultation. Emphasizes “no hidden fees” and a “lowest price guarantee.”
• Crown Awards: Known for its enormous inventory of stock trophies, medals, and plaques for a wide range of sports and events. Often has more immediate shipping options for standard items and is highly competitive on bulk pricing for mass-produced awards. Their customization is usually applied to pre-existing designs.
• Verdict: If you need a large quantity of standard awards quickly and cost-effectively, Crown Awards might be more direct. If you need a truly one-of-a-kind, branded custom award and value personalized design support, Awards.com shines.

2. Awards.com vs. Baudville

• Awards.com: Focuses almost exclusively on physical awards and trophies, with a strong emphasis on their custom design and manufacturing capabilities.
• Baudville: Takes a broader approach to employee recognition, offering not just awards but also a suite of engagement solutions like cards, certificates, and recognition kits. Their awards tend to be more modern and design-forward, though perhaps less focused on raw material customization compared to Awards.com.
• Verdict: If your need is solely for high-quality, custom physical awards, Awards.com is a dedicated specialist. If you’re looking for a more comprehensive employee recognition program that includes various motivational tools, Baudville offers a wider ecosystem.

3. Awards.com vs. EDCO Awards & Specialties

• Awards.com: Offers high-quality custom awards across various materials, aiming for competitive pricing with included services. Aims for a balance of quality, customization, and value.
• EDCO Awards & Specialties: Often positioned at the higher end of the market, specializing in premium, executive-level awards especially crystal and glass with a strong emphasis on sophisticated design and superior craftsmanship. Their products might come with a higher price point but represent peak luxury in awards.
• Verdict: For organizations seeking top-tier, luxurious awards where budget is less of a concern than absolute prestige and design artistry, EDCO might be preferred. For premium custom awards that still offer strong value and transparent pricing, Awards.com is a strong contender.

Overall Competitive Edge of Awards.com

Awards.com appears to carve out a niche by combining extensive custom design capabilities with transparent, value-added pricing free engraving, free setup. This makes them particularly appealing to businesses and organizations that desire unique, high-quality, branded awards without the uncertainty of hidden costs or the limitations of standard template customization.

Their long history further instills confidence in their reliability and expertise. Trinbow.com Reviews

How to Get in Touch with Awards.com

Awards.com provides several channels for customers to get in touch, ensuring accessibility whether you’re inquiring about a new order, checking on an existing one, or seeking design consultation.

Their emphasis on direct communication reinforces their customer-centric approach.

Phone Support

The most direct and often quickest way to connect with Awards.com is via phone.

They prominently display their toll-free number across the website.

• General Inquiries & Sales: 1-800-4-AWARDS 1-800-429-2737. This number is staffed by “friendly representatives” and “award specialists” who can assist with:
  • New Order Consultations: Discussing your award needs, vision, and options.
  • Custom Award Design Discussions: Getting started on a bespoke project with an “Awards Solutions Expert.”
  • Order Status Inquiries: Checking on the progress of an existing order.
  • General Questions: Any other queries about their products, services, or guarantees.
• Hours of Operation: While specific hours aren’t listed on the homepage, typical business hours e.g., Monday-Friday, 9 AM – 5 PM EST can be assumed for their phone lines. It’s always a good idea to check for exact hours or holiday schedules on their contact page if available.

Online Contact Form

For non-urgent inquiries, detailed requests, or when you prefer written communication, Awards.com offers an online contact form. Chronopost.fr Reviews

• Purpose: The form is particularly highlighted for those looking to “get more information on custom design options that are available based on your needs, budget, and timeline.”
• Information Required: The form typically asks for:
  • Your Name
  • Company Name if applicable
  • Email Address
  • Phone Number
  • A message field where you can describe your requirements or questions in detail.
• Benefits: This method allows you to articulate complex needs without the pressure of a live call, and it provides a written record of your inquiry. It’s also convenient for sharing initial ideas or specifications before a phone consultation.
• Response Time: While a specific response time isn’t guaranteed on the homepage, reputable companies generally aim to respond to form submissions within one to two business days.

Email Communication

While not explicitly listed as a primary contact method on the homepage’s immediate view, most online businesses that offer contact forms also process inquiries via email.

The online form likely routes to their customer service email address.

If you’ve communicated via the form, you’ll likely receive follow-up emails from their team.

It’s also common for order confirmations and proofs to be sent via email.

Physical Address for Correspondence, if applicable

Awards.com does not explicitly list a physical address for general contact on its homepage. Besttutoring.co.uk Reviews

For business purposes, a physical address is typically found in their terms and conditions, privacy policy, or a dedicated “About Us” section.

However, for sales and customer service, their online and phone channels are the primary points of contact.

Social Media Less Direct for Orders

While many companies have a presence on social media platforms e.g., LinkedIn, Facebook, these are generally less direct for specific order inquiries or detailed design discussions.

They are more useful for general updates, promotions, or brand engagement.

For specific business needs, direct phone or email/form contact is recommended. Pashionfootwear.com Reviews

In summary, for detailed custom award inquiries or immediate assistance, calling their toll-free number is likely the most efficient method. For comprehensive requests or when you prefer written documentation, the online contact form is an excellent alternative.

Frequently Asked Questions

What is Awards.com?

Awards.com is an online retailer specializing in custom awards, trophies, and plaques for corporate recognition, employee appreciation, academic achievements, and various special occasions, with over 40 years of experience in the industry.

Does Awards.com offer custom award designs?

Yes, Awards.com specializes in custom award designs.

You can work directly with their “Awards Solutions Experts” to create unique awards tailored to your vision, budget, and brand.

What materials are available for custom awards at Awards.com?

Awards.com offers custom awards in various materials, including crystal, glass, acrylic, metal, and wood, allowing for diverse aesthetics and price points. Tigersafety.co.uk Reviews

Is engraving free at Awards.com?

Yes, Awards.com offers free engraving on their awards, trophies, and plaques, ensuring personalization without extra cost.

Are there any setup fees for custom orders on Awards.com?

No, Awards.com states that they do not charge any setup fees for custom orders, aiming to provide transparent pricing.

Does Awards.com offer a “Lowest Price Guarantee”?

Yes, Awards.com promotes a “Lowest Price Guarantee,” indicating their commitment to competitive pricing for their products.

How long does it take to get a custom award from Awards.com?

After you approve the finalized design, production for custom awards typically takes 2 to 3 weeks, with an additional 3-5 days for shipping.

Can I see a proof of my custom award design before production?

Yes, Awards.com provides free digital mockups or proofs of your custom award design for your approval before proceeding with manufacturing. Annalouisainteriors.co.uk Reviews

What is the minimum order quantity for custom awards?

The minimum order quantity for custom awards may vary depending on the specific materials and customization requirements.

It’s best to contact their sales team for specific details based on your project.

Does Awards.com offer free shipping?

Yes, Awards.com offers free shipping on purchases over $500 within the continental United States. Orders below this amount will incur shipping fees.

How do I place an order for custom awards on Awards.com?

To place an order for custom awards, you typically contact their sales team via their website’s contact form or by calling their toll-free number to discuss your vision and receive a quote.

Can Awards.com help with corporate gifts?

Yes, Awards.com offers a collection of corporate gifts that can be custom etched with your logo and brand, suitable for clients and employees. Bestcorporateevents.com Reviews

What is the return policy for custom awards if I’m not satisfied?

Awards.com states a “100% Guarantee” for satisfaction and a hassle-free experience, implying they will address any issues to ensure the final product meets expectations.

Specific details on their return or refund policy would typically be found in their terms and conditions.

Can I get different types of awards for various occasions?

Absolutely.

Awards.com’s custom awards can be tailored for a wide range of occasions, including corporate events, employee recognition, academic achievements, retirements, and more.

Does Awards.com offer rush services for custom awards?

Yes, Awards.com states that they offer rush services to expedite the production and delivery process for custom awards, though additional fees may apply.

How does Awards.com ensure the quality of their awards?

Awards.com emphasizes their “40 Years of Success” and “100% Guarantee,” indicating a commitment to high-quality materials and craftsmanship, with a final approval process for custom designs.

Can I include my company logo on the custom award?

Yes, Awards.com can incorporate your company logo into the design of the custom award through techniques like engraving, etching, or full-color printing.

What is the difference between custom and standard awards from Awards.com?

Custom awards are uniquely designed from raw materials to meet your specific requirements, while standard or stock awards are pre-designed shapes that are then personalized with engraving or logos.

How does Awards.com’s design process work for custom awards?

The design process involves telling their team your vision, approving free digital mockups created by their design artists, and then receiving your manufactured awards after final approval.

Does Awards.com assist with design ideas if I don’t have a clear concept?

Yes, you can collaborate with their awards design team and share any inspiration or goals you have.

They will work with you to create custom-made trophies based on your vision, budget, and timeline, even if you don’t have a fully formed idea initially.