Mobilitypower.co.uk Reviews

Based on checking the website, Mobilitypower.co.uk appears to be a legitimate online retailer specializing in electric mobility scooters and bicycles, operating under the brand name Green Power.

The site showcases a range of scooters, highlights customer testimonials, and provides details on delivery, warranty, and customer support.

It seems geared towards individuals seeking to enhance their mobility and independence through reliable and innovative transport solutions.

This review aims to provide a comprehensive look at Mobilitypower.co.uk, dissecting its offerings, pricing structure, customer service, and overall user experience.

We’ll delve into the specifics that matter most when considering a significant purchase like a mobility scooter, helping you make an informed decision without the fluff.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Mobilitypower.co.uk Review & First Look

Based on a thorough review of Mobilitypower.co.uk operating as Green Power, the website presents itself as a well-established and reputable UK brand in the mobility scooter industry, with a history dating back to 2012. Their online presence is clean, user-friendly, and focuses squarely on their core product: electric mobility scooters and, to a lesser extent, bicycles.

The site immediately highlights “Top Quality Mobility Scooters” and features a selection of best-sellers, emphasizing “With Vat Relief” which is a significant benefit for eligible customers in the UK.

Initial Impressions and User Experience

Upon landing on Mobilitypower.co.uk, the immediate impression is one of professionalism and clarity.

The navigation is straightforward, with clear sections for shopping scooters, viewing best sellers, and accessing information about the “Green Power Experience.”

• Aesthetics: The website design is modern and uncluttered, using clear imagery of their products.
• Ease of Use: Products are easy to find and browse. Each product listing includes pricing, often with a “Sale!” tag indicating discounts from original prices. The “Select options” button suggests customizable variants.
• Trust Signals: The presence of a phone number 01134 900379, WhatsApp contact, and specific operating hours Monday-Friday | 8:00am – 4:00pm immediately builds a sense of accessibility and trust. The displayed company number 10266537 and VAT number 249094090 further reinforce their legitimacy.

Product Range Overview

Mobilitypower.co.uk offers a focused range of electric mobility scooters, categorized by features such as auto-folding, compact designs, and more robust models. Softkeys.uk Reviews

• Diverse Selection: From the “DASHPOD” to the “FASTEST,” “ZT500,” “FALCON,” “UNIQUE500,” and “GP500,” the selection appears to cater to different needs and budgets.
• Key Features Highlighted: Descriptions often mention features like “Auto Folding,” indicating convenience, and the aesthetic diversity, such as the “motor bike look” of some models, suggesting a blend of functionality and style.

Mobilitypower.co.uk Pros & Cons

Every service has its strengths and areas where it could improve.

Here’s a breakdown for Mobilitypower.co.uk, based on the information provided on their website.

Advantages of Choosing Mobilitypower.co.uk

Green Power Mobilitypower.co.uk highlights several compelling reasons to consider their products, particularly for those seeking mobility solutions.

• Established Brand & Experience: Founded in 2012, Green Power boasts over a decade of experience in the UK mobility scooter market. This longevity suggests a stable and knowledgeable operation, which can be a significant comfort when investing in essential mobility equipment.
• Diverse Product Range: They offer a variety of electric mobility scooters, from compact, auto-folding models like the “FALCON” to more robust, feature-rich options like the “DASHPOD” and “ZT500.” This diversity allows customers to select a scooter that best fits their specific mobility needs and lifestyle.
• VAT Relief Availability: The website prominently advertises “With Vat Relief” on their products. For eligible individuals with disabilities or long-term illnesses, this can result in substantial savings, making high-quality mobility aids more accessible. This is a crucial financial benefit for many users.
• Comprehensive Customer Support:
  • Direct Contact: They provide a phone number 01134 900379 and WhatsApp for immediate inquiries during business hours.
  • Engineered Delivery: Their “White Glove” service includes engineered delivery, where a trained engineer demonstrates the scooter in the customer’s home. This personalized setup and guidance can be invaluable, especially for users who might be new to mobility scooters.
  • In-House Service: They offer “Skilled technicians at your doorstep for VIP care,” indicating strong after-sales support. This level of service provides peace of mind, knowing that assistance is readily available for maintenance or issues.
• Strong Warranty & Parts Availability:
  • 12-Month VIP Warranty: A standard 12-month warranty provides initial coverage.
  • Extended Warranty Options: The availability of an “Extended Warranty Upgrade” suggests options for longer-term peace of mind.
  • Thousands of Parts in Stock: This is a crucial detail, ensuring fast repairs and minimizing downtime should a component need replacement.
• Positive Customer Testimonials: The website features numerous glowing reviews from “Happy Customers” like David P., Brian P., Susan G., and Karl C., who praise the product quality, ease of use, customer service, and the independence their scooters provide. These anecdotal accounts offer social proof and build confidence in the brand.
• Eco-Friendly and Cost-Effective: Green Power highlights their scooters as “Eco-friendly and cost-effective transport,” appealing to environmentally conscious consumers and those looking for economical long-term mobility solutions compared to other transport methods.
• Efficient Delivery: While advising 5-7 working days for delivery, they state that “83% of our deliveries are completed within 3 working days and 92% within 4 days,” demonstrating a commitment to prompt service.
• Physical Presence for Pick-Up: The option to pick up orders from their warehouse at TS18 2PH provides flexibility for customers who prefer this method or live nearby.

Potential Drawbacks and Considerations

While Mobilitypower.co.uk presents a strong case, potential customers should consider a few aspects.

• Pricing Transparency Beyond VAT Relief: While prices are clearly listed with “With Vat Relief,” the base price without VAT relief is not explicitly shown upfront on product listings, which might require extra calculation for customers who are not eligible for VAT relief.
• Limited Direct Competitor Comparison: The website doesn’t directly compare its products or services to specific competitors, which might leave some customers wanting more objective data for their purchasing decision.
• Return Policy Timeframe: The policy for damaged or faulty items requires contact within “24 Hours from the date of delivery.” While understandable for immediate issues, this is a relatively tight window compared to some general return policies for other types of products.
• Geographic Focus: The services, such as “Engineered delivery” and “In-House Service,” are explicitly for the UK, meaning international customers cannot avail themselves of these benefits.
• Reliance on Anecdotal Reviews: While customer testimonials are positive, these are curated by the company. Potential buyers might seek independent, third-party reviews e.g., on Trustpilot or Google Reviews to get a broader perspective.

Mobilitypower.co.uk Pricing

Understanding the pricing structure of Mobilitypower.co.uk is essential for prospective buyers. Lagster.cloud Reviews

The website clearly displays prices for its range of electric mobility scooters, often highlighting significant savings through “Sale!” discounts and the crucial benefit of “Vat Relief.”

Scooter Pricing Breakdown

The prices listed on Mobilitypower.co.uk reflect a range that caters to different budgets and feature requirements.

All listed prices appear to be “With Vat Relief,” which is a considerable saving for eligible individuals in the UK.

• Entry-Level Models:
  • Electric Mobility Scooter FASTEST: Priced between £1,549 – £1,590. This suggests a more accessible option, possibly with fewer advanced features or a more compact design.
  • Electric Mobility Scooter ZT500: Originally £1,290, now £1,090 on sale. This represents a mid-range, popular model, often praised for its “motor bike look” and performance on varied terrain.
  • Auto Folding Electric Mobility Scooter FALCON: Originally £1,390, now £799 on sale. This is presented as a highly compact and convenient option, ideal for travel and easy storage, and is notably one of their most affordable offerings due to the significant discount.
• Mid-Range to Premium Models:
  • Electric Mobility Scooter GP500: Priced at £1,490. This model offers a good balance of features and performance, likely suitable for regular use.
  • Electric Mobility Scooter UNIQUE500: Priced at £1,690. This suggests a model with distinct features or enhanced capabilities, possibly catering to specific user needs or preferences.
  • Electric Mobility Scooter DASHPOD: Originally £5,490, now £3,990 on sale. This is positioned as a higher-end, premium model, likely offering advanced features, superior comfort, or greater range/power. The substantial original price indicates its premium standing, even with the sale discount.

The Impact of VAT Relief

The “With Vat Relief” annotation is a critical aspect of pricing for eligible UK customers.

• Who is Eligible? Individuals who are chronically ill or disabled can often purchase certain goods and services at a zero rate of VAT. This includes mobility scooters.
• Significant Savings: For instance, on a scooter priced at £1,500, a 20% VAT standard UK rate would add £300, bringing the total to £1,800. With VAT relief, the customer pays only £1,500, saving £300. This makes these essential products more affordable.
• Process: While the website highlights VAT relief, the specific process for claiming it would likely involve filling out a declaration form, which is standard practice for such purchases in the UK. Customers should confirm their eligibility and the exact procedure during the purchase process.

Value Proposition

When evaluating the prices, it’s important to consider the overall value proposition from Mobilitypower.co.uk: Aabcars.co.uk Reviews

• Quality and Durability: Green Power emphasizes “Top Quality,” “innovative, reliable, and durable” products. Investing in a high-quality scooter can lead to lower long-term maintenance costs and greater reliability.
• Included Services: The prices often implicitly include benefits like “Engineered delivery” White Glove service, which offers professional setup and demonstration at home. This added service enhances the value, especially for those who might find assembly or initial setup challenging.
• Warranty and After-Sales Support: A 12-month VIP warranty and readily available parts contribute to the overall value, ensuring ongoing support and potential longevity of the product.
• Customer Satisfaction: The consistent positive testimonials underscore that customers perceive good value for money, appreciating the quality of the scooters and the level of service provided.

How to Handle Returns at Mobilitypower.co.uk

Understanding the return policy is crucial for any online purchase.

Mobilitypower.co.uk Green Power outlines a clear process for returns, particularly for damaged or faulty items.

Policy for Damaged or Faulty Items

The primary focus of their return policy, as stated on the website, is on goods received in a damaged or faulty condition.

• Reporting Window: If an item is received damaged or faulty, customers are required to contact Mobilitypower.co.uk within 24 hours from the date of delivery. This is a very strict and short timeframe, emphasizing the need for immediate inspection upon receipt.
• Eligibility for Replacement/Credit: Contacting them within this 24-hour window makes the customer eligible for either a replacement item or a credit for the purchase amount if a replacement cannot be provided.
• Importance of Immediate Inspection: This policy strongly implies that customers should thoroughly inspect their mobility scooter immediately upon delivery to identify any damage or faults. Documenting any issues with photographs would also be a wise step.

General Return Process

For initiating a return, regardless of the reason though the website primarily addresses damaged/faulty items, the process is straightforward:

• Contact Customer Support: The first step is to contact their customer support team. The website states, “Contact our customer support team using the contact us tab.” This ensures that the return process is officially initiated and guided by their staff.
• Assistance with Return Request: One of their staff members will assist the customer with their return request, providing necessary guidance and information.
• Address Details for Return: Customers will be provided with the specific address details of where to send their return. This suggests that returns are sent to a designated location rather than the initial shipping point or a general warehouse address.

Key Considerations for Returns

• Beyond Damaged/Faulty: The website’s explicit focus on “Damaged or Faulty” items within their return policy suggests that returns for reasons such as change of mind or incompatibility might be handled differently or may not be covered under the same terms. Customers considering a purchase should clarify any non-fault-related return options directly with Mobilitypower.co.uk before buying.
• Packaging: While not explicitly stated for returns, their shipping information mentions that “All equipment is substantially packaged for maximum protection during the shipping process.” Customers should aim to retain original packaging in case a return is necessary, as proper packaging is usually a requirement for safe return transit.
• Cost of Return Shipping: The policy does not specify who bears the cost of return shipping for faulty/damaged items. In typical scenarios for faulty goods, the seller would cover this, but it’s always good to confirm. For non-faulty returns, if permitted, the customer usually covers the cost.
• Communication is Key: Given the tight 24-hour window for damaged goods, prompt and clear communication with Mobilitypower.co.uk’s customer service is paramount.

Mobilitypower.co.uk Alternatives

While Mobilitypower.co.uk Green Power offers a strong lineup of mobility scooters with comprehensive service, it’s always wise for consumers to explore alternatives to ensure they find the best fit for their specific needs, budget, and preferences. Luxurywatchempire.com Reviews

The UK market for mobility aids is robust, with several reputable providers.

Major UK Mobility Retailers

Several large and established mobility aid retailers operate across the UK, offering a wide range of products and services.

• Ableworld: As one of the largest mobility retailers in the UK, Ableworld has numerous stores nationwide and a comprehensive online presence. They offer a vast selection of mobility scooters, rise and recline chairs, stairlifts, and other daily living aids.
  • Pros: Extensive product range, physical showrooms for trying products, often competitive pricing, strong after-sales support.
  • Cons: Can be overwhelming due to the sheer volume of products, service quality might vary slightly between branches.
• Scooterpac: Specializing predominantly in mobility scooters, Scooterpac offers a focused range with an emphasis on quality and reliability. They are known for their customer service and direct-to-consumer model.
  • Pros: Specialized expertise in scooters, personalized service, often good warranties.
  • Cons: Potentially less variety in other mobility aids, may not have physical showrooms in all areas.
• Discount Mobility: As the name suggests, this retailer often focuses on providing mobility solutions at competitive prices. They have an online store and some physical presence.
  • Pros: Budget-friendly options, frequent sales, good for those seeking value.
  • Cons: Product range might be slightly less premium, customer service experience can vary.
• Mobo Mobility: This is another significant player in the UK mobility market, offering a variety of scooters, powerchairs, and living aids. They emphasize customer satisfaction and often provide home demonstrations.
  • Pros: Good range of products, commitment to customer service, knowledgeable staff.
  • Cons: Prices may be mid-to-high end, regional variations in service delivery.

Niche and Online-Only Providers

Beyond the major players, several online-focused or niche providers can offer unique benefits.

• Local Independent Mobility Shops: Many towns and cities have local mobility shops. These often provide highly personalized service, local repair options, and may stock brands not found in larger chains.
  • Pros: Personalized advice, community support, immediate local repairs, ability to test drive.
  • Cons: Limited stock compared to large online retailers, potentially higher prices due to overheads.
• Dedicated Scooter Brands e.g., Kymco Healthcare, Pride Mobility: While Mobilitypower.co.uk sells Green Power branded scooters, many established global brands have their own dealer networks in the UK.
  • Pros: Renowned for specific technologies or designs, global support network, strong reputation for reliability.
  • Cons: Prices can be premium, reliant on third-party dealers for sales and service.

Factors to Consider When Comparing Alternatives

When evaluating Mobilitypower.co.uk against its competitors, consider these critical factors:

• Product Range & Specific Needs: Does the alternative offer the exact type of scooter you need e.g., heavy-duty, portable, road-legal? Do they have a wide enough selection to compare features and prices?
• Pricing & VAT Relief: Compare the base prices and how VAT relief is handled. Some retailers might offer different finance options or package deals.
• Customer Service & Aftercare:
  • Delivery & Setup: Do they offer “white glove” delivery, home demonstrations, or professional installation?
  • Warranty: What is the length and scope of their warranty?
  • Repairs & Parts: What is their policy for repairs, and how easily available are spare parts? Do they offer in-home servicing?
  • Return Policy: How flexible is their return policy, especially for non-faulty items?
• Reputation & Reviews: Look beyond just testimonials on a company’s website. Check independent review sites like Trustpilot, Google Reviews, or local community forums for unbiased feedback.
• Physical Presence: If testing a scooter in person is important, prioritize retailers with showrooms or the ability to arrange a home demonstration.
• Financing Options: Some retailers may offer various financing plans, which could be a factor for budget management. However, be cautious and always ensure any financial arrangements are Riba-free and align with ethical principles.

Green Power Experience and Support

The “Green Power Experience” as highlighted on Mobilitypower.co.uk goes beyond just selling scooters. Dhcottages.co.uk Reviews

It encompasses a commitment to comprehensive customer support and service that aims to revolutionize mobility for its users.

Founded in 2012, Green Power emphasizes a decade of experience in offering innovative, reliable, and durable electric mobility scooters.

Core Elements of the Green Power Experience

The website outlines several pillars that define their customer journey and support:

• Eco-Friendly & Cost-Effective Transport: They position their products as “Eco-friendly and cost-effective transport.” This appeals to customers looking for sustainable personal transportation solutions that also offer long-term savings compared to other forms of travel.
• Tailored Solutions: Their commitment to “unique designs ensures we meet the diverse needs of our valued customers,” implying they aim to have a scooter suitable for various requirements, from portability to robust performance.

Professional Support and Aftercare

This is where the “Green Power Experience” truly shines, demonstrating a robust support system designed to ensure customer satisfaction and long-term product usability.

• Engineered Delivery White Glove Service:
  • UK-Wide Coverage: They offer engineered delivery across the UK within 5-7 business days, though they state 83% of deliveries are completed within 3 days and 92% within 4 days.
  • In-Home Demonstration: The “super recommended ‘White Glove’ service” involves a fully trained engineer providing a demonstration in the customer’s home. This is invaluable, especially for new users, as it covers proper operation, safety, and maintenance.
  • Personalized Adjustment: The engineer also assists with personalized adjustments, ensuring the scooter is set up optimally for the individual user’s comfort and safety.
• In-House Service:
  • Skilled Technicians: Green Power provides “Skilled technicians at your doorstep for VIP care.” This on-site service is a significant advantage, removing the hassle of transporting a scooter for repairs or maintenance.
  • Regular Servicing: Customer testimonials, such as Susan G.’s, mention annual servicing by Green Power guys, indicating a proactive approach to maintenance and product longevity.
• Parts Availability:
  • Thousands in Stock: They boast “Thousands of parts in stock for fast repairs.” This is a critical factor for mobility aid users, as quick access to parts minimizes downtime and ensures the scooter remains operational.
  • Minimizing Disruption: Ready availability of parts means repairs can be completed efficiently, ensuring users aren’t left without their essential mobility aid for extended periods.
• Warranty Options:
  • 12-Month VIP Warranty: All scooters come with a standard 12-month VIP warranty, providing initial coverage against manufacturing defects.
  • Extended Warranty Upgrade: The option to “Upgrade for long-term peace of mind” allows customers to protect their investment beyond the initial year, which is a sensible consideration for a high-value item like a mobility scooter.
• Customer Support Channels:
  • Phone and WhatsApp: Direct contact is available via phone 01134 900379 and WhatsApp during business hours Monday-Friday | 8:00am – 4:00pm.
  • Email: An email address [email protected] is provided for general inquiries.
  • Social Media: Links to Facebook, YouTube, and Instagram suggest additional channels for engagement and support.

Customer Testimonials as a Reflection of Service

The numerous positive customer reviews prominently displayed on the website corroborate the effectiveness of their support system. Customers consistently praise: Accessgaragedoors.com Reviews

• Friendly and Helpful Staff: Many mention the staff’s politeness and helpfulness.
• Knowledgeable Delivery Drivers: The delivery drivers are often cited for their expertise in explaining scooter functions.
• Reliability of Products: Testimonials highlight the durability and performance of the scooters, even in challenging conditions like hilly areas.
• Sense of Independence: Perhaps the most impactful feedback is how the scooters have “changed life” and provided a “feeling of independence.”

Overall, the “Green Power Experience” is designed to instill confidence and provide ongoing support, ensuring that customers not only purchase a quality product but also receive the comprehensive assistance needed to maintain their mobility and independence.

Ensuring Quality and Reliability at Mobilitypower.co.uk

When investing in a mobility scooter, quality and reliability are paramount.

Mobilitypower.co.uk, operating under the Green Power brand, places a strong emphasis on these aspects through their manufacturing standards, material choices, and rigorous testing.

Manufacturing Standards and Material Selection

Green Power asserts that its scooters are “innovative, reliable, and durable.” This commitment to quality starts at the manufacturing level.

• Robust Construction: While specific manufacturing processes aren’t detailed, the robust design of their scooters, as evidenced by models like the ZT500 handling “really hilly area” and a user weighing “nearly 22 stone” comfortably using a Falcon, suggests sturdy frames and components capable of withstanding daily use and varying terrains.
• High-Quality Components: The long-term reliability mentioned in testimonials, such as a JH500 scooter having “no issues at all” for five years, implies the use of high-quality motors, batteries, controllers, and chassis materials. For electric vehicles, the battery quality and management system are critical for both performance and longevity.
• Thick Tires: Wilma G.’s review mentioning “The Tires are thick” points to attention to detail in components that directly impact user comfort and safety, particularly on “Rough Road Conditions.”

Testing and Quality Control

Although the website doesn’t offer a into their specific testing protocols, the overall reputation and customer feedback indicate a robust quality control process. Uk.humaxdigital.com Reviews

• Performance Under Load: The success stories of users navigating hills or those with higher body weights suggest that the scooters undergo testing for power, torque, and structural integrity under various load conditions.
• Battery Performance: For electric scooters, consistent battery performance, including range and charging cycles, is a key indicator of quality. Wilma G.’s mention of “Travel,s, for 2 hours before requiring electricity” suggests good battery capacity and efficiency, likely a result of thorough testing.
• Durability in Diverse Conditions: Karl C.’s experience with his ZT500 since September in a “really hilly area” without fault suggests that the scooters are tested for durability in real-world, challenging environments.
• Pre-Delivery Checks: While not explicitly stated, reputable mobility companies typically perform pre-delivery inspections to ensure every component is functioning correctly before shipment. The “Engineered Delivery” service, where a trained engineer performs a demonstration, also serves as a final quality check at the point of handover.

Warranty and After-Sales Support as Quality Assurance

The warranty and availability of parts are strong indicators of a company’s confidence in its product quality.

• 12-Month VIP Warranty: Offering a 12-month warranty signals that Green Power stands behind its products for a significant period. This warranty covers defects and demonstrates an expectation of durability.
• Extended Warranty: The option for an extended warranty further reassures customers about long-term reliability and provides peace of mind.
• Abundant Parts Inventory: “Thousands of parts in stock for fast repairs” is a powerful testament to quality and reliability. It means that if a component does fail which can happen even with the best products, a replacement is readily available, minimizing downtime. This also implies that the design allows for modular replacement of parts, rather than requiring entire units to be replaced.
• Skilled Technicians: The availability of “Skilled technicians at your doorstep” for service ensures that any issues are addressed by experts, preventing further damage and maintaining the scooter’s optimal performance.

Customer Feedback as a Quality Barometer

The recurring themes in customer testimonials directly reflect the perceived quality and reliability:

• “Outstanding product very happy with my scooter.” – David P.
• “quality and ingenious design.” – Brian P.
• “This scooter is amazing.” – Susan G. referencing ease of use and folding
• “I am really impressed with the speed and power as I live in a really hilly area so I need it.” – Karl C. highlighting performance
• “My first scooter had no issues.” – Gordon M.
• “Great scooter, well priced & has everything I need to get me mobile again.” – Arlene G.
• “Scooter well made very satisfied with it.” – Colin B.
• “Works Really Good. In Rough Road Conditions.” – Wilma G.

These direct user experiences collectively paint a picture of products that consistently meet and often exceed customer expectations in terms of quality, durability, and performance, reinforcing Mobilitypower.co.uk’s commitment to reliability.

Frequently Asked Questions

What is Mobilitypower.co.uk?

Mobilitypower.co.uk is the online retail platform for Green Power, a UK-based brand specializing in the sale of electric mobility scooters and electric bicycles.

Is Mobilitypower.co.uk a legitimate company?

Yes, based on the information provided on their website, Mobilitypower.co.uk Green Power appears to be a legitimate company, founded in 2012, with clear contact details, company registration, and VAT numbers displayed. Repaircare.co.uk Reviews

What kind of products does Mobilitypower.co.uk sell?

Mobilitypower.co.uk primarily sells a range of electric mobility scooters, including auto-folding, compact, and more robust models, as well as electric bicycles.

Does Mobilitypower.co.uk offer VAT relief?

Yes, Mobilitypower.co.uk prominently advertises that their products are available “With Vat Relief” for eligible customers in the UK who are chronically ill or disabled.

What are the operating hours for Mobilitypower.co.uk customer service?

Mobilitypower.co.uk’s customer service operates Monday to Friday, from 8:00 am to 4:00 pm.

How can I contact Mobilitypower.co.uk?

You can contact Mobilitypower.co.uk via phone at 01134 900379, through WhatsApp, or by email at [email protected].

What is “Engineered Delivery” from Mobilitypower.co.uk?

Engineered Delivery, also referred to as “White Glove” service, means a trained engineer delivers the scooter to your home, provides a full demonstration, and assists with personalized adjustments. Cs-trading.de Reviews

How long does delivery take from Mobilitypower.co.uk?

They advise delivery within 5-7 working days, but state that 83% of deliveries are completed within 3 working days and 92% within 4 days from receipt of the product at their warehouse.

What is the warranty period for scooters bought from Mobilitypower.co.uk?

Mobilitypower.co.uk offers a 12-month VIP warranty on their mobility scooters, with options to upgrade to an extended warranty.

What is Mobilitypower.co.uk’s return policy for damaged items?

If an item is received damaged or faulty, you must contact Mobilitypower.co.uk within 24 hours from the date of delivery to be eligible for a replacement or credit.

Can I pick up my order from Mobilitypower.co.uk?

Yes, Mobilitypower.co.uk offers the option to pick up orders directly from their warehouse at TS18 2PH.

Does Green Power offer in-house service for repairs?

Yes, Green Power provides “Skilled technicians at your doorstep for VIP care” to handle servicing and repairs. Tradefit.uk Reviews

Are spare parts readily available for Green Power scooters?

Yes, Mobilitypower.co.uk states they have “Thousands of parts in stock for fast repairs” to ensure quick resolution of any issues.

What kind of customer reviews does Mobilitypower.co.uk have?

The website displays numerous positive customer testimonials, praising the quality of the scooters, helpful staff, efficient delivery, and the independence the products provide.

Are Mobilitypower.co.uk scooters eco-friendly?

Yes, Green Power promotes their electric mobility scooters as “Eco-friendly and cost-effective transport.”

Can I get a brochure from Mobilitypower.co.uk?

Yes, the website provides an option to book a free brochure by submitting your details.

Do they offer any financing options?

The website mentions “Finance” in its navigation, suggesting they may offer financing options. Flipbuilder.com Reviews

Customers should inquire directly for details on these, ensuring any financial arrangements are Riba-free.

What is the history of the Green Power brand?

Green Power was founded in 2012, bringing over a decade of experience to the UK mobility scooter industry.

What is the range of prices for scooters on Mobilitypower.co.uk?

Prices vary depending on the model and features, ranging from approximately £799 on sale for an auto-folding model to £3,990 on sale for premium models, all listed with VAT relief.

Does Mobilitypower.co.uk sell accessories for scooters?

The website has a “Parts Shop” indicating that accessories or replacement parts are available, though specific accessory listings are not detailed on the homepage.

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