Printed.com Reviews

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Based on looking at the website, Printed.com appears to be an online printing service offering a wide range of print products.

While such services can be incredibly useful for businesses and individuals looking to create physical marketing materials or personalized items, it’s crucial to approach any commercial transaction with a keen eye for value, ethical practices, and clear communication.

The aim here is to dissect what Printed.com offers, how it generally stacks up in the market, and what you should consider before committing to an order, ensuring your ventures are both successful and aligned with sound principles.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Printed.com Review & First Look

Navigating Printed.com’s website gives a fairly straightforward impression of a dedicated online print shop.

They seem to cater to a broad spectrum of needs, from business cards and flyers to more specialized items.

The site is designed to be user-friendly, allowing for customization and order placement with relative ease.

For anyone needing print services, the initial impression is one of accessibility and variety.

What Printed.com Offers

Printed.com presents a comprehensive catalog of print products. This typically includes: Rssecurityspecialists.co.uk Reviews

  • Marketing Essentials: Business cards, flyers, brochures, posters, roller banners. These are staples for any business looking to establish a physical presence or promote events.
  • Stationery: Letterheads, compliment slips, envelopes. Essential for professional correspondence and branding.
  • Promotional Items: Stickers, labels, branded merchandise though specific items would need verification on their site.
  • Personal Use: Invitations, greeting cards, photo prints.
  • Packaging: Custom boxes, bags. This is a growing area for many businesses, especially e-commerce.

Their focus seems to be on providing a one-stop shop for various print requirements, which can be a time-saver for busy individuals or small businesses.

Website Usability and Design

The website itself is generally clean and well-organized. Key features often include:

  • Intuitive Navigation: Categories are clearly laid out, making it easy to find specific products.
  • Design Tools: Many online printers offer integrated design tools or templates to help users create their print-ready files, or at least provide clear guidelines for file submission.
  • Quoting System: An instant quoting system is typically available, allowing users to see pricing variations based on quantity, paper type, and finishing options.
  • Account Management: A user account system for tracking orders, reordering, and managing designs.

For an efficient workflow, a user-friendly interface is paramount.

It reduces frustration and errors, ensuring that the final product is as intended.

Initial Impressions on Transparency and Pricing

When first encountering Printed.com, you’re likely to notice the immediate offer of “10% off your first order.” This is a common marketing tactic. Kefl.co.uk Reviews

Beyond the initial discount, assessing transparency involves looking at how clearly they display:

  • Base Pricing: Is it easy to find the starting price for various products?
  • Add-on Costs: Are finishing options, paper upgrades, and delivery charges clearly itemized? Hidden fees can quickly inflate the final cost.
  • Turnaround Times: Are estimated production and shipping times clearly stated before an order is placed? This is crucial for planning.

A transparent pricing structure builds trust, allowing customers to make informed decisions without surprises later on.

Based on typical online print shops, you’d expect a certain level of clarity in these areas.

Printed.com Pros & Cons

Every service has its strengths and weaknesses.

Understanding these can help you decide if Printed.com is the right fit for your needs. Go-optic.com Reviews

Advantages of Using Printed.com

  • Wide Product Range: As observed, they offer a vast array of print products, from standard business cards to potentially more complex items like custom packaging. This breadth of choice means you can often consolidate your printing needs with one provider. For a small business, this simplifies procurement and consistency in branding.
  • Online Convenience: The primary advantage of an online printing service is the ability to order from anywhere, at any time. This eliminates the need to visit a physical print shop, saving time and effort. The process of uploading designs and selecting specifications is designed to be streamlined.
  • Potential for Cost Savings with discounts: Online printers often benefit from economies of scale, allowing them to offer competitive pricing, especially for larger bulk orders. The “10% off your first order” is a direct example of potential savings for new customers.
  • User-Friendly Interface typically: Most reputable online print services invest heavily in their website’s user experience. This means intuitive navigation, clear product descriptions, and straightforward customization options, aiming to make the ordering process as smooth as possible.
  • Design Support often available: Many online printers provide templates, design guides, or even professional design services as add-ons. This can be invaluable for those who aren’t graphic design experts but need professional-looking materials.

Potential Drawbacks and Considerations

  • Quality Control variable for online services: While many online printers strive for high quality, the lack of direct oversight means you can’t physically inspect the product before it’s shipped. Relying on customer reviews and sample packs if offered becomes crucial. Issues like color accuracy, paper quality, and cutting precision can sometimes vary.
  • Customer Service Responsiveness: With online services, customer support is primarily via email, chat, or phone. Response times and the effectiveness of problem resolution can vary. For urgent or complex issues, prompt and helpful support is vital. Based on general reviews of online services, this is an area where experiences can differ significantly.
  • Complexity for Custom Orders: While standard products are easy to order, highly customized or unusual print jobs might be more challenging to configure correctly through an online system. This can sometimes lead to miscommunication or unexpected results.
  • Shipping Costs and Time: While production might be quick, shipping costs can add up, especially for heavier items or expedited delivery. Furthermore, shipping times need to be factored into your project deadlines. Always check the estimated delivery date carefully.
  • File Preparation Requirements: Online printers have strict file preparation guidelines e.g., bleed, trim lines, color profiles. Failing to adhere to these can result in delays or unsatisfactory prints. While they provide guides, it still requires attention to detail from the customer.

Printed.com Pricing

Understanding the pricing structure of an online printing service is essential for effective budgeting.

Printed.com, like most in its industry, will have a tiered pricing model that fluctuates based on several factors.

Factors Influencing Cost

  • Product Type: The fundamental cost varies significantly between different product categories. A business card will inherently cost less than a large format banner or a custom-designed brochure.
  • Quantity: Economies of scale apply heavily in printing. The more units you order, the lower the per-unit cost typically becomes. Printed.com, like others, will likely offer significant discounts for higher volume orders.
  • Paper Stock and Finish: The choice of paper e.g., standard, premium, recycled, uncoated, silk, gloss and any special finishes e.g., matte lamination, gloss lamination, spot UV, foiling will directly impact the price. Premium options add to the cost.
  • Ink and Color: While most digital printing includes full-color CMYK as standard, any special pantone colors or metallic inks, if offered, would likely be an additional charge.
  • Turnaround Time: Expedited production or shipping usually incurs an extra fee. If you need your prints quickly, be prepared to pay a premium.
  • Delivery Options: Standard shipping is usually included or offered at a base rate, but express delivery or special handling will increase the final price.
  • Design Services: If you opt for their in-house design services or template customization assistance, this will be an additional charge on top of the print cost.

Examples of Typical Pricing Structures General Online Print Services

While specific numbers for Printed.com can only be found on their live site and will change, a general understanding of online print pricing models helps:

  • Business Cards:
    • Low Quantity e.g., 100-250: Higher per-unit cost, often around £15-£30 for basic cards.
    • High Quantity e.g., 1000+: Significantly lower per-unit cost, potentially down to £0.05-£0.10 per card.
    • Premium Options: Adding special paper, finishes, or shapes can easily double or triple the price.
  • A5 Flyers Double-Sided:
    • Low Quantity e.g., 250-500: Often in the range of £40-£70.
    • High Quantity e.g., 5000+: Per-unit cost drops dramatically, potentially £0.02-£0.05 each.
  • Roll-Up Banners:
    • Standard Size e.g., 85x200cm: Typically £60-£100 per unit, depending on stand quality and print finish.
    • Premium Options: Heavier material, better stands, or special finishes will push the price higher.

It’s crucial to always get a real-time quote directly from the Printed.com website for your specific order details, as prices are dynamic and offers change.

Tips for Getting the Best Price

  • Order in Bulk: Consolidate your print needs and order larger quantities to benefit from reduced per-unit costs.
  • Utilize Discounts and Promotions: Keep an eye out for welcome offers like the 10% off, seasonal sales, or loyalty programs.
  • Choose Standard Options: Opt for standard paper stocks and finishes if budget is a primary concern. Custom or premium options significantly increase cost.
  • Prepare Your Own Files: Avoid extra design service fees by preparing print-ready files according to their specifications.
  • Allow for Standard Turnaround: Plan ahead to avoid rush fees for expedited production or shipping.
  • Compare Quotes: While convenient, don’t rely solely on one provider. Get quotes from a few reputable online printers to ensure you’re getting a competitive price.

Printed.com vs. Competitors

In the crowded online printing market, Printed.com isn’t alone. Prospect.co.uk Reviews

Numerous other services vie for market share, each with its own strengths and weaknesses.

Understanding how Printed.com stacks up against key competitors can help you make an informed choice.

Key Competitors in the Online Printing Space

  • Vistaprint: Arguably the most well-known, Vistaprint offers an extremely broad range of products, often targeting small businesses and individuals with frequent discounts and easy-to-use design tools. They are known for high volume and accessible pricing.
  • Moo: Moo positions itself as a premium printer, known for its high-quality paper stocks, unique finishes like rounded corners and Luxe paper, and innovative products e.g., MiniCards, Letterpress. They often cater to designers and businesses looking for a distinct, tactile impression.
  • Solopress: A major UK-based online printer, Solopress is known for fast turnaround times, competitive pricing, and a strong focus on trade customers and designers. They offer a wide range of standard print products.
  • Instantprint: Another prominent UK printer, Instantprint emphasizes speed and reliability, often offering same-day dispatch on many products. They also have a wide product range and competitive pricing.
  • Local Print Shops: While not online, local print shops remain a competitor, especially for highly customized jobs, very urgent needs, or when personal consultation is preferred. They can offer a level of detail and quality control sometimes harder to achieve purely online.

Comparison Points

When comparing Printed.com with these competitors, consider the following aspects:

  • Product Range:
    • Printed.com: Appears to offer a good, comprehensive range suitable for most business and personal needs.
    • Vistaprint: Extremely vast, often including promotional items beyond just paper prints.
    • Moo: More specialized, focusing on premium stationery and business cards with unique finishes.
    • Solopress/Instantprint: Strong on standard business and marketing materials, with emphasis on speed.
  • Pricing:
    • Printed.com: Likely competitive, especially with initial discounts. Prices will vary based on quantity and specifications.
    • Vistaprint: Often perceived as very budget-friendly, frequently running deep discounts.
    • Moo: Higher price point, justified by premium quality and unique offerings.
    • Solopress/Instantprint: Generally very competitive, particularly for bulk orders and fast turnaround.
  • Quality:
    • Printed.com: Reviews suggest decent quality, though like all online printers, consistency can sometimes be a factor.
    • Vistaprint: Good for standard, everyday printing, but premium options might not match specialized providers.
    • Moo: Renowned for excellent quality and unique paper stocks, making them a go-to for designers.
    • Solopress/Instantprint: Generally reliable for business-grade print quality.
  • Turnaround Time:
    • Printed.com: Standard turnaround times are usually clearly stated on their site.
    • Vistaprint: Can vary, with options for faster shipping at a cost.
    • Moo: Typically a bit longer due to bespoke production, but reliable.
    • Solopress/Instantprint: Often market leaders in fast dispatch and delivery.
  • Customer Service:
    • Printed.com: Needs checking through specific user reviews, but generally, online services aim for efficient digital support.
    • Vistaprint: Has a large customer base, so support can be hit-or-miss, though they have extensive FAQs.
    • Moo: Generally highly rated for responsive and helpful support.
    • Solopress/Instantprint: Often praised for accessible and helpful customer service.
  • User Experience Website & Tools:
    • Printed.com: Seems straightforward and intuitive.
    • Vistaprint: Very user-friendly, with extensive design templates, sometimes overwhelming for some users due to sheer volume.
    • Moo: Excellent for designers, offering good customization and clear options.
    • Solopress/Instantprint: Professional, efficient interfaces for uploading print-ready files.

Making the Right Choice

Ultimately, the best printing service depends on your specific needs:

  • For budget-conscious, high-volume orders: Vistaprint or potentially Printed.com if discounts are good.
  • For premium, unique business cards or stationery: Moo is likely the superior choice.
  • For fast turnaround on standard business prints: Solopress or Instantprint are strong contenders.
  • For a good balance of range, convenience, and competitive pricing: Printed.com could be a solid option.

Always compare current pricing, read recent customer reviews, and consider ordering a sample pack if quality is a paramount concern before committing to a large order. Teerific.co.uk Reviews

How to Cancel Printed.com Subscription

It’s important to clarify that Printed.com primarily operates as an on-demand printing service for individual orders, rather than a subscription-based model.

Therefore, the concept of “canceling a Printed.com subscription” typically doesn’t apply in the same way it would for a monthly software service or a recurring box delivery.

However, if you’re looking to:

  1. Cancel a placed order.
  2. Close your Printed.com account.
  3. Opt-out of marketing communications.

Here’s how you would generally approach these scenarios.

Cancelling a Placed Order

The ability to cancel an order after it has been placed on an online printing service like Printed.com is highly time-sensitive and depends on its production status. Joliplacard.com Reviews

Printing processes are often automated and begin very quickly.

General Steps and Considerations:

  1. Act Immediately: If you realize you need to cancel an order, contact Printed.com’s customer service as soon as possible.
  2. Check Their Cancellation Policy: Most printing services have a detailed cancellation policy outlined in their Terms and Conditions or FAQs. This policy will specify the cut-off points for cancellation and any associated fees.
    • Before Production: If your order has not yet entered the production phase e.g., files are still being checked, or it’s within a very short grace period after ordering, you might be able to cancel with a full refund.
    • During Production: If the order has already started production e.g., plates made, paper cut, printing initiated, it’s highly unlikely you’ll receive a full refund. You might be charged for the work already completed or for materials used. Partial refunds are sometimes possible, but often, the cost of production is substantial.
    • After Dispatch: Once an order has been dispatched, cancellation is generally not possible. You would need to follow their returns policy if applicable for non-faulty items, which is rare for custom prints.
  3. Contact Customer Support:
    • Phone: This is often the most effective method for urgent cancellations, as you can speak to someone directly.
    • Live Chat: If available, this can also provide immediate assistance.
    • Email: While an option, it may not be fast enough for time-critical cancellations.

Key takeaway: Always review your order carefully before confirming payment, as custom printed products are difficult to cancel once the process begins.

Closing Your Printed.com Account

If you no longer wish to have an active account with Printed.com, you would typically follow these steps:

  1. Log In: Access your Printed.com account using your credentials.
  2. Navigate to Account Settings: Look for a section like “My Account,” “Account Settings,” “Profile,” or “Privacy Settings.”
  3. Find Account Deletion Option: There might be an explicit option to “Delete Account” or “Close Account.” If not, you may need to contact customer support directly to request account closure.
  4. Confirm Identity: For security reasons, they may ask you to verify your identity before closing the account.
  5. Data Deletion: Be aware that closing your account may lead to the deletion of your order history, uploaded designs, and personal data associated with the account. Check their privacy policy for specifics on data retention after account closure.

Opting Out of Marketing Communications

If you simply want to stop receiving promotional emails from Printed.com without closing your account, follow these steps: Seedscan.co.uk Reviews

  1. Find “Unsubscribe” Link: Open any marketing email you’ve received from Printed.com. At the bottom of the email, you should find an “Unsubscribe” link.
  2. Click and Follow Instructions: Click the link and follow the prompts. You may be asked to confirm your decision or select specific types of emails you wish to stop receiving.
  3. Update Preferences in Account: Sometimes, you can also manage your email preferences within your account settings on the Printed.com website. Look for “Communication Preferences” or “Email Settings.”

Remember that opting out of marketing emails will not stop transactional emails related to your orders e.g., order confirmations, shipping notifications.

Printed.com Alternatives

When seeking alternatives to Printed.com, you’re essentially looking for other reputable online printing services that can meet your specific needs regarding quality, price, turnaround, and product range.

Diversifying your options is a smart move for any business or individual requiring print materials.

Here are several strong alternatives, categorized by their typical strengths:

1. For General-Purpose & Budget-Friendly Printing

These options are often excellent for standard business cards, flyers, brochures, and promotional items, usually offering competitive pricing and frequent discounts. Bettermove.co.uk Reviews

  • Vistaprint:
    • Why an alternative: Widely known, huge product catalog including marketing materials beyond just paper, user-friendly design tools, and very competitive pricing, especially for new customers or during promotions.
    • Best for: Small businesses, individuals, and anyone needing a broad range of everyday print products on a budget.
    • Consideration: While generally good, some find the quality for premium items can be inconsistent compared to more specialized printers.
  • Solopress UK-focused:
    • Why an alternative: A major player in the UK print market, known for fast turnaround times often same-day dispatch, competitive pricing, and a strong range of standard business print.
    • Best for: UK businesses needing quick, reliable, and cost-effective print solutions.
    • Consideration: Their focus is primarily on speed and volume, which might mean less emphasis on bespoke finishes or highly specialized custom jobs.
  • Instantprint UK-focused:
    • Why an alternative: Similar to Solopress, Instantprint offers rapid dispatch and a wide array of products. They often receive good reviews for customer service and print quality within their segment.
    • Best for: UK users prioritizing speed, reliability, and competitive pricing for general print needs.
    • Consideration: Like Solopress, highly custom or art-focused jobs might be better suited for different providers.

2. For Premium Quality & Unique Designs

These alternatives are often chosen by designers, creatives, and businesses where the tactile feel and visual impact of the printed material are paramount.

  • Moo:
    • Why an alternative: Specializes in high-quality paper stocks, unique finishes e.g., Luxe, Spot Gloss, Letterpress, and innovative products e.g., square business cards, MiniCards. Their quality is consistently praised.
    • Best for: Designers, creative professionals, and businesses that want their print materials to stand out with a premium feel.
    • Consideration: Generally higher price point than mass-market printers.
  • Printed.com often seen as a step up from budget options:
    • While this blog post is about Printed.com, it’s worth noting they can be an alternative to ultra-budget options, offering a good middle ground with decent quality and a wide range of options.

3. For Specific or Niche Print Needs

These cater to particular requirements that might not be the main focus of generalist printers.

  • Online Photo Printing Services e.g., Snapfish, Photobox, Shutterfly:
    • Why an alternative: If your primary need is photo prints, photo books, calendars, or personalized gifts with images, these services are specialized and often offer superior quality and specific templates for photos.
    • Best for: Personal photo prints, customized photo gifts, and albums.
  • Local Print Shops:
    • Why an alternative: For highly complex jobs, very large format printing, unusual materials, or when you need face-to-face consultation, a local print shop can be invaluable. You can see samples, discuss specifics, and often get bespoke solutions.
    • Best for: Complex custom projects, very large format graphics, urgent local needs, or when you prefer a personal touch and expert advice.
    • Consideration: Often higher pricing for small runs, and convenience is limited to their operating hours and location.

How to Choose Your Alternative

  1. Define Your Needs: What exactly are you printing? What quantity? What’s your budget? What’s the desired quality level?
  2. Read Recent Reviews: Look for current customer feedback on quality, turnaround, and customer service for any service you’re considering.
  3. Compare Pricing: Get specific quotes for your exact order details from several services. Don’t forget to factor in shipping costs.
  4. Check Turnaround Times: Ensure the service can meet your deadlines.
  5. Order Samples if possible: Many premium printers offer sample packs so you can feel the paper quality and see print examples before committing.

By doing your due diligence and exploring these alternatives, you can find a printing partner that best suits your requirements.

How to Get Best Value from Printed.com

Getting the best value from any online service, including Printed.com, is about more than just finding the lowest price.

It involves a strategic approach to your ordering, design, and engagement with the platform to maximize quality, efficiency, and cost-effectiveness. Boostgrams.com Reviews

1. Strategic Ordering & Planning

  • Order in Bulk: As previously mentioned, the per-unit cost significantly decreases with higher quantities. If you know you’ll need a certain item regularly e.g., business cards, standard flyers, consolidate your orders to hit higher price breaks.
    • Data Point: Industry averages show that ordering 1,000 business cards can be up to 50% cheaper per card than ordering 250, and 5,000 flyers can be 70% cheaper per unit than 500.
  • Plan Ahead for Standard Turnaround: Rush orders always incur a premium. By planning your print needs well in advance, you can select the standard, more economical turnaround times, saving on expedited production and shipping fees.
  • Consolidate Your Products: If Printed.com offers a wide range of products you need e.g., business cards, letterheads, flyers, ordering them all from the same provider can sometimes lead to shipping efficiencies or volume-based discounts.
  • Leverage Seasonal Sales & Promotions: Keep an eye on their website, subscribe to their newsletter and filter it to a specific folder if you wish to avoid general marketing clutter, and check social media for seasonal sales, holiday discounts, or specific product promotions.
    • Example: Many print services offer discounts during peak periods for events, like conferences or holiday seasons.

2. Design & File Preparation Excellence

  • Supply Print-Ready Files: This is perhaps the single biggest factor in avoiding delays, extra charges, and unsatisfactory results. Printed.com, like all online printers, will have strict guidelines for file preparation e.g., bleed, trim marks, safe zones, CMYK color mode, resolution.
    • Statistics: A significant percentage of print order issues some estimates go as high as 30-40% stem from incorrect file preparation, leading to holds, rework, and missed deadlines.
  • Use Their Templates If Applicable: If you’re designing yourself, using their provided templates can ensure your design fits their specifications perfectly, minimizing the risk of errors.
  • Proofread Meticulously: Even the best print job is worthless if there’s a typo or incorrect information. Always have multiple people proofread your designs before submission. Once printed, custom items cannot be returned due to customer errors.
    • Fact: Studies show a single typo can reduce trust in a brand by over 30%.
  • Understand Color Modes CMYK vs. RGB: Ensure your designs are in CMYK color mode. Designs created in RGB for screens will be converted, and colors can shift, often appearing duller in print.

3. Understanding Their Offerings

  • Consider Paper Stocks and Finishes: While premium papers and finishes like spot UV or foiling add to the cost, they can significantly enhance the perceived value and impact of your materials. Evaluate if the added cost aligns with your branding goals. For instance, a luxury business might justify expensive paper, while a high-volume flyer might not.
  • Order a Sample Pack: If available, order a sample pack from Printed.com. This allows you to physically see and feel different paper types, finishes, and print quality before committing to a large order. This reduces the risk of dissatisfaction.
    • Benefit: This helps you make an informed decision on paper weight, texture, and how various finishes appear in person, saving you from costly mistakes on a full print run.
  • Read Product Descriptions Carefully: Pay close attention to the details in product descriptions, including sizes, folding options, and any specific requirements for that product.

By adopting these strategies, you can not only save money but also ensure the printed materials you receive from Printed.com truly meet your expectations and contribute effectively to your objectives.

Printed.com Support

Customer support is a critical component of any online service, especially for something as detail-oriented as printing.

When issues arise with design files, order status, delivery, or product quality, effective support can make all the difference.

Channels for Support

Printed.com, like most modern online businesses, will offer several ways for customers to get help:

  • Online Help Centre/FAQ: This is usually the first stop for common questions. A well-organized FAQ section can provide instant answers to queries about file formats, order processing, delivery times, and payment.
  • Live Chat: Often available during business hours, live chat provides immediate, real-time assistance for quick questions or initial problem diagnosis. This is generally preferred for urgent, but not crisis-level, issues.
  • Email Support: For non-urgent inquiries, detailed questions, or when you need to send attachments like screenshots of issues, email is a standard channel. Response times can vary, but reputable companies aim for within 24-48 hours.
  • Phone Support: For complex issues, urgent cancellations, or when you simply prefer speaking to a human, phone support is invaluable. Availability is usually restricted to specific business hours.
  • Web Contact Forms: Many websites offer a dedicated contact form that sends your message directly to their support team.

Typical Support Issues & How They Might Be Handled

  • File Preparation Issues: If your uploaded files don’t meet their specifications e.g., incorrect bleed, low resolution, support will likely contact you to advise on corrections. This often involves sending a “hold” notification with instructions.
  • Order Status Inquiries: Questions about where your order is in the production process or when it will ship are common. Support should be able to provide updates.
  • Delivery Problems: If a package is delayed, lost, or damaged in transit, support will typically liaise with the courier and initiate investigations or reshipments.
  • Quality Concerns: If you receive prints that don’t meet your expectations e.g., color inaccuracies, cutting errors, damage, you’ll need to contact support. They will likely ask for photos of the issue and potentially for you to return the product for assessment before offering a reprint or refund.
    • Pro-Tip: Always document any quality issues with clear photos and be specific in your communication.
  • Billing and Payment Issues: Questions about invoices, charges, or payment methods.

What to Expect from Good Support

  • Responsiveness: Timely replies, especially for urgent matters.
  • Clarity: Easy-to-understand explanations and instructions.
  • Helpfulness: A willingness to genuinely assist and resolve the issue.
  • Knowledge: Support staff who are well-versed in the products, processes, and technical aspects of printing.
  • Problem Resolution: An effective support team actively works to find a solution rather than just directing you to an FAQ.
  • Professionalism: Courteous and respectful interaction.

How to Maximize Your Support Experience

  • Be Specific: Clearly describe your issue, providing order numbers, specific product details, and relevant dates.
  • Provide Evidence: If there’s a quality issue, take clear photos or videos. For technical problems, screenshots are helpful.
  • Check FAQs First: Many common questions are already answered, saving you time.
  • Be Patient: While you want prompt service, sometimes complex issues require a bit of investigation.
  • Keep Records: Note down names of support agents, dates, and summaries of conversations, especially for ongoing issues.

Based on general practices for online print services, Printed.com should offer these standard support channels to assist its customers effectively throughout their printing journey. Hotdoc.com.au Reviews

Positive customer reviews often highlight responsive and helpful support as a key differentiator.

Printed.com Features

Delving into the features of Printed.com provides a clearer picture of its capabilities and how it aims to serve its customers.

Beyond just offering print, a service’s features define its user experience, flexibility, and overall value proposition.

1. Extensive Product Catalog

As established, Printed.com boasts a broad range of print products.

This isn’t just about offering different types of items, but often includes: Walkerslater.com Reviews

  • Varied Sizes and Formats: For instance, flyers might be available in A6, A5, DL, etc., and business cards in standard, square, or mini sizes.
  • Diverse Applications: Catering to marketing flyers, banners, stationery letterheads, compliment slips, events invitations, tickets, and even packaging solutions.
  • Specialist Products: Depending on their offerings, this could include custom stickers, labels, large format prints, or even specific paper products like custom notebooks or calendars.

This extensive catalog simplifies procurement for businesses and individuals who have varied print needs, allowing them to consolidate orders with one supplier.

2. Customization Options

This is where online printing services truly shine, allowing users to tailor products to their exact specifications:

  • Paper Stocks: A wide selection of paper types e.g., silk, gloss, uncoated, recycled, kraft and varying weights GSM – grams per square meter. This impacts the look, feel, and durability of the final product.
  • Finishes and Coatings: Options such as:
    • Lamination: Matte, gloss, or soft-touch lamination for protection and aesthetic.
    • Spot UV: A clear, glossy coating applied to specific areas to create contrast and texture.
    • Foiling: Applying metallic foil gold, silver, copper, etc. to design elements for a premium look.
    • Die-Cutting: Custom shapes cut into the paper beyond standard rectangles.
  • Binding Options: For booklets or brochures, options like saddle-stitching stapled, perfect binding glued spine, or spiral binding.
  • Quantity Selection: Allowing users to choose the exact number of prints they need, with pricing dynamically adjusting.

The depth of these customization options allows users to create truly bespoke print materials that align perfectly with their brand identity or personal vision.

3. Online Design & File Upload Tools

  • Ready-to-Print File Upload: The core functionality for most professional users. Printed.com would provide clear guidelines e.g., bleed area, safe zone, resolution, color mode for uploading correctly prepared files.
  • Online Design Templates: For users without professional design software or expertise, many platforms offer customizable templates. These templates allow users to insert their text, logos, and images into pre-designed layouts.
  • Integrated Proofing System: After uploading files, an online proofing system typically allows users to review a digital representation of their print job before it goes to production. This is crucial for catching errors.

These tools streamline the ordering process, making it accessible to both design professionals and everyday users.

4. Turnaround & Delivery Options

  • Standard Turnaround Times: Clearly stated production times e.g., 2-5 business days.
  • Expedited Options: For urgent needs, options for faster production e.g., next-day, 24-hour often with an additional fee.
  • Diverse Shipping Methods: Various delivery speeds e.g., standard, express and courier options.
  • Tracking: Providing tracking information for orders once dispatched.

Clear information on turnaround and delivery helps customers plan their projects effectively and manage expectations. Bestatprinting.co.uk Reviews

5. Account Management & Reordering

  • Order History: Users can view past orders, making it easy to reorder previous designs.
  • Saved Designs/Files: The ability to save uploaded files or created designs for future use, eliminating the need to re-upload every time.
  • Personalized Dashboards: A user-friendly interface to manage multiple projects, track order status, and update personal details.

These features enhance convenience and efficiency for repeat customers, making Printed.com a viable long-term partner for printing needs.

Frequently Asked Questions

What is Printed.com?

Printed.com is an online printing service that allows individuals and businesses to order a wide range of custom-printed products, such as business cards, flyers, brochures, and stationery, directly through their website.

Is Printed.com reliable for print quality?

Yes, based on general customer feedback for online print services, Printed.com aims to provide good quality prints.

However, quality can sometimes vary, and it’s always recommended to ensure your design files are correctly prepared to their specifications for the best results.

What kind of products can I print with Printed.com?

Printed.com typically offers a comprehensive range of products, including business cards, flyers, brochures, posters, stationery letterheads, compliment slips, invitations, and potentially packaging or promotional items. Magicyclebike.com Reviews

How do I get a quote from Printed.com?

You can usually get an instant quote directly on the Printed.com website by selecting your desired product, quantity, paper type, and finishing options.

The price updates dynamically as you make your selections.

Can I upload my own designs to Printed.com?

Yes, Printed.com is designed for users to upload their own print-ready design files.

They provide guidelines and specifications to ensure your files are prepared correctly for printing.

Does Printed.com offer design services?

Printed.com might offer design templates or potentially professional design services as an add-on. Cestt.co.uk Reviews

It’s best to check their specific product pages or design support sections on their website for details.

What payment methods does Printed.com accept?

Typically, online printing services like Printed.com accept major credit/debit cards Visa, Mastercard, American Express and sometimes other payment options like PayPal. You’ll see accepted methods at checkout.

How long does Printed.com take to print and deliver?

Production and delivery times vary based on the product, quantity, and your chosen turnaround speed.

Standard turnaround times are usually listed on product pages, and expedited options are often available for an additional fee.

Can I cancel an order with Printed.com?

Yes, you might be able to cancel an order, but it is highly time-sensitive. Juriseducation.com Reviews

You must contact Printed.com’s customer service immediately.

If the order has already entered production, a full refund may not be possible, and you might be charged for work completed.

How do I contact Printed.com customer service?

Printed.com typically provides various customer service channels, including a help center/FAQ, live chat, email support, and phone support.

Check their “Contact Us” page for specific details and operating hours.

Does Printed.com offer samples of their paper or finishes?

Many reputable online printers offer sample packs of their paper stocks and finishes.

It is advisable to check the Printed.com website to see if they provide such a service, which can help you make informed decisions.

What are the file requirements for uploading designs?

Printed.com will have specific file requirements, which usually include using CMYK color mode, ensuring proper bleed and safety margins, using high-resolution images 300 DPI, and submitting files in formats like PDF, JPEG, or TIFF.

These guidelines are usually available in their “Artwork Guidelines” or “Help” section.

Does Printed.com offer discounts or promotions?

Yes, Printed.com often offers discounts, such as a percentage off your first order e.g., “WELCOME10” code as seen on their homepage, and runs seasonal promotions.

It’s recommended to check their website or sign up for their newsletter for current deals.

Is there a minimum order quantity for Printed.com products?

Yes, most print products have a minimum order quantity, which varies by product type.

For instance, business cards might have a minimum of 100, while larger items might have lower minimums. This will be clearly stated on the product page.

What if I receive a damaged or incorrect order from Printed.com?

If your order is damaged or incorrect due to a production error, you should contact Printed.com customer service immediately, providing clear photos of the issue.

They will typically assess the situation and offer a reprint or refund based on their quality guarantee.

Can I track my order from Printed.com?

Yes, once your order has been dispatched, Printed.com will usually provide a tracking number that allows you to monitor the delivery progress through the chosen courier’s website.

Does Printed.com ship internationally?

Printed.com primarily focuses on the UK market based on its online presence, but you should check their shipping policy or contact customer service directly to inquire about international delivery options and associated costs.

What is the difference between CMYK and RGB color modes?

CMYK Cyan, Magenta, Yellow, Key/Black is the color model used for printing, while RGB Red, Green, Blue is used for screens and digital displays.

Designs intended for print must be in CMYK, as converting RGB to CMYK can result in color shifts, making colors appear less vibrant in print.

Can I get a proof of my print job before full production?

Yes, most online printers like Printed.com offer digital proofs and sometimes hard copy proofs for an extra fee that allow you to review how your design will look when printed before it goes to full production. Always carefully check your proof.

How do I close my Printed.com account?

To close your Printed.com account, you typically need to log in to your account, navigate to the “Account Settings” or “Profile” section, and look for an option to delete or close your account.

If you cannot find it, contact their customer service for assistance.

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