Based on looking at the website, Urbanbubble.co.uk appears to be a legitimate property management company focused on creating and managing residential communities, specifically in the Build to Rent BTR and residential leasehold sectors across the UK.

Their platform emphasizes community building, resident satisfaction, and efficient property management services, with a strong focus on fostering a sense of belonging among residents.

The site highlights their experience, extensive portfolio, and positive resident testimonials, aiming to showcase their commitment to elevating living experiences through comprehensive property management.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Urbanbubble.co.uk Review & First Look

Urbanbubble.co.uk presents itself as a forward-thinking property management entity, deeply committed to more than just bricks and mortar.

They aim to foster vibrant communities within the residential spaces they manage.

Upon a first look, the website is professionally designed, easy to navigate, and clearly articulates their core services: Build to Rent BTR and residential leasehold management.

Their messaging consistently revolves around the idea that a building is not just a structure but a “foundation for a thriving community,” which is a commendable approach in an industry often criticized for its impersonal nature.

What is Urbanbubble.co.uk?

Urbanbubble.co.uk is the digital storefront for Urbanbubble, a property management company based in the UK. Koinhub.io Reviews

They specialize in managing large-scale residential developments, particularly within the burgeoning Build to Rent sector, and also handle traditional residential leasehold properties.

Their service model goes beyond basic maintenance and rent collection, aiming to cultivate genuine communities where residents feel connected and valued.

Initial Impressions and User Experience

The website provides a clean and modern user interface.

Key information is readily accessible, with clear sections for “What we do,” “About Us,” and “Journal” their blog. The visual elements, including property images and resident testimonials, are compelling and contribute to a positive user experience.

The “Login” options for Leaseholders and Contractors are prominently displayed, suggesting a focus on operational efficiency and accessibility for their key stakeholders. Expateaze.de Reviews

The site’s responsiveness across different devices is also a plus, indicating a well-developed digital presence.

Urbanbubble.co.uk Features

Urbanbubble.co.uk highlights a suite of features designed to support both property owners and residents.

These features underscore their commitment to comprehensive property management and community engagement.

Property Management Services

Urbanbubble offers a robust set of property management services that extend beyond the typical.

They manage the day-to-day operations of residential developments, ensuring smooth functioning. Vedantu.com Reviews

Leasehold Management: This involves handling all aspects of leasehold properties, from service charge collection and budgeting to maintenance and compliance with lease agreements. They aim to ensure transparency and efficiency for leaseholders.
Build to Rent Management: For the BTR sector, their services are tailored to the unique needs of institutional landlords, focusing on tenant retention, amenity management, and creating a strong sense of community to enhance the value proposition for residents. This includes managing communal spaces, resident events, and addressing tenant queries promptly.

Community Building Initiatives

A significant differentiator for Urbanbubble is their emphasis on community.

They understand that a positive living experience often hinges on social connections.

Resident Events & Activities: The website mentions social events and activities organized to foster interaction among residents. This could include anything from fitness challenges in the gym to festive gatherings. For instance, testimonials mention “social events to build a sense of community.”
On-site Teams: They emphasize having dedicated on-site teams who are friendly and remember residents, contributing to a welcoming atmosphere. One testimonial highlights “Staff are very friendly, and always say hello. They also always remember who you are, which really adds to the sense of community.”

Digital Tools and Portals

Urbanbubble leverages technology to streamline communication and access to information.

Leaseholder and Contractor Login Portals: These dedicated portals suggest that leaseholders can access statements, documents, and communicate with the management team, while contractors can manage their assignments and invoices, enhancing operational transparency and efficiency.
Resident Communication: While not explicitly detailed as an app, the focus on timely communication and addressing issues, as mentioned in reviews, implies digital channels are used for resident support.

Urbanbubble.co.uk Pros & Cons

Like any service provider, Urbanbubble.co.uk, based on the website’s presentation, has its strengths and potential areas for consideration.

It’s crucial to look at both sides to get a balanced view. The-aviation-factory.com Reviews

Pros

Urbanbubble’s website paints a picture of a dedicated and experienced property management company with several clear advantages:

Strong Emphasis on Community: This is a major selling point. The website and testimonials consistently highlight their efforts to build genuine communities, which can significantly enhance resident satisfaction. Reviews like “This is the first time I’ve felt part of a genuine community” are powerful.
Experienced and Award-Winning: They claim “16+ Years in business” and “30+ Prestigious Awards,” indicating a seasoned presence and recognition within the industry. This provides a level of assurance regarding their expertise.
Positive Resident Testimonials: The website features numerous 5-star reviews from “Verified Homeviews Review” and direct resident quotes, praising staff friendliness, efficient issue resolution, and community initiatives. For example, “The property management team is absolutely outstanding, the best there is in the world.”
Comprehensive Service Offering: Their dual focus on Build to Rent and Leasehold Management, combined with consultancy services, suggests a broad and integrated approach to property management.
Transparent Communication Implied: The presence of dedicated login portals for leaseholders and contractors, along with mentions of timely communication in reviews, implies a commitment to keeping stakeholders informed.

Cons

While the website presents a very positive image, some aspects might warrant further investigation or could be perceived as areas for improvement, based solely on the information provided on the site:

Limited Transparency on Specific Pricing: The website does not provide specific details on pricing structures for their services. This is common in B2B service industries, but potential clients would need to directly contact them for quotes, which adds a step to the process.
General Nature of Testimonials: While positive, the testimonials are curated and presented on their own website. While “Verified Homeviews Review” is mentioned, independent third-party review platforms would offer a more comprehensive and unbiased perspective.
Lack of Detailed Service Level Agreements SLAs on Site: For potential clients, understanding the exact scope and guarantees of their services would require direct inquiry. The website focuses more on the philosophy than granular operational details.
Geographic Focus: While they state “Homes managed nationwide,” the showcased communities are primarily in large UK cities London, Brighton, Cardiff, York. This isn’t a “con” for everyone, but it’s important for those looking for services in specific, perhaps less urban, areas.

Urbanbubble.co.uk Alternatives

When considering property management services, it’s always wise to explore alternatives to ensure you find the best fit for your specific needs.

The UK property management market is diverse, with various companies offering a range of services.

Traditional Property Management Companies

These firms offer a broad spectrum of services, often catering to various property types and ownership structures. Greenoaksparkandride.co.uk Reviews

FirstPort: One of the largest residential property management companies in the UK, managing a significant portfolio of leasehold properties and residential developments. They offer comprehensive services from financial management to maintenance.
Rendall & Rittner: Specializing in prime residential property management, they focus on high-end developments and offer bespoke services for leaseholders and developers.
Warwick Estates: Known for managing a large number of residential developments, they offer a range of services including estate management, facilities management, and financial reporting.

Build to Rent BTR Specialist Managers

Given Urbanbubble’s strong focus on BTR, other specialists in this rapidly growing sector are worth considering.

Greystar: A global leader in rental housing, Greystar has a significant presence in the UK’s Build to Rent market, offering integrated development, investment, and property management services.
LIV Group: Focused purely on Build to Rent, LIV Group provides end-to-end management services, emphasizing resident experience and operational efficiency for institutional landlords.
Placefirst Management: While also developers, Placefirst manages their own large-scale BTR communities, with a strong focus on community creation and long-term tenancy.

Niche or Boutique Property Managers

For specific or smaller-scale needs, boutique firms might offer a more personalized approach.

Local Letting Agencies: Many regional and local letting agencies offer property management services, especially for individual landlords or smaller blocks. These can sometimes offer more flexible terms.
Self-Management Software: For individuals or small resident management companies, software solutions like Block Management Software or PropTech platforms can facilitate self-management, allowing greater control over costs and decision-making. This alternative requires more active involvement but can be cost-effective for smaller portfolios or very hands-on owners.

When evaluating alternatives, consider factors such as:

Company size and portfolio: Does their scale match your needs?
Specific services offered: Do they align with your requirements e.g., community building, financial reporting, maintenance?
Geographic reach: Do they operate in your desired location?
Fee structure: How do their charges compare, and what’s included?
Reputation and reviews: Look for independent reviews and case studies.

Urbanbubble.co.uk Pricing

Based on the information available on Urbanbubble.co.uk, there is no specific pricing information publicly listed. This is a common practice for business-to-business B2B service providers in the property management sector, as their fees are typically bespoke, depending on various factors.

Factors Influencing Property Management Fees

The cost of property management services like those offered by Urbanbubble can vary significantly based on several key variables: Spso.org.uk Reviews

Type of Property:
- Build to Rent BTR Developments: These typically involve large, multi-unit buildings with extensive communal facilities gyms, lounges, co-working spaces. Management fees for BTR are often higher due to the complexity of managing amenities, resident services, and high turnover rates.
- Residential Leasehold Developments: For leasehold blocks, fees will depend on the size of the block, the number of units, the age of the building, and the extent of communal areas.
Scope of Services:
- Basic Management: This might include service charge collection, financial accounting, and core maintenance.
- Comprehensive Management: This would encompass a wider range of services, such as on-site staff concierge, building managers, extensive community events, dedicated resident support, and proactive maintenance schedules. Urbanbubble’s emphasis on community suggests a more comprehensive service model.
Size of Portfolio:
- Number of Units: Fees can be structured per unit, as a percentage of service charges, or a combination. Larger developments might receive volume discounts.
- Complexity of Portfolio: Managing multiple diverse properties across different locations might incur different pricing than a single large development.
Location: Property management fees can vary by geographic region, influenced by local market rates and operational costs.
Technology and Reporting: Companies that offer advanced digital portals, detailed financial reporting, and integrated communication tools might factor these into their overall service charge.

How to Obtain Pricing Information

For potential clients interested in Urbanbubble’s services, the standard procedure would be to:

Contact them Directly: Utilize the “Get in touch” or “Contact Us” options on their website.
Provide Project Details: Be prepared to provide comprehensive details about the property or development you need managed, including its type, number of units, existing facilities, and specific management requirements.
Request a Bespoke Proposal: Based on your specific needs, Urbanbubble would then provide a tailored proposal outlining their services and associated fees.

Given their focus on creating communities and providing comprehensive services, it’s reasonable to expect their pricing to reflect the added value and dedicated resources they commit to their managed properties.

How to Cancel Urbanbubble.co.uk Subscription

The concept of “canceling a subscription” with Urbanbubble.co.uk doesn’t directly apply in the way one might cancel a streaming service or a software subscription. Urbanbubble is a property management company. therefore, “cancellation” typically refers to the termination of a property management contract between Urbanbubble and a client e.g., a developer, a Freeholder, or a Resident Management Company.

If you are a resident or leaseholder, you do not have a direct “subscription” with Urbanbubble.

Your relationship is generally governed by your lease agreement, tenancy agreement, or the service charge demands from your Freeholder or Resident Management Company RMC for whom Urbanbubble acts as the managing agent. Mrpatch.com Reviews

For Clients Developers, Freeholders, RMCs

If you are a client of Urbanbubble and wish to terminate your property management contract, the process will be governed by the terms and conditions outlined in the management agreement you signed with them.

Review Your Contract: The absolute first step is to carefully review your existing management agreement. This legally binding document will contain clauses detailing:
- Notice Period: The required amount of time e.g., 3, 6, or 12 months you must give before terminating the contract.
- Reasons for Termination: Whether termination is “for cause” due to a breach of contract by Urbanbubble or “without cause” at your discretion.
- Early Termination Fees: Penalties or fees that may apply if you terminate the contract before its agreed-upon term or without proper notice.
- Procedure for Handover: Steps required for transferring management responsibilities to a new agent, including document transfer, financial reconciliation, and resident communication.
Formal Written Notice: Always provide formal written notice of your intention to terminate, adhering strictly to the requirements of your contract. This letter should be sent via a trackable method e.g., recorded delivery to ensure proof of receipt.
Communication and Transition Plan: Once notice is served, initiate discussions with Urbanbubble to agree on a smooth transition plan. This will involve:
- Financial Handover: Ensuring all service charge funds, reserve funds, and financial records are properly reconciled and transferred.
- Documentation Handover: Transferring all property documents, resident contact details, warranties, and maintenance records.
- Resident Communication: Informing residents about the change in management and the details of the new managing agent.
- Service Provider Transitions: Ensuring continuity of essential services e.g., cleaning, security, utilities during the handover period.
Legal Counsel If Necessary: For complex contracts or disputes, it is advisable to seek legal advice from a solicitor specializing in property law.

For Residents/Leaseholders

If you are a resident or leaseholder dissatisfied with Urbanbubble’s services, you cannot directly “cancel” their service. Instead, your options generally include:

Raising Concerns: Communicate your issues directly with Urbanbubble through their established complaint procedures or your leaseholder/resident portal.
Contacting the Freeholder/RMC: If you are a leaseholder, your freeholder or Resident Management Company is ultimately responsible for appointing and managing the property management agent. Raise your concerns with them, providing specific examples and evidence.
Exercising Right to Manage RTM: Leaseholders in England and Wales have the legal right to take over the management of their building from the freeholder through the Right to Manage RTM process. If successful, the RTM company formed by leaseholders can then appoint or dismiss the managing agent. This is a complex legal process and often requires professional advice.
Applying for a First-Tier Tribunal Property Chamber: In cases of unresolved disputes regarding service charges or management issues, leaseholders can apply to the First-Tier Tribunal Property Chamber to challenge the reasonableness of charges or seek appointment of a new manager.

In all cases, clear communication, documentation, and understanding your contractual or legal rights are paramount.

How to Cancel Urbanbubble.co.uk Free Trial

Based on the information available on Urbanbubble.co.uk, there is no indication of a “free trial” service offered to potential clients or residents. Urbanbubble operates as a property management company providing long-term services rather than a subscription-based digital product with a trial period.

Property management services are typically engaged through a formal contract that outlines the terms, duration, and scope of services. Drinkbranders.com Reviews

They don’t usually involve a “try before you buy” model in the same way software or online platforms might.

What to Do If You’ve Encountered a Misleading Offer

If you have come across any information suggesting Urbanbubble.co.uk offers a “free trial” and you are unsure, it is highly recommended to:

Verify Directly with Urbanbubble: Contact Urbanbubble’s official channels via their website’s “Get in touch” page to clarify any such offer. They will be able to confirm their current service offerings.
Be Wary of Unofficial Sources: Only trust information directly from Urbanbubble’s official website urbanbubble.co.uk or official communications. Be cautious of third-party websites or solicitations that may misrepresent their services.

In the context of property management, the equivalent of a “trial” would typically be a consultation period or a detailed proposal process where potential clients can understand the scope of services before committing to a long-term contract. Urbanbubble’s website does offer avenues for direct contact and inquiries, which is the standard procedure for engaging with a service of this nature.

Urbanbubble.co.uk vs. Competitors

When evaluating Urbanbubble.co.uk, it’s insightful to compare their offerings and approach against other key players in the UK property management market.

While direct head-to-head comparisons require detailed client-specific evaluations, we can highlight general differentiators based on their advertised strengths. Bestcustomboxes.co.uk Reviews

Urbanbubble’s Differentiating Factors

Urbanbubble positions itself with a strong emphasis on community building and the resident experience.

Community-Centric Approach: Unlike many traditional property managers who focus primarily on administrative and maintenance tasks, Urbanbubble explicitly prioritizes fostering a sense of belonging and community among residents. Their website is replete with testimonials about friendly staff and organized social events. This can be a significant draw for residents in large-scale developments.
Build to Rent BTR Expertise: They have a dedicated focus and significant portfolio within the BTR sector, indicating tailored services for institutional landlords and their unique needs, such as high amenity provision and resident retention strategies.
On-site Presence: The consistent mention of friendly, visible on-site staff “Mo,” “Aled,” “Troy” in testimonials suggests a hands-on, accessible management style that contributes directly to resident satisfaction. This contrasts with companies that primarily manage remotely.
Award Recognition: Their “30+ Prestigious Awards” highlight industry recognition for their services and approach.

Comparison with Key Competitors

Let’s broadly compare Urbanbubble’s apparent strengths against categories of competitors:

vs. Large, Traditional Property Managers e.g., FirstPort, Rendall & Rittner

Scale: Large traditional managers often handle a much broader and larger portfolio across various property types residential, commercial, mixed-use, potentially offering broader reach or more standardized processes. Urbanbubble, while nationwide, seems more focused on residential communities, particularly BTR.
Community Focus: Urbanbubble’s community-centric approach appears more explicit and ingrained than many large, traditional firms, where community building might be a secondary consideration or left to individual site managers.
Specialization: While large firms may have departments for different property types, Urbanbubble’s deep specialization in BTR gives them a focused advantage in that rapidly growing sector.

vs. Other BTR Specialists e.g., Greystar, LIV Group

Integrated Model: Greystar, for example, often integrates development, investment, and management, offering a comprehensive solution for institutional investors from the ground up. Urbanbubble primarily focuses on the management aspect.
Global vs. UK Focus: Greystar is a global player, bringing international best practices, while Urbanbubble is clearly UK-focused, which can mean a deeper understanding of local regulations and nuances.
Brand Identity: Urbanbubble cultivates a distinct brand identity centered around “creating communities, elevating living,” which might resonate strongly with residents seeking more than just a landlord.

vs. Niche/Boutique Property Managers

Resources & Scale: Urbanbubble, with its “20,000 Homes managed nationwide” and substantial awards, offers greater resources, technological infrastructure, and experience than many smaller, boutique firms.
Personalization: Smaller firms might offer a more highly personalized service for very specific, niche properties, though Urbanbubble aims for a personalized feel through its on-site teams even at scale.

Conclusion on Comparison

Urbanbubble appears to carve out a strong position by combining the operational efficiency and scale of a larger firm with a deeply embedded philosophy of community building and resident experience.

Their focus on the BTR sector allows them to tailor services effectively for that modern residential model.

For property owners and developers looking for a management partner that prioritizes resident satisfaction and vibrant communities, Urbanbubble presents a compelling option, particularly in the Build to Rent space. Grunt.com Reviews

However, direct engagement and a detailed proposal comparison would be essential for any client making a final decision.

Frequently Asked Questions

What services does Urbanbubble.co.uk offer?

Urbanbubble.co.uk primarily offers comprehensive property management services for residential developments, specializing in the Build to Rent BTR sector and traditional residential leasehold management. They also provide consultancy services.

Where does Urbanbubble.co.uk operate?

Urbanbubble.co.uk states they manage “Homes managed nationwide” across the UK.

Their website showcases communities in major UK cities like London, Brighton, Cardiff, and York.

How long has Urbanbubble been in business?

Yes, Urbanbubble has been in business for “16+ Years,” according to their website, indicating significant experience in the property management industry. Montsand.com Reviews

Does Urbanbubble manage individual rental properties?

Based on their website’s focus on “Build to Rent” and “Leasehold management” for residential developments, Urbanbubble primarily manages large-scale multi-unit properties and communities, rather than individual rental units for private landlords.

How can I contact Urbanbubble.co.uk?

You can contact Urbanbubble.co.uk through the “Get in touch” or “Contact Us” sections on their website, which typically include contact forms, phone numbers, and email addresses.

Does Urbanbubble have a resident app or portal?

While the website mentions “Leaseholder Login” and implies digital communication, it doesn’t explicitly detail a dedicated resident app.

However, the presence of online portals suggests digital tools for communication and access to information.

What is the “Build to Rent” sector that Urbanbubble specializes in?

Build to Rent BTR refers to purpose-built residential developments designed specifically for renting, often owned and managed by institutional landlords. Theconservatoryconverters.co.uk Reviews

These developments typically include extensive communal amenities and professional on-site management, which Urbanbubble provides.

Are Urbanbubble’s reviews genuine?

The website features numerous 5-star reviews labeled as “Verified Homeviews Review” and direct resident testimonials, suggesting they are genuine feedback from residents in their managed properties.

Does Urbanbubble organize community events?

Yes, the website and resident testimonials strongly indicate that Urbanbubble organizes social events and activities to foster a sense of community among residents, mentioning things like gym challenges and social gatherings.

How does Urbanbubble handle maintenance requests?

Resident testimonials mention staff being “always responsive and ensures that any issues are addressed,” implying an efficient system for handling maintenance requests, likely through their on-site teams and digital communication channels.

Does Urbanbubble offer financial management for properties?

Yes, as part of comprehensive property management, particularly for leasehold properties, Urbanbubble would handle financial aspects such as service charge collection, budgeting, and financial reporting. Imploy.co Reviews

Is Urbanbubble a large property management company?

Yes, with “20,000 Homes managed nationwide” and “16+ Years in business,” Urbanbubble is a significant and established player in the UK property management sector.

What awards has Urbanbubble received?

Urbanbubble proudly states they have won “30+ Prestigious Awards,” indicating industry recognition for their services and practices.

Specific award details would likely be found in their “Journal” or “About Us” sections.

How can I provide feedback to Urbanbubble?

If you are a resident or client, Urbanbubble likely has established channels for feedback, complaints, and compliments, which can typically be found through their resident portals or by contacting their on-site teams or head office.

Does Urbanbubble provide 24/7 support?

One testimonial mentions “24/7 support that is useful when travelling in early in the morning,” suggesting that some form of round-the-clock support is available for residents in certain developments. Routes.ca Reviews

What is the “Journal” section on Urbanbubble’s website?

The “Journal” section appears to be Urbanbubble’s blog, featuring articles and insights related to property management, community news, social value initiatives, and company updates.

Can I invest in properties managed by Urbanbubble?

Urbanbubble is a property management company, not an investment firm. They manage properties for owners/developers.

If you are an investor, you would typically acquire property through other channels and then potentially engage Urbanbubble for management services.

Does Urbanbubble manage commercial properties?

Based on the website’s content, Urbanbubble’s primary focus is on “residential leasehold developments” and “Build to Rent” communities, indicating a specialization in residential rather than commercial properties.

What is Urbanbubble’s philosophy on property management?

Urbanbubble’s core philosophy, as stated on their website, is that “a building is more than just walls and doors, it’s the foundation for a thriving community.” They aim to create spaces where residents “truly feel at home” and “belong.” Tbco.com Reviews

How do I get a quote for property management services from Urbanbubble?

To get a quote for property management services, you would need to directly contact Urbanbubble through their website’s “Get in touch” section and provide details about your property or development for a bespoke proposal.

Urbanbubble.co.uk Reviews