Strideon.co.uk Reviews

Based on checking the website, Strideon.co.uk appears to be a specialized online retailer and rental service focusing on knee walkers and mobility products, primarily serving the UK market.

The site highlights their “StrideOn Knee Walker” and “Orthomate” models, positioning them as alternatives to traditional crutches for individuals recovering from non-weight bearing lower limb injuries.

They emphasize features like stability, maneuverability, and the ability to maintain independence and dignity during recovery.

It’s clear from their homepage that Strideon.co.uk aims to provide a practical solution for mobility challenges.

They offer both rental and purchase options, with claims of next-day delivery and secure payment processing.

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The site also features numerous customer testimonials, suggesting a focus on user experience and satisfaction.

While the core offering is a medical mobility aid, which is permissible and even beneficial, it’s always wise to approach any online service with a discerning eye.

Our focus here will be to unpack what Strideon.co.uk offers, how it stacks up, and what you need to know to make an informed decision about these mobility solutions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Strideon.co.uk Review & First Look

A first look at Strideon.co.uk reveals a professionally designed, user-friendly website.

The homepage clearly presents their main products—the StrideOn Knee Walker and the Orthomate—alongside their core value proposition: providing alternatives to crutches for individuals with lower limb injuries.

The site’s navigation is straightforward, allowing visitors to easily find information on product details, rental/purchase options, accessories, and customer support.

Initial Impressions on Usability and Design

The website design is clean and intuitive.

Large, clear images of the knee walkers are prominently displayed, giving a good visual sense of the products. Minisenses.co.uk Reviews

The “Hire now” and “Buy now” buttons are immediately visible, directing users to their preferred option.

The language used is empathetic and directly addresses the pain points of individuals recovering from injuries, such as the struggle with crutches and the desire for independence.

This thoughtful approach suggests a company that understands its target audience.

• Ease of Navigation: Simple menu structure with clear categories like “Knee Walkers,” “Accessories,” “Compare Models,” and “News & Offers.”
• Visual Appeal: Professional imagery and consistent branding.
• Information Accessibility: Key information like contact details, rental/purchase options, and customer testimonials are easily found.

Product Range Overview

Strideon.co.uk primarily offers two distinct knee walker models, each designed for specific needs, along with a range of supporting accessories.

• The StrideOn Knee Walker: Described as the “alternative to crutches,” this model emphasizes independence and dignity during recovery. It boasts a five-wheel configuration for stability and a unique turning capability, making it highly maneuverable, especially in tight indoor spaces like kitchens and bathrooms.
• The Orthomate: Designed by StrideOn, the Orthomate is highlighted for outdoor use, featuring pneumatic tires for a smoother and more stable ride over uneven terrain. It’s dubbed the “British bulldog of knee scooters,” implying robustness and suitability for active individuals who wish to stay fit during recovery.
• Accessories: The site also offers accessories such as premium and memory foam knee pads for enhanced comfort, and waterproof cast protectors for showering and bathing, demonstrating an understanding of the holistic needs of their customers.

Strideon.co.uk Features

Strideon.co.uk focuses on providing a comprehensive solution for temporary mobility challenges, emphasizing comfort, stability, and ease of use. Nowpet.co.uk Reviews

Their features are designed to directly address common issues faced by individuals using crutches.

Key Features of StrideOn Knee Walkers

The knee walkers offered by Strideon.co.uk come with several features aimed at improving the user experience and facilitating recovery.

• Enhanced Stability: The StrideOn knee walker features a five-wheel configuration, which the website claims provides a “most stable and safe platform.” This is a significant advantage over crutches, which often require considerable balance and upper body strength.
• Superior Maneuverability: With its “unique turning capability,” the StrideOn is marketed as the “most manoeuvrable knee walker in the market.” This is particularly beneficial for navigating confined indoor spaces, allowing users greater freedom within their homes.
• Full Limb Support: Both models provide “100% support” for the injured limb, ensuring it remains non-weight bearing without constant conscious effort, unlike crutches where users must actively keep their limb off the ground.
• Adjustable Comfort: Options like Premium & Memory Foam knee pads are available, adding an extra layer of comfort and support, which is crucial for extended use during recovery. The memory foam pad specifically molds to the user’s shape.
• Portability and Storage: The knee walkers are designed with “lightweight frames” that are “easy to carry, simple to fold and store.” This makes them convenient for travel and storage when not in use.

Benefits Over Traditional Crutches

The website consistently positions its knee walkers as superior alternatives to crutches, highlighting several key benefits.

• Independence and Dignity: One of the most emphasized benefits is the ability of the knee walker to provide “independence and dignity” during recovery. Users are less reliant on others and can perform daily tasks more easily.
• Reduced Strain: Unlike crutches, which can cause significant strain on the hands, wrists, and armpits, knee walkers shift the weight to the knee, reducing upper body fatigue. This is a common complaint among long-term crutch users.
• Improved Mobility and Activity: The Orthomate, with its pneumatic tires, specifically enables users to remain “fit and active” outdoors, allowing for smooth navigation over uneven terrain. This means recovery doesn’t necessarily mean being confined indoors.
• Safety: The stable platform of the knee walker reduces the risk of falls often associated with crutches, particularly on slippery surfaces or when navigating stairs though they do not recommend stairs.
• Ability to Carry Items: A significant practical advantage is the ability to carry items, such as a cup of tea or shopping, which is nearly impossible with crutches. The site mentions a drinks holder accessory, directly addressing this common need.

Strideon.co.uk Pros & Cons

When considering a mobility aid like a knee walker from Strideon.co.uk, it’s crucial to weigh the advantages and disadvantages.

While the website presents a compelling case for their products, a balanced perspective is essential. Muzatarailing.com Reviews

Advantages of StrideOn Knee Walkers

The benefits highlighted on Strideon.co.uk are substantial for individuals facing lower limb injuries.

• Enhanced Freedom and Independence: Numerous testimonials underscore how the StrideOn allowed users to regain a sense of normalcy and independence, enabling them to move around the house, perform daily tasks, and even go outdoors, which is a major hurdle with crutches. For example, Martha from Gloucestershire states, “The StrideOn enabled me to get my life back as a person and a parent.”
• Superior Comfort and Reduced Strain: The knee walkers alleviate the strain and discomfort associated with prolonged crutch use, particularly on the hands, wrists, and armpits. The availability of premium and memory foam knee pads further enhances comfort, making long-term use more bearable.
• Increased Safety and Stability: The five-wheel design and sturdy build provide a more stable platform than crutches, significantly reducing the risk of falls, a common concern for individuals with compromised mobility.
• Maneuverability in Tight Spaces: The unique turning capability of the StrideOn model makes it highly effective for navigating small indoor areas, such as bathrooms and kitchens, which can be challenging with crutches.
• Outdoor Mobility Orthomate: The Orthomate, with its pneumatic tires, specifically caters to outdoor use, offering a smooth ride over varied terrains, which is invaluable for individuals who wish to maintain an active lifestyle during recovery.
• Customer Service and Support: Several testimonials praise the company’s service, including prompt delivery, clear instructions, easy rental extensions, and polite customer contact, indicating a strong focus on customer satisfaction. Felicity from London noted, “Good service, very easy to extend the time of rental, great and safe mobility aid… and very easy at the end of rental time to return it.”
• Rental Option: The availability of both rental and purchase options provides flexibility for users, especially for temporary injuries where buying a device outright might not be cost-effective.

Potential Considerations and Limitations

While the knee walkers offer significant advantages, there are some considerations that potential users should be aware of.

• Stair Navigation: Knee walkers, by their nature, cannot be used to navigate stairs. This means users in multi-story homes will still need an alternative strategy for moving between floors, potentially requiring crutches or other aids for stair access.
• Cost: While offering a rental option, the cost of purchasing a knee walker can be significant, ranging from a few hundred to over a thousand pounds, depending on the model and accessories. For short-term injuries, rental is generally more economical, but long-term rentals can add up.
• Learning Curve: Although generally easier than crutches, there might be a slight learning curve to effectively maneuver a knee walker, especially for individuals not accustomed to such devices. Stephanie Worledge mentioned, “took a few days to get used to, once I did the difference it made was unbelievable.”
• Bulk and Weight: While described as lightweight and foldable, knee walkers are still larger and heavier than crutches, which might make them less convenient for very frequent transport in small cars or tight public spaces.
• Accessibility in Specific Environments: While great for smooth surfaces, rough terrain, very narrow doorways, or crowded areas might still pose challenges, even for the Orthomate. Users might need to plan their routes carefully.
• Not a Replacement for All Crutch Uses: For very specific, short-distance needs, or situations requiring minimal space, crutches might still be preferred by some. The knee walker is best for sustained mobility where weight-bearing is to be avoided.

Strideon.co.uk Pricing

Understanding the pricing structure for Strideon.co.uk’s knee walkers is crucial for potential users, as they offer both rental and purchase options, along with accessories.

While specific real-time pricing isn’t publicly displayed in a consolidated table on the main landing page, the information suggests a flexible approach.

Rental Options and Costs

The primary model for many users, especially for temporary injuries, is the rental service. Motionvfx.com Reviews

This allows individuals to use a knee walker for the duration of their recovery without the commitment of a full purchase.

• Weekly Rental Rates: Typically, knee walker rentals are charged on a weekly basis. While exact figures are not available on the main page, market rates for similar devices in the UK can range from £20 to £40 per week, sometimes with an initial minimum rental period e.g., 2 or 4 weeks.
• Delivery and Collection Fees: The website mentions “next day delivery,” which often implies a separate delivery charge. Similarly, there might be a collection fee at the end of the rental period. It’s essential to check these hidden costs.
• Deposit Requirements: Some rental services require a refundable deposit to cover potential damages or extended rental periods. This is a common practice in the mobility aid rental industry.
• Extension Flexibility: The website notes “very easy to extend the time of rental,” indicating a user-friendly process for continuing use if recovery takes longer than expected. This flexibility is a significant benefit.

Purchase Options and Costs

For those with longer-term needs or who prefer to own the device outright, Strideon.co.uk also offers direct purchase.

• Outright Purchase Price: The cost of purchasing a new knee walker can vary significantly based on the model StrideOn vs. Orthomate and any included accessories. Based on market comparisons, these can range from £250 to £600+ for the base models.
• Accessories: Add-ons like premium or memory foam knee pads and cast protectors are sold separately. These typically range from £20 to £80+ depending on the item.
• Long-Term Value: For recovery periods exceeding 8-12 weeks, purchasing might become more cost-effective than continuous rental. Users should perform a cost-benefit analysis based on their estimated recovery time.
• Free Shipping: The website advertises “Free Shipping,” which is a considerable advantage for purchases, as mobility aids can be bulky to ship.

Value for Money

Considering the impact on a user’s independence and mobility during recovery, the investment in a knee walker, whether through rental or purchase, can offer significant value.

• Cost vs. Convenience: While there is a cost involved, the convenience, comfort, and enhanced safety provided by a knee walker often outweigh the financial outlay, especially when compared to the physical toll and limitations of crutches.
• Insurance Coverage: It’s worth noting that in some cases, private health insurance or personal injury claims might cover or contribute to the cost of medical mobility aids. Users should inquire with their respective providers.
• Resale Value: If purchasing, the resale value of a well-maintained knee walker can help offset the initial cost once recovery is complete.

Strideon.co.uk Alternatives

While Strideon.co.uk offers compelling knee walker solutions, it’s always prudent to be aware of alternatives.

These alternatives can broadly be categorized into other types of mobility aids and different suppliers of knee walkers. Omnibell.co.uk Reviews

Other Mobility Aid Options

Depending on the nature of the injury, recovery phase, and individual needs, other mobility aids might be more suitable or serve as complementary solutions.

• Crutches Forearm/Underarm:
  • Pros: Highly portable, relatively inexpensive, good for short distances or navigating stairs with caution.
  • Cons: Can cause significant strain on wrists, hands, and armpits. limit ability to carry items. often lead to fatigue and balance issues. can be less stable on uneven surfaces.
  • Best for: Short-term, acute injuries where minimal weight-bearing is required. individuals with good upper body strength and balance.
• Walkers Standard/Wheeled:
  • Pros: Provide broad base of support, good for stability, can be useful for balance issues not related to non-weight bearing. Some wheeled walkers have seats and baskets.
  • Cons: Require upper body strength to lift standard walkers. can be bulky. not ideal for completely non-weight bearing situations on one leg.
  • Best for: General balance issues, elderly individuals, post-surgery recovery where some weight-bearing is allowed.
• Wheelchairs Manual/Electric:
  • Pros: Provide full non-weight bearing support, ideal for long distances, severe injuries, or individuals with limited upper body strength. allow for complete rest of the injured limb.
  • Cons: Can be bulky and difficult to transport. require ramps for stairs/curbs. often need assistance for propulsion or navigation. can be expensive.
  • Best for: Severe injuries, very long recovery periods, individuals unable to use other aids, or those needing complete non-weight bearing for extended periods.
• Knee Scooters from other brands:
  • Pros: Similar benefits to StrideOn models – enhanced mobility, comfort, and independence over crutches.
  • Cons: Quality, stability, maneuverability, and customer service can vary significantly between brands.
  • Key Consideration: Look for reputable brands, read reviews, and compare features like wheel type, adjustability, braking systems, and folding mechanisms.

Competitors and Other Suppliers

The knee walker market in the UK has several players.

While Strideon.co.uk positions itself as the “UK’s Number 1 supplier,” it’s wise to explore other reputable companies that offer similar products for both rental and purchase.

• Knee Rover UK: A well-known brand globally, Knee Rover offers a wide range of knee walkers, including models for indoor and outdoor use, often with advanced features. They have a strong presence and positive reviews.
• Mobility HQ: This UK-based supplier offers various mobility aids, including several models of knee scooters for sale and sometimes rental.
• Local Mobility Shops and Medical Supply Stores: Many local medical supply stores or mobility shops offer knee walker rentals and sales.
  • Pros: Opportunity to try the device in person, immediate availability, personalized advice from staff.
  • Cons: Limited selection compared to online retailers, potentially higher rental/purchase prices, may not offer next-day delivery.
• Online Marketplaces e.g., Amazon, eBay:
  • Pros: Wide variety of brands and models, often competitive pricing, user reviews for comparison.
  • Cons: Quality assurance can be inconsistent, customer service issues, limited support for rentals or returns.
• Charities and Community Programs: Some health charities or community support organizations may offer loan programs for mobility aids.
  • Pros: Often free or low-cost.
  • Cons: Limited availability, specific eligibility criteria, older equipment.

When choosing an alternative, prioritize safety, comfort, and the specific needs of your recovery.

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Always ensure the device is appropriately sized and adjusted for your body.

How to Cancel Strideon.co.uk Subscription Rental

For customers who have rented a knee walker from Strideon.co.uk, managing the end of the rental period is crucial.

The company appears to have a clear process for returns and cancellations, as indicated by customer testimonials.

While “subscription” might not be the exact term, this section addresses how to manage your rental agreement.

Understanding the Rental Return Process

Based on customer feedback, Strideon.co.uk aims to make the return process as straightforward as the initial rental. Welchmillcarpets.co.uk Reviews

Felicity from London noted, “very easy at the end of rental time to return it.”

• End of Rental Period Notification: Strideon.co.uk proactively contacts customers as their rental period nears its end. Ade from West Midlands highlighted, “keeping in regular contact, letting us know when our rental period was due to expire.” This is excellent customer service, preventing unexpected charges or delays.
• Clear Instructions for Packing: Customers are provided with clear instructions on how to pack the knee walker for return. “It packed away with great ease following your clear instructions,” stated Felicity. This ensures the device is safely prepared for collection.
• Collection Arrangement: Strideon.co.uk typically arranges for the collection of the knee walker. This usually involves a courier service. Customers will likely be given a specific date or window for collection.
• No “Cancellation” Per Se for Rentals: Unlike a subscription service that you actively cancel, with a rental, you simply inform them you are ready for the device to be collected at the end of your agreed rental term or when your recovery is complete. You are not “cancelling” a recurring charge but rather ending the service provision.

Steps to End Your Rental Agreement

While specific steps might vary slightly, the general process would involve:

1. Monitor Your Recovery: Once your doctor or physiotherapist advises that you no longer need the knee walker, or if your rental period is naturally ending, prepare to initiate the return.
2. Contact Strideon.co.uk: The most direct way to inform them of your readiness to return the knee walker is to contact their customer services team.
   • Phone: Call them on 01823 216202. This is often the quickest method for immediate queries or to arrange collection.
   • Email: Send an email to [email protected]. This provides a written record of your communication.
3. Confirm Return Date/Collection: Discuss and confirm the collection date and any specific instructions they might have for packaging the device. They will likely send you return labels or arrange for the courier to bring them.
4. Prepare the Device: Follow their instructions precisely for disassembling and packing the knee walker. Ensure it’s clean and in good condition to avoid any potential charges for damages beyond normal wear and tear.
5. Be Available for Collection: Ensure someone is present at the agreed location during the collection window.

Important Considerations for Rental End

• Early Return: If you recover earlier than expected and wish to return the knee walker before your initial rental period expires, check their terms and conditions. While they are flexible with extensions, early returns might not always result in a refund for unused rental days, depending on their policy.
• Damage or Loss: Review your rental agreement for clauses regarding damage, loss, or excessive wear and tear. Understand your responsibilities to avoid additional charges.
• Extending Your Rental: If your recovery takes longer, proactively contact Strideon.co.uk to extend your rental. This is generally a straightforward process and avoids any service interruptions.

By following these steps and communicating effectively with Strideon.co.uk, you can ensure a smooth and hassle-free return of your rented knee walker.

How to Cancel Strideon.co.uk Free Trial

Based on the information available on the Strideon.co.uk website, there is no mention of a “free trial” for their knee walkers or mobility products.

Their business model appears to be centered around direct rental or purchase, rather than trial periods that convert into subscriptions. Saunainter.com Reviews

Clarification on “Free Trial” Absence

• No Indication of Trial Offers: The website prominently features “Hire now” and “Buy now” options. There are no calls to action or sections that suggest a free trial, a “try before you buy” scheme, or any introductory period that doesn’t involve an immediate payment.
• Rental as the “Trial” Alternative: For customers who are unsure about committing to a full purchase or only need the device for a limited time, the rental option effectively serves as a flexible alternative to a free trial. Users can rent for a shorter period, assess the product’s suitability, and then decide whether to extend the rental or consider a purchase. This approach is common for higher-value medical equipment.
• Focus on Immediate Need: The nature of their products mobility aids for injuries implies an immediate and often urgent need. A free trial model might not align with this urgency, as users require the device promptly for recovery.

What to Do If You’ve Purchased or Rented

If you were expecting a free trial and instead completed a purchase or rental, you should:

1. Review Your Order Confirmation: Carefully check the terms and conditions of your order confirmation email or invoice. This document will detail what you agreed to, whether it was a rental period or an outright purchase.
2. Contact Strideon.co.uk Customer Service: If there’s any confusion or if you believe you signed up for something other than what you intended, immediately contact their customer service team.
   • Phone: 01823 216202
   • Email: [email protected]
   • Clearly explain your situation and inquire about their return or cancellation policy for purchases/rentals.
3. Understand Return Policies: For purchases, companies usually have a return window e.g., 14 or 30 days during which you can return an unused item for a refund, subject to their terms. For rentals, as discussed in the “How to Cancel Strideon.co.uk Subscription Rental” section, you would arrange for collection at the end of your agreed period.

In summary, if you are looking for a “free trial” for Strideon.co.uk’s products, it’s important to understand that they do not offer one.

Their rental service is the closest equivalent, allowing users to experience the product without a long-term commitment.

Always read the terms carefully before completing any transaction.

Strideon.co.uk vs. Other Mobility Solutions

Comparing Strideon.co.uk’s offerings to other mobility solutions is essential for making an informed decision about the best aid for your specific recovery needs. Culturekitsnz.com Reviews

While the core product is a knee walker, its efficacy is best understood in contrast to common alternatives.

Strideon.co.uk Knee Walkers vs. Traditional Crutches

This is the primary comparison Strideon.co.uk emphasizes, and for good reason.

• Strideon.co.uk Knee Walkers:
  • Pros:
    • Comfort: Eliminates underarm and hand strain, providing a more comfortable experience for prolonged use. Memory foam knee pads further enhance this.
    • Independence: Allows users to move freely, often enabling them to perform daily tasks like carrying items e.g., a cup of tea, as one customer noted, which is nearly impossible with crutches.
    • Stability: Multiple wheels and a stable base significantly reduce the risk of falls, especially for those with balance issues or when navigating various surfaces.
    • Maneuverability: Designed for easy turning, making it suitable for indoor environments and tight spaces. The Orthomate specifically handles outdoor terrain.
    • Energy Efficiency: Requires less upper body energy than crutches, reducing overall fatigue during recovery.
  • Cons:
    • Stairs: Cannot be used on stairs, requiring an alternative method for multi-level homes.
    • Bulkier: Larger and heavier than crutches, potentially less convenient for public transport or very small spaces.
    • Cost: Rental or purchase involves a financial outlay, whereas crutches are often provided by healthcare services at minimal or no cost.
• Traditional Crutches:
  * Compact: Easy to store and transport in most vehicles.
  * Stair Capable: Can be used on stairs with proper technique and caution.
  * Cost-Effective: Often provided by hospitals or clinics.
  * Discomfort & Pain: Known to cause chafing, nerve damage, and severe wrist/hand pain with extended use.
  * Fatigue: Highly energy-intensive, leading to significant upper body and overall fatigue.
  * Limited Mobility: Impedes the ability to carry items, severely restricting daily activities.
  * Fall Risk: Higher risk of falls, especially on slippery surfaces or uneven ground.
  * Reduced Dignity: Can make users feel more dependent and less capable.

Strideon.co.uk Knee Walkers vs. Other Mobility Scooters/Wheelchairs

While both serve to provide mobility, they cater to different levels of support and duration of use.

*   Target User: Individuals with lower limb non-weight-bearing injuries e.g., ankle sprains, foot fractures, Achilles tears who still have good upper body strength and core stability, and who desire an active recovery.
*   Level of Support: Supports one non-weight-bearing leg, allowing the user to propel themselves using the uninjured leg.
*   Best for: Maintaining independence, short to medium distances, and an active lifestyle during temporary injuries.

• Full Mobility Scooters Electric / Wheelchairs:
  • Target User: Individuals with severe mobility impairments, general weakness, long-term conditions, or those unable to bear any weight on either leg or propel themselves.
  • Level of Support: Provides full body support, often with electric propulsion for scooters or manual propulsion for wheelchairs.
  • Best for: Long distances, extensive recovery periods, individuals with multiple limb injuries, or those with very limited physical capacity.
  • Key Differences: Knee walkers allow for more active engagement and verticality, whereas scooters/wheelchairs are more for passive transport and often involve sitting.

Strideon.co.uk Knee Walkers vs. Other Knee Walker Brands

The market has several knee walker manufacturers.

• Strideon.co.uk’s Differentiators:
  • Specialization: Strideon.co.uk focuses heavily on knee walkers, suggesting expertise and refined products like the StrideOn and Orthomate.
  • UK Focus: Strong emphasis on serving the UK market with next-day delivery and local customer service.
  • Customer Testimonials: The website prominently features positive reviews from UK customers, building trust.
  • Unique Features: Emphasis on “unique turning capability” and the “British bulldog” Orthomate for outdoor use sets them apart.
• General Competitor Comparison:
  • Variety: Some larger brands may offer a wider range of models e.g., bariatric versions, different wheel sizes.
  • Price: Prices can vary, with some competitors offering lower-cost options, though quality and features may differ.
  • Availability: Global brands might have wider distribution networks.
  • Features: Look for adjustable handles and knee pads, effective braking systems, sturdy construction, and ease of folding.

Ultimately, the choice depends on the specific injury, duration of recovery, personal mobility needs, budget, and desired level of independence. Weadown.com Reviews

Strideon.co.uk presents a strong case for its specialized knee walkers as a superior alternative to crutches for appropriate candidates.

Frequently Asked Questions

What is Strideon.co.uk?

Strideon.co.uk is a UK-based online retailer and rental service specializing in knee walkers and mobility products designed as alternatives to traditional crutches for individuals recovering from lower limb injuries.

What products does Strideon.co.uk offer?

Strideon.co.uk primarily offers two models of knee walkers: the original StrideOn Knee Walker ideal for indoor maneuverability and the Orthomate designed for outdoor use with pneumatic tires. They also sell accessories like premium knee pads and waterproof cast protectors.

Is Strideon.co.uk a reliable company?

Based on the numerous positive customer testimonials featured on their website and their clear focus on customer service e.g., prompt delivery, easy rental extensions, clear communication, Strideon.co.uk appears to be a reliable and reputable company.

Can I rent a knee walker from Strideon.co.uk?

Yes, Strideon.co.uk offers both rental and purchase options for their knee walkers, providing flexibility for individuals with temporary injuries. Eunetwork.co.uk Reviews

How long can I rent a knee walker from Strideon.co.uk?

Strideon.co.uk’s rental periods are typically weekly, and you can easily extend the rental duration if your recovery takes longer than initially expected.

How do I return a rented knee walker to Strideon.co.uk?

You contact Strideon.co.uk customer service phone or email to arrange for collection.

They will provide clear instructions on how to pack the device, and a courier will pick it up at a scheduled time.

Does Strideon.co.uk offer next-day delivery?

Yes, Strideon.co.uk advertises next-day delivery for both their rental and purchase options within the UK.

Are StrideOn knee walkers better than crutches?

Many users find StrideOn knee walkers significantly better than crutches for comfort, stability, and independence. Aidfuels.co.uk Reviews

They eliminate armpit and hand strain, allow users to carry items, and reduce the risk of falls compared to crutches.

Can StrideOn knee walkers be used outdoors?

Yes, the Orthomate model, designed by StrideOn, features pneumatic tires specifically for a smooth and stable ride over uneven outdoor terrain.

Are StrideOn knee walkers easy to assemble and fold?

Yes, the website states that their knee walkers have lightweight frames that are “simple to fold” and “easy to carry,” implying ease of assembly and disassembly for storage or travel.

What are the benefits of using a knee walker for recovery?

Benefits include enhanced independence and dignity, reduced strain on the upper body, improved mobility, increased safety due to stability, and the ability to perform daily tasks more easily than with crutches.

Do Strideon.co.uk knee walkers come with adjustable features?

Yes, they offer fully adjustable memory foam knee pads and likely adjustable handles, allowing users to customize the fit for comfort and support. Prowisehealthcare.com Reviews

Is free shipping available for Strideon.co.uk products?

Yes, the website explicitly states “Free Shipping” for their products.

Can I buy accessories for my StrideOn knee walker?

Yes, Strideon.co.uk offers a range of accessories, including premium and memory foam knee pads for added comfort, and waterproof cast protectors.

What kind of injuries are StrideOn knee walkers suitable for?

StrideOn knee walkers are suitable for individuals recovering from non-weight-bearing lower limb injuries such as foot fractures, ankle sprains, Achilles tendon ruptures, or post-surgery recovery where weight-bearing is restricted.

What if I need to extend my knee walker rental?

Strideon.co.uk makes it “very easy to extend the time of rental” by contacting their customer service, allowing you to continue using the device for as long as your recovery requires.

Do I need to be strong to use a StrideOn knee walker?

While less physically demanding than crutches, you still need sufficient core strength and balance to propel and steer the knee walker with your uninjured leg. Doble.co.uk Reviews

How do I contact Strideon.co.uk customer service?

You can contact Strideon.co.uk by phone at 01823 216202 or by email at [email protected].

Does Strideon.co.uk offer a free trial?

No, Strideon.co.uk does not mention offering a free trial.

Their model is based on direct rental or purchase, with rental serving as a flexible option for shorter-term needs.

What payment methods does Strideon.co.uk accept?

The website indicates “Safe and Secure Payments,” implying standard online payment methods such as credit/debit cards are accepted.

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