Based on looking at the website, Naturaltreats.eu appears to be an online retailer specializing in natural, dehydrated dog treats and chews, offered primarily through a subscription box model.

The site emphasizes 100% natural ingredients, no additives or chemicals, and sourcing from European farms.

They offer customizable boxes for different dog sizes and dietary needs, with options to cancel at any time.

While the concept of providing natural treats for pets seems beneficial, it’s important to approach any product or service that involves consumption, even by animals, with a mindful and discerning eye.

Our focus here is on the ethical and practical aspects of such a business, ensuring it aligns with principles of transparency, fair dealings, and avoiding any elements that could be considered problematic in the broader sense.

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We’ll delve into the website’s features, pricing, and overall user experience to give you a comprehensive overview, always keeping in mind that responsible pet ownership extends to the products we choose for our companions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Naturaltreats.eu Review & First Look

Upon initial review, Naturaltreats.eu presents itself as a straightforward e-commerce platform dedicated to providing natural dog treats.

The website’s design is clean and user-friendly, with a clear focus on its subscription box service.

Website Navigation and User Experience

Intuitive Layout: The navigation is simple, with clear categories like “All Snack Boxes,” “Reviews,” “Help,” and “Natora Shop.” This makes it easy for first-time visitors to understand what the site offers and find relevant information quickly.
Multilingual Support: The availability of multiple languages English, Español, Deutsch, Italiano, Français, Português suggests a broader European market focus, enhancing accessibility for a diverse customer base.

Product Presentation and Information

Clear Product Descriptions: The site effectively communicates what’s in each box, distinguishing between the “Original Box” and the “Tough Box” based on dog size and chewing preferences. This helps pet owners make informed decisions.
Emphasis on Natural Ingredients: A key selling point, the site repeatedly highlights that treats are 100% natural, free from additives, chemicals, and artificial flavors. This caters to a growing demand for healthier pet food options.
Transparency on Sourcing: The claim that all products are sourced “only from Europe from selected farms and suppliers” adds a layer of trust and quality assurance, which is valuable for consumers.

Initial Impressions of Value Proposition

Naturaltreats.eu’s value proposition revolves around convenience, natural quality, and customization.

The subscription model offers a regular supply of treats delivered to the doorstep, while the ability to customize boxes for allergies or dislikes addresses a common concern for pet owners.

The emphasis on “no additives or chemicals” contrasts sharply with what they describe as “other treats” that “contain glue,” are “cleaned with dangerous chemicals,” or are “sprayed with artificial flavours.” This comparison aims to position Natural Treats as a superior, healthier alternative. Refreshedbyus.com Reviews

Naturaltreats.eu Pros & Cons

When evaluating Naturaltreats.eu, it’s helpful to weigh its advantages against potential drawbacks.

Naturaltreats.eu Pros

100% Natural Ingredients: This is a significant advantage, aligning with the growing trend of pet owners seeking healthier, minimally processed options for their dogs. The website explicitly states, “Every single dog treat and chew is 100% natural. For our sausage products, only natural ingredients are used. We do not use any additives or unnatural preservatives.” This transparency is a big plus.
Customizable Boxes: The ability to tailor boxes based on a dog’s size, allergies, or preferences is a huge benefit. This ensures that customers receive products their dogs will actually enjoy and can safely consume, reducing waste and enhancing satisfaction. The site mentions, “If there are certain snacks your dog does not like, or can not have, let us know and we are happy to create the perfect dog treat box for your dog.”
Convenient Subscription Model: Monthly delivery eliminates the need for frequent reordering, saving time and ensuring a consistent supply of treats. The “Cancel at any time with one click. No minimum terms or payments” policy adds flexibility, which is highly appealing.
European Sourcing: Sourcing products exclusively from Europe from selected farms and suppliers suggests a commitment to quality and adherence to European Union standards, which are generally rigorous.
Family-Run Business: The “Family business” aspect can appeal to customers who prefer to support smaller, more personal enterprises over large corporations, suggesting a higher level of care and customer focus.
Positive Customer Reviews: The website highlights that Natural Treats is “Already enjoyed by over 70,000 dogs across Europe,” indicating a substantial and seemingly satisfied customer base. A “Reviews” section is prominently featured.
Focus on Dog Health Benefits: The site emphasizes that the treats offer a “wide range of health benefits for your dog” and that “chewing is proven to help reduce stress and anxiety.” This adds value beyond just being a snack.

Naturaltreats.eu Cons

Limited Product Variety Beyond Boxes: While the subscription boxes offer different options, the overall product range outside of these curated selections appears limited. If a customer wants to buy specific treats individually without a subscription, their options might be restricted. The “Natora Shop” is mentioned, but its full range isn’t immediately clear from the homepage.
Geographic Focus: The explicit mention of European sourcing and multi-language support suggests a primary focus on the European market, potentially limiting availability or increasing shipping costs for customers outside Europe. Delivery information states, “Shipping times can vary depending on the location, but please allow 4 – 7 working days after the order has been processed,” which might be longer for international deliveries.
Pricing Transparency: While the starting price “From only 28,01€ a month!” is stated, a detailed breakdown of pricing for different box types or customization options might require deeper investigation on the site. Without a clearer pricing structure upfront, some customers might find it less transparent.
No Immediate Certification Display: While “Highest quality natural dog treats guaranteed” and adherence to “strict measures set out by the EU” are stated, prominently displaying specific certifications for organic, cruelty-free, or other quality standards could further build trust and differentiate the brand.
Supervision Required for Chews: As with many dog chews, the FAQ section notes, “As with any dog food product, you should supervise your dog at all times while they have their snack and discard of any bits that may break off that they should not swallow.” While responsible, it’s a necessary caution for consumers to be aware of.
Storage Requirements: The recommendation to transfer treats to “an airtight container in a cool dry place” upon arrival to “preserve their freshness and they will last many weeks” adds an extra step for the consumer, albeit a minor one.

Naturaltreats.eu Pricing

Understanding the pricing structure of Naturaltreats.eu is crucial for potential subscribers.

The website provides a clear starting point but details can vary based on box type and subscription frequency.

Subscription Box Pricing

Base Price: The headline offer for new customers is “15% off every month when you join today. From only 28,01€ a month!” This indicates a recurring monthly charge for the subscription service.
Box Variations: The site highlights two main box types:
- Original Box: Suitable for most dogs weighing 6kg or more, containing 400g – 500g of dehydrated natural dog treats plus a bag of smaller training treats. This is likely the “from” price mentioned.
- Tough Box: Designed for larger dogs over 25kg or those desiring tougher chews and bones, containing approximately 700 grams of larger natural dog treats and bones. This box is likely priced higher due to the quantity and nature of the items.
Customization Impact: While customization for allergies or dislikes is offered, the website doesn’t explicitly state whether this affects the monthly price. It’s generally assumed that substitutions within the same box type would not incur extra charges, but this would need confirmation if specific premium items are requested.

Payment Frequency and Flexibility

Monthly Billing: The subscription is clearly set up for monthly recurring payments.
No Minimum Terms: A significant selling point is the flexibility to “Cancel at any time with one click. No minimum terms or payments.” This removes a common barrier for subscription services, making it less risky for customers to try.
Adjustable Frequency: Subscribers can change their subscription frequency, for example, to “one box every 2 months.” This allows customers to manage their treat supply according to their dog’s consumption rate and their budget.

Value for Money Considerations

When evaluating the price, consider the following:

Quality of Ingredients: The emphasis on 100% natural, additive-free, and European-sourced ingredients suggests a premium product, which typically commands a higher price point than mass-produced, chemically treated alternatives.
Convenience: The doorstep delivery and automatic replenishment of treats offer a significant convenience factor.
Customization: The personalized aspect of the boxes adds value, ensuring the treats are suitable and enjoyed by the individual dog.
Quantity: The stated weight of treats e.g., 400g-500g for the Original Box, 700g for the Tough Box provides a basis for comparison with other natural treat providers. For example, if a customer typically buys individual bags of natural treats, they could compare the cost per gram.
Discounts: The “15% off every month when you join today” for new customers is an incentive to subscribe, potentially offering a better initial value.

Overall, the pricing for Naturaltreats.eu appears to position itself in the premium natural pet treat market, justifying its cost through quality, convenience, and customization. Ochama.com Reviews

Naturaltreats.eu Alternatives

When considering natural dog treats, several alternatives exist, ranging from other subscription boxes to DIY options and specialized pet stores.

Evaluating these can help pet owners find the best fit for their needs and budget.

Other Natural Pet Treat Subscription Boxes

BarkBox: While not exclusively natural, BarkBox offers options for natural treats and toys, often with themed boxes. They have a strong focus on customization and entertainment.
PupperBox: Similar to Natural Treats, PupperBox often focuses on natural, healthy treats and toys. The variety and specific ingredient sourcing might differ.
The Farmer’s Dog / Nom Nom Now Food Services with Treats: While primarily fresh dog food services, some of these brands also offer natural, high-quality treat options or use human-grade ingredients, appealing to a similar health-conscious demographic.

Retailers Specializing in Natural Pet Products

Local Pet Boutiques: Many independent pet stores focus on natural, organic, and locally sourced pet products, including treats. They often have knowledgeable staff who can provide personalized recommendations.
Online Pet Supply Stores e.g., Chewy, Petco, Amazon: These large online retailers offer a vast selection of natural dog treats from various brands. They provide convenience and competitive pricing but may require more research from the consumer to vet ingredient quality and sourcing.
- Pros: Wide selection, competitive pricing, customer reviews.
- Cons: Can be overwhelming, difficult to verify specific sourcing withouts, potential for less personal customer service.
Specialized Natural Pet Food Chains: Stores like Pet Supplies Plus or select sections in larger grocery stores often stock natural and limited-ingredient treat brands.

DIY Natural Dog Treats

For those interested in maximum control over ingredients and cost savings, making treats at home is a viable option.

Common Ingredients:
- Fruits & Vegetables: Apples without seeds, carrots, green beans, pumpkin puree, sweet potatoes.
- Proteins: Cooked lean meats chicken, beef, turkey, eggs.
- Grains: Whole wheat flour, oat flour, rice flour.
- Fats: Peanut butter xylitol-free, coconut oil.
Benefits:
- Full Control: You know exactly what goes into your dog’s treats, avoiding any unwanted additives or allergens.
- Cost-Effective: Often cheaper than buying pre-made natural treats, especially if you use ingredients you already have.
- Freshness: Treats are made fresh, ensuring optimal nutrient content.
Considerations:
- Time Commitment: Requires time for preparation, baking, and storage.
- Shelf Life: Homemade treats generally have a shorter shelf life than commercially prepared ones, requiring proper storage refrigeration or freezing.
- Nutritional Balance: While simple treats are fine, ensuring a balanced diet for your dog requires careful consideration of their main food, not just treats.

When choosing an alternative, consider factors such as your dog’s specific dietary needs, your budget, convenience preferences, and your desire for ingredient control. Alpha-ess.co.uk Reviews

Naturaltreats.eu offers a convenient, curated option, but the market is rich with other choices that might better suit individual circumstances.

How to Cancel Naturaltreats.eu Subscription

One of the most appealing features highlighted by Naturaltreats.eu is the ease of managing and canceling subscriptions.

This flexibility is a significant draw for customers wary of long-term commitments.

Simple Cancellation Process

Naturaltreats.eu explicitly states: “Cancel at any time with one click. No minimum terms or payments.” This suggests a straightforward, user-friendly cancellation procedure, unlike many subscription services that make it difficult to leave.

Steps to Cancel Your Subscription

Based on the website’s claims and typical online subscription management, the cancellation process would generally involve: Connexin.co.uk Reviews

Log In to Your Account: The first step is always to access your personal account on the Naturaltreats.eu website. Look for a “Login / Register” link, usually located in the top navigation bar.
Navigate to Subscription Settings: Once logged in, locate your “Account Page” or a similar section dedicated to managing your subscriptions. This might be labeled “My Subscriptions,” “Subscription Details,” or “Manage My Box.”
Find the Cancellation Option: Within your subscription management area, there should be a clear and easily identifiable “cancel” button or link. The website states “one click,” implying a direct and uncomplicated process.
Confirm Cancellation: Most systems require a final confirmation step to ensure you genuinely intend to cancel. Read any prompts carefully before confirming. You might receive an email confirmation of your cancellation.

Alternative Cancellation Methods

If for any reason you encounter difficulty or prefer direct assistance, Naturaltreats.eu also provides a customer support channel:

Contacting Support: The website states, “You can cancel your subscription on your account page with one click or reach out to our team at [email protected].” This provides an email address for direct communication with their customer service.
Live Chat: The FAQs mention a “LIVE CHAT feature to speak to us directly,” which can be a quick way to get assistance with cancellation or any other questions.

Important Considerations Before Canceling

Billing Cycle: Be aware of your current billing cycle. While you can cancel anytime, canceling close to your next billing date might still result in being charged for the upcoming box if the processing has already begun. Check the specific terms related to cutoff dates for the current month’s shipment.
Skipping or Pausing: If you only need a temporary break or have accumulated too many treats, consider if skipping a month or pausing your subscription is a better option than full cancellation. The website mentions, “We can also help if you need to skip, pause, or cancel your box.” This flexibility can be very useful.
Feedback: If you are canceling due to dissatisfaction, consider providing feedback to Naturaltreats.eu. As a family business focused on customer support, they might be receptive to suggestions or able to resolve issues that lead to cancellation.

The transparent and flexible cancellation policy of Naturaltreats.eu is a strong positive, reducing consumer apprehension about signing up for a recurring service.

Naturaltreats.eu vs. Other Pet Treat Services

Comparing Naturaltreats.eu with other pet treat services highlights its unique selling points and where it fits into the broader market.

The key differentiators often lie in product philosophy, customization, and pricing models.

Focus on “100% Natural”

Naturaltreats.eu: Its core identity is built on providing “100% natural, dehydrated dog treats” with “no additives or unnatural preservatives.” This makes it appealing to pet owners highly concerned about ingredients and artificial components.
Other Services: Many pet treat services offer “natural” lines, but some may also include products with a wider range of ingredients, including some preservatives or flavorings. Brands like Zuke’s or Wellness are known for natural options in retail, but a subscription like BarkBox might include a mix of natural and more conventional treats, alongside toys.

Customization and Personalization

Naturaltreats.eu: Offers significant customization based on dog size Original vs. Tough Box, age puppy/small dog boxes mentioned, and, crucially, specific allergies or dislikes. They “hand-pack each order” to tailor it to the dog’s needs.
Other Services:
- BarkBox/Super Chewer: These often allow for customization based on dog size, chewing style, and sometimes allergies, but the level of granular customization e.g., swapping specific items if a dog dislikes them might vary. Their focus is often on novelty and themes alongside treats.
- Subscription Boxes from Retailers: Some large online retailers offer subscription programs for specific brands of treats, but these are generally less customizable, focusing on regular delivery of a set product.

Subscription Flexibility

Naturaltreats.eu: Emphasizes “Cancel at any time with one click. No minimum terms or payments.” This high degree of flexibility is a strong competitive advantage. They also allow changes to subscription frequency e.g., every two months.
Other Services: While many subscription boxes offer flexibility, some may have minimum terms or require more steps to cancel. Some might offer “skip a month” options but less granular frequency adjustments. For instance, some well-known boxes require logging in and navigating specific menus to cancel or contact support.

Sourcing and Manufacturing

Naturaltreats.eu: Proudly states all products are “sourced only from Europe from selected farms and suppliers.” This focus on regional, high-quality sourcing is a key differentiator.
Other Services: Sourcing varies widely. Some services prioritize U.S. or North American-made products, while others may source globally. This is a crucial point for consumers who prioritize local economies or specific quality standards.

Pricing and Value

Naturaltreats.eu: Positions itself as a premium service with a starting price “From only 28,01€ a month,” justified by natural ingredients, customization, and convenience.
Other Services: Pricing varies significantly.
- Budget-Friendly Options: Some online retailers or bulk stores offer cheaper per-pound natural treats, but without the subscription convenience or customization.
- Premium Options: High-end fresh food services with treat add-ons can be significantly more expensive.
- Subscription Boxes: Prices for services like BarkBox can range from $20-$35+ USD depending on the plan and box type, often including toys as well as treats.

In summary, Naturaltreats.eu differentiates itself through its strong commitment to 100% natural, European-sourced treats, high levels of customization, and highly flexible subscription terms. Montroseglass.co.uk Reviews

It caters specifically to pet owners who prioritize ingredient quality and convenience without long-term commitment.

Other services may offer broader product ranges, different types of entertainment like toys, or varying price points, appealing to different segments of the pet owner market.

What Are Natural Treats? From a Product Perspective

Beyond the company, understanding “what are natural treats?” from a product perspective is key to appreciating Naturaltreats.eu’s offering.

Generally, “natural treats” for dogs refer to products that are minimally processed and contain ingredients sourced directly from nature, without artificial additives.

Defining “Natural” in Dog Treats

No Artificial Additives: This is the cornerstone. Natural treats typically avoid artificial colors, flavors, preservatives like BHA, BHT, ethoxyquin, and synthetic binders. Naturaltreats.eu states, “No additives or chemicals” and “No flavours added. There is no need to.”
Single or Limited Ingredients: Many natural treats are made from a single ingredient, such as dehydrated chicken feet, beef lung, or sweet potato. Others might have a very short list of natural ingredients.
Minimal Processing: Methods like air-drying, dehydration, or freeze-drying are common. These processes remove moisture to preserve the treat without relying on harsh chemicals or excessive heat that can degrade nutrients. Naturaltreats.eu mentions “Air dried to create the perfect safe chew for dogs.”
Whole Food Sources: The ingredients are typically recognizable whole foods rather than rendered animal by-products or highly refined grains.
Absence of “Fillers”: Ingredients like corn, soy, or wheat are often avoided in natural treats, especially for dogs with sensitivities or allergies, as these are common fillers in many commercial pet foods.

Types of Natural Treats Offered by Naturaltreats.eu

Naturaltreats.eu focuses on dehydrated single-ingredient chews and smaller training treats. Sicsock.com Reviews

Dehydrated Chews: These form the bulk of their offerings. Examples might include:
- Chicken Feet: Dehydrated to make them safe and digestible. The website specifically mentions, “the chicken feet are carefully dehydrated not cooked to ensure they are safe for dogs.”
- Pork Chews: Various parts of pork can be dehydrated.
- Beef Products: Beef ears, tracheas, or bully sticks pizzle.
- Fish Skins: High in omega-3s.
Training Treats: Smaller, often softer, and easily digestible pieces used for reward-based training. These might be small dehydrated meat pieces or natural sausage bites. Their “Original Box” includes a “Bag of smaller training treats.”

Health Benefits Claimed by Natural Treats

Naturaltreats.eu highlights several health benefits associated with their products:

Dental Health: Chewing natural treats helps to clean teeth and reduce plaque and tartar buildup. “Chewing is proven to help reduce stress and anxiety.”
Digestive Health: Simple, natural ingredients are often easier for dogs to digest, reducing the likelihood of gastrointestinal upset.
Nutrient Content: Minimally processed treats retain more natural vitamins, minerals, and enzymes compared to highly processed alternatives. The site states, “Offers a wide range of health benefits for your dog.”
Mental Stimulation & Anxiety Reduction: The act of chewing is a natural, calming behavior for dogs, which can help reduce stress and boredom.
Avoidance of Harmful Substances: By eschewing artificial chemicals and glues, these treats aim to prevent exposing dogs to potentially harmful substances found in some commercial treats. Natural Treats contrasts their products with “other treats” that “Contains glue to create bone shapes” and are “Cleaned with dangerous chemicals.”

In essence, Naturaltreats.eu positions itself as a provider of wholesome, functional treats that not only taste good to dogs but also contribute positively to their health and well-being, while avoiding the pitfalls of overly processed alternatives.

Important Considerations for Natural Dog Treats

While natural dog treats offer numerous benefits, responsible pet ownership dictates a few important considerations, particularly when dealing with dehydrated products.

Supervise Your Dog

Choking Hazards: Even natural chews, especially larger ones or those that become small over time, can pose a choking risk. Dogs can attempt to swallow pieces that are too large.
- Data Point: According to a study published in the Journal of the American Veterinary Medical Association, dog treats and chews are among the most common foreign body ingestions in dogs, necessitating veterinary intervention.
Monitoring Chewing Habits: Some dogs are aggressive chewers and can break off large, potentially dangerous pieces. Others might gulp their treats. Constant supervision ensures you can intervene if a problem arises.
Naturaltreats.eu’s Stance: The website explicitly advises, “As with any dog food product, you should supervise your dog at all times while they have their snack and discard of any bits that may break off that they should not swallow.” This is a crucial disclaimer and responsibility for the pet owner.

Proper Storage

Maintain Freshness: Natural treats, especially those without artificial preservatives, are more susceptible to spoilage if not stored correctly.
- Recommendation: Naturaltreats.eu suggests, “When the box arrives, please transfer the treats to an airtight container in a cool dry place. They do not need to be placed in a fridge. This will preserve their freshness and they will last many weeks.”
Prevent Pests: Proper storage in airtight containers also prevents insects or rodents from accessing the treats.
Mold Prevention: Moisture can lead to mold growth. A cool, dry place is essential to prevent this.

Nutritional Balance and Moderation

Treats Are Not a Meal Replacement: While natural treats offer health benefits, they are supplements to a dog’s main diet, not a substitute. They should not comprise a significant portion of a dog’s daily caloric intake.
- Recommendation: Naturaltreats.eu advises, “We suggest one treat a day to gain the full health benefits these snacks provide. You do not need to change their normal main eating habits.”
Caloric Intake: Even healthy treats contribute calories. Overfeeding treats can lead to weight gain and obesity, which is a significant health concern for pets.
- Data Point: A 2018 study by the Association for Pet Obesity Prevention found that an estimated 55.8% of dogs in the U.S. are overweight or obese. This underscores the importance of moderation with treats.
Allergies and Sensitivities: Even natural ingredients can trigger allergies in sensitive dogs. Always introduce new treats slowly and monitor for any adverse reactions. The customization option from Naturaltreats.eu helps address this by allowing exclusion of problematic ingredients.

Odor

Natural Smell: The website notes, “Some smell more than others, but none that ‘stink badly’.” They explain that “any smells will be natural and are one of the main reasons why dogs go crazy for them.” Pet owners should be prepared for some natural odor, which is often appealing to dogs but might be noticeable to humans.

By being mindful of these considerations, pet owners can ensure their dogs safely and beneficially enjoy natural treats.

Customer Experience and Support at Naturaltreats.eu

A critical aspect of any online service, especially a subscription model, is the customer experience and the quality of support provided. Circulon.uk.com Reviews

Naturaltreats.eu seems to prioritize this, emphasizing personal touch and accessibility.

Personalized Service and Customization

Hand-Packed Orders: The claim that “Nothing is pre-packaged. To guarantee freshness and quality, we pack every product to order” suggests a higher level of care and attention to detail. This also enables the significant customization options.
Allergy and Dislike Accommodation: The ability to “tailor it to suit your dog’s specific needs” if they “has allergies or dislikes certain products” is a major convenience and sign of customer-centricity. This is communicated clearly: “All orders are made-by-hand which allows us to customise your box should your dog have any allergies or items they do not like.”

Accessibility of Support Channels

Direct Contact: Naturaltreats.eu states, “If you have any issues or questions, you can contact James or Kelly directly.” This personal approach, naming the individuals, can build trust and make customers feel heard. The provided email address [email protected] is another direct channel.
Live Chat Feature: The FAQ section highlights a “LIVE CHAT feature to speak to us directly. We are happy to help.” Live chat is often preferred by customers for quick inquiries, offering immediate responses during business hours.
Comprehensive FAQ Section: A detailed FAQ section addresses common questions about product nature, suitability, shipping, storage, allergies, and cancellation. This allows customers to find answers independently before needing to contact support.
Responsiveness: The promise of “prompt and attentive support” and direct contact options suggests a commitment to quick resolution of issues, which is vital for customer satisfaction in the subscription business.

Managing Subscriptions and Flexibility

Easy Account Management: The one-click cancellation and options to skip or pause boxes indicate that the customer has significant control over their subscription via their online account. This ease of management is a major positive factor in customer experience.
Changing Frequency: The ability to “Change your subscription to any frequency you prefer. For example, one box every 2 months” further enhances flexibility, catering to varying dog consumption rates or budget needs.

Community and Reviews

Customer Gallery: The “Customer Gallery” showcases photos of happy dogs enjoying the treats, which serves as social proof and builds a sense of community around the brand.
Emphasis on Reviews: A dedicated “Reviews” section and the mention of “Over 70,000 dogs love Natural Treats” suggest a focus on leveraging positive customer feedback. Transparency in showcasing reviews can build confidence for new customers.

Overall, Naturaltreats.eu appears to have designed its customer experience around personalization, ease of use, and accessible support, aiming to build loyalty through trust and flexibility.

This approach is particularly effective for subscription services where ongoing satisfaction is key to retention.

Frequently Asked Questions

Is Naturaltreats.eu a legitimate website?

Yes, based on the comprehensive information provided on its website, including detailed product descriptions, transparent policies regarding subscription management, contact information for customer support, and multiple language options, Naturaltreats.eu appears to be a legitimate online retailer specializing in natural dog treats.

Are Naturaltreats.eu treats actually 100% natural?

Yes, Naturaltreats.eu explicitly states that “Every single dog treat and chew is 100% natural” and they “do not use any additives or unnatural preservatives.” They emphasize that their products are air-dried and contain no artificial flavors or chemicals. Firsttunnels.co.uk Reviews

What types of treats does Naturaltreats.eu offer?

Naturaltreats.eu primarily offers dehydrated natural dog treats and chews.

They have two main subscription box types: the “Original Box” for most dogs 6kg+ with a mix of medium/large treats and training treats, and the “Tough Box” for larger dogs 25kg+ focusing on big, tough chews and bones.

Can I customize my Naturaltreats.eu box for my dog’s allergies?

Yes, Naturaltreats.eu allows for extensive customization.

You can inform them of your dog’s allergies or disliked items, and they will hand-pack a customized box to meet your dog’s specific needs, ensuring they receive only safe and preferred treats.

How do I cancel my Naturaltreats.eu subscription?

You can cancel your Naturaltreats.eu subscription at any time with one click directly from your account page on their website. Smoothcl.co.uk Reviews

There are no minimum terms or payments, and you can also contact their team via email [email protected] or live chat for assistance.

What is the price of a Naturaltreats.eu subscription?

A Naturaltreats.eu subscription starts “From only 28,01€ a month!” with a 15% discount for new customers.

The exact price may vary depending on the type of box Original vs. Tough and any specific customizations or frequency adjustments.

Where does Naturaltreats.eu source its ingredients?

Naturaltreats.eu proudly states that all their products are “proudly sourced only from Europe from selected farms and suppliers.” This commitment to European sourcing ensures quality and adherence to EU standards.

How long does Naturaltreats.eu delivery take?

Orders are usually processed within 48 hours as each box is hand-packed and customized. Yourdrivingacademy.co.uk Reviews

Shipping times can vary by location but generally allow for 4-7 working days after the order has been processed.

Can I skip a month or change my subscription frequency?

Yes, Naturaltreats.eu offers flexibility.

You can skip a box, pause your subscription, or change the frequency e.g., to receive a box every two months by contacting their team or managing it through your account.

Do Naturaltreats.eu treats smell?

Naturaltreats.eu acknowledges that “Some smell more than others, but none that ‘stink badly’.” They explain that any smells are natural and appealing to dogs because they lack artificial chemicals found in other treats.

Are Naturaltreats.eu treats safe for puppies?

While the Original Box is generally suitable for dogs older than 4 months and weighing more than 6kg, Naturaltreats.eu also mentions having specific “Box for Puppies” and “Box for Small Dogs” options, indicating suitability for younger or smaller dogs with appropriate box selection. Dm.de Reviews

How should I store Naturaltreats.eu treats?

Naturaltreats.eu recommends transferring the treats to an airtight container in a cool, dry place upon arrival.

They do not need to be refrigerated, and proper storage will help preserve their freshness for many weeks.

Are the bones in Naturaltreats.eu treats safe for dogs?

Yes, Naturaltreats.eu states that “All our natural treats are produced for consumption for dogs and have to follow strict measures set out by the EU.” They emphasize that items like chicken feet are carefully dehydrated not cooked to ensure they are safe, but supervision during consumption is always advised.

How many treats should I feed my dog daily?

Naturaltreats.eu suggests feeding one treat a day to gain the full health benefits.

These treats are intended as snacks, rewards, or for training purposes and do not require changes to your dog’s normal main eating habits. Dukedirect.co.uk Reviews

Does Naturaltreats.eu offer any discounts?

Yes, Naturaltreats.eu offers a “15% off every month when you join today” for new customers subscribing to their service.

Is Naturaltreats.eu good for aggressive chewers?

For aggressive chewers or larger dogs, Naturaltreats.eu offers the “Tough Box,” which contains approximately 700 grams of larger and tougher natural dog treats and bones specifically designed for big dogs that want only tough chews.

What if my dog doesn’t like certain treats in the box?

Naturaltreats.eu prides itself on customization.

If your dog doesn’t like certain snacks, you can let them know in the order comments section at checkout or contact their customer service to swap items for others your dog prefers.

Does Naturaltreats.eu use plastic in its packaging?

No, Naturaltreats.eu explicitly states, “We use no plastic in any of our packaging.” This is a commitment to environmental responsibility, though they advise transferring treats to an airtight container for optimal freshness. Tuinleveringonline.nl Reviews

How does Naturaltreats.eu ensure freshness?

Naturaltreats.eu guarantees freshness by packing every product to order by hand, ensuring that nothing is pre-packaged.

They also advise customers on proper storage in an airtight container to maintain freshness at home.

Can I try a Naturaltreats.eu box before committing to a subscription?

While the website primarily promotes a subscription model, the flexibility to cancel at any time with one click effectively allows customers to try one box without a long-term commitment.

You can simply sign up, receive your first box, and then cancel if it’s not the right fit.

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