Based on looking at the website, Capietra.com appears to be a well-established, family-run business specializing in natural stone and porcelain tiles.

They offer a comprehensive range of tile collections, catering to various design aesthetics from classic and timeless to modern and trend-led.

The site emphasizes their passion for quality materials, design, and customer satisfaction, positioning themselves as a reliable source for home renovation and interior design projects, particularly for those looking to upgrade their flooring and wall surfaces.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Capietra.com Review & First Look

Capietra.com presents a polished and user-friendly interface that immediately conveys professionalism and a deep understanding of their product.

The design is clean, allowing the various tile collections to truly stand out.

From the initial navigation, it’s clear that this isn’t just an e-commerce platform.

It’s a curated experience for those seeking high-quality tile solutions.

Navigating the Capietra.com Website

The navigation bar is intuitive, guiding users to key sections like “Shop,” “New In,” “Outdoor Tiles,” and “Where to Buy.” There’s also a prominent search bar, wishlist, and cart icon, all standard features that enhance the shopping experience. Aradaperfumes.eu Reviews

The overall layout feels spacious and uncluttered, contributing to a pleasant browsing journey.

Ease of Use: The site’s logical flow makes it easy to find specific tile types e.g., wall tiles, floor tiles, bathroom tiles or explore new arrivals.
Visual Appeal: High-quality imagery and lifestyle shots showcasing installed tiles help customers visualize how the products might look in their own spaces.
Sample Service: A standout feature is the offer to order up to six cut tile samples for free, which is crucial for customers making significant design decisions.

Initial Impressions of Product Range

Capietra.com boasts an extensive array of tiles, including diverse materials like porcelain and natural stone, and a wide palette of colors and patterns.

They highlight new collections like “Aventuras” and “Maroc Porcelain,” indicating a commitment to staying current with design trends.

Variety: From intricate patterns like “Menara White Star Porcelain” to classic “Maroc Porcelain” in various hues, the selection seems designed to meet diverse tastes.
Quality Focus: The language used, such as “family-run and fully obsessed with all things stone, tiles, decor, and detail,” suggests a strong emphasis on product quality and craftsmanship.
Collaborations: The “Ca’ Pietra x Zoe Glencross” collection points to a willingness to collaborate with designers, potentially bringing unique and exclusive designs to their customers.

Capietra.com Features

Capietra.com isn’t just about selling tiles.

It’s about providing a comprehensive experience that supports customers through their selection and purchase journey. Reasonwebdevelopment.nl Reviews

They offer several features designed to simplify the process and instill confidence in their products.

Free Tile Sample Service

One of the most practical features offered by Capietra.com is their free sample service.

This is invaluable for anyone undertaking a tiling project, as seeing and feeling the actual material in person can make all the difference.

Benefit: Customers can order up to six cut tile samples at no cost, allowing them to assess color, texture, and light reflection in their own environment.
Process: The website clearly outlines how to order samples, making it a straightforward process. This reduces guesswork and potential disappointment.
Impact: This service significantly enhances customer confidence, reducing the risk of a misstep in a large-scale renovation.

Tile Matchmakers & Store Locator

For those who prefer a more hands-on approach or need expert advice, Capietra.com provides a “Tile Matchmakers” service and a comprehensive store locator.

This blend of online convenience and in-person support is a strong selling point. Underd0g.com Reviews

Personalized Advice: “Tile Matchmakers” are described as retailers dotted throughout the UK, ready to offer personalized guidance. This implies a network of knowledgeable professionals.
Physical Presence: The “Store Locator” allows customers to find physical showrooms, which is essential for viewing larger installations or receiving in-depth consultations.
Synergy: This feature bridges the gap between online browsing and physical interaction, catering to different customer preferences.

Journal & Inspiration

Beyond product listings, Capietra.com features a “Journal” section, which acts as a blog or resource hub.

This content-rich area provides inspiration, trend forecasts, and practical advice related to interior design and tiling.

Content Marketing: Articles like “2025 Tile Trends” and “Dream Build” position Capietra.com as an authority in the industry, offering value beyond just selling products.
Customer Engagement: This section helps engage potential customers by providing actionable insights and visual inspiration, fostering a deeper connection with the brand.
Project Support: The journal can guide customers through various stages of their projects, from initial ideation to execution, ensuring they feel supported.

Capietra.com Pros & Cons

Like any online retailer, Capietra.com has its strengths and potential areas for improvement.

Evaluating these aspects helps provide a balanced perspective for potential customers.

Advantages of Capietra.com

Capietra.com excels in several areas, particularly in its product offering and customer support infrastructure. Industrybuying.com Reviews

Extensive and Diverse Product Range: The sheer variety of natural stone and porcelain tiles, encompassing different colors, patterns, and sizes, is a significant plus. This caters to a wide spectrum of design preferences.
High-Quality Visuals: The website showcases products with excellent photography and lifestyle shots, allowing customers to envision the tiles in real-world settings.
Free Sample Service: Offering up to six free cut samples is a huge benefit, enabling customers to make informed decisions without financial commitment. This is crucial for large purchases like tiles.
Strong Customer Support Channels: The presence of a phone number, email, and “Tile Matchmakers” retailers indicates multiple avenues for customer assistance.
Informative “Journal” Section: The blog content provides valuable inspiration, trend forecasts, and practical advice, positioning Capietra.com as a resource, not just a seller.
PayPal Integration: Offering PayPal as a payment option adds a layer of security and convenience for many online shoppers.
Family-Run Business Ethos: The “family-run” description suggests a commitment to personal service and a passion for their craft, which can resonate with customers seeking a more personal touch.

Potential Areas for Improvement Cons

While generally strong, there are minor aspects where Capietra.com could enhance its offering or clarity.

Lack of Detailed Installation Guides on Product Pages: While they have a journal with tips, direct links to specific installation requirements or recommendations e.g., grout type, adhesive on individual product pages would be beneficial for DIYers or even contractors.
Limited Transparency on Shipping Costs Upfront: While they offer delivery, clear, easy-to-find information on shipping costs e.g., a shipping calculator based on location and weight without needing to go through the checkout process would be helpful.
Absence of Live Chat Support: While phone and email are available, a real-time live chat option could provide immediate answers to quick queries, improving customer experience.
No Explicit International Shipping Information: The focus appears to be on the UK. For potential international customers, clarity on whether they ship abroad and at what cost would be useful.
Customer Reviews Predominantly on Homepage: While positive reviews are highlighted on the homepage, a dedicated, filterable customer review section on product pages or a third-party review platform link could offer more comprehensive social proof.

Capietra.com Alternatives

When considering a tile purchase, it’s always wise to explore alternatives to ensure you’re getting the best product and service for your specific needs.

The tile market is vast, with many reputable suppliers offering different styles, price points, and services.

UK-Based Tile Retailers

For customers in the UK, several other prominent tile retailers offer a wide range of products and services comparable to Capietra.com.

Topps Tiles: As one of the largest tile specialists in the UK, Topps Tiles offers an extensive collection of wall and floor tiles, natural stone, and accessories. They have numerous showrooms across the country, providing opportunities for in-person viewing and expert advice. They often run promotions and have a strong online presence with detailed product information.
- Pros: Widespread physical presence, large stock, competitive pricing, often have clearance sales.
- Cons: Can sometimes feel less “boutique” or curated than specialized online stores.
Tile Giant: Another significant player in the UK tile market, Tile Giant offers a broad selection of tiles for kitchens, bathrooms, and outdoor spaces. They provide a free sample service and often have design consultants available.
- Pros: Good range of products, often have trade accounts, helpful design tools online.
- Cons: Online experience can sometimes be less streamlined than competitors.
Walls and Floors: This online and showroom retailer boasts a massive inventory, often featuring popular trends and unique designs. They are known for quick delivery and offer samples.
- Pros: Huge selection, often first to stock new trends, fast shipping.
- Cons: With such a large inventory, choice can sometimes be overwhelming.

Specialist Online Tile Boutiques

For those seeking more unique or artisanal options, several online-only boutiques or smaller specialist companies might be worth exploring. Masseno.pl Reviews

Fired Earth: Known for its high-end, often handcrafted tiles, Fired Earth offers a luxurious selection of traditional and contemporary designs, including intricate patterns and bespoke options. They also offer paints and bathrooms.
- Pros: Exquisite, often unique designs. high-quality materials. strong design support.
- Cons: Higher price point. less accessible for budget-conscious projects.
Mandarin Stone: Specializing in natural stone and porcelain, Mandarin Stone offers a refined collection with a focus on quality and timeless design. They provide samples and have showrooms.
- Pros: Excellent range of natural stone. strong reputation for quality. good customer service.
- Cons: Prices can be on the higher side. less variety in highly contemporary or bold patterns.

General Home Improvement Retailers

Larger DIY stores and home improvement retailers also stock tiles, often at more competitive price points, though with potentially less specialized selection.

B&Q / Wickes / Homebase: These large retailers offer a basic to mid-range selection of tiles, suitable for general renovation projects. They are convenient for picking up other building materials simultaneously.
- Pros: Convenience, often cheaper prices for basic tiles, readily available stock.
- Cons: Limited specialized or high-end options. less expert advice compared to dedicated tile stores.

When choosing an alternative, consider factors such as:

Product range and style: Does the retailer have the specific look you’re going for?
Price point: Does it fit your budget?
Sample availability: Can you get samples to see in person?
Customer service and support: How easy is it to get help or advice?
Delivery options and costs: Are they reliable and affordable?
Physical showrooms: Do you prefer to see the tiles in person before buying?

Capietra.com Pricing

Understanding the pricing structure at Capietra.com is crucial for budgeting your tiling project.

Based on the website, tiles are priced per square meter m² or per piece for some items, with variations depending on the material, design complexity, and collection.

General Price Range for Tiles

From the ‘NEW IN’ section, typical porcelain tiles seem to range from £68.64 /m² to £99.19 /m². For instance: Thejockeyclub.co.uk Reviews

Maroc Porcelain various colors: From £89.38 /m²
Menara White Porcelain Matt: From £68.64 /m²
Menara White Porcelain Gloss / Star / Arches: From £79.20 /m²
Aventuras Collection Porcelain: From £79.46 /m² to £99.19 /m²

It’s important to note that these are “from” prices, meaning some specific designs or finishes within a collection might be higher.

Natural stone tiles, depending on their origin and rarity, could command higher prices than porcelain.

Factors Influencing Tile Costs

Several elements contribute to the final price of tiles:

Material Type:
- Porcelain tiles are generally more affordable than natural stone options like marble, travertine, or slate. Their manufacturing process allows for consistent quality and lower production costs.
- Natural Stone tiles vary widely. Marble and certain granites can be premium-priced, while some limestones or slates might be more moderately priced.
Design Complexity:
- Tiles with intricate patterns, bespoke designs, or those resulting from designer collaborations e.g., Ca’ Pietra x Zoe Glencross often have a higher price point due to the specialized manufacturing or design input.
- Basic, plain, or standard-sized tiles typically fall into a lower price bracket.
Finish and Size:
- Highly polished, textured, or specialty glazes can increase the cost.
- Larger format tiles sometimes have a higher per-square-meter cost due to manufacturing and handling, but can reduce installation time. Conversely, very small mosaic tiles can also be more expensive due to the labor involved in their creation.
Collection Exclusivity: Newer or exclusive collections might be priced higher, reflecting their current trend status and unique appeal.

Additional Costs to Consider

Beyond the tile cost per square meter, customers must factor in other essential expenses:

Grout & Ancillaries: Capietra.com offers a 30% off on Grout & Ancillaries when buying full tile packs, which is a significant saving. These materials are crucial for installation.
Adhesive: The type and quantity of tile adhesive needed will vary based on the tile type and substrate. This is a separate cost.
Underlayment/Primer: Depending on the existing surface, additional preparation materials may be required.
Sealers for natural stone: Natural stone tiles often require sealing to protect them from stains and moisture, adding to the long-term maintenance cost.
Delivery Charges: While Capietra.com offers free samples, full tile orders will incur delivery costs, which usually depend on the weight, volume, and destination. It’s always advisable to check their delivery policy for specific rates.
Professional Installation: If you’re not planning a DIY project, the cost of a professional tiler will be a substantial part of your budget. Installation costs vary widely based on location, tile type, complexity of the job, and the tiler’s experience.

By carefully calculating all these components, customers can get a more accurate total budget for their tiling project when considering Capietra.com’s offerings. Danskrens.dk Reviews

Capietra.com vs. Competitors

When evaluating Capietra.com, it’s helpful to benchmark it against its key competitors in the UK tile market.

While Capietra.com offers a curated selection and a focus on design, other players bring different strengths to the table.

Capietra.com vs. Topps Tiles

Capietra.com:

Strengths: Curated design focus, emphasis on quality and aesthetic appeal, strong online presence with free samples, collaborative collections e.g., Zoe Glencross, informative “Journal.” Family-run ethos suggests a personalized touch.
Target Audience: Customers seeking design-led, high-quality, and often natural stone or premium porcelain tiles for impactful projects. Those who appreciate a more boutique experience.
Pricing: Generally in the mid-to-high range, reflecting design and quality.

Topps Tiles:

Strengths: Market leader with widespread physical stores across the UK, extensive stock, competitive pricing, frequent sales, strong trade focus, and accessibility for immediate purchases. Wide range from budget to mid-tier.
Target Audience: DIY enthusiasts, contractors, and customers who prefer to see tiles in person, need immediate availability, or are working with a tighter budget.
Pricing: Broader range, with very competitive options at the lower end and mid-range, though they also offer some premium lines.

Comparison: Dev-scottishfx.pantheonsite.io Reviews

Selection: Topps Tiles has a larger overall inventory, but Capietra.com might offer a more specifically curated and design-forward collection.
Experience: Capietra.com leans into an online, inspirational, and design-focused experience, while Topps Tiles emphasizes accessibility through physical stores and a broad appeal.
Service: Both offer samples, but Topps Tiles’ physical presence offers immediate consultations.

Capietra.com vs. Walls and Floors

Strengths: Design-led, quality-focused, specific collections, strong brand narrative, free samples.
Target Audience: Design-conscious homeowners, interior designers.

Walls and Floors:

Strengths: Massive online inventory, often first to stock new trends, fast shipping, competitive pricing on a huge variety of tiles, good for finding obscure or very specific modern tiles.
Target Audience: Customers looking for the widest possible choice, latest trends, and quick delivery, often at a competitive price.
Pricing: Generally competitive, offering options across various price points.
Scale of Inventory: Walls and Floors likely offers a significantly larger number of SKUs. Acornstairlifts.com.au Reviews
Curated vs. Comprehensive: Capietra.com feels more curated, while Walls and Floors aims for comprehensive selection.
Brand Identity: Capietra.com fosters a more artisanal, family-business feel, while Walls and Floors focuses on being a large-scale, efficient online retailer.

Capietra.com vs. Mandarin Stone

Strengths: Strong focus on curated collections, good balance of porcelain and natural stone, design collaborations.
Target Audience: Mid-to-high end customers seeking stylish and quality tiles.

Mandarin Stone:

Strengths: Specializes heavily in high-quality natural stone limestone, marble, travertine and high-end porcelain. Known for classic, timeless designs and excellent material quality. Offers bespoke services.
Target Audience: Customers looking for premium, durable natural stone options, often for larger, more traditional or luxurious projects. Mobileup.ch Reviews
Pricing: Generally higher, reflecting the quality and origin of natural stone.
Material Focus: Mandarin Stone has a deeper specialization in natural stone.
Aesthetic: Both lean towards quality aesthetics, but Mandarin Stone often targets a slightly more traditional or timeless luxury market within natural stone.
Market Position: Capietra.com positions itself as a design-forward tile expert, while Mandarin Stone is more specifically a natural stone and luxury tile specialist.

Overall Assessment: Jerseypost.com Reviews

Capietra.com holds its own by carving out a niche focused on design, curated collections, and a positive customer experience, particularly through its sample service and inspirational content.

While it might not compete on sheer volume or the lowest price point with the likes of Topps Tiles or Walls and Floors, its strength lies in offering a more specialized, aesthetically driven product range and a brand identity that resonates with customers prioritizing style and quality for their home projects.

For those serious about design and willing to invest in premium materials, Capietra.com is a strong contender.

How to Get Free Samples from Capietra.com

One of the most valuable offerings from Capietra.com is their free tile sample service.

This allows customers to physically examine the tiles, feel their texture, see their true color in different lighting conditions, and assess how they might look in their intended space. Imaginecruising.com.au Reviews

It’s a crucial step before making a significant purchase decision.

The Sample Ordering Process

Based on the website’s prominence of this feature, the process is designed to be straightforward:

Browse Collections: Navigate through the various tile categories such as “Wall Tiles,” “Floor Tiles,” “Bathroom Tiles,” “Kitchen Tiles,” and “Outdoor Tiles,” or explore specific collections like “New In” or “Aventuras.”
Select Your Tile: On each product page, you will find an option to “Order Free Cut Sample” or “Order Sample.” This is usually a clearly marked button.
Add to Cart: Click this button for each tile you are interested in. The website explicitly states you can order “up to six cut tile samples for free.” This limit helps manage shipping costs and ensures customers are genuinely interested.
Review Sample Cart: Once you’ve added your desired samples up to six, proceed to your cart. Ensure that only the samples are in the cart if you are only ordering samples at this stage.
Checkout: Complete the checkout process. For free samples, you should only need to provide your shipping address and contact information. There should be no charge for the samples themselves or their standard shipping.
Confirmation: You should receive an order confirmation email, detailing your sample request and expected delivery time.

Why Samples are Essential

Color Accuracy: Colors can vary significantly between screen and reality due to monitor calibration and lighting. A physical sample provides true color representation.
Texture and Finish: You can feel the texture e.g., smooth, rough, glazed, matte and see the finish e.g., reflective, anti-slip which is impossible to fully gauge online.
Light Reflection: How a tile interacts with natural and artificial light in your specific room can drastically change its appearance.
Pattern Repeat: For patterned tiles, a sample allows you to see the detail and understand the pattern repeat, which is crucial for larger installations.
Compatibility: You can hold the tile sample against existing decor, paint swatches, or other materials in your home to ensure visual harmony.

What to Do When Samples Arrive

Once your samples arrive, take the time to evaluate them thoroughly:

Place them in the intended area: Observe them throughout the day under different lighting conditions morning, midday, evening, natural light, artificial light.
Check them against existing elements: Hold them up to cabinets, countertops, furniture, and paint colors to ensure they complement your existing scheme.
Consider the practicalities: For floor tiles, check for slip resistance if applicable. For bathroom tiles, consider how easy they might be to clean.
Don’t rush the decision: Live with the samples for a few days if possible, to really get a feel for them.

By utilizing Capietra.com’s free sample service, you can significantly reduce the risk of ordering the wrong tile and ensure your final selection is perfect for your space.

Capietra.com Shipping & Delivery

Understanding Capietra.com’s shipping and delivery policies is crucial for planning your tile project, especially when dealing with large, heavy items like tiles. Kleemann.dk Reviews

While specific details usually appear during the checkout process, the website provides general indicators.

General Shipping Information

Based on the website, Capietra.com ships tiles, but the specific costs and delivery times are not prominently displayed on general product pages.

This is common for tile retailers, as shipping costs are highly dependent on:

Weight and Volume: Tiles are heavy, and shipping large quantities can incur significant freight charges.
Delivery Location: Distances within the UK will affect costs and transit times.
Delivery Method: Standard curb-side delivery vs. specialized services e.g., white-glove, timed delivery.

It’s expected that delivery information, including estimated costs and timelines, would be provided once you proceed to the checkout and input your delivery address.

Key Aspects of Tile Delivery

When ordering tiles, especially in bulk, there are several practical considerations for delivery: Kl-trading-consultants.com Reviews

Pallet Delivery: Large tile orders are typically shipped on pallets via a third-party logistics company. This means the delivery vehicle might be a large lorry.
Curb-Side Delivery: Most standard tile deliveries are “curb-side.” This means the driver will deliver the pallet to the nearest accessible point outside your property e.g., driveway, curb. It is generally the customer’s responsibility to move the tiles from the delivery point into their home or storage area.
Offloading: Pallets are usually offloaded using a pallet truck with a tail lift. Ensure there is clear, level ground for this.
Access Restrictions: If your property has limited access narrow roads, steep driveways, weight restrictions, it is crucial to inform Capietra.com or their delivery partner in advance. Failure to do so could result in failed deliveries and redelivery charges.
Inspection Upon Arrival: This is paramount. Before signing for the delivery, always inspect the order thoroughly for any signs of damage or missing items.
- Check for visible damage: Look for broken tiles, ripped packaging, or crushed boxes.
- Count the packages: Verify that the number of packages matches the delivery note.
- Sign as “Damaged” or “Unchecked”: If there’s any suspicion of damage, or if you can’t thoroughly inspect it right away, sign the delivery note as “damaged” or “unchecked.” This protects your ability to make a claim later. If you sign for the delivery as “received in good condition,” it can be very difficult to claim for damages discovered later.
Storage: Plan where you will store the tiles upon arrival. They need to be kept dry and flat.

Minimizing Delivery Issues

Provide Clear Instructions: If you have specific delivery requirements or access challenges, communicate them clearly when ordering or follow up with customer service immediately after placing the order.
Ensure Someone is Available: It is highly recommended that someone is present to receive and inspect the delivery. This prevents issues with leaving heavy items unattended or signing for damaged goods unknowingly.
Order a Buffer: It is standard practice to order at least 10-15% extra tiles overage to account for cuts, breakages during installation, or future repairs. This also helps if a few tiles arrive damaged, as you might still have enough to complete the project without delays.

By being prepared for the logistics of tile delivery, customers can ensure a smoother and less stressful experience with their Capietra.com order.

Capietra.com Return Policy

Understanding a retailer’s return policy is essential for any purchase, especially for items like tiles where quantities and specific appearances matter.

While Capietra.com’s full return policy would typically be found in their terms and conditions, general industry practices for tile returns can provide insight.

General Principles of Tile Returns

Most tile retailers have specific conditions for returns due to the nature of the product heavy, fragile, batch-dependent.

Unopened, Full Packs Only: It is highly probable that Capietra.com, like most tile suppliers, will only accept returns of full, unopened packs of tiles. Individual tiles or opened boxes are rarely returnable because they cannot be resold as new.
Time Limit: There will almost certainly be a time limit within which returns must be initiated, commonly 14 to 30 days from the date of delivery.
Condition of Goods: Returned items must be in their original, resellable condition. This means no damage, stains, or signs of use. Original packaging is often required.
Proof of Purchase: A valid receipt or order confirmation will be necessary to process any return.
Restocking Fees: Some retailers charge a restocking fee for returns, particularly for large or specialized orders. This covers the cost of handling, inspecting, and re-warehousing the goods.
Return Shipping Costs: The customer is typically responsible for arranging and paying for the return shipping of unwanted tiles. Given their weight, this can be a significant cost.
Batch Variation: Tiles are often produced in “batches” or “shades,” and slight color variations can occur between different production runs. This is usually not considered a defect, and returns due to minor batch differences might not be accepted, especially if the customer did not order sufficient overage from a single batch.

Specific Considerations for Capietra.com

While the exact details should be confirmed on their official “Terms & Conditions” or “Returns Policy” page, based on their emphasis on quality and customer satisfaction, they likely aim for a fair policy. Capoeirashop.fr Reviews

Damaged Goods Upon Delivery: As mentioned in the “Shipping & Delivery” section, any damage must be reported immediately upon delivery and noted on the delivery receipt. Capietra.com would be responsible for replacing or refunding items damaged in transit if properly reported.
Faulty Products: If tiles are genuinely faulty or defective beyond minor natural variations in stone, the retailer should offer a replacement or refund, often covering return shipping for the faulty items.
Sample Service Impact: The free sample service significantly reduces the likelihood of needing to return tiles due to a misjudgment of color or texture, as customers can preview the product beforehand.

How to Initiate a Return General Steps

If you need to return tiles to Capietra.com:

Review the Official Policy: Locate and carefully read Capietra.com’s dedicated return policy on their website.
Contact Customer Service: Reach out to Capietra.com’s customer service team via phone or email, T: 01380 735886 | E: [email protected] within the specified return window.
Provide Order Details: Have your order number and details of the items you wish to return ready.
Follow Instructions: Adhere to their instructions regarding packaging, labeling, and arranging for return shipping. Remember that for heavy items, professional courier services for palletized goods might be necessary.
Await Confirmation: Wait for confirmation of your return and information regarding your refund or exchange.

It’s always prudent to measure carefully, use their sample service, and order a reasonable overage to minimize the chances of needing to return tiles.

Frequently Asked Questions

What is Capietra.com?

Capietra.com is an online and physical retailer based in the UK specializing in natural stone and porcelain tiles for various applications including floors, walls, bathrooms, kitchens, and outdoor spaces.

They offer curated collections and design-led products.

What types of tiles does Capietra.com sell?

Capietra.com sells a wide range of tiles, including porcelain, natural stone such as marble, limestone, and travertine, and specialty tiles like patterned and textured designs. Their collections cater to diverse aesthetics.

Does Capietra.com offer free samples?

Yes, Capietra.com offers a free sample service, allowing customers to order up to six cut tile samples at no cost to assess them in person before making a purchase.

How many free samples can I order from Capietra.com?

You can order up to six cut tile samples for free from Capietra.com.

Are Capietra.com tiles good quality?

Based on the website’s emphasis on their “family-run and fully obsessed with all things stone, tiles, decor, and detail” ethos, Capietra.com positions itself as a provider of high-quality, curated tile collections.

Their detailed product imagery also suggests a focus on quality.

What is the price range of Capietra.com tiles?

The price range for Capietra.com porcelain tiles typically ranges from around £68.64 /m² to over £99.19 /m², with natural stone options potentially being higher, depending on the specific material and collection.

Does Capietra.com have physical stores?

Yes, Capietra.com has a “Where to Buy” section and mentions “Tile Matchmakers” retailers and a “Store Locator,” indicating they have a network of physical showrooms or stockists throughout the UK.

What is the Capietra.com “Journal” section?

The “Journal” section on Capietra.com is a blog or resource hub that provides articles on tile trends, design inspiration, project ideas, and practical advice related to interior design and tiling.

How do I contact Capietra.com customer service?

You can contact Capietra.com customer service via phone at 01380 735886 or by email at [email protected].

Does Capietra.com offer discounts or promotions?

Yes, the website prominently displays promotions such as “30% Off Grout & Ancillaries When you buy full tile packs” using a specific code, indicating they do offer discounts.

What payment methods does Capietra.com accept?

Capietra.com accepts card payments via PayPal at checkout, providing a secure and widely used payment option.

Can I return tiles to Capietra.com if I change my mind?

Most tile retailers, including likely Capietra.com, accept returns of full, unopened packs of tiles within a specific timeframe e.g., 14-30 days, provided they are in resellable condition.

Customers are typically responsible for return shipping costs.

What should I do if my Capietra.com order arrives damaged?

If your Capietra.com order arrives damaged, it is crucial to note the damage on the delivery receipt before signing and contact their customer service immediately with photographic evidence.

Most retailers will replace or refund items damaged in transit if properly reported.

Does Capietra.com ship internationally?

The website’s primary focus appears to be on the UK market, with a UK phone number and UK-based store locator.

Information about international shipping is not readily available on the homepage.

It’s best to contact them directly for international inquiries.

How do I know how many tiles to order from Capietra.com?

It is recommended to measure your area carefully and add at least 10-15% extra tiles as “overage” to account for cuts, breakages, and potential future repairs.

Capietra.com’s website may offer a tile calculator or suggest consulting a professional.

What is the “Aventuras Collection” on Capietra.com?

The “Aventuras Collection” is a new range of porcelain tiles featured on Capietra.com, highlighting specific patterns and colors like “Palma Olive” and “Ziggy Corner Blue.”

Are Capietra.com tiles suitable for outdoor use?

Yes, Capietra.com has a dedicated “Outdoor Tiles & Paving” section, indicating they offer tiles specifically designed and suitable for outdoor applications.

How can I get design inspiration from Capietra.com?

You can get design inspiration from Capietra.com through their “Journal” section, which features articles on tile trends, interior schemes, and project ideas, as well as browsing their “Curated Collections.”

Does Capietra.com offer trade accounts?

While not explicitly stated on the homepage, many tile retailers of this size offer trade accounts for builders, designers, and contractors.

It’s advisable to inquire directly with their sales team.

What is a “Tile Matchmaker” from Capietra.com?

A “Tile Matchmaker” refers to retailers or experts within Capietra.com’s network located throughout the UK who are available to assist customers with tile selection and design advice.

Capietra.com Reviews