Based on checking the website, LSD.co.uk appears to be an online retailer specializing in landscaping and garden supplies, particularly paving slabs, walling, aggregates, and related tools.

The site prominently features products for outdoor living spaces, including various types of natural stone and porcelain paving.

This review will delve into the details of what LSD.co.uk offers, its operational specifics, and how it stacks up as a supplier in the UK landscaping market.

It’s crucial to understand that while the name “LSD” might trigger associations with illicit substances for some, based on the website’s content, LSD.co.uk is entirely unrelated to such activities.

Instead, it stands for “Landscaping Supplies Direct,” focusing solely on materials for home and garden improvement.

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Our purpose here is to evaluate the online store as a legitimate business for landscaping needs, providing insights into its products, services, and overall customer experience based on the available information.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

LSD.co.uk Review & First Look

The site’s primary offerings revolve around paving solutions, including various types of slabs, block paving, walling, and edging. They highlight being a direct importer of Indian sandstone paving, which suggests competitive pricing and a good range of options in this category. Beyond paving, they also list decorative aggregates and garden living items, indicating a broader scope of products for outdoor projects.

What stands out in the first look is their emphasis on customer convenience. They offer nationwide delivery with stated lead times of 3-5 working days for most full packs, along with options for next-day, Saturday, and AM delivery. This flexibility is a significant advantage for customers planning specific project timelines. Furthermore, the option to purchase split packs of paving is a clever solution to minimize waste and save money, addressing a common pain point for DIY enthusiasts and smaller-scale projects. They also mention bespoke cuts for natural stone products, catering to custom design needs.

The website also clearly displays pricing, often showing both per m2 and per pack prices, inclusive of VAT, which helps in quick budgeting. Featured products like “Strata Stones – Sansar Porcelain” and “Natural Sandstone Walling” are prominently displayed on the homepage, giving visitors an immediate glimpse into their premium offerings. The inclusion of a “Trustpilot” mention on the homepage, without a direct link to specific reviews, suggests they value customer feedback and likely have a presence on the platform, although direct verification would require navigating to Trustpilot itself.

Overall, the first look at LSD.co.uk suggests a serious and customer-oriented supplier in the landscaping sector, aiming to provide a comprehensive range of products with convenient delivery options.

LSD.co.uk Pros & Cons

Navigating any online retail space comes with its advantages and disadvantages.

Based on the information available on LSD.co.uk’s homepage, here’s a breakdown of its pros and cons, especially relevant for those embarking on landscaping projects.

Pros:

Extensive Product Range: LSD.co.uk seems to offer a comprehensive selection of landscaping materials, prominently featuring various types of paving slabs Indian sandstone, porcelain, natural stone, walling, edging, and decorative aggregates. This wide variety caters to diverse aesthetic preferences and project requirements. They also mention “Thousands of Products Available Now,” indicating a deep inventory.
Direct Importer Advantage: By being a direct importer of Indian sandstone paving, LSD.co.uk likely offers more competitive pricing and better control over the quality of these popular products. This can translate into significant cost savings for customers.
Flexible Delivery Options: The provision of nationwide delivery, standard 3-5 working day delivery, and optional next-day, Saturday, or AM delivery is a major plus. This flexibility is critical for managing project timelines and ensuring materials arrive when needed.
Split Pack Availability: The option to buy “split packs” or “part packs” of paving is an excellent feature. It reduces waste, saves money for customers who don’t need full pallets, and makes smaller projects more feasible. This shows a thoughtful approach to customer needs.
Bespoke Cuts for Natural Stone: Offering custom-made, bespoke natural stone products is a significant advantage for projects requiring specific dimensions or unique designs, setting them apart from generic suppliers.
Transparent Pricing: Prices are clearly displayed per square meter and per pack, inclusive of VAT. This upfront pricing helps customers accurately budget for their projects without hidden costs.
Established Presence: Having been “Established in 2007,” LSD.co.uk boasts over 15 years of experience in the landscaping supply industry. This longevity suggests reliability and a proven track record.
Customer Support & Knowledgeable Staff: The website highlights approachable and highly knowledgeable staff available via phone 01142 310 911 during business hours Mon-Fri: 8am-5:30pm. This direct access to expert advice is invaluable for complex landscaping decisions.
Focus on Value: The mention of “Competitive pricing on leading UK paving brands” and “cheap paving slabs for those working to a budget” indicates a commitment to offering value across different price points.

Cons:

Limited Online Reviews Visibility Directly on Site: While a “Trustpilot” badge is mentioned, direct links or embedded customer reviews aren’t immediately apparent on the homepage. Customers often rely heavily on readily accessible testimonials to build trust in online purchases, especially for large items like landscaping materials.
No Explicit Returns Policy Details on Homepage: Key information like a detailed returns policy or warranty information isn’t immediately visible. For high-value purchases, understanding these policies upfront is crucial.
Heavy Emphasis on Paving: While they do offer other categories, the primary focus and visible featured products are heavily skewed towards paving. Customers looking for a wider array of general garden supplies e.g., planting, irrigation, garden furniture beyond basic living items might need to dig deeper or look elsewhere.
Reliance on Phone for Support: While good to have, some customers prefer live chat or more comprehensive online self-service options for quick queries outside of traditional business hours.
No Clear Project Gallery/Inspiration Section: While they have “Garden Ideas Advice & Guides,” a dedicated, visually rich project gallery showcasing completed work using their products could further inspire customers and demonstrate product application.

In summary, LSD.co.uk presents a strong case as a reliable and customer-focused supplier within the landscaping industry, particularly for paving and hardscaping needs.

Its commitment to flexible delivery and split packs addresses practical customer demands effectively.

LSD.co.uk Alternatives

When considering landscaping supplies, it’s always wise to explore alternatives to ensure you’re getting the best product, service, and value for your specific project.

While LSD.co.uk offers a strong proposition, especially for paving, other reputable suppliers in the UK market cater to various needs and preferences.

Here are some notable alternatives, each with its own strengths:

1. Marshalls

Overview: Marshalls is arguably one of the most recognized and established names in the UK landscaping industry. They are a leading manufacturer and supplier of hard landscaping products, including paving, block paving, walling, kerbs, and drainage solutions.
Strengths:
- Brand Reputation & Quality: Known for high-quality, durable products with extensive guarantees.
- Wide Distribution: Products are available through a vast network of builders’ merchants, garden centers, and online retailers.
- Comprehensive Range: Offers an incredibly diverse range of styles, colors, and materials, from natural stone to innovative concrete products.
- Design & Technical Support: Provides extensive resources, design tools, and technical advice for professionals and DIYers.
Considerations: Often at a higher price point due to brand premium and quality.

2. Bradstone

Overview: Another major player in the UK, Bradstone specializes in high-quality garden paving, decorative aggregates, walling, and driveway products. They focus on creating aesthetically pleasing and practical outdoor spaces.
- Design-Oriented: Strong emphasis on aesthetics and design trends, offering products that cater to various garden styles e.g., contemporary, traditional.
- Innovation: Regularly introduces new product lines with unique textures and finishes.
- Accessibility: Products are widely available through national builders’ merchants and independent stockists.
Considerations: Similar to Marshalls, their products can be premium-priced.

3. Paving Superstore

Overview: Paving Superstore is a prominent online retailer with a vast catalog of paving, aggregates, walling, and other landscaping essentials from numerous brands, including their own imports.
- Massive Selection: Offers one of the largest online selections, allowing for easy comparison of different brands and materials in one place.
- Competitive Pricing: Often provides competitive prices across a wide range of products due to high volume sales and direct sourcing.
- Convenient Online Experience: User-friendly website with detailed product information and delivery options.
Considerations: As an aggregator, product availability and delivery times can vary depending on the specific brand chosen.

4. Travis Perkins / Jewson Builders’ Merchants

Overview: These are large national chains of builders’ merchants that stock a wide range of building and landscaping materials, catering to both trade professionals and DIY customers.
- Physical Locations: Offers the advantage of physical branches where customers can see products in person, pick up orders, and get immediate advice.
- Diverse Inventory: Beyond just landscaping, they stock a full range of building materials, making them a one-stop-shop for larger renovation projects.
- Trade Accounts: Ideal for professionals with trade accounts offering specific pricing and credit terms.
Considerations: Online ordering might be less streamlined for pure landscaping items compared to specialist sites, and pricing might vary between branches.

5. Local Independent Landscaping Suppliers

Overview: Every region has numerous independent landscaping supply companies, often operating from physical yards but many also offering online sales and delivery.
- Personalized Service: Often provide more tailored advice and flexible solutions.
- Local Knowledge: Can offer insights into local planning regulations or specific material needs for the area.
- Unique Stock: May carry niche products or locally sourced materials not found elsewhere.
- Competitive Local Delivery: Often more flexible and cost-effective for local deliveries.
Considerations: Product range might be smaller, and online presence can vary in sophistication. Pricing might not always be as competitive as large online retailers, but service can compensate.

When choosing an alternative, consider factors like your project size, budget, desired aesthetic, urgency of delivery, and whether you prefer online convenience or the ability to see products in person.

Each of these alternatives presents a viable option, depending on your specific needs.

How to Shop Effectively on LSD.co.uk

Shopping for landscaping materials online, especially for large items like paving, requires a systematic approach to ensure you get exactly what you need without hassle.

Here’s a guide to shopping effectively on LSD.co.uk:

1. Plan Your Project Thoroughly:

Before you even click on a product, have a clear vision and detailed plan for your landscaping project.

Measure Accurately: Calculate the exact square meterage required for paving or walling. LSD.co.uk advises buying 10% more for cuts and breakages, a crucial tip to avoid running short mid-project.
Determine Style & Material: Research different types of paving porcelain, sandstone, concrete and their characteristics durability, maintenance, aesthetic. Browse garden design ideas to inform your choice.
Budget: Set a realistic budget for materials, factoring in delivery costs. LSD.co.uk clearly lists prices per m2 and per pack, inclusive of VAT, which helps in budgeting.

2. Navigate the Website Efficiently:

LSD.co.uk categorizes its products clearly, making navigation straightforward.

Top Categories: Use the main navigation menu Paving Slabs, Walling & Edging, Decorative Aggregates, Garden Living, Tools & Equipment, LSD Exclusive.
Search Function: If you know exactly what you’re looking for e.g., “grey porcelain paving”, use the search bar for quick results.
Filters: Once in a category, utilize filters if available for color, material, size, or price range to narrow down options.

3. Understand Product Details:

Read Descriptions Carefully: Pay close attention to product descriptions, which include material type, dimensions, thickness, and any specific installation requirements.
Check Pack Sizes & Coverage: Verify the square meterage covered by each pack. For example, “Strata Stones – Sansar Porcelain” offers multiple pack sizes e.g., 21.60m2.
Look for Icons: Note icons indicating “Split Packs Available” or “Delivery Included*” to understand specific purchase and delivery terms.
Review Product Options: Many products, especially paving, come with various size options. Select the correct dimensions and pack sizes required. For instance, “Natural Sandstone Walling” offers numerous individual block sizes and pack options.

4. Leverage “Split Packs” for Savings and Efficiency:

LSD.co.uk’s offering of split/part packs is a significant advantage.

Reduce Waste: If your project isn’t a perfect multiple of full pack sizes, buying split packs can prevent over-ordering and minimize material waste.
Cost-Effective for Smaller Projects: Avoids the need to buy full pallets when only a few extra slabs are needed.
How to Identify: Look for the “Split/Part Packs Available” icon or description on product pages. Some products also list individual slab prices e.g., “Outdoor Porcelain Tiles – Rasa Beige – Single Sizes”.

5. Consider Delivery Options:

Delivery is a major component of online landscaping material purchases.

Standard Delivery: Most full pack prices include delivery to most of the UK within 3-5 working days. This is the most cost-effective option for planned projects.
Expedited Options: If you’re on a tight schedule, inquire about “Next day delivery,” “Saturday delivery,” or “AM delivery” options. Be prepared for potential additional costs.
Accessibility: Ensure your delivery location is accessible for large vehicles, as paving can arrive on pallets.

6. Utilize Customer Support:

Don’t hesitate to contact their customer support if you have questions.

Phone Support: Call 01142 310 911 during their operating hours Mon-Fri: 8am-5:30pm. Their staff are highlighted as “friendly, approachable and highly knowledgeable.”
Contact Form: Use the “Contact Support” option on the website for written inquiries.
Advice & Guides: Explore their “Garden Ideas Advice & Guides” and “Suppliers guides and design software” for general information and inspiration.

7. Review Your Cart & Place Order:

Double-Check Quantities: Before proceeding to checkout, meticulously review your cart to ensure all quantities, sizes, and product selections are correct, including the 10% extra for cuts.
Account Registration: Consider registering for a trade account or a regular customer account. This can simplify future orders and potentially provide access to order history.
Payment: Prepare your payment method. Ensure the total price, including VAT and any additional delivery charges, matches your budget.

By following these steps, you can make an informed and efficient purchase on LSD.co.uk, ensuring your landscaping project gets off to a solid start with the right materials.

LSD.co.uk Pricing

Understanding the pricing structure on LSD.co.uk is crucial for budgeting your landscaping project effectively.

Based on the examples provided on their homepage, LSD.co.uk adopts a transparent pricing model that aims to cater to various project sizes and budgets.

General Pricing Structure:

Per Square Meter m2 Price: This is the most common pricing unit displayed for paving slabs. It allows customers to easily calculate the cost based on the area they need to cover. For instance, “Strata Stones – Sansar Porcelain – Raven Black – Paving Slabs” starts “From £33.38 per m2 inc VAT.”
Per Pack Price: For larger quantities, prices are also quoted per full pack e.g., pallet. This is beneficial for understanding the total cost for bulk purchases. For the same Sansar Porcelain, a 21.60m2 pack costs “£720.91 per pack inc VAT.”
Individual Unit Price for split packs/single items: For products where split packs are available or for individual items like walling blocks, a “per slab” or “per block” price is also provided. This is particularly useful for topping up existing projects or for very small areas. For example, “Natural Sandstone Walling – Pitched Faced – Imperial Cream” offers individual blocks starting from “£1.50 per block inc VAT.”
VAT Inclusive: All prices displayed on the website are clearly marked as “inc VAT” inclusive of Value Added Tax, which means the price you see is the final price you pay, simplifying budgeting and avoiding surprises.

Key Pricing Aspects and Examples:

Variability by Material and Type: As expected, prices vary significantly based on the material natural stone, porcelain, sandstone, finish, and specific product line.
- Porcelain Paving: Appears to be in a mid to high-range price bracket.
  - Strata Stones – Sansar Porcelain – Raven Black: From £33.38 per m2 inc VAT pack price for 21.60m2 is £720.91
  - Outdoor Porcelain Tiles – Rasa Beige: From £23.17 per m2 inc VAT pack price for 21.60m2 is £500.39
  - Outdoor Porcelain Tiles – Travertine Silver: From £27.83 per m2 inc VAT pack price for 21.60m2 is £601.13
  - Strata Stones – Colorado Light Porcelain – Summer: From £27.20 per m2 inc VAT pack price for 28.80m2 is £783.36
- Natural Sandstone Walling: Prices are typically quoted per m2 or per individual block due to the nature of walling.
  - Natural Sandstone Walling – Pitched Faced – Imperial Cream: From £98.82 per m2 inc VAT pack prices for different sizes range from £426.25 to £430.27. individual blocks from £1.50. This higher per m2 price reflects the product type walling vs. flat paving and potentially the labor involved in cutting and shaping.
Delivery Costs: While “Nearly all full pack prices include delivery to most of the UK,” it’s important to note that this applies to standard 3-5 working day delivery. Extras like “Next day delivery,” “Saturday delivery,” or “AM delivery” will likely incur additional charges, though specific prices for these are not explicitly stated on the homepage. Customers should factor these in if urgent delivery is required.
“Cheap Budget Paving”: LSD.co.uk also highlights that they “supply cheap paving slabs for those working to a budget.” While no specific examples of these budget options are provided on the main page, it indicates their commitment to offering solutions across various price points, not just premium products. This suggests that diligent customers can find more economical options by exploring the full product catalog.

Financial Considerations & Best Practices:

Budget 10% Extra: As advised by LSD.co.uk, always factor in an additional 10% for cuts, breakages, and potential future repairs. This small upfront investment can save significant time and money if you run short.
Compare Pack vs. Individual Prices: For smaller top-up orders, compare the cost of individual slabs/blocks versus a small split pack to determine the most cost-effective solution.
Consider Total Project Cost: Remember that material costs are just one component. Factor in preparation materials sub-base, geotextile, aggregates, jointing compounds/grout, tools, and labor if you’re hiring professionals.
Promotions and Offers: Keep an eye on their “SPECIAL OFFERS” section, as these can provide opportunities for significant savings on specific products.

Overall, LSD.co.uk’s pricing model is transparent and caters to various purchasing needs, from full pallets to individual units.

Their inclusion of VAT in displayed prices simplifies the buying process, making it easier for customers to manage their project budgets.

How to Create an Account on LSD.co.uk

Creating an account on LSD.co.uk streamlines the purchasing process, allows you to track orders, save favorites, and potentially access specific features like trade pricing.

Based on the website’s navigation, the process is straightforward.

Steps to Create an Account:

Locate the “Register” Link:
- On the top right corner of the homepage, you’ll typically find links for “My Account” and “Trade account.”
- Next to “My Account,” you should see a “Register” link. Click on this to begin the account creation process.
Choose Account Type if prompted:
- The website mentions “1 Trade account” alongside “Register | Sign in.” It’s possible that clicking “Register” will first ask if you want to create a standard customer account or a trade account.
- Standard Customer Account: This is for general consumers purchasing for personal landscaping projects. This is the most common choice.
Fill in Your Details:
- Regardless of the account type, you will be directed to a registration form. You’ll typically need to provide:
  - Personal Information: Your first name and last name.
  - Contact Information: Your email address which will likely become your username and a phone number.
  - Address: Your billing and/or shipping address. This is crucial for delivery purposes.
  - Password: Create a secure password. It’s advisable to use a combination of uppercase and lowercase letters, numbers, and symbols. Confirm the password to ensure accuracy.
Agree to Terms and Conditions:
- Before finalizing your registration, you will usually need to check a box indicating that you have read and agree to the website’s “Terms and Conditions,” “Privacy Policy,” and potentially a “Cookies Policy.” It’s always a good practice to quickly review these documents, especially the terms related to returns, delivery, and data usage.
Complete Registration:
- Click the “Register” or “Create Account” button to submit your information.
- You might receive a confirmation email to verify your email address. If so, open the email and click the verification link to activate your account. This step helps secure your account and ensures you receive important communications.

Benefits of Having an Account:

Faster Checkout: Your shipping and billing information will be stored, making future purchases quicker.
Order History: You can easily view your past orders, track current shipments, and reorder products.
Wish List/Favourites: Save products you’re interested in for future reference or comparison. The website shows a “Favourites” link at the top, implying this functionality.
Manage Details: Update your contact information, shipping addresses, and password directly from your account dashboard.
Trade Benefits: If you’ve registered for a trade account, you’ll gain access to any specific trade pricing or support offered.

Creating an account is a simple yet beneficial step for anyone planning to make multiple purchases or requiring streamlined management of their landscaping material orders from LSD.co.uk.

How to Contact LSD.co.uk Customer Support

Effective customer support is paramount, especially when dealing with large, heavy, and often expensive landscaping materials.

LSD.co.uk provides clear channels for customers to get in touch.

Primary Contact Methods:

Telephone Support:
- Number: The most prominent contact method displayed on their homepage is their phone number: 01142 310 911.
- Hours of Operation: They clearly state their opening hours: Mon – Fri: 8am – 5:30pm. This is ideal for speaking directly with a representative for immediate queries, product advice, or order issues.
- Benefit: Direct phone contact is often the quickest way to resolve complex issues or get detailed product information from their “highly knowledgeable” staff.
Online Contact Form Email-based Inquiry:
- Location: There’s a “Contact Support” link/button clearly visible in the top navigation bar and likely in the footer as well.
- Process: Clicking this link will typically lead to a contact form where you can submit your inquiry. You’ll likely need to provide your name, email address, subject, and a detailed message.
- Benefit: Suitable for non-urgent inquiries, providing a written record of your communication, or for reaching out outside of phone operating hours. Expect a response via email within their business days.

Other Potential Avenues Less Explicit on Homepage but Common:

Email Address Direct: While a contact form is provided, many companies also list a direct email address for support e.g., [email protected] or [email protected]. If not immediately visible, it might be found on their “Contact Us” page after clicking “Contact Support.”
Physical Address: For official correspondence or in rare cases of physical returns/visits though direct visits to a warehouse are unlikely for consumers, a physical business address is usually found in the “About Us” section or the footer.
Social Media: While not a primary support channel for many B2C companies handling large goods, some businesses monitor social media platforms e.g., Facebook, Twitter for customer queries. However, for specific order details or sensitive information, it’s always best to use official channels like phone or email.
FAQs / Help Center: While not explicitly mentioned as a “Help Center” on the homepage, the “Advice & Guides” section might contain answers to common questions about delivery, product care, or installation, which can reduce the need to contact support directly.

Best Practices When Contacting Support:

Have Information Ready: If you’re inquiring about an order, have your order number, name, and date of purchase readily available.
Be Clear and Concise: Whether by phone or email, clearly state your issue or question to help the support team assist you efficiently.
Be Patient: While they aim for quick service, response times can vary depending on query volume.

LSD.co.uk appears to prioritize direct and knowledgeable customer support through its phone line, complemented by an online contact form for written inquiries, ensuring customers have reliable ways to get assistance with their landscaping needs.

LSD.co.uk for Trade vs. Consumer

Catering to Consumers DIYers & Homeowners:

User-Friendly Website: The site’s layout, clear product categories Paving Slabs, Garden Living, etc., and visible pricing per m2, per pack, inc VAT are designed for easy navigation by anyone, regardless of their landscaping experience.
Split Packs: This is a huge benefit for consumers. Many DIY projects don’t require full pallet quantities, and the ability to purchase “split packs” or even individual slabs as seen with “Outdoor Porcelain Tiles – Rasa Beige” reduces waste and cost for smaller-scale renovations. This is a clear indication of serving homeowners.
Delivery Options: Nationwide delivery with clear 3-5 working day estimates, plus options for next-day or Saturday delivery, caters to the practical needs of homeowners planning weekend projects or who have specific deadlines.
“Garden Ideas Advice & Guides”: This section is geared towards providing inspiration and practical information, which is invaluable for consumers embarking on their first major landscaping project.
“Cheap Budget Paving”: The mention of supplying “cheap paving slabs for those working to a budget” directly addresses the cost-consciousness often seen among homeowners.

Catering to Trade Professionals:

“Trade Account” Option: The explicit link for a “Trade account” is the strongest indicator of their commitment to professionals. Trade accounts typically offer:
- Special Pricing: Professionals often receive discounted rates or bulk pricing not available to the general public.
- Credit Facilities: Trade accounts can allow for credit terms, which is crucial for managing cash flow on larger projects.
- Dedicated Support: Sometimes, trade customers get access to dedicated account managers or priority support.
- VAT Invoicing: Simplified VAT invoicing for business accounting.
Direct Importer of Indian Sandstone: Being a direct importer suggests a reliable supply chain and potentially better pricing on common trade materials.
Knowledgeable Staff: The emphasis on “highly knowledgeable about landscaping supplies” staff is appealing to trade professionals who often need expert advice on technical specifications or project challenges.
Large Pack Sizes: While offering split packs, the availability of large, full packs is essential for trade professionals who purchase materials in bulk for commercial or extensive residential jobs. For example, the 28.80m2 packs for Strata Stones – Colorado Light Porcelain.

In essence, LSD.co.uk seems to have a well-rounded strategy.

This dual approach allows them to capture a broader market share within the UK landscaping supply sector.

LSD.co.uk Shipping and Delivery

Shipping and delivery are critical components of the customer experience, especially when dealing with heavy and bulky items like landscaping materials.

LSD.co.uk outlines its delivery policies quite clearly on its homepage, focusing on nationwide coverage and various options.

Key Aspects of LSD.co.uk’s Delivery:

Nationwide Delivery:
- LSD.co.uk boasts “Nationwide Delivery,” indicating that they can ship products across most of the UK. This broad reach is a significant advantage for customers outside major metropolitan areas.
- It’s important to confirm that “most of the UK” covers your specific postcode, as remote or island locations might have restrictions or additional charges.
Standard Delivery Included in Price for Full Packs:
- “Nearly all full pack prices include delivery to most of the UK within 3-5 working days.” This is a major benefit, as it means the listed price for full packs is often the final price you pay, simplifying budgeting.
- The 3-5 working day timeframe is standard for palletized freight and allows for efficient planning, although it requires some foresight from the customer.
Expedited Delivery Options Extras Available:
- For customers with tighter deadlines, LSD.co.uk offers premium delivery services:
  - Next day delivery: For urgent projects requiring materials quickly.
  - Saturday delivery: Convenient for homeowners or those who can only receive deliveries on weekends.
  - AM delivery: Guarantees delivery in the morning, which can be crucial for coordinating with contractors or managing work schedules.
- Important Note: These expedited services are “Extras available,” which implies they will incur additional costs. The specific pricing for these premium options would likely be calculated at checkout or require a direct inquiry.
Delivery Method & Considerations:
- While not explicitly detailed on the homepage, deliveries of paving slabs and other heavy landscaping materials are typically made via pallet networks using curbside delivery. This means the goods will be offloaded to the nearest safe, accessible point to your property usually the driveway or roadside and not carried into your garden or property.
- Access: Customers must ensure their delivery location has suitable access for a large delivery vehicle e.g., a HGV with a tail-lift. Narrow lanes, steep inclines, or restricted access areas could pose challenges and might require alternative arrangements or lead to failed deliveries.
- Receiving Delivery: It’s essential for someone to be present to sign for the delivery and check the goods for any damage or discrepancies before signing. Any issues should be noted on the delivery note and reported to LSD.co.uk immediately.
Split Packs and Delivery:
- The availability of “Split Packs” is highlighted as a customer convenience, though the delivery terms for these smaller, custom orders might differ slightly or have a separate charge compared to full packs, if not covered by the “nearly all full pack prices include delivery” clause. This would need clarification during the ordering process for split packs.

Best Practices for Delivery:

Plan Ahead: Always order well in advance of your project start date, allowing for the 3-5 working days standard delivery plus a buffer for unforeseen delays.
Confirm Access: Before ordering, assess your property’s accessibility for large vehicles. If in doubt, contact LSD.co.uk customer support to discuss.
Be Present: Ensure someone is available to accept and inspect the delivery. This prevents issues later if there’s damage or missing items.
Understand What Curbside Means: Be prepared to move heavy materials from the delivery point to your project area yourself or with adequate help.

LSD.co.uk’s clear communication regarding its delivery services instills confidence, offering both cost-effective standard options and flexible expedited services to meet diverse customer needs.

Frequently Asked Questions

What is LSD.co.uk?

Based on checking the website, LSD.co.uk Landscaping Supplies Direct is an online retailer specializing in a wide range of landscaping and garden supplies, including paving slabs, walling, decorative aggregates, and garden tools.

What kind of products does LSD.co.uk sell?

LSD.co.uk sells various hard landscaping products such as Indian sandstone paving, porcelain paving, concrete paving slabs, block paving, natural stone walling, edging, decorative aggregates gravel, chippings, and some garden living items and tools.

Does LSD.co.uk offer nationwide delivery in the UK?

Yes, LSD.co.uk offers nationwide delivery to most of the UK. Nearly all full pack prices include delivery.

How long does standard delivery take from LSD.co.uk?

Standard delivery for full packs usually takes 3-5 working days to most of the UK.

Can I get next-day delivery from LSD.co.uk?

Yes, LSD.co.uk offers extra options like next-day delivery, Saturday delivery, and AM morning delivery, though these expedited services likely incur additional costs. Kybotech.co.uk Reviews

Are prices on LSD.co.uk inclusive of VAT?

Yes, all prices displayed on LSD.co.uk, whether per m2 or per pack, are clearly stated as “inc VAT” inclusive of Value Added Tax.

Can I buy small quantities of paving slabs from LSD.co.uk?

Yes, LSD.co.uk offers “Split Packs” or “Part Packs” for many paving products, allowing customers to buy smaller quantities than full pallets to reduce waste and cost.

Does LSD.co.uk offer bespoke cuts for natural stone?

Yes, LSD.co.uk offers custom-made, bespoke natural stone products, catering to specific design requirements.

How can I contact LSD.co.uk customer support?

You can contact LSD.co.uk customer support by phone at 01142 310 911 during their operating hours Mon-Fri: 8am-5:30pm or by using the “Contact Support” form on their website.

What are LSD.co.uk’s customer service hours?

LSD.co.uk customer service is open Monday to Friday, from 8am to 5:30pm. Faro-airport-taxis.com Reviews

Is LSD.co.uk a reputable company?

Yes, LSD.co.uk states it was “Established in 2007,” indicating over 15 years of experience in the landscaping supply industry, suggesting a stable and established business.

They also mention Trustpilot, implying a focus on customer feedback.

Does LSD.co.uk sell budget-friendly paving options?

Yes, LSD.co.uk mentions that they “supply cheap paving slabs for those working to a budget,” indicating they have options for various price points.

What is the advantage of buying Indian sandstone from LSD.co.uk?

LSD.co.uk highlights that they are a “direct importer of Indian sandstone paving,” which often means more competitive pricing and potentially better quality control for these popular materials.

Do I need to create an account to place an order on LSD.co.uk?

While you can likely check out as a guest, creating an account on LSD.co.uk offers benefits like faster checkout, access to order history, and the ability to save favorites. Premierpettravel.com Reviews

What is a “Trade account” on LSD.co.uk?

What should I do if my delivery from LSD.co.uk is damaged?

While not explicitly stated on the homepage, standard practice for large deliveries is to check goods upon arrival, note any damage on the delivery note, and report it to customer support immediately.

Does LSD.co.uk provide design advice or guides?

Yes, LSD.co.uk has a section for “Garden Ideas Advice & Guides” and mentions “Suppliers guides and design software” to assist customers with their projects.

How do I know how much paving to order?

LSD.co.uk advises customers to measure their area accurately and to buy 10% more than the calculated square meterage to account for cuts and breakages during installation.

Does LSD.co.uk sell tools and equipment for landscaping?

Yes, “TOOLS & EQUIPMENT” is listed as one of their main product categories, indicating they sell items necessary for landscaping projects.

Can I compare products on LSD.co.uk?

Yes, the website features an “Add to Compare” option below product listings, suggesting you can select multiple products to view their specifications side-by-side. Britishgaslite.co.uk Reviews

Lsd.co.uk Reviews