Apexcharger.com Reviews

Based on checking the website, Apexcharger.com appears to be a legitimate online retailer specializing in electric vehicle EV chargers.

They prominently feature their “NEXT-GEN” chargers, highlighting certifications, fast charging capabilities, and ease of use for electric vehicles.

The site advertises products like the Mach 1, Mach 2, and Mach 3 chargers, along with claims of high customer satisfaction, responsive support, and strong warranties.

Given the product focus on essential automotive infrastructure for electric vehicles, which aligns with modern transportation needs and offers practical benefits, this topic is permissible.

It’s a matter of facilitating a beneficial and increasingly common mode of transport, and the company seems to focus on providing efficient and reliable tools for EV owners.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Apexcharger.com Review & First Look

When you first land on Apexcharger.com, you’re immediately greeted with a focus on their “NEXT-GEN” electric vehicle chargers.

The site emphasizes a “faster and easier charging experience,” positioning their products as certified, fast, and user-friendly.

It’s clear they want to convey reliability and cutting-edge technology right from the start.

Initial Impressions and Website Layout

The website layout is clean and modern, with a strong visual hierarchy that guides you to their core products: the Mach 1, Mach 2, and Mach 3 chargers.

You’ll notice prominent calls to action like “Shop all Chargers” and “View Product,” making navigation straightforward.

The color scheme is professional, leaning into blues and grays, which often conveys trustworthiness and innovation in the tech sector.

Key Information Prominently Displayed

Several crucial pieces of information are highlighted early on:

• “Sale – 30% OFF on all ApexCharger products”: A clear incentive for potential buyers.
• “5-Year Warranty”: A substantial warranty period, instilling confidence in product longevity.
• “Free Shipping in 2-5 Days”: A practical benefit for customers, addressing a common concern for online purchases.
• “Secure Payments”: Essential for e-commerce, reassuring users about transaction safety.
• “90-day Money Back Guarantee”: A strong return policy that mitigates purchase risk.

These elements collectively create an impression of a customer-centric business.

The site also boasts an “Average rating of 4.9 from 20k+ customers,” which, if accurate, points to a highly satisfied user base.

Apexcharger.com Features

Apexcharger.com highlights a range of features across their product lines, specifically the Mach 1, Mach 2, and Mach 3 EV chargers.

These features are designed to address common pain points for EV owners, from charging speed to connectivity and durability.

Charging Speed and Efficiency

A recurring theme is the promise of rapid charging.

The website explicitly states their chargers are “9x faster than your average charger,” a significant claim that appeals directly to the desire for quick turnaround times for EV charging.

• Mach 2: Advertised as a “48 amp Level 2 Next Gen charger” with 11.52kW output. This indicates a powerful charger capable of significantly reducing charging times compared to standard Level 1 chargers.
• Mach 1: Also listed as a “Level 2 EV charger 48amp & 11.52kW.”
• Mach 3: Positioned as a “Level 1/2 Portable EV charger,” offering flexibility for users on the go or those with less demanding home charging needs.

Compatibility and Connectivity

Compatibility is a major concern for EV owners due to varying plug types. Apexcharger addresses this directly:

• J1772 & NACS Plugs: All featured models Mach 1, 2, and 3 explicitly state compatibility with both J1772 and NACS North American Charging Standard, common in Tesla vehicles plugs, ensuring broad usability across different EV brands in the USA.
• Wi-Fi & Bluetooth: These connectivity features are standard across the Mach 1, 2, and 3, suggesting smart functionalities like:
  • Mobile App Control: The website mentions a “Mobile App” for control, allowing users to monitor charging status, schedule charges, and potentially manage settings remotely.
  • Firmware Updates: Wi-Fi connectivity often enables over-the-air firmware updates, ensuring the charger remains up-to-date with new features and improvements.

Design, Display, and Durability

The physical aspects of the chargers are also emphasized:

• Sophisticated Design & Displays: Apexcharger prides itself on having “the best displays in the market.” The Mach 2 features a “5.7” display & mobile app” and “Talking in colours through a 360° LED,” while the Mach 1 has a “2.4” display” and the Mach 3 a “2.5” Display.” These visual cues aim to enhance user interaction and aesthetics.
• Outdoor-Ready IP67 Rated: All listed models are “NEMA Type 6 IP67 Rated,” meaning they are protected against dust ingress and immersion in water up to 1 meter for 30 minutes. This certification confirms their suitability for both indoor and outdoor installation, crucial for many home charging setups.
• High-Quality Materials & Testing: The site states that “Every unit is built with high-grade materials and individually tested,” suggesting a commitment to product robustness and longevity.
• Cable Lengths: The Mach 1 and Mach 2 both offer a “30ft cable,” while the Mach 3 has a “25ft cable.” These lengths provide flexibility in parking and charging setup.

User-Centric Design and Support

Beyond technical specifications, Apexcharger highlights features aimed at ease of use and customer peace of mind:

• “Unbox. Plugin. Charge.”: This tagline emphasizes a “Plug N’ Play solution,” indicating minimal setup hassle.
• Security RFID Cards: The Mach 1 specifically mentions “2 security RFID Cards,” suggesting a feature for controlling access to the charger, which can be useful in shared parking situations.
• Customer Feedback Integration: The website states that “Multiple features like the display and 30ft charging cable were implemented based on our customer’s feedback,” suggesting a responsive approach to product development.

Overall, the feature set presented by Apexcharger.com aims to provide a comprehensive, high-performance, and user-friendly charging solution for electric vehicle owners.

Apexcharger.com Pros & Cons

When evaluating any product or service, it’s helpful to look at both the advantages and potential drawbacks.

Based on the information presented on Apexcharger.com, here’s a breakdown of the apparent pros and cons.

Pros of Apexcharger.com

Apexcharger.com highlights several compelling reasons to consider their EV chargers:

• High Charging Speed: The claim of being “9x faster than your average charger” for their Level 2 units Mach 1, Mach 2 is a significant advantage for EV owners looking to minimize charging time. The 48-amp, 11.52kW output is competitive in the home charging market.
• Broad Compatibility: The inclusion of both J1772 and NACS plugs ensures that ApexCharger products work with virtually all EVs sold in the US, including Tesla vehicles, which is a major convenience. This eliminates the need for separate adapters for many users.
• Robust Customer Support Claims: The website boasts impressive customer service metrics:
  • 95% Customer Satisfaction: A high figure suggesting positive user experiences.
  • 28-minute average email response time: Indicates very prompt digital support.
  • 100% ticket resolution rate: If true, this is exceptional and implies effective problem-solving.
  • 24/7 Phone Support: Round-the-clock availability for urgent issues.
  • “Great Customer Support is in our DNA”: A strong brand promise.
• Generous Warranty and Money-Back Guarantee:
  • 5-Year Warranty: This is a substantial warranty period, much longer than many electronics, signaling confidence in product durability.
  • 90-Day Money Back Guarantee: A generous return window that allows customers to test the product with minimal risk.
• Durability and Weather Resistance: The NEMA Type 6 IP67 Rating means the chargers are highly protected against dust and water, making them suitable for both indoor and outdoor installations, even in challenging weather conditions. This adds to the product’s longevity and versatility.
• Smart Features and Connectivity: The presence of Wi-Fi and Bluetooth connectivity, along with mentions of a mobile app and smart displays, offers advanced control and monitoring capabilities. This aligns with modern smart home ecosystems.
• Plug-and-Play Simplicity: The “Unbox. Plugin. Charge.” mantra suggests an emphasis on ease of installation and immediate usability, appealing to those who prefer straightforward tech solutions.
• Positive Customer Testimonials: The website features various customer reviews, such as “Excellent quality and amazing support” and “Easy setup. It just works!”, lending credibility to their claims. The inclusion of review excerpts with specific cable lengths “30 ft cable is very useful” adds a touch of authenticity.
• Certifications: Apexcharger claims to be “fully certified and built for safety, efficiency, and reliability,” complying with UL, ETL, Energy Star, and FCC standards, all issued by Nationally Recognized Testing Laboratories NRTLs. These certifications are crucial for consumer confidence and product safety.

Cons of Apexcharger.com

While the website presents a very positive image, some potential cons or areas for deeper consideration might include:

• Reliance on Self-Reported Metrics: While impressive, the customer satisfaction and response time statistics are self-reported. Independent verification or third-party review sites would offer more objective insight.
• Pricing Transparency Initial Glance: While prices are displayed $195.91 – $325.82 for the Mach 3, Mach 2, and Mach 1 after discount, the original prices are crossed out, emphasizing the sale. This is a common marketing tactic, but users might want to know the typical, non-sale pricing for future comparison.
• Depth of Mobile App Features: While a mobile app is mentioned, the website doesn’t go into extensive detail about its specific functionalities e.g., granular scheduling options, energy usage reports, utility rate integration. Users interested in advanced smart charging features would need to research this further.
• Installation Complexity: While “Plug N’ Play” is highlighted, Level 2 EV charger installations often require a dedicated 240V circuit and potentially professional electrical work. The website doesn’t extensively detail the installation process or potential costs associated with it, which could be a hidden “con” for some users.
• Limited Product Range Specialization vs. Variety: While specializing in EV chargers is a strength, the product line is relatively focused on three main models Mach 1, 2, 3. For users looking for specific niche features or a broader range of power outputs beyond 48 amps e.g., 80 amp chargers for future-proofing, the options might be limited.
• Nature of “Expert Reviews”: The “Expert Reviews” section lists YouTube creators. While many of these creators provide valuable insights, it’s important for consumers to understand the distinction between independent journalistic reviews and content that might be sponsored or affiliated.
• “Free Shipping in 2-5 Days” vs. “Free Standard Shipping in days ending with AY”: There’s a slight discrepancy or humorous ambiguity regarding shipping times. While the main banner states “2-5 Days,” the product description for the Mach 3 says “Free Standard Shipping in days ending with AY,” which is likely a humorous way of saying “any day” but could be confusing if taken literally. The “1-6 days for all orders in the US” under customer support seems to be the most concrete.

In summary, Apexcharger.com appears to offer a compelling package of features, strong support claims, and generous guarantees.

The primary “cons” are less about inherent flaws and more about areas where a potential buyer might need to conduct slightly deeper due diligence beyond the immediate website presentation.

Apexcharger.com Alternatives

For those exploring EV charging solutions, a variety of reputable alternatives exist, each with its own strengths.

Diversifying your search beyond a single brand can help you find the best fit for your specific vehicle, home setup, and budget.

Here are some prominent competitors and what they generally offer:

1. ChargePoint Home Flex

• Overview: ChargePoint is a well-established name in both public and home EV charging infrastructure. Their Home Flex charger is highly regarded.
• Key Features:
  • Adjustable Amperage: Can be configured from 16 to 50 amps, allowing users to match their home’s electrical capacity.
  • Wi-Fi Connectivity: Full smart features, including scheduling, notifications, and energy usage tracking via a robust mobile app.
  • J1772 Connector: Compatible with almost all EVs Tesla owners would need an adapter.
  • UL Listed: Ensures safety and reliability.
  • Cable Length: Typically offers 23-foot cables.
• Pros: Excellent app functionality, flexible amperage, very reliable.
• Cons: Can be pricier than some basic options, installation may require professional help for higher amperage settings.

2. Wallbox Pulsar Plus

• Overview: Wallbox is a global company known for its compact and feature-rich home chargers. The Pulsar Plus is a popular model.
  • Compact Design: One of the smallest Level 2 chargers on the market.
  • Power Sharing: Allows multiple Wallbox chargers to share power from a single circuit.
  • Adjustable Amperage: Up to 48 amps, flexible for different home setups.
  • Wi-Fi & Bluetooth: Smart features via the myWallbox app, including scheduling, remote control, and energy management.
  • J1772 Connector: Standard compatibility.
  • Integrated Cable Management: A nice touch for keeping the charging area tidy.
• Pros: Sleek design, power sharing capability great for multi-EV households, good app control.
• Cons: App can sometimes be finicky, higher price point for some models.

3. Enel X Way JuiceBox formerly JuiceBox 40/48

• Overview: JuiceBox chargers, now part of Enel X Way, are known for their smart charging capabilities and robust build.
  • Smart Charging: Extensive app features, including smart home integration Alexa, Google Assistant, demand response programs, and detailed energy usage tracking.
  • Wi-Fi Connectivity: Enables sophisticated charge management.
  • High Power Options: Available in 40-amp and 48-amp versions, offering fast charging.
  • Durable Build: Designed for both indoor and outdoor use.
  • J1772 Connector: Broad compatibility.
• Pros: Excellent smart features, well-built, good customer support.
• Cons: Can be relatively large compared to some competitors, app interface might be overwhelming for new users.

4. Grizzl-E Classic/Smart

• Overview: Grizzl-E chargers, made by United Chargers in Canada, are renowned for their rugged durability and reliability, particularly in harsh weather conditions.
  • Robust Construction: Heavy-duty aluminum enclosure, built to withstand extreme temperatures -22°F to 122°F and rough handling.
  • Adjustable Amperage: User-selectable current settings 16A, 24A, 32A, 40A.
  • Non-Smart Option: The Classic model is a “dumb” charger, offering pure reliability without complex smart features, appealing to those who prefer simplicity.
  • Smart Version Available: The Grizzl-E Smart offers Wi-Fi and app control.
  • J1772 Connector: Standard.
• Pros: Incredibly durable, reliable, straightforward operation, good value.
• Cons: The Classic model lacks smart features if that’s a priority, larger and heavier design.

5. Tesla Wall Connector

• Overview: Specifically designed for Tesla vehicles, but the latest generation also offers J1772 compatibility.
  • Sleek Design: Blends seamlessly with Tesla aesthetics.
  • Up to 11.5 kW 48 amps: Fast charging for compatible Teslas.
  • Wi-Fi Connectivity: Over-the-air updates, charging history, and remote control via the Tesla app.
  • Power Sharing: Allows multiple Wall Connectors to share power.
  • Integrated Cable Management: Built-in hook.
  • J1772 Adapter Available: The newer Gen 3 model can charge non-Tesla EVs with a J1772 adapter.
• Pros: Ideal for Tesla owners, excellent integration with Tesla ecosystem, reliable.
• Cons: Historically, primary focus on Tesla, still requires an adapter for non-Tesla EVs if not the universal version.

When considering alternatives, evaluate your specific needs:

• Budget: Prices can range significantly.
• Charging Speed: Do you need the absolute fastest charge, or is moderate speed sufficient?
• Smart Features: How important are app control, scheduling, and energy monitoring?
• Durability/Weather Resistance: Will the charger be installed outdoors in harsh conditions?
• Aesthetics: Does design play a role in your decision?
• Customer Support Reputation: Research reviews on third-party sites like Amazon, Best Buy, or dedicated EV forums to get a comprehensive picture of customer service experiences.

By researching these alternatives, you can make an informed decision that aligns with your priorities and ensures a smooth EV charging experience.

How to Cancel Apexcharger.com Subscription

Based on the information available on Apexcharger.com, there is no mention of subscriptions or recurring memberships for their EV charging products. The website primarily sells physical hardware EV chargers like Mach 1, Mach 2, and Mach 3 as one-time purchases.

Therefore, the concept of “canceling an Apexcharger.com subscription” does not appear to apply to their business model.

Their products are sold outright, not as a service with a recurring fee.

If, by chance, you were referring to an account on their website, you would typically:

1. Log In: Access your account on Apexcharger.com using your credentials.
2. Account Settings: Look for sections like “Account Settings,” “Profile,” or “Manage My Account.”
3. Delete/Deactivate Account: Within these settings, there might be an option to deactivate or delete your account.

However, deleting an account would only remove your login access and stored order history.

It wouldn’t “cancel” anything tied to a recurring payment, as none are advertised for the physical chargers.

What to do if you’re concerned about a recurring charge unlikely for this type of product:

• Review Your Bank Statements: Check your credit card or bank statements for any recurring charges from “Apexcharger.com” or similar names.
• Contact Apexcharger.com Customer Support: If you genuinely believe you’ve been incorrectly charged or have a recurring payment you don’t recognize from them, the best course of action is to directly contact their customer support. The website lists:
  • Phone: 424 213 8817 repeated in multiple locations
  • Email: They mention a “28min average email response time,” implying active email support, though no specific email address is provided on the homepage. You would likely find it on their “Contact Us” page or in their support documentation.

Given the nature of the product physical EV chargers, it is highly improbable that you would encounter a subscription to cancel. Their business model is a direct sale of hardware.

How to Cancel Apexcharger.com Free Trial

Similar to the discussion about subscriptions, the concept of a “free trial” for Apexcharger.com’s products does not appear to be part of their business model.

Apexcharger.com sells physical electric vehicle charging hardware Mach 1, Mach 2, Mach 3 outright.

They do not offer:

• Software subscriptions with trial periods.
• “Try before you buy” programs that require activation and subsequent cancellation.

What they do offer, which might be confused with a trial, is a 90-Day Money Back Guarantee. This is a refund policy, not a trial that needs to be actively cancelled to avoid charges.

Understanding the 90-Day Money Back Guarantee

The 90-Day Money Back Guarantee means that if you purchase an Apexcharger product and are not satisfied for any reason within 90 days of your purchase, you can return it for a refund.

This is a standard consumer protection policy for physical goods.

To utilize the 90-Day Money Back Guarantee, you would typically need to:

1. Review their Return Policy: Look for a dedicated “Returns,” “Refunds,” or “Money Back Guarantee” page on Apexcharger.com. This page will outline the specific steps, conditions e.g., product condition, original packaging, proof of purchase, and procedures for initiating a return.
2. Contact Customer Support: You would likely need to initiate the return process by contacting Apexcharger’s customer support.
   • Phone: 424 213 8817
   • Email: Check their “Contact Us” section for an email address.
3. Obtain a Return Authorization RMA: Most companies require a Return Merchandise Authorization RMA number before you ship the product back. This helps them track your return.
4. Ship the Product Back: Follow their instructions for packaging and shipping the item. You might be responsible for return shipping costs, or they might provide a prepaid label, depending on their policy.
5. Await Refund: Once the product is received and inspected, they would process your refund.

In essence, there’s no “free trial” to cancel with Apexcharger.com.

If you’ve purchased a product and wish to return it, you would follow their standard return policy under the 90-Day Money Back Guarantee.

There’s no recurring billing to stop unless you’ve made an error in your purchase or are dealing with a misidentified charge.

Apexcharger.com Pricing

Apexcharger.com clearly lists the pricing for its main products, the Mach 1, Mach 2, and Mach 3 EV chargers, prominently featuring a 30% off sale at the time of review.

This direct pricing approach is helpful for consumers making purchasing decisions.

Current Sale Pricing as observed on the homepage:

• MACH 3 Level 1/2 Portable EV charger

  • Sale Price: $195.91
  • Original Price: $299.91 crossed out
  • Key Features: J1772 & NACS plugs, Compatible with all EVs in the USA, Wi-Fi & Bluetooth, Pulsing LED light, 2.5″ Display & Mobile App, NEMA Type 6 IP67 Rated, 25ft cable.
  • Reviews: 4.7 average rating from 25 reviews.

• MACH 2 48 amp Level 2 Next Gen charger

  • Sale Price: $325.82
  • Original Price: $469.96 crossed out
  • Key Features: J1772 & NACS plugs, Compatible with all EVs in the US, Wi-Fi & Bluetooth, Talking in colours through a 360° LED, 5.7″ display & mobile app, NEMA Type 6 IP67 Rated, 30ft cable.
  • Reviews: 4.9 average rating from 1,044 reviews.

• MACH 1 Level 2 EV charger 48amp & 11.52kW

  • Sale Price: $295.82
  • Original Price: $390.25 crossed out
  • Key Features: J1772 & NACS plugs, Compatible with all EVs in the USA, Wi-Fi & Bluetooth, 2 security RFID Cards, 2.4″ display & mobile app, 30ft cable.
  • Reviews: 4.8 average rating from 3,820 reviews.

Pricing Structure and Value Proposition:

The pricing strategy on Apexcharger.com centers around perceived value, driven by the current 30% discount.

By displaying the original, higher prices alongside the discounted ones, they aim to emphasize the immediate savings for the customer.

• Entry-Level MACH 3: At under $200, the MACH 3 offers a portable Level 1/2 charging solution, making it an accessible entry point for EV owners who might not need the full power of a dedicated Level 2 home charger or require flexibility for travel. Its feature set Wi-Fi, app, IP67 rating at this price point is competitive.
• Mid-Range/Standard Level 2 MACH 1: The MACH 1, priced just under $300, provides a full 48-amp Level 2 charging experience. Its inclusion of RFID cards for security is a notable differentiator at this price.
• Premium Level 2 MACH 2: The MACH 2, at just over $325, positions itself as the “Next Gen” option, likely due to its larger, more advanced 5.7″ display and 360° LED indicator. While functionally similar in power to the Mach 1, these display enhancements and potentially more advanced internal components justify its slightly higher price point.

Additional Cost Considerations:

While the charger purchase price is clear, potential buyers should always factor in additional costs when installing a Level 2 EV charger:

1. Installation Costs: Unless you have an existing NEMA 14-50 outlet or equivalent 240V circuit readily available and properly wired, professional electrical installation can be significant. This could range from a few hundred dollars to over a thousand, depending on your home’s electrical panel capacity, wiring distance, and local labor rates.
2. Permits: Some localities require electrical permits for Level 2 EV charger installations, adding a small fee and potential delays.
3. Accessories: While cables are included, you might consider additional accessories like cable management solutions or a dedicated pedestal if outdoor mounting without wall access.
4. Electricity Costs: This is an ongoing operational cost, not a purchase cost, but important to remember for total EV ownership.

In summary, Apexcharger.com provides transparent, competitive pricing for its EV chargers, especially with the current sale.

The listed prices are for the hardware itself, and potential buyers should budget for professional installation if their home electrical system isn’t already equipped for a Level 2 charger.

Apexcharger.com vs. Competitors

Comparing Apexcharger.com’s offerings with established competitors involves looking beyond just price and examining key features, reliability, customer service, and market reputation.

While Apexcharger highlights its certifications, high customer satisfaction, and modern features, understanding how it stacks up against major players gives a fuller picture.

Apexcharger.com’s Strengths:

1. NACS and J1772 Compatibility: This is a significant advantage. Many competitors historically focused on J1772, requiring Tesla owners to use adapters. Apexcharger’s universal plug support simplifies things.
2. Robust Warranty 5-Year: A 5-year warranty is quite generous, often exceeding the 3-year standard offered by some competitors like ChargePoint or Wallbox, indicating confidence in product longevity.
3. Aggressive Pricing with Sale: The listed sale prices e.g., Mach 2 at $325.82 are highly competitive for a 48-amp, Wi-Fi enabled, IP67-rated Level 2 charger. Many comparable units from other brands can cost $450-$700+.
4. Strong Customer Support Claims: The advertised 95% satisfaction, 28-minute email response, and 100% resolution rates are impressive metrics, if consistently achieved. This suggests a focus on post-purchase experience.
5. High IP Rating IP67: This level of water and dust resistance is excellent, matching or exceeding many competitors for outdoor durability.
6. “Plug N’ Play” Focus: Emphasizing easy setup appeals to DIY-oriented users, though professional installation is still often necessary for Level 2 chargers.

How Apexcharger Compares to Specific Competitors:

• Vs. ChargePoint Home Flex Typically $500-$750
  • Apexcharger Advantage: Price especially on sale, potentially longer warranty, NACS native compatibility if desired.
  • ChargePoint Advantage: More mature and refined mobile app, extensive public charging network integration, generally considered a market leader with a long track record. ChargePoint’s flexibility in amperage settings from 16A to 50A is also a strong point for various home electrical configurations.
• Vs. Wallbox Pulsar Plus Typically $450-$650
  • Apexcharger Advantage: Price, potentially larger display, NACS native.
  • Wallbox Advantage: Extremely compact size, power-sharing features for multi-EV households though Apexcharger doesn’t explicitly mention this, their models might support it, established global presence. Wallbox’s app is generally well-regarded for smart features.
• Vs. Enel X Way JuiceBox Typically $400-$600
  • Apexcharger Advantage: Price, NACS native, more prominent display features.
  • JuiceBox Advantage: Renowned for advanced smart charging features e.g., participation in utility demand response programs, detailed energy reports, strong community support, durable build.
• Vs. Grizzl-E Classic ~$400, Smart ~$500
  • Apexcharger Advantage: More advanced displays, perhaps a sleeker design, NACS native, competitive pricing.
  • Grizzl-E Advantage: Unparalleled ruggedness and durability, especially for outdoor use in extreme climates. The Classic model is incredibly reliable due to its simpler “dumb” design fewer points of failure. Grizzl-E is known for being overbuilt and robust.
• Vs. Tesla Wall Connector Gen 3 Typically $475-$550
  • Apexcharger Advantage: Price significant difference, more comprehensive display options, native J1772 and NACS Tesla’s newer universal one still requires an adapter for older J1772 EVs.
  • Tesla Advantage: Seamless integration with the Tesla ecosystem for Tesla owners, streamlined appearance designed specifically for Tesla vehicles, strong brand loyalty.

Overall Assessment:

Apexcharger.com seems to be positioning itself as a strong value proposition, offering a feature-rich product fast charging, smart features, high durability, universal compatibility at a more aggressive price point, especially during sales, compared to many well-established brands.

Their emphasis on customer support metrics is also a key differentiator they promote.

However, brand recognition and established track records play a significant role in consumer trust, particularly for long-term investments like EV chargers.

While Apexcharger’s claims are strong, potential buyers might weigh the competitive pricing against the long-standing reputation and extensive user bases of brands like ChargePoint or Tesla, which have years of real-world data and community feedback.

The integration of Apexcharger’s app with other smart home systems, or participation in utility programs, would be further points of comparison for advanced users.

Ultimately, Apexcharger appears to be a contender offering compelling features and value, making it a viable option for those looking for a capable EV charger without necessarily paying the premium associated with older, more widely recognized brands.

3. Frequently Asked Questions

What is Apexcharger.com?

Apexcharger.com is an online retailer specializing in electric vehicle EV charging solutions, offering a range of home chargers like the Mach 1, Mach 2, and Mach 3 models designed for fast, efficient, and reliable charging of electric vehicles.

What types of EV chargers does Apexcharger.com sell?

Apexcharger.com primarily sells Level 2 EV chargers, including the Mach 1, Mach 2, and a portable Level 1/2 option, the Mach 3. These chargers are designed for home use and offer various features like Wi-Fi connectivity and robust build quality.

Are Apexcharger products compatible with all electric vehicles in the USA?

Yes, according to their website, Apexcharger products are compatible with all EVs in the USA, supporting both J1772 and NACS North American Charging Standard plugs.

What is the charging speed of Apexcharger products?

Apexcharger’s Level 2 chargers Mach 1 and Mach 2 are advertised as 48-amp units with 11.52kW output, claiming to charge “9x faster than your average charger,” significantly reducing home charging times compared to standard Level 1 chargers.

Does Apexcharger.com offer free shipping?

Yes, Apexcharger.com advertises free standard shipping for all orders within the US, typically delivered in 1-6 days. Hippo.energy Reviews

What is the warranty on Apexcharger products?

Apexcharger products come with a 5-year warranty, which is a generous period indicating confidence in their durability and longevity.

Does Apexcharger.com have a money-back guarantee?

Yes, Apexcharger.com offers a 90-day money-back guarantee, allowing customers to return the product for a refund within 90 days of purchase if they are not satisfied.

Are Apexcharger products certified for safety?

Yes, the website states that Apexcharger products are fully certified and comply with UL, ETL, Energy Star, and FCC standards, issued by Nationally Recognized Testing Laboratories NRTLs, ensuring safety and reliability.

Can Apexcharger products be installed outdoors?

Yes, Apexcharger products are NEMA Type 6 IP67 Rated, meaning they are weather-resistant and suitable for outdoor installation with proper setup.

Do Apexcharger chargers have smart features or app control?

Yes, the Mach 1, Mach 2, and Mach 3 models are equipped with Wi-Fi and Bluetooth connectivity, and they feature displays and mobile app integration for monitoring and control. Drivevision.com.au Reviews

What is the cable length of Apexcharger products?

The Mach 1 and Mach 2 chargers come with a 30ft cable, while the portable Mach 3 has a 25ft cable, offering flexibility for parking and charging.

Does Apexcharger.com offer customer support?

Yes, Apexcharger.com prides itself on customer support, claiming 95% customer satisfaction, a 28-minute average email response time, 100% ticket resolution rate, and 24/7 phone support 424 213 8817.

Is there a physical display on Apexcharger chargers?

Yes, the Mach 1 features a 2.4″ display, the Mach 2 has a 5.7″ display with 360° LED, and the Mach 3 has a 2.5″ display, providing visual indicators and information.

What are the main differences between Mach 1, Mach 2, and Mach 3?

The Mach 1 and Mach 2 are both 48-amp Level 2 chargers, with the Mach 2 featuring a larger, more advanced 5.7″ display.

The Mach 3 is a Level 1/2 portable charger, offering versatility and a more compact design for travel. Ipvos.com Reviews

Are there any security features on Apexcharger products?

Yes, the Mach 1 specifically mentions including 2 security RFID cards, which can be used to control access to the charger.

How are Apexcharger products designed?

Apexcharger states that their products are built with high-grade materials, individually tested, and designed based on customer feedback to incorporate features like longer cables and improved displays.

Does Apexcharger.com offer any discounts?

Yes, at the time of review, Apexcharger.com was offering a 30% off sale on all ApexCharger products.

Is professional installation required for Apexcharger products?

While Apexcharger promotes “Plug N’ Play” ease, Level 2 EV chargers especially 48-amp units often require a dedicated 240V circuit and professional electrical installation, depending on your home’s existing wiring.

Where can I find Apexcharger.com reviews from other customers?

The Apexcharger.com website displays an “Average rating of 4.9 from 20k+ customers” and includes various customer testimonials on its homepage and product pages. Nomadcapitalist.com Reviews

For independent reviews, you might search third-party consumer review sites or EV forums.

Does Apexcharger.com offer subscription services or free trials?

No, Apexcharger.com does not appear to offer subscription services or free trials.

They sell physical EV charging hardware as one-time purchases, backed by a 90-day money-back guarantee.

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