Montway.com Reviews

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Based on checking the website, Montway.com appears to be a highly-rated auto transport company specializing in shipping vehicles across all 50 U.S. states.

They highlight having safely shipped over 1,000,000 vehicles and boast over 100,000 online reviews, many of which are 5-star.

The site emphasizes their fast, reliable, and professional service, aiming to provide a hassle-free experience for customers looking to move cars, motorcycles, ATVs, and other powersports vehicles.

They offer services like door-to-door shipping, Hawaii car shipping, and military PCS discounts, positioning themselves as a comprehensive solution for vehicle relocation needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Montway.com Review & First Look

Upon a first glance at Montway.com, the website presents a clean, professional, and user-friendly interface.

The immediate impression is one of a well-established and trustworthy service provider in the auto transport industry.

They prominently display key metrics like “1,000,000+ vehicles safely shipped” and “100,000+ online reviews,” which instantly build a sense of credibility.

The design is intuitive, guiding users directly to an “instant quote” feature, which is a crucial element for anyone seeking car shipping services.

  • Initial User Experience:

    • Clarity: The site clearly communicates its primary service: nationwide auto transport.
    • Ease of Navigation: Key actions, such as getting a quote, checking an order, and contacting support, are easily accessible.
    • Trust Signals: The display of high volume of vehicles shipped and numerous positive reviews from platforms like Google, BBB, Transport Reviews immediately signals reliability.
    • Mobile Responsiveness: The site is well-optimized for various devices, ensuring a smooth experience whether on desktop or mobile.
  • First Impressions & Trust Factors:

    • Prominent Contact Information: A clear phone number 888 666-8929 is displayed at the top, suggesting accessibility and readiness to assist.
    • Customer Testimonials: Numerous recent 5-star reviews from real customers Nancy M., R. Miller, Steven K., etc. are showcased, lending authenticity to their claims of excellent service. These reviews often praise communication, timeliness, and professionalism.
    • Industry Accolades: Mention of being “number one rated car transporter in the U.S.” and “award-winning auto transport advisors” reinforces their market position.

The immediate takeaway is that Montway.com prioritizes transparency and customer satisfaction, aiming to simplify a process that can often be complex and stressful for individuals.

Montway.com Features

Montway.com offers a robust set of features designed to streamline the vehicle shipping process for its customers.

These features address various customer needs and provide a comprehensive service package.

  • Diverse Vehicle Transport Options:

    • Cars: Standard car shipping services for sedans, SUVs, and other passenger vehicles.
    • Motorcycles: Specialized transport for motorcycles, scooters, ATVs, and UTVs, utilizing experienced drivers and proper equipment for secure loading.
    • Powersports: Broader category encompassing various recreational vehicles.
  • Flexible Transport Types:

    • Open Transport: The most common and typically more affordable option, where vehicles are shipped on an open trailer.
    • Enclosed Transport: Offers maximum protection from elements and road debris, ideal for luxury, classic, or custom vehicles, albeit at a higher cost.
  • Convenient Service Models:

    • Door-to-Door Shipping: The most convenient service, where the vehicle is picked up and delivered as close to the specified addresses as legally and safely possible. This minimizes logistical hassle for the customer.
    • Port-to-Port/Door-to-Port: Essential for Hawaii car shipping, indicating flexibility for island transportation logistics.
  • Customer-Centric Offerings:

    • Zero Upfront Payment: A significant advantage, as customers are only charged once a carrier has been dispatched for their order. This reduces financial risk and builds trust.
    • Included Insurance Coverage: All shipping quotes include cargo insurance from the carrier. Montway also provides its own contingent cargo insurance up to $250,000, offering an additional layer of protection in case the carrier’s policy falls short.
    • Dedicated Advisors: Professional advisors are available 365 days a year to assist customers with their vehicle transportation needs, highlighting a commitment to continuous support.
    • Large Carrier Network: Boasts a network of over 30,000 vetted auto carriers, ensuring broad coverage and flexibility in finding suitable transporters.
  • Digital Tools & Information:

    • Instant Quote Calculator: Allows users to quickly get an estimated shipping cost by entering origin, destination, vehicle details, and desired date.
    • Online Tracking Indirect: While direct online tracking isn’t available, customers can contact their assigned trucker directly or email [email protected] for updates, ensuring real-time information.
    • Comprehensive FAQs: A detailed section addressing common questions about personal items in the car, insurance, pickup, and delivery times.

These features collectively position Montway.com as a robust and reliable option for anyone needing to transport a vehicle.

Montway.com Pros & Cons

Like any service, Montway.com has its strengths and potential areas for improvement, as gathered from the information available on their website and common customer feedback patterns in the auto transport industry.

Pros:

  • Extensive Experience and High Volume: With 16+ years of experience and over 1,128,000 vehicles delivered, Montway demonstrates a significant track record, suggesting a well-oiled operation. They claim over 1,019,000 satisfied customers, a strong indicator of consistent service quality.
  • Strong Customer Satisfaction Metrics: The website proudly displays high ratings across multiple independent review platforms:
    • Google: 4.7 stars based on 19,089 reviews
    • BBB: 4.6 stars based on 3,822 reviews
    • Transport Reviews: 4.8 stars based on 11,049 reviews
    • My Moving Reviews: 4.7 stars based on 1,025 reviews
      These figures, totaling over 35,000 aggregated positive reviews, paint a picture of generally satisfied customers.
  • No Upfront Payment: This is a major advantage, as customers aren’t required to pay until a carrier is dispatched, which provides peace of mind and reduces financial risk for the user.
  • Comprehensive Insurance Coverage: The inclusion of carrier cargo insurance and an additional $250,000 in contingent cargo insurance from Montway itself offers robust protection for the vehicle during transit.
  • Vast Carrier Network: A network of 30,000+ vetted auto carriers increases the likelihood of finding a suitable transport quickly, even for less common routes or urgent requests. This large network also contributes to competitive pricing.
  • Dedicated Customer Support: “Award-winning auto transport advisors” available 365 days a year suggest a strong emphasis on customer service and accessibility.
  • Door-to-Door Service: This convenient option saves customers significant logistical effort by arranging pickup and delivery as close to their specified locations as possible.
  • Transparency in Pricing Factors: The website clearly outlines the factors that influence shipping costs vehicle size, condition, transport type, distance, time of year, helping customers understand their quotes.

Cons:

  • No Direct Online Vehicle Tracking: While customers can contact the trucker or email Montway for updates, the absence of a real-time online tracking portal might be a drawback for those who prefer instant, self-service updates on their shipment’s progress. This could lead to more reliance on phone calls or emails for status checks.
  • Estimated Pickup/Delivery Times: As with many auto transport services, pickup and delivery times are estimates. While this is standard for the industry due to unforeseen road conditions, weather, or driver schedules, it can sometimes lead to minor inconveniences if precise timing is critical for the customer. The website states, “When you place an order, you will receive an estimated transit time… It is possible that your car would be delivered faster than the estimated transit time provided,” which while positive, still highlights the estimation aspect.
  • Reliance on Carrier Availability: While a large network is an asset, the actual pickup time is dependent on finding an available carrier. The website notes, “After an order is placed, we search our car carrier network to find a trucker to transport your vehicle. We will assign the best one available and give you an estimated pickup time.” This means there’s a short waiting period until a carrier is assigned.
  • Personal Items Limit: The policy allowing only up to 100 lbs of personal items in the trunk in a box or single piece of luggage is a common industry standard but might be restrictive for some customers who wish to transport more belongings with their vehicle.

Overall, the pros significantly outweigh the cons, particularly given the generally high satisfaction rates and transparent operational practices highlighted on the website.

Montway.com Alternatives

While Montway.com stands out with its strong reputation and comprehensive services, the auto transport industry offers several other reputable providers.

Exploring alternatives can help customers compare pricing, specific service offerings, and customer support styles to find the best fit for their needs.

Here are some prominent alternatives to Montway.com:

  • Sherpa Auto Transport:

    • Key Differentiator: Known for its “Price Lock Promise,” Sherpa aims to minimize the risk of price increases after booking by covering up to an additional $300 if a carrier demands more.
    • Customer Focus: Generally receives high marks for communication and customer service, often praised for its transparent pricing model.
    • Service Offerings: Offers open and enclosed transport, door-to-door service, and nationwide coverage.
    • Consideration: May sometimes have slightly higher initial quotes due to their price protection model, but this can offer greater peace of mind.
  • AmeriFreight:

    • Key Differentiator: Provides various discount programs, including military, student, senior, and first responder discounts, making it potentially more affordable for specific demographics.
    • Customer Focus: Praised for its proactive communication and professional handling of shipments.
    • Service Offerings: Offers open, enclosed, and even specialty services for RVs, motorcycles, and boats. Provides gap coverage insurance in addition to carrier insurance.
    • Consideration: Some reviews might point to variations in carrier punctuality, which is common across the industry.
  • eShip Transport:

    • Key Differentiator: Offers a “Platinum Protection Plan” that includes a rental car reimbursement if delivery is delayed beyond a certain window, and a no-deductible coverage for damages.
    • Customer Focus: Known for excellent customer service and detailed communication throughout the process.
    • Service Offerings: Nationwide car shipping, open and enclosed transport, and specialized services.
    • Consideration: Might have a slightly smaller carrier network compared to the largest players, potentially affecting immediate availability for some routes.
  • SGT Auto Transport:

    • Key Differentiator: Emphasizes quick quotes and transparent pricing, often noted for being very competitive.
    • Customer Focus: Known for responsive customer support and efficient booking processes.
    • Service Offerings: Standard open and enclosed auto transport services across the U.S.
    • Consideration: Some users report that while quotes are fast, the actual pickup timeline can sometimes vary based on carrier availability.
  • Bargain Auto Transport:

    • Key Differentiator: Focuses on providing competitive pricing and often aims to be one of the most affordable options.
    • Customer Focus: Suited for budget-conscious customers, while still striving for reliable service.
    • Service Offerings: Standard nationwide auto transport.
    • Consideration: As a budget-friendly option, communication and flexibility might sometimes be less premium than higher-priced competitors, though this varies case by case.

When choosing an alternative, it’s always advisable to:

  • Get multiple quotes: Compare prices for your specific route and vehicle.
  • Read recent reviews: Look for consistent themes regarding communication, timeliness, and handling of issues.
  • Understand insurance policies: Clarify what’s covered and any deductibles.
  • Check service terms: Be aware of payment schedules, cancellation policies, and any potential hidden fees.

By thoroughly researching these alternatives, customers can make an informed decision that best suits their budget and needs for vehicle transportation.

How to Book with Montway.com

Booking an auto transport service with Montway.com is designed to be a straightforward three-step process, emphasizing ease and efficiency for the customer.

Step 1: Get a Quote and Book Your Order

The initial phase involves obtaining an instant quote and formally placing your order.

  • Accessing the Quote Tool: The most prominent feature on the homepage is the “Get an instant quote” calculator. This tool is where the journey begins.
  • Inputting Details:
    • Origin & Destination: You’ll enter the exact pickup and delivery locations city and state/zip code.
    • Vehicle Information: Provide details about the vehicle being shipped, including its make, model, year, and condition operable or inoperable. Inoperable vehicles typically cost more due to the need for specialized equipment.
    • Desired Date: Select your preferred pickup date range. While exact dates can’t always be guaranteed, this helps Montway find a suitable carrier.
    • Transport Type: Choose between Open Transport standard, more affordable or Enclosed Transport premium protection, higher cost.
  • Receiving Your Quote: Once these details are submitted, the system will generate an instant estimated quote based on current market trends, vehicle specifics, distance, and chosen service type.
  • Placing the Order: If the quote is acceptable, you can proceed to book the order directly through the website. This involves providing contact information and confirming the details. Montway emphasizes zero upfront payment, meaning you book now and pay later when a carrier is dispatched.

Step 2: We Pick Up Your Vehicle

After your order is placed, Montway’s internal processes kick into gear to arrange the pickup.

  • Carrier Assignment: Montway searches its extensive network of 30,000+ vetted auto carriers to find the best available truck for your specific route and vehicle.
  • Estimated Pickup Time: Once a carrier is assigned, Montway will provide you with an estimated pickup window.
  • Carrier Communication: The assigned truck driver will directly contact you in advance to confirm the exact pickup time and location details. This direct line of communication is crucial for coordinating logistics.
  • Vehicle Inspection: At the time of pickup, both you or a designated representative and the driver will perform a thorough inspection of the vehicle. Any existing damages will be noted on a Bill of Lading BOL. This document is vital for insurance purposes and should be reviewed carefully before signing.
  • Handover: Once the inspection is complete and the BOL is signed, the vehicle is loaded onto the transport truck.

Step 3: Receive Your Vehicle

The final step is the successful delivery of your vehicle at the destination.

  • Transit Time: Montway provides an estimated transit time when you place your order. This timeframe depends on the moving distance and other factors.
  • Delivery Coordination: Similar to pickup, the truck driver will contact you prior to arrival to confirm the delivery time and location. Door-to-door service means the driver will get as close to your specified address as legally and safely possible.
  • Final Inspection: Upon delivery, another thorough inspection of the vehicle is conducted with the driver, comparing its condition against the initial Bill of Lading. It is crucial to note any new damage before signing the delivery receipt.
  • Payment if applicable: If you opted for a partial payment or balance upon delivery common for cash-on-delivery options, this is when the remaining balance would be paid directly to the driver. Montway’s primary model is “zero upfront payment,” with the full amount typically charged once the carrier is dispatched.
  • Receipt of Vehicle: Once satisfied with the vehicle’s condition and all paperwork is complete, you take possession of your vehicle.

Montway’s systematic approach, combined with direct communication from drivers and dedicated advisors, aims to make the auto transport process as smooth and transparent as possible for its customers.

Montway.com Pricing

Montway.com’s pricing structure, while competitive, is dynamic and influenced by several key factors.

They provide an instant quote calculator to give customers an immediate estimate, but the final cost is dependent on a combination of specific details related to the shipment.

Factors Influencing Pricing:

Montway explicitly states that car shipping quotes are based on current market trends for nationwide auto transport. The total cost will depend on:

  1. Size and Weight of Vehicle:

    • Larger, taller, or heavier-than-average vehicles e.g., large SUVs, trucks, vans require more space and potentially specialized carriers, leading to higher costs.
    • Standard sedans typically fall into a lower price bracket.
  2. Vehicle Condition:

    • Operable Vehicles: Vehicles that can roll, steer, and brake are standard and generally incur the base price.
    • Inoperable Vehicles: Shipping a non-running vehicle costs more because it requires additional tools like winches and extra labor for the carrier to load and unload.
  3. Transport Type:

    • Open Transport: This is the most common and more affordable option. Vehicles are shipped on an open trailer, exposed to the elements like weather, dust, road debris. Approximately 90% of vehicles are shipped this way.
    • Enclosed Transport: This option provides maximum protection as vehicles are shipped in a fully enclosed trailer, shielding them from weather and road hazards. It’s ideal for luxury cars, classic cars, or custom vehicles but comes at a higher premium, often 30-50% more than open transport.
  4. Shipping Distance:

    • The overall price increases with longer distances. For example, shipping from California to New York will cost more than from California to Arizona.
    • However, longer runs often have a lower cost per mile. This means the further your vehicle travels, the more cost-effective it might be on a per-mile basis.
  5. Time of Year Seasonality:

    • Peak Seasons: Prices tend to be higher during peak moving seasons e.g., summer months, end of year holidays, and snowbird season in fall/spring due to increased demand and fewer available carriers.
    • Off-Peak Seasons: Shipping during off-peak times might result in more competitive pricing.
    • Weather Conditions: Extreme weather conditions in certain regions can also impact pricing due to logistical challenges and potential delays.
  6. Pickup/Delivery Location Specifics:

    • Shipping to or from densely populated urban areas with major transport hubs might be more efficient and potentially cheaper than very remote or rural locations, which could require extra mileage for the carrier.
    • Specific city restrictions on large trucks might also influence the exact drop-off point, though Montway aims for “as close to your door as safely and legally possible.”

Getting a Quote:

Montway offers several convenient ways to get a precise quote:

  • Online Calculator: The most common method, providing an instant estimate.
  • Live Chat: Directly connect with a representative for a quote.
  • Phone Call: Call 888 666-8929 to speak with an advisor who can provide a custom quote and answer any questions.

Montway’s policy of zero upfront payment means that you are only charged once a carrier has been dispatched for your order, which is a significant financial benefit and shows confidence in their ability to secure transport for your vehicle. Promotions and savings might also be available, so it’s always worth inquiring about current offers.

Montway.com vs. Competitors

  • Operational Scale and Network:

    • Montway.com: Boasts shipping over 1,000,000 vehicles with a network of 30,000+ vetted carriers. This vast scale is a significant advantage, often translating to greater flexibility in finding carriers, even for less common routes, and potentially more competitive pricing due to volume. Their 16+ years of experience reinforce their established presence.
    • Competitors e.g., Sherpa, AmeriFreight, eShip: While also reputable, many competitors may operate with smaller carrier networks or handle a lower annual volume of shipments. This isn’t necessarily a negative, but it can sometimes mean slightly longer wait times for carrier assignment on certain routes, or a more limited selection of available transport types in specific areas. However, some, like Sherpa, specialize in niche offerings such as their “Price Lock Promise.”
  • Pricing and Payment Structure:

    • Montway.com: A standout feature is their zero upfront payment policy. Customers are only charged once a carrier is dispatched. This significantly reduces the financial risk for the customer upfront. Their pricing is dynamic, based on market trends, distance, vehicle type, and seasonality.
    • Competitors: Some competitors might require an upfront deposit or a partial payment at the time of booking. Others, like Sherpa, might have slightly higher initial quotes but offer price protection. It’s crucial to compare not just the initial quote but also the payment terms and any hidden fees.
  • Customer Reviews and Reputation:

    • Montway.com: Displays overwhelmingly positive reviews across major platforms, including Google 4.7 stars from 19,089 reviews, BBB 4.6 stars from 3,822 reviews, and Transport Reviews 4.8 stars from 11,049 reviews. This demonstrates a consistent pattern of customer satisfaction for a high volume of transactions.
    • Competitors: Many competitors also have excellent reviews e.g., Sherpa, AmeriFreight often rate highly. However, the sheer volume of positive reviews for Montway suggests a broader reach and consistent service delivery on a larger scale. When comparing, it’s essential to look at the number of reviews in addition to the average rating, as a higher volume of positive feedback often indicates greater reliability.
  • Insurance Coverage:

    • Montway.com: Provides both carrier cargo insurance and its own contingent cargo insurance up to $250,000, offering a strong safety net.
    • Competitors: Most reputable companies offer carrier cargo insurance. Some, like AmeriFreight, offer additional gap coverage, and eShip has a “Platinum Protection Plan” with specific benefits like rental car reimbursement. The specifics of supplementary insurance can vary, so a detailed comparison is necessary here.
  • Communication and Tracking:

    • Montway.com: Emphasizes dedicated advisors and direct communication with drivers for updates. However, they do not offer direct online tracking. Customers need to contact the driver or email for updates.
    • Competitors: Some competitors might offer online tracking portals or more frequent automated updates. For example, some might use app-based tracking. This is a point where customer preference plays a role. some prefer self-service tracking, while others are fine with direct communication.
  • Specialized Services:

    • Montway.com: Offers door-to-door, Hawaii shipping, motorcycle transport, and military PCS discounts.
    • Competitors: Many also offer these services. Some might specialize in specific vehicle types e.g., classic cars, RVs or offer unique bundles e.g., Sherpa’s price protection, eShip’s rental car reimbursement.

In summary, Montway.com differentiates itself through its immense operational scale, the highly appealing “zero upfront payment” model, and consistently high customer satisfaction ratings across a massive volume of shipments.

While competitors offer strong alternatives, often with unique selling propositions, Montway’s established presence and customer-friendly financial policy make it a leading choice for many seeking auto transport.

Montway.com Customer Service

Montway.com places a significant emphasis on its customer service, presenting it as a core pillar of their business model.

They aim to provide a personalized, responsive, and supportive experience throughout the vehicle transport process.

  • Dedicated Advisors and Availability:

    • Montway highlights its “professional advisors” who work “around the clock” and are available 365 days a year. This suggests a commitment to continuous support, ensuring customers can reach them whenever they have questions or need assistance.
    • This constant availability is particularly beneficial given that vehicle transport often involves varying time zones and unexpected logistical challenges.
  • Multiple Contact Channels:

    • Phone: A prominent toll-free number, 888 666-8929, is displayed across the website, indicating that direct phone communication is a primary support channel. This allows for immediate assistance and personalized conversations.
    • Email: [email protected] is provided for inquiries, offering a less immediate but documented form of communication.
    • Live Chat: The option to use “Live Chat” is available on their website, providing instant text-based support for quick questions or initial inquiries.
  • Communication During Transport:

    • Driver Direct Contact: A key aspect of their customer service model is that the assigned truck driver will directly call the customer to confirm pickup and delivery details. This direct line of communication with the person physically handling the vehicle helps build trust and ensures real-time coordination.
    • Updates: While there’s no online tracking portal, customers are encouraged to contact their trucker directly or email Montway for the “most accurate, real-time location information.” This implies a proactive approach to updates, even if it requires direct inquiry.
  • Addressing Concerns and Handling Issues:

    • The high volume of positive reviews across multiple platforms Google, BBB, Transport Reviews suggests that Montway generally handles customer concerns effectively and resolves issues to customer satisfaction. The sheer number of positive reviews over 100,000 across their online presence for a service as logistically complex as auto transport is a strong indicator of competent problem-solving.
    • The inclusion of contingent cargo insurance up to $250,000 further demonstrates their commitment to customer protection and financial responsibility in case of unforeseen issues during transit.
  • Personalized Approach:

    • Montway states they “work with you through every step of your car or truck’s move,” emphasizing a “personalized approach.” This suggests that their advisors aim to understand individual customer needs and provide tailored solutions, rather than a one-size-fits-all service.

In essence, Montway.com’s customer service strategy appears to be built on accessibility, direct communication, and a proactive stance toward supporting the customer throughout the entire shipping journey, from initial quote to final delivery.

Frequently Asked Questions

Is Montway.com a legitimate car shipping company?

Yes, based on the website, Montway Auto Transport appears to be a legitimate and well-established car shipping company.

They claim to have shipped over 1,000,000 vehicles and have more than 100,000 positive online reviews across various reputable platforms like Google, BBB, and Transport Reviews, consistently maintaining high ratings.

How much does Montway.com cost to ship a car?

The cost of shipping a car with Montway.com varies depending on several factors, including the vehicle’s size and weight, its condition operable or inoperable, the chosen transport type open or enclosed, the shipping distance, and the time of year.

You can get an instant quote directly on their website using their calculator.

Does Montway.com require upfront payment?

No, Montway.com clearly states that they require “Zero upfront payment!” You are only charged once a carrier has been dispatched for your order, which provides financial flexibility and peace of mind. Cleanomic.com Reviews

Is my vehicle insured during transport with Montway.com?

Yes, your vehicle is covered by the carrier’s cargo insurance during transport.

Additionally, Montway.com provides its own contingent cargo insurance, which protects you for up to $250,000 should the trucker’s policy not fully cover a valid claim.

How long does it take for Montway.com to pick up my vehicle?

After placing an order, Montway.com searches its network to find a suitable trucker and will then provide an estimated pickup time.

The trucker will call you to confirm the exact details ahead of schedule.

Pickup times can vary based on route demand and carrier availability. Nobledom.co.uk Reviews

Can I track my car online with Montway.com?

No, online customer tracking is not available directly on Montway.com.

For the most accurate, real-time location information on your shipment, you can directly contact your assigned trucker for updates or email [email protected].

Can I put personal items in my car when shipping with Montway.com?

Yes, you can place personal items up to 100 lbs in a box or single piece of luggage in the trunk of your car during transport.

This is a common industry standard to ensure safety and compliance.

What types of vehicles does Montway.com ship?

Montway.com primarily ships cars, but they also offer specialized services for motorcycles, scooters, ATVs, UTVs, and other powersports vehicles across all 50 U.S. states. Ivfsmart.com Reviews

What is the difference between open and enclosed transport with Montway.com?

Open transport is the standard and more affordable option where your vehicle is shipped on an open trailer, exposed to weather and road elements. Enclosed transport provides full protection in a covered trailer, shielding your vehicle from external factors, making it ideal for classic, luxury, or custom cars, but at a higher cost.

Does Montway.com offer door-to-door service?

Yes, Montway.com offers door-to-door car shipping service.

The truck driver will pick up and drop off your vehicle as close to your specified addresses as safely and legally possible, acknowledging that some cities may have restrictions for large trucks in residential areas.

Does Montway.com offer discounts for military personnel?

Yes, Montway.com offers PCS Permanent Change of Station vehicle shipping discounts for active duty military, Reserves, National Guard, military dependents, and veterans as a thank you for their service.

How do I get an instant quote from Montway.com?

You can get an instant quote on Montway.com by visiting their homepage and using the online calculator. Greenbeeinteriors.co.uk Reviews

You’ll need to input your origin, destination, vehicle details, and desired shipping date to receive an estimated cost.

What if my car is inoperable? Can Montway.com still ship it?

Yes, Montway.com can ship inoperable vehicles.

However, it costs more because it requires extra tools and labor for the car shipping companies to accommodate the cargo.

Your car must at least roll, steer, and brake for them to ship it.

How long does delivery typically take with Montway.com?

When you place an order, Montway.com provides an estimated transit time for your shipment. This window depends on the moving distance. Hotspotshield.com Reviews

While an estimate, it is possible for your car to be delivered faster than the initial projection.

What kind of customer support does Montway.com offer?

Montway.com offers dedicated customer support with “award-winning auto transport advisors” who are available 365 days a year.

You can reach them via phone at 888 666-8929, Live Chat, or email at [email protected].

Does Montway.com ship cars to Hawaii?

Yes, Montway.com provides Hawaii car shipping services.

They have experience arranging both door-to-port and port-to-port auto transport to safely get your vehicle to or from Hawaii. Fulfilla.net Reviews

How many vehicles has Montway.com delivered?

According to their website, Montway Auto Transport has delivered over 1,128,000 vehicles.

How many years of experience does Montway.com have?

Montway.com states they have over 16 years of experience in the auto transport industry.

What is the Bill of Lading BOL in Montway.com’s process?

The Bill of Lading BOL is a crucial document used during pickup and delivery.

It notes the vehicle’s condition and any existing damages before transport.

Both you or your representative and the driver will inspect and sign it, and it’s essential for any potential insurance claims. Redheart.com Reviews

What if my delivery is delayed with Montway.com?

While Montway provides estimated transit times, delays can occur due to unforeseen circumstances like weather or road conditions, which are common in auto transport.

If you need updates or have concerns about a delay, you should contact your assigned trucker directly or Montway’s customer service team via phone or email for real-time information.

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