Based on looking at the website, Dodo.com appears to be an Australian telecommunications and energy provider, offering services like nbn internet, mobile plans, electricity, and gas.

They focus on bundling services to provide potential savings for customers, aiming to be a one-stop shop for household utilities.

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Table of Contents

Dodo.com Review & First Look

Dodo.com presents itself as a straightforward provider for essential household services.

The homepage immediately highlights current promotions for nbn and mobile plans, aiming to attract new customers with discounted rates.

The site emphasizes convenience, particularly for those looking to bundle services or moving house.

This approach is designed to simplify utility management for the average consumer, offering a consolidated billing and support experience.

Initial Impressions and User Interface

The Dodo.com website is clean and user-friendly, with clear navigation to its main service categories: Mobile, Internet, and Energy. Waves-trade.com Reviews

The design prioritizes ease of access to information about plans and promotions.

Prominent Offers: Discounted nbn and mobile plans are immediately visible, often with clear terms and conditions.
Service Segmentation: Each core service internet, mobile, energy has its own dedicated section, making it easy to find specific information.
Help and Support: Options like LiveChat and a prominent phone number 13 dodo are readily available for customer assistance.
Mobile Responsiveness: The site appears designed to function well across various devices, ensuring a consistent user experience.

Dodo.com’s Value Proposition

Dodo’s main appeal seems to be in its ability to combine multiple services under one provider.

This can be particularly attractive for individuals or families looking to streamline their bills and reduce administrative overhead.

Bundling Discounts: A key selling point is the potential to save up to $10/month when bundling electricity, gas, and internet services.
No Lock-in Contracts: Many of their mobile plans are advertised as “no lock-in,” offering flexibility to customers.
Moving House Support: Dodo explicitly states they assist with moving services, which can be a significant convenience during what is often a stressful time.

Dodo.com Features

Dodo.com offers a range of features across its internet, mobile, and energy services, designed to cater to diverse household needs.

Their integrated approach aims to simplify utility management. Thegenuineleather.com Reviews

nbn® Internet Features

Dodo provides various nbn speed tiers to suit different usage patterns, from basic browsing to high-demand streaming and gaming.

Multiple Speed Tiers: They offer plans on nbn25, nbn50, nbn100, and potentially higher speeds, allowing customers to choose based on their data consumption and household size. For instance, an nbn25 plan might be suitable for 1-2 users for basic browsing and email, while an nbn100 plan would be ideal for a family of 4+ with multiple streaming devices and online gaming.
Unlimited Data: Most, if not all, of their nbn plans come with unlimited data, ensuring users don’t face unexpected charges for exceeding data caps.
Bundling Opportunities: Internet plans can be bundled with electricity and gas, offering financial incentives. For example, a common offer is $15/month off select plans for 12 months on nbn25 and above.

Mobile Plan Features

Dodo’s mobile offerings focus on affordability and flexibility, catering to users who prefer not to be tied down by long-term contracts.

No Lock-in Contracts: This is a significant advantage, allowing customers to switch plans or providers without penalty.
Data Allowances: Plans come with various data allowances, from smaller allocations for light users to larger bundles for heavy data consumers.
No Excess Data Charges: A notable feature is the assurance of “no excess data charges,” which means speeds may be shaped slowed down after the included data is used, rather than incurring additional costs. This provides cost certainty.
International Calls/SMS: Some plans may include international call minutes or SMS, appealing to those who frequently communicate with contacts overseas.

Energy Electricity & Gas Features

Dodo positions itself as a competitive energy provider, offering deals on electricity and gas, particularly when bundled with other services.

Competitive Rates: They aim to offer “a better deal on Power & Gas,” implying competitive pricing compared to other energy retailers.
Dual Fuel Options: Customers can get both electricity and gas from Dodo, simplifying billing and management.
Bundling with Internet: The primary feature here is the potential for significant savings when energy services are combined with an internet plan. For instance, savings of up to $10/month are advertised for bundling electricity and gas with internet.

Dodo.com Pros & Cons

When considering Dodo.com for your utility needs, it’s crucial to weigh the advantages against any potential drawbacks.

Understanding both sides can help you make an informed decision. Ebiketogo.nl Reviews

Dodo.com Pros

Dodo.com offers several compelling benefits, particularly for those looking to consolidate services and save money.

Bundling Savings: One of the most significant advantages is the potential for cost savings when bundling internet, electricity, and gas services. Dodo explicitly advertises savings of up to $10/month for combining these services, making it attractive for households seeking to reduce their overall utility expenses.
No Lock-in Mobile Plans: For mobile users, the availability of no lock-in contracts provides excellent flexibility. This means you’re not tied to a long-term agreement, allowing you to change plans or switch providers easily if your needs change or a better offer comes along.
Simplified Billing: Having multiple services with one provider can simplify your financial management. Instead of receiving separate bills from different companies for internet, mobile, electricity, and gas, you can potentially receive one consolidated bill, making it easier to track and pay your expenses.
Dedicated Moving House Support: Dodo highlights its assistance with moving house, offering to help transfer internet and energy services. This can alleviate a common stress point during relocation, providing a smoother transition for customers.
Unlimited nbn Data: Most Dodo nbn plans come with unlimited data, eliminating concerns about data caps and unexpected excess usage charges. This provides peace of mind for heavy internet users, streamers, and large households.
Competitive Introductory Offers: Dodo frequently offers enticing introductory discounts, such as $15/month off select nbn plans for the first 12 months. These offers can provide significant initial savings for new customers.

Dodo.com Cons

While Dodo offers attractive features, there are some aspects that potential customers might need to consider carefully.

Reliance on Introductory Offers: While introductory discounts are appealing, customers need to be aware of the pricing after the promotional period ends. The standard rates might be higher, requiring customers to re-evaluate their plans or consider switching to maintain competitive pricing.
Customer Service Perception: Like many large utility providers, customer service experiences can vary. While Dodo offers LiveChat and phone support, some online reviews for similar companies occasionally highlight issues with wait times or resolution efficiency. It’s important to research recent customer feedback for the most up-to-date perspective.
Potential for Speed Shaping on Mobile: While Dodo advertises “no excess data charges” on mobile, this often means that once you exceed your included data allowance, your speeds may be “shaped” or throttled to a much slower speed e.g., 1.5 Mbps. While this prevents unexpected bills, it can significantly impact usability for data-intensive tasks once your allowance is depleted.
Limited Customization for Bundles: While bundling offers savings, the specific plans available for bundling might be less flexible than standalone options. Customers may need to accept predetermined combinations of services to qualify for the maximum discounts.
Regional Availability for Energy: While nbn and mobile services are widely available across Australia, energy services electricity and gas are typically restricted to specific states or regions. Customers should verify Dodo’s energy service availability in their exact location.
Potential for Price Increases: As with all utility providers, prices for internet, mobile, and energy plans can increase over time. While Dodo states they care about loyal customers, it’s wise to regularly review your plan and compare it with current market offerings.

Dodo.com Alternatives

For those considering Dodo.com but wanting to explore other options, the Australian market offers a variety of providers across internet, mobile, and energy sectors.

Each has its own strengths, whether it’s competitive pricing, specific features, or renowned customer service.

Internet Alternatives nbn® Providers

Australia has a highly competitive nbn market, with many providers vying for customers. Onflo.co.uk Reviews

Aussie Broadband: Often praised for its excellent customer service and reliable speeds, Aussie Broadband is a premium option. They are known for transparency regarding network congestion and offer a wide range of speed tiers.
Superloop: A popular choice for competitive pricing and strong network performance. Superloop frequently offers introductory discounts and has a good reputation for stable connections, particularly for gamers and streamers.
Telstra/Optus/TPG: These are major players offering comprehensive plans.
- Telstra: Known for its extensive network coverage and premium support, albeit often at a higher price point. Offers a wide range of bundles including entertainment.
- Optus: A strong competitor to Telstra, offering competitive nbn plans and often bundling them with mobile and entertainment.
- TPG: Generally offers very competitive pricing on nbn plans, appealing to budget-conscious consumers.
Smaller Providers e.g., Leaptel, Southern Phone: Many smaller, regional, or niche providers often offer competitive deals, especially during promotional periods. It’s worth checking local options.

Mobile Alternatives

The mobile market is dominated by the three major networks Telstra, Optus, Vodafone and numerous Mobile Virtual Network Operators MVNOs that use these networks.

Optus, Telstra, Vodafone: The “big three” offer extensive network coverage, customer service, and a wide array of plans, including postpaid, prepaid, and international roaming. They are generally more expensive but provide comprehensive features.
Amaysim: An MVNO operating on the Optus network, known for its no lock-in plans, competitive data allowances, and frequent promotions. Offers good value for money.
Boost Mobile: Uses the full Telstra network including 5G, making it a popular choice for those seeking Telstra’s coverage at a more affordable price. Focuses on prepaid plans with high data allowances.
Woolworths Mobile: Also on the Telstra network, often integrating loyalty points Everyday Rewards and offering competitive plans, particularly for families.
Aldi Mobile: Operating on the Telstra wholesale network, Aldi Mobile offers budget-friendly prepaid plans with various data options.

Energy Alternatives Electricity & Gas Providers

The energy market varies significantly by state, but several large providers operate across multiple regions.

AGL: One of Australia’s largest energy retailers, offering a wide range of plans, including green energy options and various billing methods. They often have sign-up bonuses.
Origin Energy: Another major player, providing electricity, gas, and solar solutions. Origin often has bundling discounts for multiple services and loyalty programs.
EnergyAustralia: A significant retailer with a range of plans for residential and business customers, including options for smart meters and renewable energy.
Red Energy: Known for its customer service and often offering plans that include Qantas Frequent Flyer points.
Smaller/State-Specific Retailers: Depending on your state, there might be numerous smaller or state-specific retailers that offer competitive rates or specialized plans. Examples include Sumo, Diamond Energy, and Powershop.

When evaluating alternatives, consider factors like:

Pricing Structure: Look beyond introductory offers to understand ongoing costs.
Contract Lengths: Prefer no lock-in contracts for flexibility.
Customer Service Reputation: Check recent reviews on independent sites.
Network Coverage for mobile and Reliability for internet/energy.
Specific Features: Do they offer international calls, data rollover, green energy options, or smart meter integration?
Bundling Options: Can you save more by bundling services with another provider?

How to Cancel Dodo.com Subscription

Canceling a Dodo.com subscription for services like internet, mobile, electricity, or gas typically involves a few steps to ensure a smooth transition and avoid any unexpected charges.

It’s important to understand Dodo’s specific cancellation policies, especially regarding contract terms and notice periods. Charliesdrawings.com Reviews

General Cancellation Steps

Regardless of the service, the general process for canceling a Dodo.com subscription usually follows these steps:

Check Your Contract/Terms and Conditions: Before initiating cancellation, review the specific terms and conditions of your Dodo service. This will clarify any notice periods required, potential early termination fees if you are on a contract, though many mobile plans are no lock-in, and final billing procedures.
Gather Account Information: Have your Dodo account number, personal identification details like your name, address, and date of birth, and the specific service you wish to cancel ready.
Contact Dodo Directly: The most reliable way to cancel is to contact Dodo’s customer service.
- Phone Call: Call Dodo directly at 13 dodo 13 36 36. This is often the most effective method as it allows for immediate interaction and clarification of any details. Be prepared for potential wait times.
- Live Chat: Use the LiveChat feature on the Dodo.com website during business hours. This can be a convenient way to initiate the process and get information in writing.
- Online Portal/Email Less Common for Cancellation: While some providers allow cancellation via an online portal or email, Dodo typically prefers direct contact via phone or chat for service terminations to ensure all necessary information is gathered and confirmed.
Clearly State Your Intention: When you connect with a Dodo representative, clearly state that you wish to cancel your services and provide the effective date for cancellation.
Confirm Cancellation Details:
- Ask for a confirmation of your cancellation, including the effective date.
- Inquire about any final charges, pro-rata billing, or outstanding balances.
- Confirm if any equipment e.g., nbn modem needs to be returned and how to do so.
- Request an email or written confirmation of the cancellation for your records.

Specific Considerations for Each Service

Internet nbn:
- Notice Period: Some nbn providers require a minimum notice period e.g., 30 days. Check Dodo’s terms.
- Modem Return: If you received a modem from Dodo as part of your plan, you might be required to return it to avoid additional charges. Clarify this during the cancellation process.
- Transferring Service: If you’re switching to a new nbn provider, it’s often best to sign up with the new provider first. They can often manage the transfer process directly, sometimes even notifying Dodo on your behalf. However, it’s still prudent to confirm cancellation with Dodo directly to prevent issues.
Mobile Plans:
- Porting Your Number: If you wish to keep your mobile number, do NOT cancel your Dodo mobile service before porting it to your new provider. Your new provider will initiate the port, and this action will automatically cancel your Dodo service for that number once the port is complete.
- No Lock-in Contracts: For plans without a lock-in contract, cancellation is usually straightforward without early termination fees, though a notice period might still apply.
- Prepaid Plans: If you are on a prepaid plan, the service will simply cease when your credit or validity period expires, or when you port your number away.
Energy Electricity & Gas:
- Switching Providers: When switching energy providers, your new provider will typically handle the transfer process, including notifying Dodo. However, it’s still a good idea to confirm your departure with Dodo to ensure your final bill is accurate.
- Final Meter Readings: Ensure Dodo has access to your final meter reading or that a smart meter provides it to ensure accurate final billing.
- Bond/Deposit: If you paid a security deposit or bond, inquire about its refund process.

Important Note: Always keep a record of who you spoke to, the date and time of the call/chat, and any reference numbers provided. This documentation can be invaluable if any disputes arise later.

How to Cancel Dodo.com Free Trial

Based on the publicly available information on the Dodo.com homepage, there is no mention of explicit “free trials” for their core services nbn internet, mobile plans, electricity, or gas in the traditional sense, where you’d sign up for a trial period and then need to cancel to avoid charges.

Instead, Dodo’s promotional structure tends to focus on:

Introductory Discounts: Such as “$15/mth off select plans for 12 whole months” or “50% off for first 4 months on select mobile plans.” These are discounts on actual service plans, not a trial where the service is free for a limited time and then automatically converts to a paid subscription if not cancelled.
No Lock-in Contracts: Particularly for mobile plans, which allows customers to leave without penalty, offering a form of flexibility similar to a trial where there’s no long-term commitment.

Understanding Dodo’s Promotional Structure Not a “Free Trial”

If you’ve signed up for a Dodo service with an introductory discount, you are already on a paid service, albeit at a reduced rate. Superprof.fr Reviews

The “cancellation” in this context is simply the termination of your service, rather than canceling a “free trial.”

Example: If you signed up for an nbn plan with “$15/mth off for 12 months,” you are paying a reduced rate for 12 months, and then the price reverts to the standard rate. You are not on a free trial that needs cancellation.

Steps to “Cancel” a Service with an Introductory Discount if you wish to stop paying

Since there isn’t a “free trial” to cancel in the traditional sense, cancelling a service you’ve signed up for with an introductory discount follows the standard cancellation process for any Dodo service:

Review Your Specific Plan Terms: Check the terms and conditions of the specific plan you signed up for. Understand when your discount period ends and what the standard rate will be afterwards. Also, look for any minimum contract terms or cancellation fees, although Dodo advertises “no lock-in plans” for mobile.
Determine Your Cancellation Date: Decide when you want the service to cease. Consider the end of your billing cycle to avoid paying for service you won’t use.
Contact Dodo Customer Service:
- Phone: Call 13 dodo 13 36 36. This is usually the most direct way to speak to a representative and confirm all cancellation details.
- Live Chat: Use the LiveChat option on their website during business hours.
Clearly State Your Intent: Inform the representative that you wish to cancel your service and provide your account details.
Confirm Details and Final Billing:
- Get confirmation of the effective cancellation date.
- Inquire about any pro-rata charges or final bills.
- Ask if any equipment like an nbn modem needs to be returned.
- Request a written confirmation of the cancellation for your records.

Key Takeaway: If you’re looking to “cancel a free trial” with Dodo, you’re likely referring to terminating a service that was initially offered with an introductory discount. The process is the same as canceling any regular Dodo service. Always refer to your specific plan’s terms and contact Dodo directly for accurate information and to ensure a smooth cancellation process.

Dodo.com Pricing

Dodo.com positions itself as a value-for-money provider, often featuring competitive pricing and bundling discounts across its internet, mobile, and energy services.

Their pricing strategy frequently includes introductory offers to attract new customers, with standard rates applying thereafter. Navesse.com Reviews

Internet nbn® Pricing

Dodo offers various nbn plans, differentiated primarily by speed tiers, and often includes introductory discounts.

nbn25 Basic Evening Speed: Often starts around $60-$70 per month at standard rates. Introductory offers might bring this down significantly, for example, to $45-$55 per month for the first 6-12 months. This speed is suitable for 1-2 users for general browsing, email, and standard-definition streaming.
nbn50 Standard Evening Speed: A popular tier, usually priced between $70-$80 per month at standard rates. Promotional pricing could be around $55-$65 per month for an initial period. This speed is good for 2-4 users, supporting HD streaming, online gaming, and multiple connected devices.
nbn100 Fast Evening Speed: For heavier users or larger households, standard rates might range from $80-$95 per month. Promotional offers could bring this down to $70-$80 per month initially. Ideal for multiple simultaneous 4K streams, serious online gaming, and large file downloads.

Common Internet Offers:

“$15/mth off select plans for 12 whole months”: This is a recurring offer, meaning you save $15 each month for the first year, after which the price reverts to the standard rate.
No Setup Fees: Many nbn plans from Dodo do not have setup fees, making the initial cost lower.
Modem: Modems may be included or offered at a discounted rate, sometimes with a requirement to stay connected for a certain period to avoid a modem fee.

Mobile Pricing

Dodo’s mobile plans are generally no lock-in contract, focusing on data allowances and competitive monthly rates.

Entry-Level Plans e.g., 10GB-20GB data: Can start from $15-$25 per month. Promotional offers often include a significant discount for the first few months, such as “50% off for first 4 months on select mobile plans.” So, a $25 plan might be $12.50 for the first four months.
Mid-Tier Plans e.g., 30GB-60GB data: Typically range from $25-$40 per month.
Higher Data Plans e.g., 80GB+ data: Can be $40-$60+ per month, offering substantial data for heavy users.

Key Mobile Features and Pricing Notes:

No Excess Data Charges: Instead of charging for excess data, Dodo typically shapes slows your speed once your included data is used, providing cost predictability.
Unlimited Standard National Calls & SMS: Almost all plans include unlimited calls and SMS within Australia.

Energy Electricity & Gas Pricing

Energy pricing is highly variable, depending on your location, usage, and whether you bundle with other Dodo services. Scalefarm.com Reviews

Variable Rates: Electricity and gas rates are typically quoted per kilowatt-hour kWh for electricity and per megajoule MJ for gas, plus a daily supply charge. These rates vary by state and distribution network.
Bundling Discounts: The primary pricing advantage for Dodo energy is when bundled with internet. They advertise savings of “up to $10/mth when you bundle electricity and gas on your internet.” This discount is applied to your overall bill.
Conditional Discounts: Some energy plans might have conditional discounts e.g., pay on time discount that affect the final price.
No Fixed Term Contracts: Many energy plans are generally not fixed-term, allowing customers to switch if better rates become available.

General Pricing Philosophy:

Dodo generally aims for competitive pricing, often with a focus on initial discounts to attract new customers.

The ongoing value often comes from the convenience and potential savings of bundling multiple services, making it simpler for consumers to manage their household utilities.

It’s always recommended to check the most current pricing and terms directly on the Dodo.com website, as offers can change frequently.

Dodo.com vs. Competitors

Comparing Dodo.com to its competitors involves looking at specific service areas: internet, mobile, and energy. Commercialvehiclecontracts.co.uk Reviews

While Dodo aims for a comprehensive, value-driven approach with bundling, other providers may excel in specific areas like premium service, specialized features, or ultra-low pricing.

Dodo.com vs. Major nbn Providers e.g., Aussie Broadband, Telstra, TPG

Dodo:
- Strengths: Often competitive introductory pricing, strong bundling potential for internet + energy, simpler billing. Good for users looking for a one-stop-shop for basic household utilities.
- Weaknesses: Might not always offer the absolute fastest peak speeds or most robust customer service reputation compared to premium providers.
Aussie Broadband:
- Strengths: Consistently high customer service ratings, excellent network transparency showing congestion levels, premium performance, and Australian-based support.
- Weaknesses: Generally higher price point than Dodo, fewer direct bundling options with energy they don’t offer energy themselves.
Telstra:
- Strengths: Australia’s largest network, excellent coverage and reliability, premium support, extensive bundling options including entertainment Foxtel, sports passes.
- Weaknesses: Typically the most expensive option, often with higher ongoing costs after introductory periods.
TPG:
- Strengths: Highly competitive pricing, especially for basic to mid-tier nbn plans. Often appeals to budget-conscious users.
- Weaknesses: Customer service can be less personalized than smaller providers. network performance is generally good but might not match premium options during peak hours.

Verdict for nbn: Dodo is a solid mid-range option for value and convenience, particularly if you’re bundling. For premium performance and service, Aussie Broadband is a go-to. For extensive bundles and top-tier coverage, Telstra leads. For pure budget, TPG is a strong contender.

Dodo.com vs. Mobile Providers e.g., Amaysim, Boost Mobile, Optus

*   Strengths: No lock-in contracts, "no excess data charges" speeds shaped instead, simple plans, good for bundling with internet/energy. Operates on the Optus 4G Plus network.
*   Weaknesses: Data allowances might not be as generous as some MVNOs at similar price points. customer service for mobile alone might be less specialized.

Amaysim:
- Strengths: One of the leading MVNOs on the Optus network, known for very competitive data allowances, no lock-in contracts, and frequent promotions. Offers unlimited standard international calls on many plans.
- Weaknesses: Primarily online support. may not have physical stores.
Boost Mobile:
- Strengths: Uses the full Telstra 4G and 5G network unlike some MVNOs that use the wholesale network, offering excellent coverage, especially in regional areas. Good for heavy data users with data rollover.
- Weaknesses: Primarily prepaid plans. can be slightly more expensive than other MVNOs for equivalent data.
Optus:
- Strengths: Major network operator, comprehensive plans postpaid, prepaid, phone bundles, good customer service, extensive network coverage, often bundles with entertainment.
- Weaknesses: Can be more expensive than MVNOs for data-only plans without a new phone.

Verdict for Mobile: Dodo is a good choice for straightforward, no-frills mobile, especially if you’re already with them for other services. Amaysim often offers better value for data, while Boost Mobile excels for those needing Telstra’s full network.

Dodo.com vs. Energy Retailers e.g., AGL, Origin Energy, EnergyAustralia

*   Strengths: Significant savings when bundling electricity and gas with internet. Simple billing if you're already a Dodo internet customer.
*   Weaknesses: Energy rates might not be the absolute cheapest on a standalone basis. energy service is limited by state/network availability.

AGL / Origin Energy / EnergyAustralia:
- Strengths: Large, established retailers with extensive infrastructure and customer bases. Offer a wider range of plans e.g., green energy options, specific time-of-use tariffs, solar export plans. Often have loyalty programs and various payment options.
- Weaknesses: Less focus on bundling with internet/mobile. might not always have the lowest rates without specific conditional discounts.

Verdict for Energy: Dodo’s main appeal for energy is the bundling discount. If you are solely looking for the cheapest energy rates or very specific energy features e.g., advanced solar feed-in tariffs, comparing with larger dedicated energy retailers like AGL or Origin is crucial.

Overall: Dodo.com’s strength lies in its ability to offer a convenient, potentially cost-saving bundled solution for essential household services. It’s a strong contender for those who appreciate simplicity and the potential for unified billing. However, for users seeking best-in-class performance, highly specialized features, or the absolute lowest price in any single service category, exploring dedicated competitors in each sector might yield more tailored results. Unicomproperty.co.uk Reviews

Frequently Asked Questions

What services does Dodo.com offer?

Dodo.com offers a range of essential household services including nbn® internet plans, mobile phone plans, and energy services electricity and gas.

Is Dodo.com an Australian company?

Yes, Dodo.com is an Australian telecommunications and energy provider.

How does Dodo.com’s bundling work?

Dodo.com allows customers to bundle their internet, electricity, and gas services, often offering discounts for doing so.

For example, you might save up to $10/month by bundling electricity and gas with your internet plan.

Are Dodo.com mobile plans no lock-in contract?

Yes, many of Dodo.com’s mobile plans are advertised as “no lock-in” contracts, offering flexibility to customers. Clivedenhouse.co.uk Reviews

Does Dodo.com charge for excess data on mobile plans?

No, Dodo.com states there are “no excess data charges” on their mobile plans.

Instead, once your included data allowance is used, your speeds may be shaped slowed down to a lower speed.

What nbn® speeds does Dodo.com offer?

Dodo.com offers various nbn® speed tiers including nbn25 Basic Evening Speed, nbn50 Standard Evening Speed, and nbn100 Fast Evening Speed, catering to different household usage needs.

How can I contact Dodo.com customer service?

You can contact Dodo.com customer service by calling 13 dodo 13 36 36 or by using their LiveChat feature available on their website.

Does Dodo.com help with moving house services?

Yes, Dodo.com explicitly states they will work with customers to help move their internet and energy services when moving house. Dentistravelturkey.com Reviews

Are there any introductory offers for Dodo.com services?

Yes, Dodo.com frequently offers introductory discounts, such as “$15/mth off select plans for 12 whole months” on nbn plans or “50% off for first 4 months on select mobile plans” for new and returning customers.

What network does Dodo.com Mobile use?

Dodo.com Mobile operates on the Optus 4G Plus network.

Does Dodo.com provide modems for nbn®?

Yes, Dodo.com typically provides or offers modems with their nbn® plans, though terms regarding ownership or return may apply.

Can I get both electricity and gas from Dodo.com?

Yes, Dodo.com offers both electricity and gas services, allowing customers to get a dual fuel deal and potentially bundle them with internet.

How do I check Dodo.com’s energy availability in my area?

You would typically need to enter your address on the Dodo.com energy section of their website or contact their customer service to check if electricity and gas services are available at your specific location. Skearsphoto.com Reviews

Does Dodo.com have a cancellation fee for nbn® plans?

Cancellation fees depend on the specific terms of your nbn® plan.

While some plans may have no lock-in, others might have a minimum term where early cancellation could incur a fee, particularly if a subsidized modem was provided. Always check your contract.

What happens after the Dodo.com introductory discount period ends?

After the introductory discount period ends, your service price will revert to the standard ongoing rate for that plan.

It’s advisable to check these standard rates before signing up.

Is Dodo.com suitable for heavy internet users?

Dodo.com offers nbn® plans up to nbn100, which are generally suitable for heavy internet users and multiple simultaneous streams. Optimalprint.se Reviews

Their unlimited data policy also benefits high consumption.

Can I keep my existing phone number if I switch to Dodo.com Mobile?

Yes, you can typically port keep your existing phone number when you switch to Dodo.com Mobile.

Your new Dodo SIM will then activate with your current number.

How reliable is Dodo.com’s network?

Dodo.com’s nbn® service relies on the national nbn® network.

Their mobile service uses the Optus 4G Plus network, which is generally considered reliable with good coverage across Australia. Esteworldturkey.com Reviews

Does Dodo.com offer any smart home or security services?

Based on the homepage information, Dodo.com’s primary offerings are internet, mobile, and energy.

There is no explicit mention of smart home or security services as core offerings.

How do Dodo.com’s energy rates compare to other providers?

Dodo.com aims to offer competitive energy rates, especially when bundled with their internet services.

To compare accurately, it’s recommended to use an energy comparison website and input your specific usage details.

Dodo.com Reviews