Icon.contractors Reviews

Based on checking the website, Icon.contractors appears to be an electrical contracting service based in Palmer, Alaska, serving a wide range of areas including Wasilla, Palmer, Eagle River, Anchorage, Girdwood, Big Lake, Sutton, Butte, Willow, and even remote locations.

They specialize in commercial, residential, and industrial electrical work, emphasizing quality and timely project completion.

The site highlights their commitment to detailed-oriented clients and interesting projects, positioning themselves as a reliable option for various electrical needs, from basic power installations to specialized equipment hookups.

However, a critical review of the website reveals a significant issue that needs to be addressed from an ethical and Islamic finance perspective: the explicit mention of an “18% APR SERVICE FEE ON ALL ACCOUNTS RECEIVABLE THAT ARE 30 DAYS PAST DUE.” This constitutes riba interest, which is strictly forbidden in Islam. Charging or paying interest is a major sin in Islam, as it involves an exploitative and unjust transfer of wealth. While the core service of electrical contracting is permissible and beneficial, engaging with a business model that incorporates interest charges, even as a late payment fee, raises serious concerns for a Muslim. It’s crucial for individuals to avoid any transactions that involve riba, as Allah and His Messenger peace be upon him have warned severely against it. Muslims are encouraged to seek out businesses that operate on principles of fairness, equity, and ethical conduct, free from interest-based dealings, and to prioritize timely payments to avoid such charges if they must engage with such services under unavoidable circumstances.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Icon.contractors Reviews Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Icon.contractors Review & First Look

Upon a thorough examination of Icon.contractors’ online presence, it’s clear they aim to present themselves as a professional and reliable electrical service provider.

The website is straightforward, providing essential information without excessive frills.

This direct approach can be appealing to clients looking for practical details without navigating through overly complex marketing jargon.

They highlight their licenses and geographic reach, which are crucial for establishing credibility in the contracting world.

• Initial Impressions: The site loads quickly and is relatively easy to navigate, with key contact information prominently displayed. The simple design focuses on functionality, which is often a good sign for a service-based business.
• Target Audience: They clearly target both residential and commercial clients, mentioning their capacity for diverse projects, from basic home electrical needs to complex industrial installations.
• Transparency in Services: They list the types of work they undertake—commercial, residential, and industrial—providing clarity on their scope of services. This helps potential clients quickly determine if Icon.contractors can meet their specific needs.
• Geographic Reach: Their extensive service area, covering much of the Mat-Su Valley and Anchorage bowl, is a significant plus for clients in those regions. This wide reach suggests a well-established operation.

Icon.contractors Cons

While Icon.contractors presents itself as a competent service, certain aspects of their operation, particularly their financial practices, are problematic from an Islamic standpoint. The presence of an 18% APR service fee on overdue accounts is a significant red flag, as it directly involves riba interest. This makes engagement with their services, even for legitimate electrical work, a matter of careful consideration for Muslims. Geekgarage.co.uk Reviews

• Riba-Based Late Fees:
  • The Problem: The most significant drawback is the stated “18% APR SERVICE FEE ON ALL ACCOUNTS RECEIVABLE THAT ARE 30 DAYS PAST DUE.” This is unequivocally riba, which is strictly prohibited in Islam. Engaging in transactions that involve interest, whether paying or charging, is a grave sin.
  • Impact on Muslims: For a Muslim, this fee structure makes engaging with Icon.contractors highly problematic. While the service itself electrical work is permissible, the financial terms attached to delayed payments contravene Islamic principles. It puts a Muslim in a difficult position, potentially forcing them into a haram transaction if payments are delayed.
  • Alternatives: From an Islamic finance perspective, late fees should be non-interest-bearing penalties designed to cover administrative costs or encourage prompt payment, not to generate additional income through exploitation. Ethical businesses often have grace periods or fixed, non-compounding late fees that are clearly separated from interest.
• Non-Refundable Minimum Charges:
  • The Policy: The website states, “You will be asked to pay the minimum fee upon dispatch. Non-refundable.” This applies to both standard $399 and emergency $599 service minimums.
  • Potential Issues: While common in some service industries to cover dispatch costs, a non-refundable minimum charge can be a con if the service is not rendered to satisfaction or if the scope of work is minimal and the client feels overcharged for a brief visit. It places the financial risk heavily on the client before any actual work beyond arrival is performed.
• Transparency on Material Markup:
  • The Policy: “Materials and expenses cost +20%.” While transparent that there’s a markup, the percentage is fixed.
  • Consideration: This fixed markup, while common, might not always be the most competitive for clients, especially on large projects with significant material costs. Clients might find better value sourcing their own materials or working with contractors who offer a sliding scale or direct cost without a markup.
• Lack of Detailed Project Examples/Case Studies:
  • Observation: The website mentions doing “awesome job” and “top notch on the quality,” but there are no specific project galleries or detailed case studies.
  • Impact: For potential clients, especially those with complex commercial or industrial needs, seeing examples of past work could instill greater confidence and illustrate their capabilities more effectively than general statements.
• Limited Online Review Integration:
  • Observation: While they may have reviews on third-party sites, the website itself doesn’t prominently feature testimonials or links to major review platforms.

Icon.contractors Alternatives

Given the issues identified, particularly the riba-based late fees, it is imperative for Muslims to explore alternatives that operate under ethical and Islamic financial principles. The goal is to find reputable electrical contractors who provide quality service without engaging in forbidden interest-based practices.

• Prioritize Local Halal-Conscious Contractors:
  • Direct Inquiry: The best approach is to directly ask local electrical contractors about their payment terms, specifically regarding late fees. Inquire if they charge interest APR on overdue invoices or if their late fees are purely administrative and non-compounding.
  • Negotiation: For larger projects, it might be possible to negotiate payment terms upfront to ensure they align with Islamic principles. Emphasize a commitment to prompt payment in exchange for avoiding interest-based penalties.
  • Community Recommendations: Leverage local Muslim community networks mosques, Islamic centers, community groups for recommendations on contractors who are known to be ethically sound and understand the importance of avoiding riba.
• Contractors with Fixed, Non-Interest Late Fees:
  • Look for Clarity: Seek out contractors whose late fee policies if any are clearly stated as a fixed, one-time administrative charge rather than a percentage-based annual rate APR that compounds over time. This distinction is crucial to avoid riba.
  • Example: A fixed $50 late fee after 30 days is generally permissible, whereas an 18% APR is not.
• Cooperative & Community-Based Services:
  • Explore: In some regions, community-based cooperatives or trade associations might offer services that adhere more closely to ethical guidelines. These often prioritize fair dealings over profit maximization through interest.
  • Networking: Engage with local business networks to identify contractors who might be open to structuring agreements that are free from interest.
• Transparent and Upfront Pricing:
  • Detailed Quotes: Opt for contractors who provide highly detailed, fixed-price quotes for projects rather than hourly rates or vague estimates. This reduces the risk of unexpected costs and disputes, which can lead to late payments and associated fees.
  • Material Sourcing: Some contractors might allow clients to source their own materials, or they might offer a direct pass-through on material costs without a significant markup, which can improve transparency and cost-effectiveness.
• Emphasis on Timely Payment:
  • Personal Responsibility: Regardless of the contractor chosen, a Muslim should make every effort to ensure timely payment to avoid incurring any late fees whatsoever, permissible or otherwise. This demonstrates financial responsibility and commitment to agreements.
  • Budgeting: Proper budgeting and setting aside funds for contracting work in advance can prevent payment delays and the associated ethical dilemmas.
• Utilize Takaful Islamic Insurance for Project Risks:
  • Protection: While not directly an alternative to an electrical contractor, using Takaful Islamic cooperative insurance for project-related risks e.g., property damage during work, liability can provide peace of mind and protection without engaging in conventional interest-based insurance. This is a general principle for managing financial risks in a halal manner.

By focusing on these alternatives and exercising due diligence, Muslims can ensure their construction and maintenance projects are handled by professionals who align with Islamic financial ethics, thereby upholding the principles of halal and avoiding riba.

How to Cancel Icon.contractors Free Trial

Based on the information available on the Icon.contractors website, there is no mention of a “free trial” for their services. Their business model, as presented, revolves around direct service provision with clear fee structures for call-outs, hourly rates, and minimum charges.

• Service-Based Model: Icon.contractors operates as a traditional electrical contracting service. Customers request a service e.g., an electrician dispatched, and they are charged based on a call-out fee, hourly rates, and material costs.
• No Subscription Model: The website does not indicate any subscription-based services, software access, or membership tiers that would typically offer a free trial period. Their services are transactional—you pay for the electrical work performed.
• Minimum Charges: Instead of a trial, they have minimum charges e.g., $399 for standard service, $599 for emergency service that are “non-refundable” and due upon dispatch. This is the entry point for their services, not a trial.

Therefore, the question of “how to cancel Icon.contractors free trial” is not applicable as such an offering is not part of their publicly advertised service model. If a misunderstanding occurred, or if an individual was offered a unique, unadvertised promotional period, they would need to directly contact Icon.contractors to clarify the terms of that specific arrangement.

How to Cancel Icon.contractors Subscription

Similar to the “free trial” query, the concept of a “subscription” does not appear to be part of Icon.contractors’ standard business model as described on their website. They provide electrical services on a project-by-project or hourly basis, not through a recurring subscription. Handleshopcouture.com Reviews

• Transaction-Based Services: Their listed services are project-oriented: “If you’ve got a project that needs lights, power, or some specialized equipment hooked up, we’re the ones to make it happen.” This indicates a transactional service, not a subscription.
• No Recurring Billing: The pricing structure details call-out fees, hourly rates for different levels of electricians, mileage, materials markup, and shop time. There is no mention of recurring monthly or annual fees that would constitute a subscription.
• Invoices Due Upon Receipt: The website explicitly states, “Payment is due in full when you receive your invoice. INVOICES ARE DUE IN FULL WHEN RECEIVED.” This reinforces a single-payment-per-service model rather than ongoing subscription billing.

Given this, there is no “Icon.contractors subscription” to cancel according to the information publicly available on their website. If a customer has an ongoing retainer agreement or a specific contractual arrangement that involves recurring payments, they would need to refer to their individual contract or contact Icon.contractors directly to understand the terms of termination for that specific agreement. For the vast majority of their clientele, who engage them for discrete electrical projects, there is no subscription to manage or cancel.

Icon.contractors Pricing

Understanding the pricing structure of Icon.contractors is crucial for anyone considering their electrical services. They provide a clear breakdown of their standard and emergency rates, minimum charges, and how materials and other expenses are billed. However, it’s important to reiterate that their late payment fee involves riba, which is impermissible in Islam.

Standard Rates Breakdown:

Icon.contractors outlines several components that make up their standard service charges.

These are typically applied during regular business hours and for non-emergency work.

• Call-out Fee:
  • Amount: $199 per job.
  • Purpose: This fee is charged for dispatching an electrician to the job site. It’s a standard practice in many service industries to cover travel and initial assessment time.
• Hourly Rates for Personnel:
  • Journeyman and Wireman: $149 per hour. These are highly skilled and experienced electricians.
  • 3rd-4th Year Apprentice: $125 per hour. These apprentices are in advanced stages of their training and possess considerable skills.
  • 1st-2nd Year Apprentice: $99 per hour. These are newer apprentices, typically assisting more experienced electricians.
• Service Vehicle Charge:
  • Amount: $1 per mile.
  • Purpose: Covers the cost of fuel and vehicle wear and tear for transportation to and from the job site.
• Materials and Expenses:
  • Billing: Cost + 20%.
  • Explanation: This means that whatever Icon.contractors pays for parts, wiring, fixtures, or any other necessary materials, they add a 20% markup on top of that cost when billing the client.
• Shop Time:
  • Amount: Billed at $75 per hour.
  • Purpose: This likely covers time spent by electricians or staff preparing materials, pre-fabricating components, or performing tasks related to the job that occur back at their shop rather than on-site.
• Minimum Charge Standard Service:
  • Amount: $399.
  • Condition: This minimum fee is asked to be paid upon dispatch and is non-refundable. This ensures that even for very small jobs, a baseline cost is covered.

Emergency Rates Breakdown:

For jobs requiring immediate assistance outside of standard conditions, Icon.contractors applies an additional fee. Cloudtalk.io Reviews

• Additional Fee: An additional 20% is added to jobs resulting from:
  • Late night emergency callouts.
  • No notice jobs requiring immediate assistance.
  • Projects involving toxic conditions or biohazards.
• Minimum Charge Emergency Service:
  • Amount: $599.
  • Condition: Similar to standard service, this minimum fee is paid upon dispatch and is non-refundable.

Payment Terms and the Riba Issue:

This is where the critical Islamic finance concern arises.

• Payment Due: “Payment is due in full when you receive your invoice. INVOICES ARE DUE IN FULL WHEN RECEIVED.” This is standard and reasonable.
• The Riba Problem: “WE CHARGE AN 18% APR SERVICE FEE ON ALL ACCOUNTS RECEIVABLE THAT ARE 30 DAYS PAST DUE.” This 18% Annual Percentage Rate APR on overdue accounts is unequivocally riba interest. For Muslims, this makes engaging with Icon.contractors risky from an ethical perspective, as failure to pay on time would incur a forbidden charge.

Implications for Clients:

• Budgeting: Clients should budget not only for the estimated work but also for potential overages or complexities that might extend the job duration, impacting hourly costs.
• Material Costs: Be aware of the 20% markup on materials. For large projects, this can add a significant amount to the overall cost. It’s wise to get an estimate of material costs upfront.
• Prompt Payment: For Muslims, the most critical takeaway is the absolute necessity of paying invoices in full and on time within 30 days to avoid the 18% APR interest charge. Delaying payment puts one directly into a riba transaction.
• Detailed Project Plans: The website states they will “walk down the job, and provide you with a project plan. If you approve the plan, we will begin work.” Clients should ensure this plan includes a clear cost estimate to avoid surprises.

In summary, while Icon.contractors provides a detailed pricing structure, the inclusion of an 18% APR for late payments is a significant ethical concern for Muslims. Any engagement with their services requires utmost diligence in ensuring timely payment to avoid falling into a riba transaction.

Icon.contractors vs. Local Contractors Ethical Considerations

When evaluating Icon.contractors against other local contractors, especially from an ethical and Islamic perspective, several factors come into play beyond just the hourly rates and service offerings. The presence of riba in Icon.contractors’ late payment policy significantly differentiates them.

Key Comparison Points:

• Financial Ethics Riba:
  • Icon.contractors: Explicitly charges an 18% APR service fee on accounts 30 days past due. This is riba and is impermissible in Islam. This single factor makes them a difficult choice for a conscientious Muslim.
  • Local Contractors: It is crucial for a Muslim to inquire directly about late payment policies. Many smaller, local contractors may have fixed, non-interest-based late fees e.g., a one-time administrative fee of $25 or $50 or might be more flexible. Some might not have any late fees at all, relying on good client relationships. This direct inquiry is vital to find a riba-free option.
• Transparency in Pricing:
  • Icon.contractors: Provides a fairly transparent breakdown of call-out fees, hourly rates, mileage, and material markup cost +20%. The minimum charges are also clear.
  • Local Contractors: Transparency varies widely. Some might offer lump-sum bids, while others might itemize. It’s essential to get a detailed, written quote from any contractor to compare like-for-like. Always ask for clarity on how unexpected costs, change orders, or material sourcing are handled.
• Scope of Work & Specialization:
  • Icon.contractors: Advertises capabilities across commercial, residential, and industrial sectors, suggesting a broad range of expertise. They also mention handling “specialized equipment.”
  • Local Contractors: Many local contractors specialize. Some might be better for small residential repairs, while others excel in large commercial installations. It’s important to match the contractor’s specialization with the project’s needs. A smaller, family-owned business might offer more personalized service for residential jobs, while a larger firm might be better equipped for complex industrial projects.
• Customer Service & Responsiveness:
  • Icon.contractors: Emphasizes a 24/7 hotline and manager availability, suggesting high responsiveness. They promise to “walk down the job, and provide you with a project plan.”
  • Local Contractors: This is highly variable. Some small contractors are excellent at communication, while others might be harder to reach. Checking reviews on platforms like Google, Yelp, or local community forums is crucial to gauge responsiveness and customer satisfaction.
• Reputation & Reviews:
  • Icon.contractors: Their website doesn’t prominently feature testimonials, though they might have reviews on external sites.
  • Local Contractors: Online reviews, word-of-mouth recommendations, and references from past clients are critical for assessing a local contractor’s reliability, quality of work, and professionalism. Local contractors often thrive on community reputation.
• Flexibility and Relationship:
  • Icon.contractors: As a potentially larger operation, their terms might be more rigid.
  • Local Contractors: Smaller, independent contractors might offer more flexibility in scheduling, payment terms especially for prompt-paying clients, and personal relationship building, which can be advantageous for long-term home or business maintenance.

Ethical Decision-Making for Muslims:

For a Muslim seeking electrical services, the paramount concern is avoiding riba.

1. Prioritize Riba-Free Options: Always seek contractors who do not charge interest on late payments. This may require active inquiry and vetting.
2. Negotiate Terms: If a preferred contractor charges riba, attempt to negotiate terms that remove the interest component, perhaps by offering to pay a higher upfront deposit or committing to extremely strict payment deadlines. However, if riba cannot be avoided, it is best to seek another contractor.
3. Strict Adherence to Payment Deadlines: If, for unavoidable reasons, one must engage a contractor who charges riba on late payments e.g., no other viable option exists, or it’s an emergency, and one is forced into a situation, then ensuring absolute and immediate payment is paramount to avoid incurring the interest. This is a difficult position to be in and should be avoided at all costs by proactive planning.
4. Support Ethical Businesses: Actively seek out and support businesses that align with Islamic ethical principles. By doing so, the community strengthens the market for halal services.

In conclusion, while Icon.contractors offers professional electrical services, their interest-based late fee policy makes them an ethically problematic choice for Muslims. Prioritizing local contractors who operate without riba is the recommended approach, even if it requires more diligent research and direct communication. Dermaluxled.com Reviews

Icon.contractors Customer Support

Based on the information provided on the Icon.contractors website, their customer support appears to be structured around direct communication channels, emphasizing availability and responsiveness.

This is crucial for a service-based business where emergencies and urgent needs often arise.

Available Channels:

• Phone Numbers:
  • 907 759-7414 HOTLINE NUMBER: This is prominently displayed as a primary contact for immediate needs. The term “Hotline” suggests it’s for urgent inquiries.
  • 907 841-4055 General Manager Cell: Direct access to the General Manager’s cell number, with the note “CALL OR TEXT THE MANAGER AVAILABLE 24/7 365.” This level of direct access is quite significant and indicates a commitment to high-level responsiveness, especially for critical issues.
• Contact Form: The website features a “CONTACT REQUEST FORM.” This is a standard method for non-urgent inquiries, scheduling requests, or general information. It allows users to submit their details and message directly through the website.
• Physical Address:
  • ICON LLC, 301 Outer Springer Loop, Unit B4 ICON, Palmer, Alaska 99645, United States: Providing a physical address allows for in-person visits, though office business hours are listed as “By Appointment.” This implies it’s not a walk-in service but for pre-arranged meetings or deliveries.
• Email: While not explicitly listed as a direct email address, the contact form would presumably route messages to an internal email system for response.

Stated Availability:

• 24/7 Hotline/Manager: The emphasis on the “24/7 Hotline” and the General Manager’s cell being available “24/7 365” indicates a strong commitment to being reachable around the clock for emergencies or urgent service needs. This is a significant advantage for electrical services, where issues can arise at any time.
• Electricians Available 24 Hours: This reinforces their capability to dispatch teams even outside of standard business hours for emergencies.

What to Expect from Customer Support:

The “WHAT TO EXPECT” section on their website provides insight into their process once contact is made:

1. Initial Contact: “Call our phone number, send us a text, or fill out our contact form below.”
2. Project Assessment: “We will head out to your project as soon as possible, walk down the job, and provide you with a project plan.” This step demonstrates a hands-on approach to understanding the client’s needs before committing to work.
3. Approval & Work Commencement: “If you approve the plan, we will begin work.”
4. Payment: “When work is complete to your satisfaction you will be asked to pay. We accept cash, check, or credit card. Payment is due in full when you receive your invoice.” This reinforces the payment terms and due dates.

Strengths of their Customer Support:

• High Availability for Emergencies: The 24/7 hotlines are a significant strength for an electrical contractor, as electrical issues can be time-sensitive and dangerous.
• Direct Access: Providing a General Manager’s cell number offers a direct line to decision-makers, which can be reassuring for clients, especially for complex or urgent projects.
• Clear Process: The “What to Expect” section sets clear expectations for clients regarding the service delivery process from initial contact to payment.

Considerations for Clients:

• Response Time for Forms: While phone numbers promise immediate contact, the response time for the contact form might vary. For urgent matters, phone is clearly the preferred method.
• Appointment-Based Office Visits: For those who prefer in-person discussions, remember that office visits are “By Appointment,” so prior arrangement is necessary.

Overall, Icon.contractors appears to have a robust and highly accessible customer support system, particularly for urgent and emergency situations, which is vital in their line of business.

Their emphasis on direct phone contact and 24/7 availability suggests a strong commitment to client service. Boacoin.global Reviews

Icon.contractors Regulatory Compliance and Licensing

Regulatory compliance and proper licensing are foundational for any legitimate contracting business, especially in fields like electrical work where safety and technical standards are paramount.

Icon.contractors explicitly states its licensing information on its homepage, which is a positive indicator of their adherence to legal requirements.

Key Licenses and Certifications:

• General Contractor License #214387:
  • Significance: This license signifies that ICON LLC is registered and authorized to operate as a general contractor. While their primary focus appears to be electrical, a general contractor license often indicates a broader understanding of construction projects and the ability to oversee various trades or larger projects. It suggests they meet state-mandated requirements for business operation, financial stability, and ethical conduct within the construction industry.
  • Jurisdiction: This license number would be issued by the relevant state or municipal licensing board in Alaska.
• Unlimited Electrical Administrator License #165049:
  • Significance: This is a critical license for an electrical contractor. An “Unlimited Electrical Administrator” license typically means that the individual holding it likely the principal of ICON LLC has demonstrated extensive knowledge and experience in all aspects of electrical wiring, installation, and maintenance, without limitations on voltage or scope. This person is responsible for ensuring all electrical work performed by the company meets current electrical codes and safety standards.
  • Safety and Expertise: This license is crucial for client assurance. It indicates that the work is overseen by someone who has passed rigorous examinations and possesses the expertise to manage complex electrical projects safely and compliantly.
• Bonding and Insurance Implied/Standard: While not explicitly listed on the provided homepage text, reputable contractors like ICON LLC typically carry:
  • General Liability Insurance: Protects against claims of bodily injury or property damage caused by the contractor’s work.
  • Worker’s Compensation Insurance: Covers employees in case of work-related injuries.
  • Bonding: Performance bonds and payment bonds can protect clients if the contractor fails to complete the work or pay subcontractors/suppliers.
  • It would be advisable for potential clients to verify these during their due diligence process, as they are standard for protecting both the client and the contractor.

Importance of Licensing:

• Consumer Protection: Licenses ensure that contractors meet minimum standards of competence, financial stability, and ethical conduct. They provide a mechanism for consumers to verify a contractor’s legitimacy.
• Safety and Code Compliance: Electrical work is inherently dangerous if not done correctly. Licenses ensure that the individuals overseeing and performing the work are knowledgeable about the National Electrical Code NEC and local amendments, minimizing risks of fire, electrocution, and system failures.
• Accountability: Licensed contractors are accountable to their respective licensing boards. This provides a recourse for clients in case of disputes or substandard work, beyond civil litigation.
• Legal Operation: Operating without the proper licenses is illegal and can lead to severe penalties for the contractor and potential liability issues for the client.

Verification for Clients:

For complete peace of mind, potential clients should always:

1. Verify License Numbers: Contact the Alaska Department of Commerce, Community, and Economic Development DCCED or the relevant state licensing board to verify the validity and status of the provided license numbers. This can usually be done through an online search portal.
2. Check for Disciplinary Actions: While verifying licenses, inquire if there have been any disciplinary actions or complaints filed against the contractor.
3. Request Proof of Insurance: Ask for certificates of insurance general liability and worker’s compensation directly from the contractor’s insurance provider.

By openly displaying their licenses, Icon.contractors demonstrates a commitment to operating within legal frameworks and adhering to industry standards, which is a fundamental aspect of trustworthiness in the contracting business. The only caveat, again, remains the problematic riba-based late fee policy.

Frequently Asked Questions

What is Icon.contractors?

Icon.contractors is an electrical contracting company based in Palmer, Alaska, specializing in commercial, residential, and industrial electrical services across the Mat-Su Valley and Anchorage area. Sharecare.com Reviews

What services does Icon.contractors provide?

Icon.contractors provides a full range of electrical services including lighting installation, power hookups, and specialized equipment wiring for commercial, residential, and industrial projects.

What areas does Icon.contractors serve?

Icon.contractors serves Wasilla, Palmer, Eagle River, Anchorage, Girdwood, Big Lake, Sutton, Butte, Willow, and remote locations in Alaska.

Does Icon.contractors offer emergency services?

Yes, Icon.contractors offers emergency electrical services and has electricians available 24 hours a day, with a dedicated 24/7 hotline and manager’s cell number.

What are the standard rates for Icon.contractors?

Standard rates include a $199 call-out fee, hourly rates ranging from $99-$149 depending on the electrician’s level, $1 per mile for service vehicles, and materials at cost +20%.

What is the minimum charge for Icon.contractors’ standard service?

The minimum charge for a standard service job is $399, which is non-refundable and due upon dispatch. Sourcecad.com Reviews

What is the minimum charge for Icon.contractors’ emergency service?

The minimum charge for an emergency service job is $599, which is non-refundable and due upon dispatch.

How much extra do emergency jobs cost with Icon.contractors?

Emergency jobs incur an additional 20% fee on top of standard rates, applied to late-night callouts, no-notice jobs, or projects in toxic/biohazard conditions.

Does Icon.contractors charge interest on late payments?

Yes, Icon.contractors charges an 18% APR service fee on all accounts receivable that are 30 days past due. This is a significant concern from an Islamic finance perspective due to the prohibition of riba interest.

How can I avoid late payment fees with Icon.contractors?

To avoid the 18% APR late payment fee, it is crucial to ensure payment is made in full when you receive your invoice, as invoices are due immediately upon receipt.

Does Icon.contractors offer free estimates?

The website mentions they will “walk down the job, and provide you with a project plan,” which implies an initial assessment. Wanapix.nl Reviews

It doesn’t explicitly state “free estimates” but rather a process that leads to a project plan.

Can I pay for Icon.contractors services with a credit card?

Yes, Icon.contractors accepts cash, check, or credit card for payment.

Is Icon.contractors licensed?

Yes, Icon.contractors holds General Contractor License #214387 and an Unlimited Electrical Administrator License #165049.

How can I contact Icon.contractors?

You can contact Icon.contractors via their hotline 907 759-7414, the General Manager’s cell 907 841-4055 call or text 24/7, or by filling out the contact request form on their website.

Does Icon.contractors have a physical office I can visit?

Yes, Icon.contractors has a physical address at 301 Outer Springer Loop, Unit B4 ICON, Palmer, Alaska 99645. However, office business hours are by appointment only. Sellercentral.amazon.co.uk Reviews

What is “Shop Time” and how is it billed?

Shop time is billed at $75 per hour and likely covers tasks performed at Icon.contractors’ shop related to your project, such as preparing materials or pre-fabricating components.

What is the markup on materials and expenses?

Icon.contractors applies a 20% markup on the cost of all materials and expenses used for a job.

Are there any reviews or testimonials on the Icon.contractors website?

Based on the provided homepage text, the website does not prominently feature specific customer reviews or testimonials.

It’s advisable to check external review platforms for feedback.

Does Icon.contractors offer a free trial or subscription?

No, Icon.contractors operates on a service-based model with direct fees for work performed. Blancss.com Reviews

There is no mention of a free trial or subscription service on their website.

What should a Muslim consider before hiring Icon.contractors?

A Muslim should be aware of the 18% APR service fee on late payments, which constitutes riba and is impermissible in Islam. It is critical to ensure prompt payment to avoid this charge or seek alternative contractors who do not engage in interest-based dealings.