Based on checking the website, Onlinelightingshop.com appears to be a legitimate online retailer specializing in a wide array of lighting solutions for homes and outdoor spaces.

The site offers various lighting types, including pendants, outdoor lights, table lamps, and wall lights from well-known brands like Laura Ashley and Aspire Lighting.

They emphasize affordability, extensive product ranges, and a commitment to customer service, backed by a 4.7-star rating on Trustpilot, suggesting a generally positive customer experience.

This platform aims to provide a convenient and comprehensive shopping experience for individuals seeking diverse lighting options.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Onlinelightingshop.com Review & First Look

When you first land on Onlinelightingshop.com, it’s clear they mean business. The site is cleanly laid out, focusing on product categories right from the homepage. You’ll quickly notice their commitment to a seamless shopping experience, from cookie consent to clear navigation. They proudly display their Trustpilot rating of 4.7 out of 5 stars, which immediately signals a level of customer satisfaction.

Initial Impressions and User Interface

The website’s design is straightforward and functional.

It prioritizes product visibility, with clear images and pricing details.

The top navigation bar includes essentials like “Search,” “Wishlist,” “My Bag,” and currency options GBP £ and EUR €, making it easy to get around.

The use of prominent “Shop By Lighting Type” and “Our Best Sellers” sections helps new visitors quickly find what they’re looking for or discover popular items. Robinsonravani.com Reviews

Clean Layout: The site avoids clutter, focusing on product presentation.
Intuitive Navigation: Categories are well-defined, and search functions are easily accessible.
Currency Options: Catering to both UK and Ireland customers with GBP and EUR.

Product Range Overview

Onlinelightingshop.com boasts an extensive catalog, featuring a variety of lighting types to suit different needs and aesthetics.

From decorative pendants to robust outdoor solutions, they seem to cover the spectrum.

Pendants: From classic to modern designs, including popular items like the “Aspire Lighting Gold & White Fringe Pendant.”
Outdoor Lights: Practical and durable options such as “Forum Lighting Leto Up and Down IP44” and “Fumagalli Ceci 120mm LED In Ground Walkover Light.”
Table Lamps: A wide selection including designer pieces like “Laura Ashley Hemsley Table Lamp” and “Endon Lighting Westie Table Lamp.”
Wall Lights: Offering both functional and ambient lighting solutions, such as “Endon Lighting Harvey Wall & Spot Light” and “Laura Ashley Whitham Wall Light.”

Brand Visibility and Pricing Structure

The site prominently features well-known lighting brands, adding a layer of trust and quality assurance. You’ll see names like Laura Ashley Lighting, Aspire Lighting, där lighting, Forum Lighting, and Magnalux. Many products are listed with both the “RRP” Recommended Retail Price and a discounted price, highlighting potential savings for customers. For instance, the “Aspire Lighting Gold & White Fringe Pendant” is advertised at £80.00, down from an RRP of £100.00, representing a 20% saving.

Onlinelightingshop.com Pros & Cons

Every online shopping experience has its strengths and weaknesses.

Based on the website’s presentation, Onlinelightingshop.com appears to offer several compelling advantages, but it also has areas that could be improved. Pense.co.uk Reviews

Pros of Onlinelightingshop.com

The positive aspects of the website are immediately apparent, focusing on customer convenience and product accessibility.

Extensive Product Selection: The sheer volume and variety of lighting options are a significant plus. You’re not just getting basic light fixtures. you’re getting specific types like “In Ground Walkover Lights,” “Bollard Lights,” and detailed options for “Festoon Lighting Kits.” This depth means a higher chance of finding exactly what you need.
- Diversity: Covers indoor, outdoor, decorative, and functional lighting.
- Specific Solutions: Offers niche products like IP44-rated outdoor lights.
Competitive Pricing & Discounts: Many products are offered at a discount from their RRP. This strategy of highlighting savings is attractive to budget-conscious shoppers. For example, some items show savings of up to £55.66 e.g., “Endon Lighting Harvey Wall & Spot Light”.
- Regular Sales: Consistent display of discounted items.
- Clear Savings: RRP vs. current price is clearly stated.
Strong Customer Service Indicators: The 4.7-star Trustpilot rating is a powerful testament to positive customer experiences. Additionally, they provide a direct phone number for sales and advice 00353 015240541, indicating a commitment to personal support.
- High Trustpilot Score: Suggests reliable service and product satisfaction.
- Direct Contact: A readily available phone number for support.
- Cost Savings: Eliminates shipping fees for qualifying orders.
- Geographic Coverage: Serves both Ireland and the UK effectively.

Cons of Onlinelightingshop.com

While the pros are notable, some areas could be enhanced to improve the overall user experience.

Limited Product Information on Homepage: While the homepage showcases products, detailed specifications often require clicking through to individual product pages. This isn’t unique to this site, but for complex products like lighting, quick access to lumens, wattage, or material specifics could be beneficial.
- Depth of Detail: Initial product listings are somewhat superficial.
- Click-Through Required: More effort to get full technical details.
Reliance on Cookie Consent Pop-Up: The cookie consent banner, while legally necessary, can be a slight interruption for first-time visitors, even if it’s standard practice.
- Initial Interruption: A small hurdle upon arrival.
- User Choice: Requires an explicit opt-in or preference management.
“Pre Order” Item Clarity: Some items are listed as “Pre Order.” While this indicates future availability, clearer estimated dispatch dates or waiting times would enhance transparency and manage customer expectations more effectively. For instance, the “Laura Ashley Fernhill Rattan Table Lamp” is marked “Pre Order.”
- Ambiguity: Lack of specific timelines for pre-order items.
- Expectation Management: Could lead to customer frustration if not clearly communicated.
No Obvious Live Chat Support: While a phone number is provided, the absence of an immediate live chat option might deter customers who prefer real-time text-based support, especially outside of business hours or for quick queries.
- Missing Channel: No instant messaging for quick questions.
- Preference: Some users prefer text-based communication over calls.

Onlinelightingshop.com Alternatives

For those exploring other options or comparing services, several reputable online lighting retailers offer similar product ranges and services.

UK and Ireland Based Alternatives

Lighting Direct: A well-established online lighting store in the UK, often praised for its extensive range and customer service. They frequently run promotions and have a strong online presence.
Darlac Lighting: Specializes in high-quality garden and outdoor lighting, often catering to a more premium market. Their focus is on durable and aesthetically pleasing outdoor solutions.
Sonneman – A Wayfair Brand UK: Wayfair’s lighting section is vast, encompassing a huge variety of styles, brands, and price points. While not solely a lighting shop, their sheer volume of options makes them a strong competitor.

International Alternatives with UK/Ireland Shipping

Lightology US-based, ships internationally: Known for its designer lighting and high-end fixtures. While based in the US, they offer international shipping, making them an option for those seeking unique or luxury items not found locally.
YLighting US-based, ships internationally: Similar to Lightology, YLighting focuses on modern and contemporary designs from renowned international designers. They offer a curated selection that might appeal to those looking for statement pieces.

Considerations When Choosing an Alternative

When looking at alternatives, it’s worth considering several factors:

Product Range: Does the alternative offer the specific type of lighting you need e.g., smart lighting, vintage, industrial?
Pricing and Discounts: Compare base prices, shipping costs, and ongoing promotions.
Delivery Options: Check if they offer free delivery to your location and what their typical delivery timeframe is.
Customer Support: Look for good reviews on customer service, and assess their contact options phone, email, live chat.
Return Policies: Understand their return window and conditions before making a purchase.
Brand Availability: If you’re loyal to specific lighting brands, ensure the alternative carries them.

Onlinelightingshop.com Pricing

Understanding the pricing structure on Onlinelightingshop.com is crucial for potential buyers. Conquerlanguages.com Reviews

The website clearly displays prices in both GBP £ and EUR €, catering to its primary markets in the UK and Ireland.

How Pricing is Displayed

Each product listing showcases the current selling price alongside the “RRP” Recommended Retail Price and the total savings.

This transparency allows customers to quickly see the value proposition.

Current Price: Clearly stated for every item.
RRP: Shows the manufacturer’s suggested retail price, indicating potential savings.
Savings Amount: Explicitly tells you how much you’re saving, e.g., “Save £20.00.”

Price Examples

Here are a few examples from the homepage, demonstrating their pricing strategy:

Aspire Lighting Gold & White Fringe Pendant: £80.00 RRP £100.00 | Save £20.00 – 20% saving.
Aspire Lighting Molly Ribbed Glass Bowl Pendant: £110.00 RRP £132.00 | Save £22.00 – 16.6% saving.
där lighting Savannah 3 Light Cluster Pendant: £150.00 RRP £191.00 | Save £41.00 – 21.4% saving.
Forum Lighting Leto Up and Down IP44: From £20.78 RRP £28.50 | Save £7.72 – 27% saving.
Endon Lighting Harvey Wall & Spot Light: From £129.86 RRP £185.52 | Save £55.66 – 30% saving.

Delivery Costs and Thresholds

A significant part of the overall cost is delivery. Flowerschoolireland.com Reviews

Onlinelightingshop.com offers a highly competitive delivery policy:

Free Delivery: Applicable for orders over €90 in Ireland and £75 in the UK. This threshold is relatively achievable for most lighting purchases.
Standard Delivery: For orders below these thresholds, standard delivery charges would apply, though the specific rates are not immediately visible on the homepage and would likely be detailed in the checkout process or a dedicated delivery information page.

Payment Options

While not explicitly detailed on the homepage, most reputable e-commerce sites like Onlinelightingshop.com typically support a range of payment methods. Expect common options such as:

Credit/Debit Cards: Visa, MasterCard, Maestro, etc.
Digital Wallets: Possibly PayPal, Apple Pay, or Google Pay, for convenience.

Onlinelightingshop.com vs. Competitors

When evaluating Onlinelightingshop.com, it’s useful to stack it against some of its direct and indirect competitors in the online lighting market.

This comparison helps highlight where it stands out and where others might have an edge.

Onlinelightingshop.com’s Core Strengths in Comparison

Dedicated Focus: Unlike general home goods retailers like Wayfair, which also sells lighting, Onlinelightingshop.com is solely focused on lighting. This specialization often translates to deeper product knowledge, a more curated selection, and potentially better customer support specifically for lighting needs.
Regional Specialization: Its strong focus on the UK and Ireland, with clear pricing in both GBP and EUR and free delivery thresholds for both regions, gives it an edge over purely UK-centric or broad international retailers.
Transparent Savings: The clear display of RRP vs. sale price, along with the exact savings amount, is a strong positive. Many competitors might offer sales, but not always with such clear comparisons.
Trustpilot Rating: A 4.7-star rating is very competitive. While other large retailers might have high volumes of reviews, maintaining such a high average across many customers is a good indicator of consistent service quality.

How it Compares to Key Competitors

Let’s take a look at how Onlinelightingshop.com might fare against some hypothetical examples or well-known types of competitors: Digitalceos.io Reviews

Vs. Large Department Stores e.g., John Lewis, Marks & Spencer:
- Onlinelightingshop.com: Likely offers a more specialized range and potentially better pricing on certain lighting brands due to its focus.
- Department Stores: Offer a broader home goods experience, but their lighting selection might be less extensive or specialized, and prices could be higher for comparable quality.
Vs. Niche Lighting Boutiques Online:
- Onlinelightingshop.com: Might offer a wider range of mainstream and affordable options.
- Niche Boutiques: Often cater to very specific design aesthetics e.g., industrial, mid-century modern and might have unique, higher-end pieces but at a premium price and with a narrower selection.
Vs. International E-commerce Giants e.g., Amazon, eBay:
- Onlinelightingshop.com: Provides a more curated and trustworthy experience for lighting, with potentially better after-sales support and specific product knowledge.
- Giants: Offer immense variety and competitive pricing, but quality can vary widely, and customer service might be less personalized, especially for specialized products. The product information can also be less reliable due to multiple sellers.

What Onlinelightingshop.com Could Improve On to Compete Harder

Virtual Try-On Tools: In an increasingly visual market, competitors might offer AR/VR tools to visualize lighting in a room before purchase.
More In-depth Product Filters: While they have some filters e.g., size, color, offering more detailed filters e.g., lumens, color temperature, dimmable, smart home compatibility could enhance the user experience.
Customer Loyalty Programs: Implementing a points system or tiered discounts for repeat customers could boost customer retention.
Sustainability Focus: Highlighting energy efficiency or sustainable sourcing could be a differentiator as environmental consciousness grows.

Onlinelightingshop.com Delivery Timeframe

Understanding the delivery timeframe is a critical factor for any online purchase.

Onlinelightingshop.com provides clear information regarding its delivery services for both Ireland and the UK.

Stated Delivery Information

The website explicitly states: “Ireland & UK Delivery Timeframe.” While a precise number of days isn’t given upfront on the homepage, this headline suggests consistent and clear policies for both regions. Typically, online retailers of this size aim for 3-7 business days for standard delivery within their operating regions.

Free Delivery Thresholds

As mentioned, free delivery is a significant incentive: Mstore.co.uk Reviews

Ireland: Free delivery on orders over €90.
UK: Free delivery on orders over £75.

This indicates that the company has optimized its logistics for efficient shipping to these two territories.

Factors Influencing Delivery Time

While the general timeframe is indicated, several factors can influence the actual delivery speed:

Product Availability: Items marked “Pre Order” will naturally have a longer lead time. If an item is out of stock, this will also delay dispatch.
Order Processing Time: The time it takes for the warehouse to process, pick, and pack your order before it’s handed over to the courier. This usually adds 1-2 business days.
Courier Performance: Once dispatched, the delivery time is largely dependent on the courier service used and their efficiency. Peak seasons e.g., holidays can cause delays.
Geographic Location: While covering all of Ireland and the UK, remote or rural areas might experience slightly longer delivery times compared to major urban centers.
Customs/Border Checks for specific items between UK/Ireland post-Brexit: While generally seamless for goods, minor delays can sometimes occur.

Checking Specific Delivery Estimates

For the most accurate delivery estimate, customers should:

Check Product Page: Look for specific delivery notes on individual product pages. Some products might have longer lead times due to their nature or stock levels.
Refer to FAQ/Delivery Policy: The website usually has a dedicated page with detailed shipping policies, including estimated delivery times for different service levels e.g., standard, express and what happens in case of delays.
During Checkout: The most precise estimated delivery date is typically provided just before finalizing the purchase, as it takes into account stock, your address, and the chosen shipping method.

Onlinelightingshop.com Customer Service

A strong customer service experience is often the backbone of a successful online retail business.

Onlinelightingshop.com appears to prioritize this, as evidenced by its prominent Trustpilot rating and available contact options. Hellotech.com Reviews

Trustpilot Rating and Reputation

The website proudly displays a 4.7-star rating on Trustpilot, a highly respected independent review platform. This score, based on customer feedback, is a strong indicator of general satisfaction.

High Satisfaction: A 4.7-star rating suggests that a significant majority of customers have had positive experiences with their purchases, delivery, and interaction with the company.
Transparency: Displaying this rating directly on the homepage shows confidence in their customer service and a commitment to transparency.

Available Contact Channels

Onlinelightingshop.com provides a direct line for customer inquiries:

Phone Number: 00353 015240541 for “SALES & ADVICE.” This implies that the phone line is staffed by knowledgeable personnel ready to assist with both sales-related questions and product advice.
- Direct Access: Offers immediate vocal communication, which many customers prefer for complex queries.
- Advice Component: Suggests a focus on helping customers make informed decisions, not just processing orders.

Areas for Potential Enhancement in Customer Service

While the existing framework is good, enhancing certain aspects could further improve the customer experience:

Live Chat Support: The absence of a live chat feature for instant, text-based communication is a missed opportunity. Many modern online shoppers prefer this for quick questions or while multitasking.
Comprehensive FAQ Section: While likely present, a highly visible and detailed FAQ section could preemptively answer common questions about products, delivery, returns, and troubleshooting, reducing the need for direct contact.
Email Support: While implied with a professional online store, explicitly stating an email address for support would offer another convenient, non-real-time communication channel.
Returns and After-Sales Support Clarity: Clear, easy-to-find information on how to handle returns, warranties, or damaged goods is crucial for building long-term trust. The “Cookies Page” is linked, but dedicated pages for “Returns Policy” or “Warranty Information” are equally important.
Social Media Responsiveness: Actively engaging with customer queries or feedback on platforms like Instagram where they have a presence: @onlinelightingshop can also enhance their customer service reputation.

Onlinelightingshop.com Return Policy

A clear and fair return policy is fundamental for building customer trust and confidence in an online store.

While the specific details aren’t front and center on the homepage, a reputable retailer like Onlinelightingshop.com would have a comprehensive policy in place. Headwater.com Reviews

General Expectations for Online Lighting Retailers

Based on industry standards, you can typically expect the following from an online lighting shop’s return policy:

Return Window: Most retailers offer a return window ranging from 14 to 30 days from the date of delivery. This allows customers sufficient time to inspect the product and decide if it meets their needs.
Condition of Returned Items: Products usually need to be returned in their original condition, unused, undamaged, and in their original packaging, including all accessories and manuals. This is crucial for lighting fixtures, which can be delicate.
Proof of Purchase: A receipt, order confirmation, or invoice is almost always required to process a return.
Refund Process: Once the returned item is received and inspected, the refund is typically processed within a certain number of business days e.g., 5-10 business days and credited back to the original payment method.

Key Aspects to Look for in Onlinelightingshop.com’s Specific Policy Likely Found in T&Cs or FAQ

Defective or Damaged Items: What is the procedure for returning items that arrived damaged or are defective? Reputable stores usually cover the return shipping costs in such cases and offer a replacement or full refund.
Change of Mind Returns: Are customers allowed to return items simply because they changed their mind? If so, who covers the return shipping costs? In many cases, the customer is responsible for return shipping for change-of-mind returns.
Restocking Fees: Does the company charge a restocking fee for returned items? This is less common but can occur, especially for large or specialized products.
Exclusions: Are there any items that cannot be returned e.g., custom-made orders, items bought on final clearance?
How to Initiate a Return: The policy should clearly outline the steps: contacting customer service, obtaining a return authorization number RMA, and the preferred shipping method.

Importance of a Clear Policy

A transparent and easily accessible return policy:

Builds Trust: Customers are more likely to purchase when they feel confident they can return an item if needed.
Reduces Disputes: Clear guidelines help prevent misunderstandings and reduce the likelihood of customer dissatisfaction.
Sets Expectations: Customers know what to expect if they need to return an item, making the process smoother for both parties.

For the most accurate and up-to-date information, any potential customer should navigate to the “Terms & Conditions,” “FAQ,” or a dedicated “Returns Policy” link on Onlinelightingshop.com, which would typically be found in the footer of the website.

Frequently Asked Questions

What is Onlinelightingshop.com?

Onlinelightingshop.com is an online retail store specializing in a wide range of lighting products for homes and outdoor spaces, serving customers primarily in the UK and Ireland.

Is Onlinelightingshop.com legitimate?

Yes, based on the website’s professional appearance, clear product listings, and a 4.7-star rating on Trustpilot, Onlinelightingshop.com appears to be a legitimate and reputable online lighting retailer. Proofreadnow.com Reviews

What kind of lighting does Onlinelightingshop.com sell?

Onlinelightingshop.com sells various lighting types, including pendant lights, outdoor lights, table lamps, wall lights, and more, catering to different styles and functional needs.

Does Onlinelightingshop.com offer free delivery?

Yes, Onlinelightingshop.com offers free delivery on orders over €90 for Ireland and over £75 for the UK.

What brands are available on Onlinelightingshop.com?

Onlinelightingshop.com features various well-known lighting brands such as Laura Ashley Lighting, Aspire Lighting, där lighting, Forum Lighting, and Magnalux.

How do I contact Onlinelightingshop.com customer service?

You can contact Onlinelightingshop.com for sales and advice by calling 00353 015240541.

What is the Trustpilot rating for Onlinelightingshop.com?

Onlinelightingshop.com has a strong Trustpilot rating of 4.7 out of 5 stars, indicating high customer satisfaction. Miningautomatic.com Reviews

Are there discounts available on Onlinelightingshop.com?

Yes, many products on Onlinelightingshop.com are offered at discounted prices compared to their Recommended Retail Price RRP, with clear indications of savings.

Can I pre-order items on Onlinelightingshop.com?

Yes, some items on Onlinelightingshop.com are available for pre-order, though specific estimated delivery dates for pre-ordered items might require further inquiry.

What payment methods does Onlinelightingshop.com accept?

While not explicitly stated on the homepage, most reputable online retailers typically accept major credit/debit cards Visa, MasterCard and often digital payment services like PayPal.

Does Onlinelightingshop.com ship internationally beyond the UK and Ireland?

The website’s primary focus for delivery is stated as Ireland and the UK.

For shipping outside these regions, it would be best to contact their customer service directly. Wulfsfish.com Reviews

How long does delivery usually take from Onlinelightingshop.com?

The website states an “Ireland & UK Delivery Timeframe,” implying a standard shipping period, typically 3-7 business days, though specific details might be found in their terms or at checkout.

What is Onlinelightingshop.com’s return policy?

While not detailed on the homepage, you can expect a standard return policy requiring items to be in original condition, with a return window typically between 14-30 days.

Full details would be in their T&Cs or a dedicated returns page.

Are the prices on Onlinelightingshop.com in GBP or EUR?

Onlinelightingshop.com displays prices in both GBP £ and EUR €, allowing customers to switch between currencies based on their preference and location.

Does Onlinelightingshop.com have physical stores?

Based on the name “Online Lighting Shop” and the website content, it appears to be primarily an e-commerce business without physical retail locations. Sellyouramazonstore.com Reviews

How do I know if a product is in stock on Onlinelightingshop.com?

Product availability is usually indicated on the product page.

If an item is out of stock or requires pre-order, it will typically be noted there.

Are the lighting products on Onlinelightingshop.com energy efficient?

While specific energy efficiency ratings are not highlighted on the homepage, detailed product descriptions on individual item pages would likely provide information on wattage and bulb compatibility, allowing you to choose energy-efficient options.

Does Onlinelightingshop.com offer commercial lighting solutions?

The website primarily showcases lighting for residential and general outdoor use.

For commercial-grade lighting, you would need to check individual product specifications or contact their sales team. Infinix-design.com Reviews

How do I manage my preferences for cookies on Onlinelightingshop.com?

The website features a cookie consent banner that allows you to “Accept Cookies” or “Manage Preferences,” giving you control over your cookie settings.

What are “wishlist” and “my bag” features on Onlinelightingshop.com?

The “Wishlist” allows you to save products you’re interested in for future reference, while “My Bag” is your shopping cart where items are collected before purchase.

Onlinelightingshop.com Reviews