Hollandpointing.co.uk Reviews

Based on looking at the Hollandpointing.co.uk website, it appears to be a legitimate business offering specialized brick repair, repointing, and restoration services primarily across the North West of the UK.

This isn’t some digital phantom or a quick-cash scheme.

It’s a service-based business focusing on property maintenance and restoration.

Given that it deals with home improvement and preservation, which is a permissible and beneficial service in our framework, this review will delve into what Hollandpointing.co.uk offers, its apparent operational strengths, and what potential clients might consider when engaging their services.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Hollandpointing.co.uk Review & First Look

Based on checking the Hollandpointing.co.uk website, the immediate impression is one of professionalism and clear specialization. The site presents itself as a dedicated provider of pointing, brick repair, and lime mortar repointing services. This isn’t a generalist construction firm. they’ve carved out a niche. For anyone dealing with deteriorating mortar, damp issues, or the need to restore a historical property, this focused approach can be a significant advantage. They highlight over 20 years of experience in the trade, which, if accurate, speaks volumes about their expertise and longevity in a competitive market.

Initial Impressions of the Website

The website itself is clean, functional, and user-friendly.

It’s designed to provide essential information upfront, making it easy for potential clients to understand their core offerings.

There’s a clear call to action with phone numbers, email, and a “Get a Quote” option prominently displayed.

This accessibility is key for service-based businesses. Oukitel.uk Reviews

Target Audience and Service Area

Holland Pointing Specialists Ltd. states they work “across the North West and beyond.” This geographic focus allows them to build local reputation and operational efficiency. Their emphasis on “Heritage Projects” suggests a specific appeal to clients with older or historically significant properties, which often require specialized knowledge in materials like lime mortar.

Core Services Highlighted

The website clearly lists their main services:

• Brick Repair: Addressing damaged or spalling bricks.
• Repointing: Repairing existing mortar joints, a critical maintenance task for preventing water ingress.
• Waterproofing: Protecting brickwork from moisture.
• Chemical Cleaning: Removing stains and grime from brick surfaces.
• Lime Mortar Repointing: Essential for historical buildings that need breathable, flexible mortar.
• Raking Out: The process of removing old, damaged mortar before repointing.
• Stone Restoration: Repairing and preserving stone elements.

Hollandpointing.co.uk Features

The Hollandpointing.co.uk website effectively showcases several features that are designed to build trust and inform potential clients.

These aren’t “features” in a software sense, but rather aspects of their service delivery and business model that stand out.

Emphasis on Experience and Expertise

One of the most prominent features is the claim of “over 20 years of experience in the trade.” This is a critical selling point for services like brick repair and repointing, where quality and longevity of work are paramount. Their “Past Projects” section, though limited in detail on the main page, suggests a portfolio of completed work. Infograpia.com Reviews

Specialization in Lime Mortar

The explicit mention of “Lime Mortar Repointing” is a significant feature, especially for heritage properties. Lime mortar is a traditional material that requires specific knowledge and skill to work with, offering breathability and flexibility crucial for older buildings. This specialization sets them apart from general builders who might only work with modern cementitious mortars.

Localized Service and Accessibility

Operating “across the North West and beyond” implies a strong local presence. The website provides clear contact information: a phone number, email address, and a physical location Chatsworth Fold, Ince, Wigan. They also promise a response within 24 hours for email inquiries, indicating good customer service responsiveness.

Educational Content FAQs

The inclusion of a “Frequently Asked Questions” section directly on the homepage is a valuable feature. It addresses common queries like:

• “Why is it important to get my bricks repointed?”
• “What is repointing?”
• “How do I know if my house needs repointing?”
• “How often do buildings need repointing?”

This proactively educates potential clients, helping them understand the necessity and benefits of the services offered.

For instance, they note that “The average life span of a well-made mortar joint is 20 to 30 years,” providing a realistic expectation. Rlcarriers.com Reviews

Hollandpointing.co.uk Pros & Cons

When evaluating a service like Hollandpointing.co.uk, it’s essential to weigh its strengths and potential areas for improvement.

This isn’t about finding flaws, but about providing a balanced perspective for someone considering their services.

Pros

• Specialized Expertise: Their clear focus on pointing, brick repair, and lime mortar indicates deep knowledge in these specific areas. This specialization often translates to higher quality work compared to general contractors. For instance, lime mortar work requires specific techniques and understanding of historical building practices, which they seem to possess.
• Claimed Extensive Experience: With “over 20 years of experience,” they project an image of reliability and proven competence. This kind of longevity in the construction trade often means they’ve handled a wide array of challenges and have refined their processes.
• Clear Service Offerings: The website distinctly lists the services provided, making it easy for customers to identify if their needs align with Holland Pointing’s capabilities. This transparency is a positive.
• Focus on Heritage Projects: Their dedicated section for “Heritage Projects” highlights their ability to work on older, historically significant buildings, which demand meticulous care and specialized material knowledge. Their examples like Constellation Mill and 17th Century Cemetery Lodge lend credibility to this claim.
• Good Customer Accessibility: Multiple contact methods phone, email, quote form and a promise of a 24-hour email response show a commitment to customer engagement.
• Educational Content: The FAQ section is a practical addition, providing valuable information to potential clients and setting expectations about brickwork maintenance.

Cons

• Limited Online Portfolio Detail: While a “Past Projects” section is mentioned and some project names are listed, the website doesn’t offer extensive before-and-after photos or detailed case studies readily accessible on the main pages. More visual evidence of their work could further reinforce their claims of expertise.
• Pricing Transparency: As is common with bespoke services, specific pricing is not available online. While this is understandable given the varied nature of projects, a general explanation of their quoting process or factors influencing cost might be helpful for initial budgeting.
• No Information on Accreditations/Certifications: The website doesn’t explicitly mention any industry accreditations, certifications, or professional body memberships e.g., Guild of Master Craftsmen, Federation of Master Builders. While their experience is noted, external validations could further bolster trust.

Hollandpointing.co.uk Alternatives

When seeking professional pointing, brick repair, or stone restoration services, it’s always wise to explore alternatives to ensure you’re getting the best fit for your specific needs, budget, and location.

Here are some categories of alternatives to Hollandpointing.co.uk, along with what to look for:

1. Other Specialist Repointing/Restoration Companies

• What to Look For: Companies with a similar niche focus on brickwork, pointing, and heritage restoration. They often have dedicated teams trained in traditional methods.
• How to Find Them: Local online searches e.g., “repointing specialists ,” “lime mortar contractors “. Look for companies that showcase similar project types and have strong online reviews.
• Considerations: Compare their experience, project portfolios, and any specializations e.g., specific types of brick, historical building expertise. Get multiple quotes to compare pricing and proposed methods.

2. General Building Contractors with a Restoration Arm

• What to Look For: Larger building firms that offer a wide range of construction services but also have a dedicated division or experienced team specifically for historical restoration or specialist brickwork.
• How to Find Them: Referrals from architects, heritage consultants, or local historical societies. Check their websites for specific mentions of restoration or repointing services.
• Considerations: While they might be convenient for larger projects involving multiple trades, ensure their repointing team is genuinely specialized and not just general laborers. Ask for specific examples of their brick restoration work.

3. Independent Tradesmen / Sole Traders

• What to Look For: Highly skilled individual bricklayers or restorers who operate independently. They often have years of hands-on experience and may offer more competitive pricing due to lower overheads.
• How to Find Them: Word-of-mouth recommendations, local trade directories, or platforms like Checkatrade, MyBuilder, or Rated People though always exercise caution and thorough vetting.
• Considerations: While cost-effective, ensure they are fully insured, can provide references, and have a clear understanding of the project scope. Their availability might be more limited than larger firms. Always get a written agreement.

4. Architectural or Heritage Consultants

• What to Look For: If your project is highly complex, involves listed buildings, or requires intricate conservation work, consider engaging an architectural or heritage consultant first.
• How to Find Them: Professional bodies like the Royal Institute of British Architects RIBA or the Institute of Historic Building Conservation IHBC.
• Considerations: They won’t do the physical work but can provide invaluable advice, specify appropriate materials and methods, and help oversee the project, ensuring the work is carried out to the highest standards. They can also recommend reputable contractors.

Key Due Diligence for Any Alternative: Reviewsepho.com Reviews

• Check References: Always ask for references from past clients and, if possible, view completed work.
• Verify Insurance: Ensure the company or individual has adequate public liability insurance.
• Obtain Detailed Quotes: Get multiple written quotes that clearly outline the scope of work, materials to be used especially mortar type, timeline, and payment schedule.
• Read Reviews: Look for independent reviews on platforms like Google Business, Trustpilot, or local directories.
• Ask About Guarantees: Inquire about any guarantees or warranties on their workmanship.

How to Get a Quote from Hollandpointing.co.uk

The process for getting a quote from Hollandpointing.co.uk appears straightforward, aligning with typical practices for service-based businesses in the construction and restoration industry.

They aim to make it easy for potential clients to initiate contact and receive a personalized estimate.

1. Utilize the Website’s “Get a Quote” Options

The most prominent calls to action on their website are the “Get a Quote” buttons and links.

These are strategically placed throughout the homepage, making them easy to find.

• “GET A QUOTE” Button: Usually found in the header and potentially other sections. Clicking this will likely lead to a contact form or provide direct contact details.
• Contact Form: While not explicitly detailed as a separate form, most “Get a Quote” buttons lead to a form where you can submit your details and a brief description of your project. This is the most common digital method.

2. Direct Phone Call

The website prominently displays a phone number: 07446 030104. This is often the quickest way to get an initial conversation started, especially if you have immediate questions or want to describe your project verbally. Licksleeve.com Reviews

• Operating Hours: They specify their phone lines are open 09:00 AM – 17:00 PM. It’s best to call within these hours for direct communication.

3. Email Inquiry

An email address is also provided: . This is a good option if you prefer to write down your detailed requirements, attach photos of the area needing work, or inquire outside of their stated phone hours.

• Response Time: They state, “We will get back to you within 24 hours” for email inquiries, indicating a commitment to timely responses.

4. Provide Key Information for an Accurate Quote

When contacting them, whether by form, phone, or email, be prepared to provide as much relevant information as possible.

This will help them understand your needs and provide a more accurate initial assessment or quote. Key details usually include:

• Your Contact Information: Name, phone number, email address.
• Property Location: Full address where the work needs to be done.
• Type of Service Needed: Clearly state if you need repointing, brick repair, stone restoration, etc.
• Scope of Work: Describe the area to be worked on e.g., “front façade of a terraced house,” “south wall of an old barn,” “a specific chimney stack”.
• Property Type/Age: Mentioning if it’s a heritage property or a newer build can help them understand material requirements e.g., lime mortar vs. cement mortar.
• Current Issues: Explain any problems you’re experiencing e.g., “crumbling mortar,” “damp patches,” “loose bricks”.
• Photos: If emailing, attaching clear photos of the affected areas can be incredibly helpful for them to visualize the scope and condition.

By using one of these methods and providing comprehensive details, you should be able to get a clear understanding of their process and receive a tailored quote for your brickwork and pointing needs.

Hollandpointing.co.uk Pricing

As is standard for specialized construction and restoration services like repointing and brick repair, Hollandpointing.co.uk does not list fixed pricing on their website. Doortostore.co.uk Reviews

This is because the cost of such services is highly variable and depends on numerous factors unique to each project.

Factors Influencing Repointing and Brick Repair Costs:

1. Scope of Work:

   • Area to be Repointed/Repaired: The total square footage or linear meters of brickwork requiring attention is the primary driver of cost. A small chimney stack will be significantly cheaper than an entire house façade.
   • Depth of Raking Out: If the existing mortar is very deep or particularly hard to remove, it can increase labor time and cost.
   • Complexity of the Area: Intricate brickwork patterns, archways, ornate features, or areas with difficult access e.g., requiring scaffolding, working at height will increase labor costs.

2. Type of Mortar:

   • Cement Mortar: Generally less expensive for materials and often quicker to apply.
   • Lime Mortar: More costly. Lime mortar requires specific mixes, longer curing times, and specialized application techniques that demand skilled labor. If it’s a heritage property requiring specific historical lime mixes, this further adds to the complexity and cost.
3. Condition of Existing Brickwork:

   • Brick Repair Needs: If bricks are severely spalled, cracked, or missing, they may need to be replaced, adding material and labor costs.
   • Cleaning/Preparation: The extent of cleaning required e.g., chemical cleaning for heavy staining, power washing before repointing can also influence the price.

4. Accessibility: Dandbmilitaria.com Reviews

   • Scaffolding: If scaffolding is required, this is a significant additional cost. The height, complexity, and duration of scaffolding hire can vary widely.
   • Access Equipment: Use of cherry pickers, ladders, or other specialized access equipment will factor into the quote.
   • Site Obstacles: Any obstructions like conservatories, landscaping, or tight spaces that make access difficult.

5. Location:

   • While Hollandpointing.co.uk serves the North West and beyond, local labor rates and material supply costs can vary slightly within different regions.

How Pricing is Typically Determined:

• Site Visit and Assessment: A reputable company like Hollandpointing.co.uk will almost certainly need to conduct a physical site visit to assess the condition of your brickwork, measure the areas, determine the appropriate mortar type, and identify any access challenges.
• Detailed Quotation: Based on this assessment, they will provide a detailed, itemized quote outlining the costs for labor, materials, scaffolding if needed, waste removal, and any other relevant expenses.
• Fixed Price vs. Day Rate: Most reputable companies will offer a fixed price for the agreed-upon scope of work, providing certainty for the client. Be cautious of companies that only offer a day rate without a clear scope, as this can lead to unpredictable costs.

For an accurate price, your best course of action is to contact Hollandpointing.co.uk directly, provide them with details of your project, and arrange for a site visit.

They will then be able to provide a tailored quote based on your specific needs.

Customer Experience and Reputation

When considering a service provider like Hollandpointing.co.uk, understanding the typical customer experience and the company’s overall reputation is crucial.

While the website itself provides a professional front, external indicators often give a more complete picture. Petcoveshop.com Reviews

What the Website Suggests about Customer Experience:

• Responsiveness: The promise of a 24-hour response time for email inquiries suggests a commitment to prompt communication, which is a significant factor in customer satisfaction. Delays in communication are a common source of frustration.
• Clarity and Education: The detailed FAQ section and clear explanation of services imply an effort to educate clients and manage expectations, which can lead to a smoother project experience.
• Professionalism: The overall clean and informative design of the website, coupled with their emphasis on experience and specialized services, conveys professionalism.

What to Look for Beyond the Website External Reputation:

1. Online Reviews: This is arguably the most important source of information. Search for “Holland Pointing Specialists Ltd reviews” or “Holland Pointing Wigan reviews” on platforms like:

   • Google Business Profile: This is often where local businesses accumulate the most reviews. Look at the star rating and read individual comments for patterns in feedback e.g., praise for punctuality, complaints about unforeseen costs, quality of work.
   • Facebook: Many local businesses have active Facebook pages where customers leave reviews.
   • Local Directories/Trade Sites: Websites like Checkatrade, MyBuilder, or Yell.com sometimes feature reviews for local trades. While Hollandpointing.co.uk doesn’t link to these, a quick search might yield results.
   • Industry Forums/Local Community Groups: Sometimes, homeowners discuss local contractors in online forums or neighborhood groups.

2. Project Gallery/Case Studies: While the website mentions “Past Projects” and lists a few names, a comprehensive, detailed gallery with before-and-after photos and specific descriptions of challenges overcome would be highly valuable. This directly showcases their quality of work. If not online, ask if they can provide examples during a consultation.

3. Referrals: The most reliable form of reputation building often comes from word-of-mouth. If you know anyone in the North West who has had repointing or brick repair work done, ask for their recommendations. A company with a strong local reputation built over 20 years will likely have many satisfied clients willing to speak on their behalf.

4. Business Registration and History: A quick check of their company registration details e.g., on Companies House in the UK can confirm their trading history and financial health, adding another layer of confidence. Holland Pointing Specialists Ltd is indeed a registered company.

Key Elements of a Positive Customer Experience: Yandles.co.uk Reviews

• Clear Communication: From the initial quote to project completion, keeping the client informed.
• Punctuality: Adhering to agreed-upon schedules.
• Quality Workmanship: The finished product meets or exceeds expectations and is durable.
• Professional Conduct: The team is polite, tidy, and respectful of the property.
• Problem Resolution: How effectively they address any issues or concerns that arise during or after the project.

Without direct customer testimonials on their site or prominent external reviews, judging the full customer experience is speculative based solely on the website. Therefore, active research into their online reputation and requesting references from them directly is highly recommended before making a decision.

Hollandpointing.co.uk vs. Competitors

Key Differentiators of Hollandpointing.co.uk:

1. Specialized Focus: Hollandpointing.co.uk appears to be highly specialized in pointing, brick repair, and especially lime mortar repointing. This focus allows them to develop deep expertise and often leads to higher quality work for these specific tasks compared to general building firms.
2. Stated Experience: Their claim of “over 20 years of experience” is a significant selling point. In a trade where skill and knowledge of historical building methods are crucial, this level of experience suggests reliability and competence.
3. Heritage Project Expertise: Their explicit mention and examples of heritage projects like Constellation Mill and 17th Century Cemetery Lodge set them apart from companies that primarily deal with modern properties. This niche requires specific knowledge of traditional materials and conservation principles.
4. Geographic Focus: Operating “across the North West and beyond” indicates a strong local presence, which can lead to better responsiveness and local knowledge of building styles and regulations.

Types of Competitors and Their Distinctions:

1. General Building Companies:

   • Vs. Hollandpointing.co.uk: These firms offer a broader range of services extensions, renovations, new builds. While some may do repointing, it’s often not their primary focus. They might use standard cement mortars even where lime mortar is preferable or necessary.
   • Advantage of General Builders: Can manage larger, multi-trade projects, potentially offering a “one-stop shop.”
   • Disadvantage: May lack the specialized knowledge and nuanced approach to intricate pointing or heritage work that Hollandpointing.co.uk claims to possess.

2. Smaller, Independent Repointing Specialists/Tradesmen:

   • Vs. Hollandpointing.co.uk: Often sole traders or small teams with similar specializations. They might have highly competitive pricing due to lower overheads.
   • Advantage of Small Independents: Potentially more personalized service, direct communication with the skilled tradesperson.
   • Disadvantage: May have limited capacity for larger projects, less formal guarantees, and sometimes less robust insurance or administrative support compared to a more established company like Holland Pointing Specialists Ltd.

3. Large-Scale Restoration Firms:

   • Vs. Hollandpointing.co.uk: These are often larger companies that handle very significant, complex heritage projects, potentially for commercial clients or public sector bodies. They might have in-house architects, conservators, and a larger workforce.
   • Advantage of Large Firms: Capacity for massive projects, extensive technical resources, often work on iconic landmarks.
   • Disadvantage: Likely much higher pricing, and might not be interested in smaller, residential pointing jobs.

What to Compare When Choosing:

• Portfolio and References: Request to see examples of similar work and speak to past clients.
• Specialization vs. Generalization: Does the company truly specialize in what you need, or is it a sideline service?
• Mortar Expertise: Ensure they understand and can correctly apply the appropriate mortar type for your property especially if it’s older or requires lime.
• Pricing Structure: Get clear, detailed quotes from multiple providers. Be wary of quotes that are significantly lower without a clear explanation, as they might cut corners.
• Insurance and Guarantees: Verify that they are adequately insured and offer a warranty on their work.
• Communication: How responsive and clear are they in their communication? This is a strong indicator of how the project will run.

In essence, Hollandpointing.co.uk positions itself as a strong contender for those needing specialized, experienced brickwork and pointing services, particularly for older or heritage properties in the North West. Radio-controlled.co.uk Reviews

Their primary competition would be other dedicated pointing specialists and the restoration arms of larger, reputable building firms.

Frequently Asked Questions

What services does Hollandpointing.co.uk offer?

Hollandpointing.co.uk offers specialized services including brick repair, repointing, waterproofing, chemical cleaning, lime mortar repointing, raking out, and stone restoration.

Where is Hollandpointing.co.uk based?

Hollandpointing.co.uk is based in Wigan, UK, specifically at Chatsworth Fold, Ince, Wigan WN3 4LT.

What is the service area of Hollandpointing.co.uk?

Hollandpointing.co.uk states they work “across the North West and beyond,” indicating their services cover a broad regional area.

How much experience does Hollandpointing.co.uk have?

The website states that Holland Pointing Specialists is a family-run business with over 20 years of experience in the trade. Reportmyloss.com Reviews

How can I get a quote from Hollandpointing.co.uk?

You can get a quote by calling them at 07446 030104, emailing , or using the “Get a Quote” options on their website.

What are the operating hours for Hollandpointing.co.uk phone lines?

Their phone lines are open from 09:00 AM to 17:00 PM.

How quickly does Hollandpointing.co.uk respond to email inquiries?

They commit to getting back to email inquiries within 24 hours.

Does Hollandpointing.co.uk specialize in lime mortar repointing?

Yes, they specifically list “Lime Mortar Repointing” as one of their core services, indicating expertise in this traditional method.

What types of projects does Hollandpointing.co.uk undertake?

They undertake various projects, including general brick repair and repointing, as well as specialized “Heritage Projects” focusing on restoring historical buildings. Marsknitwear.com Reviews

Why is repointing important for a building?

Repointing is important to protect the building from water ingress, fill irregularities on brick faces, and prevent crumbling mortar caused by factors like frost, building movement, acidic rain, and plants.

What is “raking out” in repointing?

Raking out is the initial process of removing the damaged or deteriorated existing mortar before new mortar can be refilled in the joints.

How often do buildings typically need repointing?

The average lifespan of a well-made mortar joint is generally 20 to 30 years, though specific walls may require attention sooner depending on weathering.

Does Hollandpointing.co.uk offer waterproofing services?

Yes, waterproofing is listed as one of their services to protect brickwork from moisture.

Can Hollandpointing.co.uk help with stone restoration?

Yes, they also offer stone restoration services in addition to brickwork. Ratingleader.com Reviews

Is Hollandpointing.co.uk a family-run business?

Yes, their website states they are a family-run business.

Do they show examples of past projects on their website?

They mention a “Past Projects” section and list a few examples of heritage sites they have worked on, such as Constellation Mill and 17th Century Cemetery Lodge.

Are there customer testimonials on the Hollandpointing.co.uk website?

The provided homepage text does not explicitly show customer testimonials or links to external review platforms.

What information should I provide when requesting a quote?

When requesting a quote, you should provide your contact details, property location, the specific service needed, the scope of work e.g., area size, property type/age, current issues, and ideally, photos of the affected areas.

What kind of cleaning services do they provide for brickwork?

They offer “Chemical Cleaning” for brick surfaces. Norakitchens.co.uk Reviews

Does Hollandpointing.co.uk provide any guarantees or warranties on their work?

While the website mentions assuring “the best service,” it does not explicitly detail specific guarantees or warranties on their workmanship.

It would be advisable to inquire about this directly when getting a quote.