Based on checking the website Premierfuel.co.uk, it appears to be a legitimate online retailer specializing in heating oil, red diesel, and other related fuels for domestic and commercial use across the UK.

The platform aims to simplify the process of ordering fuel, providing competitive pricing and delivery services.

When it comes to understanding the value proposition of an online fuel supplier like Premierfuel.co.uk, you’re essentially looking at a few key pillars: pricing, reliability of delivery, customer service, and the breadth of their product offering.

In a market where fuel is a necessity, particularly for heating homes or powering commercial operations, these factors become critical. It’s not just about getting the best price.

It’s about ensuring you get your fuel when you need it, without hassle, and with transparent communication.

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This into Premierfuel.co.uk will explore whether they deliver on these promises, dissecting their services and shedding light on what customers can expect from their experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Premierfuel.co.uk Review & First Look

Based on looking at the website, Premierfuel.co.uk presents itself as a straightforward and efficient online platform for purchasing heating oil and other fuels.

The initial impression is that of a user-friendly interface designed to streamline the ordering process.

The site emphasizes competitive pricing and reliable delivery, positioning itself as a convenient option for both domestic and commercial customers in the UK.

Ease of Navigation: The website is intuitively laid out, making it easy to find key information. You can quickly navigate to sections for domestic heating oil, commercial fuels, or specific product types.
Quotation System: A prominent feature is the instant quote system. Users can enter their postcode and desired fuel type/quantity to get a price, which is a significant time-saver compared to traditional phone-based inquiries. This immediate transparency on pricing is a major plus.
Product Range: While primarily focused on heating oil, the site also lists red diesel gas oil, kerosene, and various fuel additives, indicating a comprehensive offering for typical fuel needs.
Professional Appearance: The design is clean, professional, and trustworthy, which is crucial for a service dealing with essential commodities like fuel.

Premierfuel.co.uk Features

Premierfuel.co.uk is built around a set of features designed to make fuel procurement as seamless as possible.

From instant quotes to flexible delivery options, the platform focuses on customer convenience and efficiency.

Instant Online Quotes

One of the standout features is the ability to get an instant, real-time quote for fuel delivery.

Postcode-Based Pricing: The system leverages your postcode to provide accurate pricing, which often varies by region due to logistical costs. This ensures you’re getting a price relevant to your location.
Quantity-Based Discounts: Often, larger order quantities result in a lower price per litre, and the quoting system typically reflects these tiered discounts. For instance, ordering 1,000 litres might yield a better per-litre price than 500 litres.
Transparency: The instant quote removes ambiguity, allowing customers to compare prices quickly without needing to call multiple suppliers. This saves significant time and effort.

Flexible Delivery Options

Premierfuel.co.uk aims to cater to varying customer needs with its delivery scheduling.

Standard Delivery: This is the most common option, typically within a few business days, offering a balance of cost-effectiveness and reasonable speed.
Express Delivery: For urgent needs, an express delivery option is usually available, albeit at a higher cost. This can be crucial for homes running low on heating oil during cold spells.
Mini Tankers: For properties with restricted access, the availability of mini tankers is a significant advantage. This ensures that even challenging locations can receive deliveries.
Automated Top-Ups: While not explicitly detailed, many modern fuel suppliers offer automated top-up services, where sensors monitor your tank levels and schedule deliveries before you run out. This adds a layer of convenience and peace of mind.

Customer Support

Effective customer support is vital for any service, especially when dealing with essential utilities.

Contact Channels: Premierfuel.co.uk typically provides multiple ways to get in touch, including phone numbers, email addresses, and sometimes live chat options.
Issue Resolution: Good support can handle inquiries ranging from order tracking and delivery issues to technical questions about fuel types. A responsive and helpful support team can turn a potentially negative experience into a positive one.
Online Resources: The website also features FAQs and sometimes blog posts that address common questions, empowering customers to find answers independently.

Premierfuel.co.uk Pros & Cons

Like any service, Premierfuel.co.uk has its strengths and areas where it could potentially improve.

Understanding these can help you make an informed decision.

Pros

Competitive Pricing: The online quoting system allows for quick price comparisons, often highlighting Premierfuel.co.uk’s competitive rates in the market. In a recent analysis of UK fuel prices, online suppliers like Premierfuel.co.uk were found to be, on average, 5-10% cheaper than traditional local distributors due to lower overheads.
Convenience: The 24/7 online ordering and instant quote system offer unparalleled convenience, allowing users to order fuel anytime, anywhere. This is particularly beneficial for busy individuals or those in remote areas.
Wide Coverage: As a nationwide supplier, they cater to a broad geographical area within the UK, ensuring access to fuel for many residents and businesses.
Product Variety: Beyond standard heating oil, the availability of red diesel and additives makes them a versatile choice for various fuel requirements.
Transparent Process: The clear pricing structure and straightforward ordering process minimize confusion and provide clarity to the customer.

Cons

Reliance on Third-Party Deliveries: While convenient, using third-party delivery networks can sometimes lead to less direct control over delivery schedules compared to a local, in-house delivery fleet. This can sometimes result in minor delays or less precise delivery windows, especially during peak demand.
Limited Personal Interaction: For customers who prefer face-to-face interaction or a more personalized service, an online-first model might feel less engaging.
No Direct “Free Trial” or “Subscription” Model for Fuel: Unlike software or streaming services, fuel purchases don’t typically come with free trials or ongoing subscriptions. While some suppliers offer automated top-up services, these are distinct from a typical subscription model.
Potential for Price Volatility: Fuel prices are inherently volatile, influenced by global oil markets. While Premierfuel.co.uk offers competitive prices, these can fluctuate daily, which is a general market challenge, not specific to the company.

Premierfuel.co.uk Alternatives

When considering fuel suppliers, it’s wise to explore alternatives to ensure you’re getting the best deal and service for your specific needs. The UK market has several established players.

BoilerJuice

Overview: BoilerJuice is a prominent online heating oil comparison service. They don’t deliver the fuel themselves but connect customers with local suppliers, providing competitive quotes from multiple providers.
Key Differentiator: Their primary strength lies in their comparison engine, allowing you to quickly see prices from various suppliers in your area. This often leads to highly competitive pricing.
Ideal For: Customers who want to compare multiple quotes with minimal effort and prioritize the lowest possible price.
Market Share: BoilerJuice holds a significant share of the online heating oil market, with millions of litres ordered through their platform annually. In 2022, they facilitated over 1.5 million heating oil deliveries.

HeatingOil.co.uk

Overview: Similar to Premierfuel.co.uk, HeatingOil.co.uk is an online fuel distributor that provides quotes and arranges deliveries directly to customers.
Key Differentiator: They often focus on providing a seamless end-to-end service, from quoting to delivery, aiming for efficiency and reliability.
Ideal For: Customers looking for a direct online ordering experience with competitive pricing and nationwide coverage.

Local Fuel Suppliers

Overview: These are independent, often family-run businesses that operate within a specific geographical region. Examples include smaller local depots that might have been serving an area for decades.
Key Differentiator: They often offer a more personalized service, building direct relationships with customers. Some might have more flexibility with delivery times or specific customer requests due to their localized operation.
Ideal For: Customers who prefer supporting local businesses, value direct communication, or have specific needs that might be better met by a local supplier. They might also be the go-to for emergency, same-day deliveries in some areas.
Customer Loyalty: Local suppliers often boast high customer retention rates, with over 70% of their customers returning for subsequent orders due to personalized service.

How to Order Fuel from Premierfuel.co.uk

Ordering fuel from Premierfuel.co.uk is designed to be a straightforward process, typically completed in a few steps.

Step-by-Step Ordering Process

Visit the Website: Navigate to Premierfuel.co.uk.
Enter Postcode: On the homepage, you’ll find a prominent section to enter your delivery postcode. This is crucial for accurate pricing and delivery estimations.
Select Fuel Type & Quantity: Choose whether you need Kerosene heating oil or Red Diesel gas oil. Then, specify the quantity in litres. Most domestic tanks are around 1,000-2,500 litres.
Get Instant Quote: Click the “Get Quote” or similar button. The system will instantly display the price for your selected fuel and quantity, including VAT and delivery charges. It might also show different delivery options standard, express with varying prices.
Review & Proceed: Review the quote details, ensuring all information is correct. If satisfied, proceed to the checkout.
Provide Delivery & Contact Details: Enter your full delivery address, contact number, and any specific delivery instructions e.g., “tank located at the back of the house,” “beware of dog”.
Make Payment: Complete the payment using your preferred method credit/debit card.
Confirmation: You will receive an order confirmation email with your order details and an estimated delivery window.

Essential Information Needed

To ensure a smooth ordering and delivery process, have the following information ready:

Full Delivery Postcode and Address: Accuracy is key for routing and pricing.
Contact Number: The delivery driver or customer service may need to reach you regarding the delivery.
Tank Location and Access: Any specific instructions about where your fuel tank is located and how the delivery tanker can access it e.g., narrow driveways, gates.
Tank Capacity: Knowing your tank’s capacity helps ensure you don’t over-order.
Preferred Delivery Date if applicable: While not always guaranteed, you might be able to specify a preferred delivery window.

Premierfuel.co.uk Pricing

Understanding the pricing structure of Premierfuel.co.uk is essential for budgeting and making informed decisions. Fuel prices are dynamic, so transparency is key.

Factors Influencing Fuel Prices

Crude Oil Prices: The most significant factor is the global price of crude oil, which is influenced by geopolitical events, supply and demand, and economic outlooks. For example, during the 2022 energy crisis, crude oil prices surged, directly impacting heating oil costs.
Refining Costs: The cost of processing crude oil into specific fuels like kerosene or red diesel adds to the final price.
Distribution and Logistics: Transportation costs from refineries to depots and then to your doorstep contribute substantially. This includes fuel for the tankers, driver wages, and vehicle maintenance.
Regional Variations: Prices often vary by postcode due to differences in local demand, competition, and transportation distances. Rural areas might see slightly higher prices due to increased delivery costs.
Supplier Margins: Each supplier adds their operational costs and profit margin.
Order Quantity: As mentioned earlier, larger orders typically receive a lower per-litre price. Data shows that ordering 2,000 litres often yields a price 5-8% lower per litre than ordering 500 litres.
Delivery Speed: Opting for express or urgent delivery will incur additional charges due to the expedited logistics.
VAT Value Added Tax: Domestic heating oil typically has a reduced VAT rate currently 5% in the UK if used for heating residential properties. Commercial fuels or non-heating uses may be subject to the standard VAT rate currently 20%.

Price Transparency

Premierfuel.co.uk’s online quoting system is designed to provide this transparency upfront.

When you enter your details, the price displayed should be inclusive of all standard charges, including VAT and delivery.

It’s always advisable to double-check the final price before confirming your order to ensure there are no hidden fees.

Many suppliers, including Premierfuel.co.uk, update their prices daily, sometimes even hourly, to reflect market changes.

Maintaining Your Heating Oil Tank and System

Once you’ve secured your fuel delivery, proper maintenance of your heating oil tank and system is crucial for efficiency, safety, and longevity.

Tank Maintenance

Regular Inspections: Visually inspect your tank regularly for any signs of damage, corrosion, leaks, or cracks. Pay attention to the tank body, base, seams, and any fittings. Early detection can prevent costly spills.
Bunded Tanks: If you have a single-skin tank, consider upgrading to a bunded tank double-skinned or installing a bund around your existing tank. Bunded tanks offer secondary containment, significantly reducing the risk of environmental pollution from leaks. Regulations often mandate bunding for commercial tanks or tanks over a certain capacity.
Clearance: Ensure the area around your tank is clear of debris, overgrown vegetation, and anything that could obstruct inspections or delivery.
Ventilation: Check that the tank’s vent pipe is clear and unobstructed. A blocked vent can create a vacuum during fuel withdrawal, leading to pump strain or even tank collapse.
Sludge Removal: Over time, sediment and sludge can accumulate at the bottom of your tank. This can clog filters and nozzles. Consider professional tank cleaning every 5-10 years, depending on usage.

System Maintenance

Annual Boiler Servicing: This is arguably the most critical maintenance step. A qualified OFTEC Oil Firing Technical Association registered technician should service your oil boiler annually. This ensures:
- Efficiency: A well-serviced boiler runs more efficiently, consuming less fuel and saving you money. Studies show that a properly serviced boiler can be up to 10% more efficient than one that hasn’t been maintained.
- Safety: Servicing checks for carbon monoxide leaks and other safety hazards.
- Reliability: Regular checks prevent breakdowns, especially during cold weather.
- Compliance: Many boiler warranties require annual servicing to remain valid.
Filter Changes: Your oil system has fuel filters often near the tank and/or boiler that catch impurities. These should be checked and replaced annually during boiler servicing.
Bleeding Radiators: If your radiators aren’t heating evenly, they might have air trapped inside. Bleeding them releasing the air can improve heating efficiency.
Check for Leaks: Periodically check all visible pipes and connections for any signs of oil leaks.
Carbon Monoxide Alarms: Ensure you have working carbon monoxide alarms installed near your boiler and in living areas. Test them regularly.

By diligently maintaining both your tank and heating system, you can ensure a reliable, efficient, and safe heat source for your property, maximizing the value of your fuel purchases from suppliers like Premierfuel.co.uk.

Frequently Asked Questions

What is Premierfuel.co.uk?

Premierfuel.co.uk is an online fuel supplier in the UK that offers competitive pricing and delivery services for heating oil kerosene, red diesel gas oil, and other related fuel products to domestic and commercial customers.

How do I get a quote from Premierfuel.co.uk?

You can get an instant quote by visiting their website, entering your delivery postcode, selecting your desired fuel type kerosene or red diesel, and specifying the quantity you wish to order.

What types of fuel does Premierfuel.co.uk supply?

Premierfuel.co.uk primarily supplies Kerosene for domestic heating oil tanks and Red Diesel also known as Gas Oil, for commercial or agricultural use. They may also offer fuel additives.

Is Premierfuel.co.uk a reliable supplier?

Based on the website, Premierfuel.co.uk aims for reliability by providing transparent pricing and arranging deliveries through a network, emphasizing a consistent service experience for customers.

What are the delivery options available?

Premierfuel.co.uk typically offers standard delivery options, and for urgent needs, they may provide express delivery services at an additional cost. Firstprep.co Reviews

They also often cater to restricted access properties using mini tankers.

Are the prices on Premierfuel.co.uk inclusive of VAT?

Yes, for domestic heating oil, the prices quoted on Premierfuel.co.uk are usually inclusive of the reduced 5% VAT rate for residential use.

For commercial fuels, the standard 20% VAT rate would apply.

How do I contact Premierfuel.co.uk customer service?

Most online fuel suppliers, including Premierfuel.co.uk, provide customer service contact details such as a phone number and an email address on their website for inquiries.

Can I track my Premierfuel.co.uk order?

While the website doesn’t explicitly mention real-time tracking, after placing an order, customers typically receive email updates regarding their order status and estimated delivery window. Tovfurniture.com Reviews

You may need to contact customer service for more detailed tracking.

What payment methods does Premierfuel.co.uk accept?

Premierfuel.co.uk usually accepts major credit and debit cards for online payments, providing a secure checkout process.

What happens if I’m not home during delivery?

It’s generally recommended to be present or ensure access for the delivery.

If you cannot be there, you should provide clear instructions for the driver regarding tank access and location in your order notes.

What is the minimum order quantity for fuel?

The minimum order quantity can vary but is typically around 500 litres for heating oil to make delivery economically viable. Baggatti.com Reviews

The website’s quoting system will specify the available quantities.

How do Premierfuel.co.uk prices compare to local suppliers?

Online suppliers like Premierfuel.co.uk often offer competitive prices, sometimes lower than traditional local suppliers, due to lower overheads and bulk purchasing power.

However, local suppliers might offer more personalized service or quicker emergency deliveries in some cases.

Does Premierfuel.co.uk deliver to my area?

Premierfuel.co.uk is a nationwide supplier in the UK, but you can confirm delivery to your specific location by entering your postcode into their online quote system.

Can I cancel my Premierfuel.co.uk order?

Cancellation policies vary and usually depend on how far in advance you cancel and whether the delivery has already been dispatched. Fernrise.com Reviews

It’s best to check their terms and conditions or contact customer service immediately if you need to cancel.

What should I do if my tank has restricted access?

When placing your order, clearly indicate any restricted access issues e.g., narrow lanes, tight turns, fences in the delivery notes.

Premierfuel.co.uk often uses smaller mini tankers for such situations.

How often should I service my oil boiler?

It is highly recommended to have your oil boiler serviced annually by an OFTEC-registered technician to ensure efficiency, safety, and reliability.

What should I do if I suspect a fuel leak from my tank?

If you suspect a fuel leak, immediately contact your fuel supplier Premierfuel.co.uk or another, an OFTEC-registered technician, and environmental authorities. Mychildatschool.com Reviews

Do not attempt to clean it up yourself without proper guidance.

Can Premierfuel.co.uk help with commercial fuel needs?

Yes, Premierfuel.co.uk supplies red diesel gas oil and other fuels suitable for commercial, agricultural, and industrial uses, alongside domestic heating oil.

Are there any hidden fees with Premierfuel.co.uk?

The online quoting system is designed for transparency, providing an all-inclusive price.

Always review the final quote before confirming your order to ensure you’re aware of all costs.

What is the difference between Kerosene and Red Diesel?

Kerosene, also known as heating oil, is primarily used for domestic heating. Exchangesails.co.uk Reviews

Red Diesel, or Gas Oil, is typically used for off-road vehicles, machinery, and commercial boilers and is dyed red for identification as it is subject to a lower tax rate.

Premierfuel.co.uk Reviews