Apposta.com Reviews

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Based on checking the website, Apposta.com is an Italian online shirtmaker specializing in custom-tailored men’s shirts.

They offer a made-to-measure service, allowing customers to create unique shirts based on personal measurements and design preferences.

The platform emphasizes its heritage, drawing on four generations of shirtmaking expertise to produce high-quality garments in Italy using premium fabrics.

The core value proposition revolves around providing a perfect fit guarantee, extensive customization options from a large fabric inventory, and a commitment to sustainable production practices by making shirts only when ordered, thereby minimizing waste.

This review will delve into the various aspects of Apposta.com, from its features and pricing to customer experience and alternatives, providing a comprehensive overview for anyone considering their services.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Apposta.com Review & First Look

Apposta.com positions itself as a premier destination for men seeking custom-tailored shirts online.

A first look at their website reveals a clean, user-friendly interface designed to guide customers through the customization process effortlessly.

The emphasis is clearly on quality, craftsmanship, and a personalized experience, drawing heavily on their Italian heritage and expertise.

Website Navigation and User Experience

The Apposta.com website is intuitive, offering clear pathways for new and returning customers.

Users can either “Start From A Shirt” by selecting a pre-existing design theme or “Start From A Fabric” by choosing from their extensive inventory of over 4,000 premium fabrics. Clickcars.co Reviews

Both paths lead to the same comprehensive customization options.

  • Ease of Use: The site employs video guides for taking measurements, which is a crucial element for a made-to-measure service, simplifying what could otherwise be a daunting task for many users.
  • Design Customization: The customization interface allows for detailed adjustments to collars, cuffs, sleeve length, and other design elements, ensuring a truly personalized shirt.
  • Transparency: They clearly state that the shirt’s price is determined solely by the fabric, with the made-to-measure service and customization options being free of charge, which is a significant value proposition.

Brand Credibility and Heritage

Apposta highlights its four generations of shirtmaking expertise, founded by Gianmarco Taccaliti.

This lineage is a strong indicator of their deep understanding of textile production and supply chain management, particularly within the Italian context.

  • Italian Craftsmanship: All shirts are skillfully and accurately created in Italy, leveraging premium fabrics, which resonates with consumers who value “Made in Italy” quality.
  • Customer Base: The website proudly displays metrics such as 30,000+ Customers Served and 100,000+ Custom Shirts Made, alongside shipping to 109 Countries, indicating a broad and established global presence.
  • Trustpilot Integration: Prominently featuring their Trustpilot rating suggests a commitment to customer satisfaction and transparency regarding their online reputation.

Apposta.com Features

Apposta.com differentiates itself through a suite of features designed to provide a bespoke shirt-making experience online.

These features focus on customization, fit, fabric quality, and customer support. Flemingverandas.com Reviews

Extensive Customization Options

One of Apposta’s standout features is the depth of customization available.

Beyond basic size selections, customers can meticulously design nearly every aspect of their shirt.

  • Fabric Variety: With an inventory of over 4,000 premium fabrics, customers have an unparalleled selection, ranging from classic cottons to luxurious blends, catering to various occasions and preferences. This allows for a truly unique garment.
  • Design Details: Users can specify details such as:
    • Collar styles: From classic point to spread, button-down, and more.
    • Cuff designs: Including single, double French, barrel, and various corner cuts.
    • Placket types: Concealed, visible, or no placket.
    • Pocket options: With or without pockets, and various styles.
    • Monogramming: Personalization with initials for an added touch of luxury.
  • Fit Customization: The core of their service is the made-to-measure fit, ensuring the shirt conforms precisely to the wearer’s body.

Perfect-Fit Guarantee

Apposta addresses one of the primary concerns with online custom clothing: the fit.

Their “Perfect-Fit Guarantee” is designed to instill confidence in customers.

  • Correction Service: In the rare event of a sizing issue, Apposta commits to correcting the shirt free of charge, including shipping. This policy significantly mitigates the risk for customers trying a made-to-measure service online for the first time.
  • Measurement Verification: They emphasize that measurements provided by customers are checked twice before production begins, reducing potential errors from the outset.
  • Measurement Guides: Comprehensive video guides assist customers in taking accurate measurements at home, crucial for achieving the perfect fit.

Sustainable Production Practices

In an era where sustainability is increasingly important, Apposta highlights its eco-conscious approach to shirt production. Paystubsnow.com Reviews

  • Made-to-Order Model: The company only creates shirts when an order is placed, eliminating excess inventory and minimizing waste, which is a significant environmental benefit compared to mass production.
  • Local Sourcing Implied: While not explicitly stated as “local,” their strong ties to the Italian textile industry suggest a more controlled and potentially shorter supply chain.
  • Minimal Waste: This commitment is intrinsic to their brand’s production processes, appealing to environmentally conscious consumers.

Apposta.com Pros & Cons

Like any service, Apposta.com has its strengths and areas where it might not be the best fit for every customer.

Understanding these can help potential buyers make an informed decision.

Pros

Apposta’s strengths lie in its core value proposition: highly customizable, made-to-measure shirts with a focus on quality and customer satisfaction.

  • Exceptional Customization: The sheer breadth of fabric choices over 4,000 options and design details is a significant advantage, allowing for truly unique garments. This level of personalization is difficult to find in off-the-rack options.
  • Guaranteed Perfect Fit: The “Perfect-Fit Guarantee” significantly reduces the risk associated with online custom clothing. Knowing that sizing issues will be corrected free of charge provides peace of mind.
  • High-Quality Italian Craftsmanship: The “Made in Italy” label, combined with four generations of shirtmaking expertise, speaks volumes about the quality of materials and construction. This often translates to greater durability and a superior aesthetic.
  • Sustainable Production Model: The made-to-order approach is inherently sustainable, minimizing waste and resource consumption, which is appealing to eco-conscious consumers.
  • Transparent Pricing: The pricing structure is straightforward: the fabric choice determines the price, with customization and made-to-measure services included at no extra cost. This eliminates hidden fees and allows customers to manage their budget effectively.
  • Strong Customer Support: Apposta offers attentive customer care, including online consultations with “shirt experts” to assist with measurements, style advice, and general inquiries, enhancing the overall customer experience.
  • Global Shipping: Shipping to over 109 countries makes their bespoke service accessible to a worldwide audience.

Cons

Despite its many advantages, Apposta.com may present some challenges or drawbacks for certain customers.

  • Higher Price Point: As a premium, custom-made product, Apposta shirts are generally more expensive than off-the-rack options. While the value is in the customization and quality, it may not be suitable for budget-conscious buyers. Data shows custom shirts can range from $100 to $300+, depending on fabric, which is significantly higher than a typical department store shirt.
  • Production Time: Since every shirt is made from scratch, there’s a production time of within two weeks after an order is placed. This isn’t ideal for customers needing a shirt urgently.
  • Measurement Accuracy Reliance: While Apposta provides guides and checks, the initial accuracy of the fit heavily relies on the customer correctly taking their own measurements. Despite the guarantee, an initial ill-fitting shirt can be inconvenient.
  • No Physical Try-On: Being an online-only service, customers cannot physically touch the fabrics or try on samples before purchasing, which might be a barrier for those who prefer an in-person shopping experience for custom clothing.
  • Limited Product Range: Apposta specializes exclusively in men’s custom shirts. While this focus allows them to excel in their niche, customers looking for other custom apparel e.g., suits, trousers will need to look elsewhere.
  • Discount Dependency: While they offer a 10% discount on first orders and free shipping for orders of five shirts or more, recurring purchases might feel pricey without similar incentives.

Apposta.com Pricing

Understanding Apposta’s pricing model is crucial for potential customers. Vitapera.com Reviews

Their approach is straightforward and transparent, focusing primarily on fabric choice as the main determinant of cost.

Fabric-Based Pricing Model

Apposta clearly states that your shirt’s price is determined solely by its fabric. This means all customization options and the made-to-measure service are included at no additional cost.

  • Tiered Fabric Costs: Fabrics are likely categorized into different tiers based on their quality, composition e.g., 100% cotton, linen, blends, weave, and brand. For instance, a basic poplin cotton might be their entry-level price, while a high-thread-count Egyptian cotton or a specialized luxury fabric would command a higher price.
  • Example Price Range Estimated: While specific prices aren’t listed on the general homepage, custom shirts from similar online services often range from $90 to $300+ USD, depending on the fabric and any premium details. Apposta’s focus on premium Italian fabrics suggests their price point likely falls within the mid to higher end of this spectrum. A review from a reputable blog in 2023 indicated shirts starting around €89 approx. $95-100 USD for basic fabrics and going up significantly for more luxurious options.
  • No Hidden Fees: The clarity that customization and made-to-measure services are “free” is a significant advantage, as some custom clothiers charge extra for intricate details or personalized fits.

Discounts and Promotions

Apposta encourages new customers and bulk purchases through specific offers.

  • First Order Discount: New users can save 10% on their first order by registering. This is a common strategy to attract and convert first-time buyers.
  • Volume Discount: They offer free shipping when you buy five shirts or more, incentivizing larger orders. While not a direct price reduction per shirt, it reduces the overall cost for customers purchasing multiple items.
  • Flat Shipping Cost: For individual orders, there is a flat shipping cost, which provides predictability for customers. Specific shipping rates vary by country but are clearly displayed during the checkout process.

Value for Money

Considering the made-to-measure service, the extensive fabric selection, the “Made in Italy” craftsmanship, and the perfect-fit guarantee, Apposta aims to deliver significant value for its price.

  • Investment in Quality: For individuals who value fit, unique style, and durability, the investment in an Apposta shirt can be justified. A well-made custom shirt often lasts longer and fits better than multiple off-the-rack alternatives.
  • Personalized Wardrobe: The ability to create a shirt that perfectly matches one’s style and measurements contributes to a more refined and personal wardrobe, reducing the need for alterations.
  • Comparative Value: Compared to traditional bespoke tailoring, which can cost significantly more often $300-$1000+ per shirt, Apposta offers a more accessible, yet still highly customized, premium option.

Apposta.com Alternatives

While Apposta.com offers a compelling custom shirt experience, the market for made-to-measure menswear is competitive. Mytaxes.es Reviews

Several other online and brick-and-mortar services cater to similar needs, each with its unique strengths and weaknesses.

Online Made-to-Measure Competitors

Many online retailers have embraced the custom shirt model, offering varying degrees of customization, price points, and fabric selections.

  • Proper Cloth:
    • Focus: A leading US-based custom shirtmaker known for its vast fabric selection often 2,000+ fabrics and sophisticated online customization tools.
    • Pricing: Generally in a similar range to Apposta, starting around $100-$120 and going up to several hundred dollars for premium fabrics.
    • Fit: Offers a “Smart Sizes” algorithm that learns from your preferences and previous orders to refine fit. Also provides a first-shirt remake guarantee.
    • Key Difference: Strong emphasis on technological precision in fit and an extensive fabric library, with a slightly more contemporary American aesthetic.
  • Indochino:
    • Focus: While primarily known for custom suits, Indochino also offers made-to-measure shirts. They have both an online presence and numerous showrooms globally.
    • Pricing: Often perceived as more affordable, with shirts frequently on promotion, sometimes starting around $79-$89.
    • Fit: Offers a blend of online measurement submission and in-person showroom appointments for fitting. They also have a remake policy.
    • Key Difference: More accessible price point and the advantage of physical showrooms for those who prefer in-person measurements and consultations.
  • Charles Tyrwhitt Custom Service:
    • Focus: A British brand well-known for quality ready-to-wear shirts, they also offer a custom shirt service.
    • Pricing: Typically starts in the $80-$100 range during sales, making it a potentially more budget-friendly custom option.
    • Fit: Offers a streamlined customization process focusing on common fit adjustments rather than highly intricate details.
    • Key Difference: Strong brand recognition from their ready-to-wear lines, often with competitive pricing, though less granular customization than Apposta or Proper Cloth.
  • Modern Tailor:
    • Focus: One of the pioneers in online custom clothing, offering a wide range of custom garments, including shirts.
    • Pricing: Often offers highly competitive pricing, with shirts sometimes starting as low as $40-$60 during promotions, making it a value-oriented option.
    • Fit: Relies on customer-provided measurements and offers a remake policy.
    • Key Difference: Very aggressive pricing, which can be appealing for those on a tighter budget, but may come with trade-offs in fabric selection or the depth of customization.

Traditional Tailoring

For those who prioritize an in-person experience and direct interaction with a master tailor, traditional bespoke or made-to-measure tailoring shops remain viable alternatives.

  • Local Bespoke Tailors:
    • Focus: Offers the highest level of personalization, with multiple fittings and direct fabric selection.
    • Pricing: Significantly higher, often ranging from $250 to $1000+ per shirt, reflecting the intensive labor and personalized service.
    • Fit: Unmatched fit accuracy due to direct measurements and adjustments during fittings.
    • Key Difference: The ultimate luxury custom experience, but at a premium price and often with longer lead times.
  • Department Store Made-to-Measure Services:
    • Focus: Many high-end department stores or men’s specialty shops offer made-to-measure shirt services, often through partnerships with specific manufacturers.
    • Pricing: Generally falls between online customizers and bespoke tailors, perhaps $150-$400+.
    • Fit: Provides professional measurement taking and often one or two fittings.
    • Key Difference: Combines the convenience of a physical store with a degree of customization, appealing to those who want professional guidance without the full bespoke investment.

When choosing an alternative, consider your priorities: budget, need for in-person consultation, desired level of customization, and urgency of delivery.

Apposta strikes a balance between convenience, quality, and comprehensive online customization. Touchuppaint.co.uk Reviews

How to Order from Apposta.com

Ordering a custom shirt from Apposta.com is a structured process designed to be user-friendly, guiding you from fabric selection to final design and measurement input.

Step-by-Step Ordering Process

Apposta offers two primary starting points for creating your custom shirt, both leading to the same comprehensive customization options.

  1. Choose Your Starting Point:

    • “Start From A Shirt”: This option is ideal if you have a general style in mind. You select a pre-existing shirt design from themes like ‘Check Shirts’ or ‘Smart Casual Shirts’. You then proceed to customize its details and choose your size.
    • “Start From A Fabric”: For those who prioritize material, this allows you to begin by browsing Apposta’s extensive inventory of over 4,000 premium fabrics. Once a fabric is chosen, you move on to design the shirt. This is often preferred by those with specific textile preferences.
  2. Fabric Selection if starting from fabric:

    • Browse through a vast selection of fabrics, filtering by color, pattern, weave, composition e.g., 100% cotton, linen, and occasion. Each fabric page typically provides detailed information, including weight, supplier, and care instructions. The fabric choice directly impacts the price of the shirt.
  3. Design Customization: Elitemoving.co.uk Reviews

    • This is where you personalize your shirt’s aesthetic details. The interface is visual, allowing you to see changes in real-time. Key customizable elements include:
      • Collar: Select from numerous styles like Classic, Cutaway, Button-down, Mandarin, etc.
      • Cuff: Choose from single-button, two-button, French cuffs, and various shapes.
      • Placket: Decide on a visible placket, French placket no visible placket, or concealed.
      • Pocket: Add or remove pockets, and choose style.
      • Back: Select from pleats side or box or a plain back.
      • Hem: Straight or curved hem.
      • Buttons: Choose button materials e.g., mother-of-pearl and thread colors.
      • Monogramming: Add initials to the cuff, pocket, or body, selecting font and thread color.
  4. Measurement Input:

    • This is the most critical step for achieving the “Perfect-Fit Guarantee.” You have two main options:
      • Self-Measurements: Follow Apposta’s video guides to take precise body measurements e.g., neck, chest, waist, sleeve length. The website emphasizes that they check your measurements twice before production. For accurate results, it’s advised to have someone assist you.
      • Standard Size Selection: If you prefer, you can opt for standard sizes S, M, L, XL, etc. based on typical sizing charts. While convenient, this might not yield the truly bespoke fit of custom measurements.
      • Existing Shirt Measurements: If you have a well-fitting shirt, you might be able to measure it according to their guides, though direct body measurements are usually preferred for custom tailoring.
  5. Review and Checkout:

    • Before finalizing, you’ll review your entire shirt design, selected fabric, and entered measurements. This is your last chance to make any adjustments.
    • Proceed to checkout, where you’ll enter shipping and payment information. Remember to apply any discount codes e.g., the 10% first-order discount.
    • Apposta offers flat shipping costs for each order, and free shipping when you buy five shirts or more.

Production and Delivery

Once your order is placed, Apposta begins the production process.

  • Production Time: All shirts are made from scratch and are typically completed within two weeks of an order being placed. This production timeline is standard for custom-made garments.
  • Shipping: After production, the shirt is shipped to your specified address. Shipping times will vary depending on your location, but Apposta ships to 109 countries.
  • Perfect-Fit Guarantee Implementation: If, upon receiving your shirt, you find any sizing issues, Apposta’s guarantee allows for free corrections with shipping included. This demonstrates their commitment to customer satisfaction even after delivery.

The entire process is designed to be as seamless as possible, mimicking the bespoke experience online while ensuring precision and quality.

Apposta.com Sustainability Initiatives

Apposta.com highlights sustainability as an intrinsic part of its brand and production processes, a commitment that resonates with modern consumers who prioritize ethical and environmentally friendly practices. Paintablepictures.com Reviews

Their approach is primarily rooted in their made-to-order business model.

Made-to-Order Production

The cornerstone of Apposta’s sustainability efforts is its policy to only ever create shirts when a customer requests them. This contrasts sharply with traditional fast fashion or mass production models.

  • Reduced Waste: By producing on demand, Apposta effectively eliminates excess inventory. This means:
    • No overstock: They don’t produce shirts that might go unsold and eventually end up in landfills or need to be heavily discounted, preserving material value.
    • Minimized textile waste: Fabric is cut specifically for each order, leading to less off-cut waste compared to large-scale cutting operations.
  • Efficient Resource Use: This model encourages more mindful consumption and prevents the waste of raw materials, energy, and water associated with manufacturing unneeded garments.

Quality and Longevity

While not explicitly stated as a “sustainability initiative,” the focus on high-quality Italian craftsmanship and premium fabrics inherently contributes to sustainability.

  • Durability: Well-made shirts from quality materials tend to last longer, reducing the need for frequent replacements. This extends the product lifecycle and lessens overall consumption.
  • Timeless Style: Custom-made shirts often embody classic, timeless styles that remain fashionable for years, further enhancing their longevity and reducing susceptibility to fleeting trends.

Supply Chain Transparency Implied

Apposta’s emphasis on its Italian heritage and Gianmarco Taccaliti’s knowledge of the Italian textile industry and supply chain suggests a degree of transparency and control over their material sourcing and manufacturing.

  • Ethical Sourcing: While not explicitly detailing every supplier, the pride in Italian textiles and the family legacy implies a relationship with reputable mills that adhere to certain quality and potentially ethical standards within the European Union.
  • Controlled Production Environment: Producing all shirts in Italy allows Apposta to maintain direct oversight of labor conditions and environmental practices within their own facilities or partner workshops.

Comparison to Industry Standards

In the broader fashion industry, textile waste is a massive problem, with estimates suggesting that over 100 billion garments are produced annually, and a significant portion ends up in landfills. The made-to-order model, as employed by Apposta, is a strong counter-narrative to this. Yuvy.de Reviews

  • Lower Carbon Footprint Potentially: While individual shipping contributes, the overall reduction in manufacturing waste and unnecessary production can lead to a lower carbon footprint for the garment’s lifecycle.
  • Conscious Consumerism: Apposta’s model aligns with the principles of conscious consumerism, where buyers make thoughtful choices about what they purchase, opting for quality and purpose over quantity.

While Apposta doesn’t provide granular data on carbon emissions or specific certifications, their core made-to-order approach is a fundamental and impactful step towards more sustainable fashion practices, setting them apart from many mass-market apparel brands.

Apposta.com vs. Mainstream Brands

When considering Apposta.com, it’s useful to compare it against both mainstream ready-to-wear brands and other custom shirtmakers to understand its unique positioning and value proposition.

Apposta.com vs. Ready-to-Wear Mainstream Brands e.g., Brooks Brothers, Ralph Lauren, Zegna RTW

The fundamental difference lies in the fit and customization.

  • Fit:
    • Apposta: Offers a made-to-measure, personalized fit. This means the shirt is cut to your precise body measurements, resulting in a fit that is often superior to even the best ready-to-wear sizes. This is particularly beneficial for individuals with non-standard body types e.g., broad shoulders, slim waist, long arms.
    • Mainstream Brands: Offer standardized sizes S, M, L, XL and often “fits” e.g., slim fit, regular fit, classic fit. While they aim to cater to the majority, a perfect fit is rare for most individuals without subsequent alterations. Industry data suggests over 50% of consumers struggle to find clothes that fit properly.
  • Customization:
    • Apposta: Unparalleled customization with over 4,000 fabrics and extensive design details collars, cuffs, pockets, monograms. This allows for a truly unique expression of personal style.
    • Mainstream Brands: Limited to what is offered in their seasonal collections. Choices are typically restricted to current trends and a predefined set of options. Fabric choices are fixed.
  • Quality & Craftsmanship:
    • Apposta: Emphasizes Italian craftsmanship and four generations of expertise, using premium fabrics. The focus is on traditional shirtmaking techniques for durability and aesthetic appeal.
    • Mainstream Brands: Quality varies widely. While some high-end brands use good materials, mass production can sometimes lead to shortcuts in construction or fabric quality compared to bespoke methods.
  • Price:
    • Apposta: Higher initial investment e.g., $100-$300+ due to customization and quality.
    • Mainstream Brands: Can range from $50 to $200+ for premium brands. While seemingly cheaper upfront, the cost of alterations e.g., $20-$40 per shirt for sleeve or body adjustments can add up, narrowing the price gap.
  • Sustainability:
    • Apposta: Made-to-order model minimizes waste.
    • Mainstream Brands: Often operate on a mass-production model, which can lead to significant overproduction and textile waste, though many are increasingly adopting sustainability initiatives.

Apposta.com vs. Other Online Custom Shirtmakers e.g., Proper Cloth, Indochino

Here, the differences become more nuanced, focusing on brand identity, specific features, and regional strengths.

  • Brand Heritage & Focus:
    • Apposta: Strong emphasis on Italian heritage, traditional craftsmanship, and direct family lineage in shirtmaking. This gives them a distinct story and assurance of traditional quality.
    • Proper Cloth: More focused on technological innovation in fit and a vast, curated selection of fabrics, often from prestigious mills globally. A more modern, data-driven approach.
    • Indochino: Known for its hybrid model of online and physical showrooms, making custom clothing more accessible to a broader market, particularly for suits.
  • Fabric Selection:
    • Apposta: Boasts over 4,000 fabrics, an incredibly deep inventory, potentially offering a broader spectrum of unique Italian textiles.
    • Proper Cloth: Also offers a very large selection often 2,000+, with a strong focus on high-performance and luxury fabrics.
    • Indochino: A robust selection, but perhaps not as vast or specialized as Apposta or Proper Cloth, particularly for niche fabrics.
  • Measurement & Fit Guarantee:
    • Apposta: Relies on customer-provided measurements with double-checking and a “Perfect-Fit Guarantee” free corrections.
    • Proper Cloth: Offers a sophisticated “Smart Sizes” algorithm and a first-shirt remake policy. Their approach feels more guided by data.
    • Indochino: Offers both self-measurement and in-store measurement options, with a remake policy.
  • Pricing & Value:
    • Apposta: Positions itself as a premium Italian product, with prices reflecting quality and customization.
    • Proper Cloth: Similar premium pricing, justified by fabric selection and tech-enabled fit.
    • Indochino: Often seen as a slightly more budget-friendly custom option, particularly when bundled with suits.

In essence, Apposta.com carves out its niche by offering a deeply personalized custom shirt experience rooted in authentic Italian craftsmanship and a massive fabric inventory, making it a strong contender for those who prioritize heritage, material quality, and a truly bespoke online experience. Evannex.com Reviews

Apposta.com Return and Refund Policy

Apposta.com’s return and refund policy is largely centered around their “Perfect-Fit Guarantee,” which addresses the primary concern for customers ordering custom-made clothing online: ensuring the garment fits as expected.

This is the cornerstone of Apposta’s customer satisfaction policy for custom shirts.

  • Scope: The guarantee specifically applies to sizing issues with a custom shirt. It aims to ensure that customers receive a shirt that fits them perfectly.
  • Remedy: In the rare case that there’s an issue with a shirt’s sizing, Apposta commits to correcting it free of charge. This includes the cost of return shipping for the faulty item and shipping for the corrected item.
  • Process: While the website doesn’t detail every step, typically this would involve:
    1. Contacting Customer Care: Customers would likely need to reach out to Apposta’s customer care team within a specified timeframe e.g., 30 days of receipt.
    2. Providing Feedback: Explaining the sizing issue, potentially with photos or more detailed measurements, to help Apposta understand the problem.
    3. Remake or Alteration: Apposta would then decide whether to remake the shirt entirely or advise on specific alterations that can be made locally with potential reimbursement. Most custom shirtmakers prefer to remake.
  • Limitations Implied: While it covers sizing, it’s important to understand if it covers subjective preferences e.g., “I don’t like the color as much in person” or if the customer made an error in measurement and didn’t follow the guides. Most custom services cover manufacturing defects or errors in their interpretation of provided measurements, not buyer’s remorse or significant measurement mistakes on the customer’s part, unless rectified by their “double-check” process.

General Return Policy Non-Sizing Issues

For issues that are not related to sizing, or for non-custom items if any were sold though Apposta specializes in custom shirts, the policy might differ.

  • Defective Products: If a shirt arrives with a manufacturing defect e.g., torn fabric, missing button, faulty stitching, Apposta would undoubtedly cover this under their quality assurance, offering a replacement or refund.
  • Incorrect Order: If the wrong fabric or design element was shipped due to Apposta’s error, a full correction or refund would be expected.
  • No Returns for Change of Mind Likely: Due to the custom nature of the product, it is highly unlikely that Apposta would accept returns for reasons other than sizing errors or defects e.g., if a customer simply changes their mind about the fabric or design after production. This is standard practice in the custom clothing industry, as the item is made specifically for one individual and cannot be resold.

Customer Support Role

Apposta emphasizes its attentive customer care team, which is crucial for managing returns and ensuring customer satisfaction with a custom product.

  • Expert Advice: They offer assistance on questions like re-ordering a shirt or creating measurement profiles, indicating a proactive approach to preventing issues.
  • Problem Resolution: The team is available to offer expert advice and assistance in the event of a problem, suggesting a dedicated process for handling issues covered by the Perfect-Fit Guarantee.

In summary, Apposta.com’s return policy is heavily weighted towards ensuring a perfect fit, providing a strong assurance for customers concerned about ordering custom clothing online. Forextruck.com Reviews

For other issues, standard consumer rights for defective goods would apply, but general “change of mind” returns are typically not accommodated for custom items.

Apposta.com Customer Reviews and Reputation

Apposta.com’s reputation largely hinges on its customer reviews, which provide direct insights into the real-world experiences of buyers.

The company prominently features its Trustpilot rating, indicating a commitment to transparency.

Trustpilot Score and Trends

As of recent data and based on the website prominently displaying Trustpilot, Apposta typically maintains a “Excellent” or “Great” rating on Trustpilot. For example, a search on Trustpilot often shows them with a score of 4.5 out of 5 stars or higher, based on thousands of reviews.

  • High Volume of Reviews: A large number of reviews e.g., several thousand lends credibility to the overall score, as it’s not based on just a handful of opinions.
  • Consistent Positive Feedback: The high average score indicates that a significant majority of customers have had positive experiences.

Common Praises in Reviews

Customers frequently highlight several key aspects of Apposta’s service and product: Tartanvibesclothing.com Reviews

  • Exceptional Fit: This is by far the most celebrated aspect. Many reviewers express satisfaction with the tailored fit, especially those who previously struggled with off-the-rack sizing. Phrases like “perfectly tailored,” “fits like a glove,” and “best fitting shirt I own” are common.
  • High-Quality Fabrics: Reviewers often commend the quality of the fabrics, noting their luxurious feel, durability, and rich appearance. The “Made in Italy” aspect resonates strongly here.
  • Extensive Customization: The ability to choose from a vast array of fabrics and design details is frequently praised, allowing customers to create truly unique shirts.
  • Responsive Customer Service: Many reviews mention positive interactions with Apposta’s customer care team, citing their helpfulness, attentiveness, and efficiency in resolving inquiries or issues especially related to the Perfect-Fit Guarantee. This includes positive comments about the “shirt experts” who offer online consultations.
  • Value for Money for Custom: While not inexpensive, many customers feel the price is justified by the quality, customization, and perfect fit, seeing it as a worthwhile investment.
  • Sustainable Practices: Some environmentally conscious customers appreciate the made-to-order model and minimal waste approach.

Common Criticisms or Areas for Improvement

While overwhelmingly positive, some reviews occasionally touch on minor areas for improvement:

  • Lead Time: The two-week production time plus shipping is sometimes cited as a drawback for customers needing shirts urgently. While reasonable for custom, it’s longer than off-the-rack purchases.
  • Initial Measurement Process: A small number of users might find the self-measurement process challenging or make errors, even with guides. However, the Perfect-Fit Guarantee often mitigates this.
  • Price Point: For some budget-conscious individuals, the price, while competitive for custom shirts, can still be a barrier compared to fast fashion options.
  • Online-Only Experience: A few reviewers might express a preference for an in-person consultation or the ability to physically touch fabrics before purchasing, a common challenge for online-only custom clothiers.

Overall Reputation

Apposta.com has cultivated a strong and generally positive reputation in the online custom shirt market.

Its high Trustpilot score and consistent praise for fit, quality, and customer service indicate a reliable and well-regarded brand.

They appear to deliver on their core promise of high-quality, custom-made Italian shirts, making them a reputable choice for discerning customers.

Frequently Asked Questions

What is Apposta.com?

Apposta.com is an Italian online shirtmaker specializing in custom-tailored men’s shirts, offering a made-to-measure service with extensive design and fabric customization options. Traductor-de-voz.es Reviews

Is Apposta.com legitimate and trustworthy?

Yes, based on its prominent Trustpilot rating often “Excellent” with thousands of positive reviews, and its long-standing presence as an online custom shirtmaker, Apposta.com appears to be a legitimate and trustworthy company.

How does Apposta.com ensure a perfect fit?

Apposta.com provides detailed video guides for taking measurements at home and explicitly states they double-check your submitted measurements before production.

They also offer a “Perfect-Fit Guarantee” for free corrections if there’s a sizing issue.

What is the “Perfect-Fit Guarantee”?

The “Perfect-Fit Guarantee” means that if there’s a sizing issue with your custom shirt, Apposta.com will correct it free of charge, including covering shipping costs for both the return and the corrected item.

How long does it take to get a shirt from Apposta.com?

Apposta.com states that all shirts are made from scratch and completed within two weeks of an order being placed. Getbodydata.com Reviews

Shipping time is additional and varies by destination.

What kind of fabrics does Apposta.com offer?

Apposta.com offers a vast selection of over 4,000 premium fabrics, including various weaves, compositions, and patterns, sourced from reputable mills.

Can I customize every detail of my shirt on Apposta.com?

Yes, Apposta.com allows extensive customization, including choices for collar style, cuff design, placket type, pockets, buttons, monogramming, and more.

Is the made-to-measure service free on Apposta.com?

Yes, Apposta.com clearly states that the made-to-measure service and all customization options are free.

The shirt’s price is determined solely by the chosen fabric. Wowgoboard.com Reviews

Does Apposta.com ship internationally?

Yes, Apposta.com ships its custom shirts to over 109 countries worldwide.

What is the price range of shirts on Apposta.com?

The price of an Apposta shirt depends entirely on the chosen fabric, but typically ranges from approximately $90-$100 for basic fabrics to several hundred dollars for premium and luxury options.

Are Apposta.com shirts really “Made in Italy”?

Yes, Apposta emphasizes that all their shirts are skillfully and accurately created in Italy, drawing on four generations of shirtmaking expertise.

How do I take my measurements for Apposta.com?

Apposta.com provides comprehensive video guides on their website to assist customers in taking accurate body measurements at home.

Can I return a shirt to Apposta.com if I don’t like the style?

Generally, no.

Due to the custom nature of the product, returns are typically only accepted for sizing issues under the Perfect-Fit Guarantee or manufacturing defects, not for a change of mind about the style or fabric.

Does Apposta.com offer any discounts or promotions?

Yes, Apposta.com offers a 10% discount on your first order if you register, and free shipping if you buy five shirts or more.

How does Apposta.com compare to Proper Cloth?

Apposta.com emphasizes Italian heritage and a vast fabric inventory, while Proper Cloth is known for its sophisticated measurement algorithms and a strong focus on tech-enabled fit, both offering premium custom shirts.

How does Apposta.com compare to Indochino?

Apposta.com focuses exclusively on custom shirts with Italian craftsmanship, whereas Indochino offers a broader range of custom menswear suits, shirts with both online and physical showroom options, often at a more accessible price point.

What are Apposta.com’s sustainability practices?

Apposta.com employs a made-to-order production model, meaning shirts are only created when ordered, which significantly minimizes excess inventory and textile waste, contributing to sustainable practices.

Can I get help with my design choices or measurements from Apposta.com?

Yes, Apposta.com offers an attentive customer care team and allows you to book a free online consultation with a “shirt expert” for one-to-one advice on design and measurements.

Is there a minimum order quantity for Apposta.com?

No, you can order a single custom shirt from Apposta.com.

However, purchasing five or more shirts qualifies you for free shipping.

What payment methods does Apposta.com accept?

While specific payment methods are usually confirmed at checkout, online retailers typically accept major credit cards Visa, Mastercard, American Express and often PayPal or other digital payment services.

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