Trelino.com Reviews

Based on looking at the website, Trelino.com offers a range of composting toilets and related accessories, aiming to provide a sustainable and convenient alternative to traditional chemical toilets.

The site highlights their focus on separation toilets, which divide solid and liquid waste to minimize odor and simplify disposal.

They emphasize ease of use, compact design, and environmental benefits, often positioning their products for use in vans, motorhomes, tiny homes, and off-grid living scenarios.

The reviews featured on the site generally praise the lack of odor, simple disposal, and overall convenience compared to chemical alternatives.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Trelino.com Reviews Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Trelino.com Review & First Look

When you first land on Trelino.com, it’s clear they’re all about a specific niche: composting toilets and the lifestyle that comes with them. This isn’t your average plumbing supply store. The immediate impression is one of clean design, functionality, and a strong emphasis on sustainability and freedom—think less about flushing and more about getting off-grid.

What is a Composting Toilet?

At its core, a composting toilet is a system that separates human waste urine and solids to facilitate their natural decomposition.

Unlike traditional flush toilets that use water, composting toilets are waterless.

• Separation: Trelino’s core principle revolves around a separating insert that diverts liquids into one container and solids into another. This separation is key to preventing odors.
• Drying: For solids, a litter material like sawdust, coconut coir, or their proprietary “Duftblocker” is used to absorb moisture and aid in the drying process. This dehydration is critical for inhibiting bacterial growth that causes unpleasant smells.
• Odor Control: The site repeatedly stresses that the separation and drying process, combined with a special membrane on the urine canister, effectively eliminates typical toilet odors.

The Trelino.com User Experience

The website itself is quite navigable, with clear categories for “Toilets,” “Accessories,” and “Info About Composting Toilets.” This structured approach helps users quickly find what they’re looking for, whether it’s a specific model or details on how these systems actually work.

• Visual Appeal: The product photography is clean and showcases the compact, often minimalist design of their toilets. They aim for aesthetics that blend into modern camper vans or tiny homes.
• Informative Sections: Crucially, Trelino.com provides dedicated sections explaining “How does it work?”, “Which one to buy?”, and even “Build it yourself?”. This commitment to educating the consumer is vital, especially for a product that might be unfamiliar to many.
• Customer Testimonials: The homepage prominently features numerous customer reviews. These aren’t just short snippets. many are detailed, highlighting user satisfaction with odor control, ease of emptying, and overall convenience in mobile living scenarios. For instance, one review mentions, “Doesn’t smell even after she’s used it, I am so happy with this.” This social proof is a powerful element in building trust.

Trelino.com Features

Trelino.com emphasizes several key features that set their composting toilets apart, focusing on user convenience, environmental impact, and product durability. Fenellasmith.com Reviews

Waterless Operation

The most significant feature of Trelino® toilets is their complete independence from water.

• No Flushing Required: This eliminates the need for a water hookup, making them ideal for off-grid living, RVs, vans, tiny houses, and even garden sheds.
• Water Conservation: By not using water for flushing, Trelino toilets offer a substantial environmental benefit, saving gallons of potable water daily compared to conventional toilets. A standard flush toilet can use 1.6 to 7 gallons 6 to 26 liters per flush, whereas Trelino uses none.

Separation System

The core of the Trelino® design is its efficient separation of liquid and solid waste.

• Odor Prevention: As detailed on their site, separating waste prevents the mixing of urine and feces, which is the primary cause of unpleasant odors in traditional chemical toilets. Urine, in its pure form, is largely odorless. it’s the reaction with solids that creates strong smells.
• Simplified Disposal: This separation allows for easier and more hygienic disposal. Liquids can be emptied into any sewage system, while solids, contained in bags and mixed with litter, can be disposed of in residual waste or composted responsibly where local regulations permit.

Compact & Portable Design

Trelino toilets are engineered for portability and space efficiency.

• Various Sizes: They offer models like the Evo S, Evo M, Evo L, Origin, and Timber, catering to different space requirements and user capacities. The “S” models are particularly compact, suitable for the tightest spaces in vans or small cabins.
• No Installation Needed: Many models are “ready-to-use” straight out of the box, requiring no complex plumbing or permanent installation. This plug-and-play aspect is a huge draw for DIY enthusiasts or those who need flexible toilet solutions.
• Durability and Materials: The website mentions “robust” and “visually appealing” designs, implying durable materials built to withstand the rigors of travel and varied environments.

Ease of Cleaning & Maintenance

Trelino highlights the straightforward cleaning process for their toilets.

• Coated Separator: The separating inserts have a special coating designed to facilitate drainage and simplify cleaning.
• Vinegar-Based Cleaning: They specifically recommend a mixture of vinegar and water for cleaning, particularly for the urine canister, to prevent urine scale formation and control odors. This is a simple, non-chemical approach that aligns with their eco-friendly stance.
• Accessible Containers: Both the urine canister and the solids container are easily removable for emptying and cleaning.

Environmental Benefits

The product line aligns well with eco-conscious living. Focusaccountancy.co.uk Reviews

• Reduced Chemical Use: Unlike chemical toilets that require specific, often harmful, chemicals for odor control and waste breakdown, Trelino products operate without them. This means less environmental impact from chemical disposal.
• Composting Potential: The option to compost solid waste where permissible reduces landfill burden and can create valuable soil amendments. Their “Duftblocker” litter is specifically mentioned as being able to generate high-quality soil for gardening.
• Sustainable Materials: While not explicitly detailed for every component, the general ethos suggests a lean towards more sustainable practices, including the use of compostable or recycled bags.

Trelino.com Pros & Cons

Understanding the ups and downs of a composting toilet system like Trelino is crucial for anyone considering this alternative.

It’s not a one-size-fits-all solution, but for many, the benefits heavily outweigh the drawbacks.

Trelino.com Pros

Trelino products bring a host of advantages, especially for specific use cases like mobile living or off-grid setups.

• Exceptional Odor Control: This is consistently highlighted in user reviews and by Trelino themselves. The separation of liquid and solid waste, combined with the use of absorbent litter, drastically reduces typical toilet odors. Many users report “no smell” even after extended use, which is a massive upgrade from chemical toilets.
• Water Conservation: Perhaps the most significant environmental benefit, Trelino toilets require no water for flushing. This is invaluable in areas with water scarcity, for extended dry camping, or simply for reducing one’s ecological footprint. A family of four can save thousands of gallons of water annually.
• Ease of Use & Maintenance: The design is straightforward: separate, add litter, and dispose. Cleaning involves simple, accessible components and a vinegar-water solution, avoiding harsh chemicals. The removal of containers is also designed for convenience.
• Flexibility & Portability: With no plumbing required, Trelino toilets can be placed almost anywhere. This makes them perfect for:
  • Vans & RVs: Replaces chemical toilets, offering more freedom.
  • Tiny Homes: Space-saving and eco-friendly.
  • Boats: Eliminates holding tanks.
  • Garden Sheds/Allotments: Provides a simple, sustainable toilet solution.
  • Emergencies: A reliable backup during power outages or water supply interruptions.
• Chemical-Free Operation: No need for corrosive or environmentally harmful chemicals, which are often a requirement for chemical toilets. This is healthier for users and better for the environment.
• Reduced Disposal Hassle for Liquids: Liquids can typically be emptied into any standard toilet connected to a sewage system e.g., public restrooms, rest stops. This significantly reduces the hunt for specialized dump stations often required for chemical toilets.
• Potential for Composting: For those with access to a compost pile and the necessary knowledge, the solid waste after proper decomposition and depending on local regulations can be turned into nutrient-rich soil for non-edible plants, closing the loop.

Trelino.com Cons

No product is perfect, and Trelino composting toilets have a few considerations that potential buyers should be aware of.

• Higher Upfront Cost: Compared to a basic chemical toilet, Trelino composting toilets have a higher initial purchase price. For example, a Trelino Evo S starts around €299, while a basic Porta Potti can be found for under €100. This investment needs to be weighed against the long-term savings on water, chemicals, and disposal fees.
• Requires Active Management: This isn’t a “flush and forget” system. Users need to:
  • Add Litter: After each solid use, litter must be added to cover and dry the waste. This is an extra step.
  • Empty Containers Regularly: The urine canister needs more frequent emptying typically every 1-3 days for one person, depending on volume, and the solids container less frequently e.g., 1-2 weeks for one person. This requires conscious effort.
  • Proper Disposal Knowledge: While easier than chemical waste, knowing where and how to properly dispose of separated waste is crucial, especially for solids. Not all areas have composting facilities that accept human waste.
• Odor Potential If Mismanaged: While Trelino excels at odor control, improper use can lead to smells. If urine mixes with solids, or if litter isn’t used adequately, odors can develop. The website provides guidance to avoid this, but it relies on user diligence.
• Learning Curve for Some Users: Especially for those accustomed to traditional toilets, there might be a slight adjustment period. Finding the “right sitting position” to ensure proper separation, as mentioned by one user review, is a common initial challenge for some.
• Space for Supplies: You’ll need space to store not just the toilet, but also the litter material and possibly spare bags. While compact, this adds to the overall footprint.
• Limited Composting Options: While the idea of composting human waste is appealing, many residential areas or public campgrounds do not permit it due to health regulations. Users often end up disposing of the solids in regular trash, which while less environmentally damaging than chemical waste, isn’t true composting.

Trelino.com Alternatives

When exploring alternatives to Trelino.com, it’s helpful to consider other popular composting toilet brands, DIY solutions, and even traditional chemical toilets, each with its own set of trade-offs in terms of cost, complexity, and environmental impact. Trureleaf.com Reviews

Other Composting Toilet Brands

For those committed to the dry separation toilet concept, several other reputable brands offer similar functionality with varying features and price points.

• Nature’s Head Composting Toilets:
  • Pros: Highly durable, known for robust design, often praised for their long emptying cycles due to a larger capacity for solids. Many models include a fan for active ventilation, enhancing odor control. A very popular choice among full-time RVers and tiny home dwellers.
  • Cons: Generally more expensive than Trelino, and the design can be bulkier, making it less suitable for extremely tight spaces.
• Air Head Composting Toilets:
  • Pros: Compact design, often favored for marine applications due to its small footprint. Offers flexible installation options and a focus on simplicity. Also incorporates a fan for ventilation.
  • Cons: Smaller capacity than Nature’s Head, meaning more frequent emptying. Price point is competitive with or slightly below Nature’s Head.
• Separett Composting Toilets:
  • Pros: Swedish brand with a long history, offering a wide range of models from simple urine-diverting toilets to more sophisticated composting systems. Many models feature automated waste stirring or advanced ventilation. Known for ergonomic design.
  • Cons: Can be significantly more expensive, especially the more advanced models. Some systems require a power source for fans.
• C-Head Composting Toilets:
  • Pros: Focuses on simplicity and ease of cleaning, often considered a good value option. Very compact and designed for durability. No fan required for many models, relying on design and litter for odor control.
  • Cons: Smaller waste capacity, which translates to more frequent emptying for groups. The aesthetic is more utilitarian compared to the sleeker Trelino models.

DIY Composting Toilets

For the budget-conscious or those who enjoy building things, a DIY composting toilet is a viable alternative.

• Pros:
  • Cost-Effective: Can be built for a fraction of the cost of a commercial unit, often using readily available materials like plywood, buckets, and urine diverters.
  • Customizable: You can tailor the size, shape, and aesthetic to perfectly fit your specific space and needs.
  • Learning Experience: Offers a deeper understanding of the system and its mechanics.
• Cons:
  • Time & Effort: Requires significant time and effort for planning, sourcing materials, and construction.
  • Design & Engineering: Getting the separation, ventilation, and ergonomics right requires careful planning to prevent odors and ensure usability. It’s easy to create a system that smells or is uncomfortable if not designed well.
  • Regulatory Compliance: May not meet specific codes or regulations in certain areas, particularly for permanent installations.

Chemical Toilets Cassette Toilets

While Trelino is positioned as an alternative to chemical toilets, they remain a popular choice, particularly for those who prioritize immediate convenience and minimal effort.

*   Familiar Operation: Operates much like a regular toilet with a flush.
*   Self-Contained: Waste is held in a sealed cassette, minimizing direct exposure to waste until emptying.
*   Widely Available: Easy to purchase from almost any RV or camping supply store.
*   Odor Issues: Despite chemicals, chemical toilets are notorious for developing unpleasant odors over time, especially in warmer climates or if not emptied promptly.
*   Requires Chemicals: Requires the ongoing purchase and use of specific chemicals for breaking down waste and controlling odor. These chemicals can be harsh and are not environmentally friendly.
*   Specialized Disposal: Waste must be emptied at designated dump stations, which can be inconvenient and difficult to find in many locations. This often limits where one can travel or camp freely.
*   Water Consumption: While less than a home toilet, they still consume water for flushing, which is a drawback in off-grid scenarios.
*   "Black Tank" Mentality: The need to manage a black tank can be a significant source of stress for RVers, dictating travel plans and limiting freedom.

How to Cancel Trelino.com Subscription

Based on the Trelino.com website content, it appears they primarily sell physical composting toilets and related accessories as one-time purchases, rather than offering subscription services.

There is no mention of recurring billing for services, content, or product refills in the way a typical “subscription” model operates. Housfy.com Reviews

No Indication of Subscription Services

Upon reviewing the categories like “Toilets,” “Accessories,” and “Info About Composting Toilets,” the sales model presented is a direct purchase of goods.

Products like “Liquid Fresh,” “Premium Cleaner Holy Shine,” or “Scentblocker Litter” are listed with individual prices, and there’s no visible option for a monthly or annual subscription to receive these items automatically.

• Product-Based Sales: The entire catalog, from the Trelino Evo S composting toilet to various sizes of litter and cleaning sprays, is structured as individual product sales.
• No Recurring Billing Noted: Websites offering subscriptions typically have a prominent “Subscribe & Save” option, a dedicated “My Subscriptions” area in the user account, or terms and conditions specifically detailing subscription management. None of these elements are apparent on Trelino.com.

What to Do If You Encounter Unexpected Charges Hypothetical

In the highly unlikely event that a customer were to experience an unexpected recurring charge from Trelino.com, the course of action would be similar to resolving any unauthorized or misunderstood billing.

1. Review Purchase History: Check your email for purchase confirmations or receipts from Trelino.com. If you created an account, log in to review your order history. This will confirm what you purchased and whether any recurring service was inadvertently selected.
2. Contact Trelino Customer Support Directly: The website lists “[email protected]” and a phone number “+49 211 54 240 140” as contact methods.
   • Email: Send a detailed email explaining the charge, providing transaction dates, amounts, and any order numbers you have. Request clarification and immediate cancellation if it’s an unwanted recurring charge.
   • Phone: Call their customer service number during their operating hours. Be prepared with your order details and payment information.
3. Check Bank/Credit Card Statements: Keep a close eye on your bank or credit card statements for any further charges.
4. Dispute the Charge If Necessary: If Trelino.com is unresponsive or unwilling to resolve the issue, contact your bank or credit card company to dispute the charge. They can investigate and potentially reverse unauthorized transactions. Provide them with all communication attempts you made with Trelino.

In summary: Based on the current publicly available information on Trelino.com, there is no indication that they offer or require subscription services. Therefore, there should be no “Trelino.com subscription” to cancel. Purchases are presented as one-time transactions for physical goods.

How to Cancel Trelino.com Free Trial

Based on the comprehensive review of Trelino.com’s homepage content, product listings, and informational sections, there is no indication that Trelino.com offers a free trial for any of its products or services. Cardfactory.co.uk Reviews

No Free Trial Mentioned

The website’s structure and promotional materials focus on direct sales of physical composting toilets and their accessories.

Phrases like “30 days free Return” are prominently displayed, which refers to a return policy for purchased items, not a free trial period where you can use the product without initial payment and then decide to keep it or cancel before being charged.

• Direct Sales Model: All products, from the various Trelino toilet models to the specific cleaning and litter accessories, are listed with immediate purchase prices. There are no “start your free trial” buttons, trial period descriptions, or terms and conditions related to a trial offer.
• Return Policy vs. Free Trial: The “30 days free Return” is a standard e-commerce return policy, allowing customers to return a product within a specified period for a refund if they are not satisfied. This is fundamentally different from a “free trial,” which implies using a product for a set time without payment and then incurring charges if not canceled.

What to Do if You Believe You’re on a “Trial” Hypothetical

If, hypothetically, a customer were to mistakenly believe they had signed up for a “free trial” through Trelino.com and wished to “cancel” it, the practical steps would align with their stated return policy.

1. Verify Your Purchase: Confirm exactly what you purchased and the terms of that purchase. Check your order confirmation email and any included documentation. It’s highly probable you made a direct purchase rather than starting a trial.
2. Understand the 30-Day Free Return Policy: If you are within 30 days of receiving your product and are not satisfied, you would initiate a return according to their policy. This typically involves:
   • Contacting Customer Support: Reach out to Trelino.com via email [email protected] or phone +49 211 54 240 140 to inform them you wish to return the product.
   • Following Return Instructions: They will provide instructions on how to package and ship the item back. Ensure you follow their guidelines to qualify for the return.
   • Refund Process: Once the returned item is received and inspected, they will process a refund.
3. Clarify Any Misunderstandings: If there was any confusion about the nature of your purchase, explaining your understanding to their customer service team can help clarify the situation.

Conclusion: Based on the available information on Trelino.com, customers directly purchase their composting toilets and accessories. There is no free trial period offered for any of their products. The “30 days free Return” refers to their product return policy for purchased items.

Trelino.com Pricing

Trelino.com positions itself in the mid-to-high range for composting toilets, reflecting the quality of materials, design, and the specialized nature of the product. Shop.marideruta.com Reviews

The pricing structure is transparent, with individual prices clearly listed for each toilet model and accessory.

Composting Toilet Models Approximate Pricing

The main investment will be in the toilet unit itself.

Trelino offers different series Evo, Origin, Timber and sizes S, M, L, XS to cater to various needs and spaces.

Prices are subject to change but give a general idea of the cost.

• Trelino® Evo S • Composting toilet: Starting from €299,00
  • This is typically their entry-level, most compact model, ideal for very small spaces or minimalist setups.
• Trelino® Evo M • Composting toilet: Starting from €419,00
  • A mid-sized option, offering a balance between footprint and capacity.
• Trelino® Evo L • Composting toilet: Starting from €519,00 Bestseller
  • Their larger capacity model, often highlighted as a bestseller, suitable for longer trips or multiple users.
• Trelino® Origin S • Composting toilet: €429,00
  • A different design series, often appealing for its specific aesthetics or build.
• Trelino® Origin M • Composting toilet: Starting from €549,00
• Trelino® Origin L • Composting toilet: Starting from €699,00
• Trelino® Timber S • Composting toilet: €529,00 Also available as a DIY kit for €339,00
  • The “Timber” series likely emphasizes wood components or a more natural aesthetic.
• Trelino® Timber M • Composting toilet: €649,00
• Trelino® Timber L • Composting toilet: €749,00
• Trelino® Origin XS • Composting toilet: €419,00
  • An extra-small option, potentially for very specific, confined installations.

Bundle Offers: Trelino sometimes offers bundles, such as the “Bundle Evo S • Composting toilet with Accessories” at a sale price of €385,00 regular price €399,40. These bundles can offer a slight discount on essential starter items. Gaswarm.com Reviews

Accessories Pricing

Beyond the main unit, there are various accessories crucial for operation and maintenance.

• Urinometer Level Indicator: €39,90
  • A useful add-on for monitoring liquid waste levels.
• Accessories Set Starter Set: €49,90
  • Likely includes essential items for initial setup, such as litter and maybe cleaning supplies.
• Biological Additive for Urine Canisters “Liquid Fresh”: €24,90 for 1L, or €5,90 for 100ml sample size
  • Used to help manage odors and prevent urine scale.
• Premium Cleaner Holy Shine, 500 ml: Regular price €24,90 Sale price €19,90
  • Specialized cleaner for the unit.
• Plug for urine separator different sizes: €8,90
• Membrane closure spare: From €15,90
• Premium Scentblocker Litter • 20 Liter: €32,90
  • Their proprietary litter for odor control and drying.
• Composting Toilet Litter, 7 liter: €14,90 Also available as 1.2 liter sample size for €4,90
• Coconut brick: From €19,00 another litter option
• Recycling bags: From €5,90

Value Proposition

While the initial cost is higher than a basic portable chemical toilet, Trelino’s pricing reflects:

• Quality & Durability: The investment suggests a robust, long-lasting product designed for frequent use.
• Odor Elimination: The core benefit of true odor-free operation is a significant value for many users, especially in small, enclosed spaces like vans.
• Environmental Benefits: The long-term savings on water and avoidance of chemical waste contribute to its value proposition.
• Freedom & Autonomy: For travelers or those living off-grid, the ability to avoid dump stations and conserve resources offers immense practical value.

Consideration: When budgeting, remember to account for the initial purchase of essential accessories like litter and potentially spare containers, as these are ongoing operational costs, albeit minimal compared to chemicals for traditional RV toilets.

Trelino.com vs. Competitors

When evaluating Trelino.com, it’s insightful to compare its offerings against other prominent players in the composting toilet market.

The choice often boils down to specific needs, budget, and priorities like capacity, footprint, and ventilation. 3qsports.co.uk Reviews

Trelino vs. Nature’s Head

Trelino:

• Design & Aesthetics: Often praised for its sleek, compact, and minimalist design, blending well into modern van builds and tiny homes. Emphasizes clean lines and high-quality finishes.
• Ventilation: Primarily relies on passive ventilation through the design and the use of drying litter. Some models might have options for active ventilation, but it’s not universally integrated.
• Capacity & Emptying: Offers various sizes S, M, L with decent capacities. Urine canisters need more frequent emptying e.g., every 1-3 days for one person, solids less frequently e.g., 1-2 weeks.
• Ease of Cleaning: Highly emphasized, with special coatings on separators and simple vinegar-water cleaning recommendations.
• Price: Generally in the mid-to-high range, with entry-level models starting around €299.
• Key Selling Point: Odor-free operation without a fan, compact design, and ease of use/cleaning.

Nature’s Head:

• Design & Aesthetics: More industrial and utilitarian in appearance. Known for its robust, durable construction.
• Ventilation: Most models come with a built-in 12V fan for active ventilation. This is a significant advantage for continuous odor removal and faster drying of solids.
• Capacity & Emptying: Known for its large solids capacity, often lasting 3-4 weeks for one person before needing to be emptied. Urine capacity is comparable to Trelino.
• Ease of Cleaning: Good, but the solid waste agitator crank handle can make cleaning the solids bin a bit more involved for some.
• Price: Typically at the higher end, often starting from €800-€1000+.
• Key Selling Point: Large capacity, active ventilation for superior odor control, and extreme durability for heavy use.

Comparison Takeaway: If minimal footprint and sleek aesthetics are top priorities, and you don’t mind manual ventilation/more frequent urine emptying, Trelino is a strong contender. If you need maximum solids capacity, continuous active ventilation for guaranteed odor control, and are prepared for a higher investment, Nature’s Head is a proven workhorse.

Trelino vs. Separett

• Design Philosophy: Focuses on complete waterless separation for mobile and off-grid use, with an emphasis on compactness and aesthetic integration.
• Technology: Simple, mechanical separation, relies on litter and passive ventilation for odor control.
• Range: Primarily a compact, portable line of self-contained units.

Separett:

• Design Philosophy: A broader range of solutions, from compact units to more residential-style composting toilets. Known for long-standing expertise in urine diversion.
• Technology: Some models offer advanced features like automatic rotating covers for solids, or integrated heating elements for faster composting. Many rely on active ventilation.
• Range: Includes simpler urine-diverting toilets to more complex composting systems that might require more permanent installation or external venting.
• Price: Can range from mid-tier to very high-end, depending on the model and features.

Comparison Takeaway: Trelino is ideal for those seeking a straightforward, portable, aesthetically pleasing, and easy-to-manage dry separation toilet. Separett offers more specialized and advanced features, often suited for more permanent installations or users who want higher automation and are willing to pay a premium. Sipsberlin.com Reviews

Trelino vs. DIY Composting Toilets

• Pros: Professionally designed and manufactured, guaranteed separation effectiveness, aesthetic appeal, readily available accessories, warranty, and customer support. “Plug and play” readiness.
• Cons: Higher upfront cost. Less customization.

DIY Composting Toilets:

• Pros: Significant cost savings can be built for under €100-€200, full customization to exact space and aesthetic preferences, deep understanding of the system’s mechanics.
• Cons: Requires time, skill, and effort. No warranty or professional support. Potential for design flaws leading to odors or leaks if not properly constructed. May not meet professional aesthetic standards.

Comparison Takeaway: If budget is the absolute primary concern and you have the technical skills and time for a project, a DIY build is viable. However, for reliability, guaranteed performance, and a polished product, Trelino offers a robust, ready-to-use solution that saves significant time and potential headaches.

Ultimately, Trelino carves out a strong niche with its balance of aesthetic appeal, robust functionality, and emphasis on user-friendly, odor-free operation in compact spaces, making it a compelling choice for many mobile and off-grid dwellers.

Trelino.com Social Responsibility & Values

Trelino.com’s “About Us” section and various other mentions on their site paint a picture of a company built on more than just selling toilets. They emphasize social commitment, local production, and a genuine passion for nature and freedom.

Our Values: More Than Just a Product

The phrase “Our Values” directly implies a corporate ethos that guides their operations. Hdhhddee.online Reviews

While specific details on these values aren’t exhaustively listed on the homepage, the surrounding content strongly suggests:

• Sustainability & Environmental Stewardship: This is inherent in the product itself – a waterless, chemical-free toilet that supports responsible waste management and potentially composting. They promote reducing environmental impact and enabling a more “autark” self-sufficient lifestyle.
• Freedom & Autonomy: The tagline “Start exploring freedom” and references to campers, vans, and tiny houses underline a commitment to enabling lifestyles that are less dependent on conventional infrastructure. This resonates deeply with individuals seeking greater independence.
• Simplicity & Ingenuity: Their “Trelino® principle” states, “We want to avoid unnecessary complexity and offer a range of compact, robust and visually appealing toilets. All Trelinos are very easy to use and to clean and come up with a comfortable seating feeling.” This highlights a focus on practical, user-friendly solutions that don’t overcomplicate a basic need.
• Quality & Reliability: The emphasis on “robust” construction and positive customer reviews indirectly speaks to a value of producing high-quality, dependable products.

Social Commitment

Trelino explicitly states “Social Commitment” as one of their pillars.

While the homepage doesn’t detail specific programs or charities they support, this statement signifies an intention to operate with a broader positive impact in mind.

In a business context, “social commitment” often means:

• Ethical Sourcing: Ensuring that materials are sourced responsibly, potentially with fair labor practices or from sustainable origins.
• Community Involvement: Contributing to local communities or supporting initiatives that align with their values e.g., environmental conservation projects.
• Employee Welfare: Creating a positive and supportive work environment for their team.

Given their environmental focus, it’s plausible their social commitment extends to promoting ecological education or supporting clean water initiatives, though this is not specified on the visible homepage content. Narenos.com Reviews

Our Production: Local & From Campers for Nature Lovers

The company explicitly states they are “a local company from Duesseldorf” and operate with the ethos “From campers for nature lovers.” This provides several insights:

• Local Production: Manufacturing locally in Duesseldorf, Germany, suggests a commitment to quality control, potentially lower carbon footprint due to reduced shipping distances for components, and support for the local economy. This can also lead to more agile production and quicker response times for product development or issues.
• “From Campers for Nature Lovers”: This phrase is powerful. It indicates that the product development is likely informed by direct user experience within the target demographic campers, van lifers. This insider perspective can lead to highly practical and user-centric designs that genuinely address the pain points of off-grid living. It also fosters a sense of community and shared values with their customer base. It positions them as authentic participants in the lifestyle they serve, not just external vendors.
• Team & Expertise: The mention of their “great team that is available every day to answer your questions” speaks to a focus on customer service and providing expert advice. This is crucial for a niche product that might require some education or troubleshooting.

In essence, Trelino.com strives to be more than just a brand. they aim to be a partner in enabling a more sustainable, free, and uncomplicated lifestyle, backed by a commitment to local production and user-centric design.

Trelino.com Customer Support

Trelino.com places a clear emphasis on customer support, acknowledging that composting toilets are a specialized product that might require guidance, especially for new users.

Their website provides direct and accessible contact methods, aiming to assure customers they won’t be left to figure things out alone.

Direct Contact Channels

The most prominent forms of customer support are direct communication channels: Includedhealth.com Reviews

• Email: “Just write us an email at [email protected]” is prominently displayed. Email support is essential for detailed inquiries, sharing photos, or when a quick response isn’t immediately necessary. It also creates a written record of communication.
• Phone: “or ring us on +49 211 54 240 140.” A direct phone line offers the opportunity for real-time problem-solving and immediate answers, which is invaluable for urgent questions or complex issues. The presence of a phone number and a local German one suggests a genuine willingness to engage directly with customers.

Expert Advice & Guidance

The website explicitly states, “We have a great team that is available every day to answer your questions about the toilet or installation and will be happy to advise you.” This indicates a commitment to providing knowledgeable support, rather than just basic customer service.

• Product Expertise: The support team is likely well-versed in the specifics of their composting toilets, their operation, maintenance, and common user queries.
• Installation Partners: For those less confident in DIY conversion from a chemical toilet, Trelino offers to provide addresses of “experienced installation partners.” This is a significant added value, connecting customers with skilled professionals for setup.

Self-Service Resources

Beyond direct contact, Trelino.com also offers several self-service resources that empower customers to find answers independently:

• FAQ Section: A dedicated “FAQ” Frequently Asked Questions section addresses common concerns, such as:
  • How does a composting toilet work?
  • Which bags do I use?
  • Which spreading material can I use?
  • What about emptying?
  • How does the cleaning work?
  • What if I currently have a fixed chemical toilet?
  • These detailed answers can resolve many basic questions quickly, reducing the need to contact support directly.
• Blog: The “Blog” section likely contains articles, tips, and deeper dives into composting toilet usage, maintenance, and the lifestyle surrounding it. This serves as an ongoing knowledge base for customers.
• “Info About Composting Toilets”: This broad section covers “How does it work?”, “Which one to buy?”, and “Build it yourself?”, offering comprehensive educational content.
• Installation Partners Section: Provides information on where to find professional help, reducing stress for those who prefer expert assistance.

Customer Feedback & Trust

The presence of numerous customer reviews directly on the homepage, many praising the product and mentioning good experiences, implicitly acts as a form of social proof for their support. Reviews like “Unkompliziert und hilfsbereit.

Sofortige Antwort auf meine Fragen” Uncomplicated and helpful.

Immediate answer to my questions directly reflect positively on their customer service responsiveness. Digitalschooldelhi.com Reviews

Overall, Trelino.com appears to offer robust customer support through multiple direct and self-service channels, staffed by knowledgeable individuals, aiming to ensure a smooth experience for users of their specialized products.

Frequently Asked Questions

What is Trelino.com?

Trelino.com is an online retailer specializing in the sale of composting toilets and related accessories, designed for use in mobile living environments like vans, RVs, tiny homes, and off-grid setups.

How does a Trelino composting toilet work?

A Trelino composting toilet works by separating liquid and solid waste.

Urine is diverted into a separate canister, and solids are collected in a lined container and covered with absorbent litter like sawdust or coconut coir to dry them out and prevent odors.

Are Trelino composting toilets odor-free?

Yes, Trelino.com heavily emphasizes that their composting toilets are designed to be odor-free. Course4u.co.uk Reviews

This is achieved through the separation of liquid and solid waste and the use of absorbent litter to dry out solids, which prevents the formation of typical toilet odors.

Do Trelino toilets require water?

No, Trelino composting toilets are completely waterless, eliminating the need for flushing and making them ideal for off-grid or mobile applications where water conservation is crucial.

How often do I need to empty a Trelino toilet?

The frequency of emptying depends on usage.

Urine canisters typically need to be emptied every 1-3 days for one person, while solid waste containers can last longer, often 1-2 weeks for one person, depending on the model size and usage.

How do I dispose of waste from a Trelino toilet?

Liquids can be emptied into any standard toilet connected to a sewage system. Lustrar.net Reviews

Solids, contained in bags and mixed with litter, can typically be disposed of in residual waste.

In areas where permitted and with proper knowledge, solids can also be composted responsibly.

What kind of litter material can I use with a Trelino toilet?

Trelino recommends natural absorbent materials like fine sawdust, small animal litter, coconut bricks, or their proprietary “Scentblocker Litter” with activated carbon. They advise against using cat litter.

Is Trelino.com a subscription service?

No, based on the website content, Trelino.com sells physical composting toilets and accessories as one-time purchases.

There is no indication of any recurring subscription services.

Can I get a free trial for Trelino products?

No, Trelino.com does not offer a free trial for its products.

They do have a “30 days free Return” policy, which allows you to return a purchased item within 30 days if you are not satisfied.

What is the price range for Trelino composting toilets?

Trelino composting toilets range in price depending on the model and size, typically starting from around €299 for smaller models like the Evo S, up to €700+ for larger or premium models.

Where is Trelino.com based?

Trelino.com is a local company based in Duesseldorf, Germany.

Can I install a Trelino toilet myself?

Yes, Trelino toilets are designed for easy, no-installation setup. They are often “ready to use” out of the box.

For those replacing a fixed chemical toilet, Trelino can also provide addresses of experienced installation partners.

Are Trelino toilets comfortable to use?

According to Trelino.com and customer reviews, their toilets are designed to offer a “comfortable seating feeling,” similar to a home toilet.

What materials are Trelino toilets made from?

While specific materials aren’t always detailed for every component, Trelino emphasizes “robust” and “visually appealing” designs, implying durable, high-quality materials built for longevity and portability.

Can Trelino toilets be used in boats or tiny houses?

Yes, Trelino composting toilets are marketed for a wide range of applications, including vans, motorhomes, tiny houses, boats, and even garden sheds, due to their waterless and compact design.

What are the main advantages of a Trelino over a chemical toilet?

The main advantages include: no odors, no chemicals required, no need for specialized dump stations, water conservation, and greater freedom for off-grid travel.

Do I need power for a Trelino composting toilet?

Most Trelino models primarily rely on passive ventilation and absorbent litter, meaning they typically do not require external power for basic operation.

Some accessories might be battery-powered, but the core toilet function is self-contained.

How do I clean a Trelino toilet?

Trelino recommends cleaning their toilets, especially the separator insert and containers, with a mixture of vinegar and water.

They specifically advise against rinsing the urine canister with pure water to prevent urine scale.

What is the “Urinometer” level indicator for?

The “Urinometer” is an accessory for Trelino Evo models that mechanically indicates the fill level of the urine canister, helping users know when it’s time to empty without manual checking.

Does Trelino offer customer support?

Yes, Trelino.com provides customer support via email [email protected] and phone +49 211 54 240 140. They also have extensive FAQ and info sections on their website to help users find answers.