Eygwindows.co.uk Reviews

Based on looking at the website Eygwindows.co.uk, it’s clear they are a well-established UK-based company specializing in double glazing and home improvements.

They offer a comprehensive range of products, including various window styles, doors, conservatories, orangeries, and garden rooms, alongside related services like roof options and cladding.

The site highlights over 50 years of experience, a 10-year guarantee, and various financing options like “Buy Now, Pay Later.” While the website presents a professional image and boasts positive customer testimonials, it’s crucial for any consumer to delve deeper into the specifics of their services and assess if they align with their individual needs and ethical considerations, especially when considering financial products or significant home investments.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Eygwindows.co.uk Review & First Look

Upon an initial review of Eygwindows.co.uk, the website immediately conveys a sense of professionalism and extensive experience in the home improvement sector.

The user interface is clean, well-organized, and easy to navigate, allowing visitors to quickly find information about their product offerings.

The site prominently features their core services: windows, doors, conservatories, and extensions, making it clear what their primary business is.

Initial Impressions and User Experience

• Clean Design: The website’s design is modern and uncluttered, utilizing clear imagery and a straightforward layout. This approach helps in presenting a vast array of products without overwhelming the user.
• Intuitive Navigation: Key product categories are easily accessible through a prominent menu bar, while calls to action for free quotes and showroom locations are strategically placed. The “Design Your Door” tool is a notable interactive feature that enhances user engagement.
• Trust Signals: EYG highlights its long history “Improving Homes Since 1971”, a 10-year guarantee, and positive customer testimonials with a 4.4 rating from 261 reviews. These elements aim to build trust with potential customers.
• Local Focus: The site clearly states its main branches and areas of operation in the North of England Hull, York, Leeds, Doncaster, Scarborough, Lincoln, Nottingham, Spalding, appealing to a regional customer base.

Product Range Overview

EYG’s product catalog is extensive, catering to various home improvement needs.

They seem to cover almost every aspect of external home upgrades. Inyouths.com Reviews

• Windows: They offer a wide variety, including Flush Casement, Sliding Sash, Tilt and Turn, Coloured uPVC, Bay, Double Glazed, Aluminium, UPVC, Steel-Look, and Wooden windows. This diversity allows homeowners to match their specific aesthetic and functional requirements.
• Doors: The door selection is equally broad, featuring Front and Back, Heritage, French, Sliding, Steel-Look, Kingston Range, Stable, Garage, Aluminium Bifold, Aluminium, Composite, and uPVC doors. This range suggests they can cater to different architectural styles and security needs.
• Conservatories & Extensions: Beyond windows and doors, EYG specializes in larger structural additions like Conservatories, Orangeries, Home Extensions, and Garage Conversions. They also offer various roof options for these structures, such as Tiled, Skypods, Roof Lanterns, Flat Roofs, Hybrid Roofs, and Flat Roof Lights.
• Garden Rooms: A newer addition, these tranquil spaces provide extra living areas, a growing trend in home design.
• Ancillary Services: They also handle Fascia & Soffits, Guttering, and Cladding, providing a comprehensive exterior home renovation service.

Eygwindows.co.uk Pros & Cons

When evaluating a service like Eygwindows.co.uk, it’s essential to weigh the perceived advantages against any potential drawbacks.

Based on the website’s content, we can identify several strong points, though some areas warrant careful consideration for the mindful consumer.

Advantages of EYG Windows

• Extensive Experience: With “Improving Homes Since 1971,” EYG boasts over 50 years in the industry. This long-standing presence suggests stability, expertise, and a proven track record. This level of experience can often translate into refined processes and high-quality installations.
• Wide Product Portfolio: As detailed earlier, their range of windows, doors, conservatories, orangeries, and garden rooms is comprehensive. This allows customers to source multiple home improvement needs from a single provider, potentially streamlining projects.
• Manufacturing in Britain: EYG states they design and make every product at their Yorkshire factory. This “Made in Britain” claim can appeal to customers looking to support local industries and may imply tighter quality control compared to imported products.
• Energy Efficiency Focus: The website emphasizes the energy-saving benefits of their products, particularly A-rated windows and the use of Super Spacer® and low E glass. They claim significant reductions in heat loss up to 94% leading to lower fuel bills and reduced carbon emissions, aligning with current environmental concerns.
• Strong Customer Testimonials: The website prominently displays customer feedback with a 4.4-star rating from 261 reviews, along with specific examples praising the sales process, fitter professionalism, and final results. While curated, these offer a glimpse into positive customer experiences.
• 10-Year Guarantee: Offering a decade-long guarantee on their products provides significant peace of mind to customers, indicating confidence in the durability and longevity of their installations.
• Showroom Network: Having physical showrooms in multiple locations Hull, York, Leeds, Doncaster, Scarborough, Lincoln, Nottingham, Spalding allows customers to view products in person, discuss options, and interact with staff before committing.

Areas for Careful Consideration Cons

• “Buy Now, Pay Later” Option: While presented as a flexible payment plan, the website states, “Authorised and regulated by the Financial Conduct Authority. EYG Domestic Limited… act as a credit broker and not the lender, and offers credit products from a range of financial providers with whom we have a commercial relationship. We may receive a commission from our lenders.” This indicates that interest-based financing Riba is likely involved. For individuals seeking to avoid interest as per Islamic financial principles, this option would be unsuitable and should be avoided. It is crucial to always seek cash payment or explore truly interest-free alternatives if this is a concern.
• Lack of Transparent Pricing: Like many bespoke home improvement services, Eygwindows.co.uk does not display upfront pricing. Customers need to request a “Free Quote,” which typically involves a sales consultation. While understandable for custom jobs, it can make initial budgeting difficult.
• Reliance on Sales Process: The need for a direct sales interaction for a quote means customers might encounter pressure tactics, though the testimonials mention “Excellent sales person who did not pressure us.” It’s wise to be prepared and clear about your budget and needs.
• Geographic Limitation: While they cover a significant part of the North of England, customers outside these specific regions will not be able to utilize their services.
• Service Call Logging: The presence of a “Log a Service Call” option suggests that, like any large installation company, issues can arise post-installation. While a dedicated service channel is good, it highlights the potential for needing follow-up support.

For the ethical consumer, the “Buy Now, Pay Later” feature is the most significant point of caution.

It is vital to seek cash payment or alternative, Sharia-compliant financing methods that do not involve interest, such as qard hassan interest-free loans or murabaha cost-plus financing arrangements if available from a trusted financial institution.

Embracing patience and saving up for such significant purchases, rather than entering into interest-bearing agreements, is often the most blessed path. Yankodesign.com Reviews

Understanding EYG’s Product Offerings

EYG Windows offers a vast array of home improvement products, categorized primarily into windows, doors, conservatories, and extensions.

Each category presents multiple styles and materials, aiming to cater to diverse architectural needs and homeowner preferences.

Windows: Styles and Materials

EYG provides a comprehensive selection of windows, designed to enhance both the aesthetics and energy efficiency of a home.

• Flush Casement Windows: These offer a sleek, minimalist look where the opening window sits flush with the frame, providing a contemporary or traditional aesthetic depending on the hardware chosen. They are often favored for their clean lines and understated elegance.
• Sliding Sash Windows: Ideal for period properties, these windows mimic traditional sash designs with vertical sliding sashes. EYG’s modern versions typically offer improved insulation and security compared to their historical counterparts, often with tilt-in features for easy cleaning.
• Tilt and Turn Windows: Highly versatile, these windows can tilt inwards from the top for ventilation or swing fully inwards like a door for easy cleaning and emergency exit. They are popular for their functionality and security features.
• Coloured uPVC Windows: Moving beyond traditional white, EYG offers uPVC windows in various colors, allowing homeowners to personalize their façade and match specific design schemes. This caters to the growing demand for more bespoke window solutions.
• Bay Windows: A classic choice that adds character and expands interior space, bay windows typically feature three or more window units joined at angles, creating a projection from the main wall of the house.
• Aluminium Windows: Known for their strength, durability, and slim sightlines, aluminium windows allow for larger glass areas, maximizing natural light. They are often chosen for modern and contemporary architectural styles.
• uPVC Windows: A popular and cost-effective option, uPVC windows are highly durable, energy-efficient, and low-maintenance. They come in various styles and finishes.
• Steel-Look Windows: Designed to replicate the industrial aesthetic of traditional steel windows, these are typically made from aluminium or uPVC with slim frames and glazing bars, offering a stylish, contemporary look without the higher cost or maintenance of real steel.
• Wooden Windows: For those seeking a classic, natural aesthetic, wooden windows offer excellent insulation and a timeless appeal. They require more maintenance but can be refinished multiple times.

Doors: Entryways and Architectural Statements

EYG’s door range covers everything from front entrances to patio doors, focusing on security, insulation, and design.

• Front and Back Doors: The primary entry points, emphasizing security, thermal performance, and aesthetic appeal. These can be customized in terms of material, color, and glazing.
• Heritage Doors: Designed to evoke a traditional, classic look, often suitable for period homes or those aiming for a vintage aesthetic. The website highlights a “New product launch!” of these, suggesting they are a key focus.
• French Doors: Classic double doors that open outwards, connecting indoor and outdoor spaces seamlessly, ideal for patios or garden access.
• Sliding Doors: Popular for modern homes, these doors glide along a track, offering large expanses of glass and saving space compared to hinged doors. The website promotes “Super-slim sliding doors” for a ‘wow’ factor.
• Steel-Look Doors: Similar to their window counterparts, these offer an industrial, minimalist aesthetic.
• Composite Doors: Combining various materials PVC, wood, insulating foam, GRP, composite doors are highly secure, durable, and energy-efficient, requiring minimal maintenance.
• Aluminium Bifold Doors: These doors fold back completely, creating a wide opening that fully integrates indoor and outdoor living areas. They are a popular choice for modern extensions and garden access.
• uPVC Doors: A practical and budget-friendly option, uPVC doors offer good security and insulation with low maintenance.

Conservatories & Home Extensions: Expanding Living Space

EYG’s larger projects focus on creating additional living areas, tailored to specific needs and architectural styles. Rewatches.is Reviews

• Conservatories: Traditional glass structures that extend a home, designed to maximize natural light and offer a connection to the garden. EYG also mentions various Roof Options for conservatories, including Tiled Roof, Skypods, Roof Lanterns, Flat Roofs, Hybrid Roofs, and Tiled Hybrid Roofs, allowing for customization of light and insulation.
• Orangeries: A more substantial extension than a conservatory, typically featuring more brickwork, a solid roof with integrated roof lanterns, and large windows. They often feel more like a permanent room extension.
• Home Extensions: Custom-built additions to a property, providing tailored extra living space. This is a broad category, suggesting they can undertake various types of structural expansions.
• Garage Conversions: Transforming an existing garage space into a habitable room, such as an office, bedroom, or living area.

This detailed product breakdown showcases EYG’s comprehensive approach to home improvements, offering a solution for almost any external renovation project.

EYG Windows vs. Competitors

When considering a significant investment like new windows or a conservatory, it’s prudent to compare EYG Windows with other major players in the UK home improvement market.

While EYG has a strong regional presence and a long history, competitors like Anglian Home Improvements, Everest, and local independent installers each bring their own strengths and weaknesses.

Key Players in the UK Market

• Anglian Home Improvements: One of the largest and most well-known national companies, Anglian offers a very similar product range to EYG, including windows, doors, conservatories, and extensions. They also emphasize energy efficiency and guarantees.
• Everest: Another prominent national brand, Everest focuses heavily on quality and innovation, often positioning themselves at the premium end of the market. They offer extensive guarantees and a wide product selection.
• Local Independent Installers: This category includes numerous smaller, often family-run businesses that operate within a specific region or city. They may not have the large-scale manufacturing capabilities of national companies but often pride themselves on personalized service, flexibility, and potentially more competitive pricing due to lower overheads.

Comparing EYG’s Position

1. Scale and Reach:

• EYG: Operates primarily in the North of England with specific branch locations. This regional focus allows them to concentrate resources and potentially offer more localized service within their operational area.
• National Competitors Anglian, Everest: Have a truly national footprint, offering services across the entire UK. This can be an advantage for customers in areas not covered by EYG, but sometimes larger scale can lead to less personalized service.

2. Manufacturing and Quality Control: Hireara.ai Reviews

• EYG: Emphasizes “Made in Britain” with their own Yorkshire factory. This direct control over manufacturing can lead to consistent quality and quicker lead times.
• National Competitors: Also largely manufacture their own products in the UK, maintaining similar levels of quality control.
• Independent Installers: May source products from various manufacturers, which can offer flexibility in choice but potentially less consistent quality if not carefully vetted.

3. Pricing and Value Proposition:

• EYG: Like most bespoke home improvement companies, EYG operates on a quote basis. Their “55% off windows” promotion suggests they often run sales campaigns. Their “Buy Now, Pay Later” option, as discussed, carries the caveat of interest Riba.
• National Competitors: Often have higher overheads and brand premiums, which can result in higher initial quotes. However, they frequently offer significant discounts and financing options again, often interest-based.
• Independent Installers: Can often be more competitive on price, especially for straightforward jobs, due to lower operational costs. Their financing options may be more limited, often requiring customers to secure their own funding.

4. Customer Service and Guarantees:

• EYG: Highlights their 10-year guarantee and positive customer reviews 4.4/5. Their “Log a Service Call” system indicates a structured approach to post-installation support.
• National Competitors: Typically offer similar or even longer guarantees e.g., Anglian’s 10 or 15-year guarantee, Everest’s 20-year guarantee. They have large customer service departments, but individual experiences can vary.
• Independent Installers: Guarantees vary widely. some offer excellent long-term support, while others might be less formal. It’s crucial to check their track record and warranty terms meticulously.

5. Financing Options:

• EYG: Offers “Buy Now, Pay Later” likely interest-based.
• National Competitors: Universally offer various financing plans, almost all of which involve interest, making them problematic for Muslims.
• Independent Installers: Less likely to offer direct financing, often requiring customers to arrange their own loans or pay upfront, which could be an advantage for those seeking interest-free transactions.

Summary of Comparison:

EYG Windows presents itself as a strong regional player, offering a comprehensive product range and the benefits of in-house manufacturing, akin to national brands but with a more focused geographic reach. Weboook.co.uk Reviews

For customers within their service area, they offer a compelling option.

However, for Muslims, the ubiquitous presence of interest-based financing across all major providers including EYG remains a critical point of concern.

The most financially sound and ethically preferable approach is always to save and pay for home improvements outright or seek out Sharia-compliant financial solutions if absolutely necessary, such as those offered by Islamic banks or community funds, rather than engaging in Riba.

EYG Windows Pricing

Like most home improvement companies dealing with custom-fitted products, Eygwindows.co.uk does not display fixed price lists on their website.

The cost of windows, doors, conservatories, and extensions is highly variable, depending on numerous factors. Nugo.ie Reviews

To get a price, customers are required to request a “Free Quote,” which typically involves a home visit and consultation.

Factors Influencing Pricing

The final price of an EYG installation is determined by a complex interplay of several variables:

• Product Type: A basic uPVC window will be significantly cheaper than a large aluminium bifold door or a custom-built orangery. Conservatories and extensions are the most expensive items due to their size, structural requirements, and complexity.
• Material: Different materials have different base costs.
  • uPVC: Generally the most affordable option, offering good value for money.
  • Aluminium: Often more expensive than uPVC but offers greater strength, slimmer frames, and a modern aesthetic.
  • Wood: Can be premium-priced, especially for high-quality timber, due to material cost and craftsmanship.
  • Composite: Typically more expensive than uPVC but less than high-end timber or aluminium, offering a balance of security and durability.
• Size and Quantity: Larger windows, doors, or extensions naturally cost more. The number of units being installed also affects the total price, with bulk purchases sometimes leading to slight per-unit savings.
• Style and Design:
  • Window Styles: Simple casement windows will be less expensive than complex bay windows, tilt and turn, or sliding sash designs, which involve more intricate mechanisms and materials.
  • Door Features: Custom designs, decorative glass, specialized hardware, high-security locking systems, and side panels or fanlights will add to the cost of doors.
  • Conservatory/Orangery Complexity: The size, roof type e.g., solid tiled roof versus a lean-to glass roof, number of opening windows/doors, and interior finishes significantly impact the price.
• Glass Specifications:
  • Double Glazing Standard: This is the baseline.
  • Triple Glazing: More expensive but offers superior thermal and acoustic insulation.
  • Specialty Glass: Options like low-emissivity Low-E glass, obscure glass for privacy, self-cleaning glass, or laminated/toughened safety glass will increase the price.
  • Spacer Bars: The type of spacer bar e.g., Super Spacer® as highlighted by EYG can also influence thermal performance and cost.
• Installation Complexity:
  • Accessibility: Difficult access to installation points e.g., upper floors, restricted spaces can increase labor costs.
  • Structural Work: If existing openings need to be enlarged, lintels installed, or structural alterations made especially for conservatories and extensions, this will add significantly to the overall price.
  • Removal of Old Units: The cost of removing and disposing of old windows, doors, or existing structures is usually factored into the quote.
• Additional Features and Accessories: Blinds, ventilation systems, specific finishes, and custom hardware can all add to the final bill.

Getting a Quote and Understanding the Process

1. Online Form/Phone Call: The process typically starts by filling out an online “Get a Free Quote” form or calling their free phone number 0800 181888.
2. Home Visit/Consultation: An EYG representative will usually visit your home to assess the scope of the project, take measurements, discuss your specific requirements, and provide recommendations.
3. Detailed Quotation: Based on this consultation, a detailed, no-obligation quote will be provided. It’s crucial to ensure this quote is itemized, transparent, and includes all aspects of the job materials, labor, disposal, guarantee.
4. Review and Negotiation: Always review the quote carefully. It’s common practice in this industry to potentially negotiate on price or to seek quotes from multiple providers to compare value.

“Buy Now, Pay Later” and Its Implications

EYG prominently advertises a “Buy Now, Pay Later” option, described as a “flexible payment plan.” As previously discussed, this is a form of credit brokerage where EYG connects customers with financial providers. This almost invariably involves interest Riba.

• The Islamic Perspective: For Muslims, engaging in interest-based transactions is strictly forbidden. This applies whether one is borrowing or lending with interest. The harm of Riba extends beyond just financial loss. it is seen as undermining social justice, encouraging greed, and distorting economic fairness.
• Better Alternatives: Instead of resorting to interest-bearing credit, Muslims are encouraged to:
  • Save Up: The most virtuous path is to save the full amount required and pay for the home improvements in cash. This fosters financial discipline and ensures blessings in your transactions.
  • Qard Hassan Interest-Free Loan: If immediate funds are not available, seeking a truly interest-free loan from family, friends, or a community fund is permissible.
  • Halal Financing: Explore Sharia-compliant financing options from Islamic banks or financial institutions, which operate on principles of profit-sharing, partnership, or ethical trade like Murabaha, rather than interest. These options are designed to avoid Riba.

While the “Buy Now, Pay Later” option might seem convenient, the wise and mindful consumer should always prioritize ethical financial practices and avoid any arrangements that involve Riba.

The long-term spiritual and financial well-being outweighs any short-term convenience of interest-based credit. Montransport.com Reviews

How to Cancel EYG Windows Service

For a company like EYG Windows, which deals with custom installations and significant contracts, the cancellation process is typically governed by specific consumer rights and contract terms.

Understanding these is crucial, especially for bespoke services that involve manufacturing and installation schedules.

Understanding Your Consumer Rights UK Context

In the UK, consumer rights for home improvements are primarily covered by:

• The Consumer Contracts Information, Cancellation and Additional Charges Regulations 2013: If you sign a contract off-premises e.g., at your home after a sales visit or remotely e.g., online or over the phone, you generally have a 14-day “cooling-off” period to cancel the contract without penalty. This period starts the day after the contract is agreed upon.
• The Consumer Rights Act 2015: This act stipulates that services must be carried out with reasonable care and skill, at a reasonable price, and within a reasonable time. Goods like windows and doors must be of satisfactory quality, fit for purpose, and as described.

Cancellation Before Installation Cooling-Off Period

1. Check Your Contract: Immediately review your EYG contract. It should clearly outline your cancellation rights, including the cooling-off period and how to exercise it. This information is legally required to be provided.
2. Act Within 14 Days: If you signed the contract off-premises or remotely, you typically have 14 calendar days to cancel. This is your strongest right to cancel without financial repercussions.
3. Provide Written Notice: It is essential to cancel in writing. Sending an email or a recorded delivery letter is advisable to create a clear record of your cancellation. State your intention to cancel, quote your contract number, and the date you signed it.
   • Example Email Subject: Cancellation of Contract –
   • Example Email Body: “Dear EYG Windows, I wish to formally cancel my contract for home improvements, contract number , signed on . This cancellation is within the statutory 14-day cooling-off period. Please confirm receipt of this cancellation and provide details of any next steps.”
4. Refunds: If you cancel within this period, any deposit paid should be refunded. EYG may only charge you if they started work with your express agreement within the cooling-off period, and even then, only a proportionate amount for the work done.

Cancellation After the Cooling-Off Period or After Work Commenced

Cancelling outside the cooling-off period, or once work has begun especially for custom-made products, becomes significantly more complex and can incur substantial costs.

• Breach of Contract: If you cancel after the cooling-off period, you will likely be in breach of contract. EYG will have incurred costs for surveying, design, manufacturing custom products windows, doors, etc., and scheduling installation.
• Potential Charges: You could be liable for:
  • Loss of Deposit: Your initial deposit might be forfeited.
  • Cost of Materials: Especially for custom-made items that cannot be easily resold or repurposed.
  • Labor Costs: For any work already carried out, including surveys, design work, and manufacturing.
  • Administration Fees: To cover the company’s time and resources spent on your project.
  • Lost Profit: The company may seek to recover the profit they would have made on the completed contract.
• Negotiation is Key: If you must cancel, contact EYG immediately. Explain your situation clearly and try to negotiate a reasonable settlement. The earlier you cancel, the less work they might have done, and the lower the potential charges.
• Dispute Resolution: If you cannot reach an agreement, you might need to seek advice from consumer rights organizations like Citizens Advice or consider alternative dispute resolution services, especially if EYG is a member of industry schemes like the Glass and Glazing Federation GGF, which often have their own conciliation services.

Important Considerations for the Muslim Consumer

• Fulfilling Agreements: In Islam, fulfilling contracts and promises is a fundamental principle. If a contract is entered into willingly and legally, it is generally binding unless there is a legitimate reason for cancellation e.g., fraud, misrepresentation, or mutual agreement.
• Avoiding Waste: Cancelling custom orders late can lead to waste of materials and effort, which is discouraged in Islam.
• Ethical Conduct: Even in challenging situations, conduct yourself with honesty and integrity, seeking to resolve disputes fairly and avoid unnecessary harm to others.

In summary, for EYG or any similar home improvement service, always prioritize exercising your rights within the 14-day cooling-off period if you change your mind. Spicyjoes.co.uk Reviews

Beyond that, be prepared for potential financial implications as per the terms of your signed contract.

EYG Windows: Energy Efficiency and Sustainability

Eygwindows.co.uk places a significant emphasis on energy efficiency and sustainability, aligning with growing consumer awareness and regulatory requirements for environmentally friendly home improvements.

They highlight how their products can contribute to lower energy bills and reduced carbon emissions.

Energy Efficiency Claims

• A-Rated Windows as Standard: EYG states that their windows are “A-rated as standard for energy performance.” In the UK, the Window Energy Rating WER system rates windows from A++ to E, with A++ being the most energy-efficient. An A-rating signifies excellent thermal performance, meaning the window is very effective at preventing heat loss.
• Protection Against Heat Loss, Condensation, and Damp: High-performing windows reduce heat transfer, keeping homes warmer in winter and cooler in summer. This also minimizes condensation on internal glass surfaces, which can lead to damp and mold issues.
• Super Spacer® and Low E Glass: They specifically mention the use of “Super Spacer® and low E glass.”
  • Low-E Low Emissivity Glass: This type of glass has a microscopically thin, transparent metallic coating that reflects heat. In winter, it reflects heat back into the room, and in summer, it reflects solar heat away, thus improving thermal insulation significantly.
  • Super Spacer®: This refers to a non-metallic, foam-based warm-edge spacer bar used between the panes of a double-glazed unit. Unlike traditional aluminium spacers, warm-edge spacers are poor conductors of heat, significantly reducing the thermal bridge effect at the edge of the glass unit. This means less heat escapes through the edges of the window, leading to better overall window U-values a measure of heat loss.
• Claimed Heat Loss Reduction: EYG asserts that “the insulating properties of our thermally efficient spacer bar are such that they can reduce heat loss by a staggering 94% through your windows.” This is a significant claim, likely referring to the reduction in heat loss through the spacer bar area itself compared to a standard aluminium spacer, rather than an overall 94% heat loss reduction for the entire window unit. It’s a strong indicator of their commitment to high-performance components.
• Impact on Fuel Bills and Carbon Emissions: The logical conclusion presented by EYG is that “less heat loss means lower fuel bills for you. Less energy consumed results in lower carbon emissions. This is good news for the environment.” This highlights the dual benefit of energy-efficient products: financial savings for the homeowner and a positive environmental impact.
• Draught Prevention in Doors: They also state that “Doors are designed to prevent draughts and minimise heat loss,” indicating that their energy efficiency focus extends across their product range.

Sustainability Initiatives

Beyond just product performance, EYG also outlines its broader sustainability practices as a company:

• Renewable Energy Systems: They claim to “use renewable energy systems to reduce cost of manufacturing,” which suggests investments in solar panels or other green energy sources for their factory operations.
• Solar Panels on Factory Roofs: This is a specific example of their renewable energy commitment, directly generating clean electricity for their production facilities.
• Re-use of Old Wooden Windows: They state they “Re-use old wooden windows from customers’ homes for heating.” This is an example of circular economy principles, where waste products are repurposed as fuel, reducing reliance on new resources.
• Recycling Old uPVC Windows: “Old UPVC windows removed from homes are recycled.” This is a crucial sustainability effort, preventing uPVC from ending up in landfills and allowing the material to be processed and reused in new products. uPVC is a highly recyclable material, and companies that actively recycle demonstrate a commitment to environmental responsibility.

The Muslim Perspective on Energy Efficiency and Sustainability

From an Islamic perspective, responsible consumption and environmental stewardship are deeply ingrained principles: Lastnightoffreedom.co.uk Reviews

• Tawhid Oneness of God and Stewardship Khalifah: Muslims believe that the Earth and its resources are a trust Amanah from Allah. Humans are appointed as stewards Khalifah over the Earth, meaning they have a responsibility to care for it, not exploit it.
• Avoiding Israaf Extravagance/Waste: Islam strongly discourages extravagance, wastefulness, and over-consumption of resources. Energy efficiency directly aligns with this principle by minimizing unnecessary energy use and reducing the drain on natural resources.
• Preservation of Creation: The Quran and Hadith contain numerous injunctions about preserving the environment, protecting natural resources, and appreciating the delicate balance of creation. Choosing energy-efficient products and supporting sustainable practices is a way of fulfilling this responsibility.
• Benefit to Self and Community: Lowering energy bills is a practical benefit that aligns with sensible financial management. Reducing carbon emissions benefits the wider community and future generations by mitigating climate change, which is a collective responsibility.

Therefore, investing in energy-efficient windows and supporting companies with demonstrable sustainability practices, like EYG’s recycling and renewable energy efforts, is highly commendable from an Islamic standpoint.

It reflects a commitment to responsible living, resource preservation, and environmental care.

EYG Windows Showroom Locations and Customer Experience

Eygwindows.co.uk emphasizes the importance of its physical presence through a network of showrooms.

These locations serve as crucial touchpoints for customers, allowing them to engage directly with products and staff before making significant purchasing decisions.

Showroom Network

EYG lists its main showroom locations in the following areas: Kukoonrugs.com Reviews

• Hull, East Yorkshire Headquarters: As their base of operations, this showroom is likely their largest and most comprehensive.
• Scarborough, North Yorkshire: Serving the coastal region.
• Doncaster, South Yorkshire: Covering the southern part of Yorkshire.
• Nottingham: Extending their reach into the East Midlands.
• Lincoln: Another East Midlands location.
• Spalding: Further strengthening their presence in Lincolnshire.
• York: A key city in North Yorkshire.

The presence of multiple showrooms indicates a strategic approach to customer engagement, recognizing that for high-value purchases like home improvements, many customers prefer to see and touch the products in person.

Benefits of Visiting a Showroom

• Physical Product Interaction: Online images, while helpful, cannot fully convey the look, feel, and quality of windows, doors, or conservatories. Visiting a showroom allows customers to:
  • See the various styles and finishes in person.
  • Operate different window and door mechanisms e.g., tilt and turn, sliding bi-folds to understand their functionality.
  • Assess the build quality, materials, and security features firsthand.
  • Compare different glass options and their visual properties.
• Expert Consultation: Showrooms are staffed with sales consultants who can:
  • Provide detailed information about product specifications, energy ratings, and customization options.
  • Answer specific questions about installation processes, warranties, and aftercare.
  • Offer advice tailored to the customer’s home and aesthetic preferences.
  • Help navigate the complexities of planning permission and building regulations, if applicable, for larger projects like conservatories or extensions.
• Design Inspiration: Showrooms often feature fully built conservatories, orangeries, and various door/window installations, which can serve as inspiration for homeowners planning their own projects. Seeing completed designs can help visualize how the products will look in a real-world setting.
• Transparency and Trust: For many, a physical showroom adds a layer of trust and legitimacy to a company, especially for a significant investment. It provides a tangible representation of the business and its commitment to customer service.

Customer Experience Focus

EYG’s website highlights aspects of their customer experience:

• “Words from our customers” section: Features testimonials with a 4.4 rating from 261 reviews. The snippets provided praise the sales process “did not pressure us”, the professionalism of the fitters “fantastic, worked solidly”, and the overall transformation of homes.
• “How We Work” and “Our Fitting Experience”: These sections though not directly accessible content from the provided text, their titles suggest a detailed outline of their process, aiming to reassure customers about the journey from quote to installation.
• “Log a Service Call”: A dedicated portal for post-installation issues, indicating a structured approach to after-sales support and warranty claims. This is a vital component of good customer service for long-term products.

Considerations for a Seamless Experience

While showrooms offer significant benefits, customers should prepare to maximize their visit:

• Have a Clear Idea: Even a rough idea of what you’re looking for e.g., “new front door,” “energy-efficient windows,” “conservatory” will help guide the discussion.
• Bring Measurements/Photos: If possible, bring rough measurements or photos of your existing windows/doors/space to help consultants provide more accurate initial advice.
• Ask Detailed Questions: Don’t hesitate to ask about installation timelines, payment schedules, guarantees, and what happens in case of issues.
• Be Mindful of Sales Pitches: While consultants are there to help, remember their primary role is sales. Be firm on your budget and needs, and don’t feel pressured into making immediate decisions.
• Compare Quotes: It’s always advisable to visit multiple showrooms or get quotes from different companies to ensure you’re getting competitive pricing and the best value for your investment.

Overall, EYG’s network of showrooms appears to be a valuable asset in their customer journey, providing a tangible way for potential clients to explore their extensive product range and receive personalized advice before committing to a purchase.

EYG Windows Alternatives

If you’re considering home improvements like windows, doors, or extensions in the UK, and Eygwindows.co.uk isn’t the right fit perhaps due to location, specific product needs, or the presence of interest-based financing, there are numerous alternatives available. Bjhwindows.co.uk Reviews

These can be broadly categorized into national companies, regional specialists, and local independent installers.

For the Muslim consumer, the key differentiator will often be the absence of interest-based financing.

1. National Home Improvement Companies

These are large-scale operators with extensive marketing reach and nationwide installation capabilities.

• Anglian Home Improvements: One of the UK’s largest double glazing companies, offering a wide range of windows, doors, conservatories, and extensions. They often have regular sales and offer finance options which typically involve interest.
• Everest: Known for their premium products and long guarantees, Everest also covers the full spectrum of home improvements. Like Anglian, they operate nationally and offer financing.
• SafeGuard or other regional branches of larger groups: Many large groups operate under different brand names regionally. These often offer competitive pricing due to scale.
• Pros: Wide product range, national presence, established guarantees, often well-structured after-sales support.
• Cons: Pricing can be higher due to overheads and brand premium, often heavily push interest-based financing Riba, less personalized service.

2. Regional and Local Independent Installers

This category represents a vast number of smaller to medium-sized businesses operating within a specific county, city, or local area.

They might specialize in certain types of products or materials. Maxwellhodge.co.uk Reviews

• Local Double Glazing Companies: Search for “double glazing ” or “windows “. These companies often rely on local reputation and word-of-mouth.
• Specialist Builders/Conservatory Companies: Some companies focus specifically on extensions or conservatories, offering bespoke design and build services.
• Joiners/Carpenters: For wooden windows and doors, or more bespoke installations, a skilled local joiner might be an excellent option, often providing handcrafted quality.
• Pros:
  • Personalized Service: Often more flexible and can offer a tailored approach.
  • Competitive Pricing: Lower overheads can lead to more competitive quotes.
  • Local Accountability: Easier to engage with if issues arise, and they rely heavily on local reputation.
  • Potential for Cash Deals: More open to cash payments, which is crucial for avoiding Riba.
• Cons:
  • Varying Quality: Quality and reliability can vary significantly, so thorough vetting is crucial.
  • Limited Guarantees: Guarantees might not be as extensive as national companies.
  • Smaller Product Range: May not offer the same breadth of options or specific materials.
  • Less Formal Processes: Customer service and after-sales support might be less structured.

3. DIY or Supply-Only Options

For those with significant DIY skills or who wish to hire their own independent fitter, purchasing products directly from manufacturers or suppliers is an option.

• Online Window/Door Suppliers: Numerous online retailers sell made-to-measure windows and doors for self-installation or for trade professionals. Examples include Trade Windows, Bifold Direct, or various uPVC door specialists.
• Trade Counters: Local building supply merchants or dedicated trade counters often sell windows and doors to the public and trade.
  • Cost Savings: Potentially significant savings on installation costs.
  • Full Control: You have complete control over product choice and fitting schedule.
  • Direct Cash Payment: Easiest way to avoid Riba, as you’re paying for the product directly.
  • Requires Expertise: DIY installation is complex and requires significant skill, tools, and knowledge of building regulations.
  • No Guarantees on Installation: While the product may be guaranteed, the installation is your responsibility.
  • Logistics: Managing delivery, storage, and waste removal.

Recommendations for the Muslim Consumer

Given the prevalence of interest-based financing Riba across most major home improvement companies in the UK, the most advisable path for Muslims is to prioritize cash payment for all home improvement projects.

1. Save Up: The most straightforward and ethically sound approach is to save the necessary funds and pay for the work in full upon completion or as per the contract terms.
2. Explore Halal Financing: If saving is not immediately feasible and the need is urgent, research Islamic finance institutions in the UK that offer Sharia-compliant alternatives like Murabaha cost-plus financing or Ijarah leasing for property improvements. These are structured to avoid Riba.
3. Prioritize Local Installers: Independent local installers are often more flexible regarding payment terms and less likely to push their own in-house, interest-based finance schemes. They may be more amenable to progress payments or full payment upon satisfactory completion, which aligns with cash-based transactions.
4. Thorough Vetting: Whichever alternative you choose, always conduct thorough due diligence:
   • Check online reviews Google, Trustpilot, Checkatrade.
   • Ask for references from previous customers.
   • Verify accreditations e.g., FENSA, CERTASS for window/door installers, or GGF membership.
   • Obtain multiple quotes and compare them item by item.
   • Ensure all contracts are clearly written and understood before signing.

By carefully selecting an alternative and prioritizing Riba-free payment methods, Muslim consumers can enhance their homes while adhering to their financial principles.

Frequently Asked Questions

What kind of products does Eygwindows.co.uk offer?

EYG Windows offers a wide range of home improvement products including various styles of windows uPVC, aluminium, wooden, steel-look, flush casement, sliding sash, tilt and turn, bay, numerous types of doors front, back, heritage, French, sliding, steel-look, composite, aluminium bifold, uPVC, conservatories, orangeries, home extensions, garage conversions, garden rooms, and roof options.

Is Eygwindows.co.uk a national company?

No, Eygwindows.co.uk primarily operates in the North of England and the East Midlands, with main branches and showrooms in Hull, York, Leeds, Doncaster, Scarborough, Lincoln, Nottingham, and Spalding. Factory-direct-flooring.co.uk Reviews

They are a regional specialist rather than a national company.

Does EYG Windows offer financing options?

Yes, Eygwindows.co.uk offers a “Buy Now, Pay Later” flexible payment plan.

However, it’s important to note that they act as a credit broker and offer credit products from third-party financial providers, which typically involve interest Riba. For Muslims, this option is not permissible due to the prohibition of interest.

How long has EYG Windows been in business?

EYG Windows has been “Improving Homes Since 1971,” indicating over 50 years of experience in the home improvement industry.

What kind of guarantee does EYG Windows provide?

EYG Windows offers a 10-year guarantee on their products. Watersandgate.com Reviews

Are EYG Windows energy efficient?

Yes, EYG Windows states that their windows are A-rated as standard for energy performance.

They use components like Low-E glass and Super Spacer® warm-edge spacer bars to maximize thermal efficiency and reduce heat loss.

Does EYG Windows manufacture its own products?

Yes, EYG Windows states that they design and manufacture every product at their Yorkshire factory, emphasizing their “Made in Britain” credentials.

How can I get a quote from Eygwindows.co.uk?

You can get a free quote by filling out an online form on their website or by calling their free phone number.

This typically involves a home visit and consultation to assess your specific requirements. Chilli-no5.com Reviews

Can I see EYG products in person?

Yes, EYG Windows has showrooms in several locations across the North of England and the East Midlands, including Hull, York, Leeds, Doncaster, Scarborough, Lincoln, Nottingham, and Spalding.

What are the benefits of visiting an EYG showroom?

Visiting an EYG showroom allows you to physically interact with their products, see different styles and finishes, assess quality, operate mechanisms, and receive expert consultation from their staff.

What is a “Steel-Look” window or door from EYG?

A “Steel-Look” window or door from EYG is designed to replicate the industrial aesthetic of traditional steel frames, typically using materials like uPVC or aluminium with slim sightlines and glazing bars, offering a stylish look without the higher cost of real steel.

Does EYG offer roof options for conservatories?

Yes, EYG offers various roof options for conservatories and extensions, including Tiled Roof, Skypods, Roof Lanterns, Flat Roofs, Hybrid Roofs, and Flat Roof Lights.

What is the average customer rating for EYG Windows?

Based on customer testimonials displayed on their website, EYG Windows has an average rating of 4.4 out of 5 stars from 261 reviews.

What should I do if I want to cancel my EYG contract?

If you signed your contract off-premises or remotely, you typically have a 14-day cooling-off period to cancel without penalty.

You must provide written notice email or recorded letter. Cancelling outside this period may incur charges as per your contract.

Does EYG Windows recycle old windows?

Yes, EYG Windows states that they re-use old wooden windows from customers’ homes for heating and recycle old uPVC windows removed from homes.

What is the process for a home extension with EYG?

While specific steps are not detailed on the homepage, generally, it would involve an initial consultation, site survey, design, quotation, agreement, manufacturing, and then installation, potentially involving planning permission and building regulations.

Does EYG offer specific doors for gardens?

Yes, EYG offers French doors, sliding doors, and aluminium bifold doors, all of which are popular choices for connecting indoor living spaces to gardens or patios.

How does EYG ensure energy efficiency in their products?

EYG ensures energy efficiency through the use of A-rated windows, Low-E glass, and Super Spacer® warm-edge spacer bars, which significantly reduce heat loss through their frames and glass units.

Can EYG help with planning permission for extensions?

While the website mentions “Planning Permission” in their information section, you would need to consult directly with EYG to understand the extent of their assistance with local planning regulations for larger projects like conservatories or extensions.

What are “Garden Rooms” offered by EYG?

Garden Rooms are a new product offering from EYG, designed to provide extra, tranquil living spaces that nestle in your garden, distinct from traditional conservatories or home extensions.