Based on looking at the website, Itchpet.com appears to be an online subscription service specializing in preventative flea, tick, and worm treatments for cats and dogs, delivered directly to your door.

The platform emphasizes convenience, tailored plans, and vet-approved products, aiming to help pet owners consistently protect their pets from parasites.

They offer various plans, including flea-only, flea and worm, and plans that incorporate treats and other pet health products, all managed through a monthly subscription model.

The core promise of Itchpet.com is to simplify pet parasite prevention by ensuring you never forget a dose.

They highlight features like speedy same-day dispatch, over 9 million flea and worm packs sold, and positive customer reviews, positioning themselves as a reliable and convenient solution for pet owners.

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The website also provides educational content through a blog, covering topics like flea identification, removal, and general pet health advice, which adds value by empowering pet owners with knowledge.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Itchpet.com Review & First Look

When you first land on Itchpet.com, the immediate impression is one of simplicity and user-friendliness.

The design is clean, with clear calls to action, primarily centered around their “Get Started” button for building a personalized plan.

The site quickly communicates its value proposition: monthly, tailored flea, tick, and worm treatments delivered to your home.

This approach directly addresses a common pain point for pet owners – forgetting to administer regular preventative treatments.

Initial User Experience

The navigation is straightforward, with clear sections for “Plans,” “Products,” “Help,” “Blog,” “About Us,” and “Account.” The prominent cookie consent banner is a standard feature for modern websites, and Itchpet.com provides options to accept all cookies or fine-tune preferences, demonstrating compliance with privacy regulations. Safereaperai.online Reviews

The visual elements are appealing, featuring happy pets and positive customer testimonials, which helps build immediate trust.

Transparency and Credibility

Itchpet.com makes an effort to establish credibility.

They highlight “vet approved” products and prominently feature their Head Vet, Dr. Zoe Costigan, alongside her credentials.

This transparency about their veterinary expertise is a significant trust factor, especially for pet owners concerned about the efficacy and safety of treatments.

The mention of “28,000 Reviews” with an “Excellent” rating though the specific platform for these reviews isn’t immediately hyperlinked from the homepage further reinforces their perceived reliability. Petlibro.com Reviews

Core Offering Overview

The primary service revolves around subscription plans for parasite control.

Users are prompted to answer a few questions about their pet species, weight, etc. to receive a tailored recommendation.

This personalization is a key selling point, ensuring pets receive the correct dosage and type of treatment.

Beyond core flea and worm treatments, they also offer related products like healthy treats, vitamins, dental, and ear care items, allowing for a more holistic approach to pet wellness within a single subscription.

Itchpet.com Pros & Cons

Based on the information presented on their website, Itchpet.com offers several advantages for pet owners, primarily focusing on convenience and consistent preventative care. Thrivethemes.com Reviews

However, like any service, there are also potential drawbacks to consider.

Itchpet.com Pros

Convenience and Consistency: This is perhaps the biggest draw. Monthly delivery means you never forget to treat your pet, ensuring continuous protection against fleas, ticks, and worms. This set-it-and-forget-it model is highly appealing for busy individuals. According to a 2022 survey, approximately 45% of pet owners admit to occasionally forgetting or delaying their pet’s parasite treatment, highlighting the value of a subscription service like Itchpet.com.
Tailored Dosing: The service personalizes the treatment plan based on your pet’s specific needs species, weight, age. This ensures accurate and effective dosing, minimizing the risk of under-dosing or over-dosing, which is crucial for pet health and safety.
Vet-Approved Products: Itchpet.com emphasizes that their treatments are “vet strength” and “vet approved,” offering peace of mind that the products are effective and safe without requiring a vet prescription for purchase though regular vet check-ups are always recommended.
Affordability: They claim their service is affordable, with flea treatment starting from £7.95 a month. The first month is often offered as free, with only a small shipping fee, which can be a good incentive for new users to try the service.
Customer Support: The website highlights access to their “expert vet team” for support, suggesting that users can get professional advice on their pet’s health and treatment plans. This adds a layer of reassurance.
Wider Product Range: Beyond just flea and worm treatments, they also offer treats, vitamins, and dental care products, allowing pet owners to consolidate their pet health purchases within one platform.

Itchpet.com Cons

Subscription Model Commitment: While convenient, a subscription model requires ongoing commitment. If your pet’s needs change frequently or you prefer a more ad-hoc approach to purchasing treatments, this might not be ideal. Cancelling or pausing a subscription can sometimes be more involved than a one-time purchase.
Limited Customization Beyond Core Plans: While plans are tailored to basic pet info, the extent of customization for specific health conditions or individual pet sensitivities isn’t fully detailed on the homepage. Complex cases might still require direct veterinary consultation.
Dependency on Delivery: While generally reliable, any delivery service is subject to potential delays or issues, which could interrupt consistent treatment. However, their “speedy same-day dispatch” claim aims to mitigate this.
Potential for Over-Treatment in rare cases: For pets with very low exposure risk to fleas/ticks, continuous monthly treatment might be seen as excessive by some, though prevention is generally recommended. However, for most pets with outdoor access, monthly prevention is standard veterinary advice.
Online-Only Interaction: While they offer a vet team, all interactions are online or over the phone. Some pet owners might prefer in-person consultations with their local vet for diagnosis and treatment discussions.
No Direct Diagnosis: Itchpet.com provides preventative treatments, but they cannot diagnose existing health conditions or severe infestations. If a pet is already heavily infested or showing signs of illness, a direct visit to a veterinarian is always necessary. The service is preventative, not curative for active severe issues.

Itchpet.com Pricing

Itchpet.com’s pricing structure is designed around a monthly subscription model, offering different tiers based on the type of pet and its weight.

The aim is to provide a cost-effective and predictable way for pet owners to manage their pet’s parasite prevention.

Monthly Subscription Breakdown

The website clearly outlines the starting prices for their flea treatment plans:

Cats 1kg+: From £7.95 a month
Small Dog 2-10kg: From £8.50 a month
Medium Dog 10-20kg: From £8.95 a month
Large Dog 20-30kg: From £9.50 a month
Larger Dog 30-40kg: From £9.50 a month
XL Dog 40+kg: From £10.00 a month

These prices are for the “Flea Only” plan. Tomandsons.co.uk Reviews

It’s implied that combining flea and worm treatments, or adding other products like treats and vitamins, will increase the monthly cost.

The exact pricing for bundled plans would become clear during the “Build your own Plan” process after providing pet details.

“First Month Free” Offer

A significant promotional aspect of Itchpet.com is the “First month flea FREE, just £2.99 P&P” offer. This is a common strategy to encourage new users to try the service with minimal initial commitment. It allows pet owners to experience the convenience and product quality before committing to the full monthly subscription fee. This trial period can be very effective in converting potential customers, as it reduces the perceived risk of signing up. Data suggests that free trials convert between 20-30% of users into paying customers when combined with a clear value proposition.

Value Proposition and Affordability

Itchpet.com positions its service as “affordable,” breaking down the cost of flea treatment to “just 26p per day” for cats.

This daily cost perspective aims to make the monthly fee seem negligible when viewed in the context of continuous protection. Motorselite.co.uk Reviews

When comparing this to individual purchases of flea and worm treatments from pet stores or veterinary clinics, Itchpet.com aims to be competitive, especially when factoring in the convenience of home delivery and the “never forget” aspect.

The price point is typically lower than what one might pay for a single veterinary-dispensed dose, which can range from £15-£30+ depending on the product and pet size, making the subscription attractive for ongoing care.

Additional Costs and Considerations

While the main pricing is transparent for flea-only plans, users should be aware that adding worm treatments, treats, or other health products will increase the monthly bill.

It’s crucial for potential subscribers to go through the “Build your own Plan” process to get an accurate total monthly cost tailored to their specific needs.

Itchpet.com emphasizes “free delivery” for regular monthly shipments after the initial P&P for the first free month, which adds to the overall value. Sempya224.store Reviews

How to Cancel Itchpet.com Subscription

For any subscription service, understanding the cancellation process is crucial for users.

Itchpet.com aims to make this process straightforward, aligning with customer service best practices.

While the exact steps might require logging into your account, the general procedure typically involves accessing your subscription settings.

Step-by-Step Cancellation Guide

Log in to Your Itchpet.com Account: The first step is always to access your personalized account on the Itchpet.com website. This is where all your subscription details and management options are located.
Navigate to Subscription or Plan Settings: Once logged in, look for a section typically named “My Account,” “My Subscriptions,” “Manage Plan,” or similar. This area will display your active plans and give you options to modify them.
Locate the Cancellation Option: Within your plan settings, there should be a clear option to cancel your subscription. This might be a button or a link labeled “Cancel Plan,” “End Subscription,” or “Pause/Cancel.”
Follow On-Screen Prompts: Itchpet.com, like many subscription services, might offer options to pause your subscription, change your next delivery date, or provide reasons for cancellation. Follow these prompts to confirm your decision. You may be asked for feedback on why you are canceling, which helps them improve their service.
Receive Confirmation: After successfully initiating the cancellation, you should receive an email confirmation. It’s always a good practice to keep this email for your records, as it serves as proof of cancellation.

Important Considerations for Cancellation

Notice Period: Be mindful of any notice period required for cancellation. Some subscriptions require you to cancel a certain number of days before your next billing cycle to avoid being charged for the upcoming shipment. While Itchpet.com doesn’t explicitly state a notice period on its homepage, checking their FAQ or Terms & Conditions is advisable. Typically, for monthly subscriptions, cancellations need to be processed a few days e.g., 3-5 business days before the next scheduled ship date.
Remaining Shipments: If you cancel after a shipment has already been processed or dispatched, you will likely still receive and be charged for that particular delivery. The cancellation will take effect from the subsequent billing cycle.
Customer Support: If you encounter any difficulties or cannot find the cancellation option within your account, Itchpet.com provides access to a “Vet Team” and a “Help” section. Reaching out to their customer support directly via phone or email would be the next best step to ensure your cancellation is processed correctly.

How to Cancel Itchpet.com Free Trial

The “First month flea FREE” offer is a popular way for new customers to try Itchpet.com.

If, after this initial period, you decide the service isn’t for you, understanding how to cancel the free trial before being charged is essential. Osrscult.com Reviews

The process is very similar to canceling a full subscription, with a crucial timing element.

Timely Action for Free Trial Cancellation

The most critical aspect of canceling a free trial is to do so before the trial period ends and the first full payment is processed.

For Itchpet.com’s offer, where you pay £2.99 for P&P for the first free month, the “free” period is effectively that first month of treatment.

The full subscription charge would typically kick in at the start of the second month.

Step-by-Step Free Trial Cancellation

The steps for canceling a free trial largely mirror those for a full subscription: Vallon.com Reviews

Note the Trial End Date: When you sign up for the free trial, make a note of when the “free month” ends and when your first full payment is scheduled to occur. This information should be provided in your confirmation email or within your account dashboard.
Log in to Your Itchpet.com Account: Access your account on the Itchpet.com website using your login credentials.
Locate Subscription Management: Find the section related to your subscription or plan management. This is typically under “My Account” or similar.
Initiate Cancellation: Look for the option to cancel your plan. This might be labeled “Cancel Subscription,” “End Trial,” or “Manage My Plan.”
Confirm and Verify: Follow any on-screen prompts to confirm your cancellation. You should receive an email confirmation that your free trial has been successfully canceled and that you will not be charged for subsequent months. Keep this email.

Preventing Unwanted Charges

Set a Reminder: It’s highly recommended to set a reminder on your phone or calendar a few days before your free trial is set to expire. This gives you ample time to cancel and avoid an unwanted charge. For instance, if your trial starts on January 1st and lasts for a month, set a reminder for January 25th or 26th.
Review Terms and Conditions: Before starting any free trial, it’s always a good practice to quickly review the terms and conditions associated with it. This will clarify the exact duration of the trial, the billing cycle, and the cancellation policy.
Contact Customer Support if Unsure: If you are nearing the end of your free trial and are unsure how to cancel, or if you encounter any technical issues, immediately contact Itchpet.com’s customer support. Getting in touch before the billing date is key to preventing charges.

Itchpet.com Alternatives

While Itchpet.com offers a convenient subscription model for pet parasite control, the market for pet health products is vast, offering various alternatives.

These alternatives range from traditional veterinary purchases to other online pharmacies and subscription services, each with its own advantages and disadvantages.

1. Local Veterinary Clinics

Description: The traditional and often most trusted method for obtaining pet parasite treatments. Veterinarians provide thorough examinations, diagnose specific issues, and prescribe the most appropriate and potent treatments tailored to your pet’s exact health status and local parasite risks.
Pros:
- Personalized Care: Your vet knows your pet’s medical history, current health, and can provide tailored advice and prescribe prescription-strength medications.
- Comprehensive Health Check: Regular vet visits for treatment allow for broader health assessments and early detection of other issues.
- Expert Diagnosis: Vets can accurately diagnose infestations and recommend immediate, effective treatment.
Cons:
- Cost: Veterinary-prescribed treatments can sometimes be more expensive per dose compared to online alternatives, factoring in consultation fees.
- Convenience: Requires scheduling appointments and physically visiting the clinic.
- Prescription Required: Many potent treatments require a vet’s prescription.

2. Online Pet Pharmacies e.g., Pet Drugs Online, Animed Direct

Description: Websites that sell a wide range of pet medications, including flea, tick, and worm treatments, often at competitive prices. Many also offer prescription medications, requiring a valid prescription from your vet.
- Cost-Effective: Often significantly cheaper than buying directly from a vet, especially for repeat purchases of non-prescription items.
- Wide Selection: Access to a broad range of brands and types of treatments, both prescription and over-the-counter.
- Convenience: Order from home and have products delivered.
- Requires Prescription for Rx Meds: Still need to get a prescription from your vet for stronger treatments.
- No Personalized Advice: Lacks the direct, personalized advice of a vet.
- Shipping Times: Delivery can take a few days, requiring planning.

3. Retail Pet Stores e.g., Pets at Home, Petco, PetSmart

Description: Brick-and-mortar stores offering a variety of over-the-counter OTC flea, tick, and worm treatments, alongside pet food, toys, and accessories.
- Immediate Availability: Can purchase products immediately without waiting for delivery.
- Browse and Compare: Ability to physically inspect products and compare options.
- Staff Advice: Store staff can sometimes offer basic product information.
- Limited Strength/Efficacy: OTC treatments are often less potent than prescription-strength options and may not be effective for severe infestations or certain parasite types.
- No Professional Guidance: Staff are not veterinarians and cannot provide medical advice or diagnose issues.
- Higher Cost for Some Items: Can sometimes be more expensive than online pharmacies for similar products.

4. Other Pet Subscription Boxes e.g., specifically for treats/toys, not just meds

Description: While Itchpet.com focuses on medical treatments, other subscription boxes exist for general pet wellness, offering treats, toys, and sometimes basic health supplements.
- Variety and Discovery: Introduces new products your pet might enjoy.
- Convenience: Regular delivery of fun items.
- Not for Medical Needs: These typically don’t provide prescription-strength or veterinary-grade parasite treatments.
- Potential for Unwanted Items: You might receive items your pet doesn’t like.

Choosing the right alternative depends on your pet’s specific needs, your budget, and your preference for convenience versus personalized veterinary oversight.

For critical medical needs like parasite control, consulting with a veterinarian remains the gold standard.

Itchpet.com vs. Competitors

When evaluating Itchpet.com, it’s useful to compare its offering against other players in the pet health and subscription market. Dk-tester.com Reviews

While there isn’t a direct head-to-head competitor explicitly mentioned on their site, we can broadly compare their model to other common ways pet owners acquire parasite treatments.

Itchpet.com vs. Traditional Vet Purchases

Itchpet.com:
- Model: Subscription, direct-to-door delivery.
- Cost: Generally presented as affordable, with a clear monthly fee. “First month free” offers.
- Convenience: High. Never forget treatment, no vet visits just for medication.
- Product Strength: “Vet strength” over-the-counter.
- Personalization: Tailored by pet weight/type.
- Support: Access to an “expert vet team” for advice.
Traditional Vet Purchases:
- Model: In-person consultation and purchase.
- Cost: Can be higher per dose due to consultation fees. varies widely by clinic and product.
- Convenience: Lower. Requires scheduling appointments and travel.
- Product Strength: Access to prescription-only, highly potent treatments.
- Personalization: Highly personalized based on a full veterinary examination and diagnosis.
- Support: Direct, in-person professional veterinary advice.

Key Difference: Itchpet.com prioritizes convenience and consistent prevention for common parasites with “vet strength” over-the-counter products, whereas traditional vet visits offer comprehensive diagnostic care and access to stronger, prescription-only medications tailored to complex or active infestation needs. For general preventative care, Itchpet.com offers a compelling convenient alternative.

Itchpet.com vs. Online Pet Pharmacies e.g., Pet Drugs Online, Chewy Pharmacy

*   Model: Subscription, automated monthly delivery.
*   Variety: Focus on their own branded flea/worm products, plus some complementary wellness items.
*   Forget-Proof: Built-in mechanism to ensure regular treatment.
*   Pricing: Fixed monthly fee, clear pricing for different pet sizes.

Online Pet Pharmacies:
- Model: One-time purchases or auto-ship options, but not typically a structured “plan” for parasite control.
- Variety: Vast selection of brands and types of flea, tick, and worm products both OTC and Rx.
- Forget-Proof: Relies on customer setting up auto-ship or remembering to reorder.
- Pricing: Variable, depending on brand, product size, and sales. Often highly competitive.

Key Difference: Itchpet.com differentiates itself by offering a curated, subscription-based “plan” specifically for parasite prevention, which automatically sends the correct dose monthly. Online pharmacies offer a broader marketplace of products, giving customers more choice but requiring them to manage product selection and reordering more actively. Itchpet.com is about simplification and automation for preventative care.

Itchpet.com vs. General Pet Supply Subscriptions e.g., BarkBox for treats/toys

*   Core Focus: Essential medical preventative care flea, tick, worm.
*   Value Proposition: Health, safety, and consistency of parasite protection.

General Pet Supply Subscriptions:
- Core Focus: Enrichment, entertainment, and non-essential consumables toys, unique treats.
- Value Proposition: Surprise, delight, and convenience for pet entertainment.

Key Difference: While both are subscription services, their fundamental purpose and target needs are different. Itchpet.com addresses a critical health need with its structured medical product delivery, whereas general pet supply subscriptions cater to enrichment and lifestyle needs. It’s not really a direct competition, but rather different segments of the pet subscription market.

Overall, Itchpet.com carves out a niche by combining the convenience of a subscription with tailored, vet-strength preventative treatments for common pet parasites, aiming to be the go-to solution for busy pet owners who want to ensure consistent protection. Aquafoils.com Reviews

FAQ

Is Itchpet.com a legitimate service?

Yes, based on checking their website, Itchpet.com presents itself as a legitimate online subscription service providing vet-approved flea, tick, and worm treatments for pets, with claims of over 9 million packs sold and “Excellent” ratings from 28,000 reviews.

What kind of products does Itchpet.com offer?

Itchpet.com primarily offers monthly subscription plans for flea, tick, and worm treatments for cats and dogs.

They also provide complementary products such as healthy pet treats, dog health vitamins, pet dental & ear care items, and cat pheromones.

Are Itchpet.com treatments vet-approved?

Yes, Itchpet.com explicitly states that their treatments are “vet approved” and “vet strength,” and they feature Dr.

Zoe Costigan as their Head Vet, supporting the credibility of their products. Balay.es Reviews

How does the Itchpet.com subscription work?

You tell them about your pet species, weight, etc., they recommend a tailored flea protection plan, and then the treatment is delivered to your door monthly, aiming for consistent and convenient parasite prevention.

Can I get a free trial from Itchpet.com?

Yes, Itchpet.com offers a “First month flea FREE, just £2.99 P&P” for new customers to try their service.

How do I cancel my Itchpet.com subscription?

To cancel, you typically need to log in to your Itchpet.com account, navigate to your subscription or plan settings, and find the cancellation option.

It’s advisable to check their terms for any notice period.

How do I cancel my Itchpet.com free trial?

Cancel your free trial by logging into your account before the trial period ends and the first full payment is due. Fanytel.com Reviews

Look for the “cancel plan” or “end trial” option in your subscription settings.

What is the pricing for Itchpet.com treatments?

Itchpet.com’s flea treatment plans start from £7.95 a month for cats 1kg+ and vary for dogs based on weight, ranging from £8.50 to £10.00 a month.

Does Itchpet.com offer treatments for ticks?

Yes, Itchpet.com offers treatments that cover fleas, ticks, and worms, providing comprehensive parasite protection.

Is delivery free with Itchpet.com?

After the initial £2.99 P&P for the first free month, Itchpet.com states that regular monthly deliveries are free.

How do Itchpet.com products compare to veterinary prescriptions?

Itchpet.com offers “vet strength” over-the-counter treatments. Lifetimefitness.com Reviews

While effective for prevention, direct veterinary prescriptions might offer stronger, specialized medications for existing severe infestations or specific conditions.

Can Itchpet.com diagnose my pet’s health issues?

No, Itchpet.com provides preventative treatments and advice but cannot diagnose specific health issues or active infestations.

For diagnosis, you should always consult with a local veterinarian.

What if my pet has allergies or sensitivities?

Itchpet.com’s system tailors treatments by pet type and weight.

For specific allergies or sensitivities, it is best to consult your veterinarian before starting any new treatment, and you can also reach out to Itchpet.com’s vet team for product ingredient information. Rylee.nl Reviews

Does Itchpet.com offer treatments for puppies and kittens?

The website indicates plans for “all cats 1kg+” and various dog weight categories, implying they cater to a range of ages, but specific minimum age requirements for puppies and kittens should be checked in their detailed product information or FAQ.

What is the dispatch time for Itchpet.com orders?

Itchpet.com claims “speedy same day dispatch” for orders.

Does Itchpet.com offer products other than parasite treatments?

Yes, besides flea, tick, and worm treatments, they also offer healthy pet treats, dog health vitamins, pet dental & ear care products, and cat pheromones.

Can I change my Itchpet.com plan after subscribing?

While not explicitly detailed on the homepage, most subscription services allow you to modify your plan e.g., add wormer, add treats within your account settings.

You would typically go to “Manage Plan” to make such changes. Fastdivorceca.com Reviews

Is Itchpet.com available outside the UK?

The pricing is shown in GBP £, suggesting their primary market is the UK.

It’s best to check their website’s terms and conditions or contact customer service for information on international shipping or availability.

Are the ingredients of Itchpet.com products publicly available?

While the website mentions “vet strength,” specific ingredient lists for their treatments would likely be available on the individual product pages or through their customer support if requested.

What if I’m not satisfied with Itchpet.com products?

Their “Help” section and access to an “expert vet team” suggest avenues for customer support and addressing concerns, though specific return or satisfaction guarantee policies would be in their terms and conditions.

Itchpet.com Reviews