Based on looking at the website, Kellyrentals.org appears to be a legitimate event rental company operating in the DFW Dallas-Fort Worth and Austin metroplex areas.
They specialize in providing a wide array of rental equipment for various events such as weddings, birthday parties, corporate gatherings, and graduations.
The site showcases a comprehensive catalog of items including tables, chairs, tents, linens, audio-visual equipment, concession machines, crowd control solutions, dinnerware, staging, and even yard games.
With a focus on customer service and an impressive claim of over 1056+ 5-star reviews, Kelly Rentals aims to be a go-to source for event organizers seeking reliable equipment and support.
The website provides clear information regarding their services, including details on reservations, payment policies, and a comprehensive cancellation policy that highlights their “rain-check” approach instead of refunds.
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They also outline delivery options, customer pick-up availability, and terms for equipment setup and potential damages.
For those planning events in the DFW area, Kellyrentals.org presents itself as a well-established and transparent option for rental needs, aiming to streamline the event planning process with their diverse offerings and customer-centric approach.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Kellyrentals.org Review & First Look
When you first land on Kellyrentals.org, it immediately projects an image of a professional and established event rental service.
The design is clean, straightforward, and highly functional, prioritizing ease of navigation and quick access to essential information.
It’s not about flashy animations or complex layouts.
It’s about getting down to business—what do you need for your event, and how quickly can you get a quote?
Initial Impressions and User Experience
The homepage prominently features their core services: table, chair, and tent rentals, alongside a compelling call to action to “Get an Instant Quote” and their direct phone number. Winbridgestore.com Reviews
This immediate focus on customer interaction and efficiency is a strong point. You’re not left wondering how to proceed. the path is clearly laid out.
- Clean Layout: The site avoids clutter, making it easy to visually scan for relevant information.
- Intuitive Navigation: Key categories like “Our Rental Catalog” are easily accessible, allowing users to dive deep into their offerings without hassle.
- Customer Testimonials: A dedicated section showcases recent 5-star reviews, lending immediate credibility and social proof. This isn’t just a handful of reviews. they boast over 1056, which speaks volumes about their operational history and customer satisfaction.
Service Areas and Core Offerings
Kelly Rentals explicitly states their service areas as the DFW and Austin metroplex.
This geographical clarity is crucial for potential customers, immediately letting them know if they fall within the service radius.
Their catalog is extensive, covering virtually every logistical need for an event:
- Seating and Surfaces: Chairs banquet, folding and Tables banquet, cocktail, folding.
- Shelter: A variety of tent sizes and styles for outdoor events.
- Ambiance & Utilities: Linens, pipe and drapes, flooring, lighting, and crucial power equipment like generators.
- Fun & Engagement: Concession equipment popcorn, cotton candy, and yard games.
- Logistics & Control: Crowd control equipment stanchions, barriers and staging.
- Dining: Full dinnerware sets plates, glasses, utensils.
This wide array of offerings means that event planners can likely source most of their rental needs from a single vendor, simplifying coordination and logistics. Reported.lol Reviews
Kellyrentals.org Pros & Cons
Every service, no matter how good, has its strengths and weaknesses.
Kellyrentals.org presents a compelling proposition for event rentals, but it’s important to look at both sides to get a complete picture.
Pros: What Kellyrentals.org Does Well
Kellyrentals.org shines in several key areas that make it an attractive option for event planners in the DFW and Austin regions.
- Extensive Inventory: As highlighted earlier, their catalog is incredibly broad. From basic tables and chairs to specialized audio-visual gear, crowd control, and even concession equipment, they offer a one-stop shop. This is a massive time-saver for event organizers, reducing the need to coordinate with multiple vendors.
- Specific Examples:
- Tents: Variety of sizes, weather-resistant.
- Chairs & Tables: Stylish and comfortable options for various themes.
- Audio Visual: Projectors, screens, PA systems, microphones.
- Concession: Popcorn and cotton candy machines for added fun.
- Crowd Control: Stanchions, barriers, fencing for safety and organization.
- Specific Examples:
- Clear and Transparent Pricing Information Quotes: While exact prices aren’t listed directly on the site which is common for rental services due to variable needs, they make it very easy to “Get an Instant Quote” via a form or phone call. This transparency in the quoting process is a huge plus.
- They clearly state additional fees for specific services:
- Delivery: Starts at $110 for up to 20 miles.
- Specific Delivery Times: An additional $200 for exact time slots.
- Setup/Breakdown: $60 base plus per-item fees $1.50/chair, $2.50/table, $3.50/table with linen.
- COI: $20 for Certificate of Insurance.
- Off-Hours Delivery: $300 for 7-8 AM, $150 for before 11 AM, and $150 for after 10 PM.
- They clearly state additional fees for specific services:
- Strong Customer Service Focus: The abundant 5-star reviews frequently mention specific staff members Nancy, Fatima, Danica and praise their responsiveness, kindness, and dedication. This indicates a strong internal culture of prioritizing customer satisfaction.
- Direct Contact: Phone numbers are prominently displayed, encouraging direct communication.
- Responsive Team: Testimonials consistently praise their promptness in communication and delivery.
- Flexible Pick-up/Delivery Options: They offer both delivery services with clear pricing tiers and customer pick-up from their Dallas warehouse, providing flexibility depending on the customer’s needs and budget.
- Mandatory Damage Waiver: While it’s an additional fee, making the damage waiver mandatory ensures that both the customer and the company are protected against unforeseen damages. This simplifies the process and avoids disputes later on.
Cons: Areas for Consideration
While Kellyrentals.org excels in many areas, there are a few points where potential customers might need to adjust their expectations or plan accordingly.
- No Refunds, Only Rain-Checks: This is arguably the most significant “con.” Their cancellation policy clearly states: “If you decide to cancel your rental, we do not issue refunds for any reason. However, we offer a rain-check option to hold your funds for future use.” This rain-check is valid for 1 year.
- Implication: If your event is permanently cancelled or if you find an alternative solution, your funds are essentially tied up with Kelly Rentals for a year. This might not be ideal for all customers, especially those with unpredictable schedules or one-off events.
- Comparison: Many rental companies offer partial refunds with escalating cancellation fees closer to the event date. Kelly Rentals’ policy is stricter in this regard.
- Deposits Are Non-Refundable: Similar to the overall cancellation policy, all deposits, regardless of the reason for cancellation even Covid-19 or other disasters, are non-refundable. This reinforces the “no refunds” stance.
- “Time Out, Not Time Used” Policy: The website explicitly states, “Can I get a refund on un-used rental equipment? Unfortunately not, we charge for time out not time used.” This means if you rent something for a weekend but only use it for a few hours on Saturday, you still pay for the full rental period.
- Additional Fees for Specific Services: While transparent, the accumulation of additional fees for specific delivery times, setup, breakdown, and COIs can add up, potentially surprising those who only budget for the base rental cost. It’s crucial for customers to get a detailed quote that includes all desired services upfront.
- Appointment-Only for In-Person Visits: While they list office hours, in-person visits are “Appointment only.” This requires an extra step for customers who prefer to visit the warehouse before committing.
Understanding these pros and cons helps potential customers make an informed decision, ensuring their expectations align with Kellyrentals.org’s operational policies. Status.co Reviews
Kellyrentals.org Pricing
Understanding the pricing structure of Kellyrentals.org is crucial for effective event budgeting.
While they don’t list a comprehensive price catalog on their public-facing website which is standard for rental services due to the variable nature of orders and durations, they are transparent about how pricing is calculated and the various additional fees.
How to Get a Quote
The primary method to determine the cost of your specific rental needs is by obtaining a quote.
Kellyrentals.org emphasizes two main ways to do this:
- Online Quote Request: The website prominently features “Get an Instant Quote” buttons, leading to a form where you can input your event details, desired items, and dates. This is the recommended first step for most users.
- Phone Call: They encourage direct calls to their provided phone number 214-915-2475, allowing for immediate discussion of needs and potentially a quicker quote for simpler requests.
Key Pricing Components & Additional Fees
It’s important to factor in not just the rental cost per item but also various service fees that can significantly impact the total. Uuduoyu.xyz Reviews
- Rental Item Base Cost: This will vary greatly depending on the specific items e.g., a folding chair will be much less than a large tent or a projector system, quantity, and rental duration. This base cost is provided in the quote.
- Reservation Deposit:
- 50% deposit for orders over $200.
- 100% deposit for orders under $200.
- Important Note: All deposits are non-refundable, regardless of cancellation reason. The full balance is due 3 business days prior to delivery.
- Delivery Fees:
- Standard Delivery: Rates typically start at $110 for up to 20 miles from one of their nearest locations. This fee will increase based on distance.
- Specific Delivery Time: An additional $200 fee is charged to guarantee delivery within a one-hour window. This is only available in the DFW metroplex.
- Off-Hours Delivery:
- $300 for delivery between 7 AM – 8 AM.
- $150 if delivery is before 11 AM.
- $150 if delivery is after 10 PM.
- For Saturday or Sunday events, deliveries are typically scheduled for the day prior for standard rates.
- Setup and Breakdown Fees:
- Base charge of $60.
- Additional per-item fees:
- $1.50 per chair.
- $2.50 per table.
- $3.50 per table if it also includes linens.
- This service can be added to your estimate by calling them.
- Damage Waiver:
- Mandatory for every order. The specific cost percentage or flat fee is not listed but will be included in your quote. This covers potential accidental damage to rental equipment.
- Certificate of Insurance COI:
- An additional $20.00 fee if your venue or building requires Kelly Rentals to be listed as an additional insured.
- Payment Methods Accepted:
- VISA, MasterCard, Discover, and most Debit cards.
Example Cost Scenario Illustrative
Let’s say you’re planning a small backyard birthday party in DFW within 20 miles and need:
- 20 Folding Chairs
- 5 Folding Tables
- Delivery
- Setup/Breakdown
Approximate Calculation Hypothetical Base Rental, excluding damage waiver:
- Rental Cost Estimate:
- 20 Chairs @ $X each
- 5 Tables @ $Y each
- Let’s assume total rental is $150 based on current market rates for basic items.
- Deposit: $150 since it’s under $200, 100% deposit required
- Delivery: $110 standard rate
- Setup/Breakdown: $60 base + 20 chairs * $1.50 + 5 tables * $2.50 = $60 + $30 + $12.50 = $102.50
- Mandatory Damage Waiver: e.g., 8-10% of rental total, or a flat fee, let’s say $15
- Hypothetical Total: $150 rental + $110 delivery + $102.50 setup/breakdown + $15 waiver = $377.50
This hypothetical example demonstrates how various fees can quickly add up to the base rental cost.
It’s vital for customers to get a comprehensive, itemized quote to avoid surprises.
Kellyrentals.org Alternatives
While Kellyrentals.org appears to be a strong contender in the DFW and Austin event rental market, it’s always wise to explore alternatives to ensure you find the best fit for your specific event needs, budget, and preferences. Fairart.io Reviews
The event rental industry is competitive, with many providers offering similar services.
When considering alternatives, keep the following criteria in mind:
- Inventory: Do they offer the specific items you need tents, tables, chairs, AV, decor?
- Pricing & Policies: How do their rental fees, delivery charges, setup costs, and cancellation policies compare? Pay close attention to refund policies versus rain-checks.
- Service Area: Do they serve your specific location within DFW or Austin?
- Reputation & Reviews: What do other customers say about their reliability, quality of equipment, and customer service?
- Specializations: Do they specialize in certain event types e.g., weddings, corporate, backyard parties?
Here are some potential alternatives and types of companies to consider:
1. Large, Established Event Rental Companies
These companies often have extensive inventories, multiple locations, and robust logistical capabilities, similar to Kellyrentals.org.
- Key Features: Wide range of equipment, professional delivery and setup, established customer service, often serve larger events.
- Example Hypothetical/General: Companies like “Rental One” a large regional player or local branches of national chains might be options.
- Considerations: May have higher minimum order requirements or similar strict cancellation policies. They often cater to a broad clientele.
2. Local, Niche-Specific Rental Businesses
Some companies might specialize in a particular type of rental or event. Noirfonce.eu Reviews
- Tent Specialists: If your event is primarily focused on needing a complex tent setup, a company that specializes solely in tents might offer more advanced options, engineering, and setup expertise.
- Party Supply Stores with Rentals: Smaller local party supply stores sometimes offer basic rentals like folding tables, chairs, and perhaps some catering equipment.
- Audio Visual Specific Companies: For events with heavy AV needs concerts, conferences, a dedicated AV rental company might offer more specialized equipment, technical support, and experienced technicians.
- Considerations: May have limited inventory beyond their specialization, potentially requiring you to use multiple vendors.
3. All-Inclusive Event Planning & Rental Services
Some businesses combine event planning with their own rental inventory.
- Key Features: One-stop shop for both planning and equipment, coordinated logistics.
- Considerations: Might be more expensive due to the bundled service, and their inventory might be less diverse than a dedicated rental company. Best for those who want comprehensive support.
4. Online Rental Marketplaces Less Common for Large Items
While not typical for large items like tents and staging, some online platforms connect individuals or small businesses with rental equipment.
- Considerations: Quality and reliability can vary greatly, less suitable for professional large-scale events, often don’t include delivery or setup.
How to Evaluate Alternatives: Your Checklist
- Request Multiple Quotes: Always get quotes from at least 2-3 different companies. Provide the exact same list of items and services for an accurate comparison.
- Review Cancellation Policies: This is critical. Compare refund policies vs. rain-checks. Understand deposit requirements and refundability.
- Check Delivery & Setup Fees: These can vary significantly and add a substantial amount to your total.
- Read Recent Reviews: Look beyond just star ratings. Read comments about communication, punctuality, equipment quality, and problem resolution.
- Inquire About Damage Waivers/Insurance: Understand what’s mandatory and what’s optional, and what it covers.
- Confirm Equipment Availability: Especially for peak seasons, ensure the alternative company has the items you need for your specific dates.
- Customer Service Responsiveness: How quickly do they respond to inquiries? Do they seem knowledgeable and helpful?
By meticulously researching alternatives and comparing them against Kellyrentals.org using these criteria, you can confidently select the best rental partner for your event.
How to Make a Reservation and Payment with Kellyrentals.org
Navigating the reservation and payment process is a crucial step in securing your event rentals.
Kellyrentals.org provides clear guidelines on how to proceed, ensuring you understand the necessary steps and financial commitments. Openferry.com Reviews
Steps to Secure Your Equipment
- Get a Quote: The very first step, as discussed in the “Pricing” section, is to get an itemized quote for all the equipment you need. This can be done via their online form or by calling their office. The quote will outline the specific items, quantities, rental duration, and all associated fees delivery, setup, damage waiver, etc..
- Review and Accept the Rental Agreement: Once you receive your quote and are ready to proceed, Kellyrentals.org will provide a rental agreement. It is paramount that you read this document carefully. This agreement will detail:
- The exact items being rented.
- Rental dates and times.
- Total cost, including all fees.
- Payment schedule.
- Cancellation policy no refunds, only rain-checks.
- Damage waiver terms.
- Responsibilities of the customer e.g., condition of equipment upon return.
- Any specific terms for delivery, pickup, or setup.
- Submit Signed Rental Agreement: To officially reserve your equipment, you must return a signed copy of the rental agreement. This signifies your acceptance of their terms and conditions.
- Make the Required Deposit:
- For orders over $200, a 50% deposit is required.
- For orders under $200, a 100% deposit is required.
- Crucially, all deposits are non-refundable. This secures the availability of the equipment for your event.
- Full Balance Due Prior to Delivery: The remaining balance of your order is due 3 business days prior to the delivery date.
- If you’ve opted for a credit or debit card payment, the balance due will be processed automatically 3 business days before delivery. Ensure sufficient funds are available.
Important Payment & Reservation Policies
- Non-Refundable Deposits: Reiteration is key here because it’s a significant policy: Deposits are not refunded for any reason, including cancellations related to unforeseen circumstances like Covid-19 or other disasters.
- Rain-Check Policy for Cancellations: If you cancel, your paid funds including the deposit are converted into a rain-check credit.
- Validity: This rain-check is valid for 1 year from the original event date.
- Usage: It can be used towards any future rental with Kelly Rentals within that one-year period.
- Non-transferable: The rain-check can only be used by the individual or organization that made the original reservation.
- “Time Out, Not Time Used” Policy: As mentioned before, rental charges are based on the duration the equipment is out, not how long it’s actively used. No refunds for unused equipment.
- Accepted Payment Methods: VISA, MasterCard, Discover, and most Debit cards.
Practical Tips for Reservation
- Reserve Early: Especially for peak seasons spring, fall, holidays and popular items tents, specific chairs, it’s advisable to reserve your equipment as far in advance as possible to ensure availability. The website explicitly states, “Reservations are required to reserve your equipment as soon as possible so that you know you will be able to get what you need.”
- Double-Check Everything: Before signing the agreement and paying the deposit, meticulously review every detail of the quote and agreement: quantities, dates, times, delivery address, and all listed fees.
- Understand the Cancellation Policy: Be absolutely clear on the rain-check policy and the non-refundable nature of deposits. Plan accordingly for contingencies.
- Budget for All Fees: Don’t just budget for the rental items. Account for delivery, setup, damage waiver, and any specific time-slot fees.
- Maintain Records: Keep copies of your signed agreement, quote, and payment receipts for your records.
By following these steps and understanding the policies, you can smoothly navigate the reservation and payment process with Kellyrentals.org.
How to Cancel Kellyrentals.org Rental / Understanding the Rain-Check Policy
The cancellation policy at Kellyrentals.org is clear and consistently communicated throughout their website, particularly in their FAQ section.
It’s a non-refund policy, with a strong emphasis on a “rain-check” option.
This is a crucial aspect for any potential customer to understand before making a reservation.
Kellyrentals.org’s Cancellation Policy Overview
Kellyrentals.org explicitly states that they do not issue refunds for any reason if a customer decides to cancel their rental. This applies to all circumstances, including changes in plans, unexpected events, or even situations related to weather. Whitedreamvillas.com Reviews
Instead of a refund, they offer a rain-check option.
The Rain-Check Option in Detail
- What it is: When you cancel, the funds you have already paid including the deposit and any subsequent payments are held as a credit.
- Validity Period: This rain-check credit is valid for 1 year from the original event date. The validity period starts the day after your original event date.
- How it can be used: You can utilize this rain-check amount towards any future rental with Kelly Rentals during this one-year period. This means you can reschedule your event or use the credit for an entirely different event within that timeframe.
- Non-Transferable: The rain-check is specifically tied to the individual or organization that made the original reservation. It cannot be transferred to another party.
Key Aspects of the Policy
- No Refunds for Customer Cancellations: This is the foundational rule. Whether your plans change, you find a different vendor, or your event is outright cancelled, you will not receive a monetary refund. Your funds will convert to a rain-check.
- Weather-Related Cancellations: Even if severe weather conditions prohibit the installation of the rented equipment, Kellyrentals.org still does not issue refunds. The rain-check option applies here as well. They aim to accommodate your needs within the validity period of the rain-check.
- Non-Refundable Deposits: All deposits made for reservations are non-refundable. This includes deposits related to specific situations like Covid-19 or any other disaster. Deposits secure equipment availability and cover administrative costs.
- Rebooking: If you wish to reschedule your rental using your rain-check, you are advised to contact Kellyrentals.org as soon as possible. They will make efforts to accommodate your request, subject to equipment availability for the new date.
How to “Cancel” and Utilize Your Rain-Check
While you won’t be initiating a traditional refund cancellation, you would:
- Contact Kellyrentals.org: As soon as you know you need to cancel or reschedule your original event, reach out to their customer service team. Their number is provided on the website.
- Inform Them of Your Change: Clearly state that you need to cancel your current reservation and wish to apply the paid funds as a rain-check for future use.
- Confirm Rain-Check Details: Ensure you receive confirmation that your funds have been converted to a rain-check and understand its exact validity period.
- Plan for Future Use: Keep track of the rain-check’s expiration date. When you have a new event or need for rental equipment within that year, contact them to utilize your credit.
Practical Implications for Customers
- Plan Carefully: Given the no-refund policy, it’s essential to be as certain as possible about your event plans before making a reservation and paying a deposit.
- Consider Event Insurance: For very large or high-cost events, consider external event insurance that might cover losses due to cancellations, even if the vendor does not offer refunds. This is a common practice for major events.
- Understand the Risk: Be aware that your funds are tied up for a year if you cancel. If you anticipate needing flexibility or the possibility of a permanent cancellation, this policy requires careful consideration.
- Communicate Early: The sooner you communicate changes, the better they can assist you in finding alternative dates or uses for your rain-check within the validity period.
In summary, Kellyrentals.org operates on a strict non-refund policy for cancellations, offering a one-year rain-check credit instead.
Customers must be fully aware of this policy when entering into a rental agreement.
Kellyrentals.org vs. Competitors in DFW
When planning an event in the vast DFW metroplex, you’re faced with numerous choices for event rentals. Cellercise.com Reviews
Key Differentiators to Compare
-
Inventory Breadth & Depth:
- Kellyrentals.org: Boasts a very comprehensive catalog, from basic tables/chairs/tents to AV equipment, concession machines, crowd control, dinnerware, and even yard games. This wide range makes them a strong “one-stop shop” contender.
- Competitors: Some competitors might specialize e.g., primarily tents, or luxury decor, offering deeper expertise or unique high-end items in their niche. Others might have a broader but less extensive inventory.
- Consideration: For diverse event needs, Kellyrentals.org’s breadth is a major advantage, simplifying logistics. If you need something highly specific or niche, a specialist competitor might be better.
-
Pricing Structure & Transparency:
- Kellyrentals.org: Provides clear information on deposits 50% over $200, 100% under $200, delivery fees starting $110, setup fees base $60 + per item, and mandatory damage waiver. The “Get an Instant Quote” feature promotes transparency for specific orders.
- Competitors: Pricing models vary. Some might list more general prices online, while others require extensive calls for quotes. Delivery and setup fees are common across the industry, but their specific rates can differ. Some might include damage waivers or setup in a base price. others add them à la carte.
- Consideration: Kellyrentals.org’s upfront disclosure of fees even if not exact amounts for every item helps in initial budgeting. Always get itemized quotes from all contenders for a true comparison.
-
Cancellation & Refund Policy:
- Kellyrentals.org: Strictly no refunds, only a one-year non-transferable rain-check. Deposits are non-refundable. This is their most distinctive policy.
- Competitors: This is where significant differences can emerge. Many rental companies offer partial refunds with escalating cancellation fees closer to the event date e.g., 75% refund if cancelled 60+ days out, 50% for 30-59 days, etc.. Some might have more lenient policies for severe weather.
- Consideration: Kellyrentals.org’s policy requires a higher level of certainty from the customer. If flexibility or the possibility of outright cancellation is a major concern, alternatives with more traditional refund policies might be preferred, even if they come with cancellation fees.
-
Customer Service & Reputation:
- Kellyrentals.org: Boasts “1056+ 5-Star Reviews” and testimonials frequently praise staff responsiveness and helpfulness. This indicates a strong focus on client satisfaction.
- Competitors: Reputation varies. Online reviews Google, Yelp, WeddingWire, etc. are crucial. Look for consistent feedback on punctuality, equipment quality, and problem resolution.
- Consideration: Kellyrentals.org seems to excel here, with positive feedback often mentioning specific staff members, suggesting a personalized touch.
-
Logistics Delivery, Pickup, Setup: Treasurenft.xyz.com Reviews
- Kellyrentals.org: Offers both delivery and customer pick-up Dallas warehouse. Provides specific windows for delivery standard vs. paid specific time and charges for setup/breakdown.
- Competitors: Similar services are standard. Differences might arise in:
- Delivery Radius/Fees: Some might have wider free delivery zones or lower base fees.
- Customer Pick-up Locations: Number and accessibility of warehouses.
- Setup Expertise: For complex items like large tents, specialized companies might offer more integrated, higher-level setup teams.
- Consideration: Kellyrentals.org’s detailed breakdown of delivery and setup costs is a plus for budgeting.
Scenario-Based Comparison
- For a Standard, Mid-Sized Event e.g., Corporate Luncheon, Large Birthday: Kellyrentals.org is a very strong contender due to its comprehensive inventory and proven customer service, streamlining the rental process. The main consideration would be their cancellation policy.
- For a Large Wedding with High-End Decor & Custom Tents: While Kellyrentals.org offers tents and linens, a specialist wedding rental company or a high-end decor firm might offer more exclusive, curated collections or advanced tent structures that could elevate the aesthetic further. You might sacrifice the “one-stop shop” convenience for specialized luxury.
- For a Budget-Conscious Backyard Party: Smaller local rental companies might offer slightly lower base prices for basic items, but often lack the extensive inventory or sophisticated logistics of Kellyrentals.org. Customer pick-up from Kellyrentals.org could be a budget-saver if you handle transportation yourself.
- When Flexibility is Paramount: If your event has a high chance of being cancelled or postponed last minute, and securing a monetary refund is more important than a rain-check, then you must prioritize competitors with more flexible refund policies, even if it means higher cancellation fees.
Ultimately, the “best” choice depends on your specific needs, priorities, and tolerance for their specific cancellation policy.
It’s highly recommended to gather quotes from 2-3 top contenders in the DFW market, including Kellyrentals.org, and meticulously compare their offerings, terms, and overall value.
Frequently Asked Questions
What is Kellyrentals.org?
Kellyrentals.org is an event rental company based in the DFW Dallas-Fort Worth and Austin metroplex areas, specializing in providing equipment for various events such as weddings, birthday parties, corporate events, and graduations.
They offer a wide range of rental items including tables, chairs, tents, linens, audio-visual equipment, concession machines, and more.
What types of events does Kellyrentals.org cater to?
Kellyrentals.org caters to a broad spectrum of events, including weddings, birthday parties, corporate events, graduations, festivals, school events, concerts, presentations, and family gatherings. Firebirdtours.com Reviews
Their diverse inventory supports various scales and types of celebrations and functions.
What kind of rental equipment does Kellyrentals.org offer?
Kellyrentals.org offers a comprehensive catalog of rental equipment, such as:
- Seating & Tables: Chairs banquet, folding, Tables banquet, cocktail, folding.
- Shelter: Various sizes and styles of tents.
- Decor & Setup: Linens, pipe and drapes, flooring, staging, lighting.
- Audio Visual: Projectors, projection screens, PA systems, power speakers, microphones.
- Fun & Food: Concession equipment popcorn, cotton candy machines, yard games, dinnerware plates, glasses, utensils.
- Logistics & Power: Crowd control equipment stanchions, barriers, generators and power equipment.
How do I get a quote from Kellyrentals.org?
You can get a quote from Kellyrentals.org by filling out the “Get an Instant Quote” form on their website or by calling them directly at 214 915-2475. They will provide an estimate based on your specific rental needs, quantities, and event dates.
Is a deposit required to make a reservation with Kellyrentals.org?
Yes, a deposit is required. For orders over $200, a 50% deposit is needed. For orders under $200, a 100% deposit is required.
This deposit secures the event equipment for your reservation. Notomguitars.com Reviews
Is the deposit for Kellyrentals.org refundable?
No, all deposits made for reservations with Kellyrentals.org are non-refundable, regardless of the reason for cancellation, including unforeseen circumstances like Covid-19 or other disasters.
What is Kellyrentals.org’s cancellation policy?
Kellyrentals.org has a strict no-refund policy for cancellations.
If you cancel your rental, they do not issue refunds for any reason. Instead, they offer a “rain-check” option.
What is the “rain-check” option at Kellyrentals.org?
The rain-check option means that if you cancel, your paid funds including the non-refundable deposit will be held as a credit.
This credit is valid for 1 year from the original event date and can be used towards any future rental with Kellyrentals.org. It is non-transferable. The-shade-hut.com Reviews
Does Kellyrentals.org offer delivery services?
Yes, Kellyrentals.org offers delivery services.
Standard delivery rates start at $110 for locations up to 20 miles from their nearest location. Delivery fees increase with distance.
Can I request a specific delivery time from Kellyrentals.org?
Yes, you can schedule a specific delivery time.
For an additional fee of $200, Kellyrentals.org can guarantee delivery within a one-hour window.
This service is available only in the DFW metroplex. Sveasolar.be Reviews
Does Kellyrentals.org offer customer pick-ups?
Yes, customers can pick up their rented items from Kellyrentals.org’s warehouse located at 10312 Bickham Road, Dallas, TX 75220.
Does Kellyrentals.org set up and break down the equipment?
Yes, Kellyrentals.org offers setup and breakdown services for an extra charge.
The base fee is $60, plus additional per-item charges e.g., $1.50 per chair, $2.50 per table, $3.50 per table with linens. You can add this service to your estimate by calling them.
What happens if an item is lost or damaged during the rental period?
If an item is lost or damaged during your rental, you will be charged the replacement cost for that item.
Is a damage waiver mandatory at Kellyrentals.org?
Yes, a damage waiver is mandatory for every order placed with Kellyrentals.org. Buymie.ie Reviews
The specific cost of the waiver will be included in your quote.
What forms of payment does Kellyrentals.org accept?
Kellyrentals.org accepts VISA, MasterCard, Discover, and most Debit cards.
What are Kellyrentals.org’s office hours?
Their Dallas, Texas office hours are generally Monday through Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. They are closed on Sundays. In-person visits are by appointment only.
Do I need a Texas state ID to rent from Kellyrentals.org?
Yes, a valid Texas state ID is required for all rentals.
You must also be at least 18 years old to rent equipment.
Can Kellyrentals.org accommodate early morning or late-night deliveries/pickups?
Yes, for an additional fee, Kellyrentals.org provides services for events starting early in the morning or late at night.
For example, a $300 fee applies for 7 AM – 8 AM delivery, and $150 for deliveries before 11 AM or after 10 PM.
For Saturday or Sunday events, delivery is typically on the day prior.
What if weather conditions prevent equipment installation?
If weather conditions prohibit the installation of rented equipment, Kellyrentals.org still adheres to its no-refund policy.
However, the rain-check option will apply, holding your funds for future use within one year.
Can I get a Certificate of Insurance COI from Kellyrentals.org for my venue?
Yes, you can request a COI to list your building or venue as an additional insured.
There is an additional fee of $20.00 for this service.
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