Based on looking at the website, Patchitt-joinery.co.uk appears to be a legitimate and well-established joinery company operating out of Nottingham, Derby, and surrounding regions in the UK, with options for nationwide delivery.

Their online presence showcases a long history, dating back to 1958, emphasizing high-quality craftsmanship in bespoke timber products.

This company specializes in a wide array of custom wooden items, including doors, windows, conservatories, staircases, and fitted wardrobes, aiming to provide durable and aesthetically pleasing solutions for residential and commercial spaces.

The website clearly outlines their services, showcases a portfolio of past projects, and includes positive customer testimonials, suggesting a focus on client satisfaction and professional execution.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Patchitt-joinery.co.uk Review & First Look

Upon initial review, Patchitt-joinery.co.uk presents itself as a highly professional and experienced joinery firm.

The website’s design is clean, functional, and user-friendly, allowing visitors to easily navigate through their extensive range of services and product offerings.

The immediate impression is one of reliability and established expertise, backed by a significant operational history.

Company Heritage and Experience

Established since 1958: This detail is prominently displayed, highlighting over 60 years of experience in the joinery industry. Such a long tenure is a strong indicator of stability, expertise, and a proven track record. In an industry where trust and quality are paramount, decades of operation speak volumes.
Reputation for High Quality Workmanship: The site consistently emphasizes their dedication to high-quality craftsmanship in everything they do. This isn’t just a claim. it’s reinforced by the types of bespoke products they offer, which inherently demand precision and skill.
Primary Door Manufacturers in Nottingham, Derby, and Surrounding Regions: While they do much more, their strong regional presence as leading door manufacturers suggests a significant market share and local recognition for their core offerings.

Website Design and User Experience

Clean and Intuitive Layout: The navigation menu is clear, with logical categories like “Our services,” “About,” “Recent Project,” and “Blog.” This structure makes it easy for potential clients to find what they’re looking for quickly.
Visual Appeal: The website utilizes high-quality images of their crafted timber products, effectively showcasing the beauty and detail of their work. From elegant entrance doors to breathtaking staircases, the visuals reinforce their commitment to aesthetic excellence.

Patchitt-joinery.co.uk Features

Patchitt-joinery.co.uk offers a comprehensive suite of features that underscore their specialization in bespoke timber products and customer-centric service.

Their offerings extend far beyond simple manufacturing, encompassing design, consultation, and installation. Themedev.net Reviews

Bespoke Timber Products and Craftsmanship

Extensive Product Range: Patchitt Joinery manufactures and installs a wide array of beautiful timber products, including:
- External and Internal Doors: From elegant entrance doors to handcrafted internal doors and bi-fold options.
- Windows: Bespoke wooden windows designed for various architectural styles.
- Staircases: Offering both new staircase constructions and renovation services, emphasizing breathtaking designs.
- Conservatories & Orangeries: Specialists in traditional conservatory and sunroom construction.
- Kitchens & Fitted Wardrobes: Solid timber kitchen doors, carcassing, and custom-fitted wardrobes.
- Other Specialized Joinery: This includes wooden gates, roof lanterns, timber frame and porch construction, and CNC crafted products.
British Hand-Made: A strong emphasis is placed on their products being “British hand-made,” signifying quality craftsmanship and supporting local industry. This resonates with clients seeking authentic, durable, and precisely engineered items.
A-Rated Window Systems: For their window offerings, specifying “A-rated window systems” indicates a commitment to energy efficiency and modern performance standards, an important factor for contemporary home improvements.

Comprehensive Service Process

Detailed Work Process: The website clearly outlines a multi-step work process designed to ensure client satisfaction and project success. This transparency is a significant feature:
1. Enquiry: Initial customer contact with rough dimensions and photos.
2. Discussion: In-depth conversation about project needs, special requests, and expert advice.
3. Design: Collaborative design based on client vision or recommendations, with an estimated cost.
4. Site Survey: If required, a detailed site survey to obtain exact measurements and logistical requirements.
5. Written Quote: A formal quote with an acceptance form detailing exact specifications.
6. Implement: Manufacturing, finishing, and installation tailored to customer requirements.
CNC Machining & CAD Design Service: The inclusion of modern technologies like CNC machining and CAD design highlights their blend of traditional craftsmanship with contemporary precision, allowing for complex and accurate bespoke designs.
High Quality Spray Finishing: This detail suggests a commitment to durable and aesthetically pleasing finishes, ensuring the longevity and appearance of their timber products.

Patchitt-joinery.co.uk Pros & Cons

Understanding the strengths and potential areas for improvement is crucial for any service.

Patchitt-joinery.co.uk exhibits several significant advantages, while a few minor points could be considered.

Pros

Decades of Experience and Established Reputation: With roots dating back to 1958, the company boasts over 60 years in the joinery business. This extensive experience translates into a deep understanding of materials, techniques, and client needs, fostering high trust.
High-Quality, Bespoke Craftsmanship: Their core strength lies in providing tailor-made timber products. They emphasize “high quality workmanship” and “British hand-made” items, ensuring that clients receive unique, durable, and precisely fitted solutions, rather than mass-produced generic options.
Comprehensive Range of Services: From external doors and windows to complex conservatories, staircases, and fitted kitchens, they offer a wide spectrum of joinery services. This makes them a one-stop-shop for many home renovation or construction projects involving timber.
Transparent and Detailed Work Process: The website clearly outlines their project methodology, from initial enquiry to final installation. This transparency helps manage client expectations and ensures a structured approach to each job.
Positive Customer Testimonials: The website prominently features several positive Google reviews, with clients praising the quality of work, efficiency, professionalism, and cleanliness of the team. For instance, Patricia Noakes Jan 24 noted “Beautiful finish” and “worked very efficiently,” while Megan Feb 23 highlighted them as “kind, professional and used very modern tools without any mess.”
Showroom Availability: The option to “Visit our showroom” allows potential clients to physically inspect the quality and range of their products firsthand, which is a significant advantage over purely online services.
Regional Specialization with National Delivery: While strong in Nottinghamshire, Derbyshire, and Leicestershire, their ability to “arrange nationwide delivery” extends their reach, making their bespoke services accessible to a broader clientele.

Cons

Lead Time for Bespoke Orders: One customer review mentioned, “Although it took some time from placing the order to the work being carried out, the results were excellent.” While expected for bespoke, high-quality work, potential clients should be aware that custom orders may involve longer lead times compared to off-the-shelf solutions.
No Online Pricing Information: As is common with bespoke services, specific pricing is not available directly on the website. Customers need to go through the enquiry and quote process to get cost estimates. While understandable for custom work, some might prefer preliminary pricing guides.
Limited Online Portfolio of “Recent Projects”: While a section exists, the number of showcased projects under “Recent Project View All” seems somewhat limited for a company established in 1958. Expanding this visual portfolio could further inspire and inform potential clients.
General Tone is Purely Commercial: While professional, the website’s content is primarily focused on promoting their services and quality. There isn’t much in the way of educational content beyond blog posts, or deeper engagement that explores the artistry or challenges of bespoke joinery in a more narrative format.

Patchitt-joinery.co.uk Alternatives

When considering bespoke joinery services, it’s wise to explore alternatives to ensure the best fit for your specific project, budget, and location.

While Patchitt-joinery.co.uk offers exceptional quality, other reputable joinery firms exist that might specialize in different niches or serve alternative geographical areas.

Local Bespoke Joinery Firms

Regional Specialists: Many regions across the UK have highly skilled local joiners. Searching for “bespoke joinery ” will typically yield a list of local craftsmen and companies. These firms often offer personalized service, similar to Patchitt Joinery, and may be more convenient for site visits and localized project management.
- Example: The Bespoke Joinery Company various locations or Local independent workshops in the Midlands.
- Key Consideration: Look for firms with strong local reviews, clear portfolios of similar work, and transparent quoting processes.

Larger Joinery Manufacturers

National Suppliers: While Patchitt Joinery offers nationwide delivery, some larger manufacturers operate on a national scale with multiple production facilities, potentially offering different lead times or product ranges.
- Example: Premdor for internal doors or Jeld-Wen for windows and doors. These are typically mass-production companies, but some also offer bespoke lines or custom sizing.
- Key Consideration: These might be suitable for more standard or semi-bespoke projects rather than fully custom, intricate designs.

Specialized Joinery Services

Specific Niche Providers: If your project is highly specialized e.g., only historic window restoration, intricate wood carving, or specific types of timber framing, you might find firms that focus solely on those niches.
- Example: Companies specializing in heritage joinery for period properties, or firms focused solely on timber frame construction.
- Key Consideration: These specialists often possess unparalleled expertise in their specific domain, which can be invaluable for unique or challenging projects.

Comparison Points When Choosing an Alternative

When evaluating alternatives, consider these factors: Window-tint.co.uk Reviews

Portfolio and Experience: Do they have examples of work similar to your project? How long have they been in business?
Customer Reviews and Testimonials: What do previous clients say about their quality, communication, and professionalism?
Location and Logistics: Are they local enough for easy site visits, or do they offer reliable nationwide delivery and installation?
Materials and Techniques: Do they use high-quality timber and employ techniques e.g., CNC, traditional joinery that align with your expectations for precision and durability?
Quoting Process and Transparency: Is their pricing clear, and do they provide detailed written quotes for bespoke work?
Consultation and Design Services: Do they offer design assistance and work collaboratively to bring your vision to life?

Ultimately, the best alternative will depend on the specifics of your project.

Patchitt-joinery.co.uk sets a high bar with its blend of experience, quality, and comprehensive service, making it a strong benchmark for comparison.

How to Get a Quote from Patchitt-joinery.co.uk

Since Patchitt-joinery.co.uk specializes in bespoke timber products, direct pricing isn’t available on their website.

Instead, they follow a structured process to provide accurate, personalized quotes.

This ensures that the estimate accounts for the unique specifications of your project, including materials, design complexity, dimensions, and installation requirements. Gentlepawsupplies.com Reviews

Steps to Obtain a Quote

Patchitt-joinery.co.uk clearly outlines their “Work Process” and “Enquiry Process” on their website, which guides potential clients through obtaining a quotation.

Make an Enquiry:
- Contact Methods: The website provides multiple ways to initiate contact:
  - Phone: You can call them directly at 01159390011. This is often the quickest way to get an initial conversation started.
  - Email: They provide two email addresses for inquiries: [email protected] and [email protected]. Sending an email allows you to provide detailed information upfront.
  - Online Contact Form: While not explicitly highlighted as a separate form, the contact details at the bottom of the page serve as the primary means to get in touch.
- Initial Information: When you make an enquiry, be prepared to provide:
  - An idea of what you wish to achieve e.g., “I need new internal doors,” “I’m looking for a bespoke staircase,” “I’m planning a conservatory”.
  - Some rough dimensions if possible e.g., “The opening for the doors is approximately 2 meters high by 1.5 meters wide”.
  - Photos of the current space or existing joinery, if applicable. This helps them understand the context and scope.
Discussion:
- Once your enquiry is received, a representative from Patchitt Joinery will contact you.
- They will discuss your project in detail, asking all necessary questions to understand your requirements, preferences, and any special requests.
- They will also provide appropriate advice based on their extensive experience.
Design and Estimated Cost:
- Based on your discussion, they will put together a suitable design. This design can be based on your specific requests or their recommendations.
- At this stage, they will also provide an estimated cost for the project. This is a preliminary figure, which may be refined after a site survey.
Site Survey If Required: Rockdenim.com Reviews
- For projects requiring precise measurements and logistical assessment, a site survey will be carried out upon instruction.
- This step is crucial for obtaining exact sizes and identifying any specific challenges or requirements of the installation environment. This ensures that the final product fits perfectly and the installation proceeds smoothly.
Written Quote:
- After the site survey or once all necessary information is gathered, you will receive a written quote along with an acceptance form.
- This document will detail the exact specifications of the work to be carried out, including materials, design elements, finishes, and the final cost. This comprehensive quote ensures transparency and clarity before any work commences.

Tips for a Smooth Quoting Process

Be Prepared: The more information you can provide upfront dimensions, photos, design ideas, budget range, the more accurate and quicker the initial estimate will be.
Ask Questions: Don’t hesitate to ask about materials, finishes, lead times, installation process, and warranty.
Clarify Expectations: Ensure that the quote clearly outlines everything included in the price to avoid misunderstandings later.
Review Thoroughly: Read the written quote and acceptance form carefully before committing.

By following this process, Patchitt-joinery.co.uk ensures that each client receives a tailored solution and a transparent understanding of the investment required for their high-quality bespoke joinery.

Patchitt-joinery.co.uk Pricing

As a company specializing in bespoke, handcrafted timber products, Patchitt-joinery.co.uk does not display fixed pricing on their website.

This is standard practice in the custom joinery industry because the cost of each project is highly variable, depending on numerous factors.

Clients seeking their services should anticipate a personalized quotation process rather than a standardized price list. Emailwarmup.com Reviews

Factors Influencing Pricing

The final price for any bespoke joinery project from Patchitt-joinery.co.uk will be determined by several key elements:

Type of Product: The complexity and scale of the item significantly impact cost. For example:
- Doors: A simple internal door will cost less than an ornate, large external bifold door with multiple panes and specialized locking mechanisms.
- Staircases: A complete bespoke staircase, especially with intricate balustrades or curves, will be a much larger investment than a staircase renovation or a simple straight run.
- Conservatories/Orangeries: These are substantial construction projects involving extensive design, materials, and installation, and thus represent a significant investment.
Timber Species and Quality: The choice of wood is a major cost driver. Hardwoods like oak, walnut, or mahogany are typically more expensive than softwoods, but offer superior durability and aesthetic appeal. The specific grade and origin of the timber also play a role.
Design Complexity and Customization:
- Intricate Designs: Highly customized designs, unique profiles, complex joinery techniques, and detailed carvings will increase labor hours and material wastage, leading to higher costs.
- CNC Crafting: While efficient for certain tasks, custom CNC work requires programming and specialized setup, which contributes to the overall price.
Finishing Options: The type of finish applied e.g., lacquer, paint, stain, oil, high-quality spray finishing affects the final price due to material cost and labor required for application.
Hardware and Fittings: The choice of hinges, handles, locks, glazing for windows and doors, and other ironmongery can vary widely in price. High-end, secure, or designer hardware will add to the total.
Installation Requirements:
- Complexity of Installation: Difficult access, uneven existing structures as noted in one review about frames being “out of true”, or projects requiring significant on-site adaptation will increase installation costs.
- Location: While they cover Nottinghamshire, Derbyshire, Leicestershire, and can arrange nationwide delivery, very distant installations might incur additional travel and logistical expenses.
Project Size and Volume: Larger projects might benefit from some economies of scale in terms of material procurement, but the overall labor and material costs will naturally be higher.

Understanding the Investment

Given the bespoke nature of their work, Patchitt-joinery.co.uk positions itself as a provider of high-quality, long-lasting timber products. The investment reflects:

Skilled Craftsmanship: The labor of experienced joiners who produce precise, durable, and aesthetically pleasing items.
Premium Materials: Use of quality timber and associated hardware.
Personalized Service: The entire process from consultation, design, site survey, to manufacturing and installation is tailored to the client’s specific needs.

Clients should approach Patchitt-joinery.co.uk with the understanding that they are investing in custom-made solutions designed for longevity and unique appeal, rather than off-the-shelf products.

The quoting process is designed to provide a transparent and accurate cost tailored to their exact requirements.

Patchitt-joinery.co.uk vs. Competitors

When evaluating Patchitt-joinery.co.uk against its competitors, especially in the bespoke joinery market, several distinguishing factors emerge that highlight its unique position and value proposition. Littlecaesars.com Reviews

Patchitt-joinery.co.uk’s Core Strengths

Longevity and Proven Track Record 60+ Years: This is perhaps their most significant competitive advantage. Being established since 1958 instills a level of trust and confidence that newer or less established firms simply cannot match. This deep history suggests consistent quality, adaptability, and resilience in the market.
- Competitor Comparison: Many smaller joinery firms might have excellent craftsmanship but lack the multi-generational history and the implied stability that comes with it. Larger, more modern manufacturing plants might exist, but they often lack the “bespoke” and “hand-made” emphasis of Patchitt.
Commitment to High-Quality Bespoke Work: Patchitt-joinery.co.uk emphasizes bespoke, British hand-made products, using quality materials and precise techniques including modern CNC. Their focus is on creating unique, fitted solutions rather than mass-produced items.
- Competitor Comparison: Many joiners offer custom work, but the level of sophistication, range of products from doors to conservatories and full kitchens, and dedication to intricate detail can vary. Some competitors might specialize in just one area e.g., staircases only, whereas Patchitt offers a broader spectrum.
Comprehensive Project Management and Transparency: Their detailed 6-step process from enquiry to installation provides a clear roadmap for clients. This level of transparency in managing expectations and detailing the work scope is a significant differentiator.
- Competitor Comparison: Smaller workshops might be less structured in their project management, while larger firms might have rigid, less flexible processes. Patchitt strikes a balance, offering structure without losing the personal touch.
Local Reputation with Extended Reach: Being a “primary door manufacturer in Nottingham, Derby and the surrounding regions” gives them strong local credibility and word-of-mouth referrals. Their ability to arrange “nationwide delivery” extends their market without diluting their local focus.
- Competitor Comparison: Many local joiners are limited to a specific geographic radius. National providers might lack the personal touch or local understanding. Patchitt effectively bridges this gap.
Positive Customer Feedback: The readily available Google reviews on their website showcase consistent praise for quality, professionalism, and efficiency. This social proof is powerful.
- Competitor Comparison: While many businesses have reviews, the specific points highlighted e.g., “no mess,” “efficient,” “fantastic from start to finish” speak to operational excellence beyond just product quality.

Potential Areas Where Competitors Might Differentiate

Specialized Niche Focus: Some competitors might outperform Patchitt in a highly specific niche, e.g., if a client needs only antique window restoration, a firm specializing solely in that might have deeper, more concentrated expertise in that one area.
Pricing for Standard Items: For very standard, off-the-shelf items that don’t require bespoke measurements or unique designs, mass-production manufacturers might offer lower prices due to economies of scale. However, this comes at the expense of customization and unique quality.
Faster Turnaround for Non-Bespoke: Companies dealing in pre-fabricated or semi-custom items can often offer much shorter lead times compared to the true bespoke process Patchitt undertakes.

In essence, Patchitt-joinery.co.uk stands out as a reliable, experienced, and high-quality bespoke joinery provider.

Their longevity, broad product range, and structured approach make them a strong contender for clients seeking custom timber solutions where quality and reliability are paramount.

When comparing, clients should weigh the importance of bespoke craftsmanship and established reputation against factors like speed and potentially lower costs for less customized options.

Client Testimonials and Project Showcases

One of the most effective ways Patchitt-joinery.co.uk demonstrates its expertise and reliability is through showcasing real-world projects and featuring authentic client feedback.

This provides tangible evidence of their capabilities and the positive impact they have on their customers’ homes and businesses. Bluestacks.com Reviews

Real-World Client Testimonials

The website prominently displays a section with “Client’s Feedback” powered by Google Reviews, which adds a layer of authenticity.

The reviews are highly positive, reflecting consistent customer satisfaction.

Elaine Doe Feb 2024: Praises “Brilliant service, especially Sam,” and “Internal doors fitted, with no mess, look beautiful.” This highlights professionalism and clean execution.
Patricia Noakes Jan 2024: Notes “Beautiful finish” on new internal doors, commending “Sam and Co.” for working “very efficiently, having to deal with some frames out of true. Doors open and close beautifully. Any mess all cleaned up at the end of the day.” This review specifically addresses their ability to handle challenges in older properties.
Kate Phillips Jan 2024: Describes “bespoke fitted wardrobes including a window bench and dressing table.” She states, “Sammy and his team were fantastic from start to finish. The quality of the work and finish is brilliant and we highly recommend them.” This showcases their skill in custom furniture.
David Beeson Sep 2023: Mentions replacing internal doors in an “80 year old house,” acknowledging “it took some time from placing the order to the work being carried out, the results were excellent.” He praises the doors’ “nice lacquer finish” and “very professional job.” This points to their meticulous approach, even if it requires more time.
Megan Feb 2023: Highlights John, Sam, and their colleague for doing “an excellent job changing our internal doors and also fixed our creaky stairs.” She describes them as “kind, professional and used very modern tools without any mess.” This speaks to their comprehensive service and efficiency.

Collectively, these reviews underscore several recurring themes:

High Quality Finish: Repeated mentions of “beautiful finish” and “brilliant quality.”
Professionalism and Efficiency: The team Sam, John, and colleagues are consistently praised for being professional, efficient, and tidy “no mess”.
Problem-Solving: Ability to handle challenges like “frames out of true” in older homes.
Customer Service: Described as “brilliant service” and “kind.”

Project Showcases

The “Recent Project” section on the website provides visual evidence of their diverse capabilities across various settings.

While the number of visible projects is limited, the categories suggest a broad range of work: Suitableshop.nl Reviews

Apartments: Indicating residential projects in multi-unit dwellings.
Hospital: Suggests commercial or institutional joinery work, which often requires adherence to specific regulations and high durability.
Office: Showcasing their ability to provide custom joinery for commercial workspaces.
Residential: General home improvement and renovation projects.
Restaurant: Pointing to commercial fit-outs where aesthetics and functionality are crucial.

Some specific examples highlighted within the service descriptions include:

Elegant Entrance Doors
French Doors
External Bifold Doors
Garage Doors
Handcrafted Internal Doors
Internal Screens and Bifold Doors
Bespoke Wooden Windows
Breathtaking Staircases
Conservatories, Orangeries and Sun Rooms
Kitchens and Fitted Wardrobes
Ornate Roof Lanterns
Bespoke Porches and Trusses

The combination of authentic testimonials and a categorized project showcase allows potential clients to see the breadth and quality of Patchitt-joinery.co.uk’s work, building confidence in their choice of a reputable and skilled joinery partner.

Key Service Offerings and Specializations

Patchitt-joinery.co.uk distinguishes itself through a comprehensive array of bespoke joinery services, demonstrating expertise across various applications within residential and commercial settings.

Their specialization lies in custom-crafted timber solutions, ensuring that each product is tailored to the client’s specific needs and architectural style.

Doors: Internal, External, and Bi-Fold Solutions

External Doors: Patchitt Joinery manufactures and installs elegant entrance doors, robust garage doors, and versatile external bi-fold doors. These are designed not only for aesthetic appeal but also for security, durability, and weather resistance, crucial for the British climate. They can create unique designs that perfectly complement a property’s exterior.
Internal Doors: Their range includes handcrafted internal doors and internal screens, as well as bi-fold doors. Clients can choose from a variety of timber types, finishes, and designs to match their interior décor, from traditional to contemporary. The emphasis is on precise fitting and smooth operation, as highlighted in customer reviews.
Door Fitting Service: Beyond manufacturing, they provide a professional door fitting service, ensuring that their custom-made doors are installed correctly and function flawlessly. This end-to-end service simplifies the process for the client.

Windows: Bespoke Wooden Windows

Custom Design and Manufacturing: They offer bespoke wooden windows, crafted to specific dimensions and styles. This is particularly valuable for period properties requiring historically accurate replacements or for new builds desiring unique window designs.
A-Rated Window Systems: Their commitment to modern performance is evident in the use of “A-rated window systems.” This ensures high levels of thermal efficiency, contributing to reduced energy consumption and improved comfort within the property.

Staircases: New Builds and Renovation

Breathtaking Staircases: Patchitt Joinery specializes in designing and manufacturing custom staircases that serve as central architectural features. This includes complex designs, intricate balustrades, and a variety of timber options to create truly unique and stunning focal points.
Staircase Renovation Service: For existing properties, they offer renovation services to revitalize old or creaky staircases, updating their appearance and improving their structural integrity, as evidenced by satisfied client feedback.

Conservatories, Orangeries, and Sun Rooms

Traditional Conservatory Specialists: They are experts in constructing traditional conservatories, orangeries, and sun rooms. These timber structures add significant living space and connect the indoors with the outdoors, designed to be both beautiful and highly functional.
Tailored Designs: Each conservatory or orangery is designed to complement the existing architecture of the home, considering factors like light, space, and intended use, ensuring seamless integration.

Kitchens and Fitted Wardrobes

Solid Timber Kitchens: Patchitt Joinery crafts solid timber kitchen doors and carcassing, providing a durable and timeless foundation for bespoke kitchens. This offers a higher quality alternative to many mass-produced kitchen units.
Custom Fitted Wardrobes: They design and install fitted wardrobes that maximize storage space and integrate seamlessly into bedrooms, including bespoke solutions like window benches and dressing tables, as praised by clients.

Other Bespoke Timber Products

Wooden Gates: Manufacturing sturdy and aesthetically pleasing wooden gates for various applications.
Roof Lanterns: Ornate roof lanterns that allow natural light to flood interior spaces, often used in conservatories, kitchens, or extensions.
Timber Frame & Porch Construction: Offering structural timber work for porches and other architectural elements.
CNC Crafted Products: Utilizing advanced CNC machining and CAD design services for precision and efficiency in complex joinery components.

This diverse range of services, coupled with their emphasis on bespoke craftsmanship and attention to detail, positions Patchitt-joinery.co.uk as a versatile and reliable partner for high-quality timber joinery projects. Wipter.com Reviews

Customer Support and Communication

Effective customer support and clear communication are pillars of a successful service-based business, especially in the bespoke joinery industry where projects are unique and often involve significant investment.

Patchitt-joinery.co.uk appears to prioritize these aspects, offering multiple channels for communication and outlining a structured engagement process.

Accessible Contact Channels

The website provides various straightforward ways for clients to get in touch:

Phone Numbers:
- Primary: 01159390011
- Additional appears on some sections: 818-758-4076 Note: This latter number, ‘818’ area code, suggests a US number, which might be a typo or an old reference on a UK-focused site. The ‘0115’ number is unequivocally UK-based, specific to Nottingham. It’s advisable for UK clients to use the 0115 number.
Email Addresses: Gleac.com Reviews
- [email protected]
- [email protected]
These direct email addresses indicate a personal touch and allow clients to send detailed inquiries or project specifications.
Physical Address:
- Company Address: The Pencil Works, Lenton Street, Sandiacre, Nottingham, Nottinghamshire, NG10 5DJ.
- This physical presence, along with the showroom, offers a tangible point of contact for clients who prefer in-person meetings or wish to visit the premises.
Operating Hours:
- Monday-Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 3:30 PM
These clearly stated hours ensure clients know when they can expect a response, promoting efficiency.

Communication During the Work Process

Patchitt-joinery.co.uk’s outlined “Work Process” inherently builds in several communication points: Lefeufires.com Reviews

Initial Enquiry & Discussion: The first steps involve the customer making an enquiry and a subsequent discussion. This is where their team actively engages to understand client needs, answer questions, and provide advice. This proactive communication ensures that the project starts on the right foot with mutual understanding.
Design & Quoting: Communication continues during the design phase, where preferences are discussed, and an estimated cost is provided. The subsequent detailed written quote serves as a formal communication document, clearly detailing the scope of work and costs.
Site Survey: If a site survey is required, it involves direct interaction to obtain exact measurements and discuss logistical requirements, further solidifying the project plan.
Implementation & Updates: While not explicitly detailed in the public process, a professional bespoke joinery firm would maintain communication during the manufacturing and installation phases, providing updates and addressing any unforeseen issues. Client testimonials often praise their “professional” and “efficient” team, implying good communication throughout.

Customer Feedback Reinforces Communication Quality

The numerous positive Google reviews frequently highlight the professionalism and helpfulness of the team members, particularly Sam and John.

Phrases like “Brilliant service, especially Sam,” and “kind, professional” suggest that clients experience not only high-quality work but also effective and pleasant communication from the Patchitt Joinery team.

The ability to handle “frames out of true” and still deliver “beautiful finish” suggests good communication around challenges and solutions.

In summary, Patchitt-joinery.co.uk provides robust contact options and follows a structured engagement process that fosters transparent communication.

This, combined with positive client feedback, indicates a strong commitment to customer support, which is vital for managing bespoke projects effectively. Hobbii.fi Reviews

Frequently Asked Questions

What is Patchitt-joinery.co.uk?

Patchitt-joinery.co.uk is the official website for Patchitt Bespoke Joinery, a UK-based company specializing in the manufacture and installation of high-quality, custom timber products like doors, windows, staircases, conservatories, and fitted wardrobes.

Where is Patchitt Bespoke Joinery located?

Patchitt Bespoke Joinery is located at The Pencil Works, Lenton Street, Sandiacre, Nottingham, Nottinghamshire, NG10 5DJ, United Kingdom. They also have a showroom available for visits.

How long has Patchitt Bespoke Joinery been in business?

Patchitt Bespoke Joinery was established in 1958, giving them over 60 years of experience in the joinery industry.

What types of products does Patchitt-joinery.co.uk offer?

They offer a wide range of bespoke timber products including external doors, internal doors, windows, French & bi-fold folding doors, wooden gates, staircases, staircase renovation, conservatories & orangeries, kitchens & fitted wardrobes, roof lanterns, timber frame & porch construction, and CNC crafted products.

Does Patchitt-joinery.co.uk provide installation services?

Yes, Patchitt Bespoke Joinery provides both manufacturing and installation services for their bespoke timber products. Thamespartyboats.co.uk Reviews

What areas does Patchitt-joinery.co.uk serve for installation?

They supply and install in Nottinghamshire, Derbyshire, Leicestershire, and surrounding regions.

They can also arrange nationwide delivery for their products.

How do I get a quote from Patchitt-joinery.co.uk?

To get a quote, you can contact them via phone 01159390011 or email [email protected], [email protected] with your project idea, rough dimensions, and photos.

They will then discuss your needs, provide an estimated cost, potentially conduct a site survey, and issue a written quote.

Does Patchitt-joinery.co.uk offer standard pricing?

No, as they specialize in bespoke, custom-made products, pricing is not standard and varies based on the specific design, materials, complexity, and installation requirements of each project. You need to request a personalized quote. Allthingswild.co.uk Reviews

Are the products from Patchitt-joinery.co.uk custom-made?

Yes, their core specialization is in British hand-made bespoke products, tailored to the specific needs and design preferences of each client.

Does Patchitt-joinery.co.uk use modern manufacturing techniques?

Yes, they utilize modern tools and services such as CNC machining and CAD design to ensure precision and efficiency in their bespoke joinery.

What are Patchitt-joinery.co.uk’s business hours?

Their business hours are Monday-Thursday: 8:00 AM – 4:30 PM, and Friday: 8:00 AM – 3:30 PM.

Can I see examples of their work?

Yes, the website features a “Recent Project” section with categories like Apartments, Hospital, Office, Residential, and Restaurant projects. You can also visit their showroom.

Are the customer reviews on the website genuine?

The website displays client feedback powered by Google Reviews, which are external, verified reviews from actual customers. Elysiumdentalturkey.com Reviews

What kind of customer service can I expect from Patchitt-joinery.co.uk?

Based on customer testimonials, you can expect professional, efficient, and kind service.

Clients frequently praise the team’s communication and ability to handle challenges effectively.

Do they offer solutions for older properties?

Yes, customer reviews indicate that Patchitt Bespoke Joinery is capable of working with older properties, even dealing with challenges like “frames out of true” to ensure a beautiful and functional finish.

What kind of finish do they apply to their products?

They offer high-quality spray finishing, among other options, to ensure a durable and aesthetically pleasing finish for their timber products.

Do they offer energy-efficient windows?

Yes, their bespoke wooden windows include “A rated window systems,” indicating a commitment to energy efficiency.

What is the process for a large project like a conservatory?

For large projects, their detailed work process involves an initial enquiry, in-depth discussion, design and estimated cost, an essential site survey to obtain exact sizes, a comprehensive written quote, and finally, manufacturing, finishing, and installation.

What are the contact details for Patchitt-joinery.co.uk?

You can contact them via phone at 01159390011 or email at [email protected] and [email protected].

Do they handle staircase renovations?

Yes, Patchitt Bespoke Joinery offers a specialized staircase renovation service, in addition to crafting new staircases.

Patchitt-joinery.co.uk Reviews