Based on looking at the Horsematshop.co.uk website, it appears to be a legitimate and well-established online retailer specializing in equestrian matting and related rubber products within the UK.

The site showcases a clear focus on horse mats for stables, horseboxes, and trailers, alongside other applications like gym mats and safety matting.

For those seeking reliable, high-quality matting solutions for their equestrian needs, Horsematshop.co.uk presents itself as a dedicated supplier with a range of products designed for durability and specific uses.

It’s crucial, as with any online purchase, to delve into customer feedback and service specifics to ensure a smooth and satisfactory experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Horsematshop.co.uk Review & First Look

Horsematshop.co.uk positions itself as a leading provider of equestrian matting in the UK, and a first glance at their website confirms this specialization.

The site is clean, navigable, and clearly lays out their product offerings, targeting horse owners, stable managers, and even those needing heavy-duty matting for other applications like home gyms.

Initial Impressions of the Website

Upon landing on Horsematshop.co.uk, you’re greeted with a professional layout.

Key information like contact details and product categories are easily accessible.

The site emphasizes their expertise and commitment to quality, which is reassuring for a niche product like equestrian matting. Gsmhope.com Reviews

User Interface: The design is straightforward, prioritizing ease of navigation. Product categories are logically grouped, making it simple to find specific matting types.
Information Accessibility: Details about their products, services, and company ethos are readily available, including a dedicated “About Us” section.
Visuals: Product images are clear and give a good representation of the matting, though additional in-situ photos or videos could enhance the user experience further.

Product Range Overview

The core of Horsematshop.co.uk’s offering revolves around various types of rubber matting.

They cater to a broad spectrum of needs within the equestrian community and beyond.

Stable Mats: This is a primary focus, offering options for comfort, insulation, and hygiene in horse stables.
Horsebox and Trailer Matting: Essential for safe and comfortable transport of horses, these mats are designed to withstand movement and provide grip.
Grass Management: Products like event mats suggest solutions for ground protection and reinforcement.
Alternative Applications: Intriguingly, they also list “Gym mats” and “Safety mats for play areas,” demonstrating the versatility of their rubber products.

The site highlights “Recently added products” and “Sale! Mat Bundles,” indicating a dynamic inventory and potential cost savings for bulk purchases. For instance, 17mm BubbleTop Mat Bundles and 17mm CobbleTop Mat Bundles are prominently featured on sale, priced from £270.00 – £396.00 inc V.A.T. This direct pricing is helpful for budgeting.

Horsematshop.co.uk Features

Horsematshop.co.uk boasts several features that aim to differentiate it in the market, focusing on convenience, quality, and customer service.

These elements are crucial for building trust and ensuring a positive customer journey. Human-pro.com Reviews

Customer Service Pledges

The website explicitly mentions a “Service Promise,” which is a strong indicator of their commitment to customer satisfaction.

While the specifics of this promise require deeper investigation, its presence suggests a customer-centric approach.

Contact Information: A prominent UK phone number +4401787 886929 is displayed, offering a direct line for inquiries and support. This is a significant plus for customer confidence.
Nationwide Delivery: Their claim of “Nationwide delivery” is a key feature, ensuring accessibility for customers across the UK. It suggests a robust logistics network.
Expert Installation: Offering “Expert installation” services adds significant value, especially for larger or more complex matting projects. This could save customers time and effort.

Product Quality and Assurance

A core claim from Horsematshop.co.uk is “Quality assurance,” which is paramount when purchasing durable goods like rubber matting.

Customers need to be confident that the products will withstand the rigors of their intended use.

Material Focus: The emphasis on “rubber products for equestrian applications” implies a focus on durable, resilient materials suitable for heavy-duty use.
Specialization: By focusing on equestrian matting, they are likely to have a deeper understanding of the specific requirements and challenges faced by horse owners.
Variety of Textures/Designs: The mention of “BubbleTop” and “CobbleTop” mats suggests different surface textures designed for specific grip and comfort needs, indicating a thoughtful product development process.

Operational Efficiency

Beyond product quality, the efficiency of their operations plays a vital role in customer satisfaction. Stadlermade.com Reviews

Same Day Dispatch: The promise of “Same day dispatch on morning orders*” is a significant logistical advantage, minimizing wait times for customers. The asterisk likely refers to a cut-off time, which is standard practice.
In-Stock Indicators: Product listings clearly state “In stock,” giving customers immediate visibility into product availability, which helps manage expectations.
Trustpilot Integration: The mention of “Trustpilot” indicates an openness to public review and a commitment to transparency, allowing potential customers to gauge past experiences.

Horsematshop.co.uk Pros & Cons

When evaluating any online retailer, it’s beneficial to weigh the advantages and disadvantages.

For Horsematshop.co.uk, several points stand out based on their website presentation.

Pros

Horsematshop.co.uk presents a compelling case for itself through its clear focus and customer-oriented features.

Specialized Expertise: Their exclusive focus on equestrian and heavy-duty rubber matting means they likely possess deep knowledge of the products and their applications. This specialized approach can lead to better product selection and advice.
Convenient Delivery & Dispatch: The “Nationwide delivery” and “Same day dispatch on morning orders” are major pluses, offering speed and accessibility to customers across the UK. For urgent needs, this is a significant advantage.
Quality Assurance & Durability: The emphasis on “Quality assurance” and the nature of rubber matting products suggest durability. Customers can expect products that are built to last in demanding environments like stables and horseboxes.
Transparency in Stock: Clearly stating “In stock” for available products helps manage customer expectations and avoids frustration with out-of-stock items.
Installation Services: Offering “Expert installation” is a notable benefit, especially for large or complex matting projects, simplifying the process for customers.
Bulk Purchase Options: The presence of “Mat Bundles” on sale indicates potential cost savings for customers needing larger quantities, which is common in equestrian settings.

Cons

While the website is strong, there are a few areas where further detail or improvement could be beneficial.

Limited Direct Customer Reviews on Site: While Trustpilot is mentioned, direct customer testimonials or a review section on the product pages themselves are not immediately visible. This could make it harder for new visitors to quickly gauge product satisfaction without leaving the site.
Specificity of “Service Promise”: While a “Service Promise” is stated, the exact details or guarantees associated with it are not immediately clear on the homepage. More transparency on this front could bolster confidence.
Lack of Detailed Product Specifications: While product types are clear, in-depth technical specifications e.g., precise density, specific rubber compounds, R-value for insulation are not prominently displayed on the initial product listings. For specialized buyers, this information can be critical.
No Clear Return Policy: The website doesn’t immediately display a prominent link to a detailed returns or warranty policy. This is crucial for consumer protection and peace of mind.
Limited Payment Options Displayed: While not explicitly stated, a detailed section on accepted payment methods e.g., credit cards, PayPal, bank transfer could be beneficial for transparency.

Horsematshop.co.uk Alternatives

When looking for equestrian matting or similar rubber products, there are several other suppliers in the UK market that offer similar or complementary solutions. Flashcompetitions.co.uk Reviews

Exploring alternatives can help customers compare pricing, product ranges, and service levels to find the best fit for their specific needs.

Key Competitors in the UK Market

The UK market for equestrian supplies is competitive, with various companies specializing in stable equipment, including matting.

Rubber Matting Experts e.g., Stable Mats UK, Rubbermatting.co.uk: Many companies specialize solely in rubber matting for various applications, including equestrian. These often have extensive ranges and competitive pricing due to their singular focus.
- Pros: Deep product knowledge, often competitive pricing, wide range of matting types.
- Cons: May not offer broader equestrian supplies, installation services might be limited.
General Equestrian Suppliers e.g., Online Tack Shops, Agricultural Suppliers: Larger online retailers or agricultural suppliers often carry stable mats as part of their broader inventory of equestrian and farm equipment.
- Pros: One-stop shop for various equestrian needs, potential for bundled purchases.
- Cons: Matting selection might be less specialized, product knowledge may be broader rather than deep.
Specialized Flooring Companies: Some industrial or commercial flooring companies may offer heavy-duty rubber matting suitable for stables, even if it’s not their primary equestrian focus.
- Pros: High-quality, durable materials, potential for custom solutions.
- Cons: May be more expensive, less familiar with specific equestrian needs.

Factors to Consider When Choosing an Alternative

When evaluating Horsematshop.co.uk against its competitors, consider these critical factors:

Product Range and Specialization: Does the alternative offer the specific type of matting you need e.g., anti-fatigue, drainage, insulation? Is their focus as specialized, or are they a general supplier?
Pricing and Value: Compare unit prices, bulk discounts, and delivery costs. Don’t forget to factor in VAT and any potential installation charges.
Delivery and Logistics: Check their dispatch times, delivery options e.g., express, standard, and geographical coverage.
Customer Reviews and Reputation: Look for independent reviews on platforms like Trustpilot, Google Reviews, or equestrian forums to gauge customer satisfaction and reliability.
Customer Support: Assess their responsiveness and helpfulness. A good support team can make a significant difference, especially if issues arise.
Returns and Warranty Policy: Understand their policy on returns, refunds, and product warranties to ensure peace of mind post-purchase.
Installation Services: If you require installation, confirm if the alternative offers this service and at what cost.
Environmental Considerations: For environmentally conscious buyers, inquire about the materials used e.g., recycled rubber and their sustainability practices.

Horsematshop.co.uk Pricing

Understanding the pricing structure of Horsematshop.co.uk is essential for budgeting and making informed purchasing decisions.

Their website clearly displays pricing for individual items and bundles, which is a positive for transparency. Coveandcobrand.com Reviews

General Pricing Structure

Horsematshop.co.uk primarily sells rubber matting products, and their pricing is straightforward, typically displayed per unit or per bundle.

Individual Item Pricing: Products like the “Event Mat” are listed with a clear price range, e.g., £36.60 – £42.00 inc V.A.T. This indicates that prices might vary based on size or specific variations.
Bundle Pricing: For larger requirements, they offer “Mat Bundles” which are priced as a set, such as the 17mm BubbleTop Mat Bundles and 17mm CobbleTop Mat Bundles at £270.00 – £396.00 inc V.A.T. Bundles typically offer a cost saving compared to purchasing individual mats separately.
Inclusivity of VAT: A significant advantage is that prices are stated as “inc V.A.T,” meaning the displayed price is the final price you’ll pay before any delivery charges. This avoids hidden costs and makes budgeting easier.

Factors Influencing Price

Several factors will influence the final cost of your purchase from Horsematshop.co.uk:

Mat Type and Thickness: Different types of matting e.g., BubbleTop, CobbleTop, Amoebic and their thickness e.g., 17mm will have varying price points due to material volume and manufacturing complexity. Thicker mats generally cost more but offer superior cushioning and durability.
Size and Dimensions: Larger mats or those designed for specific dimensions e.g., custom horsebox sizes will naturally command higher prices.
Quantity Purchased: As seen with the “Mat Bundles,” purchasing in larger quantities often results in a lower per-unit cost, making it more economical for outfitting entire stables or large areas.
Sale or Promotional Offers: Horsematshop.co.uk actively displays “Sale!” items, indicating that customers can benefit from periodic discounts. Keeping an eye on these promotions can lead to significant savings.
Delivery Charges: While product prices include VAT, delivery charges are separate and will depend on the size, weight, and destination of your order. It’s crucial to factor these in.
Installation Services: If you opt for their “Expert installation” service, this will be an additional cost to consider. Pricing for installation will likely depend on the scope and complexity of the project.

Payment Methods

While not explicitly detailed on the homepage, most reputable online retailers in the UK accept a range of common payment methods.

It’s reasonable to expect Horsematshop.co.uk to accept:

Major Credit/Debit Cards: Visa, MasterCard, Maestro.
Bank Transfers: For larger orders, direct bank transfers might be an option.
Digital Wallets: Increasingly, online retailers accept services like PayPal or Apple Pay for convenience and security.

Before making a purchase, it’s always advisable to check their terms and conditions or FAQ section for definitive information on accepted payment methods and any specific payment terms. Reloku.com Reviews

How to Cancel Horsematshop.co.uk Subscription

Based on the products and services offered on the Horsematshop.co.uk website, it appears they primarily operate on a direct purchase model for physical goods rubber matting. There is no indication of a subscription service, free trial, or recurring billing model explicitly mentioned or implied on their homepage.

Therefore, the concept of “cancelling a Horsematshop.co.uk subscription” does not seem applicable to their current business model.

Understanding the Business Model

Horsematshop.co.uk functions as an e-commerce platform where customers buy one-off physical products.

Direct Sales: You select the mats you need, add them to your cart, and complete a single transaction for the purchase.
No Recurring Products: Unlike services that might offer monthly deliveries e.g., feed, supplements or digital access, rubber matting is a durable good purchased as needed.

What to Do If You’ve Placed an Order

If you have placed an order with Horsematshop.co.uk and wish to cancel it before dispatch, you would need to contact their customer service directly.

Immediate Contact: As they advertise “Same day dispatch on morning orders,” it is crucial to contact them as soon as possible via their phone number +4401787 886929 to request an order cancellation.
Order Status: If the order has already been dispatched, it will fall under their returns policy which you would need to find on their website, typically in their terms and conditions or FAQs. You might then need to arrange a return.
Proof of Purchase: Always have your order number and purchase details ready when contacting customer service.

In summary, because Horsematshop.co.uk deals in physical products with single transactions, the term “subscription” or “free trial” is not relevant to their operations. Spinnaker-watches.com Reviews

Any cancellation would pertain to an active order before it ships or a return request after delivery.

How to Cancel Horsematshop.co.uk Free Trial

As established, Horsematshop.co.uk operates as a direct-to-consumer e-commerce platform for physical goods equestrian matting. There is no mention or indication of any “free trial” service on their website.

This business model does not lend itself to free trials, as their products are tangible, durable goods that are purchased outright rather than experienced on a trial basis.

Confirmation of No Trial Offerings

No Service or Software: Free trials are typically associated with software, digital services, or subscription boxes where a sample period is offered before a full commitment. Horsematshop.co.uk sells physical rubber mats.
Direct Purchase Model: The website clearly presents products for sale with prices, indicating an immediate purchase transaction. There are no prompts for sign-ups that would lead to a trial period for their products.

What if I’m Unsure About a Product?

If you are unsure about the suitability of a product from Horsematshop.co.uk before committing to a purchase, your best course of action is to:

Contact Customer Service: Reach out to them directly via phone +4401787 886929 or email if available on their site. Ask specific questions about product specifications, suitability for your application, and material properties.
Review Product Descriptions: Thoroughly read all available product descriptions and specifications on the website.
Check Return Policy: Familiarize yourself with their return policy usually found in their Terms & Conditions or FAQ section before making a purchase. This will outline your options if the product doesn’t meet your expectations upon delivery.

In conclusion, you won’t find a “free trial” to cancel with Horsematshop.co.uk, as their business model is built around direct sales of physical matting products. Coolstuff.se Reviews

Your interactions will revolve around purchasing, delivery, and their standard return policy if a product needs to be sent back.

Horsematshop.co.uk vs. Competitors

When considering Horsematshop.co.uk for your equestrian matting needs, it’s insightful to compare their offerings against other players in the UK market.

This comparison can highlight their unique selling propositions and areas where competitors might have an edge.

Key Differentiators of Horsematshop.co.uk

Based on their website, Horsematshop.co.uk emphasizes several aspects that set them apart:

Specialized Focus: Unlike general equestrian suppliers, Horsematshop.co.uk’s primary focus is on rubber matting. This specialization often translates into deeper product knowledge, a more curated selection, and potentially more competitive pricing within their niche. Their explicit claim as “The Most Trusted Supplier of Equestrian Matting in the UK” underscores this.
Direct-to-Customer Model: They appear to operate as a direct retailer, which can sometimes lead to more streamlined processes and potentially better pricing compared to distributors or resellers.
Logistical Efficiency: The promise of “Same day dispatch on morning orders” and “Nationwide delivery” highlights a commitment to efficient logistics, which is a strong draw for customers needing products quickly.
Installation Service: Offering “Expert installation” is a significant value-add that not all matting suppliers provide. This can be a major advantage for customers who prefer professional fitting, especially for larger or more complex stable setups.
Transparent Pricing inc. VAT: Displaying prices inclusive of VAT simplifies budgeting for customers, avoiding surprises at checkout.

How Competitors May Differ

Competitors in the UK equestrian matting market can be broadly categorized, each with their own strengths and weaknesses when compared to Horsematshop.co.uk: R3datarecovery.com Reviews

General Equestrian Retailers e.g., Gilsan, Countrywide:
- Pros: Offer a vast array of equestrian products beyond just matting feed, tack, apparel, allowing for a single shopping destination. May have physical stores for in-person viewing.
- Cons: Matting selection might be less specialized or extensive. Product-specific knowledge might be broader rather than deep. Delivery times could vary across their wider product range. Pricing might be less competitive on niche items compared to a specialist.
Dedicated Rubber Matting Suppliers e.g., Rubber Company, StableMats.co.uk:
- Pros: Often have an equally deep or even wider range of rubber matting for industrial, commercial, and equestrian use. May offer highly technical specifications or custom cuts. Prices can be very competitive due to economies of scale.
- Cons: May lack specific equestrian knowledge or tailored advice. Installation services might not be as common. Customer service might be more geared towards industrial clients.
Local Farm/Agricultural Stores:
- Pros: Convenient for local pick-up, personal service, ability to inspect products before buying.
- Cons: Limited stock, potentially higher prices due to smaller scale, no delivery options, less specialized product knowledge.

Making an Informed Choice

When deciding between Horsematshop.co.uk and its competitors, consider the following:

Your Specific Needs: If you need a comprehensive range of equestrian supplies, a general retailer might be better. If your sole focus is high-quality, specialized matting, Horsematshop.co.uk or another dedicated supplier might be superior.
Budget vs. Features: Compare not just product prices but also delivery costs, installation fees, and any bundled savings. Does the added value like installation justify a potential price difference?
Urgency of Need: If you require immediate dispatch, Horsematshop.co.uk’s “Same day dispatch” is a strong advantage.
Importance of Expertise: If you need detailed advice on matting types and installation, a specialist like Horsematshop.co.uk or another dedicated provider might offer better support.
Customer Service & Returns: Always check the customer service reputation and return policies of all prospective suppliers. Trustpilot reviews, where available, can be a valuable indicator.

Ultimately, Horsematshop.co.uk carves out a strong niche as a dedicated and efficient supplier of equestrian matting, making it a compelling choice for those prioritizing specialization, quick delivery, and potential installation support. Firemasters.uk Reviews

Frequently Asked Questions

What types of matting does Horsematshop.co.uk offer?

Horsematshop.co.uk offers a range of rubber matting, primarily for equestrian applications including horse matting, stable mats, horsebox and trailer matting, and horse walker matting.

They also supply mats for alternative uses like home gyms, play areas, and grass/gravel car parking.

Does Horsematshop.co.uk offer same-day dispatch?

Yes, Horsematshop.co.uk advertises “Same day dispatch on morning orders,” implying a cut-off time for orders to qualify for immediate dispatch.

Is nationwide delivery available from Horsematshop.co.uk?

Yes, Horsematshop.co.uk states that they offer “Nationwide delivery” across the UK.

Are prices on Horsematshop.co.uk inclusive of VAT?

Yes, the product prices displayed on Horsematshop.co.uk, such as for their “Event Mat” and “Mat Bundles,” are stated as “inc V.A.T.” 24markets.com Reviews

Does Horsematshop.co.uk provide installation services?

Yes, Horsematshop.co.uk offers “Expert installation” services for their products.

Can I buy matting bundles for stables from Horsematshop.co.uk?

Yes, Horsematshop.co.uk features “Mat Bundles” such as the 17mm BubbleTop Mat Bundles and 17mm CobbleTop Mat Bundles, which are often on sale.

What is the thickness of the mat bundles on sale at Horsematshop.co.uk?

The mat bundles prominently featured on sale, such as the BubbleTop and CobbleTop, are listed as 17mm thick.

Does Horsematshop.co.uk have a physical store I can visit?

The website primarily functions as an online retailer, and there is no explicit mention of a physical retail store for customer visits. Their contact information is a phone number.

How can I contact Horsematshop.co.uk customer service?

You can contact Horsematshop.co.uk by phone at +4401787 886929, as displayed prominently on their website. Truck2go.co Reviews

Does Horsematshop.co.uk sell mats for home gyms?

Yes, Horsematshop.co.uk explicitly mentions supplying “Gym mats” as an alternative application for their rubber products.

Are the products on Horsematshop.co.uk always in stock?

Product listings on Horsematshop.co.uk include an “In stock” indicator, suggesting real-time inventory visibility.

What is Horsematshop.co.uk’s policy on returns?

The website’s homepage does not explicitly detail the return policy.

You would need to check their Terms & Conditions or FAQ section for this information.

Does Horsematshop.co.uk use Trustpilot for customer reviews?

Yes, the website mentions “Trustpilot” at the bottom of its homepage, indicating an integration with the review platform. Tomdixon.net Reviews

Are Horsematshop.co.uk mats suitable for outdoor use?

While they mention “Equine Grass Management” and “grass and gravel car parking” applications, specific product descriptions should be consulted for suitability for prolonged outdoor exposure and varying weather conditions.

What payment methods does Horsematshop.co.uk accept?

While not explicitly stated on the homepage, most UK e-commerce sites accept major credit/debit cards.

It’s best to check their checkout process or terms for specifics.

How long does delivery typically take from Horsematshop.co.uk?

They promise “Same day dispatch on morning orders” and “Nationwide delivery.” Actual delivery timeframes would depend on the courier service used and the destination.

Can I get a custom size mat from Horsematshop.co.uk?

The website does not explicitly advertise custom sizing options, but contacting their expert team directly via phone +4401787 886929 would be the best way to inquire about bespoke solutions. Breezeadventure.com Reviews

What kind of “quality assurance” does Horsematshop.co.uk provide?

Horsematshop.co.uk states “Quality assurance” as a key feature, implying that their products meet certain standards, though specific certifications or guarantees are not detailed on the homepage.

Does Horsematshop.co.uk offer discounts for bulk purchases?

Yes, the “Sale! Mat Bundles” prominently displayed suggest that purchasing in larger quantities through these bundles can result in cost savings.

Are Horsematshop.co.uk mats safe for play areas?

Yes, Horsematshop.co.uk explicitly mentions supplying “safety mats for play areas,” indicating their products can be suitable for such applications.

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