Dicksonbrothers.com Reviews

Based on looking at the website, Dicksonbrothers.com appears to be a well-established online retailer specializing in pool, spa, lake, pond, water garden, and water well/irrigation supplies.

The site highlights its “Family Owned and Operated Since 1973” legacy, suggesting a long history of service and expertise in its niche.

It offers a comprehensive range of products, from pool chemicals and equipment to pond pumps and well parts, catering to both residential and commercial needs.

The website’s structure and product categorization aim to provide a straightforward shopping experience for those managing various water features and systems.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Dicksonbrothers.com Review & First Look

Dicksonbrothers.com presents itself as a long-standing, family-owned business in the water care industry. Upon first glance, the website layout is clean and organized, with clear navigation menus that break down their extensive product catalog into logical categories such as “Pool & Spa,” “Lakes, Ponds & Water Gardens,” and “Water Well & Irrigation.” This structure immediately indicates the breadth of their offerings. The homepage features rotating banners highlighting current specials, new products, and core services like “Free Shipping When you spend $100+*” and “Local Delivery.” This emphasis on customer service and convenience is a strong positive initial impression. The site also includes dedicated sections for “Customer Resources” and “Articles & News Posts,” suggesting a commitment to educating their customer base, which is a significant value-add for technical products like pool chemicals or pond equipment.

Initial Impressions on User Experience

The site is easy to navigate, with a clear top menu and a helpful search bar.

Products are categorized logically, making it simple to find specific items or browse by type.

For instance, under “Pool & Spa,” users can quickly drill down into “Chemicals,” “Pumps & Filters,” or “Pool Cleaners.” This intuitive design enhances the shopping experience.

Brand Legacy and Trust Indicators

The prominent “Family Owned and Operated Since 1973!” banner instills immediate trust.

This long history over 50 years in business suggests stability, reliability, and deep industry knowledge.

In an age where many online businesses come and go, such a legacy is a powerful testament to their credibility and experience.

They also mention “What People Say Matters” under their ‘Who We Are’ section, hinting at customer testimonials or reviews, which can further build trust.

Dicksonbrothers.com Features

Dicksonbrothers.com offers a robust set of features designed to serve its diverse customer base efficiently.

Beyond just product listings, the site integrates several functionalities that enhance the shopping experience and provide valuable resources.

Extensive Product Catalog

The sheer volume and variety of products available are a major feature. From various types of pool chemicals like Poolife NST Prime Tablets and TurboShock Shock Treatment to specialized equipment for lakes and ponds such as Aquascape pumps and Kasco Marine fountains, the site covers a wide spectrum. This extensive inventory means customers are likely to find almost any component or chemical they need for their water systems.

• Pool & Spa: Chemicals chlorine, shock, algaecides, balancers, pumps, filters, cleaners robotic, suction, pressure, parts, lights, games, and maintenance tools.
• Lakes, Ponds & Water Gardens: Algae control, fish food, plant care, aerators, fountains, lights, pumps, liners, and installation tools.
• Water Well & Irrigation: Well pumps, pump parts, plumbing fittings, valves, irrigation parts, hose & tubing, and tanks.

Educational Resources

The website goes beyond just selling products by offering a wealth of information.

Their “Articles & News Posts” section includes guides like “Pond Plant Combinations for Stunning Visual Impact” and “Basic Pool Maintenance.” They also feature comprehensive glossaries for Pool & Spa terms, Pond & Water Garden terms, and Water Well & Irrigation terms.

These resources demonstrate a commitment to customer education, which can empower users to make informed purchasing decisions and properly maintain their systems.

• Pool & Spa News Articles & Guides: Offers practical advice on pool upkeep, water chemistry, and equipment.
• Glossaries: Provides clear explanations of industry-specific jargon, making complex topics accessible.
• Product Guides: Specific guides like “Poolife Product Guide,” “Sirona Product Guide,” and “Baquacil Product Guide” offer in-depth information on product usage and benefits.

Local Services Integration

For customers within their service area, Dicksonbrothers.com highlights local services, bridging the gap between online retail and hands-on support. This includes:

• Local Shop Service & Repairs: Allows customers to bring equipment in for servicing.
• Local Pool Equipment Repair & Replacement: On-site assistance for larger pool systems.
• Local Irrigation & Water Well Service: Specialized support for agricultural or residential water systems.
• Local Pond & Lake Fountain Installation & Repair: Expert help for more complex water features.
• Local Deliveries: A key convenience, emphasizing speed with “Call Us Today, Have It Tomorrow*.”

Customer Support and Contact Options

The website provides multiple avenues for customer support, including a phone number +1 800 475-7867 and an email address [email protected]. This accessibility reinforces their customer-first approach, ensuring users can get assistance when needed.

They also feature a “Help Finding A Part” section, which is crucial for a business dealing with intricate parts and components.

Specialty Financing

Dicksonbrothers.com offers “Specialty Financing” options through a third-party service, allowing customers to finance larger purchases.

This feature can be beneficial for those undertaking significant projects like installing a new pond or replacing major well equipment, as it helps manage cash flow.

However, as Muslims, we must be cautious of any financing that involves interest riba. While the website offers this as a convenience, it is essential for individuals to seek alternative, Sharia-compliant financing methods that avoid interest, which is forbidden in Islam.

Dicksonbrothers.com Pros & Cons

When evaluating Dicksonbrothers.com, it’s clear they bring a lot to the table, but like any service, there are areas where they excel and some where improvement might be considered.

Pros

• Extensive Product Range: They cover a vast array of products for pools, spas, lakes, ponds, water gardens, and water wells. This makes them a one-stop shop for many water-related needs. You can find everything from Poolife chemicals like Poolife TurboShock Shock Treatment to intricate parts like a 1.5 HP IMPELLER FOR WHISPERFLO REPL 073129.
• Long-Standing Reputation: Being “Family Owned and Operated Since 1973” provides a strong sense of trust and reliability. Over 50 years in business suggests deep industry knowledge and established customer relationships.
• Valuable Educational Content: The presence of detailed articles, guides, and glossaries e.g., “Pond Plant Combinations for Stunning Visual Impact,” “Pool & Spa Glossary” is a significant plus. This empowers customers with knowledge, making them more informed and capable in maintaining their systems.
• Local Service Integration: For those in their service area, the availability of local shop repairs, on-site equipment services, and even local delivery is a huge advantage. This blends the convenience of online shopping with the reliability of local expertise.
• Clear Navigation and User-Friendly Design: The website is well-organized, with intuitive menus and categories that make it easy to find specific products or browse general sections.
• Customer Support Options: Multiple contact methods, including phone and email, along with a “Help Finding A Part” section, indicate a strong commitment to customer service.
• Free Shipping Offer: “Free Shipping When you spend $100+*” is an attractive incentive for larger orders, reducing overall costs for customers.

Cons

• Limited Online Reviews Visibility: While the website mentions “What People Say Matters,” there isn’t a readily apparent section for direct customer reviews on product pages or a dedicated testimonials page on the site. This makes it harder for new customers to see unfiltered feedback about specific products or the overall service, which is a common expectation in online retail today.
• Financing Options Include Interest: The “Specialty Financing” offered, while convenient for some, likely involves interest-based loans. For Muslim consumers, dealing with interest riba is strictly prohibited. This means that while the option exists, it is not permissible from an Islamic perspective, and customers should always seek Sharia-compliant alternatives, such as saving up, ethical investments, or using interest-free financing if available elsewhere. It’s crucial to always avoid engaging in interest-based transactions, as they carry spiritual and economic risks.
• Geographic Limitations for Local Services: The highly beneficial local services repairs, installation, delivery are, by nature, limited to specific geographic areas. Customers outside these regions will not be able to leverage these services, relying solely on shipping for products.
• Potential for Overwhelm: While comprehensive, the sheer volume of products and categories might be overwhelming for a completely novice user who isn’t sure exactly what they need, although the educational content helps mitigate this.

Dicksonbrothers.com Alternatives

For those seeking products and services related to pools, spas, ponds, and water wells, a variety of alternatives exist, ranging from large e-commerce giants to specialized local retailers.

Choosing the right alternative often depends on specific needs, such as pricing, local service availability, or the need for niche products.

Large Online Retailers

• Amazon: As the behemoth of e-commerce, Amazon offers a vast selection of pool chemicals, equipment, and accessories from various brands.
  • Pros: Competitive pricing, fast shipping especially with Prime, wide product variety, extensive customer reviews.
  • Cons: Less specialized customer service, can be difficult to find specific niche parts, quality control can vary depending on third-party sellers.
• Walmart / Home Depot / Lowe’s: These big-box retailers have strong online presences and offer a wide range of pool and garden supplies.
  • Pros: Often have local store pickup options, competitive pricing, reputable brands.
  • Cons: Inventory might be limited compared to specialty stores, less expert advice readily available online.

Specialty Online Retailers

• PoolSupplyWarehouse.com / InTheSwim.com: These sites focus exclusively on pool and spa supplies, often offering deep product knowledge and customer support.
  • Pros: Highly specialized product range, expert customer service, frequent sales.
  • Cons: May not cover pond or water well categories, shipping costs can be a factor for smaller orders.
• PondLiner.com / WebPond.com: For pond and water garden enthusiasts, these sites offer specific products like liners, pumps, filtration systems, and aquatic plants.
  • Pros: Dedicated to pond and water garden needs, often have unique and hard-to-find items.
  • Cons: Limited to specific categories, may not have pool or well supplies.

Local Pool & Garden Stores

• Local Independents: Many towns have local pool supply stores or garden centers that offer chemicals, equipment, and often provide installation and repair services.
  • Pros: Personalized service, expert advice, immediate access to products, local repair and maintenance services.
  • Cons: Higher prices due to overhead, limited inventory compared to large online retailers, convenience restricted by store hours and location.

Ethical and Sharia-Compliant Alternatives for financing

When considering any major purchase, especially involving financing, it’s crucial for Muslims to seek out Sharia-compliant options that avoid interest riba.

• Saving and Cash Purchase: The most straightforward and Islamically permissible method is to save up and pay for items in cash. This avoids debt and interest entirely.
• Halal Financing Institutions: In some regions, Islamic banks or financial institutions offer interest-free financing options based on concepts like Murabaha cost-plus financing or Ijarah leasing. These alternatives adhere to Islamic principles by structuring transactions based on tangible assets and avoiding interest.
• Community-Based Lending: Exploring local community funds or interest-free loan programs within Muslim communities can be a viable alternative for larger expenditures.
• Avoid Conventional Credit and Loans: Always be vigilant to avoid conventional loans, credit cards that charge interest, and any financing plans that involve riba, as these are forbidden in Islam and carry significant spiritual repercussions. Prioritizing ethical financial practices over immediate convenience is a core principle.

Dicksonbrothers.com Pricing

Dicksonbrothers.com’s pricing structure appears competitive within the specialized market of pool, spa, pond, and water well supplies.

They offer a range of products at various price points, from essential chemicals to high-end equipment.

General Pricing Trends

• Chemicals: Products like Poolife NST Prime Tablets are listed with prices ranging from $52.99 to $147.99 original and discounted to $47.99 – $124.99. Similarly, Poolife TurboShock Shock Treatment is available from $10.99 to $439.99 original and $8.99 – $431.99 current. These prices reflect different package sizes or quantities, which is standard for chemical sales.
• Equipment & Parts: Higher-value items like Aquascape – Ultra 800 Water Pump are priced at $149.99 original and $119.99 current. Large fountain systems, such as the Kasco Marine – 3 HP Fountain 3.3JF, range from $9,983.00 to $13,827.00. This indicates a broad spectrum of products catering to different budget levels and project sizes.
• Accessories: Smaller items like an Aquascape – 6-Way Quick-Connect Splitter are around $26.99 original and $21.99 current, making them accessible for minor upgrades or repairs.

Discounts and Promotions

The website frequently highlights sales and discounts.

For instance, many chemical products show both an “Original price” and a “Current price” with a visible reduction.

This suggests they regularly run promotions to attract customers.

The banner “Getting Ready For Spring? Pool & Spa Chemical Specials Shop All Now” further indicates seasonal sales events.

• Visible Price Reductions: Products like Poolife NST Prime Tablets showing a reduction from $147.99 to $124.99 demonstrate active discounting.
• Seasonal Sales: Expect promotions tied to peak seasons for pool and pond maintenance e.g., spring readiness, summer deals.

Value Proposition

The pricing on Dicksonbrothers.com seems to align with the value they offer: a wide selection of specialized products, combined with the convenience of online shopping and the potential for local service.

While some items might be available at a slightly lower price from mass-market retailers, the expertise, specialized inventory, and support from a long-standing business add significant value.

For many customers, the ability to find specific, often hard-to-get, parts and receive expert advice justifies the pricing.

Comparison to Competitors

Compared to large retailers like Amazon, Dicksonbrothers.com might have slightly higher base prices on some common items due to lower purchasing volumes.

However, for specialized or niche products, their pricing is often competitive, and their expertise can save customers money in the long run by ensuring they purchase the correct part or chemical.

Local physical stores often have higher overheads, so Dicksonbrothers.com’s online pricing, combined with local service options, might offer a good balance.

Important Note on Financing

While Dicksonbrothers.com offers “Specialty Financing” through a third party, it is crucial to remember that such financing typically involves interest riba. From an Islamic perspective, engaging in interest-based transactions is forbidden and can lead to severe spiritual consequences.

Therefore, while this option might appear convenient, it is imperative for Muslim consumers to avoid it and instead pursue Sharia-compliant financing methods or, ideally, save and pay in cash.

This is a matter of religious principle and financial integrity.

How to Cancel Dicksonbrothers.com Subscription if applicable

Based on the information available on the Dicksonbrothers.com website, there is no explicit mention of subscription services for products like recurring chemical deliveries or maintenance plans.

Their business model appears to be primarily transactional, meaning customers purchase products as needed rather than enrolling in ongoing subscriptions.

Direct Purchases and One-Time Orders:

The website’s product listings, such as those for Poolife NST Prime Tablets or Aquascape – Ultra 800 Water Pump, show clear prices for one-time purchases. There are no indications of “subscribe and save” options, monthly billing, or recurring delivery schedules for these items.

Checking for Hidden Subscriptions:

While unlikely given the website’s current structure, it’s always good practice to check a few key areas if you have concerns about any potential recurring charges:

• Account Dashboard: If you have an account on Dicksonbrothers.com, log in and review your order history or any “My Subscriptions” or “Recurring Orders” sections. These areas typically list any active subscriptions and provide options for management or cancellation.
• Terms and Conditions/FAQ: Review the website’s “Terms of Service,” “Shipping Policy,” or “Refunds & Returns” pages. These documents would legally outline any subscription agreements or cancellation policies if they existed. The current site doesn’t seem to have a specific “Subscription” or “Membership” FAQ.
• Purchase Confirmation Emails: If you’ve previously made a purchase, review your email confirmations. Any subscription details would typically be clearly stated in the order summary or linked terms.

Cancellation for Local Services if applicable:

If you have arranged for local services such as “Local Pool Equipment Repair & Replacement” or “Local Pond & Lake Fountain Installation & Repair,” these would be specific service agreements rather than ongoing subscriptions.

• Contact Customer Service: To cancel or reschedule such services, you would need to contact Dicksonbrothers.com directly via phone at +1 800 475-7867 or email at [email protected]. Details regarding cancellation policies for services would typically be discussed during the initial booking or outlined in any service agreement provided.

In summary, as of the current website review, Dicksonbrothers.com primarily operates on a direct-purchase model. Therefore, direct “subscriptions” to cancel are highly unlikely to be a feature. If you have specific concerns about recurring charges, contacting their customer support directly would be the most effective approach.

How to Cancel Dicksonbrothers.com Free Trial if applicable

Based on the publicly available information on Dicksonbrothers.com, there is no indication of any “free trial” offerings for products or services. The website primarily functions as an e-commerce platform for direct sales of pool, spa, pond, and water well supplies and offers local services for installation and repair.

Typical Business Model:

The items listed, such as Poolife chemicals, Aquascape pumps, or Kasco Marine fountains, are tangible products sold at a defined price. Services like “Local Pool Equipment Repair & Replacement” are project-based and would be quoted and agreed upon, not offered as a free trial.

Checking for Trial-Like Features:

While a traditional “free trial” is absent, it’s worth noting if any product samples or introductory offers could be mistaken for a trial:

• Product Samples: The website does not explicitly mention free samples. Any smaller “trial size” products would likely be purchased at a reduced price, not given away as a free trial with an associated recurring charge risk.
• Promotional Offers: Promotions like “Free Shipping When you spend $100+*” are discounts applied to purchases, not a trial service that needs cancellation.

What to Do if You Believe You’re on a “Trial”:

If, for some reason, you believe you have entered into a trial agreement or a recurring service with Dicksonbrothers.com, the most direct and effective approach is to:

1. Review Purchase/Service Agreements: Check any emails or documents you received at the time of your interaction with Dicksonbrothers.com. Any trial terms, conversion to paid service, or cancellation instructions would be explicitly stated there.

2. Check Your Account Dashboard: If you have an account on their website, log in and look for any “My Subscriptions,” “My Services,” or “Active Trials” sections.

3. Contact Customer Service Directly: This is the most reliable method. Reach out to Dicksonbrothers.com customer support immediately:

   • Phone: +1 800 475-7867
   • Email: [email protected]

   Clearly explain your situation and ask about any perceived trial, its terms, and how to discontinue it.

As the website does not advertise any free trials, the need to “cancel a free trial” from Dicksonbrothers.com is highly improbable. Their business model focuses on direct product sales and service agreements.

Dicksonbrothers.com vs. Competitors

When comparing Dicksonbrothers.com to its competitors, it’s essential to consider various factors like product breadth, service capabilities, pricing, and overall customer experience.

Dicksonbrothers.com vs. Large Online Retailers e.g., Amazon, Walmart.com:

• Product Breadth: Dicksonbrothers.com specializes in a specific niche pools, spas, ponds, water wells. While Amazon carries a vast array of products, finding specialized parts or complex equipment might require more searching, and the direct support can be generic. Dicksonbrothers.com offers curated selection specific to water management needs.
• Expertise & Support: This is where Dicksonbrothers.com shines. Their “Family Owned and Operated Since 1973!” tagline suggests deep industry knowledge. They offer educational content and direct support for finding specific parts, which is often lacking on large retail sites. Amazon’s customer service is broad, not niche-specific.
• Pricing: Large retailers often have aggressive pricing, especially for common items. Dicksonbrothers.com might be slightly higher on some commodity items but can be competitive or even offer better value on specialized equipment due to their focused sourcing and expertise. For instance, a specific Poolife chemical might see slight variations, but for an Aquascape – Ultra 800 Water Pump, Dicksonbrothers.com can offer competitive pricing backed by specific product knowledge.
• Local Services: A major differentiator. Dicksonbrothers.com offers local delivery, repair, and installation services in their operating area, something massive online retailers cannot replicate. This is a huge advantage for complex installations or urgent repairs.

Dicksonbrothers.com vs. Specialized Online Retailers e.g., PoolSupplyWarehouse.com, PondLiner.com:

• Niche Focus: Dicksonbrothers.com effectively bridges multiple water-related niches pools, ponds, wells. Some competitors might only focus on pools or only on ponds. This broader but still specialized scope makes Dicksonbrothers.com a more comprehensive solution for homeowners managing multiple water systems.
• Longevity & Trust: Dicksonbrothers.com’s 50+ year history is a significant trust factor that many newer online specialists may lack. This translates to reliability and experience.
• Product Range within Niche: Within their specific categories, Dicksonbrothers.com often carries a very deep inventory, including various brands like Poolife, Sirona, Baquacil, and Aquascape. Competitors may have similar breadth, but the combination with local services is unique.
• User Experience: Most specialized sites aim for a clean, easy-to-navigate interface, and Dicksonbrothers.com holds its own here, with clear categories and an effective search function.

Dicksonbrothers.com vs. Local Brick-and-Mortar Stores:

• Convenience & Selection: Dicksonbrothers.com offers the convenience of 24/7 online shopping and a much larger inventory than most physical local stores. Many local stores have limited stock and require in-person visits.
• Pricing: Online retailers generally have lower overheads, allowing for more competitive pricing. While local stores might offer immediate gratification, their prices can be higher.
• Local Service: This is a strong point of overlap. Dicksonbrothers.com, being a local business with an online presence, provides the best of both worlds: a wide online catalog combined with their own local service and repair teams. This hybrid model is a significant competitive edge over purely online or purely physical stores.
• Personalized Advice: While local stores pride themselves on face-to-face advice, Dicksonbrothers.com attempts to replicate this through its comprehensive “Articles & News Posts” and accessible customer service channels.

Overall, Dicksonbrothers.com carves out a strong position by combining the vast product selection and convenience of an online retailer with the trusted, expert local service of a long-standing family business. This hybrid approach offers a compelling value proposition, especially for customers who appreciate both broad selection and personalized, expert support.

Dicksonbrothers.com Customer Resources

Dicksonbrothers.com places a strong emphasis on providing valuable resources to its customers, demonstrating a commitment to education and support beyond just selling products.

This section of their website is a key differentiator, empowering users to make informed decisions and effectively manage their pool, spa, pond, or water well systems.

Who We Are:

This section provides transparency about the company’s background and values.

• About Dickson Brothers: Details their history, highlighting their “Family Owned and Operated Since 1973” legacy. This builds trust and positions them as experienced experts in the field.
• What We Do: Offers an overview of their core business activities, including online sales, local services, and product expertise.
• What People Say Matters: While not directly linking to external reviews, this title suggests they value customer feedback, which is a positive indicator.
• Operation Location & Hours: Provides essential practical information for customers seeking their physical retail presence or local services.

Local Services:

This section is crucial for customers within their service area, showcasing their ability to provide hands-on support.

• Local Shop Service & Repairs: Allows customers to bring in equipment for professional repair.
• Local Pool Equipment Repair & Replacement: On-site services for larger, installed pool components.
• Local Irrigation & Water Well Service: Specialized technicians for well pumps, irrigation systems, and related issues.
• Local Koi Pond & Water Garden – Service, Repair & Replacement: Expert care for complex aquatic features, including installation and maintenance.
• Local Deliveries: A convenient option for quick access to products, emphasizing speed with “Call Us Today, Have It Tomorrow*.”

How To Order:

This practical guide helps new and existing customers navigate the purchasing process.

• Help Finding A Part: A vital resource for users who might be unsure about specific components or compatibility, underscoring their expertise.
• How To Place An Online Order: A step-by-step guide to simplify the online shopping experience.
• Retail Store Location: Directs customers to their physical presence for in-person service or pickup.
• Local Delivery: Reinforces the local delivery service details.
• Shipping Policy: Clearly outlines shipping methods, costs, and estimated delivery times.
• Refunds & Returns: Provides transparency on their return process, crucial for customer confidence.
• Specialty Financing: While available, this option is offered through a third party and, as discussed, carries the issue of interest riba which is forbidden in Islam. Muslim customers should always seek Sharia-compliant alternatives.
• Dealer Inquiry: For businesses interested in partnering with Dickson Brothers.

Product Information:

This section provides in-depth details about specific brands and products.

• Rebates: Links to current rebate programs from manufacturers like Baquacil, Pristine Blue, and GLB, allowing customers to save money.
• Warranty Information: Provides access to warranty guides and registration for major brands like Aquascape, Pentair, and S.R. Smith, ensuring customers can protect their investments.
• Brands We Carry: A comprehensive list of the manufacturers whose products they stock, indicating the quality and variety of their inventory.

Articles & News Posts:

This robust educational hub is a significant value-add, offering expert advice and guidance.

• Pool & Spa Articles: Covers topics like “Basic Pool Maintenance” and “Basic Pool Care Routine,” empowering pool owners with knowledge.
• Pool & Spa Glossary: A detailed dictionary of terms e.g., “What The Flocc?”, simplifying complex chemistry and equipment terminology.
• Pond & Water Garden Articles: Guides on design, planning, and maintenance, such as “Crafting Your Dream Koi Pond.”
• Water Well & Irrigation Articles: Advice on efficiency and care, including “Conserve Every Drop: Water-Saving Practices for Well Owners.”
• Glossaries for all categories: These resources demonstrate their commitment to customer success and provide practical, actionable information.

These customer resources collectively enhance the overall value proposition of Dicksonbrothers.com, positioning them not just as a retailer, but as a knowledgeable partner in water system management.

Frequently Asked Questions 20 Real Questions + Full Answers

What is Dicksonbrothers.com?

Dicksonbrothers.com is an online retailer specializing in products and supplies for pools, spas, lakes, ponds, water gardens, and water well/irrigation systems.

They have been family-owned and operated since 1973, offering a wide range of chemicals, equipment, parts, and accessories.

What kind of products does Dicksonbrothers.com sell?

Dicksonbrothers.com sells a comprehensive array of products, including pool chemicals chlorine, shock, algaecides, pool pumps, filters, robotic pool cleaners, pond chemicals algae control, fish food, pond aerators, fountains, water well pumps, irrigation parts, and various maintenance tools and accessories for all these categories.

Is Dicksonbrothers.com a reliable company?

Yes, based on their declared history, Dicksonbrothers.com appears to be a reliable company.

They state they have been “Family Owned and Operated Since 1973,” indicating over 50 years of experience and a long-standing presence in the industry. Quantum-electrical.com Reviews

Does Dicksonbrothers.com offer free shipping?

Yes, Dicksonbrothers.com offers free shipping on orders when you spend $100 or more.

This is a common incentive for customers to meet a certain order value.

Can I find pool chemicals on Dicksonbrothers.com?

Yes, Dicksonbrothers.com offers a wide selection of pool chemicals, including Poolife NST Prime Tablets, Poolife TurboShock Shock Treatment, Poolife pH Minus, Poolife Calcium Plus, and various other sanitizers, algaecides, and balancers.

Does Dicksonbrothers.com have a physical store?

Yes, Dicksonbrothers.com has a physical retail store.

Their website mentions “Retail Store Location” and “Local Shop Service & Repairs,” indicating they operate a physical presence alongside their online store. Buenavilla.es Reviews

What are Dicksonbrothers.com’s local services?

Dicksonbrothers.com offers several local services, including local shop service and repairs, local pool equipment repair and replacement, local irrigation and water well service, local koi pond and water garden service/repair/replacement, and local product deliveries.

These services are limited to their specific operating area.

Can I get financing options through Dicksonbrothers.com?

Yes, Dicksonbrothers.com mentions “Specialty Financing” options.

However, these are typically provided by third parties and may involve interest riba, which is forbidden in Islam.

It is advised for Muslims to seek Sharia-compliant financing alternatives or pay in cash to avoid interest-based transactions. Carcitycare.co.uk Reviews

How can I contact Dicksonbrothers.com customer support?

You can contact Dicksonbrothers.com customer support by phone at +1 800 475-7867 or via email at [email protected].

They also have a “Get In Touch” section on their website.

Does Dicksonbrothers.com provide educational resources?

Yes, Dicksonbrothers.com provides extensive educational resources, including “Articles & News Posts” with guides on pool maintenance, pond design, and water conservation.

They also offer detailed glossaries for pool & spa, pond & water garden, and water well & irrigation terms.

What brands does Dicksonbrothers.com carry?

Dicksonbrothers.com carries products from various reputable brands, including Poolife, Sirona, Baquacil, Aquascape, Pentair, S.R. Smith, Kasco Marine, and others. Noveltychoice.com Reviews

They have a “Brands We Carry” section for a full list.

Can I return products to Dicksonbrothers.com?

Yes, Dicksonbrothers.com has a “Refunds & Returns” policy detailed on their website.

It is advisable to review this section for specific terms and conditions regarding returns.

Does Dicksonbrothers.com sell parts for pool pumps and filters?

Yes, Dicksonbrothers.com sells a wide range of parts for pool pumps and filters, including impellers, filter cartridges, motor parts, and backwash valves, among others.

Are there products for pond algae control on Dicksonbrothers.com?

Yes, Dicksonbrothers.com offers various products for pond algae control under their “Lakes, Ponds & Water Gardens” section, including specific algae control chemicals and granular algaecides like Green Clean. Companydoctor.co.uk Reviews

How do I find a specific part on Dicksonbrothers.com?

Dicksonbrothers.com has a “Help Finding A Part” section under their “How To Order” resources, in addition to a search bar and clearly categorized product menus to assist customers in locating specific items.

Does Dicksonbrothers.com offer services for water wells?

Yes, Dicksonbrothers.com provides products and services for water wells, including well pumps, pump parts, plumbing fittings, and local water well and irrigation service.

Are there any rebates available on Dicksonbrothers.com?

Yes, Dicksonbrothers.com lists current rebate programs from various manufacturers, such as Baquacil, Pristine Blue, and GLB, under their “Product Information” section.

Does Dicksonbrothers.com sell robotic pool cleaners?

Yes, Dicksonbrothers.com offers robotic pool cleaners as part of their “Pool Cleaners” category, alongside handheld vacuums, pressure, and suction cleaners.

Can I get fountain equipment for my lake or pond from Dicksonbrothers.com?

Yes, Dicksonbrothers.com sells a variety of fountain equipment for lakes and ponds, including full fountain systems from brands like Kasco Marine, as well as lights and aerators. Schutzkonto.de Reviews

Does Dicksonbrothers.com offer products for hot tub care?

Yes, Dicksonbrothers.com has a dedicated “Spa Care & Hot Tub FAQ” section and sells various spa chemicals, indicating they offer products for hot tub maintenance.