
Based on checking the website, Bridgefibre.co.uk which appears to redirect or be strongly associated with Modern Networks positions itself as a provider of managed IT services, telecommunications solutions, and cybersecurity for businesses, particularly those in commercial properties, science parks, and SMEs.
The site aims to address common business pain points related to IT infrastructure, promising reliability, scalability, and security to allow businesses to focus on their core operations.
This review will delve into the offerings, perceived benefits, and considerations for potential clients based on the information presented on their homepage.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Bridgefibre.co.uk Review & First Look
Based on looking at the website, Bridgefibre.co.uk, which seems to be the former domain or a related entity to “Modern Networks,” presents itself as a comprehensive managed IT services provider primarily targeting commercial properties, science parks, and small to medium-sized enterprises SMEs within the UK.
The primary message is clear: they aim to simplify IT and telecommunications for businesses, allowing them to focus on their core operations.
The website emphasizes a proactive approach to IT management, highlighting benefits such as business continuity, optimized performance, enhanced communications, and compliance.
They aim to serve as a one-stop shop for IT needs, from basic support to advanced cybersecurity and network solutions.
Website Design and User Experience
The Modern Networks website which Bridgefibre.co.uk directs to features a clean, professional, and intuitive design. Randallmanagement.com Reviews
The navigation is straightforward, making it easy for visitors to find information about their services, customer success stories, and FAQs.
The use of clear headings, bullet points, and concise paragraphs enhances readability.
- Clarity of Offerings: Services are well-categorized, with dedicated sections for IT Support, Computer Leasing, Managed Print Services, Microsoft 365 Copilot, IT Networks, Data Backup Solutions, Phone Systems, Business Broadband, and Cyber Security.
- Call to Action: Prominent “Request a Quote” buttons are strategically placed throughout the site, encouraging engagement.
- Mobile Responsiveness: The site appears to be designed for optimal viewing across various devices, ensuring a consistent user experience.
Initial Impressions on Credibility
The website immediately projects an image of professionalism and expertise. Key indicators of credibility include:
- ISO27001:2022 Certification: This is explicitly mentioned as a commitment to information security management, a crucial factor for businesses.
- Customer Success Stories: Testimonials from notable clients like Silverstone Park and the University of Nottingham Innovation Park lend significant weight to their claims.
- Comprehensive Service Descriptions: Each service is detailed enough to give a clear understanding of what’s offered without being overwhelming.
Overall, the first look suggests a legitimate and well-established IT service provider.
Modern Networks Features and Services
Modern Networks, the entity associated with Bridgefibre.co.uk, offers a robust suite of managed IT and telecommunications services designed to address the diverse needs of businesses. Hundexperten.se Reviews
Their focus is on providing end-to-end solutions that are reliable, scalable, and secure.
Managed IT Services
At the core of their offerings are comprehensive managed IT services, aiming to take the burden of IT infrastructure management off businesses.
- Hardware and Software Maintenance: They handle the upkeep of IT systems, ensuring optimal performance and longevity.
- Proactive Monitoring: 24/7 monitoring helps in identifying and resolving potential issues before they impact business operations.
- Help Desk Support: A dedicated support team is available to assist with day-to-day IT challenges, ensuring minimal downtime.
- Response times are prioritized, with business-critical incidents addressed immediately and low-priority issues aimed for resolution within 2-5 days, though SLAs can be tailored.
Cybersecurity Services
- 24/7 Monitoring and Real-time Threat Detection: Continuous surveillance to detect and prevent breaches.
- Firewall Management and Intrusion Detection: Essential layers of defense against unauthorized access.
- Antivirus Protection and Data Encryption: Fundamental tools for protecting data integrity and confidentiality.
- Compliance and Incident Response Planning: Assistance with regulatory adherence and preparing for security incidents.
- Staff Training: Educating employees on cybersecurity best practices, which is often a neglected but critical aspect of security.
Connectivity and Communication Solutions
Reliable internet and communication systems are vital for any modern business.
- Business Broadband: High-speed, resilient internet connectivity designed for business productivity.
- Phone Systems: Latest internet-based phone solutions VoIP to improve communication efficiency and reduce costs.
- IT Networks: Robust network solutions ensuring secure and fast connectivity across the business infrastructure.
- Demonstrated through projects like installing two fibre circuits at Silverstone Park to dramatically improve broadband connectivity.
Data Management and Continuity
Ensuring data safety and business continuity in the face of disasters is a critical concern for all organizations.
- Data Backup Solutions: Secure and regular backups of critical business information.
- Disaster Recovery Planning: Comprehensive plans to quickly restore data and operations in the event of system failures or other disasters.
- This is presented as essential for keeping businesses running smoothly.
Specialized Services
Beyond core IT, Modern Networks also offers more specialized solutions. Imperoit.com Reviews
- Computer Leasing: Affordable options for businesses to keep their technology updated without significant upfront capital expenditure. This can be beneficial for cash flow management.
- Managed Print Services: Aimed at reducing printing costs and improving office productivity through efficient print management.
- Microsoft 365 Copilot Integration: Leveraging AI tools to enhance productivity within Microsoft 365 applications, assisting with document creation, editing, and task management through smart suggestions and automation. This shows an embrace of modern technological advancements.
Modern Networks positions itself as a strategic partner, offering not just technical solutions but also expertise to help businesses achieve their objectives and stay compliant.
Modern Networks Pros & Cons
When evaluating Modern Networks associated with Bridgefibre.co.uk, it’s important to look at both the strengths they present and any potential areas for consideration based on their online presence.
Pros: What Stands Out Positively
Modern Networks appears to offer several compelling advantages for businesses seeking IT and telecommunications solutions.
- Comprehensive Service Offering: They provide a wide array of services, including managed IT, cybersecurity, broadband, phone systems, data backup, and even computer leasing. This “one-stop shop” approach can simplify vendor management for businesses.
- According to their site, they offer everything from “network management, cybersecurity, data backup and recovery, cloud services, Microsoft Copilot AI business assistant and 24/7 help desk support.”
- Industry Expertise: Their stated experience with commercial real estate, science parks, retail, and over 200 SMEs suggests a deep understanding of varied business needs and compliance requirements.
- Success stories featuring clients like Silverstone Park and the University of Nottingham Innovation Park reinforce this claim.
- Proactive and Managed Approach: The website highlights their role in proactive maintenance, monitoring, and disaster recovery planning, which can significantly reduce downtime and IT headaches for businesses.
- Tailored Solutions: They emphasize customizability for their services and SLAs Service Level Agreements, suggesting flexibility to meet specific organizational needs.
- Fixed Monthly Subscription Pricing: This model, as stated in their FAQs, offers predictable costs, making budget forecasting easier for businesses, especially for commercial real estate clients where billing aligns with the Service Charge Year-End SCYE.
Cons: Areas for Consideration
While the website presents a strong case, some aspects might warrant further inquiry for potential clients.
- Lack of Publicly Available Pricing Tiers: While they mention a “simple fixed monthly subscription pricing model,” specific pricing tiers or package details are not available on the website. Businesses must “Request a quote” to get this information, which can be a barrier for initial comparison shopping.
- This is a common practice for B2B services, but transparency on basic service tiers could be beneficial.
- No Online Chat Support: The primary mode of contact for inquiries appears to be a quote request form or direct contact details. The absence of a live chat feature could mean slower initial responses for urgent queries.
- Geographic Focus Implied: While not explicitly stated as a limitation, the focus on UK-based success stories Silverstone Park, University of Nottingham, The Guildhall York and the .co.uk domain suggest a primary, if not exclusive, focus on the UK market. This might be a “con” for international businesses.
- Reliance on Case Studies vs. Broad Customer Reviews: While impressive, the success stories are curated examples. The absence of a broader public review platform like Trustpilot or Google Reviews with a large volume of feedback makes it harder to gauge widespread customer satisfaction.
- Specificity of “Modern Networks” vs. “Bridgefibre.co.uk”: The direct redirection from Bridgefibre.co.uk to Modern Networks could cause minor initial confusion for users specifically searching for “Bridgefibre.co.uk reviews.” While this is a minor point, clear communication about a rebranding or acquisition would be helpful.
In summary, Modern Networks presents as a highly capable and secure IT service provider, particularly for its target market. Tradeintech.com Reviews
The primary “cons” relate more to the need for direct engagement to ascertain specific pricing and the lack of broad public review data, which are common for B2B service providers.
Modern Networks Pricing
Modern Networks, the company behind Bridgefibre.co.uk’s offerings, adopts a clear and straightforward approach to its service costs. Based on the information available on their website, particularly within their Frequently Asked Questions FAQs section, they operate on a simple fixed monthly subscription pricing model.
Understanding Their Pricing Structure
- Fixed Monthly Subscriptions: This model is designed to provide predictability for businesses. Clients know exactly what their IT services will cost each month, making budgeting and financial planning easier. This eliminates surprises often associated with variable IT support or hourly billing.
- Detailed Breakdown of Costs: Modern Networks states that they provide a “detailed breakdown of costs, ensuring you know exactly what you’re paying for.” This commitment to transparency is a positive sign, as it helps prevent hidden fees or unexpected charges.
- Alignment with Service Charge Year-End SCYE: For their commercial real estate clients, Modern Networks aligns billing with the Service Charge Year-End. This specific detail highlights their understanding of the unique financial cycles and reporting requirements within the commercial property sector, further simplifying budget forecasting and management for these clients.
How to Get a Quote
Since specific pricing tiers are not publicly listed on the website which is common for bespoke B2B IT services, potential clients need to engage directly with Modern Networks to receive a tailored quote.
- “Request a Quote” Mechanism: The website prominently features “Request a Quote” buttons and forms. This indicates that their services are customized to the specific needs, size, and complexity of each business they serve.
- No-Obligation Quote: They explicitly offer a “no obligation quote, good for thirty days.” This provides businesses with ample time to review the proposed services and costs without feeling pressured.
What Factors Might Influence Pricing?
While not explicitly detailed, several factors typically influence the cost of managed IT services, and it’s reasonable to assume these apply to Modern Networks:
- Scope of Services: The more services a business requires e.g., full managed IT, comprehensive cybersecurity, dedicated broadband, phone systems, data backup, etc., the higher the monthly subscription will likely be.
- Number of Users/Endpoints: Pricing often scales with the number of employees or devices computers, servers, network points that need to be supported and managed.
- Complexity of Infrastructure: Businesses with complex, legacy systems or specialized software may require more intensive support, influencing costs.
- Service Level Agreements SLAs: While they mention tailored SLAs, stricter requirements for response times and uptime guarantees typically come at a higher premium.
- Compliance Needs: Businesses in highly regulated industries might require additional services to ensure compliance, which could add to the overall cost.
In essence, Modern Networks offers a predictable and transparent pricing model once a quote is provided. Now-zen.com Reviews
Their approach caters to businesses looking for clear, upfront costs for their IT management needs, avoiding the fluctuating expenses often associated with ad-hoc IT support.
Modern Networks vs. Competitors
When evaluating Modern Networks and by extension, the services linked to Bridgefibre.co.uk, it’s useful to consider how they stack up against other managed IT service providers MSPs in the UK market.
Key Differentiators for Modern Networks
Based on their website, Modern Networks emphasizes several points that could distinguish them:
- Niche Expertise in Commercial Real Estate and Science Parks: While many MSPs serve SMEs, Modern Networks specifically highlights their extensive experience in commercial properties and science parks. This specialized knowledge suggests they understand the unique infrastructure requirements, tenant relationships, and compliance needs within these sectors.
- For instance, their alignment of billing with Service Charge Year-End SCYE for commercial real estate clients demonstrates a deep understanding of this specific industry’s financial processes.
- ISO27001:2022 Certification: This is a significant competitive advantage. Many smaller or less established MSPs may not hold this certification, which signifies a robust and internationally recognized information security management system. This provides a strong assurance of data security protocols.
- Comprehensive, Integrated Service Suite: Modern Networks offers a wide range of services, including IT support, cybersecurity, connectivity broadband, phone systems, data backup, computer leasing, and managed print services. This integrated approach can be more appealing than dealing with multiple niche providers for different IT needs.
- Proactive 24/7 Monitoring and Support: While many MSPs offer this, Modern Networks’ emphasis on proactive cybersecurity protection and rapid response times for business-critical incidents backed by tailored SLAs sets a high standard.
- Microsoft 365 Copilot Integration: Their early adoption and offering of support for AI tools like Microsoft 365 Copilot demonstrates a forward-thinking approach, aiming to help clients leverage cutting-edge productivity enhancements. Not all MSPs may be as quick to integrate such emerging technologies.
General MSP Competitive Landscape
Common offerings among most MSPs include:
- IT Support: Help desk, remote support, on-site visits.
- Network Management: Setup, monitoring, maintenance of networks.
- Cloud Services: Migration to and management of cloud platforms Azure, AWS, Google Cloud.
- Data Backup & Disaster Recovery: Essential services for business continuity.
- Basic Cybersecurity: Antivirus, firewalls, patching.
How Modern Networks Potentially Stands Out or not Against Different Competitors:
- Against Smaller, Local MSPs: Modern Networks likely offers a broader range of services, more robust infrastructure like 24/7 monitoring centers, and higher-level certifications ISO27001 that smaller local providers may lack. Their structured processes and tailored SLAs might also be more developed.
- Against Large National/International MSPs: While Modern Networks may not have the sheer global reach of giants like Capgemini or Accenture, their specialized focus on specific UK industries commercial real estate, science parks gives them a competitive edge in those niches. They might offer a more personalized service than very large, generalized providers.
- Against Niche Cybersecurity Firms: While Modern Networks offers robust cybersecurity, a highly specialized cybersecurity firm might offer even deeper penetration testing, threat intelligence, or incident response capabilities for very specific, high-risk scenarios. However, for a business seeking integrated IT and security, Modern Networks’ offering is comprehensive.
- Against Telecoms-Only Providers: Companies solely focused on broadband or phone systems might offer slightly different pricing structures for those specific services. However, Modern Networks’ integration of these with full IT management provides a seamless solution.
In essence, Modern Networks positions itself strongly for businesses that value a comprehensive, secure, and proactively managed IT environment, particularly within the commercial property and science park sectors. Heatreviewguide.com Reviews
Their ISO certification and emphasis on industry-specific solutions give them a distinct edge over many generalist MSPs.
How to Cancel Modern Networks Bridgefibre.co.uk Services
Based on the information available on the Modern Networks website which Bridgefibre.co.uk redirects to, specific instructions for cancelling services are not publicly detailed in a “how-to” guide.
This is typical for B2B service contracts, as cancellation procedures are almost always governed by the terms outlined in the specific Service Level Agreement SLA or contract signed between the client and the provider.
General Steps to Cancel Managed IT Services Contracts
While Modern Networks doesn’t publish a step-by-step guide, the process for cancelling services with an MSP generally follows these stages:
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Review Your Contract/Service Level Agreement SLA: This is the most crucial first step. Your contract will specify: Clickmeter.com Reviews
- Notice Period: How much advance notice is required e.g., 30, 60, or 90 days before termination.
- Termination Clauses: Conditions under which either party can terminate the agreement e.g., breach of contract, non-payment, change of business.
- Early Termination Fees: Penalties or fees that might apply if you cancel before the agreed-upon contract term ends.
- Data Handover/Migration Procedures: What process is followed to return your data, configurations, or assist with migration to a new provider.
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Formal Written Notification: Once you understand your contractual obligations, you should formally notify Modern Networks of your intent to terminate services.
- Method: This should almost always be in writing email or formal letter to create a clear record. Send it to the designated contact person or department specified in your contract.
- Content: Include your company name, account number, the services you wish to terminate, and the requested termination date, adhering to the notice period.
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Discussion with Account Manager: Expect to be contacted by your Modern Networks account manager or a representative. They will likely:
- Discuss Reasons for Cancellation: They may try to understand your reasons and potentially offer solutions to retain your business.
- Outline Offboarding Process: They will explain the next steps for data transfer, decommissioning of services, and final billing.
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Data Retrieval and Handover: Work closely with Modern Networks to ensure a smooth transition of your data and IT configurations.
- Data Backup: Ensure you have copies of all your critical data.
- Documentation: Request any necessary documentation for your IT infrastructure, network configurations, and software licenses.
- Assistance with New Provider: If you are migrating to a new MSP, clarify what level of cooperation Modern Networks will provide to facilitate the transition.
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Final Billing and Account Closure:
- Final Invoice: Expect a final invoice that includes any remaining service fees up to the termination date, and potentially early termination fees if applicable.
- Confirmation: Request written confirmation from Modern Networks that your account is officially closed and all services have been terminated.
Important Considerations:
- Proactive Planning: If you’re considering cancelling, start the process well in advance of your desired termination date, especially given typical notice periods.
- Legal Counsel: For complex or high-value contracts, it may be prudent to consult with legal counsel to ensure compliance with the contract terms and protect your business interests.
- Vendor Relationship: Maintain a professional and cooperative relationship throughout the cancellation process to ensure a smooth offboarding and data handover.
Since specific cancellation terms are contract-dependent, the absolute first step for any Modern Networks client looking to cancel is to locate and review their signed agreement with the company. Livinq-sanitair.nl Reviews
Ensuring Business Continuity with Modern Networks
Modern Networks highlights business continuity as a cornerstone of their managed IT services, aiming to keep client operations running smoothly even in the face of unforeseen disruptions.
Their approach integrates data backup, disaster recovery, and proactive system management.
Comprehensive Data Backup Solutions
Data loss can cripple a business, and Modern Networks addresses this through robust backup strategies.
- Regular Data Backups: They emphasize performing regular backups of critical business information. This ensures that even if primary data sources are compromised, a recent copy is available.
- Secure Storage: While the website doesn’t detail the exact storage mechanisms, managed IT providers typically use secure, often offsite or cloud-based, storage solutions to protect data from local disasters.
- Importance of Backup: The site clearly states, “Data Backup and Disaster Recovery are essential for keeping your business running smoothly.” This underscores their commitment to this vital aspect of business operations.
Proactive Disaster Recovery Planning
Beyond just backing up data, Modern Networks focuses on having a plan to recover and restore operations swiftly.
- Comprehensive Disaster Recovery Plan: They assert having a plan in place. A good disaster recovery plan outlines procedures for quickly restoring systems and data after an incident like hardware failure, cyber-attack, natural disaster, or human error.
- Rapid Restoration: The goal is to ensure that data “can be quickly restored in case of a disaster.” This implies not just having the data, but having the processes and technology to bring systems back online with minimal downtime.
- Tailored Solutions: While not explicitly stated for DR, given their overall approach to tailored services, it’s reasonable to infer that DR plans would be customized to a client’s specific RTO Recovery Time Objective and RPO Recovery Point Objective requirements.
Optimizing Performance and Enhancing Communications for Continuity
Business continuity isn’t just about disaster recovery. Midclothes.com Reviews
It’s also about maintaining operational efficiency day-to-day to prevent minor issues from escalating into major disruptions.
- Optimise Performance: Modern Networks handles IT infrastructure management, including “hardware and software maintenance, to ensure your systems perform reliably and efficiently.” Regular maintenance prevents unexpected failures that can halt operations.
- Enhance Communications: “Reliable network performance is key to seamless communication,” they state. By monitoring and optimizing networks, they ensure smooth and efficient collaboration, which is crucial for continuous business operations. Network stability prevents communication breakdowns that can severely impact productivity and client service.
- 24/7 Help Desk Support: Their commitment to timely support, with quick response times for business-critical incidents, directly contributes to continuity by swiftly addressing issues that arise.
Cybersecurity as a Pillar of Continuity
Cyber threats are a leading cause of business disruption.
Modern Networks’ robust cybersecurity measures directly support continuity.
- Preventive Measures: 24/7 monitoring, real-time threat detection, firewalls, and antivirus protection are all designed to prevent breaches that could lead to data loss or system downtime.
- Incident Response Planning: Assisting clients with incident response plans means they are better prepared to manage and recover from a cyber-attack, minimizing its impact on operations.
In essence, Modern Networks integrates data protection, system reliability, communication stability, and strong cybersecurity to form a comprehensive strategy for ensuring business continuity for their clients.
This holistic approach aims to provide peace of mind and minimize the financial and reputational risks associated with IT disruptions. Monsieur-meuble.com Reviews
Microsoft 365 Copilot Integration with Modern Networks
Modern Networks the company associated with Bridgefibre.co.uk has embraced cutting-edge technology by offering support and integration for Microsoft 365 Copilot.
This demonstrates their commitment to helping businesses leverage advanced AI tools to enhance productivity and efficiency.
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered assistant designed to work alongside users within Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, Teams, and more. It combines the power of large language models LLMs with your organizational data in Microsoft Graph and the Microsoft 365 apps themselves to provide real-time assistance.
- Key Capabilities:
- Document Creation and Editing: Can draft documents, summarize long emails, or suggest improvements to presentations.
- Task Management: Assists with organizing tasks, creating to-do lists, and automating routine activities.
- Data Analysis in Excel: Helps analyze data, identify trends, and create charts based on natural language queries.
- Meeting Summaries in Teams: Provides real-time meeting summaries, identifies action items, and tracks discussion points.
- Email Management in Outlook: Drafts emails, summarizes threads, and suggests responses.
Modern Networks’ Role in Copilot Integration
Modern Networks positions itself as a partner to help businesses effectively deploy and utilize Microsoft 365 Copilot. Their expertise would likely cover:
- Pre-Deployment Assessment: Ensuring a client’s Microsoft 365 environment is properly configured, secure, and ready for Copilot. This includes verifying data governance, permissions, and licensing.
- Implementation and Setup: Assisting with the technical deployment of Copilot across the client’s organization.
- User Training and Adoption: Helping employees understand how to use Copilot effectively to maximize its benefits and improve their daily workflows. This is crucial for realizing the ROI of AI tools.
- Ongoing Support: Providing technical support for any issues or questions that arise with Copilot’s functionality.
- Security and Compliance: Advising on best practices for using Copilot securely and ensuring compliance with data protection regulations, especially since Copilot accesses organizational data.
Benefits for Businesses Partnering with Modern Networks for Copilot
By offering Copilot integration, Modern Networks helps clients unlock significant benefits: Sellmystory.co.uk Reviews
- Enhanced Productivity: AI automation and smart suggestions can significantly reduce time spent on repetitive tasks, allowing employees to focus on more strategic work.
- For example, generating a first draft of a report in Word, or summarizing a long email thread in Outlook.
- Improved Efficiency: Streamlining workflows across Microsoft 365 applications leads to overall operational efficiency gains.
- Competitive Edge: Early adoption and effective utilization of AI tools can give businesses a technological advantage.
- Maximized ROI on Microsoft 365 Investment: Ensures that businesses get the most out of their existing Microsoft 365 subscriptions by adding powerful AI capabilities.
- Expert Guidance: Navigating AI tools can be complex. Partnering with Modern Networks provides businesses with expert guidance and support, reducing the learning curve and potential pitfalls.
Modern Networks’ inclusion of Microsoft 365 Copilot in their service portfolio demonstrates their commitment to staying at the forefront of technology and providing value-added services that genuinely enhance client productivity and operational capabilities.
Frequently Asked Questions
What services does Bridgefibre.co.uk Modern Networks provide?
Modern Networks offers a comprehensive range of IT and telecom solutions, including managed IT services, cybersecurity, business broadband, phone systems, data backup and disaster recovery, IT network solutions, computer leasing, managed print services, and Microsoft 365 Copilot integration.
Is Bridgefibre.co.uk a reliable IT service provider?
Based on their website, Modern Networks emphasizes reliability, evidenced by their 24/7 monitoring, robust cybersecurity measures including ISO27001:2022 certification, and stated commitment to business continuity.
Their success stories from reputable clients also suggest a strong track record.
How much do Modern Networks’ services cost?
Modern Networks uses a simple fixed monthly subscription pricing model. Micro-tools.de Reviews
Specific pricing details are not publicly listed, as services are customized.
You need to request a no-obligation quote from their website to get detailed cost breakdowns tailored to your business needs.
Does Modern Networks offer cybersecurity services?
Yes, Modern Networks provides comprehensive cybersecurity services, including 24/7 monitoring, real-time threat detection, firewall management, intrusion detection, antivirus protection, data encryption, compliance assistance, incident response planning, and staff training.
What industries does Modern Networks specialize in?
Modern Networks has extensive experience working with clients in commercial real estate, science parks, and retail.
They also serve over 200 SMEs across various other industries. Sprint24.com Reviews
How does Modern Networks ensure data security?
They implement robust security measures such as firewalls, encryption, regular security audits, and employee training programs.
They are also ISO27001:2022 certified for information security management, demonstrating adherence to international security standards.
What is Modern Networks’ response time for support requests?
Modern Networks uses a ticket management system to prioritize requests.
They respond to business-critical incidents immediately, and for low-priority issues, they aim to have them fixed within 2-5 days.
Service Level Agreements SLAs can be tailored to specific organizational needs. Dayt.ie Reviews
Can Modern Networks help with data backup and disaster recovery?
Yes, they perform regular data backups and have a comprehensive disaster recovery plan to ensure your data is safe and can be quickly restored in the event of a system failure or other disaster.
What is Microsoft 365 Copilot, and does Modern Networks support it?
Microsoft 365 Copilot is an AI tool that enhances productivity in Microsoft 365 apps through smart suggestions and automation.
Yes, Modern Networks offers support for Microsoft 365 Copilot, assisting with its deployment, integration, and user adoption.
Does Modern Networks offer computer leasing?
Yes, Modern Networks provides affordable computer leasing options to help businesses keep their technology up-to-date without large upfront costs.
Can Modern Networks manage our entire IT infrastructure?
Yes, Modern Networks states they can manage your entire IT infrastructure, allowing you to focus on running your business while adhering to the latest security standards. Techstoreco.com.au Reviews
How do I request a quote from Modern Networks?
You can request a quote by filling out the form on their website, which typically requires answering a couple of questions about your business needs.
They offer a no-obligation quote good for thirty days.
Are there any testimonials or success stories available for Modern Networks?
Yes, their website features success stories from clients such as Silverstone Park, University of Nottingham Innovation Park UNIP, Three Snowhill, and The Guildhall, York.
Does Modern Networks provide business broadband services?
Yes, they offer high-speed, resilient business broadband for reliable internet connectivity and enhanced productivity.
Can Modern Networks help with regulatory compliance?
Yes, they help businesses achieve and maintain compliance with industry regulations and data protection laws, particularly in the context of their cybersecurity and data management services.
How long has Modern Networks been in business?
While the website doesn’t explicitly state their founding year, the copyright notice at the bottom indicates “© Copyright 2025 Modern Networks,” suggesting they are an established entity, though the copyright year is likely a placeholder for the future.
What is the process for canceling services with Modern Networks?
Specific cancellation procedures are not detailed on the website but are governed by your individual service contract or Service Level Agreement SLA. Generally, this involves providing formal written notice within a specified notice period and following contractual terms regarding data handover and final billing.
Does Modern Networks offer 24/7 IT support?
Yes, they provide 24/7 help desk support as part of their comprehensive range of services to minimize downtime and keep businesses running smoothly.
How does Modern Networks help optimize IT performance?
They manage everything related to IT infrastructure, including hardware and software maintenance, to ensure systems perform reliably and efficiently, thus optimizing overall performance.
Can Modern Networks assist with phone systems?
Yes, they provide the latest internet phone solutions VoIP to improve communication and help businesses reduce costs associated with traditional phone systems.
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