Based on looking at the website, Managedtechnology.co.uk appears to be a UK-based managed service provider specializing in a comprehensive range of business technology solutions.

Their core offering revolves around print, unified communications, IT, and document management, aiming to provide a blend of personal service and corporate expertise.

They highlight partnerships with world-leading manufacturers and emphasize their nationwide coverage across the UK, with offices in major cities like London, Bristol, and Leeds.

The company positions itself as a provider of straightforward, dependable, and professional services, differentiating itself through direct partnerships with manufacturers and a focus on tailored solutions for various sectors, including education, commercial, corporate, public sector, and legal.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%

Very good0%

Average0%

Poor0%

Terrible0%

There are no reviews yet. Be the first one to write one.

Amazon.com: Check Amazon for Managedtechnology.co.uk Reviews
Latest Discussions & Reviews:

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Managedtechnology.co.uk Review & First Look

Managedtechnology.co.uk presents itself as a robust solution for businesses seeking streamlined technology infrastructure.

From an initial glance, the website exudes professionalism, providing a clear overview of their services and a strong emphasis on customer satisfaction and technical support.

Their focus on direct manufacturer partnerships suggests a commitment to providing up-to-date technology and competitive pricing, as they claim to offer “the UK’s best service and support at the lowest possible price.” This direct relationship can often translate to better support and access to the latest innovations compared to traditional resellers.

Initial Impressions of Managedtechnology.co.uk’s Online Presence

The website’s design is clean and intuitive, making it easy to navigate through their diverse service offerings.

Key information regarding their locations, partnerships, and case studies is readily accessible. Netzone.se Reviews

The inclusion of market share growth rankings for A3 Multifunctional Device Placements on their homepage immediately establishes their credibility within the print industry, showing an awareness of market dynamics.

For example, their highlighting of Konica Minolta’s +14% growth and Toshiba’s +12% growth underscores their affiliation with leading brands that are experiencing positive market traction, according to Infosource data.

This level of transparency about industry standing can be a strong indicator of a company’s commitment to staying at the forefront of technology.

Understanding Their Core Value Proposition

Managedtechnology.co.uk’s core value proposition seems to be centered on providing “complete peace of mind” through “hassle-free, flexible contracts” and “trusted and independent advice.” They aim to remove the burden of managing complex IT infrastructure from businesses, allowing them to focus on their primary operations.

This is particularly appealing to organizations that may lack the in-house expertise or resources to manage their technology effectively. Sblwbaseball.com Reviews

Their emphasis on bespoke contracts suggests a highly customizable approach, which is crucial for businesses with unique operational requirements.

Managedtechnology.co.uk Features

Managedtechnology.co.uk offers a broad spectrum of services designed to cover various facets of business technology.

These features are structured to provide integrated solutions, ensuring that different technological needs are met under a single, unified service provider.

Comprehensive Print & Copy Solutions

Their print and copy services are foundational, encompassing the supply, installation, maintenance, and servicing of office printers and photocopiers.

This full-lifecycle approach ensures that businesses have reliable printing infrastructure. Andothermemories.com Reviews

They handle everything from hardware acquisition to ongoing support, minimizing downtime and maximizing efficiency.

Hardware Supply: Offering devices from leading manufacturers such as Toshiba, Kyocera, Canon, Ricoh, Sharp, Konica Minolta, and Xerox. This diversity allows them to cater to a wide range of business sizes and specific needs.
Installation & Configuration: Professional setup to ensure devices are integrated seamlessly into existing networks.
Maintenance & Servicing: Proactive and reactive support to keep machines running optimally, including consumables management. This can be crucial for businesses where print operations are critical, as reported by industry analyses that indicate significant productivity losses due to printer malfunctions. For instance, a Quocirca study from 2021 highlighted that print-related issues are a common source of frustration and inefficiency in the workplace, with over 60% of IT decision-makers reporting challenges with print management.

Cloud & Mobile Integration

Managed Technology addresses the growing demand for flexible work environments by configuring cloud-based document storage and wireless print solutions.

This enables employees to access and print documents securely from various locations and devices.

Cloud Document Storage: Facilitating secure and accessible document repositories, crucial for collaboration and data backup. Many businesses are moving towards cloud solutions for improved accessibility and disaster recovery. According to a 2023 Flexera report, 92% of organizations have a multi-cloud strategy, indicating the widespread adoption of cloud services.
Wireless Printing: Allowing for printing from mobile devices and laptops without direct cable connections, enhancing workplace flexibility.

Data & Workflow Optimization

They provide sophisticated document workflow and data capture solutions aimed at streamlining business processes and improving data accuracy.

This involves automating manual tasks and ensuring information flows efficiently through an organization. Pakdata.com Reviews

Automated Workflow: Implementing systems to manage document routing, approvals, and archiving, reducing manual effort and potential errors.
Data Capture: Utilizing technologies to extract data from various documents, such as invoices or forms, and integrate it into business systems. This can significantly reduce data entry errors and improve processing times.

Production Printing Expertise

For businesses with high-volume printing requirements, Managed Technology offers specialized expertise in production printing.

This includes hardware installation and ongoing management of consumables for large-scale print jobs.

High-Volume Hardware: Providing robust printers capable of handling extensive print runs efficiently.
Consumables Management: Ensuring a steady supply of ink, toner, and paper to prevent interruptions in production.

Unified Communications Solutions

Their unified communications UC offerings integrate various communication methods into a single platform, improving collaboration and connectivity within organizations.

VOIP Voice over IP: Modern phone systems that route calls over the internet, often leading to cost savings and enhanced features.
Video Conferencing: Solutions to facilitate virtual meetings, which have become essential for remote and hybrid work models. A Statista report revealed that the global video conferencing market size was valued at approximately 14.24 billion U.S. dollars in 2023, highlighting its widespread adoption.
Mobile Contracts: Providing business-grade mobile connectivity solutions.

Barcode & EPOS Systems

Managed Technology also extends its services to retail and inventory management with barcode printers, EPOS electronic point of sale devices, and scan bureau services.

Barcode Printers: Essential for labeling products and tracking inventory.
EPOS Devices: Enabling efficient sales transactions and inventory management at the point of sale.
Scan Bureau Services: Assisting businesses with large-scale document scanning and digitization needs.

Mailroom Technologies

They provide cutting-edge franking and mailroom technologies designed to optimize mail processing and reduce associated costs. Dvdstore.org Reviews

Franking Machines: Automating postage processes, saving time and money compared to traditional stamp usage.
Mailroom Automation: Solutions to sort, fold, and insert mail efficiently.

Managedtechnology.co.uk Pros & Cons

Understanding the advantages and disadvantages of any service provider is key to making an informed decision.

Managedtechnology.co.uk, like any other company, comes with its own set of strengths and potential areas for consideration.

Pros of Managedtechnology.co.uk

Managed Technology offers several compelling benefits for businesses seeking comprehensive IT and document management solutions.

Direct Manufacturer Partnerships: This is a significant advantage. By partnering directly with leading manufacturers like Konica Minolta, Ricoh, and Toshiba, they can potentially offer more competitive pricing, faster access to new technologies, and direct support from the manufacturers themselves. This bypasses the typical reseller chain, which can sometimes add layers of cost and complexity.
Nationwide UK Coverage: With offices in major cities like London, Kent, Bristol, Leeds, and Kidderminster, along with a nationwide network of service depots, Managed Technology offers broad geographical reach. This ensures that businesses across the UK can access their services and receive timely on-site support. This extensive network can be crucial for minimizing downtime.
Comprehensive Service Portfolio: Their wide range of services, including print, cloud, data workflow, unified communications, and EPOS, means businesses can consolidate multiple technology needs under one provider. This can simplify vendor management and create more cohesive IT strategies.
Bespoke and Flexible Contracts: The emphasis on tailored solutions indicates a willingness to adapt to individual business needs rather than offering one-size-fits-all packages. This flexibility in contract terms can be highly beneficial for companies with specific budget constraints or operational demands.
Strong Customer Testimonials and Case Studies: The website prominently features case studies from various sectors Education, Commercial, Corporate, Public Sector, Legal and positive testimonials. These provide real-world examples of how their solutions have benefited clients, such as saving a legal practice “in excess of six figures across the lifetime of their contract.” This social proof adds significant credibility.
Focus on Cost Savings and Efficiency: Throughout their messaging, Managed Technology highlights how their solutions lead to reduced costs, increased productivity, and streamlined workflows. For example, their mailroom solutions aim to “save time and money,” and their managed print contracts are “designed to give you control, total satisfaction and complete peace of mind from installation through to inevitable renewal.”

Cons of Managedtechnology.co.uk

While Managed Technology presents a strong offering, there are a few general considerations that businesses should keep in mind when evaluating such service providers.

Lack of Publicly Available Pricing: The website does not provide specific pricing tiers or standard packages. While this is common for bespoke B2B services, it means potential clients must engage directly for a quote, which can be a barrier for those simply trying to estimate costs.
Reliance on External Reviews: While their website features testimonials, a comprehensive understanding of customer satisfaction would benefit from independent review platforms. While not a direct “con” of their service, the absence of prominent links to third-party review sites means potential customers might need to conduct additional research.
Complexity of Service Integration for Smaller Businesses: While comprehensive services are a “pro” for larger enterprises, smaller businesses with simpler needs might find the full suite of offerings more extensive than necessary, potentially leading to over-purchasing or underutilization of features if not properly tailored.
Contract Lock-in: As with any managed service contract, there is a commitment period. While they emphasize “flexible contracts,” businesses should thoroughly review terms and conditions regarding duration, early termination, and renewal processes.

Managedtechnology.co.uk Alternatives

These alternatives vary in their specialization, scale, and service models. Aqutitle.com Reviews

Large-Scale Integrated Service Providers

Many large IT service companies offer comprehensive solutions that rival or even exceed the breadth of Managed Technology, often catering to enterprise-level clients.

Ricoh UK: As a major manufacturer of office equipment, Ricoh also offers extensive managed print services, IT services, and communication solutions directly. Their global presence and direct manufacturing capabilities make them a formidable competitor, particularly in print and document management. They leverage their own hardware expertise alongside software solutions.
Xerox UK: Another global leader in print and digital workflow solutions, Xerox provides managed print services, digital transformation consulting, and IT services. They are known for their innovation in document technology and offer end-to-end solutions for various business sizes.
Konica Minolta Business Solutions UK: Similar to Ricoh and Xerox, Konica Minolta provides not just hardware but also comprehensive managed IT services, including cloud, security, and smart office solutions. Their direct involvement in hardware manufacturing gives them an edge in optimizing print environments.

Specialized Managed Print Service MPS Providers

For businesses primarily focused on optimizing their printing infrastructure, several companies specialize specifically in Managed Print Services.

Apogee Corporation: One of Europe’s largest independent providers of managed print services, document workflow, and IT infrastructure. Apogee offers a broad range of solutions from various manufacturers, focusing on reducing print costs and improving efficiency.
Service Graphics: While historically focused on large format print, many print companies are expanding into managed office print solutions. Providers like Service Graphics might offer bespoke solutions for specific industry needs.
Various Regional MPS Providers: Across the UK, numerous smaller, regional MPS providers offer personalized services, often specializing in particular industries or business sizes. These can sometimes offer more agile and customized support for local businesses.

IT Managed Service Providers MSPs with Document Focus

Many general IT MSPs have expanded their offerings to include document management and unified communications, overlapping significantly with Managed Technology’s portfolio.

IT Support Companies e.g., Redcentric, M247: These companies typically offer a broad range of IT services including network management, cybersecurity, cloud solutions, and often incorporate unified communications and some level of document management. They might be a better fit for businesses looking for a single provider for all their IT needs.
Cloud Solution Providers: Companies specializing solely in cloud infrastructure and software-as-a-service SaaS solutions for document management e.g., Microsoft 365, Google Workspace partners, or dedicated DMS providers like DocuWare or M-Files resellers can be alternatives for specific cloud and workflow needs.

When considering alternatives, businesses should evaluate:

Specific Needs: What are the most critical technology areas? Print, IT, communications, or a combination?
Budget: How much can be allocated monthly or annually?
Geographical Reach: Is local support essential?
Contract Flexibility: How long are typical contracts, and what are the terms for scaling up or down?
Integration with Existing Systems: How well will the new provider’s solutions integrate with current software and hardware?

How to Cancel Managedtechnology.co.uk Subscription

While the Managedtechnology.co.uk website doesn’t explicitly detail a step-by-step cancellation process on its public pages—as is typical for B2B service providers with bespoke contracts—the general procedure for cancelling a managed service subscription involves specific steps to ensure a smooth transition and adherence to contractual obligations. Eastbay.com Reviews

Understanding Your Contract Terms

The very first and most crucial step is to review your existing service agreement or contract with Managed Technology. This document will outline the terms and conditions related to:

Notice Period: Most managed service contracts require a written notice of cancellation, typically 30, 60, or even 90 days prior to the desired termination date or contract renewal date. Failure to provide adequate notice can result in automatic contract renewal or penalties.
Early Termination Clauses: Understand any fees or penalties associated with cancelling before the agreed-upon contract end date. Some contracts might have a pro-rata charge for early termination, while others might require payment of the remaining contract value.
Data Retrieval and Handover: The contract should specify how your data e.g., documents stored in their cloud solutions will be returned to you and any assistance they will provide in transitioning services to a new provider.
Equipment Return: If Managed Technology provided hardware printers, VoIP phones, EPOS systems, the contract will detail the procedure for returning these devices, including any return shipping costs or conditions.

Official Communication and Written Notice

Once you understand your contractual obligations, the next step is to formally communicate your intent to cancel.

Contact Your Account Manager: Reach out to your dedicated account manager or the primary contact at Managed Technology. Inform them of your decision to cancel and request information on the official cancellation procedure. This initial conversation can clarify any immediate questions.
Submit Formal Written Notice: This is paramount. Send a formal written notice of cancellation. This should be a letter or email clearly stating:
- Your company name and contact details.
- Your Managed Technology account number or contract reference.
- The specific services you wish to cancel.
- The requested effective date of cancellation.
- A statement referencing your contract terms regarding notice periods.
- Send via a Trackable Method: If sending a physical letter, use recorded delivery. If by email, request a read receipt or confirmation of receipt. This provides proof that you provided notice within the required timeframe.

Data Migration and Service Transition

After submitting your notice, work with Managed Technology to facilitate a smooth transition.

Data Backup and Transfer: Ensure you have backed up all your data from their systems. Discuss the process for them to assist in transferring any data you need to a new provider or to your own systems.
Hardware Return Logistics: Coordinate the return of any leased equipment. Confirm the collection date, packaging requirements, and any final inspection procedures.
Service Deactivation: Confirm the exact date services will be deactivated to avoid unexpected disruptions or charges.

Final Billing and Confirmation

Review Final Invoice: Carefully examine your final bill to ensure all charges are accurate and reflect the terms of your cancellation.
Obtain Written Confirmation of Cancellation: Request a written confirmation from Managed Technology that your contract has been successfully terminated and that all obligations on both sides have been met. This document is essential for your records.

By following these steps, businesses can navigate the cancellation process efficiently and minimize potential disruptions or unexpected costs.

How to Cancel Managedtechnology.co.uk Free Trial

Based on the information available on Managedtechnology.co.uk’s website, there is no explicit mention of free trials for their services. Iqarabian.net Reviews

Their business model appears to be centered around direct consultations and bespoke contracts for their comprehensive managed print, IT, and communications solutions, rather than offering self-service free trials for software or specific equipment.

Therefore, it is highly unlikely that Managed Technology offers traditional “free trials” in the way one might expect from a SaaS product or consumer service. Their services involve significant hardware deployment, infrastructure integration, and ongoing support, which typically do not lend themselves to short-term, no-commitment trials.

If, by chance, a specific arrangement was made that functions like a trial e.g., a pilot program for a new service or a limited-time test of a particular solution, the process for “cancelling” or concluding this arrangement would still align more closely with standard business contract termination than a typical consumer free trial cancellation.

However, if a unique “free trial” scenario did exist, the process would likely involve:

Reviewing Any Agreement: If any written agreement or proposal was made for this “trial,” carefully read its terms. It would specify the duration, scope, and any conditions for discontinuation or conversion to a paid service.
Contacting Your Account Manager: Directly communicate with your assigned account manager or the sales representative who initiated the “trial.” Inform them that you wish to conclude the trial period.
Providing Formal Notice if applicable: Even for a trial, if there was a stipulated notice period for discontinuation, adhere to it. A simple email confirming your decision might suffice.
Returning Equipment: If any hardware was deployed during the trial e.g., a test printer, a VoIP phone system, coordinate its return or de-installation as per the agreement.
Confirming No Further Obligation: Ensure you receive written confirmation that the trial has concluded and there are no outstanding financial obligations or service commitments.

In summary, for Managedtechnology.co.uk, the concept of cancelling a “free trial” is generally not applicable as their services are structured as long-term, tailored contracts rather than trial-based offerings. Potential clients should expect a consultative sales process where their needs are assessed before a proposal and contract are drawn up. Gravograph.com Reviews

Managedtechnology.co.uk Pricing

As a provider of bespoke, comprehensive B2B technology solutions, Managedtechnology.co.uk does not publish standardized pricing tiers or a fixed price list on its website.

This is a common practice within the managed services industry, where costs are highly individualized based on several factors unique to each client’s requirements.

Factors Influencing Managed Technology’s Pricing

The pricing for Managed Technology’s services will be determined by a consultation process that takes into account the following key variables:

Scope of Services:
- Print & Copy: Number of devices, print volume mono vs. color, specific models, service level agreements SLAs for uptime and response times, consumables management.
- Cloud & Mobile: Storage capacity needed, number of users, specific software integrations, level of support.
- Data & Workflow: Complexity of workflows, number of documents processed, integration with existing systems.
- Unified Communications: Number of users, types of services VOIP, video conferencing, mobile contracts, call volumes, advanced features.
- Other Services: Specific requirements for Production Printing, Barcode/EPOS, or Mailroom Solutions.
Hardware Requirements: Denevy.eu Reviews
- Whether equipment is leased or purchased, and the specific models chosen e.g., high-volume production printers vs. smaller office MFPs.
- Installation and setup costs.
Number of Users/Locations:
- The size of the organization and the number of employees utilizing the services.
- The number of office locations requiring infrastructure and support.
Service Level Agreements SLAs:
- The agreed-upon response times for support, repair, and maintenance. More stringent SLAs e.g., 4-hour response time vs. next-business-day typically incur higher costs.
- Guaranteed uptime for critical systems.
Contract Length:
- Longer contract terms often come with more favorable pricing per month compared to shorter, more flexible agreements. Typical B2B managed service contracts can range from 24 to 60 months.
Customization and Integration:
- Any specific integrations with existing legacy systems or highly customized software solutions will add to the complexity and cost.

How to Obtain a Quote

To get a precise understanding of pricing for Managed Technology’s services, businesses need to: Købmad.dk Reviews

Initial Consultation: Engage with their sales team via phone 0800 338 4000 or their online contact form. This consultation will involve a detailed discussion of your current infrastructure, pain points, and future requirements.
Needs Assessment: Managed Technology will likely conduct a thorough assessment of your existing technology environment e.g., an audit of your current print fleet to understand your usage patterns and identify areas for optimization.
Bespoke Proposal: Based on the assessment, they will prepare a customized proposal outlining the recommended solutions, specific hardware, software, service levels, and the associated costs. This proposal will include a breakdown of monthly or annual fees.

Example Scenario Illustrative – not actual pricing:
A small business requiring 3-4 multifunction printers, basic cloud document storage for 20 users, and a standard VoIP system might receive a quote for £X per month over a 36-month contract, including consumables and maintenance.

A larger corporation needing a full fleet of production printers, complex data workflow solutions, and unified communications for hundreds of employees across multiple sites would receive a substantially higher, multi-tiered quotation.

Businesses should budget for ongoing monthly service fees, potential one-off installation costs, and any additional charges for out-of-scope requests or exceeding agreed-upon usage limits.

It’s crucial to thoroughly review the proposed contract, including all pricing components, before committing.

Why Choose Managed Technology?

Managed Technology positions itself as a distinct and advantageous choice for businesses seeking comprehensive technology solutions in the UK. Onmedical.co.uk Reviews

Their website highlights several key differentiators that aim to provide clients with “total peace of mind” and exceptional value.

Direct Manufacturer Partnerships

One of the most emphasized reasons to choose Managed Technology is their direct relationships with world-leading manufacturers.

Unlike traditional dealers who might operate through multiple layers of distribution, Managed Technology claims to partner directly with brands like Toshiba, Kyocera, Canon, Ricoh, Sharp, Konica Minolta, and Xerox.

Benefit 1: Competitive Pricing: Direct partnerships can often lead to more favorable pricing due to reduced overheads and streamlined supply chains. This aligns with their claim of offering “the lowest possible price.”
Benefit 2: Access to Latest Technology: Being directly connected to manufacturers means they are likely among the first to receive updates, new models, and innovative solutions, ensuring clients benefit from cutting-edge technology.
Benefit 3: Enhanced Support and Expertise: Direct ties can translate into deeper technical knowledge and more direct support channels from the manufacturers themselves, potentially leading to faster resolution of complex issues. A study by Accenture in 2022 highlighted that 82% of B2B customers expect real-time interaction and faster issue resolution, a goal more easily achieved with direct manufacturer backing.

Unparalleled Service and Support

Managed Technology asserts that they offer “the UK’s best service and support.” This is a bold claim, but they underpin it with several points:

Nationwide Coverage: With offices in London, Kent, Bristol, Leeds, and Kidderminster, complemented by a nationwide network of service depots, they emphasize their ability to provide prompt on-site support across the UK. This geographical reach is critical for minimizing downtime in businesses reliant on their technology.
Proactive Maintenance: While not explicitly detailed, their “managed service” model typically implies proactive monitoring and maintenance to prevent issues before they arise, contributing significantly to service quality.
Dedicated Account Management: Managed service providers often assign dedicated account managers who understand the client’s specific needs and serve as a single point of contact for ongoing support and strategic advice.

Bespoke and Flexible Contracts

Instead of generic packages, Managed Technology focuses on providing “bespoke contracts” tailored to individual business needs. Rapidtests.io Reviews

Customized Solutions: They conduct thorough needs assessments to design solutions that precisely fit a client’s specific print volume, data workflow, communication requirements, and budget. This customization avoids overspending on unnecessary features or struggling with inadequate solutions.

Comprehensive Technology Solutions

Managed Technology isn’t just about printers.

Their diverse service portfolio means businesses can consolidate multiple technology needs under one provider.

Streamlined Vendor Management: Instead of managing multiple vendors for printers, IT support, cloud storage, and communications, businesses can have a single point of contact, simplifying administration and troubleshooting.
Integrated Systems: A unified provider can ensure better integration between different technology components, leading to more seamless workflows and reduced compatibility issues. Their offerings span from “Print & Copy” to “Unified Comms” and “Barcode & EPOS,” illustrating this breadth.

Proven Track Record and Client Trust

The website showcases a commitment to transparency through:

Case Studies: Detailed case studies across various sectors Education, Commercial, Corporate, Public Sector, Legal provide tangible examples of their success in solving client challenges and delivering measurable benefits like cost savings and efficiency gains. For instance, the case study with a legal practice highlighted savings “in excess of six figures.”
Testimonials: While not explicitly displayed as a scrollable section, the “See what people say about us” section implies positive client feedback, reinforcing their reliability.

Ultimately, businesses choose Managed Technology for its promise of expert-level service, a comprehensive and integrated approach to technology, and a commitment to delivering tailored, cost-effective solutions backed by strong manufacturer relationships and nationwide support.

Managedtechnology.co.uk Case Studies and Success Stories

Managed Technology’s website prominently features a “Case Studies” section, providing tangible evidence of their capabilities and the value they deliver across various sectors. Safecruiseparking.com Reviews

These case studies serve as powerful testimonials, illustrating how their tailored solutions address specific challenges faced by different types of organizations.

Transforming Document Workflow in Education

The case study titled “Education: Freedom to teach and learn” highlights Managed Technology’s understanding of the unique pressures within educational institutions.

Challenge: Schools face demanding environments for printers, with heavy usage and staff needing to focus on teaching rather than IT management.
Solution: Managed Technology deployed “extremely robust hardware and innovative software solutions” designed to withstand the school environment.
Outcome: Teachers gained “the freedom to teach without worrying about servicing, maintenance or consumables.” The solutions enabled the creation of “the very finest learning materials” due to stunning print quality and document formatting options. This demonstrates their ability to provide resilient solutions that enhance productivity in a challenging sector.

Streamlining Operations for Commercial Businesses

The “Commercial: Getting on with business” case study focuses on alleviating operational pressures for business owners and managers.

Challenge: Business owners face numerous daily pressures, and printer/copier contracts shouldn’t add to them.
Solution: Managed Technology offered “managed print contracts designed to give you control, total satisfaction and complete peace of mind from installation through to inevitable renewal.”
Outcome: Clients not only achieved cost savings but also gained valuable time to focus on their core business activities, emphasizing efficiency and peace of mind.

Driving Efficiency for Corporate Entities

The “Corporate: Shareholders will thank you” case study addresses the high-level concerns of corporate leaders.

Challenge: Corporate leaders are responsible for driving down costs, pushing innovation, and maximizing productivity.
Solution: Managed Technology’s solutions are “tailored and matched specifically to each client’s needs.”
Outcome: Immediate benefits were observed in “document workflow, resource management and cost control,” showcasing their ability to deliver strategic advantages that impact the bottom line and satisfy stakeholders.

Tackling Accountability in the Public Sector

The “Public sector: Tackling accountability” case study highlights their specialized understanding of government and public service organizations. Ownyourspace.co.uk Reviews

Challenge: Public sector organizations face immense pressure to remain accountable to the public and funding agencies, requiring robust reporting on costs and usage.
Solution: Managed Technology created hardware and software solutions that “easily allow you to report on cost of ownership, usage, supplies and maintenance.” Their vendor-agnostic approach not tied to one supplier allowed for highly tailored solutions.
Outcome: They delivered solutions that met the precise reporting and accountability requirements of the public sector, demonstrating their expertise in navigating complex regulatory environments.

Ensuring Control in the Legal Sector

The “Legal: Staying in control” case study illustrates their impact on highly regulated and detail-oriented environments.

Challenge: Busy city chambers cannot afford to lose control of document workflow, especially with client recharging relying on stringent documentation.
Solution: Managed Technology implemented “state of the art print technology, combined with intelligent cloud based software solutions.”
Outcome: One legal practice saved “in excess of six figures across the lifetime of their contract” and gained the ability to easily track and retrieve every document, showcasing significant cost savings and improved operational control in a critical sector.

These case studies collectively demonstrate Managed Technology’s versatility, problem-solving capabilities, and commitment to delivering measurable results for a diverse clientele.

They underline the company’s ability to not just provide technology but to implement solutions that genuinely address client pain points and contribute to their strategic objectives.

Managedtechnology.co.uk’s Commitment to Service & Support

Managedtechnology.co.uk places a significant emphasis on its commitment to service and support, positioning it as a core differentiator in a competitive market.

Their claims of offering “the UK’s best service and support” are backed by their operational structure and philosophy.

Nationwide Service Infrastructure

A cornerstone of their service commitment is their extensive geographical footprint across the UK.

Strategic Office Locations: With key offices in major economic hubs such as London, Kent, Bristol, Leeds, and Kidderminster, they ensure a strong physical presence where their clients operate.
Nationwide Network of Service Depots: Beyond their main offices, the presence of service depots throughout the country means that technical support and engineers are “never far away.” This distributed network is crucial for prompt on-site response times, which are vital for businesses relying on their managed services. This infrastructure directly contributes to minimizing client downtime, a critical factor in business continuity. According to a 2022 survey by Uptime Institute, 80% of organizations consider preventing downtime their highest priority, highlighting the importance of robust service networks.

Proactive and Reactive Support Models

While the website doesn’t delve into the minutiae of their support tickets or helpdesk structure, the nature of “managed services” inherently implies both proactive and reactive support.

Proactive Monitoring: Typically, managed service providers utilize remote monitoring tools to detect potential issues with client hardware printers, networks and software before they escalate into major problems. This can include monitoring consumable levels, device health, and network performance.
Reactive Support: When an issue does arise, their network of service depots and engineers is designed to provide rapid response. Their emphasis on “servicing, maintenance, or consumables” in case studies suggests a comprehensive approach to addressing operational disruptions.

Direct Manufacturer Alignment for Enhanced Support

As highlighted previously, their direct partnerships with world-leading manufacturers also play a role in their service delivery.

Specialized Training: Engineers and support staff are likely to receive direct training and certification from these manufacturers, ensuring they possess the most up-to-date knowledge and skills to troubleshoot and repair a wide range of devices.
Faster Access to Parts: Direct relationships can also facilitate quicker access to genuine spare parts, reducing the time required for repairs and maintenance.

Focus on “Peace of Mind”

The recurring theme throughout their messaging is providing “complete peace of mind” for their clients.

This isn’t just about fixing things when they break, but about taking on the entire burden of managing complex technology solutions.

Hassle-Free Contracts: Their claim of “hassle-free, flexible contracts” suggests a simplified administrative process for clients, allowing them to focus on their core business.
Trusted and Independent Advice: By positioning themselves as providers of “trusted and independent advice,” they aim to build long-term relationships where clients feel confident in the recommendations and solutions provided.

This multi-faceted approach to service and support—combining physical presence, proactive capabilities, expert knowledge, and a client-centric philosophy—forms the bedrock of Managed Technology’s value proposition.

Frequently Asked Questions

What services does Managedtechnology.co.uk offer?

Managedtechnology.co.uk offers a comprehensive range of business technology solutions, including managed print and copy services, cloud and mobile solutions, data and workflow optimization, production printing, unified communications VOIP, video conferencing, mobile contracts, barcode and EPOS systems, and mailroom solutions.

Where is Managedtechnology.co.uk based?

Managedtechnology.co.uk is based in the UK, with offices in London, Kent, Bristol, Leeds, and Kidderminster, and a nationwide network of service depots throughout the United Kingdom.

Who are Managedtechnology.co.uk’s partners?

Managedtechnology.co.uk partners directly with world-leading manufacturers of office technology, including Toshiba, Kyocera, Canon, Ricoh, Sharp, Konica Minolta, and Xerox.

Does Managedtechnology.co.uk provide services nationwide?

Yes, Managedtechnology.co.uk offers nationwide coverage across the UK, supported by their network of offices and service depots.

How does Managedtechnology.co.uk differ from traditional dealers?

Managedtechnology.co.uk differentiates itself by partnering directly with manufacturers, which they claim allows them to offer competitive pricing and enhanced service and support compared to traditional dealers.

What kind of contracts does Managedtechnology.co.uk offer?

Managedtechnology.co.uk offers bespoke and flexible contracts, tailored to provide businesses with unparalleled print, copy, and technology solutions based on their specific needs.

Can Managedtechnology.co.uk help with cloud document storage?

Yes, Managedtechnology.co.uk configures cloud-based document storage solutions to help businesses manage and access their documents securely from various locations.

Do they offer solutions for high-volume printing?

Yes, Managedtechnology.co.uk specializes in production printing, offering expertise in high-volume print requirements, including hardware installation and consumables management.

What unified communication services do they provide?

Their unified communications services include VOIP Voice over IP, video conferencing solutions, and mobile contracts, designed to enhance business connectivity and collaboration.

Does Managedtechnology.co.uk provide EPOS devices?

Yes, they provide barcode printers, EPOS electronic point of sale devices, and scan bureau services for businesses.

What is the typical notice period for cancelling a Managedtechnology.co.uk contract?

The notice period for cancelling a Managedtechnology.co.uk contract will be specified in your individual service agreement. It typically ranges from 30 to 90 days. Always refer to your specific contract terms.

How do I get a price quote from Managedtechnology.co.uk?

To get a price quote from Managedtechnology.co.uk, you need to contact their sales team directly for an initial consultation.

They will assess your specific business requirements and provide a bespoke proposal.

Does Managedtechnology.co.uk offer free trials?

Based on their website information, Managedtechnology.co.uk does not explicitly mention offering traditional free trials for their comprehensive managed services.

Their model involves bespoke consultations and contractual agreements.

Can Managedtechnology.co.uk help reduce office printing costs?

Yes, Managedtechnology.co.uk aims to help businesses reduce printing costs through managed print contracts that optimize efficiency, manage consumables, and provide cost control insights.

What industries does Managedtechnology.co.uk serve?

Managedtechnology.co.uk serves a wide range of industries, including education, commercial businesses, corporate entities, the public sector, and legal practices, as highlighted in their case studies.

Do they provide maintenance and servicing for printers?

Yes, Managedtechnology.co.uk provides comprehensive maintenance and servicing for office printers and photocopiers supplied through their contracts.

How does Managedtechnology.co.uk handle data security in cloud solutions?

While specific security protocols are not detailed on their homepage, as a managed service provider, they would be expected to implement robust security measures for configured cloud-based document storage, adhering to industry best practices. Specifics would be discussed during consultation.

What is the PSTN switch-off, and how does Managedtechnology.co.uk address it?

The PSTN Public Switched Telephone Network switch-off refers to the move from traditional analogue phone lines to digital alternatives by January 2027 in the UK.

Managedtechnology.co.uk addresses this by providing modern unified communications solutions like VOIP, helping businesses transition from older systems.

Can Managedtechnology.co.uk assist with document workflow automation?

Yes, they provide sophisticated document workflow and data capture solutions aimed at automating and streamlining business processes, improving efficiency and data accuracy.

What support is available for returning equipment after contract termination?

The process for returning equipment after contract termination would be outlined in your service agreement.

You should coordinate with Managedtechnology.co.uk to arrange for the collection or return of any leased hardware.

Managedtechnology.co.uk Reviews