Wixbuilders.com Reviews

Based on checking the website, Wixbuilders.com appears to be a web design agency that specializes in creating websites using the Wix platform for businesses, particularly within the UK.

They focus on helping clients “get online & get more customers,” emphasizing SEO optimization, professional design, and tailored functionalities like online shopping or booking systems.

For those seeking an online presence, understanding what such a service entails, its potential benefits, and its limitations is crucial.

This review dives into the offerings presented by Wixbuilders.com, examining their approach to website development and the value they aim to provide.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Wixbuilders.com Review & First Look

Upon an initial review of Wixbuilders.com, the website presents itself as a dedicated web design service that leverages the Wix platform.

The primary value proposition seems to be simplicity and expertise for businesses looking to establish or enhance their online presence, particularly small and medium-sized businesses SMBs in the UK.

Their stated goal is to help clients get found on Google and look professional.

The homepage highlights several key aspects:

• SEO Optimization: They claim their local UK copywriters optimize content to “most recent SEO standards.” This suggests an understanding of search engine visibility, which is crucial for online business growth.
• Wix Expertise: They position themselves as “experts in Wix,” indicating a deep knowledge of the platform’s capabilities and limitations. Wix itself is a widely used drag-and-drop website builder known for its ease of use for individuals, but agencies like Wixbuilders.com aim to provide a more hands-off, professional solution.
• Tailored Solutions: The site mentions “ready-to-use apps and widgets” for various needs, such as blogs, online shopping, or booking systems. This implies a customizable approach to meet specific business requirements.
• Process Transparency: They outline a four-step process: Connect, Discuss, Design, and Go Online, promising a turnaround of 14-20 business days after the first call. This offers a clear roadmap for potential clients.

The showcase section, featuring sites like “Dining by Will,” “W+Z Hair Salon,” and “Genome Lawyers,” attempts to demonstrate their design capabilities and versatility across different industries.

Customer testimonials, though few, are also prominently displayed to build trust.

Wixbuilders.com Pros

Based on the information presented on their website, here are some potential advantages of using Wixbuilders.com:

• Professional Expertise on Wix: For businesses that want a Wix site but lack the time or technical skills to build it themselves, Wixbuilders.com offers a professional service. They position themselves as experts, implying they can maximize Wix’s capabilities for a polished outcome.
• Focus on SEO: Their claim of optimizing content to “most recent SEO standards” is a significant advantage. Many small businesses struggle with search engine visibility, and a service that integrates this from the ground up can save time and improve online discoverability. According to a study by Ahrefs, approximately 90.63% of content gets no traffic from Google, underscoring the importance of proper SEO.
• Tailored Solutions: The mention of integrating various apps and widgets blogging, e-commerce, booking systems suggests they can customize the website to meet specific business needs, rather than offering a generic template. This is crucial for businesses with unique operational requirements.
• Time-Saving for Business Owners: Delegating website creation to a specialized agency frees up business owners to focus on their core operations. The outlined 14-20 business day timeline suggests a relatively quick turnaround for getting a professional site online.
• UK-Based Copywriters and Local Focus: For UK businesses, having local copywriters who understand regional nuances and search trends can be beneficial for relevance and targeting local customers. A recent survey by BrightLocal found that 98% of consumers used the internet to find local businesses in the last year.

Wixbuilders.com Pricing

The Wixbuilders.com website indicates a starting price of “as little as £29 per month” for their “Starter” package, which includes “UP TO 3 PAGES.” This monthly subscription model implies ongoing hosting, maintenance, or service fees, rather than a one-time build cost.

While the “Starter” package is mentioned, the website also alludes to “Essentials” and “Advanced” packages, suggesting a tiered pricing structure that likely offers more features, pages, or complex functionalities as the price increases.

However, specific details for these higher tiers are not clearly outlined on the homepage.

To get a comprehensive understanding of their pricing, it appears one would need to engage with them directly for a quote.

It’s crucial for businesses to:

• Understand the full scope of what each package includes: How many pages? What kind of features e-commerce, booking? Is ongoing SEO or content updates part of the monthly fee?
• Clarify contract terms: Is it a monthly, annual, or fixed-term contract? What are the cancellation policies?
• Inquire about hidden costs: Are there additional fees for domain registration, premium app subscriptions, or future modifications?
• Compare with direct Wix pricing: While Wixbuilders.com offers a service, businesses should also understand the underlying costs of Wix itself. Wix offers various plans ranging from around £7.50 to £21 per month for premium features as of early 2024, not including design services.

For reference, the average cost for a professional website design from an agency can range significantly.

According to WebFX, a basic website 1-10 pages might cost between $2,500 – $10,000 upfront, with ongoing maintenance fees.

Wixbuilders.com’s monthly model appears to be an attempt to make professional web design more accessible, but a detailed breakdown of what the monthly fee covers is essential for informed decision-making.

Wixbuilders.com vs. Direct Wix Use

Choosing between hiring a service like Wixbuilders.com and building a website directly using the Wix platform involves weighing different factors.

Wixbuilders.com:

• Pros:
  • Professional Design & Development: They handle the entire design and development process, ensuring a polished, modern, and functional website. This is ideal for businesses that prioritize a professional look without the DIY effort.
  • SEO Integration: They claim to optimize content for SEO, which can be a complex and time-consuming task for those unfamiliar with best practices.
  • Time Savings: Business owners can focus on their core operations, as the website creation is outsourced.
  • Access to Expertise: Leveraging their “Wix experts” means potentially tapping into advanced features, custom coding, or integrations that a novice might miss.
  • Ongoing Support Implied: A monthly fee model often includes some level of ongoing support, maintenance, or minor updates, though specifics would need clarification.
• Cons:
  • Higher Cost: While the monthly fee may seem low, over time it could potentially exceed the cost of a DIY approach or a one-time build.
  • Less Direct Control: The client has less direct, real-time control over the design process and immediate changes compared to doing it themselves.
  • Dependency on Agency: Future updates or significant changes might require going through the agency, which could incur additional costs or delays.

Direct Wix Use DIY:
* Cost-Effective: The primary cost is the Wix premium plan itself, which can be significantly cheaper than hiring an agency, especially for basic sites.
* Full Control: Complete autonomy over design, content, updates, and integrations.
* Learning Opportunity: Business owners can learn valuable skills in web design and online marketing.
* Immediate Changes: Ability to make instant updates without waiting for an external party.
* Time-Consuming: Building a professional website from scratch, including content creation and SEO, requires a significant time commitment.
* Learning Curve: While Wix is user-friendly, mastering all its features and design principles can take time.
* Potential for Amateurish Results: Without design experience, the final website might not look as professional or be as effective as one built by experts.
* SEO Challenges: Implementing effective SEO without prior knowledge can be difficult, potentially leading to low visibility.

The choice ultimately depends on a business’s budget, time availability, technical proficiency, and desire for control.

According to a 2022 survey by Statista, 35% of small businesses still do not have a website, highlighting the need for solutions, whether DIY or agency-led.

For those who prioritize a professional, hands-off approach and are willing to pay for it, Wixbuilders.com could be a viable option.

For those with limited budgets or a strong desire for direct control, the DIY Wix route is more appropriate.

Wixbuilders.com Alternatives

For businesses considering Wixbuilders.com, it’s wise to explore a range of alternatives that cater to different needs, budgets, and levels of technical involvement.

These alternatives can be broadly categorized into other web design agencies, alternative website builders, and freelance professionals.

1. Other Web Design Agencies Specializing in Different Platforms or Broader Services:

• WordPress Agencies: WordPress powers over 43% of all websites on the internet W3Techs, 2023. Agencies specializing in WordPress offer highly customizable, scalable, and SEO-friendly solutions. Examples include local digital marketing agencies or specialized WordPress development firms. These are often more expensive but offer greater flexibility.
• Shopify Experts: For e-commerce-focused businesses, Shopify is a leading platform. Shopify Experts are agencies or freelancers certified by Shopify to build and optimize online stores. This is a strong alternative if online sales are the primary goal.

2. Alternative Website Builders DIY or with Minimal Assistance:

• Squarespace: Known for its aesthetically pleasing templates and user-friendly interface, Squarespace is a popular choice for creatives, portfolios, and small businesses that prioritize design. It’s slightly less flexible than Wix but offers a more curated design experience.
• GoDaddy Website Builder: A good option for beginners, offering simple drag-and-drop tools and integrated marketing features. It’s often bundled with domain and hosting services.
• Webflow: For those seeking more design control and flexibility than Wix or Squarespace, but still wanting a visual builder, Webflow is an excellent choice. It bridges the gap between traditional coding and drag-and-drop builders, often used by designers and agencies.
• Hostinger Website Builder / Zyro: These offer extremely affordable options, often bundled with hosting plans, making them attractive for businesses on a tight budget. They provide intuitive builders for quick site creation.

3. Freelance Web Designers:

• Platforms like Upwork, Fiverr, or PeoplePerHour: These platforms connect businesses with freelance web designers who can work on a project basis. This can be more cost-effective than an agency, but requires more active management from the client to ensure quality and timely delivery.
• LinkedIn or Local Networking: Finding freelance designers through professional networks can also lead to good talent, often with more personalized service.

When evaluating alternatives, businesses should consider:

• Budget: How much are you willing to invest upfront and monthly?
• Control vs. Convenience: Do you want to be hands-on or completely delegate?
• Scalability: Do you anticipate needing complex features or significant growth in the future?
• Specific Features: Is e-commerce, booking, or blogging a primary requirement?

According to a survey by Clutch, 29% of small businesses hire a freelance web designer, while 26% hire a web design agency, indicating a diverse market of service providers.

How to Cancel a Wixbuilders.com Subscription

Given that Wixbuilders.com operates on a monthly subscription model, understanding their cancellation policy is paramount.

While the website itself does not explicitly detail the cancellation process on its homepage, it’s standard for subscription services to have clear terms and conditions regarding termination.

Here’s a general approach and what to look for when considering cancellation:

1. Review the Contract/Terms of Service: When you initially sign up with Wixbuilders.com, you would have agreed to their terms of service or a specific client contract. This document is the definitive source for cancellation procedures, notice periods, and any potential penalties or fees. Look for clauses related to:

   • Notice Period: Many subscription services require a certain amount of notice e.g., 30 days before the next billing cycle to process a cancellation.
   • Early Termination Fees: If you’re on a longer-term contract e.g., a 12-month agreement billed monthly, there might be fees for canceling before the term ends.
   • Refund Policy: Understand if any prorated refunds are offered for unused service periods, though this is less common for monthly subscriptions.
   • Website Ownership: Clarify what happens to your website after cancellation. Do you retain ownership of the Wix account and content? Can it be transferred to another Wix account or exported?

2. Contact Customer Support Directly: The most direct and reliable way to cancel a subscription is usually through the company’s designated customer support channels. This typically involves:

   • Email: Look for a support email address on their “Contact Us” page. Send a clear written request to cancel, stating your account details.
   • Phone: If a phone number is provided, calling them can offer immediate confirmation and allow for any necessary discussion.
   • Client Portal/Dashboard: Some services offer a self-service cancellation option within a client account dashboard.

3. Document Everything: Keep records of all communication related to your cancellation request, including:

   • Dates and times of contact.
   • Names of customer service representatives.
   • Confirmation emails or reference numbers for your cancellation request.
   • Screenshots if you cancel via an online portal.

Important Consideration: Website Transferability

A key aspect when canceling with any web design service that uses a platform like Wix is understanding what happens to your website.

• Wix Ownership: Is the Wix account created under your business’s name and email, or under Wixbuilders.com’s? If it’s under theirs, you’ll need to discuss the process of transferring ownership of the Wix site to your own account.
• Content Rights: Ensure you retain full rights to all content, images, and domain names associated with your website.
• Domain Name: Confirm whether your domain name is registered under your name and can be easily pointed to a new host or transferred if necessary.

As a general business practice, always read the fine print before committing to any recurring service.

Data from Statista shows that subscription e-commerce revenue is projected to reach over $60 billion by 2026, making clear cancellation policies more critical than ever for consumers.

Wixbuilders.com Customer Support & Service

While Wixbuilders.com’s homepage prominently features testimonials and outlines their client engagement process, a deeper dive into their actual customer support mechanisms and service delivery requires examining what’s available on their site.

What’s Visible on the Website:

• Process Outline: They illustrate a clear 4-step process for working with clients: “Connect,” “Discuss,” “Design,” and “You’re Online.” This implies a structured approach to client interaction and project management.
• Timeline: The promise of being “online 14-20 business days after the first call” sets an expectation for project delivery speed.
• Communication Channels Implied: The “Connect” step mentions “scheduling a call” and “reaching out to you,” suggesting phone or video calls are part of their initial communication. A contact form or direct email address would likely be available on a dedicated contact page though not fully detailed on the homepage text provided.
• Testimonials: The “What our customers think” section aims to showcase positive experiences, mentioning satisfaction with professionalism and meeting business needs. One specific testimonial from “Genome Lawyers” states, “They did a great job with my website! It looks professional and sharp, comprising all the elements I had in mind and needed for my business.”

What to Consider for Real-World Assessment:

• Responsiveness: How quickly do they respond to inquiries, both pre-sale and during the design process? Timely communication is crucial for project success.
• Accessibility of Support: Is support primarily via email, phone, or a dedicated client portal? Are there specific hours of operation for support?
• Post-Launch Support: What kind of support is offered after the website goes live? Does the monthly subscription include ongoing maintenance, minor updates, or troubleshooting for technical issues? This is a critical factor for long-term website viability.
• Problem Resolution: How effectively do they handle issues or requested revisions during the design phase and after launch? A good support team can turn a potential negative experience into a positive one.
• Client Management: Do they assign a dedicated project manager or account representative? This can streamline communication and ensure project continuity.

Based on the information, Wixbuilders.com aims to provide a structured and professional service.

However, for a complete picture of their customer support quality, one would ideally look for:

• More diverse and verifiable reviews beyond their own website.
• Explicit details on their “Contact Us” page regarding support hours and methods.
• Clear service level agreements SLAs within their terms and conditions for response times and issue resolution.

Effective customer support is a cornerstone of any service-based business.

A survey by Microsoft found that 90% of global consumers consider customer service a factor in deciding whether to do business with a company.

Wixbuilders.com Security Practices

While Wixbuilders.com themselves are a web design agency, their security practices primarily revolve around their handling of client data and their utilization of the Wix platform’s inherent security features.

The provided homepage text doesn’t explicitly detail their internal security protocols, but we can infer general practices based on industry standards and Wix’s capabilities.

Inherent Wix Platform Security:

Since Wixbuilders.com builds on Wix, their clients benefit from Wix’s robust security infrastructure.

Wix, as a major cloud-based website builder, invests heavily in security measures to protect its users’ websites and data. These typically include:

• SSL Certificates HTTPS: All Wix sites automatically include a free SSL certificate, ensuring that data transferred between the user’s browser and the website is encrypted. This is fundamental for data security and is also a ranking factor for search engines.
• DDoS Protection: Wix employs measures to protect websites from Distributed Denial of Service DDoS attacks, which aim to overwhelm a server with traffic.
• Regular Backups: Wix performs regular data backups, which is crucial for disaster recovery in case of data loss.
• Network Security: This includes firewalls, intrusion detection systems, and continuous monitoring to prevent unauthorized access.
• Data Centers: Wix utilizes secure, globally distributed data centers with physical and environmental security measures.
• Compliance: Wix often adheres to various international security and privacy standards, such as GDPR for European data and CCPA for Californian data, which indicates a commitment to data protection.

Wixbuilders.com’s Role in Security:

As the agency, Wixbuilders.com’s security practices would involve:

• Secure Client Data Handling: This includes how they collect, store, and process client information e.g., contact details, business specifics, login credentials if shared. They should adhere to data protection regulations like GDPR if operating in the UK and handling EU citizen data.
• Secure Development Practices: Ensuring that any custom code or integrations they implement are free from vulnerabilities.
• Password Management: Advising clients on strong password practices and using secure methods for sharing sensitive information e.g., not via unencrypted email.
• Regular Updates: While Wix handles the platform updates, Wixbuilders.com should ensure any installed apps or third-party integrations on the Wix site are kept updated to patch known vulnerabilities.
• Educating Clients: Guiding clients on best practices for website security, such as not sharing login details widely.

What to look for or ask:

• Data Protection Policy: A robust privacy policy detailing how they handle and protect personal data.
• GDPR/Privacy Compliance: Clear statements about their adherence to relevant data protection laws.
• Security Procedures: While they may not share proprietary information, they should be able to generally assure clients about their commitment to security.

Given that cybercrime costs are projected to reach $10.5 trillion annually by 2025 Cybersecurity Ventures, the security of online assets is paramount.

Using a platform like Wix, which has significant security resources, is a good starting point, but the agency’s internal practices also play a vital role.

Frequently Asked Questions

What is Wixbuilders.com?

Wixbuilders.com is a web design agency that specializes in creating professional websites for businesses using the Wix platform, particularly targeting clients in the UK.

What services does Wixbuilders.com offer?

They offer website design and development, focusing on creating professional-looking, modern websites, optimizing content for SEO, and integrating various functionalities like online shopping, blogging, or booking systems.

Does Wixbuilders.com offer SEO services?

Yes, based on their website, they state that their local UK copywriters take care of optimizing the website’s content to the most recent SEO standards.

How long does it take for Wixbuilders.com to build a website?

They claim to have your website online within 14-20 business days after the first call, following a four-step process of connecting, discussing, designing, and going online.

What is the starting price for Wixbuilders.com services?

Their website indicates a “Starter” package starting from “as little as £29 per month,” which includes up to 3 pages.

Does Wixbuilders.com offer different pricing tiers?

Yes, while they highlight the “Starter” package, they also mention “Essentials” and “Advanced” options, suggesting a tiered pricing structure.

Specific details for higher tiers are not publicly listed on the homepage.

Can Wixbuilders.com build e-commerce websites?

Yes, their website mentions the ability to build online shopping systems, indicating they can create e-commerce functionalities.

Can Wixbuilders.com integrate booking systems?

Yes, they state they can integrate booking solutions, as exemplified by one of their showcase sites for a hair salon.

Do I own my website after Wixbuilders.com builds it?

This detail is not explicitly stated on the homepage. Glentham.com Reviews

It’s crucial to clarify with Wixbuilders.com whether the Wix account is created under your ownership or theirs, and the transferability of the website and domain name upon cancellation.

What happens to my website if I cancel my Wixbuilders.com subscription?

The cancellation policy and its impact on your website ownership and access should be detailed in their terms of service.

It’s important to clarify whether you retain access to the Wix editor and if the site can be transferred.

How do I cancel my Wixbuilders.com subscription?

You would typically need to refer to their terms of service or contact their customer support directly via email or phone to initiate a cancellation request.

Are there alternatives to Wixbuilders.com?

Yes, alternatives include other web design agencies specializing in WordPress, Shopify, etc., alternative website builders Squarespace, GoDaddy, Webflow, and freelance web designers.

Is Wixbuilders.com suitable for small businesses?

Yes, their marketing message “Get Online & Get More Customers Today!” and their focus on providing professional-looking, modern websites seems tailored towards small and medium-sized businesses looking to establish an online presence.

Does Wixbuilders.com handle domain registration?

The homepage text does not explicitly state whether they handle domain registration or if clients need to acquire their own.

This is a question to ask during initial consultations.

What kind of customer support does Wixbuilders.com offer?

They outline a structured process for engagement including initial calls and discussions.

Post-launch support details are not clearly specified on the homepage and would need clarification from the company. Intercapital.io Reviews

Is Wixbuilders.com a good option for local UK businesses?

Yes, they specifically mention “local UK Copywriters” and showcase UK-based businesses, indicating a focus and understanding of the UK market.

Can Wixbuilders.com build a blog for my business?

Yes, they mention “Blog” as one of the functionalities they can build into a website.

What is the main advantage of using Wixbuilders.com over building a Wix site myself?

The main advantage is leveraging their professional expertise and saving time, as they handle the design, development, and initial SEO optimization for you, aiming for a more polished outcome.

Does Wixbuilders.com provide ongoing website maintenance?

The £29 per month pricing suggests some level of ongoing service, but the specifics of what that monthly fee covers in terms of maintenance or updates are not detailed on the homepage.

How can I see examples of Wixbuilders.com’s work?

Their website features a “WIX Builders showcase sites” section with examples like “Dining by Will,” “W+Z Hair Salon,” and “Genome Lawyers,” and a “SEE ALL OUR SITES” button.