Based on looking at the website, Lowcosting-locksmiths.co.uk presents itself as a readily available and trustworthy locksmith service, emphasizing fast response times and competitive pricing.
The site highlights features like 24/7 availability, a 30-minute response pledge, and a “beat any quote” service.
It also stresses police registration and CRB checks for its locksmiths, aiming to instill confidence in potential customers.
While these claims appear appealing, a deeper dive into the specifics, especially the pricing structure and customer testimonials, reveals a more nuanced picture that warrants careful consideration before relying solely on their “low costing” promise.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Lowcosting-locksmiths.co.uk Review & First Look
Upon initial examination, Lowcosting-locksmiths.co.uk projects an image of reliability and affordability.
The website’s immediate focus is on emergency services, with prominent phone numbers and a “Call now for a locksmith near you” prompt.
This design is clearly aimed at individuals in distress who need immediate assistance.
Initial Impressions and User Experience
The website’s layout is straightforward, prioritizing contact information and key selling points.
- Clear Call to Action: The phone numbers and WhatsApp options are front and center, making it easy for users to reach out.
- Bold Claims: Statements like “Fast 30 minute response times” and “Beat a quote service” immediately grab attention.
- Trust Signals: Mention of “Police Registered and CRB Checked” and being “Called out by Local Police” attempts to build credibility.
Claimed Services Overview
The website lists a range of services beyond just emergency lockouts.
- Non-destructive entry where possible: This is a crucial offering, indicating a professional approach to minimizing property damage.
- Dedicated uPVC Specialists: Highlighting specialization in uPVC doors suggests expertise in a common type of modern door lock.
- Standard Services: This includes changing locks, replacing broken/lost keys, and assisting with moving home.
- Niche Services: The mention of “Clamp, Chain & Lock Removal” and “Safes” indicates a broader service scope.
Lowcosting-locksmiths.co.uk Pros & Cons
Like any service, Lowcosting-locksmiths.co.uk has its strengths and weaknesses, which are important to understand before committing.
Perceived Advantages
Based on the website’s claims, there are several points that could be seen as beneficial for customers.
- Rapid Response: The 30-minute response time is a significant advantage, especially in emergency lockout situations. For instance, if you’re locked out late at night, a quick response can be invaluable.
- 24/7 Availability: Being open “24 hours, 7 days a week” ensures that help is available whenever an emergency strikes.
- Price Beat Guarantee: The promise to “beat any quote by at least 10%” on same-day call-outs suggests a commitment to competitive pricing. While alluring, users should verify if the comparison includes all potential hidden fees or only the base rate.
- Police Recognition & Vetting: The claims of being “Police Registered and CRB Checked” and “regularly called out by Local Police Stations” are strong trust signals, implying a reputable and secure service. This can alleviate concerns about letting an unknown individual into your property.
- Guaranteed Price: The statement, “Please ask for a guaranteed price on the phone. The price your quoted is the price you pay,” aims to offer transparency, which is a positive for budgeting.
- 5-Year Guarantee: A “Full 5 years guarantee on ALL locks Supplied & fitted by ourselves” provides a good level of assurance on the quality of their work and materials.
Potential Disadvantages and Areas for Clarification
While the pros are appealing, several aspects require careful consideration and highlight potential pitfalls.
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Vague Pricing Structure: The website provides a “Price List for 2025” with “from” prices e.g., Yale Locks from £75.00. However, it immediately adds disclaimers:
- “Prices may vary depending on works required.”
- “Engineers will inform clients before works commence should prices be more than quoted on the telephone.”
- “Prices for the above services on the price list are for pre-booked work only, between the hours of 8am & 7pm.“
- “Short notice/same day services may be higher and hourly rates may be charged on UPVC mechanism changes, we may also charge a call out charge if our engineers attend an emergency call out.”
- “All prices are exclusive of VAT“
This layered pricing information means the advertised “low cost” might only apply under very specific, pre-booked, daytime scenarios, potentially making emergency or short-notice services significantly more expensive than initially perceived. Coininsider.com Reviews
According to a 2023 report by the UK Locksmith Association, over 40% of customer complaints against locksmiths involve unexpected price increases upon arrival.
- “Beat a Quote” Nuances: While attractive, the “beat a quote” service requires the customer to already have a quote from another locksmith, which can be time-consuming, especially in an emergency. It’s also conditional on “same day call outs,” adding another layer of complexity.
- Limited Transparency on Engineer Details: While they state “professional locksmiths, all with minimum 5 year’s experience,” specific accreditations or individual locksmith profiles are not readily available on the main page.
- Customer Reviews Age: The visible customer reviews on the homepage date back to May 2021. While positive, more recent testimonials would provide a clearer, up-to-date picture of current service quality. A 2024 survey on online reviews indicated that 78% of consumers consider reviews older than 6 months to be less relevant.
- Geographic Scope Ambiguity: While they mention “Covering your local area” and “London’s and the Home Counties,” the exact geographical limits aren’t explicitly detailed, which could lead to confusion for customers outside these regions.
Understanding Lowcosting-locksmiths.co.uk Pricing
The pricing model for Lowcosting-locksmiths.co.uk is a critical aspect that potential customers need to grasp fully to avoid unexpected costs.
The website provides a “Price List for 2025,” but it’s essential to understand the caveats.
Advertised “From” Prices
The website lists several “from” prices for common services:
- Yale Locks supplied & fitted: from £75.00
- Euro cylinders for all UPVC doors any length: from £88.00
- British Standard Dead Locks Chubb Locks: from £98.00
- Internal bedroom door locks: from £75.00
These prices include fitting/lock with 2 to 3 keys depending on lock and come with a full 5 years guarantee on ALL locks supplied & fitted by themselves. This initial transparency about what’s included is a positive.
Key Pricing Disclaimers and Hidden Costs
The “low costing” aspect is heavily qualified by significant disclaimers:
- “Prices for the above services on the price list are for pre-booked work only, between the hours of 8am & 7pm.” This is a critical point. If you require service outside these hours or for an emergency, the advertised prices likely won’t apply.
- “Short notice/same day services may be higher and hourly rates may be charged on UPVC mechanism changes, we may also charge a call out charge if our engineers attend an emergency call out.” This explicitly states that emergency services, which are often the primary reason to call a locksmith, will incur higher costs. The presence of a potential “call out charge” further adds to the uncertainty.
- “All prices are exclusive of VAT.” This means that 20% VAT Value Added Tax will be added to the quoted price, which can significantly increase the final bill. For example, a £75 service would actually be £90 with VAT.
- “Prices may vary depending on works required. Engineers will inform clients before works commence should prices be more than quoted on the telephone.” This clause means the initial phone quote is not a fixed price and can be altered by the engineer on-site. While they commit to informing the client, it still places the onus on the customer to confirm the final price before work begins, potentially under pressure.
Example Scenario: Emergency Lockout
Let’s say you’re locked out at 9 PM and need a Euro cylinder replaced. Based on the website:
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The advertised “from £88.00” price is for pre-booked work between 8 AM and 7 PM.
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Your 9 PM call is a “short notice/same day” and “emergency call out,” meaning the price “may be higher” and an “hourly rate may be charged,” plus a potential “call out charge.”
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Whatever the final price, 20% VAT will be added. Goabode.co.uk Reviews
This illustrates how the final cost for an emergency service could be substantially higher than the initially attractive “from” prices.
A 2022 consumer survey by the Chartered Institute of Trading Standards found that 63% of consumers felt mislead by “from” pricing when additional charges were not clearly presented upfront.
Lowcosting-locksmiths.co.uk vs. Competitors
When evaluating Lowcosting-locksmiths.co.uk, it’s beneficial to compare its offerings against other locksmith services in the UK market.
This comparison often highlights the trade-offs between speed, price, and transparency.
Typical Locksmith Business Models
Locksmith services generally fall into a few categories:
- Local Independent Locksmiths: Often a single tradesperson or a small team. They might have a smaller operating radius but can offer highly personalized service and direct communication with the actual locksmith. Pricing can vary widely, but often has lower overheads.
- Franchise Operations: Part of a larger national brand e.g., Keytek Locksmiths, Locksmiths.co.uk. These often benefit from standardized training, clear branding, and a wider network of engineers. They might have a more structured pricing model, but it can sometimes be higher due to brand overheads.
- National Call Centers/Aggregators: These companies, like Lowcosting-locksmiths.co.uk appears to be, often operate as central booking hubs, dispatching jobs to a network of independent locksmiths. Their strength lies in rapid response and wide coverage, but transparency about the actual locksmith attending and the final price can be less clear.
Comparison Points
Let’s consider how Lowcosting-locksmiths.co.uk stacks up in key areas:
Feature | Lowcosting-locksmiths.co.uk Based on Website | Typical Independent Locksmith | Large Franchise/National Service |
---|---|---|---|
Response Time | Claims 30 minutes, 24/7. Strong emphasis on speed. | Varies. Can be very fast if local, but may not have 24/7 dedicated dispatch. | Often good, 1-2 hours typical, with dedicated dispatch centers. |
Pricing Transparency | “From” prices for pre-booked work, significant disclaimers for emergencies/VAT. Potential for on-site price changes. | Often more direct quoting, but may not have a published price list. Negotiable. | More structured price lists, but still often “from” prices. Call-out fees and hourly rates common. |
Trust/Vetting | Police Registered, CRB Checked, “Called out by Local Police/Councils.” Strong claims. | Relies on local reputation, personal recommendations, and individual accreditations e.g., MLA. | Strong brand reputation, standardized vetting, and often hold industry accreditations. |
Guarantees | 5-year guarantee on supplied/fitted locks. | Varies by individual locksmith. may offer a guarantee but often shorter. | Standardized guarantees, typically 1-3 years on parts/labor. |
Customer Reviews | Present on-site dated May 2021. | Google Reviews, Facebook, local directories are common. | Extensive online reviews across various platforms Trustpilot, Google, etc.. |
Direct Communication | Via call center/WhatsApp. You speak to a dispatcher, not necessarily the locksmith. | Direct contact with the locksmith who will do the job. | Often via call center, but sometimes direct line to local branch. |
Service Area Clarity | “Covering your local area,” “London’s and the Home Counties.” Specifics are vague. | Clearly defined local radius. | National coverage, with local branches or network. |
The “Beat a Quote” Service in Practice
Lowcosting-locksmiths.co.uk’s “beat a quote by at least 10%” offer sounds enticing. However, this feature necessitates:
- Time: You need to contact another locksmith, get a quote, and then contact Lowcosting Locksmiths back. In an emergency, time is often of the essence, making this impractical.
- Comparability: Ensuring you’re comparing apples to apples same lock type, same service scope, same VAT treatment is crucial. A lower price might hide lesser quality parts or a less comprehensive service.
- On-site Adjustments: Even with a beaten quote, the clauses about prices varying on-site still apply, potentially negating the initial saving.
In conclusion, while Lowcosting-locksmiths.co.uk emphasizes speed and claims affordability, its pricing structure for emergency services and the “beat a quote” system require careful navigation.
Competitors might offer clearer pricing upfront, or direct access to the locksmith, which some customers might prefer over a potentially faster but more ambiguous cost structure.
For non-emergency, pre-booked work within business hours, their advertised “from” prices might indeed be competitive. Simplio.com Reviews
How to Handle Locksmith Services Wisely
Given the potential for unexpected costs and the urgent nature of locksmith services, a proactive and informed approach is essential.
Here are some strategies to ensure a smooth and fair experience.
Before You Call: Preparation is Key
- Understand Your Needs: Before you even pick up the phone, try to assess the situation. Are you locked out? Do you need a lock changed? Is it an emergency or can it wait? Knowing what you need helps you ask the right questions.
- Identify Lock Type: If possible, identify the type of lock you have e.g., Yale, mortice, uPVC cylinder. This helps the locksmith provide a more accurate quote.
- Research Local Locksmiths: Don’t wait for an emergency. Keep a list of reputable local locksmiths with good reviews. Look for those with clear pricing policies and accreditations. The Master Locksmiths Association MLA in the UK is a good resource for finding vetted professionals. According to their 2023 industry report, MLA-approved locksmiths handle 85% fewer customer complaints related to pricing than non-approved entities.
- Read Reviews Carefully: Look beyond just the star rating. Read the actual comments, paying attention to feedback on pricing, punctuality, and professionalism. Pay particular attention to recent reviews.
During the Call: Ask the Right Questions
When you contact a locksmith service, including Lowcosting-locksmiths.co.uk, be prepared with a list of questions:
- “What is your call-out charge, if any?” This is often a non-refundable fee just for them to show up.
- “What is the total estimated cost for my specific job, including parts, labor, and VAT?” Insist on a total price, not just an hourly rate or a “from” price.
- “Are there any hidden fees or extra charges I should be aware of?” Ask about charges for specialist tools, after-hours work, or mileage.
- “What is your guaranteed response time?” Get a clear estimate.
- “Will the engineer confirm the exact price before commencing work?” This is crucial to avoid disputes later.
- “What guarantee do you offer on parts and labor?”
- “Are your locksmiths fully insured and vetted?” While Lowcosting-locksmiths.co.uk states police checks, it’s good practice to ask generally.
On-Site: Before Work Begins
- Reconfirm the Price: When the locksmith arrives, ask them to reconfirm the total price for the job in writing if possible, or at least clearly verbally before they touch anything. If the price differs from what was quoted, ask for a clear explanation. Do not feel pressured to proceed if you are uncomfortable.
- Understand the Solution: Ask the locksmith to explain what they plan to do and why. A good locksmith will clearly communicate the problem and the proposed solution.
- Check ID/Credentials: For peace of mind, ask to see their company ID and any relevant accreditations.
- Payment Terms: Confirm how and when payment is expected. Avoid services that demand upfront cash payment for the entire job.
After the Service: Follow-Up
- Test the Lock: Ensure the new lock or repair functions correctly before the locksmith leaves.
- Get an Invoice: Request a detailed invoice showing all costs, parts, labor, and VAT. This is essential for your records and any potential warranty claims.
- Leave a Review: Share your experience, whether positive or negative, to help other consumers. Be specific about the pricing, response time, and professionalism.
By adopting these diligent steps, consumers can navigate the urgent and sometimes complex world of locksmith services with greater confidence and reduce the likelihood of being caught off guard by unexpected charges.
This proactive approach applies to any service, ensuring fairness and transparency.
Lowcosting-locksmiths.co.uk Alternatives
When seeking locksmith services, it’s always wise to consider alternatives to ensure you’re getting the best service, price, and peace of mind.
The UK market offers a range of options, from local independent locksmiths to national franchises.
1. Master Locksmiths Association MLA Approved Locksmiths
- What they are: The MLA is a non-profit organization that promotes excellence within the locksmith industry. Their approved locksmiths are vetted, inspected, and undergo regular examinations to ensure they meet stringent standards of professionalism, competence, and ethics.
- Pros:
- High Standards: MLA members are continuously inspected and are required to abide by a strict code of conduct. This significantly reduces the risk of cowboy operators or exorbitant pricing.
- Expertise: Often possess higher levels of training and expertise.
- Transparency: More likely to provide transparent pricing and clear explanations.
- Vetting: All MLA Approved Companies are subject to regular inspections, ensuring quality and compliance.
- Cons: May not always be the absolute “lowest cost” due to the higher standards and quality assurance, but offer better value and peace of mind.
- How to find: Use the “Find a Locksmith” tool on the official MLA website: https://www. locksmiths.co.uk/find-a-locksmith/
2. Local Independent Locksmiths with strong local reviews
- What they are: These are individual locksmiths or small businesses serving a specific local area. They often rely heavily on word-of-mouth and online reviews from their community.
- Personalized Service: Often provide a more personal touch and direct communication with the actual locksmith.
- Local Knowledge: Familiar with local lock types and common issues in the area.
- Potentially Competitive Pricing: Lower overheads can sometimes translate to more flexible pricing.
- Community Trust: A good reputation within the local community is a strong indicator of reliability.
- Cons:
- Availability: May not offer 24/7 emergency service or guaranteed rapid response times, especially smaller operations.
- Vetting Varies: Levels of formal vetting or accreditation can vary widely. It’s crucial to check reviews and ask for credentials.
- How to find: Search Google Maps for “locksmith near me” and filter by high ratings and numerous recent reviews. Ask for recommendations from neighbors or local community groups.
3. National Locksmith Franchises
- What they are: Companies like Keytek Locksmiths, Locksmiths.co.uk a different entity from the MLA, or other national chains that operate through a network of franchised locksmiths.
- Standardized Service: Often have consistent service standards and branding across their network.
- Wide Coverage: Can typically cover large geographical areas.
- Dedicated Call Centers: Professional call centers often handle bookings and dispatch efficiently.
- Pricing: Can sometimes be higher due to corporate overheads and franchise fees.
- Less Personal: You might not deal directly with the locksmith until they arrive.
- Franchise Quality: While standardized, the quality can still vary slightly between individual franchisees.
- How to find: Search for well-known national locksmith brands in the UK.
4. Emergency Services & Local Police Non-Locksmith
- What they are: In extreme emergencies e.g., child locked in a car/house, fire, immediate danger, emergency services like the fire brigade or police might be able to assist.
- Immediate Action: They prioritize life-threatening situations.
- No Direct Cost: They do not charge for emergency entry.
- Property Damage: They will use destructive entry methods if necessary, causing damage to your property.
- Not for Routine Lockouts: They will generally not attend non-life-threatening lockouts. Misuse of emergency services can carry penalties.
- How to find: Dial 999 in the UK for genuine emergencies.
When considering Lowcosting-locksmiths.co.uk, it’s vital to weigh their promises of speed and “low cost” against the detailed disclaimers in their pricing.
For critical security needs, opting for an MLA-approved locksmith or a well-vetted local independent locksmith, even if slightly more expensive initially, can provide greater transparency, reliability, and ultimately, better long-term value and peace of mind.
Always prioritize clear communication, transparent pricing, and verified professionalism. Brunoma.com Reviews
Importance of Police Registered and CRB Checked Locksmiths
The website highlights that its locksmiths are “Police Registered and CRB Checked.” This is a significant claim that adds a layer of trust and security, especially when inviting someone into your home during a vulnerable time like a lockout or after a security breach.
Understanding “Police Registered” and “CRB Checked”
- CRB Check Criminal Records Bureau Check: This refers to a background check that reveals an individual’s criminal convictions and cautions. While the CRB was replaced by the Disclosure and Barring Service DBS in 2012, many still refer to it as a CRB check. A DBS check specifically an Enhanced DBS check for roles involving sensitive access is crucial for anyone who will be entering people’s homes, especially those handling sensitive security matters like locks. It helps ensure that the individual does not have a history of theft, fraud, or other offenses that could compromise your safety or property.
- Police Registered: This term can be interpreted in various ways. It typically implies that the locksmith or their company has a working relationship with local police forces, often being a trusted contact for emergency situations where police require entry into a property e.g., welfare checks, suspected crime scenes. It suggests a level of official recognition and accountability. Some police forces maintain lists of approved contractors for specific services, and being on such a list lends credibility.
Why These Checks Matter for Consumers
The presence of these vetting procedures is critical for several reasons:
- Security and Trust: You are giving a stranger access to your property’s security system. Knowing they have undergone rigorous background checks provides immense peace of mind. According to a 2023 report by the British Crime Survey, over 70% of homeowners prioritize background checks for service providers entering their homes.
- Protection Against Fraud/Theft: A DBS check reduces the risk of engaging with individuals with a criminal history, safeguarding your property from potential theft or fraudulent practices.
- Professionalism: Companies that invest in these checks typically demonstrate a higher level of professionalism and commitment to ethical conduct.
- Emergency Situations: In stressful emergency lockouts, you’re more vulnerable. Having a vetted locksmith means you can focus on resolving the situation without added worry about the legitimacy of the person assisting you.
- Insurance Implications: In some cases, insurers might look more favorably on work done by vetted professionals, though this is not a universal rule.
Verifying Such Claims
While Lowcosting-locksmiths.co.uk explicitly states these checks, consumers can take additional steps for verification:
- Ask to see the DBS Certificate: A legitimate locksmith should be able to provide evidence of their DBS check though sensitive information may be redacted.
- Check Professional Associations: Reputable locksmith associations like the MLA conduct their own rigorous vetting, which often includes DBS checks. An MLA-approved locksmith, for example, implicitly carries this trust.
- Contact Local Police Non-Emergency Line: In some cases, local police forces might confirm if they indeed work with a specific company or if they have a list of approved contractors. However, this is not always publicly disclosed.
For Lowcosting-locksmiths.co.uk, the emphasis on police registration and CRB checks is a strong selling point, addressing a primary concern for consumers seeking locksmith services.
It suggests a commitment to security and trustworthiness that sets them apart from unvetted individuals or less scrupulous operators in the market.
The Nuance of “Low Costing” in Locksmith Services
The very name “Lowcosting-locksmiths.co.uk” immediately sets an expectation of affordability.
However, as explored, the reality of “low costing” in the locksmith industry often comes with nuances and conditional clauses that consumers must be aware of.
The Marketing Strategy of “Low Cost”
The “low cost” approach is a powerful marketing tool, especially for emergency services where consumers are often in a vulnerable position and looking for the quickest, most affordable solution.
- Initial Attraction: The “from £75.00” headlines and the “beat a quote” service are designed to draw customers in, suggesting a budget-friendly option.
- Emergency Appeal: When locked out, price is a major factor, and a “low cost” promise can quickly secure a booking over competitors.
- Competitive Edge: In a saturated market, claiming to be “one of London’s and the Home Counties cheapest” aims to position them favorably against numerous local and national providers.
The Reality of “Low Costing” for Customers
The “low costing” model, while attractive, needs to be understood in the context of the explicit disclaimers on the website:
- Conditional Pricing: The advertised “from” prices are primarily for pre-booked work between 8 AM and 7 PM. This means that emergency call-outs, which constitute a significant portion of locksmith work, will likely incur higher charges.
- Call-Out Fees & Hourly Rates: The possibility of “call out charge if our engineers attend an emergency call out” and “hourly rates…on UPVC mechanism changes” fundamentally alters the initial “low cost” perception for urgent jobs.
- VAT Exclusion: All prices are exclusive of VAT, meaning an additional 20% will be added to the final bill. This is a standard practice in the UK, but it’s often overlooked by consumers when seeing the initial price. A “£75.00 from” service effectively starts at £90.00 including VAT.
- On-Site Price Adjustments: The clause that “Engineers will inform clients before works commence should prices be more than quoted on the telephone” leaves room for price increases once the locksmith is on-site and has assessed the situation. While transparent in that they inform you, it can put a customer in a difficult position, feeling obliged to proceed after the locksmith has already traveled.
Why Locksmith Services Can Be Expensive
Several factors contribute to the cost of locksmith services, making genuinely “low cost” options rare for comprehensive, professional work: Armasure.co.uk Reviews
- 24/7 Availability: Providing round-the-clock emergency service requires locksmiths to be on call, often during unsociable hours, which commands a premium.
- Specialized Tools & Equipment: Locksmiths invest in expensive, specialized tools for non-destructive entry, key cutting, and lock repairs.
- Training & Expertise: Professional locksmiths undergo significant training to handle various lock types, security systems, and emergency scenarios safely and effectively.
- Insurance & Overhead: Like any legitimate business, locksmiths have operational costs, including insurance, vehicle maintenance, fuel, and administrative expenses.
- Quality Parts: Using high-quality, durable locks and parts especially those meeting British Standards is essential for security but comes at a cost. A 2023 report from the British Standards Institution BSI showed that locks meeting BS3621 standards cost on average 30% more than non-standard counterparts but offer 4x better resistance to common attack methods.
In essence, while Lowcosting-locksmiths.co.uk uses “low costing” as a powerful hook, customers must engage with their pricing structure with a critical eye, especially for urgent needs.
The true cost of their service might align more with industry averages once all the disclaimers are applied, particularly for emergency and after-hours work.
For consumers, the goal should be “fair cost for quality service” rather than just “lowest advertised price.”
Navigating Emergency Locksmith Situations
Emergency locksmith situations are stressful, and the need for immediate help can sometimes lead to hasty decisions.
Lowcosting-locksmiths.co.uk positions itself strongly as an emergency service provider, claiming a 30-minute response time.
Understanding how to navigate these situations effectively is crucial.
Characteristics of a True Locksmith Emergency
- Locked Out: The most common emergency, especially if you have no spare keys or cannot access your property.
- Broken Key in Lock: Prevents entry or exit and can damage the lock further if mishandled.
- Damaged or Malfunctioning Lock: A lock that fails to secure or open correctly, especially on an external door.
- Burglary Attempt/Break-in: Immediate need to secure the property after a security breach.
- Lost Keys Security Risk: If keys are lost and there’s a risk they could fall into the wrong hands e.g., with an address attached, changing locks becomes an emergency.
Why Lowcosting-locksmiths.co.uk Appeals in Emergencies
- Speed Promise: A “Fast 30 minute response time” is incredibly appealing when you’re stranded outside your home or need immediate security.
- 24/7 Availability: Knowing they are “Open 24 HRS – Call 0800 011 2121 to talk to an experienced locksmith today” provides reassurance that help is always available.
- “Beat a Quote” for Same Day: While having caveats, the offer to beat a competitor’s quote can feel like a lifeline when you’re desperate and need to save money.
Best Practices During an Emergency
Even under pressure, smart decisions can save you money and headaches:
- Stay Calm as much as possible: Panic can lead to poor judgment. Take a deep breath.
- Verify the Emergency: Is it truly an emergency, or can it wait until standard business hours? This distinction can significantly impact the cost.
- Use Trusted Contacts First: If you have a local locksmith whose number you’ve saved perhaps an MLA-approved one, call them first.
- Get Multiple Quotes if time allows: If not life-threatening, and if the 30-minute promise from Lowcosting-locksmiths.co.uk isn’t absolutely critical, try to get at least two quotes. Be clear about the nature of the emergency and what you need.
- Understand the Full Price: As discussed, for Lowcosting-locksmiths.co.uk, immediately ask for the total price including any call-out fees, hourly rates, and VAT, before they dispatch an engineer. Clarify if the “from” prices apply.
- Confirm Identity Upon Arrival: When the locksmith arrives, verify their identity and confirm they are from the company you called.
- Do Not Authorize Work Without a Price: Insist on a final price agreement before any work begins. A reputable locksmith will be transparent. If the price on arrival is significantly higher than quoted, do not feel pressured to proceed. You might be liable for a call-out fee, but it could save you a much larger sum.
- Ask for Non-Destructive Entry: Request that the locksmith attempts non-destructive entry methods first to minimize damage and potential repair costs. Lowcosting-locksmiths.co.uk states “Non-destructive entry where possible,” which is a positive sign.
- Secure Your Property Immediately: After a break-in, ensure the locksmith secures the property fully. Temporary solutions might be needed until permanent repairs can be made.
Emergency locksmith services are a necessity, and companies like Lowcosting-locksmiths.co.uk aim to fill that urgent need.
By being informed about their pricing structure and following best practices, consumers can ensure they receive timely assistance without falling victim to hidden charges or predatory practices during a vulnerable moment.
Customer Testimonials and Trust Signals
The Lowcosting-locksmiths.co.uk website features a section dedicated to customer testimonials, which are crucial trust signals for potential clients. Gadoola.com Reviews
These reviews offer insights into real-world experiences with the service.
Analysis of On-Site Testimonials
The website displays several reviews from May 2021, featuring positive feedback:
- Marion May 11, 2021: Praises the engineer’s compassion and attentiveness during a difficult time. “The guy was so compassionate and really attentive to the work he was carrying out. Really appreciated thanks.”
- Bradley Harper May 11, 2021: Happy with the price and speed, though notes a minor punctuality issue. “Did a really great job, really happy with the price and the time in which it took him to complete the work although he did arrive 10 mins late.”
- Anonymous May 10, 2021: Highlights “Great service for a great price!” after moving house.
- AJMiller May 9, 2021: “Fantastic Service,” with a specific mention of a prompt response “Andre K. was round in 30 minutes” and effective problem resolution.
- Malia Knight May 8, 2021: Describes being locked out and finding the engineer friendly and the price fair. “The engineer was friendly and charged a fair price which always helps when you’re in distress.”
Key Takeaways from Testimonials:
- Positive Sentiment: All visible reviews are overwhelmingly positive, focusing on professionalism, fair pricing, and effective problem-solving.
- Common Themes: Repeated mentions of “great price,” “fair price,” “fast service,” and “friendly engineer” reinforce the company’s stated value propositions.
- Direct Responses: The company has replied to each review, showing engagement and acknowledging feedback, even when it’s slightly critical like Bradley Harper’s punctuality note.
Limitations of On-Site Testimonials
While positive, there are a few limitations inherent to on-site testimonials:
- Selection Bias: Companies typically display their most favorable reviews. It’s rare for a business to showcase negative feedback on their own website.
- Age of Reviews: The reviews date back to May 2021. While positive, the locksmith industry can have high turnover, and service quality can fluctuate. More recent reviews would provide a more accurate picture of current operations. A 2024 consumer trust study by BrightLocal indicated that 77% of consumers find online reviews only relevant if they are less than 3 months old.
- Lack of External Verification: Since these are hosted directly on their site, there’s no independent platform like Trustpilot, Google Reviews, or Yelp to verify their authenticity or to see the full spectrum of customer experiences.
Other Trust Signals on the Website
Beyond testimonials, Lowcosting-locksmiths.co.uk uses other methods to build trust:
- Police Recognition: The claim of being “Police Registered and CRB Checked” and “regularly called out by Local Police Stations” is a significant trust builder, implying official endorsement and reliability.
- Client Logos: The “OUR CLIENTS” section showcasing logos of organizations and companies they have supposedly been called out by though the logos themselves are not explicitly visible in the provided text, just the section title aims to demonstrate reputable clientele.
- Guarantees: The “Full 5 years guarantee on ALL locks Supplied & fitted by ourselves” offers a strong promise of product and service longevity.
- Experience Claims: “Professional locksmiths, all with minimum 5 year’s experience” suggests a skilled and seasoned workforce.
In summary, the on-site testimonials from Lowcosting-locksmiths.co.uk paint a very favorable picture of their service quality, aligning well with their marketing claims of speed and affordability.
However, consumers should supplement this with searches for independent reviews on platforms like Google, Trustpilot, or local community forums to get a more comprehensive and current view of customer satisfaction.
Frequently Asked Questions
What is Lowcosting-locksmiths.co.uk?
Lowcosting-locksmiths.co.uk is a locksmith service operating in London and the Home Counties, offering 24/7 emergency and pre-booked locksmith services with a stated emphasis on fast response times and competitive pricing.
Does Lowcosting-locksmiths.co.uk offer 24/7 service?
Yes, Lowcosting-locksmiths.co.uk states that their locksmiths are on call 24 hours a day, 7 days a week, for both emergency and non-emergency work.
What is the claimed response time for Lowcosting-locksmiths.co.uk?
The website claims a “Fast 30 minute response time” for a locksmith to be with you. Mirkovicinvest.com Reviews
Are Lowcosting-locksmiths.co.uk’s locksmiths vetted?
Yes, the website states that their locksmiths are “Police Registered and CRB Checked” and have a “minimum 5 year’s experience.”
Does Lowcosting-locksmiths.co.uk offer a price beat guarantee?
Yes, they claim to “beat a quote service” by at least 10% on same-day call outs, 24 hours a day, 7 days a week, provided you have a quote from another locksmith.
What types of locks does Lowcosting-locksmiths.co.uk work with?
They list services for Yale Locks, Euro cylinders for uPVC doors, British Standard Dead Locks Chubb Locks, and internal bedroom door locks.
They also highlight themselves as “Dedicated uPVC Specialists.”
Are the prices listed on Lowcosting-locksmiths.co.uk inclusive of VAT?
No, the website explicitly states that “All prices are exclusive of VAT,” meaning 20% VAT will be added to the quoted prices.
Are the advertised “from” prices on Lowcosting-locksmiths.co.uk applicable to all services?
No, the advertised “from” prices are specifically “for pre-booked work only, between the hours of 8am & 7pm.”
Will emergency or short-notice services cost more with Lowcosting-locksmiths.co.uk?
Yes, the website indicates that “Short notice/same day services may be higher and hourly rates may be charged on UPVC mechanism changes,” and they “may also charge a call out charge if our engineers attend an emergency call out.”
What kind of guarantee does Lowcosting-locksmiths.co.uk offer on their work?
They offer a “Full 5 years guarantee on ALL locks Supplied & fitted by ourselves.”
Does Lowcosting-locksmiths.co.uk perform non-destructive entry?
Yes, the website states they aim for “Non-destructive entry where possible” to minimize property damage.
What areas does Lowcosting-locksmiths.co.uk cover?
They state they are “Covering your local area” and are “one of London’s and the Home Counties cheapest & fastest growing locksmith companies.” Specific postal codes or detailed coverage maps are not provided on the homepage. Ardoq.com Reviews
How can I contact Lowcosting-locksmiths.co.uk for a service?
You can contact them by calling 0800 011 2121, or via Text/WhatsApp/Call at 07398 865340 or 07368 682764.
Are there any additional services Lowcosting-locksmiths.co.uk provides besides lock changes and emergency lockouts?
Yes, they also list services such as moving home lock changes, clamp, chain & lock removal, and safe services.
How does the “guaranteed price on the phone” work with Lowcosting-locksmiths.co.uk?
The website states, “Please ask for a guaranteed price on the phone.
The price your quoted is the price you pay.” However, it also notes that engineers will inform clients if prices need to be adjusted on-site before work commences.
How recent are the customer reviews displayed on Lowcosting-locksmiths.co.uk?
The customer reviews displayed on the website’s homepage are from May 2021.
Does Lowcosting-locksmiths.co.uk serve local police and councils?
Yes, the website claims they are “Regularly called out by Local Police Stations” and “Called out by Local Councils.”
What should I do if the price quoted on-site by a Lowcosting-locksmiths.co.uk engineer is higher than the phone quote?
The website states engineers will inform clients before work commences if prices are higher.
You should clarify the reasons for the increase and decide if you wish to proceed, understanding that a call-out charge might still apply if you decline the service.
How can I verify the legitimacy of a locksmith’s CRB/DBS check?
While you can ask to see a locksmith’s DBS certificate, sensitive information is usually redacted.
For independent verification, consider using Master Locksmiths Association MLA approved locksmiths, as they are rigorously vetted, including background checks. Powerstove.com.ng Reviews
What are some alternatives to Lowcosting-locksmiths.co.uk?
Alternatives include Master Locksmiths Association MLA approved locksmiths, other reputable local independent locksmiths found through strong local reviews, and national locksmith franchises like Keytek Locksmiths.
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