Roadsurfer.com Review

Based on checking the website, Roadsurfer.com appears to be a legitimate and comprehensive platform for RV and campervan rentals, offering a wide array of vehicles and services across North America and Europe.

The site clearly communicates its offerings, pricing structure, and terms, which are crucial for building trust with potential renters.

Here’s an overall summary of Roadsurfer.com:

• Overall Rating: Positive
• Service Offered: RV and Campervan Rentals
• Geographic Reach: North America and Europe 90 rental locations
• Key Features Highlighted: Free unlimited miles, 2nd driver included, camping equipment included, flexible cancellation policy.
• Customer Reviews: Prominently displays 4.5 rating from 10325 reviews, indicating a generally positive customer experience.
• Transparency: Clear pricing “Starting at $X / night,” detailed vehicle information, and accessible FAQs/Help Center.
• Ethical Considerations: The service primarily involves vehicle rentals for travel and leisure, which aligns with ethical principles as long as the travel itself is for permissible purposes. There are no elements on the website that directly suggest or promote unethical activities. The financial aspect involves rental fees, which are permissible transactions, and does not seem to involve interest-based loans Riba or other forbidden financial practices directly on the displayed rental terms.

Roadsurfer.com positions itself as a global leader in RV and camper travel, aiming to provide a flexible and adventurous way to explore.

The homepage effectively highlights various vehicle types, popular destinations, and current deals, making it easy for users to navigate and find relevant information.

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The inclusion of customer reviews and a comprehensive help center further strengthens its credibility.

For anyone looking to embark on a road trip, the website presents a robust and user-friendly experience, offering the tools needed to plan an adventure with a clear understanding of what’s involved.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Ethical and Responsible Travel

While Roadsurfer offers a permissible service, for those seeking alternatives in travel logistics and equipment, here are some options that prioritize ethical considerations and provide diverse ways to enjoy outdoor experiences:

• Outdoorsy
  • Key Features: Peer-to-peer RV rental marketplace, wide variety of RV types, insurance options, roadside assistance.
  • Average Price: Varies widely based on vehicle type, location, and rental duration.
  • Pros: Extensive selection, direct communication with owners, unique vehicle options.
  • Cons: Quality can vary between individual owners, booking process might be more involved than corporate rentals.
• RVshare
  • Key Features: Another leading peer-to-peer RV rental platform, delivery options, 24/7 roadside assistance, secure payment processing.
  • Average Price: Comparable to Outdoorsy, depends on the rental.
  • Pros: Large inventory, good customer support, flexible pickup/drop-off.
  • Cons: Cancellation policies are set by individual owners and can vary.
• Turo for car rentals that can facilitate road trips
  • Key Features: Peer-to-peer car sharing, diverse vehicle selection including those suitable for long trips, various pickup options.
  • Average Price: Varies by vehicle and duration.
  • Pros: Unique car choices, often more affordable than traditional rental companies, flexible.
  • Cons: Not RVs, so camping equipment and space would need to be sourced separately. insurance coverage varies.
• Enterprise Rent-A-Car for standard car rentals with a focus on travel
  • Key Features: Traditional car rental, wide network of locations, diverse fleet from economy to SUVs.
  • Average Price: Varies by vehicle type and rental period.
  • Pros: Reliable, well-established, good customer service, transparent policies.
  • Cons: No RVs, less adventurous than a campervan, requires separate accommodation planning.
• Coleman Camping Gear for outfitting your own adventure
  • Key Features: Tents, sleeping bags, cooking equipment, lanterns, and other outdoor essentials.
  • Average Price: Varies per item, individual purchases.
  • Pros: Invest in personal equipment for long-term use, highly customizable setup, cost-effective over time.
  • Cons: Requires owning a vehicle capable of carrying gear, no rental component.
• Thule Roof Racks and Cargo Carriers for maximizing vehicle space
  • Key Features: Roof racks, cargo boxes, bike carriers, and other vehicle accessories for carrying gear.
  • Average Price: Varies by product, typically $200-$1000+.
  • Pros: Increases carrying capacity for personal vehicles, durable and reliable, versatile for various activities.
  • Cons: Initial investment, requires vehicle compatibility, not a rental service itself.
• Garmin GPS Navigators for reliable navigation during road trips
  • Key Features: Detailed maps, real-time traffic updates, voice guidance, points of interest.
  • Average Price: $150-$400.
  • Pros: Essential for off-grid or remote areas, reliable navigation without cellular data, enhances road trip experience.
  • Cons: One-time purchase, requires updates, not a rental service.

Roadsurfer.com Review & First Look

Roadsurfer.com immediately presents itself as a robust and user-friendly platform for anyone considering an RV or campervan adventure.

Upon landing on the homepage, the clean layout and intuitive navigation are striking.

The site prioritizes essential information right at the top: country and language preferences, followed by a prominent call-to-action for booking, and current deals.

This immediate focus on user needs sets a positive tone for the entire experience.

Initial Impressions and User Experience

The initial impression of Roadsurfer.com is one of professionalism and clarity. Pochly.com Review

The site’s design is modern, with high-quality images of their campervans and RVs that visually entice prospective travelers.

Key unique selling propositions USPs such as “Free unlimited miles,” “2nd driver included,” “Camping equipment included,” and “Flexible cancellation policy” are highlighted immediately.

These are significant benefits that address common concerns for potential renters and are smart to put front and center.

The clear display of a 4.5 rating from over 10,000 reviews also instills confidence, acting as social proof of their service quality.

The site’s responsiveness and quick loading times across different sections enhance the overall user experience. Vistasocial.com Review

Homepage Structure and Content

The homepage is well-structured, guiding visitors through a logical flow of information.

It starts with promotional banners for deals like the “4th of July road trip deal,” followed by sections detailing their diverse fleet of camper vans and RVs, categorized by Class B and Class C types.

Each vehicle listing includes starting prices per night, key features e.g., “Seats 5,” “Sleeps 5,” “Combined kitchen/living room”, and a “More information” link, allowing users to dive deeper without being overwhelmed initially.

This tiered information presentation is highly effective.

Furthermore, the “Road Trip Inspiration” section, linking to a blog with articles on destinations and routes, adds significant value by catering to the exploratory phase of travel planning. Freename.io Review

This holistic approach makes Roadsurfer.com more than just a booking portal. it’s a resource.

Roadsurfer.com Features

Roadsurfer.com isn’t just about booking a vehicle.

It’s designed to offer a complete package for road-tripping enthusiasts.

The website highlights several key features that aim to make the rental experience as seamless and appealing as possible. Villaplus.com Review

These features are clearly articulated and contribute significantly to the platform’s value proposition, addressing common concerns that travelers might have when considering an RV or campervan rental.

Unlimited Miles and Included Amenities

One of the standout features prominently advertised is “Free unlimited miles.” This is a massive advantage for road trippers, as it removes the anxiety of tracking mileage and incurring extra costs, allowing for genuine freedom to explore. Many traditional rental companies impose mileage limits, which can quickly add up on a long journey. Roadsurfer’s approach here is highly customer-centric. Beyond mileage, the inclusion of a “2nd driver” at no extra charge and “camping equipment included” further enhances the value. This means renters don’t have to worry about additional fees for an extra driver, or the hassle and expense of purchasing or renting basic camping gear like cooking utensils, chairs, or tables. This “all-inclusive” feel simplifies the planning process considerably.

• Unlimited Miles: Provides unparalleled freedom for extensive travel without additional charges.
• 2nd Driver Included: Allows for shared driving responsibilities, reducing fatigue and enhancing safety.
• Camping Equipment Included: Reduces the need for renters to bring or purchase essential gear, making packing lighter and trips more convenient.

Flexible Cancellation Policy

• Peace of Mind: Reduces financial risk associated with unforeseen changes in travel plans.
• Customer Confidence: Encourages bookings by showing responsiveness to customer needs.

Diverse Fleet and Global Reach

Roadsurfer boasts a “global leader in RV & camper travel” status, backing this claim with “over 10,000 fully equipped RVs, motorhomes, and campervans across North America and Europe.” This extensive fleet ensures that customers have a wide range of options, from compact campervans suitable for couples to larger Class C RVs designed for families. The website clearly showcases different models like the “Class C RV | Cabover Family Freedom” and “Class B RV | Camper Van Beach Hostel,” each with detailed descriptions of sleeping capacity, kitchen facilities, and bathroom amenities. Their presence in 90 rental locations across two continents also means a higher likelihood of finding a suitable pick-up and drop-off point, including popular destinations like Miami, Las Vegas, and various European cities.

• Extensive Vehicle Options: Caters to diverse travel needs, from solo adventurers to large families.
• Broad Geographical Coverage: Offers convenience for travelers planning multi-country or cross-continent trips.
• Well-Maintained Fleet: Implies a commitment to vehicle quality and safety, crucial for long road trips.

Roadsurfer.com Pros & Cons

When evaluating any service, a balanced perspective is key. Alison.com Review

Roadsurfer.com, while offering a compelling service, naturally comes with its own set of advantages and potential drawbacks.

Understanding these can help prospective renters make an informed decision and manage their expectations effectively.

Advantages of Roadsurfer.com

Roadsurfer.com presents several strong points that make it an attractive option for RV and campervan rentals.

The clear presentation of these benefits on their homepage speaks to their understanding of what customers value most in this niche.

• Transparent Pricing and Inclusions: The website clearly states “Starting at $X / night” for each vehicle type and prominently highlights inclusions like “Free unlimited miles,” “2nd driver included,” and “Camping equipment included.” This upfront transparency helps renters understand the total cost without hidden fees, which is a major trust-builder.
• Extensive Fleet and Global Network: With over 10,000 vehicles across North America and Europe, Roadsurfer offers a vast selection of RVs and campervans, from compact models to larger family-friendly options. Their 90 rental locations significantly increase accessibility and convenience for travelers planning diverse itineraries.
• Positive Customer Reviews: A visible 4.5-star rating from over 10,000 reviews lends credibility and social proof. This indicates a generally high level of customer satisfaction and positive experiences, which is a crucial factor for new users.
• Comprehensive Information and Support: The website offers detailed information about each vehicle, a rich “Road Trip Inspiration” blog, and a dedicated Help Center for FAQs, booking changes, and vehicle operation. This extensive support infrastructure ensures renters have resources readily available before, during, and after their trip.
• Promotional Deals: Roadsurfer frequently offers deals, such as the “$150 off 5+ nights” for the 4th of July, making their services more attractive and potentially affordable during peak seasons.

Potential Disadvantages of Roadsurfer.com

While the positives are significant, it’s also important to consider areas where Roadsurfer.com might have limitations or where potential renters might find aspects less ideal. Toolstation.com Review

• Service Fees: While starting prices are listed, the phrase “Plus service fee” is noted, which implies additional charges. The exact nature and amount of these fees are not immediately clear on the homepage and would require proceeding further into the booking process or checking the detailed terms. This lack of immediate transparency on the total “all-in” price can be a minor point of friction for some users.
• Booking Process Clarity on Specifics: While the general features are clear, certain granular details—like specific insurance coverages, precise terms of the flexible cancellation policy, or detailed breakdown of included camping equipment—require navigating to deeper sections of the website or contacting support. For a quick glance, this level of detail isn’t immediately front and center.
• No Direct Price Comparison Tool: The website focuses on its own fleet and pricing. Users cannot directly compare Roadsurfer’s offerings side-by-side with competitors on the site itself, requiring manual research across different platforms.
• Limited Customization for Rental Packages: While camping equipment is included, the degree of customization for specific add-ons e.g., bike racks, special bedding, kitchen upgrades isn’t immediately apparent. Renters with very specific needs might need to inquire further.

Roadsurfer.com Alternatives

For those exploring options beyond Roadsurfer.com, the market for RV and campervan rentals is quite diverse.

These alternatives often fall into similar categories, either traditional rental companies or peer-to-peer marketplaces.

Peer-to-Peer RV Rental Platforms

These platforms allow individuals to rent out their personal RVs and campervans, often leading to a wider variety of unique vehicles and potentially more localized options.

• Outdoorsy:
  • Description: Often referred to as the “Airbnb of RVs,” Outdoorsy connects RV owners with renters. It offers a vast selection of motorhomes, travel trailers, and campervans.
  • Key Differentiator: Focuses on variety and unique experiences, with direct communication between owner and renter. Offers robust insurance options and 24/7 roadside assistance.
  • Pros: Huge inventory, potentially more personalized experiences, options for delivery.
  • Cons: Vehicle condition can vary as it’s individual owners, cancellation policies are set by owners.
• RVshare:
  • Description: Similar to Outdoorsy, RVshare is another leading peer-to-peer platform for RV rentals.
  • Key Differentiator: Strong emphasis on customer support and secure transactions. Often has a good mix of travel trailers and motorized RVs.
  • Pros: Large selection, strong community reviews, payment protection, roadside assistance.
  • Cons: Can be overwhelming with choices, booking process might require more back-and-forth with owners.

Traditional RV Rental Companies

These companies own and manage their fleet of RVs, providing a more standardized rental experience, often with professional maintenance and consistent service levels. Selectspecs.com Review

• Cruise America:
  • Description: One of the largest RV rental companies in North America, with numerous locations across the US and Canada.
  • Key Differentiator: Large, standardized fleet of Class C motorhomes, often offers good deals on one-way rentals.
  • Pros: Well-established, reliable fleet, easy booking process, many pick-up/drop-off locations.
  • Cons: Less variety in vehicle types mostly Class C, older models sometimes, additional fees can add up.
• El Monte RV:
  • Description: Another major player in the US RV rental market, offering a range of motorhomes from smaller C-Class to larger A-Class vehicles.
  • Key Differentiator: Focuses on offering a full range of RV sizes, often caters to international tourists.
  • Pros: Diverse fleet, good for larger groups or families, professional service.
  • Cons: Can be pricier, certain amenities might be extra costs.

Camping and Outdoor Gear Retailers

For those who prefer to use their own vehicle and simply need to rent or purchase camping equipment, these options are crucial.

• REI Co-op:
  • Description: While primarily a retail store for outdoor gear, many REI locations offer rental services for camping equipment like tents, sleeping bags, and cooking gear.
  • Key Differentiator: High-quality, well-maintained gear, expert advice from staff.
  • Pros: Excellent quality equipment, knowledgeable staff, ideal for smaller trips or supplementing existing gear.
  • Cons: Not an RV rental service, limited to camping equipment, rental availability varies by store.
• Cabela’s / Bass Pro Shops:
  • Description: Major outdoor retailers offering a wide range of camping and outdoor recreation gear for purchase.
  • Key Differentiator: Comprehensive selection of new equipment, often with competitive pricing and loyalty programs.
  • Pros: One-stop shop for all camping needs, durable gear for long-term use.
  • Cons: No rental services, significant upfront cost for gear.

How to Cancel Roadsurfer.com Booking

Understanding the cancellation process for any travel booking is crucial, especially given the dynamic nature of travel plans.

Roadsurfer.com highlights a “flexible cancellation policy” on its homepage, which is a reassuring promise.

Delving into their system, the process is designed to be straightforward, typically managed through their customer support channels or a dedicated help center. Adventure001.com Review

Accessing Cancellation Information

Roadsurfer.com provides a clear path to finding cancellation details.

The primary method involves visiting their Help Center, which is linked directly from the homepage and prominently featured in the footer under “Help & Support.” This centralized hub is where users can find answers to frequently asked questions, including those related to booking modifications and cancellations.

For direct contact, a phone number and a contact form are also provided, indicating multiple avenues for support.

Steps to Initiate a Cancellation

While the exact step-by-step process might depend on the specific terms of your booking e.g., whether it’s a standard rental or a promotional deal with specific non-refundable clauses, the general procedure involves contacting their customer service or managing your booking online.

1. Visit the Help Center: Navigate to the “Help Center” section on Roadsurfer.com.
2. Search for Cancellation Policy: Use the search bar or browse categories like “Booking & Payments” or “My Booking” to find information on cancellations. There’s often a specific article titled “I want to change my booking” or similar, which typically includes cancellation details.
3. Initiate Contact: If an online self-service option isn’t readily available for cancellation, or if you need to discuss specific circumstances, use the provided contact information. This includes a dedicated phone number +49 089 2154 1673 for support, though it is a German number as per the site, US users might need to check for a local line or use email/contact form or the “Kontaktformular” contact form.
4. Provide Booking Details: When contacting support, have your booking confirmation number, name, and relevant dates ready. This will expedite the process.
5. Review Terms: Always ensure you understand the specific terms of your original booking regarding cancellation fees, refund eligibility, and deadlines. Roadsurfer’s “flexible” policy generally means varying levels of refund depending on how far in advance you cancel. For example, some flexible rates might offer full refunds up to a certain point, while discounted rates might have stricter conditions.

Important Considerations for Cancellation

• Timelines: The flexibility of a cancellation policy is almost always tied to how far in advance you cancel. Cancelling closer to the pick-up date typically results in higher fees or reduced refunds.
• Booking Type: Promotional deals or special offers might have stricter cancellation terms than standard bookings. Always review the fine print of any deal you book.
• Documentation: Keep a record of all communication with Roadsurfer regarding your cancellation, including email confirmations or reference numbers for phone calls. This is important for any potential disputes or follow-ups.

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Roadsurfer.com Pricing

Understanding the pricing structure of Roadsurfer.com is essential for budgeting your next RV or campervan adventure.

The website provides a transparent initial view of their costs, though like most rental services, the final price can be influenced by various factors.

Roadsurfer aims to be straightforward, displaying starting prices directly on the vehicle listings and highlighting key inclusions.

Base Rental Rates

On the homepage, each campervan and RV model clearly states a “Starting at $X / night” price.

This provides a quick reference point for potential renters to gauge affordability across different vehicle types. Myfittedbedroom.com Review

For example, some Class B Camper Vans start as low as $69/night, while larger Class C RVs or specialized 4WD models might start at $115/night or even $185/night.

This tiered pricing allows users to select a vehicle that fits both their needs and budget.

• Camper Van Beach Hostel VW T6.1 California Beach: Starting at $69 / night
• Surfer Suite VW T6.1 California Ocean: Starting at $79 / night
• Family Freedom Thor Four Winds 22E Class C RV: Starting at $115 / night
• Horizon Hopper Winnebago Revel 44E Class B RV: Starting at $149 / night

Additional Fees and Inclusions

While the “starting at” price is a good initial indicator, it’s crucial to note the “Plus service fee” mentioned alongside these rates.

The exact amount or nature of this service fee is not detailed on the homepage and would likely be clarified during the booking process or within their terms and conditions.

However, Roadsurfer also prominently lists several inclusions that add significant value and prevent unexpected costs later on: Premiasolutions.com Review

• Free unlimited miles: This is a major benefit, as many rentals charge per mile over a certain limit.
• 2nd driver included: No extra cost for an additional driver.
• Camping equipment included: This typically covers basic essentials like cooking gear, chairs, and tables, reducing the need for renters to purchase or rent these items separately.
• Flexible cancellation policy: While not a direct cost, this feature can save money if plans change, depending on the specific terms.

Factors Influencing Total Price

The final cost of a Roadsurfer rental will depend on several dynamic factors:

• Rental Duration: Longer rentals often result in a lower per-night rate, though this is not always the case and should be verified during the booking process.
• Seasonality: Prices typically increase during peak travel seasons e.g., summer, holidays like 4th of July due to higher demand. The 4th of July deal mentioned on the homepage $150 off 5+ nights indicates such seasonal pricing adjustments.
• Pick-up Location: Prices can vary based on the demand and availability at specific rental stations across North America and Europe.
• Vehicle Model and Class: Larger, newer, or more feature-rich RVs and campervans e.g., 4WD options will naturally command higher rental rates.
• Optional Add-ons: While basic camping equipment is included, additional items like navigation systems, bedding packages, child seats, or bike racks might be available at an extra cost. These are typically presented during the booking flow.
• Insurance Coverage: While the base rental includes some form of insurance, renters might have options to purchase additional coverage for higher protection or lower deductibles, which would increase the total cost.

Roadsurfer.com vs. Competitors

When considering an RV or campervan rental, comparing Roadsurfer.com against its competitors is a crucial step for savvy travelers.

The market is diverse, ranging from large corporate rental agencies to peer-to-peer sharing platforms.

Each has its own strengths and weaknesses, and understanding these can help identify the best fit for specific travel needs and ethical considerations. Focusedfashion1.com Review

Roadsurfer.com’s Core Strengths

Roadsurfer differentiates itself with several key advantages:

• Global Footprint with Owned Fleet: Unlike peer-to-peer platforms, Roadsurfer owns and manages its fleet, ensuring a consistent standard of vehicle quality and maintenance. Their vast network of 90 locations across North America and Europe offers unparalleled convenience for international travel or one-way trips across continents.
• Transparent All-Inclusive Features Mostly: The upfront mention of “Free unlimited miles,” “2nd driver included,” and “Camping equipment included” provides significant value and clarity. These are often extra costs with other providers, making Roadsurfer’s base offering highly competitive.
• Focus on Modern Campervans: Roadsurfer emphasizes newer, well-equipped campervans and RVs, including popular models like VW California and Sprinter-style vans. This appeals to travelers seeking a more modern and comfortable experience compared to some traditional rental fleets that might feature older models.
• Customer-Centric Policies: The “Flexible cancellation policy” though specifics require deeper dives and strong customer review rating 4.5/10325 reviews indicate a commitment to customer satisfaction and adaptability.

Comparison with Peer-to-Peer Platforms Outdoorsy, RVshare

Peer-to-peer platforms offer a different value proposition:

• Vehicle Variety: Outdoorsy and RVshare typically offer a much broader range of unique RVs, from vintage trailers to luxury motorhomes, as they are individual owner fleets. Roadsurfer, while diverse, is limited to its corporate fleet.
• Pricing: Peer-to-peer pricing can sometimes be lower, especially for off-season rentals or direct deals with owners. However, hidden fees like cleaning, linen, or generator usage can vary widely between listings. Roadsurfer’s pricing is more standardized.
• Personalization vs. Standardization: Peer-to-peer offers a more personalized experience, allowing direct communication with owners. Roadsurfer provides a standardized, professional rental experience akin to traditional car rental agencies, which can be preferable for those seeking consistency.
• Insurance & Roadside Assistance: While both types of platforms offer these, peer-to-peer often relies on third-party insurance partners, and roadside assistance might vary by listing. Roadsurfer, as a corporate entity, likely has more centralized and consistent support.

Comparison with Traditional Rental Companies Cruise America, El Monte RV

Traditional rental companies are Roadsurfer’s most direct competitors:

• Fleet Age and Type: Traditional companies like Cruise America often have larger fleets of Class C RVs, but their vehicles might be older and more basic in terms of amenities and design. Roadsurfer focuses on more modern and often more compact campervans and newer RVs.
• Pricing Structure: Traditional companies often have a base rental rate but then add fees for mileage, additional drivers, generator use, and even basic kitchen kits. Roadsurfer’s inclusions generally simplify the cost breakdown.
• Geographic Coverage: While major players like Cruise America have extensive US networks, Roadsurfer’s dual North American and European presence is a distinct advantage for travelers planning international trips.
• Flexibility: Roadsurfer’s emphasis on flexible cancellation might be more generous than some traditional companies, which can have stricter policies.

Niche Focus

Roadsurfer appears to carve out a niche by combining the reliability of a corporate fleet with the modern appeal and flexibility often sought by younger, adventurous travelers.

It bridges the gap between basic, older RV rentals and the potentially inconsistent experience of peer-to-peer rentals. Topchefmeals.com Review

For those seeking a well-maintained, equipped, and easy-to-book campervan or RV experience for travel across continents, Roadsurfer presents a compelling option that balances cost, convenience, and modern amenities.

FAQ

What is Roadsurfer.com?

Roadsurfer.com is a leading international RV and campervan rental company that offers a fleet of fully equipped vehicles for outdoor adventures across North America and Europe.

They provide a platform for booking various campervan and RV models with features like unlimited miles and included camping equipment.

Are Roadsurfer.com reviews generally positive?

Yes, based on the prominent display on their homepage, Roadsurfer.com boasts a 4.5-star rating from over 10,000 reviews, indicating a strong positive reception from a large customer base. Camelbak.com Review

What types of vehicles does Roadsurfer.com offer?

Roadsurfer.com offers a diverse fleet of campervans and RVs, including Class B RVs Sprinter-style vans like Couple Condo, Liberty Lodge, Horizon Hopper and Class C RVs Cabover Family Freedom, Van Villa. They also feature popular campervan models like the VW California Beach and Ocean.

Does Roadsurfer.com offer unlimited miles?

Yes, Roadsurfer.com explicitly states that they offer free unlimited miles with their rentals, which is a significant benefit for travelers planning extensive road trips without mileage restrictions.

Is a second driver included in Roadsurfer.com rentals?

Yes, Roadsurfer.com includes a second driver at no additional cost with their rentals, allowing for shared driving responsibilities and greater convenience on long journeys.

Is camping equipment included with Roadsurfer.com rentals?

Yes, Roadsurfer.com advertises that camping equipment is included with their rentals, which typically covers essential items needed for outdoor living, reducing the need for renters to bring or purchase these separately.

What is Roadsurfer.com’s cancellation policy?

Roadsurfer.com advertises a “Flexible cancellation policy” on their homepage. Headout.com Review

Specific details regarding refund percentages and cancellation deadlines would be outlined in their full terms and conditions or available in their Help Center.

Where are Roadsurfer.com rental locations?

Roadsurfer.com has over 90 rental locations across North America and Europe.

In the USA, locations include Miami, Salt Lake City, Denver, Phoenix, Seattle, and Las Vegas, among others.

How much does it cost to rent an RV from Roadsurfer.com?

The starting price for Roadsurfer.com rentals varies by vehicle type, location, and season, with some campervans starting as low as $69/night and larger RVs starting from $115/night or more, plus a service fee.

Does Roadsurfer.com offer one-way rentals?

Yes, the homepage mentions “Enjoy one-way rentals” as part of their 4th of July road trip deal, indicating that one-way options are available, though availability may vary by location and time.

How can I get a discount on Roadsurfer.com?

Roadsurfer.com frequently offers promotional deals and discounts, such as seasonal promotions e.g., “$150 off 5+ nights with code 4JULY25”. Signing up for their newsletter is also suggested for exclusive tips and discounts.

What is the difference between Class B and Class C RVs offered by Roadsurfer.com?

Class B RVs campervans are typically smaller, built on a van chassis, offering more maneuverability and fuel efficiency, often suitable for couples or small families.

Class C RVs are larger, built on a cutaway chassis with an attached cab-over bunk, offering more space, amenities, and sleeping capacity for larger families or groups.

Does Roadsurfer.com provide vehicle instructions or videos?

Yes, the website’s footer includes links to “Vehicle Instructions & Explanatory Videos,” indicating that resources are available to help renters understand how to operate their campervan or RV.

How does Roadsurfer.com compare to Outdoorsy?

Roadsurfer.com operates its own fleet, offering a standardized experience, while Outdoorsy is a peer-to-peer platform where individuals rent out their personal RVs.

Roadsurfer typically offers newer, consistent models, while Outdoorsy provides a wider, more unique variety from individual owners.

Can I change my Roadsurfer.com booking after it’s confirmed?

Roadsurfer.com’s Help Center includes an article titled “I want to change my booking,” suggesting that booking modifications are possible, though specific terms and any associated fees would depend on your original booking conditions.

Does Roadsurfer.com offer customer support?

Yes, Roadsurfer.com provides customer support through a Help Center, a contact form, and a phone number a German number is listed, users should check for a US-specific line or rely on the contact form/email for local support.

Are pets allowed in Roadsurfer.com vehicles?

The homepage text does not explicitly mention pet policies.

This information would typically be found in their detailed FAQs, terms and conditions, or by contacting customer service.

What is the “complete carefree package” for Roadsurfer.com?

While the term “complete carefree package” is not explicitly defined on the homepage, it generally implies an all-inclusive rental experience with comprehensive insurance, roadside assistance, and minimal hidden costs, which aligns with their stated inclusions like unlimited miles and camping equipment.

Does Roadsurfer.com have an app?

The homepage text does not explicitly mention a mobile app for Roadsurfer.com.

Booking and managing rentals typically occur through their website.

What kind of “road trip inspiration” does Roadsurfer.com provide?

Roadsurfer.com features a “Road Trip Inspiration” section linking to a blog with articles on various destinations and routes, such as “4-Day One-Way West Coast Road Trip,” “Camping in California,” and “The Ultimate Grand Canyon Camping Guide,” to help travelers plan their adventures.