4ourhouse.co.uk Review

Based on looking at the website, 4ourhouse.co.uk appears to be a legitimate online retailer specialising in genuine spare parts and accessories for a wide range of household appliances, garden equipment, and technology. The website provides extensive product categories, clear delivery information, and detailed customer service sections, which are strong indicators of a well-established and transparent business.

Here’s an overall review summary:

• Purpose: Sells genuine spare parts and accessories for various home, garden, and tech products.
• Product Range: Extensive, covering kitchen appliances, washers & dryers, floorcare, garden tools, computing, sound & vision, and general household items.
• Delivery: Offers UK next working day delivery for orders placed by 9 pm.
• Customer Service: Includes “About Us,” “Contact Us,” “Terms & Conditions,” “Privacy Policy,” “Delivery Information,” and “Returns Procedure” sections.
• Trust Indicators: Mentions “Trustpilot” and “Secure Site,” and boasts “Over 1 Million Customers” and “Over 1.5 Million Products.”
• Transparency: Provides clear cookie preferences and policies.
• Ethical Consideration (Islam): The products offered (spare parts for appliances) and the business model (direct sales of physical goods) appear permissible and ethical. There are no elements related to gambling, interest, forbidden foods, or other impermissible activities.

The platform seems to operate with a focus on providing practical solutions for appliance repair and maintenance, which is a beneficial service. The transparency around policies and delivery options is commendable, allowing customers to make informed decisions. While the website provides a comprehensive array of information, users should always verify specific product compatibility and delivery timelines when making a purchase.

Here are some best alternatives for sourcing home and garden spare parts and accessories in the UK:

• eSpares

  

  0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

  Amazon.com: Check Amazon for 4ourhouse.co.uk Review Latest Discussions & Reviews:

  • Key Features: One of the UK’s largest online retailers for appliance spare parts, offering over 1 million parts. Provides helpful repair guides and videos.
  • Average Price: Varies widely depending on the part, generally competitive.
  • Pros: Huge inventory, excellent repair resources, fast delivery options.
  • Cons: Can be overwhelming to navigate due to the sheer volume of products.

• Partmaster (Dixons Carphone)

  • Key Features: Official spare parts supplier for major brands under the Dixons Carphone group. Focuses on electrical spares and accessories.
  • Average Price: Mid-to-high, reflecting official brand parts.
  • Pros: Genuine parts, direct links to manufacturer stock, reliable customer support.
  • Cons: Limited to specific brands, potentially higher prices than third-party alternatives.

• Ransom Spares

  • Key Features: Independent UK supplier of spare parts for domestic appliances, with a strong focus on kitchen and laundry.
  • Average Price: Competitive.
  • Pros: Good selection of common parts, useful “Part Finder” tool, established reputation.
  • Cons: Website interface could be more modern, some niche parts might be harder to find.

• BuySpares

  • Key Features: Another major player in the UK spare parts market, offering parts for a vast range of appliances. Features a “Repair & Advice” section.
  • Average Price: Comparable to eSpares.
  • Pros: Comprehensive catalogue, helpful technical advice, frequent discounts.
  • Cons: Delivery charges can add up for smaller, inexpensive items.

• Screwfix

  • Key Features: While primarily known for trade tools and hardware, Screwfix also offers a selection of appliance accessories, garden tools, and general household items. Offers click & collect.
  • Average Price: Generally good value.
  • Pros: Excellent for DIY enthusiasts, physical stores for quick pickup, broad range of general household necessities.
  • Cons: More limited for specific appliance spare parts compared to dedicated sites.

• Toolstation

  • Key Features: Similar to Screwfix, Toolstation provides a wide array of tools, building materials, and some home/garden accessories. Strong presence for trade and DIY.
  • Average Price: Competitive.
  • Pros: Convenient for collecting items, good range of general maintenance products, reliable.
  • Cons: Not specialised in appliance spare parts, so specific components might be unavailable.

• Appliance Spares UK

  • Key Features: A focused supplier of appliance spares, often providing detailed diagrams to help identify the correct part.
  • Average Price: Moderate.
  • Pros: Specialised knowledge, easy part identification, good customer support for technical queries.
  • Cons: Smaller inventory compared to the market leaders, might have slower delivery for less common items.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

4ourhouse.co.uk Review & First Look

When you first land on 4ourhouse.co.uk, you’re greeted with a rather straightforward, functional interface designed for one purpose: finding the right spare part. The website clearly positions itself as “The home of genuine spares & accessories,” immediately setting expectations. This direct approach is often appreciated by users who know exactly what they’re looking for, cutting through unnecessary frills.

The top navigation bar is clean, featuring ‘Menu’, ‘Search’, and ‘Basket’. Below this, quick links to ‘About Us’, ‘Contact Us’, ‘Terms & Conditions’, and ‘Delivery Information’ are prominently displayed. This instant accessibility to crucial business information is a positive sign, indicating transparency. For any online retail platform, the ease with which a user can find contact details or understand the terms of service is paramount for building trust. It suggests that the company isn’t trying to hide anything, which is a solid foundation for any transaction. The design isn’t particularly flashy or modern, but its clarity means you don’t waste time trying to figure out where everything is.

Initial Impressions: User Experience and Navigation

Upon deeper inspection, the site’s navigation is categorised extensively, almost to a fault, but effectively so for its niche. You have broad categories like ‘Kitchen Appliances’, ‘Washers & Dryers’, ‘Floorcare’, ‘Garden’, ‘Computing’, ‘Sound & Vision’, and ‘Household’, each with its own submenu. This hierarchical structure is well-thought-out for a spare parts business where specificity is key. For example, under ‘Kitchen Appliances’, you immediately see ‘Cooker Hood’, ‘Cooker & Oven’, ‘Dishwasher’, ‘Fridge / Freezer’, and more. This granular categorisation, while extensive, means users can drill down quickly to the specific appliance type they need a part for.

• Direct & Purpose-Driven: The website’s design prioritises functionality over aesthetics, making it efficient for users with a clear objective.
• Clear Information Architecture: Essential links like ‘About Us’ and ‘Contact Us’ are immediately visible, fostering transparency.
• Granular Categorisation: Products are meticulously categorised, allowing for precise navigation to specific spare parts. This helps in reducing search time, a crucial factor when dealing with an inventory of over 1.5 million products.
• Search Functionality: A prominent search bar allows users to quickly look up parts by model number, appliance type, or part description, which is vital for a site of this nature. Based on user feedback from similar platforms, an effective search function can reduce bounce rates by as much as 50% for technical product sites.

Key Sections and Their Accessibility

The homepage prominently features “Popular Brands” and “Spare Parts By Category,” which are practical entry points for users. They also showcase “Top Selling Products” like “Universal Cooker Knob” and “Universal Reusable Non-Stick Oven Base Liner,” providing quick access to frequently purchased items. This blend of structured navigation and popular product highlights creates a user-friendly experience.

Hauteflorist.co.uk Review

4ourhouse.co.uk Features

4ourhouse.co.uk stands out primarily due to its comprehensive inventory and customer-centric features designed to streamline the process of finding and purchasing spare parts. The website isn’t just a catalogue; it integrates several functionalities aimed at enhancing the user experience and ensuring satisfaction.

Extensive Product Catalogue

The sheer volume of products available on 4ourhouse.co.uk is a significant feature. With “Over 1.5 Million Products,” as stated on their homepage, they position themselves as having “the UK’s largest range of Spare parts & Accessories.” This expansive selection covers virtually every corner of a modern home, from kitchen appliances to garden machinery and even computing peripherals.

• Appliance Spares: Cooker Hood, Cooker & Oven, Dishwasher, Fridge / Freezer, Microwave, Tumble Dryer, Washing Machine, Washer Dryer. This covers the main domestic white goods.
• Floorcare: Vacuum Cleaners, Steam Cleaners, Window Vacuums, and associated accessories like vacuum bags.
• Garden Equipment: Chainsaws, Grass Trimmers, Hedge Trimmers, Lawnmowers, Pressure Washers, and a variety of garden accessories and watering equipment.
• Computing & Electronics: Desktop Computers, Laptops, Printers, Tablets, Mobile Phones, TV & Projector spares, and various audio/visual accessories. This is a broader range than many competitors who focus solely on white goods.
• Household Essentials: Energy saving products, cleaning supplies, personal care items, kitchen accessories, office accessories, batteries, lighting, and electrical accessories. This category adds a useful general utility dimension.

This breadth of offerings means that a user looking for a specific part for an older model, or a less common appliance, has a higher chance of finding it here than on a general e-commerce site. The detailed categorisation (e.g., ‘Cooker Hood Spare Parts’, ‘Tumble Dryer Spare Parts’) further aids in efficient searching.

Delivery and Customer Service Excellence

One of the standout features is their commitment to prompt delivery. They advertise “UK next working day delivery available Monday to Friday – order by 9pm.” This is a crucial service for parts, as often a broken appliance means a significant inconvenience, and speedy delivery can be a deciding factor for customers. This commitment reflects a strong logistical backbone, vital for an e-commerce operation handling millions of SKUs.

• Fast Delivery: The 9 pm cut-off for next-day delivery is competitive within the UK market, making it convenient for those last-minute orders.
• Transparent Delivery Information: A dedicated ‘Delivery Information’ page explains the terms, costs, and timings clearly, which helps manage customer expectations effectively.
• Order Tracking: The provision of an ‘Order Tracking’ facility is a standard but essential feature, allowing customers to monitor their shipment’s progress.
• Comprehensive Customer Support: The presence of ‘Contact Us’, ‘About Us’, ‘Terms & Conditions’, ‘Privacy Policy’, ‘Cookies Policy’, ‘Returns Procedure’, and ‘Safety Information’ pages indicates a robust support system. The ‘Finding My Model Number’ page is a particularly useful resource for customers who may struggle to identify the correct part for their appliance, showcasing an understanding of customer pain points.

Trust Indicators and Security

Building trust is paramount in online retail. 4ourhouse.co.uk employs several strategies to instil confidence in its users. Bookdrivingtest.co.uk Review

• Trustpilot Integration: A direct link to their Trustpilot reviews on the homepage allows prospective customers to see independent feedback. This is a common and effective method for demonstrating credibility, as external review platforms are generally perceived as unbiased.
• Secure Site Assurance: The website prominently mentions “Secure Site” and confirms it is “protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.” This reassures users about the security of their personal and payment data. For online transactions, security is a non-negotiable feature.
• Customer Milestones: Stating “Over 1 Million Customers” and “Over 1.5 Million Products” serves as social proof, implying a large, satisfied customer base and a well-established business. While these are self-reported figures, they contribute to the perception of a reliable and extensive operation.
• Cookie Management: The detailed cookie preferences pop-up and dedicated Cookie Policy page demonstrate compliance with data protection regulations and provide users with control over their browsing privacy, which is a sign of ethical data handling.

4ourhouse.co.uk Pros & Cons

Analysing any online platform requires a balanced view, highlighting both its strengths and areas where there might be room for improvement. For 4ourhouse.co.uk, its positioning as a dedicated spare parts retailer brings specific advantages and some minor drawbacks.

Pros

4ourhouse.co.uk offers several compelling reasons for customers to choose their service, particularly if they are seeking a specific replacement part.

• Vast Product Range: The claim of “Over 1.5 Million Products” is a significant advantage. This extensive inventory dramatically increases the likelihood of finding the exact part needed for a wide array of appliances, even older or less common models. This is often a critical factor for consumers trying to extend the life of their existing appliances rather than buying new ones. For example, finding a specific oven thermostat for a 15-year-old cooker can be challenging, and a broad inventory like this makes it feasible.
• Specialisation and Expertise: By focusing solely on spare parts and accessories, 4ourhouse.co.uk can develop deep expertise in this niche. This specialisation often translates into better product identification tools, accurate compatibility information, and potentially more knowledgeable customer support when dealing with technical queries. They are not diluted by trying to sell general consumer electronics or appliances themselves.
• Convenient Next Working Day Delivery: The offer of “UK next working day delivery available Monday to Friday – order by 9pm” is highly beneficial. For a broken appliance, quick replacement of a part can minimise downtime and inconvenience. This is a strong competitive edge over sites with longer lead times. Based on industry benchmarks, rapid delivery is a top factor for customer satisfaction in e-commerce, especially for essential items.
• Transparent Policies and Information: The website provides clear links to “About Us,” “Contact Us,” “Terms & Conditions,” “Delivery Information,” and “Returns Procedure.” This level of transparency builds trust and allows customers to easily understand their rights and the company’s operational guidelines before making a purchase. The dedicated “Finding My Model Number” guide is a thoughtful addition, addressing a common customer challenge.
• Positive Trust Signals: The presence of a Trustpilot link, the declaration of “Over 1 Million Customers,” and a “Secure Site” badge all contribute to a sense of reliability and legitimacy. While external verification is always recommended, these initial signals are positive indicators for prospective buyers.
• Ethically Sound Business Model: From an Islamic perspective, the business model is inherently permissible. It involves the sale of tangible, beneficial goods (appliance parts) without engaging in activities like riba (interest), gambling, or selling forbidden items. The focus is on facilitating repair and utility, which aligns with principles of resourcefulness and avoiding waste.

Cons

Despite its strengths, there are a few areas where 4ourhouse.co.uk could potentially enhance its offering or user experience.

• Website Aesthetics and Modernity: The design, while functional, isn’t particularly modern or visually appealing. It has a somewhat dated look compared to contemporary e-commerce platforms. While functionality is key for a spare parts site, an updated interface could improve overall user engagement and perception of the brand.
• Lack of Immediate Live Chat Support: While they have a “Contact Us” section, the immediate presence of a live chat feature isn’t obvious on the homepage. For urgent queries about part compatibility or order status, live chat can significantly enhance customer service efficiency and satisfaction.
• Limited Interactive Tools: Beyond the “Finding My Model Number” guide, there aren’t many interactive tools that help customers diagnose issues or confirm part compatibility visually. Some competitors offer exploded diagrams or virtual assistants for this purpose.
• Potential for Overwhelming Product Volume: While “Over 1.5 Million Products” is a pro, it can also be a con if the search filters and categorisation aren’t robust enough to help users narrow down their options quickly. A less tech-savvy user might find the sheer volume daunting.
• Reliance on Self-Reported Figures: While “Over 1 Million Customers” is a positive signal, it’s a self-reported statistic. Users often seek independent verification of such claims.

Justonemoreticket.co.uk Review

4ourhouse.co.uk Alternatives

When it comes to sourcing spare parts and accessories for home and garden, the UK market offers several reputable alternatives to 4ourhouse.co.uk. These platforms often specialise in similar product ranges or offer a broader DIY and home improvement focus. Choosing the right alternative depends on your specific needs, whether it’s the widest range, fastest delivery, or specific brand support.

• eSpares: Widely considered a market leader, eSpares boasts an enormous inventory of appliance spare parts. They are known for their comprehensive collection of repair guides and videos, which can be invaluable for DIY repairs. This value-added content often helps customers diagnose problems and fit parts correctly, reducing the need for professional help.

  • Pros: Extensive inventory, excellent repair resources, strong community support.
  • Cons: Can be slightly pricier for some common parts compared to smaller independent sellers.
  • Best For: Users seeking detailed repair guidance alongside parts.

• Partmaster (Dixons Carphone PLC): This is the official spare parts supplier for brands under the Dixons Carphone umbrella, including Curry’s PC World. Their strength lies in providing genuine, manufacturer-approved parts, which can be crucial for warranty validity or complex repairs.

  • Pros: Guaranteed genuine parts, strong brand association, reliable delivery.
  • Cons: Product range is limited to the brands they support, potentially higher prices.
  • Best For: Customers needing official parts for appliances bought from Curry’s or similar retailers.

• Ransom Spares: An independent, family-run business with a strong reputation for customer service. They offer a good selection of parts for a variety of domestic appliances and often provide a more personal touch.

  • Pros: Good customer support, competitive pricing on many items, focus on domestic appliances.
  • Cons: May not have as broad a range as larger competitors for less common or older models.
  • Best For: Those who prefer supporting independent businesses and appreciate direct customer service.

• BuySpares: Similar to eSpares in its comprehensive offering, BuySpares provides a vast catalogue of spare parts for household appliances and garden equipment. They also offer useful repair advice and diagrams to help identify the correct part. Exewake.co.uk Review

  • Pros: Large selection, helpful advice sections, often have promotions.
  • Cons: Website navigation can sometimes feel a bit cluttered.
  • Best For: General appliance repair needs, similar to 4ourhouse.co.uk.

• Screwfix: While not a dedicated spare parts retailer, Screwfix is an excellent alternative for general household accessories, DIY tools, and some universal appliance components. Their strength lies in their extensive network of physical stores for quick pick-up (Click & Collect) and a strong online presence for trade and serious DIYers.

  • Pros: Very fast Click & Collect, wide range of general hardware, reliable.
  • Cons: Limited in specific appliance spare parts compared to specialised sites.
  • Best For: General home maintenance, tools, and non-specific accessories.

• Appliance Spares UK: This site focuses on appliance spares, offering a more niche selection than some of the larger all-encompassing sites. They often excel in providing detailed technical support for part identification.

  • Pros: Specialised knowledge, good for specific appliance queries.
  • Cons: Smaller inventory, potentially slower delivery for some items.
  • Best For: Customers needing specific or obscure appliance parts and technical assistance.

• Amazon UK: While not a specialised spare parts retailer, Amazon’s marketplace offers an immense variety of universal parts and accessories from various sellers. You can often find compatible parts or generic alternatives, often with competitive pricing and rapid delivery if eligible for Prime.

  

  • Pros: Huge selection, often fast delivery (Prime), competitive pricing, user reviews.
  • Cons: Quality can vary depending on the seller, genuine part identification can be tricky, less technical support for specific parts.
  • Best For: Universal components, accessories, or when price and speed are top priorities for non-critical parts.

Cpa-horticulture.co.uk Review

How to Cancel 4ourhouse.co.uk Subscription

Based on the publicly available information on the 4ourhouse.co.uk homepage, there’s no indication of a subscription service for physical products or a free trial. Their business model appears to be a direct-to-consumer retail operation for spare parts and accessories. This means you purchase items as and when you need them, rather than through a recurring payment or membership plan.

Understanding the Transactional Model

The website’s structure, including the “Basket,” “Total (Excluding Delivery),” and “View basket” clearly points towards a one-off purchase model. When you buy a spare part, it’s a singular transaction. You’re not signing up for a monthly delivery of vacuum bags or a quarterly supply of oven liners unless explicitly stated during the checkout process for a specific product, which is not hinted at by the general website text.

• No Recurring Billing: The absence of terms like “monthly payment,” “subscription fees,” “membership,” or “auto-renewal” suggests that 4ourhouse.co.uk operates purely on a transactional basis.
• Direct Purchase: Customers add items to their basket and proceed to checkout, completing a one-time purchase.
• Focus on Parts: The entire site is geared towards selling specific, tangible spare parts, which typically don’t lend themselves to a subscription model unless it’s for very specific, consumable items like filters, which would be explicitly marketed as such.

If a customer were to encounter any form of recurring charge or unexpected billing from 4ourhouse.co.uk, it would most likely be an error or a misinterpretation of a specific product offering. In such a rare scenario, the steps to resolve it would fall under their standard customer service procedures.

What to Do if You Suspect an Unwanted Charge

Should you notice an unexpected or recurring charge on your bank statement from 4ourhouse.co.uk, even though their primary model doesn’t suggest subscriptions, here’s the typical course of action:

1. Review Your Purchase History: First, check your order confirmations and account history (if you created an account) to ensure there wasn’t a product marketed as a recurring item that you inadvertently signed up for.
2. Contact 4ourhouse.co.uk Customer Service: The most direct approach is to use their official contact channels.
   • Phone: While a specific contact number isn’t highlighted on the homepage text provided, the “Contact Us” link (https://4ourhouse.co.uk/help.pl) would typically provide this.
   • Online Contact Form/Email: Most “Contact Us” pages include a form or an email address for queries.
   • Provide Details: When contacting them, have your order number, date of charge, amount, and the last four digits of the card used ready. Explain clearly that you believe an unintended recurring charge has occurred.
3. Check Your Bank Statement: Keep a close eye on your bank or credit card statement to confirm if the charge is indeed recurring.
4. Dispute with Your Bank (If Necessary): If 4ourhouse.co.uk is unable to resolve the issue to your satisfaction, or if you cannot get through to them, your bank or credit card provider can initiate a chargeback process. This should be a last resort.

Important Note: Since 4ourhouse.co.uk’s primary offering is individual spare parts purchases, the concept of “cancelling a subscription” as typically understood (e.g., for a streaming service or magazine) does not apply. If the website were to introduce subscription boxes for consumables (like vacuum bags or filters), they would explicitly outline the cancellation policy within those specific product terms and conditions. As it stands, there is no subscription service to cancel. Tyreshack.co.uk Review

4ourhouse.co.uk Pricing

Understanding the pricing structure of 4ourhouse.co.uk is essential for potential customers. While the website doesn’t offer a general pricing guide for all its millions of products, it clearly displays individual product prices and provides transparency regarding delivery costs, which are crucial components of the final purchase price.

Product Pricing

Individual product prices are listed directly on the product pages and, as seen on the homepage, for “Top Selling Products.” For example:

• Universal Cooker Knob: £2.69
• Universal Reusable Non-Stick Oven Base Liner: £3.99
• Universal Cutlery Basket: £5.34
• Universal 32MM Vacuum Floor Tool: £6.99

These examples demonstrate that 4ourhouse.co.uk caters to a range of price points, from very affordable, small universal parts to presumably more expensive, specific components depending on the appliance and complexity. The website states, “Low Prices Guaranteed: We constantly check our prices so you get a good deal!” This suggests a commitment to competitive pricing within the spare parts market.

• Dynamic Pricing: Given the vast inventory and competitive nature of the spare parts market, it’s highly probable that pricing is dynamic, adjusting based on supply, demand, and competitor analysis.
• Value Proposition: The core value proposition for 4ourhouse.co.uk is providing genuine, high-quality spare parts that prolong the life of appliances, which can be significantly more cost-effective than replacing an entire unit. A £5 part enabling a £500 washing machine to continue functioning represents substantial savings.

Delivery Costs

Delivery costs are a critical aspect of online shopping, especially for smaller, less expensive items where delivery can sometimes outweigh the product cost itself. 4ourhouse.co.uk highlights: Fasthousecash.co.uk Review

• “UK next working day delivery available Monday to Friday – order by 9pm.” While the cost of this service isn’t explicitly stated on the homepage text, the presence of a “Delivery Information” link (https://4ourhouse.co.uk/delivery-information/help.pl) is where customers would find detailed pricing for various delivery options.
• Typically, “next working day delivery” in the UK for e-commerce sites can range from £3.99 to £7.99, and sometimes free over a certain order value. Without direct access to their delivery information page, specific figures remain to be verified. However, the clear link indicates transparency on this matter.

Payment Methods and Security

The website structure suggests standard e-commerce payment methods, typically credit/debit cards, and possibly PayPal. The “Secure Site” mention reassures customers about the safety of their payment information.

• Checkout Process: The presence of a “Basket” and “View basket” implies a standard e-commerce checkout flow where payment details would be entered securely.
• PCI DSS Compliance: While not explicitly mentioned, any reputable online retailer handling credit card payments would need to be PCI DSS compliant to ensure data security. The “Secure Site” badge likely alludes to this.

Overall, 4ourhouse.co.uk appears to maintain a competitive pricing strategy, focusing on providing value through a vast selection of parts and efficient delivery. The transparency regarding where to find detailed delivery costs is a positive point, ensuring no hidden fees surprise the customer during checkout.

4ourhouse.co.uk vs. Competitors

When evaluating 4ourhouse.co.uk, it’s helpful to compare its offerings against key competitors in the UK spare parts market. Each platform has its unique selling propositions and areas where it excels or falls short. The primary competitors in this space include eSpares, BuySpares, and Partmaster, among others.

Range and Inventory

• 4ourhouse.co.uk: Boasts “Over 1.5 Million Products,” positioning itself as having one of the largest ranges in the UK. This includes an impressive breadth across kitchen appliances, laundry, floorcare, garden, computing, sound & vision, and general household items. This wide coverage is a significant strength, making it a potential one-stop shop for diverse spare part needs.
• eSpares & BuySpares: These two are also massive players with extensive catalogues, often claiming similar numbers of available parts. They often focus heavily on white goods and common domestic appliances. Their strengths lie in deep inventory for popular brands and models.
• Partmaster: While comprehensive for the brands it covers (largely those under the Dixons Carphone group), its range is inherently narrower. It’s excellent for genuine parts from specific manufacturers but less so for universal parts or obscure brands.

Verdict on Range: 4ourhouse.co.uk appears to be competitive with the largest players like eSpares and BuySpares in terms of sheer volume and breadth, potentially offering a slightly wider technological scope beyond just appliances. Landofbeds.co.uk Review

Delivery Speed and Options

• 4ourhouse.co.uk: Offers “UK next working day delivery available Monday to Friday – order by 9pm.” This is a strong selling point for customers needing parts urgently.
• eSpares & BuySpares: Also typically offer next-day delivery options, often with cut-off times around 8 pm or 9 pm. They usually have standard and express options, with varying costs.
• Screwfix/Toolstation: Excellent for same-day collection via their extensive physical store network (Click & Collect), which can be faster than any delivery service for immediate needs. However, their online delivery is standard.

Verdict on Delivery: 4ourhouse.co.uk’s next-day delivery pledge is competitive and meets industry best practices for parts supply. For absolute speed for general items, physical stores like Screwfix have an edge.

Price Competitiveness

• 4ourhouse.co.uk: States “Low Prices Guaranteed,” suggesting they actively monitor and adjust prices. The example prices shown (£2.69 to £6.99 for universal items) are competitive.
• eSpares & BuySpares: Generally competitive, but prices can vary significantly between specific parts. They often run promotions.
• Partmaster: As a supplier of genuine parts, prices can sometimes be higher due to official branding and quality assurance.
• Amazon UK: Highly competitive on price due to its marketplace model, but quality can vary depending on the third-party seller.

Verdict on Pricing: 4ourhouse.co.uk positions itself as price-conscious, likely aiming to be in line with or slightly under the larger dedicated spare part retailers. For universal items, prices appear reasonable.

Customer Service & Support Features

• 4ourhouse.co.uk: Offers clear links to ‘About Us’, ‘Contact Us’, ‘Returns Procedure’, and a ‘Finding My Model Number’ guide. Relies on email/phone support primarily.
• eSpares & BuySpares: Often provide extensive online resources including video tutorials, repair guides, and sometimes online chat support, which can be invaluable for DIYers.
• Partmaster: Strong customer support for specific brand issues, often with direct manufacturer links.
• Screwfix/Toolstation: Known for their knowledgeable staff in stores, offering in-person advice. Online support is standard.

Verdict on Customer Service: 4ourhouse.co.uk provides essential customer service touchpoints. However, competitors like eSpares often go further with integrated DIY resources and potentially more immediate online support options (e.g., live chat), which 4ourhouse.co.uk could potentially enhance.

Trust and Reputation

• 4ourhouse.co.uk: Mentions “Trustpilot,” “Over 1 Million Customers,” and “Secure Site.” These are positive indicators.
• eSpares & BuySpares: Both have long-standing reputations and strong customer review scores on platforms like Trustpilot, reinforcing their reliability.
• Partmaster: Benefits from association with a large, well-known retail group (Dixons Carphone).
• Screwfix/Toolstation: Extremely high trust due to their established brand, physical presence, and trade-focused business.

Verdict on Trust: 4ourhouse.co.uk exhibits strong trust signals. Its claims of a large customer base and product range suggest a well-established operation, putting it on par with other reputable online spare part retailers. Ezlivinginteriors.co.uk Review

In summary, 4ourhouse.co.uk is a strong contender in the UK spare parts market, particularly for its vast inventory and reliable next-day delivery. While its website design might not be the most modern, its functionality and commitment to transparency are commendable. For customers prioritising a wide selection and quick delivery of genuine spare parts, 4ourhouse.co.uk presents a compelling option, standing well against its established competitors.

Frequently Asked Questions

What is 4ourhouse.co.uk?

4ourhouse.co.uk is an online retailer based in the UK that specialises in selling genuine spare parts and accessories for a wide range of household appliances, garden equipment, computing devices, and sound & vision electronics.

Is 4ourhouse.co.uk a legitimate website?

Yes, based on the information provided on their homepage, 4ourhouse.co.uk appears to be a legitimate and well-established online retailer, indicating “Over 1 Million Customers” and “Over 1.5 Million Products,” along with clear contact and policy information.

What kind of products does 4ourhouse.co.uk sell?

4ourhouse.co.uk sells spare parts and accessories for various categories including kitchen appliances (cookers, dishwashers, fridges), washers & dryers, floorcare (vacuum cleaners), garden tools (lawnmowers, trimmers), computing (laptops, printers), sound & vision (TVs, remotes), and general household items. Orwellremovalandstorage.co.uk Review

Does 4ourhouse.co.uk offer next day delivery?

Yes, 4ourhouse.co.uk advertises “UK next working day delivery available Monday to Friday – order by 9pm.”

How can I contact 4ourhouse.co.uk customer service?

You can contact 4ourhouse.co.uk customer service through the “Contact Us” link on their website (https://4ourhouse.co.uk/help.pl), which typically provides contact details like a phone number or an online enquiry form.

What are the delivery charges for 4ourhouse.co.uk?

The specific delivery charges are detailed on their “Delivery Information” page (https://4ourhouse.co.uk/delivery-information/help.pl). While not listed on the homepage, the transparency of this link allows customers to easily find the relevant pricing.

Can I find universal spare parts on 4ourhouse.co.uk?

Yes, the homepage highlights universal top-selling products like “Universal Cooker Knob,” “Universal Reusable Non-Stick Oven Base Liner,” and “Universal Cutlery Basket,” indicating that they stock universal spare parts in addition to brand-specific ones.

Is my payment information secure on 4ourhouse.co.uk?

Yes, 4ourhouse.co.uk states that it is a “Secure Site” and is “protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply,” which suggests they employ security measures for online transactions. Damart.co.uk Review

Does 4ourhouse.co.uk have a physical store?

Based on the provided homepage text, there is no mention of physical stores. The website operates as an online retailer.

How do I return a product to 4ourhouse.co.uk?

4ourhouse.co.uk provides a “Returns Procedure” link on their website (https://4ourhouse.co.uk/returns.pl), where you can find detailed instructions on how to return products.

How does 4ourhouse.co.uk compare to eSpares?

Both 4ourhouse.co.uk and eSpares are major UK online retailers for spare parts with vast product ranges and next-day delivery options. 4ourhouse.co.uk emphasizes its breadth across various home and tech categories, while eSpares is often noted for extensive repair guides and video tutorials.

Does 4ourhouse.co.uk offer parts for specific brands?

Yes, while they offer universal parts, their extensive catalogue and “Shop By Brand” option suggest that they carry parts for a wide array of specific appliance brands.

What should I do if I can’t find my model number for a part?

4ourhouse.co.uk has a dedicated page titled “Finding My Model Number” (https://4ourhouse.co.uk/find-your-model-number/help.pl) which provides guidance on how to locate your appliance’s model number, crucial for finding the correct spare part. Featuredeco.co.uk Review

Is there a warranty on products purchased from 4ourhouse.co.uk?

The information regarding product warranties would typically be found within their “Terms & Conditions” (https://4ourhouse.co.uk/terms-conditions/help.pl) or on individual product pages.

Does 4ourhouse.co.uk sell new appliances?

No, the website explicitly states it is “The home of genuine spares & accessories,” indicating their primary focus is on replacement parts rather than new appliances.

Are there any hidden fees on 4ourhouse.co.uk?

Based on the homepage text, prices are displayed for products, and delivery information is linked transparently. Reputable online retailers generally aim for clear pricing to avoid hidden fees, though customers should always review their basket total and delivery charges before confirming an order.

How do I track my order from 4ourhouse.co.uk?

You can track your order using the “Order Tracking” link provided on their website (https://4ourhouse.co.uk/track-order.pl).

Does 4ourhouse.co.uk have a customer review section?

Yes, the homepage directly links to “Trustpilot” (https://www.trustpilot.com/review/www.4ourhouse.co.uk), allowing customers to view independent reviews. Lecreuset.co.uk Review

What kind of “Smart Home” products does 4ourhouse.co.uk offer?

Under their “Smart Home” menu, 4ourhouse.co.uk lists categories such as “Smart Devices” and “Smart Lighting,” suggesting they offer accessories and components for smart home systems.

Can I get technical advice for installing parts from 4ourhouse.co.uk?

While the website offers a “Finding My Model Number” guide, the homepage text doesn’t explicitly mention technical installation advice or support. For complex installations, customers might need to rely on product-specific instructions or seek professional help.