Ziyaratours.co.uk Review

Based on checking the website Ziyaratours.co.uk, it presents itself as an Islamic travel agency offering tours to significant religious and historical sites. The site features various packages, including Umrah, Masjid Al-Aqsa, Jordan, Iraq, and Turkey tours, along with custom package options and travel guides.

Overall Review Summary:

• Purpose: Organises Islamic tours and pilgrimages.
• Key Services: Umrah packages, Ziyarat tours to historical Islamic sites.
• Pricing Transparency: Prices are displayed for most featured tours, though some custom packages list a starting price.
• Customer Reviews: Prominently features numerous positive customer testimonials.
• Trust Signals: Displays customer reviews, offers contact methods, and includes help guides.
• Ethical Considerations: The core service of facilitating religious pilgrimages and visits to historical Islamic sites aligns with Islamic principles. No elements on the homepage suggest unethical practices or forbidden activities.
• Recommendation: Appears to be a legitimate and ethically sound option for Islamic travel.

The website immediately communicates its purpose: facilitating Islamic travel. It highlights popular destinations like Umrah and Masjid Al-Aqsa, which are central to many Muslims’ travel aspirations. The inclusion of diverse destinations such as Jordan, Iraq, and Turkey expands its appeal, offering historical and cultural journeys beyond the primary pilgrimages. The pricing structure seems straightforward for featured tours, though potential users would need to delve deeper for exact costs on custom packages. A significant positive aspect is the strong display of customer reviews, providing social proof and building trust. These testimonials are detailed and often mention specific positive experiences with the staff and the tours themselves. The presence of helpful guides on topics like performing Umrah or applying for passports further adds value and demonstrates a commitment to supporting travellers. From an ethical standpoint, the service provided – assisting Muslims in fulfilling religious obligations and exploring Islamic heritage – is highly commendable and permissible.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Ethical Travel Services

While Ziyaratours.co.uk appears to be a solid choice, exploring alternatives can broaden your options for ethical travel experiences. Here are seven reputable alternatives focusing on various aspects of travel, keeping in mind ethical and Islamic considerations:

• British Airways Holidays
  • Key Features: Customisable flight and hotel packages, extensive global network, ATOL protected.
  • Average Price: Varies widely based on destination, duration, and accommodation choices (e.g., £500-£3000+ for a week-long package).
  • Pros: Reputable airline, good for tailored packages, comprehensive travel insurance options.
  • Cons: Can be more expensive than budget operators, less specialised in Islamic tours.
• Ethical Travel Guides (Various Publishers)
  • Key Features: Focuses on responsible tourism, cultural sensitivity, and sustainable practices.
  • Average Price: £10-£25 per guide.
  • Pros: Promotes mindful travel, offers deep insights into local cultures, supports ethical local businesses.
  • Cons: Not a tour operator, requires self-organisation, may not cover all Islamic sites specifically.
• Responsible Travel
  • Key Features: Curated collection of tours and holidays from various operators, all vetted for sustainability and ethical practices.
  • Average Price: Highly variable depending on the tour (e.g., £800-£5000+ for a multi-day trip).
  • Pros: Strong emphasis on environmental and social responsibility, diverse range of unique experiences, supports local communities.
  • Cons: Not exclusively Islamic tours, may require more research to find specific religious journeys.
• Expedia
  • Key Features: Wide range of flights, hotels, car rentals, and package deals; strong search filters.
  • Average Price: Varies significantly based on booking components.
  • Pros: Huge inventory, often good deals on packages, user-friendly platform.
  • Cons: Generic travel platform, not specialised in Islamic or ethical tours, requires careful selection to ensure ethical compliance.
• Booking.com
  • Key Features: Extensive database of accommodations, flexible booking options, transparent reviews.
  • Average Price: Varies by accommodation type and location.
  • Pros: Excellent for finding hotels and apartments, often has free cancellation policies, strong review system.
  • Cons: Primarily accommodation-focused, less about full tour packages, ethical filters are limited.
• National Express Coach Holidays
  • Key Features: Affordable coach tours within the UK and Europe, often includes accommodation and excursions.
  • Average Price: £150-£600 for short breaks.
  • Pros: Cost-effective, organised group travel, good for exploring domestic and nearby European sites.
  • Cons: Limited to coach travel, less focus on international Islamic pilgrimage sites, may not suit all travel styles.
• Skyscanner
  • Key Features: Powerful flight, hotel, and car hire comparison tool, “Everywhere” search option for budget travel.
  • Average Price: Varies based on flight routes and demand.
  • Pros: Excellent for finding the cheapest flights, flexible date search, easy to compare options from various airlines.
  • Cons: A search engine, not a direct booking platform or tour operator, does not specialise in ethical or religious tours.

Ziyaratours.co.uk Review & First Look

Ziyaratours.co.uk immediately positions itself as a dedicated platform for Islamic travel, offering a variety of tours that cater specifically to the Muslim community’s needs for pilgrimage and historical site visits. Upon a first glance, the website’s layout is clean and intuitive, making navigation relatively straightforward. The homepage prominently displays various tour categories, from the sacred journey of Umrah to historical explorations of Masjid Al-Aqsa, Jordan, Iraq, and Turkey. This clear categorisation helps prospective travellers quickly identify tours relevant to their interests.

Initial Impressions and User Interface

The website’s design leans towards functionality over excessive flair, which is often preferred for travel booking sites. The colour scheme is muted, allowing the tour images and information to take centre stage. Key sections are easily identifiable, with large, clear headings for “Top Destinations,” “Group Packages,” and “Custom Packages.” The use of high-quality images of famous Islamic landmarks enhances the visual appeal and evokes a sense of spiritual aspiration.

Accessibility and Information Clarity

Ziyaratours.co.uk seems to prioritise ease of access to information. Each featured tour includes essential details such as the starting price, duration (days and nights), and the number of available tours within a category. For example, “Umrah” is listed with “18 Tours,” indicating a breadth of options for this popular pilgrimage. This upfront information helps users quickly filter and decide which tours to investigate further. The site also offers currency options (GBP and USD), catering to a broader international audience, though its primary focus appears to be the UK market given the “.co.uk” domain.

Prominent Offerings and Highlights

The website highlights a range of tour types:

• Featured Tours: These are pre-organised group packages to popular destinations. Examples include the “Uzbekistan Tour (October Holidays)” and various “Umrah Package” options. The inclusion of specific dates like “Half-Term 2025” suggests catering to family holiday schedules.
• Custom Packages: This section offers flexibility for travellers who prefer a more personalised itinerary. Options like “Umrah, Custom Package” and “Masjid Al Aqsa, Custom Package” indicate that individual needs can be accommodated, which is a significant advantage for those with specific travel requirements or group sizes.
• Flights & Visas: A general offering of “Worldwide Flights & Visas – Great Prices!” suggests they can assist with fundamental travel logistics beyond just the tour package, which is a convenient value-add.

Ziyaratours.co.uk Features

Ziyaratours.co.uk offers a range of features designed to facilitate the booking of Islamic tours and pilgrimages, striving to provide a comprehensive service for its clientele. These features extend beyond simple tour listings to include support resources and transparent customer feedback. Cala.co.uk Review

Comprehensive Tour Listings

The core of Ziyaratours.co.uk lies in its detailed tour listings. Each tour page provides a breakdown of the itinerary, accommodation details, inclusions (e.g., flights, transport, guides), and exclusions. For example, a typical Umrah package might specify hotels in Makkah and Madinah, often with their proximity to the Haram, which is a crucial detail for pilgrims. The site categorises tours by destination, making it easy for users to find specific journeys.

• Destination Variety: From the sacred lands of Saudi Arabia (Umrah) and Palestine (Masjid Al-Aqsa) to the historical richness of Jordan, Iraq, and Turkey, the site covers a broad spectrum of Islamic heritage and pilgrimage sites.
  • Umrah: Multiple packages catering to different durations and budgets, often timed around peak seasons or school holidays.
  • Masjid Al-Aqsa: Tours combining Jerusalem with neighbouring Jordan are popular, offering a more extensive regional experience.
  • Iraq & Turkey: Focus on significant historical and spiritual sites, including shrines and Ottoman landmarks.
• Package Flexibility: Both group and custom package options are available. Group packages offer a structured itinerary with a pre-defined group, while custom packages allow individuals or private groups to tailor their journey. This caters to diverse traveller preferences, from those seeking a communal experience to those desiring a more private arrangement.

Educational Travel Guides

A standout feature is the provision of “Help Guides” and “Travel Tips.” These resources are invaluable, especially for first-time travellers to certain destinations or those undertaking a pilgrimage like Umrah.

• Practical Guidance: Guides cover practical aspects such as “How To Apply For A Pakistani Passport (UK)” and “How To Get An Israeli Visa (Step By Step Guide).” This indicates an understanding of the administrative hurdles travellers might face and a proactive approach to assisting them.
• Religious & Cultural Information: Essential religious guidance like “How To Perform Umrah, Step By Step Guide” and “TRAVEL DUA – FROM THE HOLY QUR’AN” are available, ensuring pilgrims are well-prepared spiritually. Information on “Masjid Al-Aqsa Opening Times” and “Is Masjid Al-Aqsa Safe To Visit?” also addresses common concerns and provides practical details for visitors to these sensitive areas.
• Comprehensive Guidebooks: The “Masjid Al-Aqsa Guidebook (136 Sites)” demonstrates a commitment to providing in-depth knowledge, enriching the travel experience beyond just sightseeing.

Transparent Customer Reviews

The “Reviews From Our Travellers” section is highly prominent and features detailed testimonials. This transparency is crucial for building trust in the travel industry.

• Volume and Detail: With “Excellent Based on 119 reviews,” the volume of feedback is substantial. The reviews themselves are quite long and descriptive, often mentioning specific staff members (e.g., “brother Sajid,” “Shaykh Abdul Aziz”) and highlighting positive aspects like responsiveness, guidance, and hospitality.
• Authenticity: The reviews include names and dates, lending credibility to the feedback. Many speak to the personal touch and care provided by the tour operators, which is a significant factor for those embarking on spiritual journeys.
• Impact on Trust: These testimonials serve as social proof, reassuring potential customers about the quality of service and the reliability of Ziyara Tours. In an industry where trust is paramount, especially for religious travel, this feature is a strong asset.

Ziyaratours.co.uk Pros & Cons

When evaluating Ziyaratours.co.uk, it’s essential to weigh its strengths against potential areas for improvement. This balanced perspective helps prospective travellers make informed decisions.

Advantages of Ziyaratours.co.uk

Ziyaratours.co.uk offers several compelling advantages, particularly for those seeking faith-based travel experiences. Firstport.co.uk Review

• Specialisation in Islamic Tours: This is arguably their biggest strength. By focusing exclusively on Umrah, Masjid Al-Aqsa, and other Islamic historical sites, they demonstrate a deep understanding of the unique needs and spiritual aspirations of Muslim travellers. This specialisation often translates into more relevant itineraries, knowledgeable guides, and accommodations tailored to religious requirements (e.g., proximity to mosques).
  • Relevant Destinations: The specific inclusion of destinations like Masjid Al-Aqsa, Iraq, and Turkey, beyond just Umrah, caters to a broader interest in Islamic heritage.
  • Religious Guidance: The availability of religious guides and scholars on tours, as mentioned in customer reviews, enhances the spiritual journey significantly.
• Strong Customer Testimonials: The prominent display of detailed, positive reviews from past travellers is a powerful trust signal. These testimonials frequently highlight the professionalism, helpfulness, and personal touch of the Ziyara Tours team, fostering confidence in new customers.
  • Specific Mentions: Reviews often name specific staff members (e.g., Sajid, Rashid, Shaykh Abdul Aziz), indicating a personal level of service.
  • Positive Experiences: Recurring themes in reviews include excellent organisation, comfortable hotels, and smooth travel experiences.
• Transparency in Pricing (for featured tours): For many of their featured group packages, prices are clearly listed on the homepage, allowing potential customers to gauge costs upfront. This transparency is vital for budgeting and comparison.
  • Clear Duration: Each tour specifies the number of days and nights, providing a clear idea of the package length.
• Helpful Travel Resources: The “Help Guides” section, offering advice on visas, passports, performing Umrah, and even safety tips for Masjid Al-Aqsa, is a valuable addition. It shows a commitment to supporting travellers beyond just booking a tour.
  • Practical & Spiritual: These guides combine practical travel advice with spiritual preparation, a holistic approach beneficial for pilgrims.
• ATOL Protection (Implied/Expected for UK Operators): While not explicitly stated on the homepage text provided, reputable UK-based tour operators handling flight-inclusive packages are typically required to be ATOL protected. This provides financial protection for consumers in case the travel company ceases trading. A quick check of their full website would confirm this, which is a crucial consideration for any UK traveller.

Potential Areas for Improvement (Cons)

While generally positive, there are a few areas where Ziyaratours.co.uk could enhance its offering or clarity.

• Limited Information on Custom Package Pricing: While custom packages are a great flexible option, the homepage only lists a “From” price (e.g., “From £395” for Umrah Custom Package). A more transparent system for estimating or quoting custom package costs, even if approximate, could be beneficial. This would prevent potential sticker shock later in the inquiry process.
• Absence of Online Booking System: The homepage primarily features call-to-actions like “Whatsapp Us” and “Call Us.” While personal contact is good, a fully integrated online booking system would offer 24/7 convenience for modern travellers who prefer to book independently. This could streamline the booking process and reduce initial communication delays.
  • Dependence on Manual Interaction: The reliance on phone or WhatsApp for inquiries and bookings might be less efficient for some users compared to a self-service online portal.
• Detailed Itinerary Accessibility: While tours are listed, delving into specific daily itineraries or detailed inclusions often requires navigating to individual tour pages or making an inquiry. A more summarised, comparative overview on the main tour listing pages could help users compare options more quickly.
• Absence of “About Us” or “Contact Us” Link on Homepage: The provided homepage text doesn’t show an explicit link to an “About Us” page detailing the company’s history, mission, or team, nor a direct “Contact Us” page for general inquiries beyond WhatsApp/Call. Such pages are standard for building deeper trust and providing comprehensive contact details.
  • Trust Building: Knowing more about the company’s background can significantly enhance customer confidence.
  • Diverse Contact Methods: While phone and WhatsApp are offered, an email address and physical office address (if applicable) on a dedicated contact page would provide more options.
• Lack of Direct ATOL/ABTA Badges on Homepage: While likely protected as a UK operator, prominently displaying ATOL and/or ABTA badges on the homepage’s footer or a dedicated “Trust” section would immediately reassure customers about financial protection and industry accreditation. This is a common practice for reputable UK travel companies.

Ziyaratours.co.uk Alternatives

When considering travel, especially for significant journeys like pilgrimages or cultural tours, exploring alternatives is always a wise move. While Ziyaratours.co.uk offers a specific niche, other providers cater to different needs, budgets, or travel styles. It’s about finding the best fit for your journey.

Reputable Islamic Tour Operators (UK and Global)

For those specifically seeking alternatives within the realm of Islamic travel, several established operators offer similar services, often with slight variations in packages, pricing, or focus.

• Al-Hidaayah Travel: A well-known UK-based company specialising in Hajj and Umrah packages. They often highlight their experience and focus on spiritual guidance.
  • Focus: Primarily Hajj and Umrah, with a strong emphasis on spiritual aspects and group leadership.
  • Reputation: Long-standing presence in the UK market.
  • Key Differentiator: Known for comprehensive packages and experienced religious guides.
• Islamic Travels: Offers a range of Umrah and Ziyarat packages, often featuring different tiers of accommodation and services.
  • Focus: Diverse Umrah and Ziyarat tours to various destinations.
  • Accessibility: Often provides various price points to cater to different budgets.
  • Key Differentiator: Good for comparing multiple package options.
• Approved Umrah Agents (Via ATOL/ABTA Register): Instead of a single company, looking up ATOL-protected agents specifically approved for Umrah and Hajj can provide a list of verified and financially secure operators. The ATOL website itself is a direct source.
  • Focus: Verification of legitimacy and financial protection.
  • Trustworthiness: Crucial for peace of mind, especially for higher-value pilgrimages.
  • Key Differentiator: This is not a travel agency but a regulatory body, providing a direct route to finding certified operators.

General Travel Agencies with Ethical Options

If the specific Islamic tour focus is flexible, or you are looking for broader travel options with ethical considerations, mainstream travel agencies can also be a viable alternative, though they may require more scrutiny to ensure ethical compliance.

• Travel Republic: A large online travel agency offering a wide range of flights, hotels, and packages. While not specialist Islamic tours, they can be useful for booking components for self-organised trips.
  • Focus: Broad spectrum of holiday packages globally.
  • Value: Often provides competitive prices, especially for flight and hotel bundles.
  • Ethical Check: Requires travellers to manually check hotel and activity compliance with Islamic values (e.g., halal food availability).
• On the Beach: Similar to Travel Republic, focusing on package holidays, particularly to beach destinations.
  • Focus: Package holidays, often to popular resort destinations.
  • Booking Process: User-friendly platform for customising packages.
  • Ethical Check: Again, due diligence is required for adherence to Islamic principles for selected hotels and activities.
• TUI: One of the UK’s largest travel companies, offering a vast array of package holidays, cruises, and flights.
  • Focus: Mass-market package holidays worldwide.
  • Security: Large, established company with strong financial backing and ATOL protection.
  • Ethical Check: Less specialised in Islamic-specific needs, so careful filtering for halal amenities and modest environments would be necessary.

Niche & Responsible Travel Platforms

For those who prioritise social responsibility, environmental impact, or unique cultural immersion, these platforms offer alternatives that align with broader ethical principles, often complementing Islamic values of respect for creation and justice. Creditgenius.co.uk Review

• Responsible Travel: As mentioned in the introduction, this platform curates holidays from operators committed to sustainable and ethical tourism.
  • Focus: Responsible and sustainable tourism, direct support for local communities.
  • Variety: Offers a wide range of experiences, from wildlife conservation to cultural tours.
  • Ethical Alignment: Strong alignment with Islamic principles of responsible stewardship (khalifah) and justice.
• Intrepid Travel: Known for small group adventures with a focus on local experiences and sustainable travel.
  • Focus: Authentic, immersive travel experiences, often off the beaten path.
  • Ethical Stance: Strong commitment to responsible tourism and supporting local economies.
  • Consideration: While not specifically Islamic tours, their respect for local cultures and responsible practices aligns well with broader ethical travel.

Choosing the right alternative depends on your specific needs: whether you prioritise the depth of spiritual guidance, the breadth of destinations, budget considerations, or a strong emphasis on responsible tourism. Always cross-reference reviews, check for ATOL/ABTA protection, and ensure the chosen provider aligns with your ethical and religious requirements.

How to Cancel Ziyaratours.co.uk Subscription

Given that Ziyaratours.co.uk primarily offers one-off travel packages rather than ongoing subscriptions, the concept of cancelling a “subscription” in the traditional sense doesn’t directly apply to their core service. However, if a customer wishes to cancel a booked tour or any associated recurring communication, here’s how they would generally approach it, based on typical travel industry practices and the information available on their homepage.

Cancelling a Booked Tour Package

For cancelling a booked tour package, it’s crucial to understand the terms and conditions outlined by Ziyaratours.co.uk at the time of booking. These policies govern refunds, cancellation fees, and deadlines.

• Review Booking Confirmation: The first step is to refer to the booking confirmation email or documents provided by Ziyaratours.co.uk. This document should detail the specific cancellation policy for your purchased package. Policies can vary significantly based on the type of tour (e.g., Umrah vs. leisure), how far in advance the cancellation is made, and the components included (e.g., flights, hotels, visa services).
• Contact Customer Service Directly: As highlighted on their homepage, Ziyaratours.co.uk encourages direct contact via WhatsApp or phone for inquiries. This would be the primary method for initiating a cancellation.
  • WhatsApp Us: (+44 7903 678946 – based on provided text)
  • Call Us: (Specific number not provided in text, but implies a direct call option)
  • Be Prepared: When contacting them, have your booking reference number, personal details, and the reason for cancellation ready. Clearly state your intention to cancel the booking.
• Understand Cancellation Fees and Refunds: Most travel companies impose cancellation fees, especially if the cancellation is made close to the departure date. These fees cover non-refundable deposits, airline cancellation charges, and administrative costs.
  • Deposits: Initial deposits for tours are often non-refundable.
  • Tiered Charges: Cancellation charges typically increase as the departure date approaches. For example, cancelling 60 days out might incur a loss of deposit, while cancelling 7 days out might mean losing 90-100% of the total cost.
  • Refund Process: If a refund is due, confirm the expected timeline for processing and how the refund will be issued (e.g., original payment method).
• Consider Travel Insurance: If you have travel insurance, check your policy’s terms for trip cancellation coverage. Depending on the reason for cancellation (e.g., illness, family emergency), your insurance might cover a portion or all of the non-refundable costs.
  • Documentation: Your insurance provider will likely require documentation from Ziyaratours.co.uk confirming the cancellation and any charges incurred.

Opting Out of Communications/Marketing

While not a “subscription” in the service sense, users might subscribe to newsletters or marketing emails.

• Newsletter Unsubscribe Link: Typically, marketing emails from Ziyaratours.co.uk (if you’ve opted into them) will have an “unsubscribe” link at the bottom of the email. Clicking this link should allow you to opt out of future marketing communications.
• Direct Request: If an unsubscribe link isn’t available or doesn’t work, you can directly contact Ziyaratours.co.uk via their customer service channels and request to be removed from their mailing list.

Important Note: Always obtain written confirmation of your cancellation from Ziyaratours.co.uk for your records. This can be an email confirming the cancellation, any associated fees, and the refund amount (if applicable). Avantiwestcoast.co.uk Review

Ziyaratours.co.uk Pricing

Ziyaratours.co.uk displays its pricing in a clear manner for its pre-defined group packages, providing prospective travellers with an immediate understanding of the cost structure for their featured tours. For custom packages, the pricing is presented as a starting point, indicating flexibility and the need for a personalised quote.

Group Package Pricing Overview

For most of its featured group packages, Ziyaratours.co.uk lists a “From” price directly on the homepage. This approach is common in the travel industry, as the final price can depend on various factors such as exact departure dates, specific flight timings, and room occupancy.

• Examples of Group Package Pricing (as seen on the homepage):

  • Uzbekistan Tour (October Holidays): From £795 (9 Days, 8 Nights)
  • Umrah Package, Oct Tour (Half-Term) 2025: From £1395 (11 Days, 10 Nights)
  • Masjid Al-Aqsa & Jordan Tour, August (Summer Holidays): From £1245 (8 Days, 7 Nights)
  • Iraq Tour, Annual Urs 2025: From £1195 (8 Days, 7 Nights)
  • Umrah Tour, August (Summer Holidays): From £1495 (11 Days, 10 Nights)

• Inclusions (General Expectation): While the homepage text doesn’t explicitly detail what each “From” price includes for every package, typical group tour prices often cover:

  • Return flights (usually from a specified UK airport).
  • Accommodation in designated hotels (often near holy sites).
  • Ground transportation within the destination.
  • Guided tours (Ziyarat) to key sites.
  • Visa assistance (where applicable).
  • Religious guidance (for Umrah/Hajj tours).

• Factors Affecting Final Price: The “From” price suggests that the final cost could be higher depending on: Winkworth.co.uk Review

  • Departure City: Flights from different UK airports might have varying costs.
  • Room Occupancy: Prices are often based on quad-sharing or triple-sharing rooms. Double or single occupancy rooms would incur a supplement.
  • Flight Upgrades: Premium economy or business class upgrades.
  • Additional Services: Optional excursions, specific meal plans not included, or extended stays.

Custom Package Pricing Model

For custom packages, Ziyaratours.co.uk provides a starting price, signifying that these are highly flexible and tailored to individual needs.

• Examples of Custom Package Pricing:

  • Umrah, Custom Package: From £395 (7 Nights, 8 Days)
  • Masjid Al Aqsa, Custom Package: From £625 (5 Days, 4 Nights)
  • Iraq Tour, Custom Package: From £695 (8 Days, 7 Nights)

• Nature of “From” Price for Custom Packages: This “From” price likely represents a very basic package, perhaps for land-only arrangements or budget accommodation for a minimal duration. The actual price for a custom package would be determined after a detailed consultation with Ziyaratours.co.uk, where the client specifies their preferences for:

  • Dates and duration.
  • Airline and flight class.
  • Hotel standard and location.
  • Number of travellers and room types.
  • Specific itinerary requests, including private guides or vehicles.
  • Inclusions like meals or specific Ziyarat tours.

Flights & Visas Pricing

The mention of “Worldwide Flights & Visas – Great Prices!” with a “From £100” suggests they can also act as a travel agent for standalone flight and visa services, independent of a full tour package. This could be beneficial for clients who prefer to arrange their accommodation and itinerary themselves but need assistance with the logistical aspects of travel.

Payment Terms and Conditions (General Considerations)

While not detailed on the homepage, typical payment terms for tour operators involve: Printingatartdiscount.co.uk Review

• Deposit: A non-refundable deposit paid at the time of booking to secure the tour.
• Balance Payment: The remaining balance due a certain number of weeks or months before departure.
• Installment Plans: Some operators might offer installment plans, though this would need to be confirmed directly with Ziyaratours.co.uk.
• Cancellation Policy: As discussed previously, cancellation policies would dictate any refunds or charges based on the timing of the cancellation relative to the departure date.

Overall, Ziyaratours.co.uk provides a good level of pricing transparency for its standard packages, while its custom package pricing model necessitates direct inquiry for tailored quotes, which is standard practice for personalised travel services.

Ziyaratours.co.uk vs. Competitors

When evaluating Ziyaratours.co.uk against its competitors in the Islamic travel market, particularly within the UK, several differentiating factors come into play. These include specialisation, package variety, customer service approach, and overall value proposition.

Specialisation and Niche Focus

• Ziyaratours.co.uk: Clearly focuses on Islamic pilgrimage and heritage tours, covering a diverse range of destinations beyond just Umrah, such as Masjid Al-Aqsa, Jordan, Iraq, Turkey, and Uzbekistan. Their emphasis on “Ziyara” (visits to holy places) suggests a deeper spiritual and historical connection to the tours.
• Traditional Umrah/Hajj Operators (e.g., Al-Hidaayah Travel, Islamic Travels): Many competitors in the UK market are primarily known for Hajj and Umrah. While some may offer other Islamic tours, their core specialisation and marketing efforts often revolve around the two major pilgrimages. Their strength lies in handling large groups for these peak season journeys.

Package Variety and Flexibility

• Ziyaratours.co.uk: Offers both pre-organised group packages and flexible custom packages. The custom option is a significant differentiator, allowing for highly personalised itineraries, which can be appealing to families or smaller private groups with specific needs or travel dates. Their inclusion of “Flights & Visas” as a standalone service also adds flexibility.
• Competitors: While many offer varied Umrah packages (e.g., 5-star, budget, family-friendly), the degree of customisation might be less pronounced. Some might offer pre-set “add-on” options, but not the full tailor-made experience that Ziyaratours.co.uk seems to promote for its custom tours.

Customer Service and Communication

• Ziyaratours.co.uk: Emphasises direct communication through WhatsApp and phone calls for inquiries. The customer reviews frequently praise specific staff members for their responsiveness, personal attention, and helpfulness, suggesting a high-touch customer service model. The presence of helpful guides also indicates a proactive support approach.
• Competitors: Larger operators might rely more on call centres or online inquiry forms. While they aim for good service, the level of personal interaction and the frequent mention of specific, dedicated staff members in reviews might be a stronger point for Ziyaratours.co.uk. Some might have more streamlined online booking processes.

Pricing Model and Transparency

• Ziyaratours.co.uk: Displays “From” prices clearly for featured packages, which is a transparent start. For custom packages, the “From” price is an invitation for inquiry, which is standard.
• Competitors: Pricing models are generally similar. Some may list all-inclusive prices more readily, while others also use “From” prices. The key difference often lies in what is explicitly included versus excluded, and this requires careful comparison of detailed itineraries from all providers.

Trust Signals and Reputation

• Ziyaratours.co.uk: Leverages a strong “Reviews From Our Travellers” section with detailed, positive testimonials. This social proof is a significant trust builder. Their presence in the UK market implies adherence to regulations like ATOL, although direct badges are not prominently displayed on the provided homepage text.
• Competitors: Established competitors often boast long histories of operation, accreditations from bodies like ABTA and ATOL (which they prominently display), and perhaps a larger volume of general online reviews across various platforms. Newer or smaller competitors might rely more on word-of-mouth or specific community endorsements.

Value Proposition

• Ziyaratours.co.uk: Their value proposition seems to be a combination of specialised Islamic travel expertise, personalised service (especially for custom tours), and comprehensive support resources. The direct testimonials point to a journey that is not just organised but spiritually enriching due to the involved staff.
• Competitors: Value propositions vary. Some might compete primarily on price for standard Umrah packages, others on the luxury of their accommodation, or the size and spiritual leadership of their group tours.

In essence, Ziyaratours.co.uk carves out a niche by offering a broader range of Islamic heritage tours alongside Umrah, with a strong emphasis on personalised customer service and flexible customisation. While larger competitors might offer greater scale or lower prices for standard packages, Ziyaratours.co.uk appears to appeal to those seeking a more tailored, spiritually attentive, and supported travel experience.

FAQ

What is Ziyaratours.co.uk?

Ziyaratours.co.uk is a UK-based travel agency specialising in Islamic tours and pilgrimages, offering packages to sacred sites like Umrah, Masjid Al-Aqsa, as well as historical destinations in Jordan, Iraq, Turkey, and Uzbekistan.

Is Ziyaratours.co.uk a legitimate travel agency?

Based on the website’s content, including clear tour listings, pricing, and numerous detailed customer reviews, Ziyaratours.co.uk appears to be a legitimate and operational travel agency focusing on Islamic tours. Harddiskdirect.co.uk Review

What kind of tours does Ziyaratours.co.uk offer?

Ziyaratours.co.uk offers various group tour packages and custom packages, including Umrah tours, Masjid Al-Aqsa tours (often combined with Jordan), and heritage tours to Iraq, Turkey, and Uzbekistan. They also assist with flights and visas.

Are the prices on Ziyaratours.co.uk all-inclusive?

For featured group packages, prices are listed as “From” a certain amount, suggesting they cover core components like flights and accommodation. However, the final price can vary based on specific dates, room occupancy, and additional services, requiring a detailed inquiry.

How transparent is the pricing for custom packages?

For custom packages, Ziyaratours.co.uk provides a starting “From” price. The actual cost will depend on the specific itinerary, duration, accommodation choices, and services requested, necessitating a direct consultation for a personalised quote.

Does Ziyaratours.co.uk offer Umrah packages?

Yes, Ziyaratours.co.uk prominently features various Umrah packages, including group tours and custom package options, with different durations and timings, such as during summer holidays and half-term breaks.

Can I book a tour to Masjid Al-Aqsa with Ziyaratours.co.uk?

Yes, Ziyaratours.co.uk offers dedicated tours to Masjid Al-Aqsa, often combined with visits to Jordan, catering to those who wish to visit this significant Islamic site. Alislamtravels.co.uk Review

Does Ziyaratours.co.uk provide travel guides or religious guidance?

Yes, the website features a “Help Guides” section with practical information on topics like visa applications and “How To Perform Umrah, Step By Step Guide,” along with spiritual resources like “TRAVEL DUA – FROM THE HOLY QUR’AN.”

How can I contact Ziyaratours.co.uk for inquiries or bookings?

The website encourages direct contact via WhatsApp and phone calls, prominently displaying “Whatsapp Us” and “Call Us” options on the homepage.

Are there customer reviews available for Ziyaratours.co.uk?

Yes, the homepage features a dedicated section titled “Reviews From Our Travellers” displaying numerous detailed and positive testimonials, with an “Excellent Based on 119 reviews” rating.

Is Ziyaratours.co.uk suitable for first-time pilgrims?

Based on customer reviews mentioning guidance from staff and scholars, and the availability of step-by-step guides for Umrah, Ziyaratours.co.uk appears to be a supportive option for first-time pilgrims.

What payment methods does Ziyaratours.co.uk accept?

While not explicitly stated on the provided homepage text, typical UK tour operators accept bank transfers, credit/debit card payments, and potentially offer installment plans. This would need to be confirmed directly with them upon inquiry. Thecheeselady.co.uk Review

What is the cancellation policy for Ziyaratours.co.uk tours?

The specific cancellation policy would be outlined in the booking confirmation and terms and conditions provided at the time of booking. It’s common for travel companies to have tiered cancellation fees based on how close to departure the cancellation is made.

Do I need a visa for tours booked with Ziyaratours.co.uk?

For destinations requiring visas, such as Saudi Arabia for Umrah or Israel for Masjid Al-Aqsa, Ziyaratours.co.uk indicates they provide assistance with visa applications, as seen in their help guides.

Are flights included in Ziyaratours.co.uk tour packages?

Many of the featured group packages, especially those with “From” prices covering a duration in days/nights, typically include return flights. However, it’s essential to confirm the exact inclusions for each specific package.

Does Ziyaratours.co.uk offer tours from outside the UK?

While the “.co.uk” domain suggests a primary focus on the UK market, one customer review mentions a traveler joining from the USA, indicating that Ziyaratours.co.uk may accommodate international clients. They also offer USD currency display.

Can I get a custom itinerary for my tour with Ziyaratours.co.uk?

Yes, Ziyaratours.co.uk explicitly offers “Custom Packages” for various destinations like Umrah, Masjid Al-Aqsa, Iraq, Jordan, and Turkey, allowing travellers to tailor their itinerary to their specific preferences. Qualityhomemanagement.co.uk Review

What is the typical group size for Ziyaratours.co.uk tours?

The homepage text does not specify typical group sizes. However, customer reviews mention “group tours” and positive interactions within the group, suggesting a communal travel experience.

Does Ziyaratours.co.uk offer tours to historical sites beyond religious pilgrimages?

Yes, in addition to Umrah and Masjid Al-Aqsa, Ziyaratours.co.uk offers tours to historical Islamic sites in Jordan, Iraq (e.g., Sheikh Abdul Qadir Al-Jilani), Turkey (Ottoman Tour), and Uzbekistan (Imam Al Bukhari Memorial Complex).

How do Ziyaratours.co.uk’s prices compare to other Islamic tour operators?

Direct price comparisons are complex due to varying inclusions and service levels. Ziyaratours.co.uk’s prices appear competitive for their segment, and their emphasis on personal service and detailed guidance could offer added value compared to purely budget-focused alternatives.

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