Based on looking at the website Opticalking.co.uk, it appears to be an online retailer specialising in prescription glasses and sunglasses. They offer a range of products, including their own brand and designer names, with various promotions like free prescription lenses and discounts on frames. However, a thorough review reveals some significant shortcomings in transparency and essential customer information that are crucial for a trustworthy online presence, especially for a UK-based company.
Here’s an overall review summary:
- Trustworthiness: Low. Lacks crucial legal and contact information.
- Transparency: Very Low. No clear company registration details, physical address, or extensive privacy/terms policies readily visible.
- Customer Support Information: Limited. No direct phone number or detailed contact options.
- Product Range: Appears decent, offering both house brand and some designer options.
- Pricing: Competitive, with notable discounts and offers.
- Website Navigation: Generally straightforward, with clear categories.
- Return Policy: Mentioned as “30 Day Returns” but full policy details not immediately obvious.
- Delivery Information: “FREE UK DELIVERY >£40” is stated, but comprehensive details are lacking.
While the site presents a range of glasses and sunglasses with seemingly attractive prices, the absence of key information such as a registered company number, a clear physical business address, and easily accessible, comprehensive terms and conditions, privacy policy, and complaints procedure raises significant red flags. In the UK, legitimate online businesses are expected to provide this information clearly. Without it, the site appears less reliable for consumers seeking assurance about their purchase and post-purchase support.
Here are some better alternatives for purchasing eyewear, focusing on reputable and transparent companies:
-
0.0 out of 5 stars (based on 0 reviews)There are no reviews yet. Be the first one to write one.
Amazon.com: Check Amazon for Opticalking.co.uk Review
Latest Discussions & Reviews:
- Key Features: One of the UK’s largest opticians, offering a vast range of frames, lenses, contact lenses, and eye care services. Strong high street presence combined with an online store.
- Average Price: Varies widely, from budget-friendly options to premium designer frames. Often has multi-pair offers.
- Pros: Highly trusted brand, excellent customer service, easy access to physical stores for fittings and aftercare, comprehensive eye examinations available.
- Cons: Can be more expensive for certain designer frames compared to budget online-only retailers.
-
- Key Features: Pioneering online eyewear retailer in the UK, known for its “2-for-1” offers and virtual try-on tools. Wide selection of prescription glasses and sunglasses.
- Average Price: Mid-range, with frequent discounts and package deals.
- Pros: Convenient online ordering, home try-on service, good value for money, clear return policies, strong reputation.
- Cons: No physical presence for in-person support or eye tests.
-
- Key Features: Another major UK optician with a substantial online and high street presence. Offers a wide range of designer frames, advanced lens options, and comprehensive eye care services.
- Average Price: Generally mid to high-range, reflecting the quality and brand selection.
- Pros: Reliable and trustworthy, excellent in-store service, professional eye care, good aftercare support.
- Cons: Can be a pricier option compared to online-only discounters.
-
- Key Features: International online eyewear retailer known for its extensive range of trendy and affordable frames. Offers various lens customisation options.
- Average Price: Budget-friendly, with frequent sales and discounts.
- Pros: Huge selection, very competitive pricing, easy-to-use website, virtual try-on.
- Cons: Based internationally, which might complicate returns or customer service for some UK customers.
-
- Key Features: Part of the well-known Boots UK brand, offering a convenient combination of online selection and in-store services across numerous locations.
- Average Price: Mid-range, often with loyalty point benefits through Boots Advantage Card.
- Pros: Trusted high street name, accessible for eye tests and adjustments, good range of frames and lens options.
- Cons: Selection might be less extensive than some dedicated online retailers.
-
- Key Features: A European brand with a growing presence in the UK, known for its stylish, modern, and high-quality frames at a fixed price. Focuses on design and transparency.
- Average Price: Fixed price for frames with standard lenses, making budgeting straightforward.
- Pros: Fashion-forward designs, transparent pricing, good quality, some physical stores in major UK cities.
- Cons: Limited in terms of ultra-budget options or extensive designer brand selections.
-
- Key Features: A prominent global eyewear retailer with a focus on eye care and a wide variety of frames. Offers professional eye tests and consultations.
- Average Price: Generally mid to high-end, with a focus on quality and brand.
- Pros: Professional service, wide range of premium brands, good customer support, emphasis on eye health.
- Cons: Can be on the pricier side, with fewer budget options.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
[ratemypost]
Opticalking.co.uk Review & First Look
When you land on Opticalking.co.uk, the first thing you notice is the clean layout and the emphasis on affordability, with prominent banners advertising “Free PRESCRIPTION LENSES” and “30 DAY RETURNS.” The site immediately presents a variety of glasses and sunglasses, featuring both their own brand and some well-known designer names like Hugo Boss, Polo Ralph Lauren, and Versace. This immediate visual appeal, combined with competitive pricing, naturally draws in consumers.
Initial Impressions of Opticalking.co.uk
The website design is straightforward and intuitive. Navigation is split into clear categories: Glasses, Sunglasses, New, Best Sellers, and On Sale. This structure makes it easy to browse products. There’s also a “Shop This Look” section, which adds a nice touch for visual inspiration. Promotions like “2 for 1 on your first order!” are clearly displayed, aiming to entice new customers. The site also includes a small blog section with guides on topics like “Blue Light Filter Lenses” and “How to read your Prescription,” which is a positive sign for providing helpful content.
What’s Missing from a Trusted UK Retailer?
Here’s the rub, though. While the aesthetics are fine, the real test of a trustworthy online retailer, especially in the UK, lies in its transparency and accessibility of key legal and contact information. For a business operating in the United Kingdom, it is mandatory to clearly display certain details.
- Company Registration Information: A legitimate UK company should clearly state its registered company number. This allows consumers to verify the business on Companies House. Opticalking.co.uk does not readily display this crucial piece of information on its homepage or in obvious footer links.
- Physical Business Address: While online, a UK business must provide a physical address where it is registered or operates from. This is vital for consumer confidence and legal recourse. This is also absent from the immediate view.
- Comprehensive Terms & Conditions: While a link to “T & C’s apply” is present under a discount offer, a dedicated, easily findable link to full, detailed Terms and Conditions of Sale, including cancellation rights, warranty, and dispute resolution, should be a standard footer item.
- Privacy Policy: Similarly, a clear and comprehensive Privacy Policy detailing how customer data is collected, stored, and used in compliance with GDPR regulations is essential. This was not immediately apparent.
- Direct Contact Information: Beyond an email or a contact form (which usually appears on a dedicated ‘Contact Us’ page), a phone number is often expected for immediate queries or support, especially for medical devices like prescription glasses. The homepage doesn’t provide a direct phone number.
The absence of these fundamental elements significantly diminishes the perceived trustworthiness of Opticalking.co.uk. For consumers in the UK, these aren’t just ‘nice-to-haves’; they are indicators of a legally compliant and accountable business.
Opticalking.co.uk Pros & Cons
Alright, let’s break down the good and the not-so-good about Opticalking.co.uk based purely on what’s visible on their homepage. Think of it like a quick audit.
Potential Advantages of Opticalking.co.uk
From a consumer perspective, there are certainly points that might draw you in.
- Competitive Pricing: The site highlights “Free PRESCRIPTION LENSES” and features numerous products “On Sale,” with glasses starting as low as £5 (from £19) and designer sunglasses significantly discounted (e.g., Hugo Boss from £225 to £119.99). This positions Opticalking.co.uk as a potentially very affordable option for eyewear in the UK market.
- Product Variety: They offer a decent selection of frame styles, from classic round and cat-eye to modern octagon and pilot designs. The inclusion of both unbranded “Premium Glasses” and established designer names like Hugo Boss, Polo Ralph Lauren, and Versace under “Sunglasses” provides choice.
- Clear Promotions: The “2 for 1 on your first order!” offer is very visible and attractive for new customers, promising a free second pair of frames including lenses. This is a strong incentive.
- User-Friendly Interface: The homepage is clean, easy to navigate, and visually appealing. Products are categorised well, and the “Shop This Look” feature is a nice touch for those seeking style inspiration.
- Information Guides: The presence of blog posts like “Blue Light Filter Lenses,” “How to read your Prescription,” and “How to make an order” indicates an attempt to provide helpful information to customers, which is a positive for user experience.
Significant Disadvantages of Opticalking.co.uk
Now, for the critical part. When evaluating an online retailer, especially one dealing with prescription items, transparency and regulatory compliance are paramount. This is where Opticalking.co.uk raises significant concerns.
- Lack of Essential Company Information: This is the biggest red flag. For a UK-based online business, the absence of a clearly displayed company registration number, a physical business address, and comprehensive legal disclaimers (like detailed Terms and Conditions or a Privacy Policy) on the homepage or easily accessible through clear footer links is highly problematic.
- Why it matters: UK consumer protection laws (e.g., Electronic Commerce (EC Directive) Regulations 2002, Consumer Contracts Regulations 2013) mandate that traders provide clear identification details to consumers. Without this, consumers have little means to verify the legitimacy of the business or pursue recourse if issues arise. Data from the National Cyber Security Centre (NCSC) consistently shows that a lack of verifiable contact information is a common characteristic of untrustworthy websites.
- Limited Contact Options: While an assumption can be made that there’s a ‘Contact Us’ page, the homepage does not provide a direct phone number or a clear email address for immediate queries. For a business selling prescription items, direct and swift communication channels are vital for customer service and addressing medical or order-specific concerns.
- Unclear Returns and Delivery Policies: While “30 DAY RETURNS” and “FREE UK DELIVERY >£40” are highlighted, the homepage doesn’t offer direct links to detailed, comprehensive policies for these crucial aspects. Customers need to know the full terms of return (e.g., who pays for return shipping, condition of items, refund process) and delivery (e.g., estimated timelines, courier information, tracking).
- Context: According to Citizens Advice, clear, accessible information about returns, refunds, and delivery is a fundamental right for consumers buying online.
- Absence of Customer Reviews/Trust Seals: There are no visible trust seals (e.g., from Trustpilot, Feefo, or Google Reviews) directly on the homepage, nor any immediate links to external review platforms. While not legally required, these are powerful indicators of customer satisfaction and legitimacy for online retailers. A 2023 study by Statista indicated that 85% of consumers trust online reviews as much as personal recommendations.
- Security Information: While websites generally use HTTPS, there’s no explicit mention of payment security protocols or data protection measures beyond what might be buried in an unlinked privacy policy.
In essence, while Opticalking.co.uk presents itself as an affordable and stylish option for eyewear, its significant omissions in terms of essential business transparency and readily available consumer information make it appear less trustworthy than established and legally compliant online retailers in the UK.
Opticalking.co.uk Pricing
Let’s dive into the pricing structure and promotions offered by Opticalking.co.uk, based on the homepage content. They clearly aim to position themselves as a budget-friendly option, particularly for prescription glasses. Mydivanbed.co.uk Review
Glasses Pricing Model
Opticalking.co.uk primarily seems to operate on a model that includes free prescription lenses with the purchase of frames, which is a significant value proposition given that lenses can often be the most expensive part of a new pair of glasses.
- Starting Prices: The homepage showcases various frames with prices ranging from £24 to £34 for “Premium Glasses.” For example:
- Joe | Octagon Premium Glasses: £29
- Arabella | Cat Eye Premium Glasses: £29
- Everly | Blue Light Round Glasses: £29
- Philip | Blue Light Premium Glasses: £24
- Beckett | Square Premium Glasses: £34
- Blue Light Filter Lenses: Several glasses are explicitly labelled as “Blue Light Glasses” or “Blue Light Round Glasses” at prices like £29. The blog also mentions “Blue Light Filter Lenses,” suggesting this is a standard or easily added option.
- On Sale Items: There’s a dedicated “On sale” section with even lower prices, often showing a significant discount from an original price:
- Liberty | Octagon Metal & Acetate Premium Glasses: £14 (originally £34)
- Andi | Round Glasses: £5 (originally £19)
- Jane | Round Glasses: £5 (originally £19)
- Jasmin | Cat Eye Glasses: £5.95 (originally £29)
This aggressive pricing strategy, particularly the £5 options, is highly competitive and designed to attract price-sensitive customers. The “free prescription lenses” offer further enhances this appeal.
Sunglasses Pricing Model
The sunglasses section features a mix of branded and potentially unbranded options, with a strong emphasis on discounts on designer brands.
- Designer Brands on Sale: Prominent designer names like Hugo Boss, Polo Ralph Lauren, Tommy Hilfiger, Carrera, Versace, Ralph Lauren, and Superdry are heavily discounted.
- Hugo Boss BOSS 1751/S | Pilot Sunglasses: £119.99 (originally £225)
- Polo Ralph Lauren PH4195U | Square Sunglasses: £74.99 (originally £140)
- Versace VE4361 | Rectangle Biggie Sunglasses: £129.99 (originally £243)
- SDS SHOCKWAVE Superdry | Square Sunglasses: £21 (originally £59)
- Significant Reductions: The listed “on sale” prices represent substantial reductions, often 40-50% off the original stated price, making designer sunglasses much more accessible.
Promotional Offers
Opticalking.co.uk uses clear promotional banners to attract new customers:
- “2 for 1 on your first order!”: This offer for new customers allows them to “Subscribe and get a FREE second pair of frames with your first pair (including lenses) from £14 for a limited time only!” They provide a discount code “2FOR1” and state “T & C’s apply, cant be combined with other frame discount codes.” This is a very compelling offer for those needing multiple pairs.
Pricing Analysis and Competitiveness
The pricing model adopted by Opticalking.co.uk is clearly focused on affordability and value. Offering prescription lenses for free with frames at these price points is highly competitive within the UK online eyewear market. Many traditional opticians charge significant amounts for lenses, especially for complex prescriptions or additional coatings. Doughnuttime.co.uk Review
- Comparison to Market Averages: Online-only retailers like Zenni Optical or EyeBuyDirect also offer very low-cost options, often starting from under £10 for basic frames and lenses. Opticalking.co.uk’s £5-£29 range for basic frames with free lenses puts them squarely in this budget-friendly segment.
- Designer Discounts: The discounts on designer sunglasses are comparable to what you might find during sale periods on larger e-commerce sites or dedicated eyewear outlets. However, without direct verification of the RRPs, it’s hard to confirm the true extent of these savings.
- Value Proposition: For a customer primarily seeking a budget-friendly pair of prescription glasses or a discounted designer sunglass, Opticalking.co.uk presents a very attractive upfront proposition.
However, the attractive pricing does not negate the concerns raised about transparency and legal compliance. While the prices are appealing, a consumer’s decision should also weigh the potential risks associated with a lack of clear company information and comprehensive policies. In the long run, saving a few pounds upfront might not be worth the headache if there are issues with the product, returns, or warranty, and minimal recourse due to missing business details.
Opticalking.co.uk Alternatives
Given the concerns regarding transparency and the absence of critical business information on Opticalking.co.uk, it’s prudent for consumers in the UK to consider more established and trustworthy alternatives for purchasing eyewear. These alternatives offer a stronger commitment to consumer protection, clear policies, and verifiable credentials.
Here are some of the top alternatives that operate ethically and transparently in the UK:
1. Specsavers
- Why it’s a top choice: Specsavers is a household name in the UK eyewear market, known for its extensive network of high street stores and a robust online presence. They offer a wide range of prescription glasses, sunglasses, and contact lenses for all budgets.
- Key Features:
- Omnichannel Experience: Seamless integration between online ordering and in-store services (eye tests, fittings, adjustments, repairs).
- Value for Money: Famous for their “2 for 1” offers and comprehensive eye care packages.
- Trust and Reliability: A highly regulated and established brand with clear legal information, terms and conditions, and a strong customer service framework.
- Professional Expertise: Access to qualified opticians for eye examinations and personalised advice.
- Pros: High level of trust, excellent customer support, easy access to physical locations, comprehensive product range, strong regulatory compliance.
- Cons: Can be perceived as less “boutique” than some online-only brands; some premium designer frames might be more expensive than deep discounters.
2. Glasses Direct
- Why it’s a top choice: As one of the pioneers in online eyewear retail in the UK, Glasses Direct has built a solid reputation for offering affordable prescription glasses and sunglasses with good service.
- Key Features:
- Online Convenience: Easy to upload prescriptions, virtual try-on tools, and a wide selection of frames.
- Home Try-On: Unique service allowing customers to select up to four frames to try at home for free before committing to a purchase.
- Competitive Pricing: Regular “2 for 1” offers and various promotions make it a very cost-effective option.
- Clear Policies: Transparent information on returns, warranties, and customer support.
- Pros: Very user-friendly online experience, excellent value, reliable delivery, established UK brand.
- Cons: No physical stores for in-person support (though they partner with some local opticians for fittings).
3. Vision Express
- Why it’s a top choice: Another major player in the UK, Vision Express combines a strong online presence with a nationwide chain of physical stores, offering a blend of convenience and professional service.
- Key Features:
- Broad Product Range: Extensive selection of designer brands alongside their own range.
- Comprehensive Eye Care: Offers eye tests, contact lens fittings, and specialist services in-store.
- Trustworthy Brand: Well-established with clear regulatory compliance and consumer protection policies.
- Aftercare: Strong post-purchase support and warranty.
- Pros: Reputable brand, access to professional opticians, wide selection of premium products, reliable customer service.
- Cons: Generally higher price point compared to online-only budget retailers.
4. Boots Opticians
- Why it’s a top choice: Leverages the widespread trust and high street presence of the Boots brand, providing a convenient and reliable option for eyewear.
- Key Features:
- Convenience: Located within many Boots stores, making it easy to combine eyewear needs with other shopping.
- Trusted Brand: Part of a highly reputable UK retail chain.
- Professional Services: Offers eye tests, contact lens services, and a range of frames and lenses.
- Boots Advantage Card: Customers can earn and redeem loyalty points.
- Pros: Very accessible, trusted name, professional service, good for integrated health and beauty shopping.
- Cons: Product selection might be slightly less extensive than dedicated eyewear specialists, prices can be higher than online discounters.
5. Ace & Tate
- Why it’s a top choice: A more modern, design-focused eyewear brand that has gained popularity in the UK for its stylish frames and straightforward pricing.
- Key Features:
- Fixed Pricing: Transparent pricing model where all frames, including standard lenses, cost a set amount.
- Contemporary Designs: Known for fashionable, minimalist, and on-trend frame styles.
- Sustainable Practices: Often highlights efforts towards more sustainable manufacturing and materials.
- Physical Stores: Has several stylish showrooms in major UK cities for try-ons and adjustments.
- Pros: Fashion-forward, transparent pricing, good quality, positive brand image.
- Cons: Less variety in terms of traditional or classic styles, higher fixed price might not suit extreme budget shoppers.
6. Zenni Optical
- Why it’s a top choice: While based in the US, Zenni Optical is a global giant in affordable online eyewear and ships extensively to the UK. They are known for incredibly low prices.
- Key Features:
- Ultra-Affordable: Frames (with basic prescription lenses) can start from just a few pounds.
- Massive Selection: One of the largest online inventories of frames and lens options.
- Customisation: Extensive options for lens coatings (blue light, anti-glare, photochromic etc.).
- Pros: Unbeatable prices, huge variety, good for multiple pairs or experimental styles.
- Cons: International shipping can take longer, returns might be more involved due to international location, no physical presence for support.
7. OPSM
- Why it’s a top choice: As a global leader in eye care and eyewear, OPSM (part of the Luxottica Group) offers a wide range of designer brands and professional services. While more prevalent in certain international markets, their online presence provides access to premium eyewear.
- Key Features:
- Premium Brands: Excellent selection of high-end and luxury eyewear brands.
- Professional Eye Care: Emphasises comprehensive eye health services.
- Quality Assurance: Strong focus on product quality and lens technology.
- Pros: Access to exclusive designer frames, high-quality products, professional expertise.
- Cons: Generally a higher price point, less focus on budget options.
Choosing any of these alternatives over Opticalking.co.uk would provide a more secure and transparent purchasing experience, with clear avenues for support and recourse, which is essential when buying optical products online.
How to Cancel Opticalking.co.uk Subscription
Based on the homepage content of Opticalking.co.uk, there is no mention of a traditional subscription service for eyewear that customers would need to actively cancel. The closest thing to a recurring engagement would be:
- Email Newsletter Subscription: The offer “NEW CUSTOMERS 2 for 1 on your first order! Subscribe and get a FREE second pair of frames…” implies signing up for an email list or newsletter.
- Purchase-related Data: Any purchase would naturally involve the collection of customer data for order fulfilment and potentially marketing, but this isn’t a subscription in the sense of a recurring payment for a service or product.
Therefore, for the purpose of this review, cancelling an “Opticalking.co.uk subscription” would primarily refer to unsubscribing from their marketing emails or newsletters.
Steps to Unsubscribe from Marketing Emails
If you have signed up for marketing communications from Opticalking.co.uk, here’s the typical process to stop receiving them:
- Locate the “Unsubscribe” Link: Open any marketing email you’ve received from Opticalking.co.uk. Scroll down to the very bottom of the email.
- Click the Link: You should find a clearly visible link, usually in small print, that says something like “Unsubscribe,” “Manage Preferences,” or “Opt-out.” Click on this link.
- Follow On-Screen Instructions:
- Often, clicking the unsubscribe link will take you to a webpage where you confirm your decision to unsubscribe.
- Sometimes, you might be given options to adjust your email preferences (e.g., receive fewer emails, only specific types of offers) rather than a full unsubscribe.
- In some cases, the unsubscribe process is immediate upon clicking the link.
- Confirmation: Look for a confirmation message on the webpage or an email confirming that you have been unsubscribed.
Important Considerations for Email Unsubscription
- Processing Time: It can sometimes take a few business days for your unsubscribe request to be fully processed across all their systems. You might receive one or two more emails after unsubscribing.
- Transactional Emails: Even after unsubscribing from marketing emails, you may still receive “transactional emails” related to any orders you place (e.g., order confirmation, shipping updates, customer service replies). These are considered necessary for order fulfilment and are not marketing communications.
- Data Deletion Requests (GDPR): If you wish to have your personal data completely removed from their systems beyond just unsubscribing from emails, you would need to make a formal Data Subject Access Request (DSAR) under the General Data Protection Regulation (GDPR). This typically involves contacting the company directly via their official contact method (likely email, as phone numbers are not prominent) and requesting the deletion of your data. The company is legally obliged to respond to such requests within one month.
Without a dedicated “My Account” area prominently featured on the homepage (which is common for online retailers for managing orders, subscriptions, and personal details), the primary method for managing communication preferences will be directly through the emails themselves. The absence of a clear, comprehensive privacy policy link on the main page makes it harder to ascertain their exact data retention and processing procedures, which is another point of concern.
How to Cancel Opticalking.co.uk Free Trial
Based on the information provided on the Opticalking.co.uk homepage, there is no mention of a “free trial” service for any of their products or services. The promotions highlighted are: Meetcurve.co.uk Review
- “⭐️ Free PRESCRIPTION LENSES” with frame purchase.
- “NEW CUSTOMERS 2 for 1 on your first order!” which offers a free second pair of frames (including lenses) with the first purchase.
Neither of these promotions constitutes a “free trial” that typically involves a limited-time access to a service or product which then converts into a paid subscription if not cancelled. They are direct purchase offers or value-added benefits upon purchase.
Therefore, there is no “Opticalking.co.uk Free Trial” to cancel in the traditional sense.
What if a free trial was implied?
If, by any chance, a customer believes they entered into an implied “free trial” (perhaps misunderstanding a promotion or an offer found elsewhere on the site not visible on the homepage), the approach to “cancel” or seek clarification would involve:
- Reviewing Purchase Details: Check any order confirmations or invoices received from Opticalking.co.uk. These documents should detail what was purchased, the cost, and any terms associated with the transaction.
- Checking Terms & Conditions: While not prominently linked on the homepage, the “T & C’s apply” link under the “2 for 1” offer suggests that detailed terms exist. If a free trial were part of an offer, its terms and conditions would be outlined here. Customers would need to locate and carefully read these.
- Contacting Customer Support: The primary method for clarifying any perceived free trial or billing query would be to contact Opticalking.co.uk directly. Given the lack of a phone number on the homepage, this would likely involve using their contact form or a general email address (which would typically be found on a ‘Contact Us’ page).
Key takeaway: As of the homepage information, there is no service or product offered by Opticalking.co.uk that comes with a “free trial” requiring cancellation to avoid charges. All offers are direct purchase incentives or value-adds. If a user was charged unexpectedly, it would fall under standard consumer dispute procedures related to billing errors rather than a free trial cancellation.
Frequently Asked Questions
What is Opticalking.co.uk?
Opticalking.co.uk is an online retailer based in the UK that sells prescription glasses and sunglasses, featuring both their own brand and some designer labels, often at discounted prices and with promotional offers like free prescription lenses. Xrocker.co.uk Review
Is Opticalking.co.uk a trustworthy website?
Based on the website’s homepage, the trustworthiness is low due to the significant absence of crucial company information such as a registered company number, a physical business address, and easily accessible, comprehensive legal policies (like detailed Terms and Conditions or Privacy Policy), which are expected from legitimate UK online retailers.
Does Opticalking.co.uk offer free prescription lenses?
Yes, the homepage prominently states “⭐️ Free PRESCRIPTION LENSES” as part of their offering with the purchase of frames.
What is the return policy for Opticalking.co.uk?
The homepage mentions “⭐️ 30 DAY RETURNS,” indicating that customers have 30 days to return items. However, detailed terms and conditions of this policy, such as who covers return shipping or specific conditions for returns, are not immediately available on the homepage.
Does Opticalking.co.uk offer free delivery?
Yes, Opticalking.co.uk advertises “⭐️ FREE UK DELIVERY >£40,” meaning deliveries within the UK are free for orders exceeding £40.
Are there any discounts for new customers on Opticalking.co.uk?
Yes, new customers can get a “2 for 1” offer, which provides a free second pair of frames (including lenses) with their first purchase from £14, by using a specific discount code. Pictureblast.co.uk Review
What types of glasses are available on Opticalking.co.uk?
Opticalking.co.uk offers various types of glasses, including premium glasses, blue light filter glasses, and frames in different shapes like octagon, cat eye, round, square, browline, and pilot.
Does Opticalking.co.uk sell designer sunglasses?
Yes, the website features designer sunglasses from brands such as Hugo Boss, Polo Ralph Lauren, Tommy Hilfiger, Carrera, Versace, Ralph Lauren, and Superdry, often listed at discounted prices.
How do I contact customer support for Opticalking.co.uk?
The homepage does not provide a direct phone number. Typically, online retailers offer contact via an email address or a contact form, usually found on a dedicated “Contact Us” page.
Is it safe to enter my prescription details on Opticalking.co.uk?
While the site appears to use HTTPS for secure connections, the overall lack of clear company transparency and a readily available, comprehensive privacy policy might raise concerns for some users about data handling, particularly for sensitive medical information like prescriptions.
Are the prices on Opticalking.co.uk competitive?
Yes, the prices, especially for prescription glasses with included lenses and the significant discounts on designer sunglasses, appear highly competitive compared to many other online and high street opticians. Fixationacademy.co.uk Review
Does Opticalking.co.uk have a physical store?
Based on the homepage information, there is no indication of Opticalking.co.uk having a physical retail store. It appears to be an online-only operation.
What are blue light filter lenses and does Opticalking.co.uk offer them?
Blue light filter lenses are designed to reduce exposure to blue light emitted from digital screens. Yes, Opticalking.co.uk mentions offering “Blue light filter lenses” and features glasses explicitly labelled with this feature.
How can I read my prescription according to Opticalking.co.uk?
The website has a blog post titled “How to read your Prescription” under its “Guides” section, offering information on how to understand the details on your optical prescription.
Can I try on glasses virtually on Opticalking.co.uk?
The homepage does not explicitly mention a virtual try-on feature. Some online eyewear retailers offer this, but it’s not a visible feature on the landing page of Opticalking.co.uk.
What payment methods does Opticalking.co.uk accept?
The homepage does not explicitly list accepted payment methods. Typically, this information is found at checkout or in the footer of the website, but it’s not visible upon initial review of the homepage. Chickencyclekit.co.uk Review
How long does delivery take from Opticalking.co.uk?
The homepage only states “FREE UK DELIVERY >£40.” It does not provide specific delivery timelines or shipping carrier information. This detail would usually be found in a comprehensive delivery policy.
Does Opticalking.co.uk offer a warranty on its glasses?
The homepage does not explicitly mention a warranty policy on its products. This information would normally be detailed in the Terms and Conditions of Sale or a dedicated warranty page.
How do I unsubscribe from Opticalking.co.uk emails?
If you’ve subscribed to their emails, you would typically find an “Unsubscribe” or “Manage Preferences” link at the very bottom of any marketing email received from Opticalking.co.uk.
Are there alternatives to Opticalking.co.uk that are more transparent?
Yes, several highly transparent and reputable online and high street opticians in the UK offer similar products with clearer business information and customer service policies, such as Specsavers, Glasses Direct, Vision Express, and Boots Opticians.
Leave a Reply