Revivepay.com Review

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Based on looking at the website, Revivepay.com appears to be a legitimate payment processing company offering various point-of-sale POS solutions for businesses.

The site details a range of services from desktop and wireless terminals to e-commerce and virtual merchant accounts, emphasizing security, ease of use, and chargeback protection.

However, like any financial service, understanding the underlying mechanisms and potential hidden fees is crucial for any business owner, especially when seeking ethical financial practices.

Overall Review Summary:

  • Website Professionalism: High. The website is well-designed, easy to navigate, and presents information clearly.
  • Services Offered: Comprehensive for payment processing, including POS systems, terminals, e-commerce solutions, and chargeback protection.
  • Transparency: Moderate. While features are highlighted, specific pricing, detailed terms and conditions, and clear information on contractual obligations are not immediately apparent on the homepage, requiring direct contact.
  • Ethical Considerations: The service itself, payment processing, is generally permissible, provided it operates on a fee-for-service model and avoids interest-based financing riba. The website does not explicitly state its adherence to ethical financial principles, which requires further investigation for those seeking Sharia-compliant solutions.
  • Overall Recommendation: Potential, with caveats. Businesses should conduct thorough due diligence, particularly regarding pricing structures, contract terms, and the presence of any interest-based charges or hidden fees, before committing.

The website positions RevivePay as a system designed to simplify transactions and empower businesses, focusing on reliability, security, and customer support.

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They highlight features like instant setup, cloud-based access, integrated payments, real-time reporting, built-in compliance, and even an offline mode.

While these are strong points for operational efficiency, the absence of upfront pricing details or a clear breakdown of potential interest-bearing components, such as late fees or financing options that might be part of their “plans,” means that users must engage directly to ascertain full compliance with ethical financial principles.

This lack of immediate transparency on core financial terms is a common industry practice but warrants caution for ethically minded consumers.

Best Alternatives for Ethical Business Payment Processing:

  1. Square

    Amazon

    • Key Features: Comprehensive POS, hardware readers, stands, online store integration, invoicing, payroll. Known for transparent pricing.
    • Average Price: Hardware varies e.g., Square Reader starts around $10. transaction fees typically 2.6% + $0.10 for in-person.
    • Pros: Highly user-friendly, excellent for small to medium businesses, quick setup, clear transaction fees, no long-term contracts.
    • Cons: Transaction fees can add up for high-volume businesses. some advanced features require paid subscriptions.
  2. Stripe

    • Key Features: Powerful API for custom integrations, online payment processing, invoicing, subscription management, fraud prevention.
    • Average Price: 2.9% + $0.30 per successful online transaction. custom pricing for large volumes.
    • Pros: Extremely flexible for developers, highly customizable, robust fraud protection, global reach.
    • Cons: Requires technical expertise for full utilization, less focused on physical POS hardware out-of-the-box.
  3. Shopify POS

    • Key Features: Integrates seamlessly with Shopify e-commerce stores, inventory management, customer profiles, staff management, various hardware options.
    • Average Price: Shopify plans start from $29/month, POS hardware sold separately. transaction fees vary by plan e.g., 2.7% in-person for Basic plan.
    • Pros: Ideal for businesses with both online and physical presence, strong inventory management, scalable.
    • Cons: Requires a Shopify e-commerce subscription. can be more expensive for small, pure brick-and-mortar businesses.
  4. Toast POS

    • Key Features: Designed specifically for restaurants and food service, robust ordering, table management, delivery, loyalty programs.
    • Average Price: Hardware and software packages vary, often starting with a base fee plus transaction charges.
    • Pros: Tailored features for food service, strong reporting, integrated online ordering.
    • Cons: Can be more costly. primarily for restaurant businesses. long-term contracts sometimes required.
  5. Clover

    • Key Features: All-in-one POS systems terminals, mobile devices, app market for extensions, payment processing.
    • Average Price: Hardware varies e.g., Clover Go for around $50. monthly software fees starting around $14.95, plus transaction fees.
    • Pros: Versatile hardware options, good for various business types, app ecosystem for added functionality.
    • Cons: Can lock users into specific payment processors. monthly fees apply in addition to transaction rates.
  6. Zettle by PayPal

    • Key Features: Simple card readers, integrates with PayPal, inventory tracking, basic reporting, no monthly fees for basic use.
    • Average Price: Card reader typically under $100. transaction fees around 2.29% + $0.09 for in-person.
    • Pros: Easy to use, great for mobile businesses or casual sellers, no monthly fees, integrates with existing PayPal accounts.
    • Cons: Less feature-rich than full POS systems. primarily focused on mobile payments.
  7. Stax by Fattmerchant

    • Key Features: Subscription-based model with zero markup on interchange fees, integrated payments, analytics, invoicing.
    • Average Price: Monthly subscription fee starts around $99/month, plus direct interchange costs.
    • Pros: Can be cost-effective for high-volume businesses due to the flat subscription, transparent interchange fees.
    • Cons: High monthly fee might not be suitable for small businesses. requires a significant processing volume to be beneficial.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Revivepay.com Review & First Look

Alright, let’s cut to the chase on Revivepay.com.

When you first hit their homepage, it’s pretty slick, right? Clean design, easy to navigate—they definitely put some thought into the user experience.

They throw out a lot of the usual buzzwords: “Empowering Your Payments,” “Fast, secure payment gateways,” “Seamless Transactions.” It’s all about making your business run smoothly, reducing chargebacks, and generally taking the headache out of payment processing.

From a visual and navigational standpoint, they nail it.

You can quickly jump between their services like Point of Sale, Desktop Terminals, Wireless Terminals, and even specific sections for “High Risk Merchant” accounts, which is an interesting differentiator. Flamingo.shop Review

Initial Impressions on the Homepage:

  • Professional Design: The website exudes professionalism with a modern, intuitive layout. It’s responsive and looks good on various devices.
  • Clear Value Proposition: They immediately convey their core message: simplifying payment processing and enhancing customer experience.
  • Service Breadth: They cover a decent range of services, from physical terminals to e-commerce solutions, suggesting a comprehensive offering for diverse business needs.
  • Ease of Contact: Prominent “Talk to Sales” and “Shop POS” buttons, along with a “Contact Us” section, make it easy to initiate communication.

What’s Immediately Apparent and What Isn’t:

You’ll see a lot of emphasis on things like “Instant Setup,” “Cloud-Based Access,” “Real-Time Reporting,” and “Built-In Compliance.” These are table stakes in the payment processing world, but it’s good to see them highlighted. They also talk a big game about reducing chargebacks and providing “steady support,” which is a huge plus for any business owner who’s been through that headache. However, what’s noticeably absent from the front page, and indeed from readily accessible links, is any explicit pricing structure or clear terms of service. This isn’t necessarily a red flag in itself—many B2B services prefer direct consultation for custom quotes—but it means you’ll need to dig deeper or contact them directly to understand the full financial commitment.

Revivepay.com Features

Revivepay.com details a suite of features designed to cover almost every facet of a business’s payment acceptance needs.

They aim to be a comprehensive solution, reducing the need for multiple vendors. Let’s break down what they’re offering. Answerfirst.com Review

Point of Sale POS System Capabilities

Their POS system is positioned as the central hub for all transactions.

  • Unified Sales Channels: The system aims to bring “all your channels together in one place,” meaning it should handle both online and in-store sales seamlessly. This is critical for businesses operating across multiple fronts, ensuring inventory synchronization and consistent customer data.
  • User-Friendly Interface: The website claims it’s “easy to use, no steep learning curve.” This is a big deal. Business owners don’t want to spend weeks training staff. they want something intuitive that works right out of the box.
  • Scalability: Mentioned as “built for growing teams and busy days” and works “across locations and online stores.” This implies it can adapt from a small single-location shop to a multi-branch retail chain.
  • Offline Mode: A crucial feature for any retail environment, “Keep selling even when the internet drops. Your sales are always recorded and synced.” This prevents lost sales during connectivity issues, a common pain point for businesses.

Terminal Hardware Offerings

RevivePay provides a range of hardware solutions to meet different operational needs.

  • Desktop Terminals: Described as “strong and grounded,” these are your traditional countertop card readers. They’re built for reliability and speed, essential for busy retail spaces where transactions need to be processed quickly and securely. They support chip, swipe, and contactless payments.
  • Wireless Terminals: For businesses that need flexibility, these terminals offer “freedom to move without losing connection.” Think pop-up shops, food trucks, or even just taking payments directly to the customer in a larger retail space. They also support various payment types chip, tap, swipe and integrate with the main POS system.
  • Mobile Card Readers: While distinct from wireless terminals, the mobile card reader offers ultimate portability, perfect for events, markets, or curbside service. It highlights their focus on supporting businesses “wherever your business goes.”

Specialized Merchant Solutions

RevivePay doesn’t shy away from serving various business risk profiles, which is a key aspect of their offering.

  • High-Risk Merchant Accounts: They explicitly state, “We know some businesses face more hurdles than others. We don’t shy away from that. We work with you, not against you, because every business deserves a fair start.” This suggests they cater to industries often deemed higher risk by traditional banks, such as certain e-commerce sectors, emerging industries, or businesses with higher chargeback rates.
  • Low and Medium Risk Merchant Accounts: Naturally, they also serve the more common, lower-risk businesses like typical retail stores or service providers. This broadens their appeal to a wide spectrum of the market.
  • Merchant for Services: This category implies tailored solutions for service-based businesses, which often have different billing and payment needs compared to product-based retail.

Chargeback Protection & Security

A significant selling point, as chargebacks can be a major drain on resources and revenue for businesses.

  • Proactive Support: “When things get questioned, you deserve someone in your corner. Our support helps you hold your ground with calm, steady protection.” This indicates a proactive approach to managing disputes and providing merchants with the tools and data needed to challenge chargebacks effectively.
  • Clear Record Keeping: The website emphasizes “keeping records clear” to help prevent confusion and protect income during disputes. This is crucial for successful chargeback defense.
  • PCI Compliance: “Built-In Compliance: Stay ahead with PCI-compliant, secure tools that evolve with regulations.” This is non-negotiable for payment processors and reassures businesses that sensitive data is handled securely. The Payment Card Industry Data Security Standard PCI DSS is a set of security standards designed to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.

E-commerce & Virtual Merchant Solutions

Recognizing the shift to digital sales, RevivePay provides comprehensive online payment capabilities. Securefillings.com Review

  • Digital Integration: “Just because it’s digital doesn’t mean it’s distant. We bring ease and trust to every online interaction so your customers feel cared for even behind a screen.” This suggests seamless integration with online storefronts.
  • Virtual Terminals: While not explicitly detailed, a virtual merchant solution typically implies a web-based interface that allows businesses to process card-not-present transactions manually, such as over the phone or via mail order.
  • Streamlined Online Experience: The focus is on making the digital checkout process smooth and trustworthy for customers, minimizing friction that can lead to abandoned carts.

Revivepay.com Pros & Cons

Alright, let’s weigh the good against the not-so-good based on what Revivepay.com puts out there.

Every service has its strengths and weaknesses, and understanding them is key to making an informed decision for your business.

Pros

Revivepay.com appears to offer several compelling advantages, particularly for businesses seeking a comprehensive and reliable payment processing solution.

  • Comprehensive Service Offering: RevivePay covers a broad spectrum of payment needs, from traditional in-store POS and terminals desktop and wireless to e-commerce and virtual merchant solutions. This “one-stop-shop” approach can simplify vendor management for businesses. They even cater to “high-risk” merchants, which is a niche many processors avoid, demonstrating a wider acceptance criteria.
  • Emphasis on Security and Compliance: The website clearly states its commitment to “Built-In Compliance” and PCI DSS standards, which is non-negotiable for handling sensitive customer data. Their focus on “secure payment gateways” provides peace of mind for both merchants and customers.
  • Chargeback Protection Support: This is a significant benefit. Chargebacks can be a massive headache and financial drain. RevivePay’s promise of “steady support” and tools to “reduce chargebacks” suggests they provide proactive assistance in dispute resolution, which is invaluable for protecting revenue.
  • User-Friendly Design and Setup: Claims like “Easy to use, no steep learning curve” and “Instant Setup: Skip the tech headaches” are attractive. Businesses want solutions that are quick to implement and don’t require extensive training, allowing them to focus on core operations.
  • Scalability for Growth: The system is “Built for growing teams and busy days” and adaptable “across locations and online stores.” This indicates RevivePay is designed to evolve with a business, accommodating expansion without needing to switch providers.
  • Offline Mode Capability: The ability to “Keep selling even when the internet drops” with sales being “always recorded and synced” is a critical feature, especially for retail or service-based businesses in areas with unreliable internet or during power outages. This ensures business continuity.
  • Strong Customer Support Promise: Repeated mentions of “Support that listens when you need it” and helping businesses “connect POS to your business with RevivePay” imply a dedicated and helpful customer service team. This is vital for troubleshooting and maximizing system utility.

Cons

Despite its promising features, Revivepay.com has some areas where transparency and direct information are lacking, which could be a drawback for potential users.

  • Lack of Transparent Pricing: This is the most significant con. The website does not display any pricing tiers, transaction fees, monthly fees, or hardware costs upfront. While common for custom B2B services, it means potential clients cannot easily compare costs or budget without directly contacting sales. This lack of transparency can be a barrier for businesses that prefer clear, published rates.
  • No Publicly Available Terms of Service/Contracts: Similar to pricing, there’s no readily accessible link to detailed terms of service, contractual obligations, or cancellation policies on the homepage. This can raise questions about commitment periods, early termination fees, and specific clauses that might impact a business down the line.
  • Limited Information on Integration Partners: While they mention integrating various channels, the website doesn’t list specific e-commerce platforms like Shopify, WooCommerce, Magento or accounting software like QuickBooks, Xero with which they seamlessly integrate. This can be a concern for businesses already using established systems.
  • Absence of Customer Testimonials/Case Studies on Homepage: While the site states “Trusted by businesses that value real service,” there aren’t prominent, verifiable customer testimonials or detailed case studies on the homepage that showcase real-world success stories. This can make it harder for new businesses to gauge user satisfaction and practical application.
  • Generic Language Without Specifics: Many descriptions, while positive, remain somewhat generic. For instance, “Boost business with advanced payment tech” is a great aspiration, but it lacks specific examples or data points on how this happens or what technologies are considered “advanced.”
  • Reliance on Direct Sales Engagement: While a “Talk to Sales” button is useful, the absence of a self-service option for pricing or detailed feature comparisons means every interested party must go through a sales pitch. This can be time-consuming for businesses in the early research phase.

Revivepay.com Alternatives

When you’re looking for payment processing, you’re not just buying a piece of hardware. Topx.one Review

You’re investing in a system that touches every part of your business.

If Revivepay.com doesn’t quite hit the mark, or if you’re just doing your due diligence smart move, there are plenty of robust alternatives out there.

The key is to find one that aligns with your business model, transaction volume, and crucially, your ethical considerations, ensuring no interest-based fees or predatory practices.

1. Square: The User-Friendly All-Rounder

  • Why it’s a solid alternative: Square is renowned for its simplicity, transparent pricing, and broad ecosystem. It’s a go-to for small to medium-sized businesses and those just starting out. They offer everything from basic card readers to full POS systems.
  • Key Features:
    • Transparent Pricing: Flat-rate processing fees e.g., 2.6% + $0.10 for in-person. 2.9% + $0.30 for online with no hidden monthly fees for basic services.
    • Versatile Hardware: From the iconic Square Reader to more advanced terminals and full countertop POS systems.
    • Integrated Ecosystem: Beyond payments, Square offers tools for online stores, invoicing, appointment scheduling, payroll, and loyalty programs.
    • No Contracts: You’re not locked into long-term agreements, providing flexibility.
  • Best For: Retailers, service providers, food trucks, mobile businesses, and anyone needing a straightforward, reliable, and expanding payment solution.

2. Stripe: The Developer’s Powerhouse

  • Why it’s a solid alternative: If you’re building a custom e-commerce site, a subscription service, or need deep integration capabilities, Stripe is often the top choice. It’s built for developers first, offering unparalleled flexibility.
    • Robust API: Highly customizable payment gateway for seamless integration into almost any platform or application.
    • Global Reach: Supports payments in over 135 currencies and dozens of countries.
    • Advanced Features: Recurring billing, invoicing, fraud detection, pre-built checkout forms, and dispute management.
    • Transparent Pay-as-You-Go Pricing: Similar to Square, clear transaction fees e.g., 2.9% + $0.30 per online transaction.
  • Best For: E-commerce businesses, SaaS companies, marketplaces, software platforms, and any business requiring highly customized online payment solutions.

3. Shopify POS: E-commerce and Retail Seamlessness

  • Why it’s a solid alternative: If you already run or plan to run an e-commerce store on Shopify, their POS system is a natural extension. It’s designed for seamless integration between your online and physical sales channels.
    • Unified Inventory: Real-time synchronization of inventory between your online store and physical retail locations.
    • Customer Profiles: Comprehensive customer management across all touchpoints.
    • Hardware Options: A range of POS hardware, including card readers, receipt printers, and barcode scanners, designed to work seamlessly with Shopify software.
    • Scalability: Supports single stores to multi-location enterprises.
  • Best For: Retail businesses with a strong online presence, those using the Shopify e-commerce platform, and businesses looking for unified sales and inventory management.

4. Toast POS: The Restaurant Specialist

  • Why it’s a solid alternative: For restaurants, cafes, and food service businesses, Toast is a purpose-built system that goes far beyond basic payment processing. It’s designed to manage the unique complexities of the food industry.
    • Restaurant-Specific Tools: Order management, table layouts, menu management, online ordering, delivery integration, kitchen display systems KDS.
    • Employee Management: Time clock, payroll integrations, tip management.
    • Reporting: Detailed analytics on sales, labor, and food costs.
    • Hardware: Durable, spill-proof hardware built for the restaurant environment.
  • Best For: Restaurants, bars, cafes, bakeries, food trucks, and any business in the food and beverage industry seeking a specialized, comprehensive POS solution.

5. Clover: The App-Enabled Ecosystem

  • Why it’s a solid alternative: Clover offers a range of sleek, modern hardware devices that run on a proprietary app-based system. It’s flexible and customizable, allowing businesses to add functionalities through an app marketplace.
    • Diverse Hardware: From mobile card readers Clover Go to countertop terminals Clover Flex, Clover Station.
    • App Marketplace: Extend functionality with apps for loyalty programs, gift cards, employee management, and more.
    • Payment Versatility: Accepts all major payment types, including chip, tap, and swipe.
  • Best For: Retailers, restaurants, and service businesses that appreciate modern hardware and the flexibility of adding features through an app ecosystem.

6. Zettle by PayPal: Simplicity and Mobile Readiness

  • Why it’s a solid alternative: Acquired by PayPal, Zettle offers a simple and portable solution for accepting payments, especially ideal for mobile businesses, market vendors, or those looking for a no-frills entry point.
    • Affordable Hardware: Low-cost card readers that connect to smartphones or tablets.
    • No Monthly Fees: Pay-as-you-go transaction fees e.g., around 2.29% + $0.09 for in-person transactions.
    • PayPal Integration: Seamlessly integrates with existing PayPal accounts, making payouts easy for current PayPal users.
    • Basic Inventory & Reporting: Simple tools for tracking sales and managing products.
  • Best For: Small businesses, pop-up shops, market vendors, service providers on the go, and anyone who needs a simple, mobile-first payment solution.

7. Stax by Fattmerchant: The Subscription Model for High Volume

  • Why it’s a solid alternative: Stax offers a unique subscription-based pricing model that can be incredibly cost-effective for high-volume businesses. Instead of percentage-based markups, you pay a monthly fee and then only the direct interchange costs.
    • Subscription Pricing: A flat monthly fee allows businesses to process payments at direct interchange rates, potentially saving thousands for high-volume merchants.
    • Integrated Platform: Includes invoicing, analytics, and CRM integrations.
    • Variety of Hardware: Offers various terminals and POS solutions compatible with their platform.
  • Best For: Medium to large businesses with high transaction volumes, as the flat monthly fee becomes more advantageous as processing volume increases. Businesses looking for predictable processing costs.

How to Cancel Revivepay.com Subscription

When it comes to canceling a subscription, especially with a service like payment processing, it’s never as simple as clicking a button.

Based on the Revivepay.com website, they don’t provide a direct, self-service cancellation portal or explicit instructions. Gallerycollection.com Review

This is pretty standard for B2B financial services, which often involve contractual agreements.

Your best bet will always be direct communication, likely through their customer service channels.

The Direct Approach: Contacting RevivePay Support

  • Step 1: Review Your Contract. Before you do anything, dig out your initial agreement with RevivePay. This document is your roadmap. It will outline the terms of your service, including cancellation policies, required notice periods, any early termination fees, and the specific procedure for ending your service. Pay close attention to sections on “Termination,” “Cancellation,” or “Service Agreement.”
  • Step 2: Gather Account Information. Have your merchant ID, account number, business name, and any other relevant identification details ready. This will streamline the process when you contact them.
  • Step 3: Initiate Contact. The most reliable way to cancel will be through their official contact channels.
    • Phone Call: This is usually the quickest and most effective method for sensitive account actions. Look for a customer service or support number on their “Contact Us” page. Be prepared for a potentially lengthy call, as they might try to retain your business.
    • Email: If a phone call isn’t immediately feasible, send a formal email to their support or sales department. Clearly state your intention to cancel, your merchant ID, and the effective date you wish for the cancellation, adhering to any notice periods specified in your contract. Request a confirmation of cancellation in writing.
    • Online Form/Ticket System: If their website offers a support ticket system or a contact form, use it. While less direct than a phone call, it creates a digital record of your request.
  • Step 4: Request Written Confirmation. Regardless of how you initiate the cancellation, always request a written confirmation of your cancellation. This document should state that your service has been terminated and that any outstanding balances have been settled or what remains to be paid. This protects you from future unexpected charges.
  • Step 5: Follow Up. If you don’t receive confirmation within a reasonable timeframe e.g., 5-7 business days, follow up aggressively. Keep a record of all communications, including dates, times, names of representatives, and any reference numbers provided.

Important Considerations for Cancellation:

  • Notice Period: Most payment processors require a 30-day or 60-day notice period before you can terminate services. Failing to provide adequate notice could result in additional charges.
  • Early Termination Fees ETFs: Be aware of any ETFs. These are common if you cancel before a specified contract term is up. Your contract will detail these fees.
  • Equipment Returns: If you leased or purchased hardware from RevivePay, your contract will specify whether you need to return it, if there are fees for not returning it, or if you own it outright.
  • Data Migration: Plan for how you will migrate any customer data, transaction history, or reporting data you need before your account is fully closed. Don’t wait until the last minute.
  • Switching Providers: Make sure your new payment processor is fully set up and operational before you cancel RevivePay to avoid any disruption to your business operations.

Canceling a payment processing service requires diligence.

Don’t assume anything, and always get everything in writing.

How to Cancel Revivepay.com Free Trial

The Revivepay.com website doesn’t explicitly mention a “free trial” in the traditional sense where you sign up and immediately get access to a system to test. Codashop.com Review

Their calls to action are primarily “Talk to Sales” or “Shop POS,” suggesting a more sales-driven onboarding process rather than a self-service trial.

It’s more likely that any trial period would be part of a customized agreement facilitated by their sales team.

However, if you’ve engaged with their sales team and entered into an agreement that includes an initial trial period e.g., “first 30 days free,” “trial with no commitment”, the cancellation process during this phase would likely follow similar principles to a full subscription cancellation, but potentially with fewer penalties.

Steps to Cancel a RevivePay “Trial” if applicable:

  1. Identify the Terms of Your Trial: This is paramount. If you signed any document or agreed verbally to specific terms for a trial, revisit them. Was there a specific trial period length? Was it truly “no commitment,” or did it automatically roll into a paid service unless canceled? Was there a specific cancellation procedure for the trial?
  2. Act Promptly: If you’re within a trial period and decide the service isn’t for you, act immediately. Don’t wait until the last day, as processing requests can take time.
  3. Gather Account Details: Have your business name, contact person, and any account or merchant ID provided during the trial setup ready.
  4. Contact RevivePay Directly: As with a full subscription, the primary method will be direct communication.
    • Phone Call: Call their sales or support line. Explain that you are in a trial period and wish to terminate service. Be clear that you do not wish to transition to a paid plan.
    • Email: Send a formal email to their sales representative if you have one and/or their general support email address. State your intent to cancel the trial and ensure no charges are incurred.
    • Mention “Trial Cancellation”: Emphasize that you are canceling specifically within the trial period to avoid any misunderstanding regarding contractual obligations.
  5. Request Written Confirmation: Crucially, ask for a written confirmation that your trial has been successfully canceled, that no charges will be applied, and that your account is closed. This provides proof in case of any future billing discrepancies.
  6. Monitor Your Bank Statements: For the next one to two billing cycles, keep a close eye on your business bank statements to ensure no charges from RevivePay appear. If they do, immediately contact them with your written cancellation confirmation.
  7. Return Equipment If Applicable: If any hardware was provided as part of the trial, confirm the return policy. Most companies require equipment to be returned within a certain timeframe to avoid charges.

Given that Revivepay.com doesn’t explicitly advertise a self-service free trial, the chances are high that any “trial” would be part of a more formalized sales process.

Therefore, direct and clear communication with their team will be the key to ensuring a smooth cancellation and avoiding any unintended charges. Cadentgas.com Review

Revivepay.com Pricing

One of the most immediate observations when reviewing Revivepay.com is the absence of transparent, upfront pricing details on their public website. This isn’t unique to RevivePay. many B2B payment processors, especially those catering to a diverse range of industries and transaction volumes including “high-risk” merchants, opt for a consultative sales approach to determine pricing.

What the Absence of Pricing Means for You:

  • Customized Quotes: It strongly suggests that RevivePay operates on a customized pricing model. This means that fees for their Point of Sale systems, desktop/wireless terminals, e-commerce solutions, and chargeback protection services are likely tailored to each business’s specific needs, industry, transaction volume, average ticket size, and risk profile.
  • Negotiation Potential: When pricing isn’t public, there’s often room for negotiation. This can be a pro for larger businesses or those with significant processing volumes, as they might be able to secure more favorable rates.
  • Need for Direct Engagement: To get a clear picture of costs, you will need to engage directly with their sales team via “Talk to Sales” or “Shop POS” buttons. This typically involves providing details about your business so they can generate a personalized quote.

Common Pricing Models in the Payment Processing Industry and what to expect from RevivePay:

While RevivePay doesn’t publish its rates, it’s highly probable they utilize one or a combination of the following common pricing structures:

  1. Interchange-Plus Pricing:

    • How it works: This is generally considered the most transparent model. Merchants pay the direct “interchange rate” set by card networks like Visa/Mastercard plus a small fixed markup from the processor e.g., 0.20% + $0.10 per transaction.
    • Pros: Very transparent, often the cheapest for businesses with high transaction volumes and average ticket sizes.
    • Cons: Can be more complex to understand initially due to varying interchange rates.
    • Likelihood for RevivePay: Moderate to High, especially for their low to medium-risk merchant accounts.
  2. Tiered Pricing:

    • How it works: Transactions are categorized into different tiers e.g., “qualified,” “mid-qualified,” “non-qualified” each with a different processing rate. “Qualified” transactions e.g., swiped, standard consumer credit card have the lowest rate, while “non-qualified” e.g., manually entered, corporate card, reward card have the highest.
    • Pros: Appears simple on the surface with seemingly low “qualified” rates.
    • Cons: Often lacks transparency, as it’s hard to predict how many transactions will fall into higher-cost tiers. Can lead to unexpectedly high overall costs.
    • Likelihood for RevivePay: Possible, as it’s still common in the industry, though less favorable to merchants.
  3. Flat-Rate Pricing: Ibookacar.com Review

    • How it works: A single, fixed percentage and/or per-transaction fee applied to all transactions, regardless of card type or how it’s processed e.g., 2.9% + $0.30 for all online transactions, 2.7% for all in-person.
    • Pros: Very simple and predictable, easy to budget for. Often best for small businesses with lower volumes and higher average ticket sizes.
    • Cons: Can be more expensive for high-volume businesses or those with very low average ticket sizes, as the fixed percentage might be higher than interchange-plus rates.
    • Likelihood for RevivePay: Less likely as their primary model given their focus on custom solutions, but they might offer it as an option for very small businesses.
  4. Subscription-Based Pricing Membership Model:

    • How it works: Merchants pay a fixed monthly or annual fee, and in return, they process transactions at direct interchange rates, with no additional per-transaction markup from the processor.
    • Pros: Highly cost-effective for high-volume businesses, as the processing costs per transaction become extremely low after the subscription fee is covered.
    • Cons: The fixed monthly fee can be substantial and cost-prohibitive for low-volume businesses.
    • Likelihood for RevivePay: Possible, especially if they aim to compete with models like Stax, though not explicitly advertised.

What to Ask RevivePay’s Sales Team:

When you contact RevivePay for a quote, be prepared with specific questions to ensure you understand the full cost:

  • What are your per-transaction fees for different card types credit, debit?
  • Are there any monthly service fees, PCI compliance fees, gateway fees, or statement fees?
  • What are the costs for POS hardware purchase or lease options?
  • Are there setup fees or installation fees?
  • What is the contract term? Is there an early termination fee?
  • Are there any annual fees or hidden fees?
  • What are the fees for chargebacks and retrievals?
  • How transparent are your rates e.g., Interchange-Plus, Tiered, Flat-Rate?

Without public pricing, thorough due diligence and direct, detailed questioning are essential to prevent unexpected costs.

Revivepay.com vs. Competitors

When evaluating Revivepay.com against its competitors, it’s crucial to look beyond just features and consider the broader implications for a business, particularly through an ethical lens where financial transparency and avoidance of interest-based structures are paramount.

RevivePay aims to be a comprehensive solution, but how does its general approach stack up against industry giants and specialized players? Tacobell.com Review

Revivepay.com’s Position in the Market:

Based on its website, RevivePay positions itself as a robust, all-in-one payment processor with a strong emphasis on:

  • Comprehensive Solutions: Offering POS, desktop, wireless, e-commerce, and virtual merchant accounts.
  • Customer Support: Highlighting “steady support” and a focus on customer care.
  • Chargeback Protection: A significant value proposition for merchants.
  • Risk Tolerance: Explicitly catering to “high-risk” merchants, which differentiates it from many standard processors.

Comparison Points with Key Competitors:

  1. Vs. Square User-Friendly & Transparent Flat Rate:

    • RevivePay: Offers a wide range of hardware and solutions, including for high-risk merchants, but lacks public pricing. Focuses on direct sales.
    • Square: Known for extreme transparency with flat-rate pricing, easy setup, and a broad ecosystem of integrated business tools payroll, online store, invoicing. Highly accessible for small businesses.
    • Advantage for Square: Price transparency, ease of entry, self-service options, and integrated business tools make it more appealing for many small-to-medium businesses.
    • Advantage for RevivePay: Potentially better for high-risk businesses or those with highly specific, complex needs requiring a custom solution and direct account management.
  2. Vs. Stripe Developer-Centric & Customizable Online Payments:

    • RevivePay: Provides e-commerce solutions, but the depth of integration and developer tools isn’t as prominently featured. Seems more geared towards standard integrations rather than deep customization.
    • Stripe: The undisputed leader for developers seeking highly customizable APIs for online payments, subscriptions, and complex e-commerce platforms. Offers extensive global capabilities.
    • Advantage for Stripe: Superior flexibility, developer resources, and global payment processing capabilities for online businesses with specific integration needs.
    • Advantage for RevivePay: If a business primarily needs physical POS terminals and more traditional merchant account setups, RevivePay might offer a more streamlined, less technical approach for those specific hardware needs.
  3. Vs. Shopify POS E-commerce & Retail Integration:

    • RevivePay: Offers both physical and e-commerce solutions, but doesn’t inherently link them with a single e-commerce platform.
    • Shopify POS: Designed as a seamless extension of the Shopify e-commerce platform, offering unified inventory, customer management, and reporting across online and physical stores.
    • Advantage for Shopify POS: Unmatched integration for businesses already on or planning to use Shopify for their online store, providing a truly unified retail experience.
    • Advantage for RevivePay: Could be a fit for businesses not using Shopify for e-commerce, or those needing standalone terminal solutions without a specific e-commerce platform integration.
  4. Vs. Toast POS Restaurant-Specific: Samueltirtawidjaja.com Review

    • RevivePay: Appears to be a general-purpose processor that could serve restaurants, but lacks specific, in-depth restaurant management features.
    • Toast POS: A highly specialized POS system built from the ground up for restaurants, including table management, kitchen display systems, online ordering, and detailed food costing reports.
    • Advantage for Toast: If you’re running a restaurant, Toast’s industry-specific features are almost certainly superior for operational efficiency.
    • Advantage for RevivePay: Better for non-restaurant businesses seeking general payment processing, or potentially smaller cafes that don’t need the full suite of restaurant management tools.

Ethical & Transparency Concerns:

  • RevivePay: The primary ethical concern with RevivePay and many traditional processors is the lack of published transparency regarding fee structures. While not explicitly unethical, it necessitates a deeper dive to ensure no hidden interest-based charges or deceptive tiered pricing models are at play. Their catering to “high-risk” merchants also requires scrutiny, as these accounts sometimes involve higher fees or more complex terms that need careful review to ensure fairness and ethical dealings.
  • Competitors: Many competitors like Square and Stripe offer transparent flat-rate pricing, which from an ethical standpoint, is often preferred as it removes ambiguity and hidden fees that could inadvertently involve elements of riba interest if structured poorly. Products like Toast are specialized tools, and their ethicality depends on the underlying payment processing terms.

Conclusion on Comparison:

RevivePay seems to be a solid contender for businesses seeking a full-service payment processor with personalized support and the ability to handle various risk profiles.

However, its value proposition hinges heavily on the specific pricing and contractual terms they offer once you engage their sales team.

For businesses prioritizing immediate transparency, self-service options, or highly specialized industry features, some of the direct competitors might offer a more straightforward or tailored solution right out of the gate.

The ethical decision lies in meticulously reviewing their proposed terms and ensuring they align with principles of fair and interest-free transactions. Redrocket.software Review

FAQ

What is Revivepay.com?

Revivepay.com is a payment processing company that provides various point-of-sale POS solutions, including desktop terminals, wireless terminals, e-commerce and virtual merchant services, and chargeback protection, designed to help businesses manage their payment transactions.

What types of businesses does Revivepay.com serve?

Revivepay.com serves a wide range of businesses, including retail, service providers, e-commerce, and specifically mentions catering to high-risk, low-risk, and medium-risk merchants.

Does Revivepay.com offer Point of Sale POS systems?

Yes, Revivepay.com offers comprehensive Point of Sale POS systems designed to integrate various payment channels, streamline transactions, and manage sales for businesses.

Are there desktop terminals available from Revivepay.com?

Yes, Revivepay.com provides robust desktop terminals for businesses that require strong, grounded payment processing at a fixed location, suitable for traditional checkout counters.

Does Revivepay.com offer wireless payment terminals?

Yes, Revivepay.com offers wireless terminals that provide the freedom to accept payments on the go, ideal for mobile businesses, events, or flexible service environments. Gofx.com Review

Can Revivepay.com handle e-commerce and virtual merchant payments?

Yes, Revivepay.com provides solutions for e-commerce and virtual merchants, aiming to bring ease and trust to online interactions and digital payment processing.

What is “Chargeback Protection” offered by Revivepay.com?

Chargeback Protection from Revivepay.com involves providing support and tools to help merchants reduce and respond to chargeback disputes, protecting their earnings and records.

Is Revivepay.com PCI compliant?

Yes, Revivepay.com states that their tools are PCI-compliant, which means they adhere to the Payment Card Industry Data Security Standard to ensure secure handling of credit card information.

Does Revivepay.com offer transparent pricing on their website?

No, Revivepay.com does not display transparent pricing, transaction fees, or monthly fees directly on their public website.

You need to contact their sales team for a customized quote. Spanx.com Review

How do I get a price quote from Revivepay.com?

To get a price quote from Revivepay.com, you need to contact their sales team directly via the “Talk to Sales” or “Shop POS” buttons on their website, providing details about your business needs.

Does Revivepay.com require a long-term contract?

The website does not explicitly state contract terms.

It is highly recommended to inquire about contract lengths, terms of service, and any potential early termination fees when speaking with their sales team.

How do I cancel a Revivepay.com subscription?

To cancel a Revivepay.com subscription, you would typically need to contact their customer support directly, review your contract for cancellation policies and notice periods, and request written confirmation of your cancellation.

Does Revivepay.com offer a free trial?

The website does not explicitly advertise a self-service free trial. Smalls.com Review

Any trial period would likely be part of a customized agreement facilitated by their sales team, requiring direct inquiry and confirmation of terms.

What kind of customer support does Revivepay.com offer?

Revivepay.com emphasizes providing “steady support” and “support that listens when you need it,” suggesting a focus on customer service to assist with setup, operations, and dispute resolution.

Does Revivepay.com support offline payment processing?

Yes, Revivepay.com states their system includes an “Offline Mode” which allows businesses to continue selling even when the internet drops, with sales recorded and synced once connectivity is restored.

Can Revivepay.com integrate with existing business systems?

While the website mentions bringing “all your channels together,” it does not explicitly list specific integrations with popular e-commerce platforms or accounting software. This would require direct inquiry.

What makes Revivepay.com different from other payment processors?

Revivepay.com highlights its comprehensive solutions, catering to high-risk merchants, robust chargeback protection, and emphasis on personalized support, differentiating it from some standard flat-rate processors. Skytrend.us Review

Is Revivepay.com suitable for small businesses?

Based on the comprehensive nature of its services, Revivepay.com could be suitable for small businesses, though the lack of transparent pricing means a small business would need to verify cost-effectiveness through direct inquiry.

What security measures does Revivepay.com implement?

Revivepay.com focuses on “secure payment gateways,” “built-in compliance” including PCI DSS, and internal monitoring to ensure the safety and reliability of transactions.

How long does it take to get set up with Revivepay.com?

Revivepay.com claims “Instant Setup: Skip the tech headaches” and promises to help you get everything in place quickly, suggesting a streamlined onboarding process after the agreement is finalized.



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