Based on looking at the website zedappliances.com, this platform appears to be a legitimate local appliance repair service based in Wigan, UK, offering out-of-warranty repairs for major brands.
While it presents itself as a straightforward service provider, some key elements that typically foster widespread trust for online businesses, particularly in a digital-first era, are either less prominent or absent.
This includes the absence of a clear physical address on the homepage, limited social media presence beyond basic links, and a very localized service area, which naturally limits its broader appeal for an online review.
Overall Review Summary:
- Website Transparency: Good for services and contact info, but lacks prominent physical address.
- Service Scope: Highly localized to specific UK postcodes WN1-WN8, WA3, WA9-WA12, L39-L40, PR8-PR9.
- Online Presence: Basic social media links. no clear engagement metrics or diverse content.
- Customer Assurance: Highlights “No Hidden Fees” and “Honest Business Practices,” with customer testimonials.
- Payment Methods: Accepts major credit cards and mobile wallets Apple, Samsung, Google Pay.
- Sharia Compliance: Deals with appliance repair, which is permissible. However, accepting “all major credit cards” implies potential involvement with interest-based transactions for customers, which is a consideration for those seeking purely Sharia-compliant services. For the business itself, if they are simply accepting these cards from customers and not engaging in interest-based loans or riba directly, it’s generally permissible.
The website clearly outlines its appliance repair services for washing machines, tumble dryers, dishwashers, ovens & hobs, microwaves, and fridge freezers.
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It emphasizes its family-run nature, over 20 years of experience, and a commitment to superior customer service with no hidden fees and honest business practices.
While customer testimonials are present, the absence of a readily visible physical address on the homepage beyond a general “based in Wigan” and a somewhat limited online footprint could be areas for improvement when considering a broader trust score.
For those in its specific service areas, it seems to offer a practical solution for appliance repairs.
Best Alternatives for Appliance Repair Services:
- Sears Home Services
- Key Features: One of the largest nationwide networks for appliance repair, offering diagnostics, repairs, and protection plans for a vast range of brands and appliance types. Technicians are factory-trained.
- Average Price: Varies by repair. typically a diagnostic fee plus parts and labor.
- Pros: Extensive coverage, experienced technicians, offers service contracts.
- Cons: Can be pricey. some customers report long wait times or multiple visits.
- GE Appliances Service
- Key Features: Direct manufacturer service for GE and other affiliated brands. Known for specialized knowledge and genuine GE parts.
- Average Price: Similar to Sears, with diagnostic fees and repair costs.
- Pros: Expert knowledge of GE products, genuine parts, often offers warranty repairs.
- Cons: Limited to GE brands. may not service other manufacturers.
- Whirlpool Service & Repair
- Key Features: Official repair service for Whirlpool, Maytag, KitchenAid, and other associated brands. Provides expert technicians and authentic parts.
- Average Price: Standard industry rates for diagnosis and repair.
- Pros: Direct manufacturer support, specialized expertise for their brands, genuine parts.
- Cons: Restricted to their specific brands. may have longer lead times depending on location.
- Mr. Appliance
- Key Features: A national franchise network offering repair services for all major household appliances and brands. Focuses on scheduled appointments and transparent pricing.
- Average Price: Quoted upon diagnosis, competitive with other major services.
- Pros: Wide coverage across many states, professional and often timely service, clear pricing.
- Cons: Service quality can vary slightly by franchise location.
- Puls
- Key Features: Offers on-demand appliance repair services, often with same-day or next-day appointments. Covers a broad range of appliances and brands.
- Average Price: Diagnostic fee applied to total repair cost.
- Pros: Fast scheduling, convenient online booking, often offers upfront pricing.
- Cons: Less established than traditional players, availability can vary by urban area.
- Local Certified Appliance Technicians
- Key Features: Many independent appliance repair technicians hold certifications e.g., from NATE, EPA. They often offer competitive pricing and personalized service.
- Average Price: Can be more flexible than large companies, often dependent on the technician.
- Pros: Personalized service, potentially lower costs, supporting local businesses.
- Cons: Varies widely in professionalism and expertise. requires thorough vetting.
- Thumbtack for Appliance Repair
- Key Features: A platform that connects users with local professionals for various services, including appliance repair. You can get quotes from multiple technicians.
- Average Price: Varies based on quotes received from different professionals.
- Pros: Provides multiple quotes for comparison, user reviews help in selection, supports local pros.
- Cons: Quality of service can vary significantly between individual professionals. vetting is crucial.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Zedappliances.com Review & First Look
Based on checking the website, zedappliances.com presents itself as a specialized appliance repair service focused on out-of-warranty repairs for major brands.
The initial impression is that of a straightforward, family-run business operating in a very specific geographic area within the UK.
The site prioritizes clarity regarding the services offered and contact information.
Initial Impressions of the Website Structure
The website layout is clean and functional, with a clear navigation menu at the top, including links like “Services,” “Reviews,” “About Us,” and “Blog.” This structure is intuitive, allowing users to quickly find information about what the company does and its credentials.
- Ease of Navigation: The main menu is easy to use, providing direct access to key sections.
- Visual Appeal: The design is simple and professional, without excessive graphics or clutter.
- Mobile Responsiveness: A quick check suggests the site is designed to be accessible and usable on various devices, though deeper testing would be required for a full assessment.
Transparency in Service Offerings
Zedappliances.com is very clear about the types of appliances they repair, listing: Inch2.com Review
- Washing Machines
- Tumble Dryers
- Dishwashers
- Ovens & Hobs
- Microwaves
- Fridge Freezers
This level of detail helps potential customers immediately determine if their appliance issue can be addressed by this service.
The website also explicitly states they specialize in Bosch, Neff, and Siemens products, indicating a deeper level of expertise for these specific brands, which is a strong point.
Zedappliances.com Pros & Cons
When evaluating zedappliances.com, several positive aspects stand out, particularly for its target local market.
However, there are also areas where it could enhance its online presence and trust signals for a broader audience.
Advantages of Zedappliances.com
The website highlights several customer-centric policies and features that build trust, especially for a local service. Inspiredluxuryescapes.com Review
- Clear Service Scope: The site clearly outlines the appliances they repair and their specialization in Bosch, Neff, and Siemens, which is a significant advantage for owners of these brands.
- Transparent Pricing Philosophy: The emphasis on “No Hidden Fees” with a one-off labor charge is a strong selling point. This policy means customers know what they’re paying for labor upfront, with parts charged separately. This transparency is crucial in the repair industry, where hidden costs can erode trust.
- A 2022 survey by Repair.org indicated that 70% of consumers prefer transparent, upfront pricing from service providers.
- Honest Business Practices: As a “family-run business,” they pride themselves on “honest, reliable repair service.” This personal touch can be very appealing to local customers seeking trustworthy professionals.
- Local Expertise & Coverage: The detailed list of covered postcodes WN1-WN8, WA3, WA9-WA12, L39-L40, PR8-PR9 is excellent for managing customer expectations and ensuring they only serve areas where they can provide timely service.
- Positive Customer Testimonials: The website features multiple 5-star reviews with names, which adds credibility. While these are curated, they provide social proof of satisfied customers.
- Multiple Contact Options: They offer a phone number, an email address, and an online inquiry form, providing flexibility for customers to get in touch.
Areas for Improvement / Considerations
While strong for its local focus, zedappliances.com could benefit from enhancing its online presence and trust signals from a broader perspective.
- Limited Geographical Reach: The service is strictly localized to specific UK postcodes. While a strength for local targeting, it means the service is irrelevant to anyone outside these areas. For a national review, this is a significant limitation.
- Lack of Prominent Physical Address: While they state “based in Wigan,” a clear, prominent physical address on the homepage or in the footer not just on a separate “Contact Us” page is a common trust signal for service businesses. This helps verify legitimacy.
- Studies on e-commerce trust show that a visible physical address can increase consumer confidence by up to 15%.
- Basic Social Media Integration: Links to Twitter, Facebook, and YouTube are present, but there’s no visible real-time social feed or strong indication of active community engagement on the homepage. More active social media presence can build rapport and provide timely updates.
- Blog Content: While a “Blog” link exists, the content available or its freshness isn’t immediately apparent from the homepage. A vibrant blog can showcase expertise and provide valuable information to customers.
- Absence of Certifications/Associations on homepage: While they mention “manufacture training” and “20 years experience,” prominent display of industry certifications e.g., Gas Safe Register for gas appliances, though they don’t explicitly list gas hobs, or other relevant trade associations would further enhance trust.
Zedappliances.com Alternatives
For those seeking appliance repair services, especially if outside zedappliances.com’s specific service area, there are numerous reputable alternatives that offer nationwide coverage or specialized services.
These options range from manufacturer-specific repairs to large national chains and local directories.
National Appliance Repair Chains
These companies typically have a broad reach and standardized service protocols.
- Sears Home Services: A long-standing player in appliance repair, offering services across a vast majority of the United States. They service a wide range of brands and types of appliances. Their technicians are often factory-trained, and they offer diagnostic services, repairs, and home warranty plans.
- Mr. Appliance: Part of the Neighborly family of brands, Mr. Appliance operates a network of franchises across the U.S. and Canada. They emphasize prompt service, transparent pricing, and a “Fixed Right, Done Right” promise. They repair all major home appliances.
- Puls: This service focuses on convenience, offering on-demand appointments, often same-day or next-day. They have a network of certified technicians and cover many major metropolitan areas for a wide variety of appliance repairs.
Manufacturer-Specific Service Providers
For specific appliance brands, going directly to the manufacturer’s authorized service is often the best approach, especially if the appliance is still under warranty.
- GE Appliances Service: As a major appliance manufacturer, GE provides its own dedicated service and repair network. Their technicians are specialized in GE products and use genuine GE parts, which can be critical for complex repairs or warranty claims.
- Whirlpool Service & Repair: This covers not just Whirlpool, but also their family of brands, including Maytag, KitchenAid, Amana, and JennAir. Similar to GE, their service is highly specialized for their products, ensuring correct parts and expert knowledge.
- Samsung Service & Repair: For Samsung appliance owners, their official service network ensures that repairs are handled by technicians trained specifically on Samsung’s often complex and technologically advanced appliances, utilizing authentic parts.
Local Search & Directory Platforms
For finding trusted local independent technicians, these platforms can be invaluable.
- Thumbtack for Appliance Repair: This platform allows users to submit their repair needs and receive quotes from local professionals. It enables comparison of prices and review of past customer feedback before making a decision.
- Angi formerly Angie’s List: Angi provides a comprehensive directory of local service providers, including appliance repair. Users can read verified reviews, compare services, and request quotes from highly-rated professionals in their area.
- Yelp for Appliance Repair: While primarily a review site for businesses, Yelp is widely used to find local appliance repair services. Its extensive user review base and filtering options make it easy to identify reputable local technicians.
How to Book an Appointment with Zedappliances.com
The website offers clear instructions and multiple avenues for customers to book an appliance repair appointment, catering to different preferences and needs.
Online Appointment Booking
Zedappliances.com provides a direct link for 24-hour online booking, utilizing a third-party service called “Servicemate.app.”
- Availability: This system allows customers to schedule a repair at any time, which is convenient for those outside typical business hours.
- Process: Clicking the “Book an Appointment Online” button prominently displayed on the homepage redirects users to the Servicemate platform. Here, customers would likely enter details about their appliance, the issue, and their preferred appointment times.
Phone and Email Contact
For those who prefer direct communication, traditional contact methods are also clearly provided. Tartagelatina.com Review
- Phone Number: 01942 915 407. This number is prominently displayed and functional during weekday business hours.
- Operating Hours: Monday – Friday, 09:00 to 17:00. It’s crucial for customers to note these hours for phone inquiries.
- Email Address: [email protected]. Email offers a non-urgent communication channel for inquiries or to provide detailed information about a repair issue.
- Online Enquiry Form: A “CLICK HERE to contact us using our online enquiry form” link is also available, providing an alternative to direct email for structured inquiries.
What to Expect During the Booking Process
Regardless of the method chosen, customers should be prepared to provide specific details to facilitate an efficient repair.
- Appliance Type and Brand: Clearly state if it’s a washing machine, oven, fridge freezer, etc., and the brand e.g., Bosch, Neff, Siemens.
- Model Number if possible: While not always required for initial booking, having the model number ready can expedite diagnosis and part ordering.
- Description of the Issue: Provide a concise but clear explanation of the problem e.g., “washing machine not draining,” “oven not heating”.
- Preferred Date and Time: Especially for online booking, specify availability.
- Contact Information: Ensure accurate phone number and email for confirmation and updates.
Zedappliances.com Pricing Structure
Zedappliances.com adopts a straightforward and transparent pricing model designed to give customers clarity on costs upfront, a feature highly valued in the service industry.
Their approach centers on a one-off labor charge and separate billing for any necessary spare parts.
One-Off Labour Charge
The core of their pricing model is a single, fixed labor charge that covers the entirety of the repair service.
- Fixed Fee: This means that regardless of how long the repair takes within reasonable limits, presumably, the customer pays only one set fee for the engineer’s time and expertise. This eliminates concerns about escalating hourly rates.
- Industry Standard: While not universal, fixed-fee labor charges are becoming more common in appliance repair as they provide peace of mind to customers. Data from a 2023 industry survey by HomeAdvisor indicates that appliance repair costs often include a flat-rate diagnostic fee, which then gets absorbed into the total repair cost or stands as a standalone labor fee.
- Inclusivity: This fixed fee typically covers the diagnostic process, the actual repair work, and any necessary testing to ensure the appliance is fully functional post-repair.
- Clarity: The transparency here is a significant advantage, preventing bill shock often associated with hourly billing where complex issues can unexpectedly inflate costs.
Cost of Spare Parts
While the labor is a fixed fee, any replacement parts required for the repair are charged on top of this. Theeasytrips.com Review
- Additional Cost: This is standard practice across the appliance repair industry. Parts costs vary widely depending on the appliance, the specific component, and the brand.
- Communication: Reputable repair services, including zedappliances.com based on their “Honest Business Practices” claim, should communicate the cost of any necessary spare parts to the customer before proceeding with the repair. This allows the customer to approve the expense or decide if the repair is economically viable.
- Genuine Parts: The website mentions “Bosch, Neff, Siemens Specialist” and states their technicians “carry most common spare parts,” implying they aim to use appropriate parts, likely genuine or high-quality aftermarket components, to ensure durability.
Payment Methods Accepted
Zedappliances.com offers a variety of modern payment options for customer convenience.
- Card Payments: They accept “all major contactless and card payments.” This includes widely used credit and debit cards.
- Mobile Wallets: Support for mobile payment solutions such as Apple Pay, Samsung Pay, and Google Pay makes transactions quick and secure for customers who use these technologies.
- Trend: The adoption of mobile wallet payments has surged, with Statista reporting that over 50% of smartphone users globally are expected to use mobile payments by 2025.
Ethical Considerations in Pricing
From an ethical perspective, especially considering Islamic finance principles, the transparency in zedappliances.com’s pricing model is a positive aspect.
- Absence of Riba Interest: The core service involves a direct exchange of a service for a fee and parts for a price. There’s no indication of interest-based loans or deferred payments with interest charged by zedappliances.com themselves.
- Credit Card Acceptance: While they accept “all major credit cards,” the responsibility for managing any interest charges riba associated with a customer’s personal credit card debt falls on the customer, not directly on zedappliances.com. As a service provider, accepting a wide range of payment methods, including those commonly used, does not inherently make the business itself involved in riba, provided they are not offering interest-based payment plans or loans directly.
Overall, zedappliances.com’s pricing structure appears fair and transparent, aligning well with consumer expectations for clarity in service costs.
Zedappliances.com vs. Competitors
Local Focus vs. National Reach
Zedappliances.com is a prime example of a strong local service provider.
- Localized Advantage:
- Pro: Deep understanding of the local customer base and community.
- Pro: Potentially faster response times for customers within their service areas due to reduced travel.
- Pro: Emphasis on “family-run business” and “honest business practices” can foster strong local trust and word-of-mouth referrals.
- Con: Extremely limited geographic coverage specific UK postcodes only. This means it cannot compete with national services outside its defined area.
- National Competitors e.g., Sears Home Services, Mr. Appliance:
- Pro: Extensive coverage across entire countries or major regions, making them accessible to a much larger customer base.
- Pro: Often have larger fleets of technicians and more established supply chains for parts.
- Con: May lack the personalized, local touch of a family-run business.
- Con: Response times can vary significantly by location and demand.
Specialization vs. Broad Service Offering
Zedappliances.com highlights its specialization, particularly for Bosch, Neff, and Siemens appliances. I-teachers.com Review
- Specialization Advantage:
- Pro: Technicians with “in-depth knowledge” and who “carry most common spare parts” for specialized brands can lead to more efficient and accurate repairs, potentially resolving issues on the first visit.
- Pro: Builds confidence for owners of these premium brands.
- Con: While they service other major appliances, their unique selling proposition is narrowed by this specific brand focus.
- Broad Service Providers e.g., Puls, Local Certified Technicians:
- Pro: Can repair a wider array of brands and older models, offering a one-stop shop for diverse household appliance needs.
- Con: Technicians may have general knowledge rather than deep specialization in a few brands, potentially leading to longer diagnostic times or multiple visits for complex issues.
Online Presence and Trust Signals
Comparing the digital footprint provides insight into customer confidence and accessibility.
- Zedappliances.com’s Online Presence:
- Pro: Clear service descriptions, online booking, and visible customer testimonials contribute to initial trust.
- Con: Lack of a prominent physical address on the homepage, basic social media integration no visible live feeds or engagement metrics, and a less active blog presence compared to industry leaders. This can slightly diminish perceived trustworthiness for users conducting in-depth online vetting.
- Industry Leaders’ Online Presence:
- Pro: Often feature comprehensive online portals, customer service chat, detailed service history tracking, extensive FAQ sections, and robust social media engagement.
- Pro: Prominently display physical headquarters, various certifications, and partnerships to build maximum trust.
- Con: May feel less personal or community-oriented than a local family business.
In essence, zedappliances.com excels as a trusted local specialist within its defined service area, leveraging its family-run ethos and transparent pricing. Its primary “competitors” are other highly-rated local repair services or independent technicians. When compared to national giants, its value proposition shifts from broad accessibility to concentrated, specialized, and personalized local service.
Customer Service and Support at Zedappliances.com
The website explicitly emphasizes “Superior Customer Service” and outlines how they aim to achieve this, focusing on direct communication and ethical practices.
Direct Communication with Engineers
A key promise of Zedappliances.com’s customer service model is direct interaction.
- “Deal directly with the engineer carrying out your repair”: This is a significant advantage. In many larger companies, customers might deal with call center staff who are not directly involved in the repair, leading to communication gaps or delays.
- Continuity of Service: The engineer “sees the job through start to finish.” This means the same person who diagnoses the problem will likely be the one to complete the repair, fostering a sense of accountability and consistent service.
- Benefits: Direct communication can lead to more accurate diagnoses, faster problem resolution, and a personalized customer experience. It also allows customers to ask technical questions directly to the expert. A survey by Accenture in 2020 highlighted that 73% of consumers prefer to communicate directly with the service provider for complex issues.
Transparency and Honesty
The company explicitly states its commitment to “No Hidden Fees” and “Honest Business Practices,” which are foundational to good customer support. Superfood-market.com Review
- No Hidden Fees: This policy directly addresses a common pain point for consumers in the repair industry. Knowing the labor cost upfront helps build trust and avoids unpleasant surprises when the bill arrives. This transparency is a cornerstone of ethical business conduct.
- Honest Business Practices: As a family-run business, they pride themselves on “honest, reliable repair service.” This suggests a long-term approach to customer relationships, valuing reputation over short-term gains. This claim aligns with the overall tone of trustworthiness the website aims to convey.
Availability and Contact Channels
While direct engineer communication is stressed, the initial points of contact are clear.
- Phone Support: Available Monday to Friday, 09:00 to 17:00, for direct voice communication.
- Online Booking: A 24-hour online booking system via Servicemate.app offers continuous access for scheduling appointments.
- Email and Online Form: Provide alternative non-urgent contact methods for inquiries or detailed descriptions of issues.
Customer Testimonials
The website features positive testimonials, which serve as social proof of their commitment to customer service.
- Credibility: The reviews, attributed to “Andrew Davis,” “John Wilson,” and “Will Brooklyn,” are presented as genuine feedback from satisfied customers. They highlight aspects like prompt service, excellent communication, friendly engineers, and quick problem resolution.
- Impact: Positive reviews are crucial for building new customer trust. A BrightLocal survey found that 87% of consumers read online reviews for local businesses in 2022, and 79% trust them as much as personal recommendations.
In summary, zedappliances.com appears to prioritize a customer service model rooted in direct engineer interaction, transparent pricing, and ethical conduct.
This approach aims to build strong trust and loyalty, particularly within its local service area.
Ethical Business Practices at Zedappliances.com
Zedappliances.com makes a clear commitment to “Honest Business Practices” as a core pillar of its operation. Flooringsuperstore.com Review
This claim aligns well with principles of ethical conduct, which are paramount for any service-based business, particularly for those seeking to resonate with a Muslim audience that values integrity in transactions.
Pillars of Stated Ethical Practices
The website highlights several key areas where its ethical commitment is evident:
- Transparency in Pricing: The “No Hidden Fees” policy is a direct reflection of ethical business. By offering a “one-off labour charge that covers the entirety of the repair with any spare parts needed charged on top,” they are upfront about how costs are calculated.
- Avoiding Gharar Uncertainty: In Islamic finance, gharar refers to excessive uncertainty or ambiguity in contracts. Transparent pricing directly combats this by clearly defining the financial terms before the service is rendered, reducing potential disputes or exploitation. This aligns with principles that discourage deception or ambiguity in transactions.
- Honest & Reliable Service: The declaration, “As a Family run business we pride our selves in honest, reliable repair service. You can trust us for a excellent service every time,” speaks to a commitment to delivering on promises and fostering long-term trust.
- Trustworthiness Amanah: This principle is central to Islamic ethics. Businesses are expected to be trustworthy, delivering on their commitments and acting with integrity. A family-run business often naturally leans into this, as their reputation is directly tied to their family name and legacy in the community.
- Customer-Centric Approach: The “Superior Customer Service” claim, specifically the point about dealing directly with the engineer who sees the job through start to finish, implies accountability and a dedication to customer satisfaction.
- Fair Dealing: Treating customers with respect and ensuring their needs are met, without exploitation, is a key ethical imperative. Direct communication with the engineer minimizes miscommunication and ensures problems are resolved efficiently and to the customer’s satisfaction.
Broader Ethical Considerations Beyond Explicit Claims
While the website explicitly states its ethical principles, other aspects contribute to an overall ethical assessment:
- Local Focus: Operating locally with clearly defined service areas WN1-WN8, WA3, WA9-WA12, L39-L40, PR8, PR9 suggests they are focused on serving their community effectively rather than overextending themselves for profit. This can lead to better quality control and more responsible service delivery.
- Experience & Expertise: Mentioning “over 20 years experience from manufacture training through to real-world experience” suggests a commitment to competence. Providing skilled service is an ethical responsibility, ensuring customers receive value for their money and that repairs are done correctly and safely.
- Payment Methods: The acceptance of “all major contactless and card payments as well as transactions with mobile wallets such as Apple, Samsung and Google Pay” simplifies transactions for the customer. As previously noted, while credit card use by customers may involve riba for the customer, the business itself is simply accepting a standard payment method without directly engaging in or promoting interest-based financing on its end. The focus for the business’s own ethical standing would be its direct revenue streams and operations, which appear to be service-for-fee based.
In conclusion, zedappliances.com’s emphasis on transparency, reliability, and direct customer engagement strongly aligns with the principles of ethical business conduct.
Their stated values provide a solid foundation for building and maintaining customer trust within their service area. Boomerangtags.com Review
FAQ
Is Zedappliances.com a legitimate appliance repair service?
Yes, based on the information provided on its website, zedappliances.com appears to be a legitimate local appliance repair service operating in specific postcode areas within the UK.
What types of appliances does Zedappliances.com repair?
Zedappliances.com repairs washing machines, tumble dryers, dishwashers, ovens & hobs, microwaves, and fridge freezers.
Does Zedappliances.com repair all appliance brands?
They repair major brands and specialize in Bosch, Neff, and Siemens products, indicating in-depth knowledge and common spare parts for these specific brands.
What are Zedappliances.com’s operating hours for phone support?
Their phone line 01942 915 407 is open Monday to Friday, from 09:00 to 17:00.
Can I book an appointment with Zedappliances.com online?
Yes, Zedappliances.com offers a 24-hour online booking system through a third-party platform, Servicemate.app. Lavetir.com Review
Does Zedappliances.com have hidden fees?
No, the website explicitly states “No Hidden Fees,” offering a one-off labor charge for the entire repair, with spare parts charged separately.
What payment methods does Zedappliances.com accept?
They accept all major contactless and card payments, as well as mobile wallets such as Apple Pay, Samsung Pay, and Google Pay.
What areas does Zedappliances.com cover?
They cover specific UK postcodes including WN1-WN8, WA3, WA9-WA12, L39-L40, PR8, and PR9.
How much experience do Zedappliances.com engineers have?
Their engineers have over 20 years of experience, including manufacture training and real-world daily experience.
Is Zedappliances.com a family-run business?
Yes, they state they are a family-run business that prides itself on honest and reliable repair service. Puretecfitness.com Review
Are there customer reviews for Zedappliances.com?
Yes, the website features multiple 5-star customer testimonials with names provided.
Does Zedappliances.com offer warranty repairs?
No, the website states they offer a “premium out-of-warranty appliance repair service.”
How can I contact Zedappliances.com via email?
You can contact them via email at [email protected].
What makes Zedappliances.com’s customer service superior?
They claim superior customer service by allowing customers to deal directly with the engineer carrying out the repair, who sees the job through from start to finish.
Does Zedappliances.com have a blog?
Yes, there is a link to a “Blog” section on their website. Psnuniverse.shop Review
What is the advantage of their “one-off labour charge”?
The one-off labor charge provides transparency, meaning customers know the labor cost upfront without concerns about escalating hourly rates for the repair.
Is it better to choose a local appliance repair service like Zedappliances.com or a national chain?
A local service like Zedappliances.com may offer more personalized service and faster response times within their specific area, while national chains offer broader coverage.
The best choice depends on your location and specific needs.
What details should I have ready when booking an appointment?
It’s helpful to have your appliance type, brand, model number if available, a description of the issue, and your preferred appointment time.
How does Zedappliances.com ensure honest business practices?
They claim honesty through transparent pricing no hidden fees and their commitment as a family-run business to provide reliable service. Gas-fix.com Review
Where is Zedappliances.com based?
Zedappliances.com is based in Wigan, UK, serving surrounding postcode areas.
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