Oliverandco.co.uk Review

Based on checking the website Oliverandco.co.uk, it presents itself as a well-established and regulated law firm offering a broad spectrum of legal services for both individuals and businesses in the UK. The site details various areas of law, from personal injury and medical negligence to family law, conveyancing, wills, and extensive business services. The emphasis on being “100% employee owned” is highlighted as a key differentiator, aiming to foster client-focused service. Overall, the website provides a comprehensive overview of their offerings, contact information, and regulatory details, which are all positive indicators.

Here’s an overall review summary:

• Website Professionalism: High. The site is well-structured, easy to navigate, and clearly presents its services.
• Transparency: Good. Information about regulation by the Solicitors Regulation Authority (SRA), company registration number, and VAT number are readily available in the footer.
• Contact Information: Excellent. Phone number and email address are prominently displayed, along with a physical address in Chester, Cheshire.
• Service Scope: Extensive. Covers a wide range of personal and business legal needs, from injury claims to corporate restructuring.
• Client Feedback: Positive. Direct link to Trustpilot reviews is provided, showing confidence in their client satisfaction.
• Ethical Considerations: Generally permissible. The legal services offered (personal injury, conveyancing, wills, business law) are, in principle, permissible, provided the underlying contracts and practices adhere to ethical guidelines, particularly concerning interest-based transactions (riba) in areas like finance and property, which require careful scrutiny in real-world application. The firm itself is a legal service provider, which is a permissible and necessary field.

While the website appears legitimate and professionally managed, certain aspects inherent in legal services, such as financing for commercial properties (Bridging Finance & Funding) or elements of contractual frameworks, could potentially involve interest (riba) in practice. However, the firm is providing legal advice and representation, not directly engaging in the financial transactions themselves. Therefore, as a legal service provider, Oliverandco.co.uk generally aligns with permissible activities. It’s always crucial for individuals to ensure that any specific service they engage for, particularly in finance or property, is structured in an ethically sound manner, free from interest or other forbidden elements.

Here are some alternatives for various ethical professional services that align with sound principles:

• Islamic Finance Services

  

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  • Key Features: Offers Sharia-compliant mortgages, savings, and investment products. Focuses on ethical asset-backed transactions and risk-sharing.
  • Average Price: Varies significantly based on service (e.g., profit rate on financing, advisory fees).
  • Pros: Aligns with ethical financial principles; avoids interest (riba); supports real economic activity.
  • Cons: Fewer providers compared to conventional finance; might have less flexible product options for some niche requirements.

• Halal Investment Platforms

  • Key Features: Provides opportunities to invest in ethically screened companies and Sharia-compliant funds. Diversified portfolios focusing on permissible sectors.
  • Average Price: Management fees typically range from 0.5% to 1.5% of assets under management.
  • Pros: Ethical wealth growth; transparency in investments; supports industries that benefit society.
  • Cons: Limited choice of funds compared to conventional markets; performance might vary based on market conditions and ethical screening criteria.

• Takaful (Islamic Insurance) Providers

  • Key Features: Cooperative system of insurance where participants contribute to a common fund, and losses are shared. Operates on principles of mutual assistance and transparency.
  • Average Price: Contribution rates are calculated based on risk and coverage, similar to conventional premiums.
  • Pros: Ethical and cooperative; avoids elements of uncertainty (gharar) and interest (riba); focuses on mutual support.
  • Cons: Fewer providers in the UK market; may not cover all niche insurance needs available conventionally.

• Ethical Will Writing Services

  • Key Features: Specialised services to draft wills in accordance with ethical principles and relevant legal frameworks. Ensures proper distribution of assets.
  • Average Price: £200 – £600 for a standard will, more for complex estates.
  • Pros: Ensures assets are distributed justly and ethically; peace of mind for the individual and family.
  • Cons: Requires careful consideration of all assets and beneficiaries; potential for complexity if not managed by an expert.

• Business Consulting for Ethical Start-ups

  • Key Features: Provides strategic advice for new businesses, focusing on ethical sourcing, fair labour practices, and socially responsible operations.
  • Average Price: Project-based fees or hourly rates, typically ranging from £500 to several thousand pounds depending on scope.
  • Pros: Helps build a strong, ethical foundation for businesses; contributes to a positive societal impact.
  • Cons: Can be a significant initial investment; finding highly specialised consultants may require thorough research.

• Mediation Services for Family Disputes

  • Key Features: Provides neutral third-party assistance to resolve family conflicts (e.g., divorce, child arrangements) through structured negotiation, aiming for amicable solutions.
  • Average Price: £100 – £200 per hour, or fixed fees for sessions, varying by provider.
  • Pros: Encourages amicable resolution; often less adversarial and costly than court proceedings; preserves relationships where possible.
  • Cons: Success depends on the willingness of all parties to cooperate; not suitable for all dispute types, especially those involving domestic violence.

• Ethical Property Advisory Services

  • Key Features: Offers advice on property transactions, leases, and investments, ensuring compliance with ethical guidelines and avoiding speculative or interest-laden practices.
  • Average Price: Varies based on the scope of advice, from a few hundred pounds for basic consultations to percentage fees for larger transactions.
  • Pros: Ensures property dealings are transparent and fair; avoids problematic financial structures.
  • Cons: Limited number of truly specialised ethical advisors; may require deeper understanding of ethical principles from the client.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Oliverandco.co.uk Review & First Look

Based on an initial comprehensive review of Oliverandco.co.uk, the website presents itself as a highly professional and established legal firm. The design is clean, intuitive, and navigation is straightforward, allowing users to quickly access the extensive range of services offered. The firm, Oliver & Co Solicitors, explicitly states it is 100% employee owned, a unique selling proposition that aims to convey a deeper commitment to client service, suggesting that every employee has a vested interest in delivering excellent results. This structure is intended to foster accountability and a client-focused approach, which is certainly a positive for potential clients.

The homepage immediately highlights key service areas through clear calls to action for “Personal Services” and “Business Services.” This categorisation simplifies the user journey, ensuring visitors can promptly find the relevant section for their needs. From personal injury claims and medical negligence to family law, conveyancing, wills, and intricate corporate and commercial legal advice, the breadth of services is considerable. This wide array indicates a well-resourced firm with diverse legal expertise.

Key observations include:

• Professional Design: Modern, easy-on-the-eye layout with clear typography.
• Intuitive Navigation: Well-organised menus and sub-menus make it simple to drill down into specific legal areas.
• Prominent Contact Information: Phone number (01244 312 306) and email ([email protected]) are easily locatable, along with a physical address in Chester. This enhances trust and accessibility.
• Regulatory Compliance Display: The footer prominently displays regulatory details, including their Solicitors Regulation Authority (SRA) reference number (533647), company registration number (07034465), and VAT number (439 8429 07). This is a critical indicator of legitimacy and adherence to professional standards in the UK legal sector. A quick check of the SRA register confirms their registration and good standing, reinforcing their credibility. According to the SRA’s official website, as of mid-2024, there are over 190,000 solicitors on the roll in England and Wales, with around 9,500 law firms regulated by the SRA, highlighting the importance of clear regulatory information for client assurance.
• Commitment to Transparency: The inclusion of links to their Privacy Policy, Terms & Conditions, and Complaints Procedure further demonstrates a commitment to transparency and client rights.
• Integration of Client Testimonials: A direct link to their Trustpilot profile is featured, allowing potential clients to review independent feedback. As of early 2024, Trustpilot reported over 1.6 billion reviews globally, with a significant number of consumers relying on these reviews for purchase decisions. Highlighting client satisfaction through reputable platforms like Trustpilot is a strong trust-building element.

While the firm appears robust and professional, the nature of legal services can sometimes touch upon areas that require careful consideration. For instance, “Bridging Finance & Funding” listed under Commercial Property services might involve conventional interest-based arrangements. However, as a legal firm, their role would be to advise on the legal aspects of such arrangements rather than providing the finance directly. It is always incumbent upon the client to ensure the financial instruments they engage with are ethically sound. Oliver & Co Solicitors is a legitimate entity providing legal services, which are permissible activities.

Oliverandco.co.uk Pros & Cons

When evaluating Oliverandco.co.uk, it’s worth breaking down the positive aspects and any potential areas for consideration. The website, and by extension the firm it represents, showcases a number of strengths that would appeal to potential clients in the UK. Ibblaw.co.uk Review

Pros of Oliverandco.co.uk

• Strong Regulatory Compliance and Transparency: The website explicitly states its regulation by the Solicitors Regulation Authority (SRA) with a clear SRA reference number (533647), company registration number (07034465), and VAT number. This is paramount for a legal firm operating in the UK, as it assures clients of adherence to professional standards and ethical conduct. A study by LexisNexis Legal & Professional in 2023 indicated that 78% of legal clients consider a firm’s regulatory compliance and transparency to be a “very important” or “extremely important” factor when choosing legal representation.
• Extensive Service Portfolio: Oliver & Co Solicitors offers a broad spectrum of services, catering to both personal and business legal needs. This includes personal injury, medical negligence, family law, conveyancing, wills, probate, and various business services like corporate & commercial law, employment law, and dispute resolution. This comprehensive offering means clients can often find multiple legal solutions under one roof, simplifying their legal journey. The diversity of services also suggests a robust team of specialists within the firm.
• Client-Centric Ethos (Employee Ownership): The firm proudly highlights its “100% employee owned” status. This model is often associated with higher employee engagement and a greater commitment to client satisfaction, as staff members directly benefit from the firm’s success and reputation. This is a unique differentiator in the competitive legal market, potentially fostering a more dedicated and accountable service. Data from the Employee Ownership Association (EOA) in the UK shows that employee-owned businesses often report higher levels of productivity, resilience, and employee satisfaction compared to traditionally owned companies.
• Clear Contact Information and Accessibility: The website provides a clear telephone number, email address, and physical address, making it easy for potential clients to get in touch. This accessibility is crucial for legal services, where direct communication is often preferred. The presence of a “Contact us” page with a form also provides multiple avenues for initial engagement.
• Positive External Validation (Trustpilot): The inclusion of a direct link to their Trustpilot profile demonstrates confidence in their client feedback and provides third-party validation. This allows prospective clients to read unfiltered reviews, which is a powerful tool for building trust. According to a 2023 survey by BrightLocal, 87% of consumers read online reviews for local businesses, with Trustpilot being one of the most recognised platforms.
• Informative Content and Resources: The website features a “News” and “Guides” section, offering valuable information on various legal topics. This not only positions the firm as a knowledge leader but also provides useful resources for individuals seeking to understand legal processes or issues. For example, recent news articles cover topics like “Delayed Diagnosis of Multiple Myeloma” and “Understanding Conveyancing searches in England and Wales,” which are highly relevant to their target audience.

Cons of Oliverandco.co.uk

While the website is robust, there are a few minor points for consideration, though none fundamentally detract from its legitimacy:

• Lack of Pricing Transparency (Typical for Legal Services): While common in the legal sector, the website doesn’t provide upfront pricing for its services. This is understandable given the bespoke nature of legal work, but it means clients need to actively engage with the firm to get a quote. For some services, such as simple will writing or conveyancing, more indicative pricing could be beneficial for initial client budgeting.
• Broadness of Services (Potential Specialisation Questions): While extensive service offerings are a pro, for highly niche legal issues, some clients might seek a firm known for deep specialisation in only one or two specific areas. However, Oliver & Co mitigates this by having dedicated sub-pages for almost every listed service, indicating specific expertise within each domain.
• Future-Dating of News Articles: A small detail noted on the “News” section is that some articles are dated in the future (e.g., “June 3, 2025,” “May 27, 2025”). This is likely a minor error in content scheduling or a display bug, but it could momentarily create confusion for a very observant user.
• No Live Chat Support: For immediate queries, some modern websites offer live chat functionalities. While they provide a phone number and email, a live chat could enhance instantaneous client engagement, especially outside of standard business hours. However, for complex legal matters, direct phone contact or an email is generally preferred.

In summary, the pros significantly outweigh any minor cons. Oliverandco.co.uk is a highly professional and transparent website representing a legitimate and reputable legal firm. The primary ethical consideration, as with any legal or financial service, lies in the specific terms of engagement for services that might touch upon interest-based transactions, but this is a client responsibility to ensure adherence to their own principles. The firm itself offers a valuable and permissible service within the UK legal landscape.

Oliverandco.co.uk Alternatives

When it comes to legal services in the UK, especially for personal and business matters, there are numerous reputable firms that offer similar expertise to Oliver & Co Solicitors. The key is finding a firm that not only aligns with your specific legal needs but also operates with transparency and professionalism. While it’s crucial to select a firm based on individual case requirements and suitability, here are some well-regarded alternatives in the UK legal landscape, none of which explicitly promote forbidden activities based on their public-facing information:

1. Slater and Gordon Lawyers

   • Key Features: One of the UK’s largest consumer law firms, offering extensive services in personal injury, family law, employment law, and conveyancing. Known for their “no win, no fee” arrangements in certain claims.
   • Average Price: Varies by service; many personal injury claims are “no win, no fee,” while other services are quoted on a case-by-case basis.
   • Pros: Large national presence with multiple offices; high public recognition; wide range of consumer-focused legal services.
   • Cons: Due to size, may sometimes feel less personal; specialisation might vary by office location.
   • Amazon Search: Slater and Gordon (Note: Legal services are not sold on Amazon, this is for general search).

2. Irwin Mitchell LLP

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   • Key Features: A leading UK law firm with a strong reputation in personal injury, medical negligence, family law, and private wealth. They also have a significant business legal services division.
   • Average Price: Custom quotes based on case complexity.
   • Pros: Highly experienced in complex personal injury and medical negligence cases; extensive national network; strong client testimonials.
   • Cons: Can be perceived as a premium service, potentially leading to higher costs for some matters.
   • Amazon Search: Irwin Mitchell

3. Stephensons Solicitors LLP

   • Key Features: A full-service law firm with expertise in personal legal services (family, conveyancing, wills, personal injury) and commercial law. They are known for innovation and client-focused technology.
   • Average Price: Case-dependent; offers fixed fees for some services like wills and conveyancing.
   • Pros: Broad service offering; good client communication; strong regional presence, particularly in the North West.
   • Cons: May not have the same national brand recognition as larger counterparts.
   • Amazon Search: Stephensons Solicitors

4. Co-op Legal Services

   • Key Features: Part of the wider Co-operative Group, offering accessible and affordable legal services online and over the phone, including wills, probate, family law, and conveyancing.
   • Average Price: Often provides fixed fees for common services, e.g., wills from £150-£300, conveyancing from £800-£1,500.
   • Pros: Transparent fixed pricing for many services; strong brand trust due to Co-op affiliation; convenient online service.
   • Cons: Less suitable for complex, bespoke litigation; some services might be more generalist than highly specialised.
   • Amazon Search: Co-op Legal Services

5. Simpson Miller Solicitors

   • Key Features: Specialises in personal injury, medical negligence, and professional negligence claims. They are known for handling complex and sensitive cases.
   • Average Price: Primarily “no win, no fee” for personal injury and negligence claims.
   • Pros: Highly focused expertise in injury and negligence; strong track record in securing compensation.
   • Cons: Less diverse in general legal services; not a one-stop shop for all legal needs.
   • Amazon Search: Simpson Miller Solicitors

6. Wright Hassall LLP Groupnexus.co.uk Review

   • Key Features: A reputable law firm with a strong regional presence, offering a comprehensive range of legal services for individuals and businesses, including commercial property, corporate, dispute resolution, and family law.
   • Average Price: Quoted on an individual basis.
   • Pros: Established history and reputation; strong business law capabilities; good regional reach.
   • Cons: May be less known nationally for consumer law compared to bigger firms.
   • Amazon Search: Wright Hassall

7. National Association of Licensed Paralegals (NALP) Accredited Services

   • Key Features: While not a single firm, NALP provides a directory of qualified and regulated paralegals who can offer various legal services at potentially lower costs than solicitors, especially for specific tasks like drafting documents, legal research, or simple representation.
   • Average Price: Significantly lower than solicitors, often hourly rates from £30-£70.
   • Pros: More affordable for certain legal tasks; offers a viable alternative for less complex matters.
   • Cons: Paralegals have more limited practice rights than solicitors; cannot handle reserved legal activities (e.g., litigation in higher courts without supervision); requires careful selection of accredited professionals.
   • Amazon Search: Legal Paralegal Services UK

Choosing the right legal service is a significant decision. Always perform your own due diligence, compare services, and ensure the chosen firm’s practices align with your personal and ethical values. The Solicitors Regulation Authority (SRA) website is an invaluable resource for verifying the legitimacy of any legal firm in England and Wales.

How to Choose a Reputable UK Law Firm

Choosing a reputable UK law firm like Oliver & Co Solicitors, or any of its alternatives, involves a blend of practical considerations and ethical due diligence. It’s not just about finding someone to handle your case; it’s about finding a partner who understands your needs, acts in your best interest, and operates with integrity. This is particularly crucial in the UK’s dynamic legal landscape, where the quality of representation can significantly impact outcomes.

Verifying Credentials and Regulation

The first and most critical step is to verify the firm’s credentials. In England and Wales, the primary regulatory body for solicitors and law firms is the Solicitors Regulation Authority (SRA). Any legitimate firm will prominently display their SRA number on their website.

• Check the SRA Register: Always cross-reference the SRA number on the firm’s website with the official SRA Register. This online database confirms whether a firm and its individual solicitors are authorised to practice, are currently regulated, and if there are any disciplinary actions against them. For example, Oliver & Co Solicitors lists SRA reference no. 533647.
• Company House Registration: For limited companies, check their registration details on the Companies House website. This provides public information about the company’s directors, registered address, and filing history. Oliver & Co Solicitors Limited is registered in England and Wales (registered number 07034465).
• Professional Indemnity Insurance: Reputable law firms are required to hold professional indemnity insurance. While this information isn’t always publicly displayed in detail on their website, knowing that they have it provides a layer of protection in case of professional negligence. You can often confirm this during initial consultations.

Assessing Specialisation and Experience

Just as you wouldn’t ask a general practitioner to perform complex surgery, you wouldn’t want a generalist lawyer handling a highly specialised case if a specialist is available. Covermybubble.co.uk Review

• Review Service Areas: Look at the specific legal services offered. Does the firm clearly delineate its areas of expertise? For instance, Oliver & Co has detailed sections for Personal Injury, Medical Negligence, Conveyancing, and various Business Services, indicating distinct practice areas.
• Look for Case Studies and Success Stories: Many firms showcase anonymous or consented case studies on their websites. These can provide insights into their track record and the types of cases they handle successfully. Oliver & Co’s “Case Studies” section is a good example.
• Check Lawyer Profiles: Investigate the experience and qualifications of the individual solicitors who would be handling your case. Look for their years of practice, specific accreditations, and any awards or recognitions.
• Industry Recognition: Has the firm or its individual solicitors received recognition from legal directories such as The Legal 500 or Chambers and Partners? These directories conduct extensive research and peer reviews to rank law firms and individual lawyers.

Transparency in Communication and Fees

Clarity is key, especially when it comes to legal processes and costs.

• Clear Communication Channels: A good firm will make it easy to contact them through phone, email, and a physical address. They should respond promptly to enquiries.
• Fee Structure Discussion: Before engaging a firm, ensure you have a clear understanding of their fee structure. Will they charge an hourly rate, a fixed fee, or work on a “no win, no fee” basis (common in personal injury cases)? Ask for a breakdown of potential disbursements (third-party costs) and VAT. The Solicitors Regulation Authority (SRA) requires firms to publish pricing information for certain services, such as residential conveyancing, probate, and employment tribunals.
• Complaints Procedure: A reputable firm will have a clear and accessible complaints procedure. This demonstrates their commitment to client satisfaction and their willingness to address any issues promptly and fairly. Oliver & Co provides a direct link to their Complaints Procedure.

Client Testimonials and Reputation

While testimonials can be subjective, they offer valuable insights into other clients’ experiences.

• Independent Review Platforms: Check independent review platforms like Trustpilot, Google Reviews, or Review Solicitors. Look not just at the star rating, but also read through a range of reviews to get a balanced perspective. Pay attention to how the firm responds to both positive and negative feedback. Oliver & Co directly links to their Trustpilot page.
• Word-of-Mouth Referrals: Personal recommendations from friends, family, or business associates who have had positive experiences with a law firm can be highly reliable.
• Professional Referrals: If you have an accountant, financial advisor, or other professional, they might be able to recommend reputable law firms based on their own professional networks.

Ethical Considerations

For individuals seeking legal services that align with specific ethical principles, particularly for those who adhere to principles that discourage interest-based transactions (riba) or speculative investments, extra scrutiny is required.

• Financial Services: If seeking advice on financial matters (e.g., commercial property financing, investments), inquire whether the firm has experience with or can guide you towards alternative, ethically compliant financial structures (e.g., Islamic finance options like murabaha or ijara for property, or Sharia-compliant investments). While a law firm’s primary role is legal advice, a good firm will respect client’s ethical boundaries.
• Transparency and Fairness: Ensure the firm’s practices are transparent and fair. Avoid firms that encourage deceptive practices or operate in areas known for exploitation.

By meticulously following these steps, you can significantly increase your chances of selecting a reputable and effective UK law firm that meets your legal and ethical requirements. The process might seem detailed, but the potential ramifications of choosing the wrong firm make this due diligence worthwhile.

Understanding Legal Costs: Oliverandco.co.uk Pricing and General Practices

When engaging a law firm like Oliver & Co Solicitors, understanding the potential costs involved is paramount. Unlike purchasing a product with a fixed price tag, legal services are often bespoke and their costs can vary significantly based on the complexity, duration, and specific expertise required for a case. While Oliverandco.co.uk, like many UK law firms, does not publish a universal price list on its website due to the tailored nature of legal work, they are expected to be transparent about their fees once engaged. Bookprotectors.co.uk Review

General Legal Pricing Models in the UK

In the UK, legal fees typically fall into several categories:

• Hourly Rates: This is the most common model. The solicitor charges a set amount for every hour (or part thereof) they spend working on your case. Rates vary widely based on the solicitor’s experience, their specialisation, and the firm’s location. For example, a newly qualified solicitor might charge £150-£250 per hour, while a senior partner in a London firm could charge £500-£1,000+ per hour.
• Fixed Fees: For certain predictable legal services, firms offer a fixed fee. This provides cost certainty for the client. Common services offered on a fixed-fee basis include:
  • Wills: A simple will might cost £150-£300, while a mirror will for a couple could be £250-£500.
  • Residential Conveyancing: Fees can range from £800-£2,000 for standard transactions, plus disbursements (third-party costs like search fees, Land Registry fees, Stamp Duty Land Tax).
  • Divorce (Uncontested): May be offered at a fixed fee, typically £500-£1,500, excluding court fees.
  • Power of Attorney: Often £200-£400 per document.
• Conditional Fee Agreements (CFAs) / “No Win, No Fee”: Predominantly used in personal injury, medical negligence, and some other litigation cases. Under a CFA, you only pay your solicitor’s legal fees if your case is successful. If you win, the solicitor takes a “success fee” (a percentage of their normal fees, capped at a maximum of 25% of certain damages in personal injury claims, excluding future loss and care costs), plus their normal fees. If you lose, you typically pay nothing to your solicitor. However, you might still be liable for the other side’s legal costs and your own disbursements, which is why After the Event (ATE) insurance is often recommended alongside CFAs to cover these risks.
• Damages-Based Agreements (DBAs): Similar to CFAs, but the solicitor’s fee is a percentage of the damages awarded if the case is successful. The maximum percentage that can be charged is 50% of the damages. DBAs are less common than CFAs and are subject to strict regulations.
• Retainers: Some firms may require an upfront payment (retainer) that is held in a client account and drawn down as work progresses. This is common for ongoing or complex cases.

Oliver & Co Solicitors’ Approach to Pricing

While specific fee details are not on their public site, as a SRA-regulated firm, Oliver & Co Solicitors would adhere to the SRA’s Standards and Regulations (STaRs), which include transparency rules. This means they are required to:

• Provide a Clear Estimate: Before commencing work, they should provide a clear written estimate of costs, including any potential disbursements and VAT.
• Explain the Fee Basis: They must explain how their fees are calculated (e.g., hourly rate, fixed fee, CFA).
• Inform of Changes: If circumstances change and the costs are likely to exceed the initial estimate, they must inform you promptly.
• Offer a Client Care Letter: This letter outlines the scope of work, who will be handling your case, the costs, and the complaints procedure.

For services like Personal Injury and Medical Negligence, it is highly likely that Oliver & Co operates on a “no win, no fee” basis, given its prevalence in the UK for these types of claims. For other services such as Conveyancing, Wills, or certain Family Law matters, fixed fees are probable, especially for more straightforward cases. Business services, due to their inherent complexity and variability, are almost certainly charged on an hourly rate or a negotiated project basis.

The Importance of a Detailed Client Care Letter

Regardless of the pricing model, the Client Care Letter is your fundamental document. It should detail:

• The agreed scope of work.
• The fee basis and estimated total cost.
• Any additional costs or disbursements.
• Who will be handling your case and their experience level.
• The complaints procedure.
• Information about insurance if applicable (e.g., ATE insurance for CFAs).

Always ensure you read and fully understand this letter before signing it. If anything is unclear, ask for clarification. Transparency from the outset prevents misunderstandings and builds a strong foundation for the client-solicitor relationship. While Oliverandco.co.uk doesn’t offer a specific pricing page, their SRA regulation means they are obligated to provide this critical information directly to clients. Clementinewade.co.uk Review

Navigating Specific Legal Services: Oliverandco.co.uk Features and Offerings

Oliverandco.co.uk presents a vast array of legal services, divided into “Personal Services” and “Business Services.” This structured approach allows clients to pinpoint their needs quickly. Let’s delve into some of the key features and offerings that make up their comprehensive portfolio.

Personal Legal Services

Oliver & Co Solicitors provides extensive support for individuals facing various legal challenges.

• Personal Injury Claims: This is a significant area of expertise for the firm. They cover a wide spectrum of injuries, including:

  • Road Traffic Accidents: From whiplash to serious injury claims, covering drivers, passengers, cyclists, and pedestrians. Data from the Department for Transport showed 135,248 casualties of all severities in reported road accidents in Great Britain in 2022, highlighting the frequent need for such legal services.
  • Accidents at Work: Claims arising from employer negligence, unsafe working conditions, or inadequate training. The Health and Safety Executive (HSE) reported 1.8 million working people suffering from a work-related illness and 135 fatal injuries in 2022/23 in Great Britain.
  • Accidents in Public Places: Slips, trips, and falls due to negligence in public or private premises.
  • Defective & Faulty Product Claims: Pursuing compensation for injuries caused by unsafe products.
  • Fatal Accidents: Providing legal support to bereaved families.
  • Specialised Injury Claims: Including head injuries, amputation claims, back injuries, facial scarring, and even negligent beauty treatment claims.
  • Claim Calculator: The website even features a “Claim Calculator” to give potential clients a preliminary idea of potential compensation, though this would be indicative and not a guarantee.

• Medical Negligence Claims: This highly specialised field involves pursuing compensation for harm caused by substandard medical care. Oliver & Co details a wide range of claims, such as:

  • Delayed or Failed Diagnosis: Including critical conditions like cancer.
  • Surgical Errors: Mistakes made during operations.
  • Hospital Negligence & Medication Errors: Issues within hospital settings.
  • Birth Injury Claims: Including cerebral palsy and Group B Streptococcus.
  • Dental Negligence: Issues arising from dental treatment.
  • Specific Conditions: Cases related to Cauda Equina Syndrome, Necrotising Fasciitis, and missed fractures. Medical negligence claims are complex and require significant expertise, as evidenced by NHS Resolution data showing £2.6 billion paid out in clinical negligence claims in 2022/23.

• Family Law: A sensitive yet crucial area, covering: Yor-car-hire.co.uk Review

  • Divorce and Separation: Legal dissolution of marriage and related matters.
  • Children Matters: Disputes concerning child arrangements, custody, and parental responsibility.
  • Civil Partnerships: Legal advice for registered civil partners.
  • Domestic Violence: Providing legal protection and support.
  • Financial Security: Advice on financial settlements during separation.
  • Mediation: Encouraging amicable resolution of family disputes.
  • Free Family Law Advice: A valuable initial offering for those exploring options.

• Conveyancing: The legal process of transferring property ownership. Oliver & Co covers:

  • Home Sale and Purchase: For both first-time buyers and experienced movers.
  • Remortgaging: Legal aspects of changing mortgage providers.
  • Leasehold Properties & Extensions: Specific advice for leasehold matters.
  • The Oliver & Co Conveyancing App: An interesting technological feature aimed at streamlining communication and tracking progress for clients. This indicates a modern approach to client service.

• Wills, Probate & Tax Planning: Essential for estate management and future planning:

  • Will Solicitors: Drafting legally sound wills.
  • Probate and Estate Administration: Managing the assets of a deceased person.
  • Lasting Power of Attorney (LPA): Appointing someone to make decisions on your behalf.
  • Estate and Tax Planning: Advice on mitigating inheritance tax.
  • Court of Protection: Dealing with financial and welfare decisions for those lacking mental capacity.
• Dispute Resolution & Litigation (Personal): Handling conflicts outside of formal injury claims:

  • Probate Disputes: Contesting wills or estate administration.
  • Professional Negligence: Claims against other professionals.

Business Legal Services

The firm also caters to the legal needs of various businesses, from start-ups to large enterprises.

• Commercial Property: Key legal aspects of business premises: Airwaay.co.uk Review

  • Business Leases & Renewals: Drafting and negotiating lease agreements.
  • Landlord & Tenant Disputes: Resolving conflicts between commercial landlords and tenants.
  • Land Acquisitions & Disposals: Legal guidance on buying and selling commercial land.
  • Bridging Finance & Funding: Legal advice on short-term financing for property, though as previously noted, clients should ensure the actual finance obtained adheres to ethical principles.

• Corporate & Commercial: Comprehensive support for business operations:

  • Business Sales, Purchases & Restructuring: Legal support for mergers, acquisitions, and reorganisation.
  • Business Start-Ups & Company Formations: Guiding new businesses through legal setup.
  • Shareholder & Partnership Agreements: Drafting agreements to govern business relationships.
  • Data Protection & E-Commerce: Ensuring compliance with regulations like GDPR.
  • Employee Ownership Trusts: Legal advice on the firm’s own model of employee ownership.

• Employment Law: Navigating the complexities of employer-employee relationships:

  • Contracts of Employment, Handbooks, Policies & Procedures: Drafting essential workplace documents.
  • Settlement Agreements: Legal advice on severing employment relationships.

• Contractual Frameworks: Ensuring robust legal agreements for businesses:

  • Business Relationships & Supply/Service Level Agreements: Formalising commercial interactions.
  • Terms & Conditions of Business: Essential for clear operational guidelines.

• Dispute Resolution & Litigation (Business): Resolving commercial conflicts:

  • Business Disputes: Handling disagreements between businesses.
  • Insolvency Services: Legal advice during financial distress.
  • Franchise Disputes: Conflicts related to franchise agreements.

The sheer volume and detail of services listed on Oliverandco.co.uk demonstrate a firm with significant capacity and specialisation across numerous legal domains. The structured presentation makes it easy for potential clients to identify if their specific legal need is covered by Oliver & Co Solicitors. Slush.co.uk Review

How to Engage and Work with Oliverandco.co.uk

Engaging a law firm can feel like a significant step, but Oliverandco.co.uk aims to make the process as straightforward as possible. For anyone considering their services, understanding the general steps involved in working with a UK legal firm is crucial. While specific details might vary by case and service, the overall flow usually adheres to a standard professional protocol.

Initial Contact and Consultation

The first step is typically to make an initial enquiry. Oliver & Co Solicitors provides multiple avenues for this:

• Telephone: A direct phone number (01244 312 306) is prominently displayed across their website. This allows for immediate verbal contact and often the quickest way to get an initial response.
• Email: An email address ([email protected]) is provided, suitable for non-urgent enquiries or for sending initial documentation.
• Online Contact Form: Their “Contact Us” page usually features a form where you can submit your details and a brief description of your legal issue.
• Direct Visit: For those local to Chester, their physical address (Douglas House, 117 Foregate Street, Chester, Cheshire, CH1 1HE) suggests the option for an in-person visit, though calling ahead is always advisable.

During this initial contact, you’ll generally provide a brief overview of your legal need. The firm will then assess whether they can assist you and who within their team is best suited to handle your matter. Many firms offer a free initial consultation, particularly for personal injury or medical negligence cases, to assess the viability of a claim. For other areas, there might be a nominal fee for the first meeting.

Client Care Letter and Engagement

Once Oliver & Co (or any law firm) agrees to take on your case, they are legally required to send you a Client Care Letter. This document is absolutely vital, and you must read it thoroughly. It will detail:

• Scope of Work: What specific legal services they will provide.
• Key Personnel: Who will be handling your case (e.g., specific solicitor, paralegal) and their experience level.
• Fee Structure: How you will be charged (hourly rate, fixed fee, “no win, no fee” conditional fee agreement), the estimated costs, and any potential disbursements. This is where you gain clarity on Oliverandco.co.uk pricing for your specific case.
• Terms and Conditions: The general terms under which they will provide their services.
• Complaints Procedure: Information on how to raise a concern if you are dissatisfied with their service.

You typically need to sign and return a copy of this letter to formally engage the firm. This serves as the contract between you and Oliver & Co Solicitors. Do not hesitate to ask questions if any part of the Client Care Letter is unclear. Nicoman.co.uk Review

Communication and Progress

Effective communication is the cornerstone of a successful client-solicitor relationship.

• Designated Contact: You will usually have a primary solicitor or legal executive responsible for your case. They will be your main point of contact.
• Regular Updates: Expect to receive regular updates on the progress of your case, whether through phone calls, emails, or scheduled meetings. The frequency of these updates will depend on the nature and pace of your legal matter.
• Providing Information: You will need to provide all relevant information, documents, and instructions promptly. Delays on your part can impact the progress of your case.
• Queries and Concerns: Don’t be afraid to ask questions. A good solicitor will explain legal jargon and procedures in plain English. If you have concerns, raise them with your designated contact or through the complaints procedure if necessary.

Billing and Payments

• Interim Bills: For long-running cases or those charged on an hourly basis, you may receive interim bills at regular intervals (e.g., monthly or quarterly). This helps manage cash flow and keeps you informed of accumulating costs.
• Disbursements: Be aware that in addition to legal fees, you will be responsible for “disbursements.” These are payments made by the law firm to third parties on your behalf, such as court fees, expert witness fees, barrister fees, search fees in conveyancing, or Land Registry fees. These are passed on to you at cost.
• Payment Methods: Firms usually accept various payment methods, including bank transfers, debit cards, and sometimes credit cards (though be aware of any interest charges if using credit).

Conclusion of the Case

Once your legal matter concludes, Oliver & Co Solicitors will finalise all necessary documentation, such as transferring property, concluding a claim, or completing probate. They will issue a final bill and ensure all loose ends are tied up. They may also ask for your feedback on their services.

Working with a reputable firm like Oliverandco.co.uk involves a clear process from initial enquiry to case conclusion. By understanding these steps and maintaining open communication, clients can navigate their legal issues with greater confidence.

Considerations for Ethical and Permissible Legal Services

When engaging with legal services, particularly for individuals who adhere to specific ethical frameworks, it’s crucial to consider how these services align with broader principles. While the provision of legal advice itself is generally permissible and necessary, the nature of some legal matters or the underlying financial arrangements they facilitate can raise ethical questions. Oliverandco.co.uk offers a comprehensive suite of services, and for many of these, there are no inherent conflicts. However, a deeper dive into areas touching finance and certain contractual arrangements is always prudent.

Legal Services and Ethical Frameworks

Legal firms essentially provide expertise in navigating the laws of the land. This includes representing clients, drafting documents, and offering counsel. The core function of a solicitor – to uphold justice, protect rights, and resolve disputes – is fundamentally aligned with ethical values that promote fairness and order in society. Pridehearing.co.uk Review

Generally Permissible Services:

• Personal Injury Claims: Seeking compensation for harm suffered due to negligence is about redressing wrongs and ensuring justice, which is permissible.
• Medical Negligence Claims: Holding medical professionals accountable for substandard care that causes harm aligns with seeking justice and proper compensation.
• Family Law (Divorce, Child Matters, Domestic Violence): These services address critical societal needs, protecting vulnerable individuals and resolving disputes amicably where possible. Mediation, a key offering by Oliver & Co, is particularly encouraged for its focus on conciliation.
• Wills, Probate & Tax Planning: Preparing for one’s passing, ensuring equitable distribution of assets, and managing estates according to wishes are important and permissible. Estate planning to reduce legitimate tax liabilities is also generally acceptable.
• Employment Law: Ensuring fair contracts, resolving workplace disputes, and protecting employee or employer rights are essential for a just working environment.
• Dispute Resolution & Litigation: Resolving conflicts through legal means, whether personal or business, is a necessary function for societal order.

Areas Requiring Careful Scrutiny (Client’s Responsibility)

While Oliver & Co Solicitors provides the legal advice for these services, the actual implementation or the underlying financial instruments involved should be scrutinised by the client to ensure alignment with their ethical principles.

• Conveyancing and Property Transactions:

  • Remortgaging & Bridging Finance: The legal services provided here involve drafting and reviewing contracts. However, the actual financing obtained for a mortgage or bridging loan through banks or lenders often involves interest (riba). For individuals adhering to principles against interest, they would need to seek out Sharia-compliant financing options (e.g., via Islamic banks or specific products) for the actual purchase or remortgage, and then engage a legal firm to handle the conveyancing aspects for these compliant structures. Oliver & Co’s role would be to ensure the legal process is sound, regardless of the finance’s source, but the client must ensure the financial product itself is ethically sound.
  • Limited Company Buy-to-Lets: Similar to other property financing, if the purchase is financed through conventional interest-bearing loans, it would conflict with principles against riba. Ethical property investment would require alternative, interest-free financing models.

• Corporate & Commercial Law (e.g., Joint Ventures, Business Sales, Purchases, Restructuring):

  • Business Relationships & Contracts: Legal advice on commercial agreements is vital. However, if a business inherently deals in forbidden activities (e.g., alcohol production, gambling, interest-based lending), then providing legal services to such a business would be problematic. Similarly, if the agreements themselves contain interest clauses (e.g., late payment penalties with interest), clients must ensure these are either avoided or legally navigated without participation.
  • Licensing: If the licensing pertains to activities deemed unethical, engaging legal services for such licences would be ethically questionable.

Proactive Ethical Engagement

Clients should engage openly with their legal representatives about their specific ethical requirements, especially concerning financial products. A reputable firm may not specialise in Islamic finance, but they should be able to: Nubattery.co.uk Review

• Understand and respect your ethical boundaries.
• Advise on the legal implications of seeking alternative, ethically compliant financial solutions.
• Draft or review contracts to minimise or avoid ethically problematic clauses where possible.

In summary, Oliverandco.co.uk, as a general legal practice, offers services that are overwhelmingly permissible. The ethical responsibility primarily falls on the client to ensure that the specific financial products or business activities they are pursuing through the legal process align with their personal ethical convictions, particularly regarding interest-based transactions. The firm provides the necessary legal framework for these activities, but clients must ensure the underlying substance is sound.

Oliverandco.co.uk vs. Competitors: A Comparative Look

When selecting a law firm, comparing Oliverandco.co.uk against its competitors provides valuable context. The UK legal market is diverse, ranging from large national firms to specialised boutiques and accessible online services. While direct, granular comparisons on pricing or specific case outcomes are difficult without individual quotes, we can assess their positioning based on their website presentation and publicly available information.

Oliverandco.co.uk’s Positioning

Oliver & Co Solicitors distinguishes itself with a few key features:

• Employee Ownership: This is their most heavily emphasised differentiator. Being “100% employee owned” suggests a collective commitment to client service and a vested interest from every team member. This structure is relatively rare in the UK legal sector and is often linked to higher employee engagement and potentially more stable client relationships.
• Comprehensive Service Offering: They provide a wide range of services for both individuals and businesses, suggesting they aim to be a “one-stop shop” for many legal needs. This broadness can be a convenience for clients who might have multiple, interconnected legal requirements (e.g., family law and conveyancing simultaneously).
• Established Local Presence (Chester): While offering a national reach, their physical base in Chester implies a strong connection to the local community and regional expertise. Many clients prefer firms with a tangible presence they can visit.
• Technological Integration (Conveyancing App): The mention of a “Conveyancing App” indicates a willingness to leverage technology to improve client experience and efficiency, which is a modern approach in an often traditional industry.
• Trustpilot Integration: Directly linking to their Trustpilot reviews shows confidence in their client satisfaction and embraces independent public feedback.

Comparison with Major National Firms (e.g., Slater and Gordon, Irwin Mitchell)

• Scale and Brand Recognition: Firms like Slater and Gordon or Irwin Mitchell are significantly larger, with offices across major UK cities. They often have higher brand recognition due to extensive marketing campaigns. Oliver & Co, while reputable, operates on a smaller, regional scale.
• Specialisation Depth: While Oliver & Co offers broad services, larger firms might have more specialised departments with a greater number of senior solicitors focusing on highly niche areas (e.g., specific types of corporate finance or international litigation). However, Oliver & Co’s detailed service pages suggest strong specialisation within their chosen areas.
• Pricing: Larger firms often have higher overheads, which can sometimes translate to higher hourly rates, especially in prime city locations. However, their economies of scale might also allow for competitive fixed fees in certain high-volume areas like personal injury. Oliver & Co’s pricing would be more competitive in its regional market.
• Client Experience: While large firms aim for consistency, smaller, employee-owned firms like Oliver & Co might offer a more personalised, direct approach where clients feel more connected to the entire team.

Comparison with Online/Volume Legal Services (e.g., Co-op Legal Services)

• Accessibility and Pricing Transparency: Online services often excel in providing fixed fees for straightforward services (wills, simple divorces, conveyancing) and are accessible from anywhere. Co-op Legal Services is a prime example. Oliver & Co, while using technology, still retains a more traditional, office-based firm feel, meaning initial consultations might be more detailed before pricing is confirmed.
• Complexity Handling: Firms like Oliver & Co are better equipped to handle complex and litigious matters (e.g., severe medical negligence, intricate business disputes) where face-to-face interaction, detailed investigation, and bespoke strategy are crucial. Online services are often geared towards simpler, transactional legal needs.
• Human Element: For many, legal issues are deeply personal. Oliver & Co’s emphasis on employee ownership and a clear physical presence suggests a strong human element, which some clients prefer over purely online interactions.

Comparison with Boutique/Niche Firms

• Focus: Boutique firms might specialise in one or two very specific areas (e.g., only commercial property litigation). Oliver & Co offers a broader, but still focused, range of services.
• Client Profile: Niche firms often target specific client segments (e.g., high-net-worth individuals, specific industries). Oliver & Co serves a broader mix of personal and business clients.

Overall Assessment

Oliverandco.co.uk positions itself as a robust, client-focused, and reputable mid-sized firm with a strong regional base and comprehensive service offerings. Its employee-owned model is a distinct advantage, potentially fostering superior service. While it may not have the sheer scale or national marketing budget of the largest firms, its transparency, clear regulatory compliance, and positive online reviews suggest it stands as a credible and competitive choice in the UK legal market, particularly for those seeking a more personal touch combined with a broad range of expertise. For ethical considerations, it aligns well with other legitimate legal service providers, where the client’s own diligence is key for ensuring underlying financial or business practices are compliant with their values.

How to Handle Complaints with Oliverandco.co.uk (General Legal Firm Complaints Process)

Even with reputable firms like Oliverandco.co.uk, issues can sometimes arise. Understanding the complaints procedure is crucial for any client, as it provides a structured path to resolve concerns. Oliver & Co, as a Solicitors Regulation Authority (SRA) regulated firm, is legally obliged to have a clear and accessible complaints process. This transparency is a positive indicator of their professionalism and commitment to client satisfaction. Gthomasandsons.co.uk Review

Step 1: Internal Complaints Procedure

The first port of call for any complaint should always be the firm itself. Oliver & Co Solicitors, like all SRA-regulated firms, will have an internal complaints handling procedure. Their website explicitly links to a “Complaints Procedure” document, which is excellent practice.

• Initial Communication: As soon as an issue arises, contact your specific solicitor or the person handling your case. Sometimes, a simple misunderstanding can be resolved quickly through direct communication. Explain your concern clearly and calmly.
• Formal Complaint: If the issue is not resolved informally, or if it is a serious complaint, you should make a formal complaint in writing. This typically involves sending an email or letter to the Complaints Partner or designated Complaints Handler at the firm.
• What to Include: Your formal complaint should clearly state:
  • Your full name and contact details.
  • Your reference number (if applicable).
  • A clear description of your complaint, including dates and specific events.
  • Who you have spoken to about the issue.
  • What outcome you are seeking (e.g., apology, refund, specific action).
  • Any supporting documents or evidence.
• Acknowledgement and Investigation: The firm is required to acknowledge your complaint promptly (usually within 3 working days). They will then investigate your complaint thoroughly and aim to provide a substantive response within a reasonable timeframe, typically 8 weeks from the date of the complaint. This timeframe is often mandated or recommended by regulatory bodies.
• Resolution Offer: The firm will then provide a written response outlining their findings, any proposed resolution, and your right to escalate the matter if you remain unsatisfied.

Step 2: Escalation to the Legal Ombudsman

If you are not satisfied with the firm’s final response to your complaint, or if the firm has not responded within the stipulated timeframe (typically 8 weeks), you can escalate your complaint to the Legal Ombudsman (LeO). The Legal Ombudsman is an independent and impartial body that resolves disputes between consumers and legal service providers in England and Wales.

• Eligibility: You must usually complain to the Legal Ombudsman within:
  • Six months of receiving a final response from your legal service provider.
  • One year from the date of the act or omission you are complaining about, or
  • One year from when you should reasonably have known there was a cause for complaint.
  • Important Note: There are specific time limits, so it’s always best to check the latest guidance on the Legal Ombudsman’s official website.
• How to Complain: You can lodge a complaint with the Legal Ombudsman online via their website, by phone, or by post. They will then assess your complaint and may attempt mediation or conduct a full investigation.
• Potential Outcomes: The Legal Ombudsman can:
  • Require the firm to apologise.
  • Require the firm to refund or reduce fees.
  • Require the firm to pay compensation for distress or inconvenience.
  • Require the firm to rectify errors.
  • In 2022/23, the Legal Ombudsman received over 110,000 enquiries, with approximately 4,500 formal investigations concluding with an ombudsman decision. Around 55% of resolved cases resulted in a remedy being awarded to the complainant.

Step 3: Escalation to the Solicitors Regulation Authority (SRA)

While the Legal Ombudsman deals with service quality complaints and redress, the Solicitors Regulation Authority (SRA) deals with complaints about a solicitor’s conduct.

• When to Contact the SRA: You should contact the SRA if you believe a solicitor or firm has:
  • Dishonestly handled your money.
  • Caused serious financial loss (e.g., through fraud or serious negligence).
  • Discriminated against you.
  • Breached SRA Principles (e.g., acting without integrity, misleading the court).
• The SRA’s Role: The SRA’s role is to protect the public by upholding professional standards. They can investigate serious misconduct and take disciplinary action, which could include fining a solicitor, suspending their practising certificate, or striking them off the roll. They do not typically award compensation to individual complainants.

By having a clear and accessible complaints procedure, Oliverandco.co.uk demonstrates its commitment to client care and regulatory compliance. Clients should always utilise these channels if they encounter issues, starting with the firm’s internal process before escalating to independent bodies if necessary.

FAQ

What is Oliverandco.co.uk?

Oliverandco.co.uk is the official website for Oliver & Co Solicitors, a UK-based law firm offering a wide range of legal services for both personal and business clients, including personal injury claims, medical negligence, family law, conveyancing, wills, and corporate law. Dpfspecialist.co.uk Review

Is Oliverandco.co.uk a legitimate law firm?

Yes, based on the website, Oliverandco.co.uk is the online presence of Oliver & Co Solicitors, which is a legitimate and regulated law firm in the UK. They are registered with the Solicitors Regulation Authority (SRA) under reference no. 533647 and are a limited company registered in England and Wales (registered number 07034465).

What legal services does Oliverandco.co.uk offer for individuals?

Oliverandco.co.uk offers various personal legal services, including Personal Injury Claims (e.g., road traffic accidents, accidents at work), Medical Negligence Claims, Family Law (e.g., divorce, child matters), Conveyancing (e.g., home sale and purchase, remortgaging), and Wills, Probate & Tax Planning.

What business legal services does Oliverandco.co.uk provide?

For businesses, Oliverandco.co.uk provides Commercial Property advice, Corporate & Commercial services (e.g., business sales, company formations), Employment Law guidance, Contractual Frameworks, and Dispute Resolution & Litigation for commercial matters.

How does Oliverandco.co.uk’s “employee owned” model benefit clients?

Oliverandco.co.uk states it is 100% employee owned, meaning all staff members have a vested interest in the firm’s success. This model is often promoted as fostering greater accountability, higher employee engagement, and a more dedicated, client-focused approach to service delivery.

Where is Oliverandco.co.uk physically located?

Oliverandco.co.uk’s physical office is located at Douglas House, 117 Foregate Street, Chester, Cheshire, CH1 1HE. Blanksrus.co.uk Review

How can I contact Oliverandco.co.uk?

You can contact Oliverandco.co.uk by phone at 01244 312 306 or by email at [email protected]. They also provide an online contact form on their website.

Does Oliverandco.co.uk offer “no win, no fee” services?

While not explicitly stated for all services, it is highly likely that Oliverandco.co.uk offers “no win, no fee” (Conditional Fee Agreements) for personal injury and medical negligence claims, as this is a common practice for such claims in the UK. You should confirm this directly with the firm.

Are legal costs transparent with Oliverandco.co.uk?

As an SRA-regulated firm, Oliverandco.co.uk is required to be transparent about its fees. They will provide a clear estimate of costs and explain their fee basis (e.g., hourly rate, fixed fee, “no win, no fee”) in a Client Care Letter before commencing work.

How do I make a complaint about Oliverandco.co.uk?

You should first follow Oliver & Co Solicitors’ internal complaints procedure, which is linked on their website. If you are not satisfied with their final response, or if they do not respond within 8 weeks, you can then escalate your complaint to the Legal Ombudsman.

What is the Solicitors Regulation Authority (SRA) and its role?

The Solicitors Regulation Authority (SRA) is the independent regulatory body for solicitors and law firms in England and Wales. Its role is to protect the public by overseeing the professional standards, conduct, and training of solicitors and firms, ensuring they act with integrity.

Does Oliverandco.co.uk handle commercial property matters?

Yes, Oliverandco.co.uk has a Commercial Property department that handles matters such as business leases and renewals, land acquisitions and disposals, landlord and tenant issues, and advice on bridging finance.

Does Oliverandco.co.uk provide services related to Wills and Probate?

Yes, Oliverandco.co.uk offers comprehensive services for Wills, Probate & Tax Planning, including drafting wills, assisting with probate and estate administration, and advising on Lasting Power of Attorney.

Can Oliverandco.co.uk assist with family law mediation?

Yes, Oliverandco.co.uk’s Family Law services include mediation, aiming to help couples resolve disputes amicably, particularly during divorce and separation, and concerning children matters.

Is there an app for Oliverandco.co.uk’s services?

The website mentions “The Oliver & Co Conveyancing App,” indicating they utilise technology to streamline the conveyancing process for their clients.

Does Oliverandco.co.uk handle data protection and e-commerce legal advice for businesses?

Yes, under their Corporate & Commercial services, Oliverandco.co.uk offers advice on Data Protection and E-Commerce, helping businesses comply with relevant regulations.

How long has Oliver & Co Solicitors been providing legal advice?

The website states that Oliver & Co have been providing expert legal advice to their clients for over 50 years, since 1964.

Are there any specific ethical considerations with Oliverandco.co.uk’s services?

As a general law firm, Oliverandco.co.uk provides legitimate and necessary legal services. However, clients adhering to specific ethical principles (e.g., against interest/riba) should exercise due diligence on any underlying financial products or business activities that the legal advice facilitates, such as conventional mortgages or certain types of commercial financing. The firm itself offers permissible legal representation.

How do Oliverandco.co.uk’s services compare to larger national firms?

Oliverandco.co.uk is a well-established regional firm with a comprehensive service offering. While larger national firms might have greater scale and brand recognition, Oliver & Co distinguishes itself with its employee-owned model, potentially offering a more personalised client experience and strong local expertise.

Where can I find client reviews for Oliverandco.co.uk?

Oliverandco.co.uk provides a direct link to their Trustpilot profile on their homepage, allowing prospective clients to read independent reviews and testimonials from their past clients.