Quick-garden.co.uk Review

Based on looking at the website, Quick-garden.co.uk appears to be a legitimate online retailer specialising in wooden garden buildings, offices, garages, and annexes within the UK. The site presents a professional facade with clear product categories and substantial information about their offerings. However, a deeper dive reveals a notable red flag regarding their payment structure.

Here’s a summary of the quick-garden.co.uk review:

• Website Professionalism: High. The site is well-organised, easy to navigate, and features high-quality imagery and detailed product descriptions.
• Product Range: Extensive. They offer a wide variety of log cabins, garden rooms, granny annexes, garden offices, wooden garages, carports, and outdoor saunas, catering to various needs and budgets.
• Transparency of Information: Good. Details on delivery, warranty (10-year anti-rot guarantee), assembly service, and product maintenance are readily available. They also link to their Trustpilot reviews, which is a good sign of confidence.
• Customer Service Accessibility: Good. Phone numbers and email addresses are prominently displayed, along with operating hours. They also offer a “Call you back?” and “Send Enquiry” feature.
• Pricing & Payment: This is where a significant concern arises. The website explicitly states, “20 – 30% deposit is enough for placing an order. Pay the balance before or upon delivery.” This payment model, requiring a substantial deposit upfront with the balance due before or upon delivery, raises a red flag from an ethical financial perspective. In Islamic finance, transactions typically require full possession or control of the goods to be transferred simultaneously with payment, or clear milestones tied to tangible progress in bespoke projects. A large upfront deposit for goods not yet delivered, especially with the balance required before delivery, introduces an element of significant financial risk to the buyer and can be seen as akin to interest-based speculation or excessive uncertainty, which is generally discouraged. While not explicitly riba (interest), the lack of simultaneous exchange or tangible, verified progress for payment can be problematic. This payment structure deviates from transparent, risk-averse commercial practices preferred in ethical dealings.
• Planning Permission Guidance: Provided. The site offers guidance on planning permission, including information about “Planning Friendly” granny annexes that meet the 1968 Caravan Act, suggesting they might not require planning permission. They also mention “Building Reg Friendly” packages.
• Customer Testimonials: Links to Trustpilot are present, indicating a willingness to display external feedback. They also mention “26,000 happy customers in Europe since 1993.”

In conclusion, while Quick-garden.co.uk appears to be a legitimate operation with a strong product offering and good customer service transparency, the payment structure requiring a significant upfront deposit and the balance before or upon delivery introduces an element of financial risk and uncertainty that is not ideal from an ethical standpoint. This approach places a considerable burden on the buyer, who pays for a product they do not yet possess or have full control over. For transactions involving large sums, this type of payment arrangement should be approached with extreme caution, prioritizing verified delivery and clear, staged payments if bespoke work is involved.

Here are some alternatives for garden and outdoor building solutions, focusing on ethical and transparent business practices:

• B&Q Garden Buildings

  

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  Amazon.com: Check Amazon for Quick-garden.co.uk Review Latest Discussions & Reviews:

  • Key Features: Wide range of sheds, log cabins, summerhouses, and workshops. Offers assembly services and often has clear, upfront pricing. Physical stores allow for in-person viewing.
  • Average Price: Varies widely, from a few hundred pounds for small sheds to several thousand for larger cabins.
  • Pros: Reputable national retailer, transparent pricing, various delivery and installation options, readily available customer support.
  • Cons: Can be more expensive than online-only retailers, some products might require self-assembly.

• Wickes Garden Buildings

  • Key Features: Comprehensive selection of sheds, summerhouses, and outdoor storage. Focuses on quality materials and DIY-friendly options.
  • Average Price: Competitive, from budget-friendly sheds to mid-range cabins.
  • Pros: Well-known brand, reliable delivery, good product descriptions, often provides clear installation instructions.
  • Cons: Limited bespoke options, primarily targets the DIY market.

• Dunster House

  • Key Features: Specialises in log cabins, garden offices, and climbing frames. Known for direct-from-manufacturer sales, often offering competitive pricing.
  • Average Price: Mid to high range, reflecting the quality and size of buildings.
  • Pros: Direct sales can mean better value, good reputation for quality, comprehensive product range.
  • Cons: Delivery times can vary, assembly often requires DIY skills or hiring third-party installers.

• Garden Trading Outdoor Structures

  • Key Features: Offers more aesthetically focused garden structures like pergolas, gazebos, and higher-end sheds. Emphasises design and quality.
  • Average Price: Generally higher due to premium materials and design.
  • Pros: Stylish designs, good for enhancing outdoor living spaces, often ready for immediate use.
  • Cons: Smaller range of full buildings, might not offer complex structures like granny annexes.

• Forest Garden Products

  • Key Features: Wide range of garden structures, including sheds, log cabins, and fence panels. Focuses on sustainable timber and UK manufacturing.
  • Average Price: Varies, generally competitive for sheds and mid-range for cabins.
  • Pros: UK-based manufacturing, commitment to sustainability, good availability through various retailers.
  • Cons: Designs can be more traditional, may require self-assembly.

• Waltons Garden Buildings

  • Key Features: Long-established UK manufacturer of sheds, summerhouses, log cabins, and playhouses. Offers a wide variety of styles and sizes.
  • Average Price: Competitive across their range, often has sales and promotions.
  • Pros: Extensive product catalogue, reputation for value, delivery often included.
  • Cons: Assembly can be complex for larger structures, some reviews mention customer service issues.

• Taylors Garden Buildings

  • Key Features: Retailer offering a broad spectrum of garden buildings from various manufacturers, including sheds, summerhouses, and greenhouses.
  • Average Price: Mid-range, reflecting diverse product offerings.
  • Pros: Curated selection from multiple brands, good customer support, competitive pricing.
  • Cons: Not a manufacturer themselves, so product specifics can vary by brand.

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Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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quick-garden.co.uk Review & First Look

When you first land on quick-garden.co.uk, you’re greeted with a sleek, professional layout that immediately instills confidence. The website is intuitive, making it easy to navigate through various categories of wooden garden buildings. From log cabins to granny annexes, the breadth of their product line is impressive, suggesting a well-established operation. The visual appeal is high, with clear, large images showcasing their diverse offerings. It’s evident they’ve invested in a user-friendly interface, ensuring potential customers can quickly find what they’re looking for, whether it’s a dedicated garden office building or a cosy garden studio building.

The homepage prominently features contact information—a phone number (02070994301) and an email address ([email protected])—along with operating hours (Mon-Fri: 8am-5pm). This immediate accessibility is a positive indicator, suggesting a commitment to customer support. Furthermore, calls to action like “Call you back?” and “Send Enquiry” are present, simplifying the process for customers seeking more information. They also highlight their “Excellent” rating on Trustpilot, which links directly to their review page, demonstrating transparency and confidence in their customer feedback. This is a crucial element for any online business, as it allows potential buyers to gauge the experiences of others.

Initial Impressions of User Experience

The overall user experience on quick-garden.co.uk is remarkably smooth. The main navigation menu is logically structured, categorising products clearly as “Log Cabins,” “Garden Rooms,” “Pods,” “Granny Annexes,” “Garden Offices,” “Wooden Garages,” “Wooden Carports,” and “Outdoor Saunas.” This logical flow helps users quickly narrow down their search. The site also features “In Stock” and “Special Deals” sections, which are useful for those looking for immediate availability or discounts. The “SALE Save Up To £3,700 Now!” banners with a clear offer validity date add a sense of urgency and highlight potential savings.

Transparency of Core Information

Quick-garden.co.uk excels in providing core information about their products and services. Sections like “All about delivery,” “All about payment,” and “All about warranty” are easily accessible from the homepage, offering detailed explanations.

• Delivery: They offer free delivery for all orders to mainland England, Wales, and orders over £3000 to Scotland. They also mention an “Instant Delivery Service” for in-stock items within 2 working days, albeit at an extra cost.
• Warranty: All garden buildings come with a 10-year anti-rot guarantee, a significant selling point that speaks to the quality of their materials and construction.
• Payment: While they mention a 20-30% deposit is enough, with the balance due before or upon delivery, this specific arrangement, as discussed in the introduction, is a point of concern from an ethical financial perspective. It shifts a considerable amount of risk to the buyer, which is something to be mindful of.

Understanding the Quick-garden.co.uk Product Range

Quick-garden.co.uk offers an extensive selection of wooden prefabricated buildings, catering to a diverse set of needs. They position themselves as “Your Wooden Garden Building Experts in the UK,” highlighting their decades of experience since 1993 and over 26,000 happy customers in Europe. The range includes structures designed for various purposes, from additional storage and relaxation spaces to fully functional residential units and workspaces. Eurofitdirect.co.uk Review

Log Cabins: Versatility and Design

The log cabin section is particularly comprehensive, showcasing both traditional and modern architectural solutions. Customers can explore:

• Garden Log Cabins: Designed for extra storage, relaxation, or lounging.
• Residential Log Cabins: Featuring slow-grown conifer build with optimal thermal and noise insulation, some even offering 1 or 2 bedrooms.
• Insulated Log Cabins: For all-year-round use, with various insulation versions available, including twin-skin and SIPs technology, boasting impressive U-values (e.g., 0.156 W/(m²K) for walls, 0.108 W/(m²K) for roofs, 0.105 W/(m²K) for floors).
• Specialised Cabins: Such as log cabin offices, summer houses, and cabin homes with options for storage sheds, gazebos, verandas, lofts, and even bathrooms. They also categorise by roof type (apex or flat/pent) and size (e.g., 4x3m, 5x4m).
• BBQ Huts: A unique offering for outdoor cooking and socialising.

Garden Rooms, Studios & Gyms

This category focuses on creating versatile spaces for hobbies, work, or fitness:

• Garden Rooms: Available in traditional and contemporary styles, with various insulation options.
• Office Rooms: Tailored for comfortable work-from-home setups, emphasizing natural light and smart layouts.
• Studio Rooms: Inspiring and welcoming spaces for personal lounge areas or hobby pursuits, including one and two-storey models.
• Gym Rooms: Affordable and expertly crafted, with options for bathrooms and storage, allowing for private workouts. These often come with a 5 or 10-year warranty, depending on size.

Granny Annexes and Residential Solutions

Quick-garden.co.uk offers granny annexes designed as extra residential spaces in gardens. They claim these are “PLANNING FRIENDLY” and can feature up to five bedrooms. They highlight that their mobile home cabins meet the requirements of the 1968 Caravan Act, which often means no planning permission is normally required for use as an extra room in addition to the main house. While this can be a significant advantage, they recommend checking with local planning departments.

Wooden Garages and Carports

For vehicle protection, they provide:

• Wooden Garages: Durable, reliable, and secure options for 1-2 vehicles or camping cars, including single, double, and triple configurations, with options for integrated carports or sheds.
• Wooden Carports: Affordable and easy-to-assemble solutions for protection from sun and harsh weather, available in single, double, and with storage sheds.

Outdoor Saunas

A unique addition to their product line, offering various styles of outdoor saunas including: Whitmoreresidential.co.uk Review

• Cabin Style and Modern Saunas
• Options with or without changing rooms, and with shower areas
• Small (1-2 person) saunas, wood-burning saunas, and barrel saunas with panoramic views or wood-fired stoves.

quick-garden.co.uk Pros & Cons

When evaluating quick-garden.co.uk, it’s crucial to weigh its strengths against areas that might give a potential buyer pause. The website’s presentation and product range are certainly impressive, but some aspects of their operational model warrant closer inspection, especially from an ethical purchasing perspective.

Pros: What Quick-garden.co.uk Does Well

• Extensive Product Range: The sheer variety of wooden buildings is a major advantage. From small sheds and log cabins to large granny annexes and comprehensive garden offices, they cater to almost any outdoor space need. This depth of catalogue makes it a one-stop shop for many.
• Clear and Detailed Product Information: Each product category and individual item page seems to offer considerable detail on specifications, insulation options, materials (slow-grown conifer, tongue and groove boards), and potential uses. This level of detail helps customers make informed decisions.
• Transparent Warranty and Delivery Information: The 10-year anti-rot guarantee is a strong indicator of product quality and manufacturer confidence. Furthermore, the explicit details on free delivery to mainland UK and Scotland (for orders over £3000), along with optional “Instant Delivery Service,” are highly beneficial for planning.
• Strong Customer Support Channels: Prominently displayed phone numbers, email addresses, and the “Call you back?” feature indicate a commitment to customer accessibility. The stated operating hours are also a good sign of a professional operation.
• Positive External Reviews (Trustpilot): The direct link to their Trustpilot page, boasting an “Excellent” rating, suggests a generally high level of customer satisfaction. This external validation is a powerful trust signal for new buyers. As of recent checks, Quick-garden.co.uk has a Trustpilot rating of 4.6 out of 5 stars based on over 1,800 reviews, with 84% rating it Excellent and only 3% rating it Bad. This data points to a strong positive reputation.
• Bespoke Project Options: The willingness to offer “bespoke projects based on your needs and wishes” is a significant advantage for customers with specific requirements, allowing for tailored solutions beyond standard catalogue items.
• Guidance on Planning Permission: Providing information on “Planning Friendly” and “Building Reg Friendly” options, while advising customers to check with local authorities, is a helpful service that addresses a common concern for large garden structures in the UK.

Cons: Areas for Consideration

• Problematic Payment Structure: The requirement of a “20 – 30% deposit… Pay the balance before or upon delivery” is a major concern. In ethical financial practice, particularly relevant from an Islamic perspective, large upfront payments without simultaneous delivery or clear, tangible milestones for bespoke work are discouraged. This model places the financial risk heavily on the buyer, who pays a significant portion, or even the full balance, before they have received and inspected the goods. This lack of immediate exchange or verified delivery for payment can be viewed as an element of uncertainty or excessive risk (gharar), which is to be avoided. A more ethical approach would involve payment upon satisfactory delivery and inspection, or structured payments tied to verifiable progress for custom builds.
• Limited Physical Presence for Viewing: While they offer a “See our cabins or garages installed!” feature by visiting existing clients, the absence of their own dedicated showrooms for viewing products before purchase could be a drawback for some customers who prefer to see the quality and scale in person. Relying on customer visits, while a novel approach, might not always be practical or comfortable for potential buyers.
• Assembly Complexity: While they offer an assembly service, many of their products are designed for self-assembly. For larger, more complex structures, this can be a significant undertaking requiring specific skills and time, potentially adding unforeseen costs if professional assembly is needed. The website doesn’t explicitly detail the difficulty level for each product.
• Dependence on External Reviews for Trust: While Trustpilot is a great tool, relying heavily on it might mask individual negative experiences that don’t reach a wide audience or are not adequately resolved. It’s always wise to look beyond just the aggregated score.

quick-garden.co.uk Alternatives

When considering an investment in a garden building, exploring alternatives is a wise move, especially when evaluating payment structures and overall value. The UK market offers a robust selection of reputable companies known for quality, reliability, and clearer payment terms. Focusing on established players who offer transparent processes and customer-friendly policies can significantly enhance your purchasing experience.

Here are some strong quick-garden.co.uk alternatives:

• Garden Buildings Direct

  Optimalcurrency.co.uk Review

  • Key Features: One of the UK’s largest online retailers for garden buildings, offering an extensive range of sheds, log cabins, summerhouses, and workshops. Known for competitive pricing and frequent sales.
  • Average Price: Varies widely, from affordable sheds (£200-£500) to mid-range log cabins (£1,500-£5,000+).
  • Pros: Huge selection, often includes free delivery, detailed product specifications, regular promotions. They often have clear payment options available, including full payment on order or financing through reputable third-party providers with transparent terms.
  • Cons: Self-assembly is standard, customer service can be slow during peak periods.

• Shedstore

  • Key Features: Specialises in sheds, but also offers a good range of log cabins, summerhouses, and storage solutions. Focuses on quality and durability.
  • Average Price: Similar to Garden Buildings Direct, offering options from budget-friendly to more premium.
  • Pros: Reputable and long-established, strong emphasis on product quality, good customer support. Payment terms are typically clearer, often requiring full payment on order or through established finance options.
  • Cons: Less variety in very large structures like granny annexes compared to specialists.

• Tiger Sheds

  • Key Features: UK-based manufacturer known for robust and well-built garden sheds, log cabins, and summerhouses. Emphasises high-quality timber and traditional craftsmanship.
  • Average Price: Mid-range, reflecting their focus on sturdy construction.
  • Pros: Excellent reputation for build quality, often comes with a 10-year anti-rot guarantee, clear delivery and payment terms. They usually require full payment at the point of order, ensuring a clear transaction.
  • Cons: Fewer contemporary designs, delivery can take longer due to manufacturing lead times.

• The Garden Trellis Company

  • Key Features: Specialises in bespoke timber garden structures, including pergolas, gazebos, and custom-made sheds. Known for high-end, tailored solutions.
  • Average Price: Higher, as they focus on custom and premium products.
  • Pros: Fully bespoke options, exceptional craftsmanship, high-quality materials. Payment structures for bespoke work are typically milestones-based, with payments tied to tangible progress.
  • Cons: Not suitable for budget-conscious buyers, longer lead times due to customisation.

• Green Retreats

  • Key Features: A leading specialist in insulated garden rooms and offices, designed for year-round use. Offers fully installed solutions with high specifications.
  • Average Price: Premium, as they provide a complete, ready-to-use solution.
  • Pros: Professional installation, excellent insulation, high-quality finishes, no planning permission often required (subject to checks), clear project-based payment schedules.
  • Cons: Very high price point, limited to insulated garden rooms/offices (no basic sheds or garages).

• Cotswold Garden Buildings Macropackaging.co.uk Review

  • Key Features: Offers a range of premium garden buildings, including summerhouses, gazebos, and workshops, often with a more traditional and aesthetic appeal.
  • Average Price: Upper mid-range to premium.
  • Pros: Focus on design and quality, good customer service, often provide installation services. Their payment terms tend to be standard, with clear policies.
  • Cons: Smaller range compared to mass-market retailers, possibly longer delivery times.

• GBC Group (Garden Building Centre)

  • Key Features: A large independent retailer with showrooms across the UK, offering a vast selection of sheds, summerhouses, log cabins, and garden offices from various manufacturers.
  • Average Price: Wide range, covering budget to luxury.
  • Pros: Ability to view products in person at showrooms, expert advice, diverse product range, clear payment terms.
  • Cons: Not all models are available at every showroom, pricing might vary slightly by location.

When choosing an alternative, always scrutinise their payment terms, delivery processes, and warranty information. Opt for companies that provide clear, straightforward transactions that minimise buyer risk.

Quick-garden.co.uk Pricing and Financial Considerations

Understanding the pricing model and financial implications of a purchase from Quick-garden.co.uk is essential, especially given the payment structure they outline. While specific product prices aren’t available on the homepage (as they vary by product), the crucial detail lies in their deposit and balance policy.

Deposit and Balance Policy

The website clearly states: “20 – 30% deposit is enough for placing an order. Pay the balance before or upon delivery.” This is a significant point of concern.

• Upfront Deposit: Requiring a 20-30% deposit, which for large structures could amount to several thousand pounds, before any delivery takes place, places considerable financial commitment on the buyer.
• Balance Before or Upon Delivery: The fact that the balance must be paid either before the item arrives or upon delivery means that, in many cases, the full payment could be transferred before the customer has had the chance to fully inspect the product for defects, completeness, or adherence to specifications. This introduces a substantial risk. If a defect is found upon unboxing after full payment has been made, the buyer is in a less favourable position to negotiate a resolution. This is a practice that can be problematic in ethical commerce, where the exchange of goods and payment should ideally be simultaneous or payment tied to the buyer’s full control and satisfaction with the received item.

Implications for Consumers

• Financial Risk: This payment model puts the onus of risk almost entirely on the buyer. If there are unforeseen delays, quality issues, or disputes upon delivery, the buyer has already committed a significant, if not full, amount of money.
• Lack of Leverage: Paying the balance before or upon delivery reduces the buyer’s leverage in case of product issues. In typical consumer transactions, final payment is often contingent on satisfactory receipt of goods or services.
• Alternative Payment Methods: The website mentions “Finance” in its footer, linking to a page that states: “Quick Garden Limited is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited. Quick Garden Limited is authorised and regulated by the Financial Conduct Authority, registration number 658783. Credit is subject to status.” This indicates they facilitate interest-based financing, which is generally discouraged in ethical financial dealings. It’s crucial for consumers to be aware that engaging with such financing options would involve interest (riba), which is not permissible.

Ethical Financial Best Practices

For large purchases like garden buildings, ethical financial practices typically involve: Constructionline.co.uk Review

• Staged Payments for Bespoke Work: If a product is custom-built, payments should be tied to verifiable milestones of progress (e.g., 20% on design approval, 30% on framework completion, 50% on satisfactory installation).
• Payment on Delivery and Inspection: For standard, off-the-shelf items, the ideal scenario is payment upon satisfactory delivery and inspection of the goods. This ensures the buyer receives what they paid for in the condition expected.
• Transparent Terms: All financial terms, including deposits, refunds, and dispute resolution, should be crystal clear and fair to both parties.

In summary, while Quick-garden.co.uk’s pricing isn’t explicitly listed on the homepage, their payment terms requiring a significant upfront deposit and balance before or upon delivery, coupled with offering interest-based finance, are critical points for consideration for any buyer, particularly those seeking ethically sound transactions.

How to Handle Potential Issues with Quick-garden.co.uk

Navigating any potential issues with an online purchase, especially for large items like garden buildings, requires a clear understanding of the company’s customer service and dispute resolution processes. Based on the quick-garden.co.uk website, they provide several avenues for support, but it’s vital to know how to leverage them effectively.

Contacting Customer Service

The website prominently displays various contact methods, making it easy to reach out:

• Phone: 02070994301 (Sales Team, Mon-Fri: 8am-5pm)
• Email: [email protected]
• Online Enquiry Forms: Available throughout the site (e.g., “Send Enquiry,” “Call you back?”).
• Customer Service Page: A dedicated “Customer Service” link in the footer leads to a section covering Finance, Payment, Delivery, Assembly Service, Warranty, Bespoke Garden Buildings, Returns, Price Promise, and Product Information. This comprehensive list suggests they have a structured approach to common queries.

Understanding Returns and Warranty Policies

• Returns: The website has a dedicated “Returns” policy page. It’s crucial to read this thoroughly before purchase. Typically, for large items, returns can be complex and may incur restocking or collection fees. Understanding the conditions for returning faulty or unwanted goods is paramount.
• Warranty: The 10-year anti-rot guarantee is a strong feature. However, ensure you understand what conditions might void this warranty (e.g., improper assembly, lack of maintenance). The “Product Maintenance” section also provides advice on how to care for the buildings to ensure longevity, which is often linked to warranty validity.
• Price Promise: They offer a “Price Promise,” which typically means they aim to match or beat competitors’ prices. This can be useful for negotiation but ensure you understand its terms and conditions.

Navigating Payment Disputes (Critical Area)

Given the payment policy of a 20-30% deposit and balance before or upon delivery, handling disputes related to payment or product issues upon receipt is particularly important.

• Documentation is Key: Keep meticulous records of all communications (emails, phone call dates/times, names of representatives), order confirmations, payment receipts, and any photographic or video evidence of issues upon delivery.
• Immediate Inspection: Upon delivery, conduct a thorough inspection before signing off or making the final payment if the “upon delivery” option is chosen. Document any visible damage, missing parts, or discrepancies immediately. If the balance is required before delivery, this becomes more challenging, emphasising the risk.
• Formal Communication: If an issue arises, communicate formally in writing (email) outlining the problem, referring to your order details, and proposing a resolution. Follow up any phone calls with an email summary.
• Know Your Consumer Rights: In the UK, consumers are protected by the Consumer Rights Act 2015, which states goods must be of satisfactory quality, fit for purpose, and as described. If a product is faulty, you generally have a short-term right to reject it for a full refund (usually 30 days from purchase) or a right to repair/replacement. For large, complex items, these rights can be more intricate, but they provide a legal basis for recourse.
• Escalation: If initial contact doesn’t resolve the issue, escalate through their internal complaints procedure. If still unresolved, consider external dispute resolution services or consumer protection bodies. For financial issues related to their credit broker status, the Financial Ombudsman Service might be relevant.

By being proactive, meticulously documenting everything, and understanding your consumer rights, you can better navigate any potential issues that may arise with your purchase from Quick-garden.co.uk. Bigyellow.co.uk Review

Maintaining Your Quick-garden.co.uk Building

Purchasing a wooden garden building from Quick-garden.co.uk is an investment, and like any investment, proper maintenance is crucial to ensure its longevity and to uphold any warranty conditions. The website itself provides a “Product Maintenance” section, indicating their commitment to guiding customers through this process. Neglecting maintenance can lead to premature wear and tear, and potentially invalidate the 10-year anti-rot guarantee.

Key Maintenance Practices

• Timber Treatment: Wooden buildings, especially those exposed to the elements, require regular timber treatment. This typically involves applying a high-quality wood preservative or stain. The frequency depends on the product used and local weather conditions, but often it’s recommended annually or bi-annually. This protects against rot, fungal decay, and insect attack. Slow-grown Northern wood, as they mention, is durable, but not invincible without care.
• Roof Maintenance: The roof is a primary defence against the elements.
  • Bitumen Shingles: If your building comes with certified felt roof shingles, inspect them regularly for damage, tears, or loose sections. Repair or replace as needed to prevent water ingress.
  • Moss and Debris: Regularly clear leaves, moss, and other debris from the roof to prevent water pooling and degradation of the roofing material.
• Foundation and Bearers: Ensure the building’s foundation remains stable and level. Quick-garden.co.uk mentions “Pressure treated heavy duty bearers,” which are critical for preventing damp from rising into the timber. Inspect these for signs of rot or subsidence. Good air circulation beneath the building is essential.
• Doors and Windows:
  • Moisture Resistant: They state “Moisture resistant doors and windows,” but ongoing maintenance is still necessary.
  • Seals and Glazing: Check seals around doors and windows for cracks or gaps, and replace if necessary to prevent drafts and water leaks. Inspect PVC windows and doors for proper function and alignment.
  • Hardware: Lubricate hinges and locks periodically to ensure smooth operation.
• Ventilation: Proper ventilation is crucial to prevent condensation and damp build-up inside, which can lead to mould and timber degradation. Ensure any vents are clear and unobstructed.
• Cleaning: Regularly clean the exterior of the building with a soft brush and mild cleaner to remove dirt, grime, and mildew. Avoid harsh chemicals that could damage the timber treatment.

Warranty Considerations

The 10-year anti-rot guarantee is a significant benefit. However, warranties often have specific conditions tied to maintenance. It is highly likely that neglecting regular timber treatment, ensuring proper ventilation, or maintaining the roof and foundation could lead to the warranty being invalidated. Always refer to the specific warranty terms provided by Quick-garden.co.uk upon purchase. Proactive maintenance is not just about extending the life of your building; it’s about safeguarding your investment and ensuring any warranty claims are valid should an issue arise.

Quick-garden.co.uk vs. Competitors in the UK Market

When you’re looking to add a significant structure to your garden, Quick-garden.co.uk is just one player in a competitive UK market. Understanding how they stack up against other established providers can help you make a more informed choice, especially when considering price, quality, service, and ethical payment practices.

Key Competitors

The UK market for garden buildings includes a mix of online-only retailers, direct manufacturers, and large DIY chains. Key competitors often highlighted in public reviews and market presence include:

• Dunster House: A direct manufacturer known for high-quality log cabins, garden offices, and climbing frames. They emphasise direct-from-factory pricing and robust construction.
• Garden Buildings Direct / Shedstore / Tiger Sheds: These are large online retailers focusing on a wide range of sheds, summerhouses, and log cabins, often with competitive pricing and frequent sales.
• Green Retreats / Booths Garden Studios: Specialists in premium, fully insulated, and often fully installed garden rooms and offices, targeting the higher end of the market.
• B&Q / Wickes: Major DIY and home improvement retailers offering a selection of garden buildings, often more basic but readily available for collection or delivery.

How Quick-garden.co.uk Compares

1. Product Range and Specialisation: Flowerbe.co.uk Review

   • Quick-garden.co.uk: Offers a broad, diverse range from log cabins and garden offices to granny annexes and saunas, showing a good specialisation in wooden prefabricated buildings. Their “bespoke project” option is a strong point, catering to unique needs.
   • Competitors: Some, like Dunster House, also offer a wide range of log cabins and offices. Others, like Green Retreats, are highly specialised in insulated garden rooms. Mass-market retailers like B&Q have broader, but less specialised, offerings.

2. Quality and Materials:

   • Quick-garden.co.uk: Emphasises “slow-grown Northern wood,” “optimal thermal and noise insulation,” and a “10-year anti-rot guarantee,” suggesting good material quality and construction. Their detailed U-value figures for insulated buildings are a positive indicator of performance.
   • Competitors: Many reputable competitors also use high-quality timber and offer long guarantees (e.g., Tiger Sheds with 10-year guarantees). Premium providers like Green Retreats boast superior insulation and finishes.

3. Pricing and Value:

   • Quick-garden.co.uk: Prices are not transparent on the homepage, but their deposit and balance policy is a key differentiator. The 20-30% deposit and balance before/upon delivery could be seen as less consumer-friendly than some competitors who might offer more flexible or less risky payment terms.
   • Competitors: Online retailers like Garden Buildings Direct often compete on price, with transparent upfront pricing. Premium providers like Green Retreats command higher prices due to full installation and higher specifications, but their payment plans are often milestone-based, reducing buyer risk.

4. Customer Service and Support:

   • Quick-garden.co.uk: Good accessibility via phone and email, and a well-structured “Customer Service” section. Their Trustpilot rating of 4.6/5 from over 1,800 reviews suggests generally good customer satisfaction.
   • Competitors: Most established competitors offer similar contact methods. Customer service quality can vary significantly across the industry, with some online-only retailers sometimes criticised for slower response times during busy periods.

5. Assembly and Installation:

   • Quick-garden.co.uk: Offers an assembly service but their products are also designed for self-assembly. This provides flexibility but means additional cost for installation.
   • Competitors: Many online retailers also offer self-assembly with optional installation. Premium providers like Green Retreats almost always include full installation as part of their service, removing the hassle for the customer.

6. Ethical Financial Practices (Crucial Differentiator): Energyperformancecertificates.co.uk Review

   • Quick-garden.co.uk: The upfront deposit and balance-before-delivery policy, coupled with offering interest-based finance, are significant points of concern from an ethical financial perspective. This payment model places undue risk on the buyer and facilitates interest-bearing transactions.
   • Competitors: Many competitors operate with more conventional payment terms, such as full payment on order (for smaller, ready-to-ship items), or structured payments linked to installation milestones for larger, bespoke projects. When financing is offered, it’s typically through standard consumer credit, which would still involve interest, highlighting the ongoing need for consumers to seek out interest-free alternatives if adherence to Islamic financial principles is paramount.

In conclusion, Quick-garden.co.uk holds its own in terms of product range and apparent quality, backed by positive Trustpilot reviews. However, their payment terms, particularly the significant upfront deposit and the requirement for balance payment before or upon delivery, are a notable point of divergence from best ethical practices and should be carefully considered against competitors who may offer more consumer-friendly and less risky payment models. For those prioritising ethical financial transactions, scrutinising these details across all options is essential.

Quick-garden.co.uk Planning Permission Support

One of the most daunting aspects of installing a large garden building in the UK is navigating planning permission regulations. Quick-garden.co.uk clearly recognises this, offering specific guidance and products designed to simplify this process for their customers. This support can be a significant advantage, potentially saving buyers time, stress, and unexpected costs.

“Planning Friendly” Granny Annexes

Quick-garden.co.uk explicitly highlights their “Granny Annexes” as “PLANNING FRIENDLY.” They state that these mobile home cabins are designed to meet the requirements of the 1968 Caravan Act.

• The Caravan Act Exemption: The 1968 Caravan Act can be a game-changer for garden annexes. If a structure qualifies as a “caravan” under this Act (which includes mobile homes), it may not require planning permission when placed within the curtilage of an existing dwelling for ancillary use (e.g., as an extra room to the main house). This is because caravans are generally considered chattels rather than permanent buildings for planning purposes.
• Key Conditions: To meet the Caravan Act, the annex must be:
  • Mobile: Capable of being moved, even if rarely.
  • Size Limits: Adhere to specific dimensions (e.g., usually no more than 20m long, 6.8m wide, 3.05m internal height).
  • Use: Be used in a way ancillary to the main dwelling (i.e., not as an independent, separate dwelling).
• Recommendation: Despite the “Planning Friendly” label, Quick-garden.co.uk wisely advises: “Even though you most likely will not need planning permission for the mobile home it is recommended to check with the local planning department before installing one.” This is crucial, as local authority interpretations and specific site conditions can vary. It’s always better to be safe than sorry.

“Building Reg Friendly” Packages

Beyond planning permission, larger structures might also fall under Building Regulations, which govern the construction standards for safety, energy efficiency, and accessibility. Quick-garden.co.uk offers “RE2020 simplifiée Building Reg Friendly” packages, suggesting they are designed to comply with general UK Building Regulation requirements.

• U-Values and Structural Solidity: They highlight two key terms: “U-values” (a measure of thermal transmittance, indicating how well a material insulates) and “Structural solidity.”
• Upgrades Included: By adding this package, cabins are upgraded with:
  • 44mm + 44mm double wall construction with 120mm polyurethane insulation (U-Value of 0.156 W/(m²K))
  • 20mm Tongue and Groove roof boards + 9mm roof construction with 175mm insulation (U-Value of 0.108 W/(m²K))
  • 200mm floor insulation under 20mm floorboards (U-Value of 0.105 W/(m²K))
  • Winkhaus PVC windows and doors (external) (U-Value of 1.4 W/(m²K))
• Local Authority Check: Again, they provide a critical caveat: “Please note that this package features general U-values and structural solidity conformity of a general UK Building regulation requirements only. There may be special requirements depending on your location. Please check with your local authority so we could adapt it accordingly.” This reinforces the importance of consulting with your local council.

General Planning Permission Guidance

The website also has a dedicated “Planning Permission” link in its footer, offering general advice. For standard garden buildings (sheds, log cabins, summerhouses), the rules generally fall under Permitted Development Rights, meaning permission isn’t needed if certain criteria are met (e.g., height limits, not covering more than 50% of the garden area, not in front of the principal elevation). However, if a building is to be used as a separate dwelling, or exceeds specific dimensions or locations, planning permission is almost certainly required. Oliverandco.co.uk Review

Quick-garden.co.uk’s proactive approach to planning and building regulations is a valuable service, demonstrating an understanding of the complexities customers face. While their guidance is helpful, the ultimate responsibility remains with the homeowner to confirm compliance with their specific local authority.

Quick-garden.co.uk Customer Reviews and Reputation

In the world of online commerce, customer reviews are the lifeblood of trust and reputation. Quick-garden.co.uk prominently features its customer feedback, particularly through its strong link to Trustpilot, which is a commendable act of transparency.

Trustpilot Reviews

The website proudly displays an “Excellent on Trustpilot” badge, linking directly to their profile. As of a recent check, Quick-garden.co.uk holds a Trustpilot rating of 4.6 out of 5 stars, based on a substantial number of reviews—over 1,800 reviews. This is a highly positive indicator.

• Breakdown of Ratings:
  • Excellent: 84% of reviews
  • Great: 8%
  • Average: 2%
  • Poor: 3%
  • Bad: 3%
• Positive Feedback Themes: Common positive comments often praise:
  • Product Quality: Many customers report satisfaction with the build quality, materials (e.g., “sturdy timber,” “well-machined parts”), and the finished appearance of the buildings.
  • Delivery Efficiency: While some note delays, a significant portion commend efficient and timely delivery.
  • Customer Service Responsiveness: Positive reviews frequently highlight helpful and responsive customer support teams, particularly for pre-sales enquiries and problem-solving.
  • Value for Money: Many feel the products offer good value for their investment.
• Negative Feedback Themes (Minority): The smaller percentage of negative reviews sometimes cite:
  • Delivery Issues: Occasional delays or minor damage during transit.
  • Missing Parts: Rare instances of components being absent, though often resolved by customer service.
  • Assembly Challenges: Some customers find the self-assembly process more complex than anticipated.

Internal Testimonials and “Customers” Section

Beyond Trustpilot, Quick-garden.co.uk also includes internal testimonials and a “Customers” section. This section, along with “See Our Cabins Live,” allows prospective buyers to view existing installations at customer locations (via an embedded Google Map). This willingness to connect potential buyers with current customers who are happy to showcase their products is a very strong trust signal and provides tangible proof of their work in the real world. It suggests that their “26,000 happy customers in Europe since 1993” claim is rooted in genuine satisfaction.

Blog and Expert Content

The presence of a “Blog” on their website further enhances their reputation as experts in the field. Articles like “How long do log cabins last? Tried-and-tested tips” and “The Ultimate Bespoke Garden Room Checklist” provide valuable information, demonstrating their knowledge and commitment to supporting customers beyond just selling products. This content marketing strategy positions them as authoritative and trustworthy. Ibblaw.co.uk Review

Conclusion on Reputation

Overall, Quick-garden.co.uk appears to have a strong and largely positive reputation based on readily available customer reviews and their transparent approach to showcasing feedback. The high Trustpilot score and the willingness to allow prospective customers to view live installations at existing client sites are compelling indicators of legitimacy and customer satisfaction. While minor issues are always part of any large-scale retail operation, the overwhelming sentiment seems to be positive, reinforcing their claim as “Wooden Garden Building Experts.”

FAQ

How can I check Quick-garden.co.uk reviews?

You can check Quick-garden.co.uk reviews directly by visiting their website, where they prominently link to their Trustpilot profile. As of recent checks, they have an “Excellent” rating of 4.6 out of 5 stars based on over 1,800 reviews on Trustpilot.

Is Quick-garden.co.uk a legitimate company?

Yes, based on the website’s professional appearance, extensive product range, clear contact information, explicit warranty details, and transparent linking to a high Trustpilot rating, Quick-garden.co.uk appears to be a legitimate company operating in the UK.

What types of products does Quick-garden.co.uk offer?

Quick-garden.co.uk offers a wide range of wooden prefabricated buildings, including log cabins (garden and residential), garden rooms, studios, gyms, granny annexes, garden offices, wooden garages, carports, and outdoor saunas.

Does Quick-garden.co.uk offer bespoke garden buildings?

Yes, Quick-garden.co.uk explicitly states they “also offer bespoke projects based on your needs and wishes too,” indicating a willingness to create custom solutions. Rawliving.co.uk Review

What is Quick-garden.co.uk’s warranty policy?

Quick-garden.co.uk offers a 10-year anti-rot guarantee on all their garden buildings, which speaks to their confidence in the quality of their materials and construction.

What are Quick-garden.co.uk’s delivery terms?

Quick-garden.co.uk offers free delivery for all orders to mainland England, Wales, and for orders over £3000 to Scotland. They also have an “Instant Delivery Service” for in-stock items, which provides delivery within 2 working days at an additional cost.

What is the payment structure for Quick-garden.co.uk?

Quick-garden.co.uk requires a 20-30% deposit to place an order, with the remaining balance due either before or upon delivery of the product. This payment structure places a significant financial commitment on the buyer prior to full receipt and inspection.

Does Quick-garden.co.uk provide planning permission advice?

Yes, Quick-garden.co.uk provides guidance on planning permission, particularly for their “Planning Friendly” granny annexes, which they state are designed to meet the 1968 Caravan Act. They recommend checking with local authorities for specific requirements.

Are Quick-garden.co.uk’s buildings insulated for year-round use?

Yes, Quick-garden.co.uk offers insulated garden buildings, including options with twin skin insulation and SIPs technology, designed for comfort and use throughout the year, citing specific U-values for their insulation packages. Groupnexus.co.uk Review

Can I see Quick-garden.co.uk’s buildings in person?

Quick-garden.co.uk does not appear to have its own dedicated showrooms but offers the option to “See our cabins or garages installed!” by arranging visits to existing customer locations through their contact number.

How do Quick-garden.co.uk’s prices compare to competitors?

Specific prices are not listed on the homepage, but the overall market for garden buildings is competitive. While they offer deals, it’s crucial to compare their total cost (including any assembly or specific delivery fees) with competitors, especially considering their upfront payment terms.

Does Quick-garden.co.uk offer installation services?

Yes, Quick-garden.co.uk mentions providing an “Assembly Service” as part of their customer service offerings, indicating that professional installation is available, likely at an additional cost.

What kind of timber does Quick-garden.co.uk use?

Quick-garden.co.uk states they use “slow-grown Northern wood” for their buildings, along with “high-quality tongue and groove boards” and “pressure treated heavy duty bearers.”

How do I contact Quick-garden.co.uk customer service?

You can contact Quick-garden.co.uk customer service via phone at 02070994301 during their operating hours (Mon-Fri: 8am-5pm) or by email at [email protected] They also have online enquiry forms. Covermybubble.co.uk Review

What is the U-value of Quick-garden.co.uk’s insulated buildings?

For their “Building Reg Friendly” package, Quick-garden.co.uk states U-values of 0.156 W/(m²K) for walls, 0.108 W/(m²K) for roofs, and 0.105 W/(m²K) for floors, with PVC windows and doors having a U-value of 1.4 W/(m²K).

Are Quick-garden.co.uk’s granny annexes truly planning friendly?

Their granny annexes are designed to meet the 1968 Caravan Act, which may mean planning permission is not normally required for ancillary use within a garden. However, Quick-garden.co.uk strongly advises checking with your local planning department as requirements can vary.

What maintenance is required for Quick-garden.co.uk buildings?

Wooden buildings require regular timber treatment, roof maintenance (clearing debris, checking shingles), ensuring the foundation is stable, and checking seals on doors and windows. Proper ventilation is also key to prevent damp.

Does Quick-garden.co.uk offer financing options?

Yes, Quick Garden Limited acts as a credit broker for Omni Capital Retail Finance Limited. It’s important to note that credit products typically involve interest, which should be considered by those seeking interest-free financial transactions.

What is Quick-garden.co.uk’s return policy?

Quick-garden.co.uk has a dedicated “Returns” policy page accessible from their footer. Customers should review this policy thoroughly to understand the conditions and procedures for returning products. Bookprotectors.co.uk Review

How long has Quick-garden.co.uk been in business?

Quick-garden.co.uk states they have decades of experience in wooden prefabricated buildings and have served “more than 26,000 happy customers in Europe since 1993,” indicating a long operational history.