Registry.com.au Review

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Based on looking at the website, Registry.com.au appears to be a legitimate service for Australian business registrations and related services. It offers a range of tools to manage ASIC-registered business names, company registrations, ABN applications, and domain names. While the site presents a professional facade and claims robust customer support, a thorough ethical review, especially for an Australian Muslim audience, requires deeper scrutiny beyond initial appearances.

Overall Review Summary:

  • Purpose: Facilitates Australian business registrations, renewals, and related services.
  • Services Offered: Business Names, Companies, ABNs, Domain Names.
  • Customer Support: Claims local Australian support with short wait times.
  • Government Integration: States full integration with government systems for ease of management.
  • Ethical Standpoint: Appears to align with principles of honest commerce and facilitating lawful business activities. No overtly questionable elements found on the homepage.
  • Transparency: Provides contact details, About Us, and client reviews. However, specific pricing, terms of service, and privacy policies are not immediately visible on the homepage, which is a common but notable omission for initial assessment.

The website aims to streamline what can often be a complex process for businesses. It highlights features like email and SMS service notifications, direct integration with government systems, and local customer support. Testimonials from clients are prominently displayed, suggesting a focus on client satisfaction. For those looking to establish or manage a business in Australia, the services offered by Registry.com.au seem directly relevant. However, for a complete ethical assessment, details regarding fee structures, data handling practices, and comprehensive terms and conditions would be crucial. Without transparent access to these details directly from the homepage, it’s challenging to provide a definitive green light without further investigation into their full operational transparency and adherence to Islamic ethical finance principles, particularly concerning any hidden fees or interest-based payment options that might emerge in the full process.

Best Alternatives for Business Services & Ethical Operations:

  • ASIC (Australian Securities & Investments Commission)

    • Key Features: Official government regulator for Australian companies and financial services; direct registration and management of business names, companies, and professional registers.
    • Average Price: Government fees for registration, varies by service.
    • Pros: The ultimate authority and source for business registration; direct interaction ensures compliance; no hidden fees or intermediaries.
    • Cons: Can be perceived as less user-friendly than third-party facilitators; requires users to navigate government portals.
  • ATO (Australian Taxation Office)

    • Key Features: Official government agency for taxation and superannuation; responsible for ABN registration and ongoing tax compliance.
    • Average Price: Free for ABN registration.
    • Pros: Direct government source for ABNs and tax obligations; ensures accurate compliance.
    • Cons: Primarily focused on tax, not broader business registration.
  • LegalVision

    • Key Features: Tech-driven law firm offering fixed-fee legal services for businesses, including company registration, intellectual property, and commercial contracts.
    • Average Price: Fixed fees for specific services, typically from $500+.
    • Pros: Provides legal expertise beyond just registration; transparent fixed pricing; suitable for comprehensive business setup.
    • Cons: Higher cost than basic registration services; may be overkill for simple needs.
  • Sprintlaw

    • Key Features: Online law firm specialising in small business legal services, including company incorporation, business name registration, and legal advice.
    • Average Price: Fixed fees for specific services, often competitive.
    • Pros: Streamlined online process; experienced lawyers; clear pricing.
    • Cons: Still a legal service, so costs are higher than DIY government portals.
  • Business.gov.au

    • Key Features: A comprehensive government resource for Australian businesses, offering information, tools, and links to various registrations and licences, including a business name registration service.
    • Average Price: Information is free; linked services may incur government fees.
    • Pros: Centralised hub for business information; reliable and authoritative government source.
    • Cons: Primarily an information portal; direct registration often links to other government sites.
  • TrueLayer

    • Key Features: Open banking platform for secure data sharing, which, while not a direct business registration service, exemplifies secure and transparent digital financial interactions.
    • Average Price: N/A (B2B service).
    • Pros: Focuses on secure data handling; promotes innovation in finance.
    • Cons: Not a direct alternative for registry services, but an example of ethical tech infrastructure.
  • Cloudflare (for Domain Management/Security)

    • Key Features: Offers DNS management, website security (DDOS protection, WAF), content delivery network (CDN), and domain registration services.
    • Average Price: Free tier available; paid plans vary.
    • Pros: Robust security features; excellent performance for domain management; ethical stance on privacy.
    • Cons: More focused on domain infrastructure than business registration.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Registry.com.au Review & First Look

Registry.com.au positions itself as a streamlined solution for Australian businesses navigating the complexities of ASIC registrations, ABN applications, and domain name management. From a first glance at their homepage, the platform appears well-organised and designed to simplify what can often be a daunting process for new and established businesses alike. They clearly articulate their core services: managing business names, company registrations, ABN applications, and domain names.

The website immediately highlights its key selling points: Australian customer support, market leadership claims, and full integration with government systems. These are significant claims, especially for businesses seeking reliability and efficiency. The promise of “hassle-free business portal” with email and SMS notifications aims to address common pain points of missing renewal dates or administrative burdens.

However, a critical review must delve deeper. While the surface looks good, the absence of upfront pricing details or direct links to comprehensive terms and conditions from the homepage is a common practice for many service providers but something that can lead to unexpected costs. For any business, especially those adhering to ethical financial principles, transparency on fees, charges, and the overall process is paramount. The customer testimonials, while positive, are static and lack independent verification from a third-party review site, which is always something to consider when assessing credibility.

Registry.com.au Ethical Considerations & Trustworthiness

When evaluating a service like Registry.com.au through an ethical lens, particularly for a Muslim audience in Australia, the primary focus shifts beyond mere functionality to transparency, fairness, and the absence of prohibitive elements. Based on the homepage content, there are no immediate red flags regarding interest-based transactions (Riba), gambling, or other clearly forbidden activities. The core services—business registration, ABNs, and domain names—are intrinsically permissible and necessary for lawful commercial activity.

  • Transparency of Fees: This is the most critical area for ethical assessment. The homepage mentions “hassle free” services but does not disclose specific pricing for business name registrations, company setups, or ABN applications. While it’s common for such services to have varying prices based on the complexity or specific government fees involved, the lack of even a starting price range can be a point of concern. Ethical business practices demand clear, upfront pricing to avoid hidden charges or unexpected costs that could lead to financial distress. Businesses should always seek full disclosure of all fees before committing.
  • Data Handling and Privacy: The website doesn’t explicitly detail its privacy policy on the homepage. While a link to a privacy policy page is generally expected in the footer, its prominence (or lack thereof) can speak volumes about a company’s commitment to data protection. Given the sensitive nature of business registration information, robust data security and transparent privacy practices are essential.
  • Customer Testimonials: The reviews prominently featured on the homepage are positive, citing helpful staff and efficient service. They appear recent, with dates like “03/06/2025” (which might be a typo for 2024 given the current date, or an interesting future-dated review!). However, these are direct excerpts from their own site. For a truly independent assessment, one would typically look for reviews on third-party platforms like Trustpilot, Google Reviews, or ProductReview.com.au, which offer a more unbiased perspective. The website states “4.7 from 2210 Reviews,” implying an aggregation, but the source of these reviews isn’t immediately clear from the homepage.
  • Government Integration Claims: The claim of “Government integrated” systems is a significant positive point, suggesting efficiency and accuracy in dealings with ASIC and other bodies. This indicates a legitimate operational structure that aligns with official requirements, which is crucial for compliance.
  • Ethical Marketing: The language used is professional and focuses on efficiency and customer support. There’s no use of sensationalism or deceptive marketing tactics visible on the homepage. This reflects a commitment to honest representation.

In summary, Registry.com.au appears to be a legitimate service provider for essential business administration tasks in Australia. The services themselves are ethically sound. However, the lack of immediate pricing transparency and direct links to comprehensive terms and privacy policies on the homepage necessitates further due diligence by potential clients to ensure complete ethical compliance, particularly concerning any financial obligations or data usage policies. Always verify all terms and conditions before proceeding with any service.

Registry.com.au Features

Registry.com.au aims to simplify business administration for Australian entrepreneurs by consolidating several key services into one platform. The features highlighted on their homepage focus on efficiency, convenience, and direct interaction with government bodies.

  • Business Name Registration and Management: This is a core offering. The platform allows users to register new business names with ASIC (Australian Securities & Investments Commission) and manage existing ones. A standout feature mentioned is the provision of email and SMS service notifications, which can be invaluable for avoiding missed renewal deadlines and ensuring ongoing compliance. This proactive notification system helps businesses maintain their legal standing without constant manual checks.
  • Company Registration Services: Beyond just business names, Registry.com.au facilitates the full company registration process with ASIC. This service includes establishing the company and, importantly, assisting with ongoing renewal and reporting obligations. This bundled approach aims to reduce the administrative burden on business owners, ensuring they remain compliant with corporate governance requirements.
  • ABN Application Assistance: Obtaining an Australian Business Number (ABN) is a fundamental step for many businesses. The website claims to make this process “very simple,” providing support and guidance for applicants. This assistance can be particularly helpful for new entrepreneurs who might find the application process confusing or complex.
  • Domain Name Services: Recognising the importance of an online presence, Registry.com.au also offers domain name registration and management. They emphasise helping businesses “protect their online identity” and “find the perfect domain.” This integration means a business can potentially handle its legal registration and online identity through a single provider, offering a degree of convenience.
  • Hassle-Free Business Portal: The website repeatedly highlights its “hassle-free business portal.” While the specifics of this portal aren’t detailed on the homepage, the implication is a user-friendly online interface where clients can manage their registered entities, receive notifications, and access various services. This centralised management system is designed to save businesses time and money.
  • Australian Customer Support: A key differentiator for Registry.com.au is its claim of premium locally based customer support. They even provide a specific statistic: “an average call wait time of under 30 seconds!” This suggests a commitment to accessible and responsive support, which is critical for businesses that may need urgent assistance with their registrations.
  • Government Integrated Systems: The claim that “Registry Australia’s systems are fully integrated with the government for ease of management and reliability” is significant. This integration implies a direct, efficient, and accurate flow of information between the platform and official government bodies like ASIC, potentially speeding up registration processes and reducing errors.

These features collectively aim to provide a comprehensive administrative solution for Australian businesses, simplifying the process from initial setup to ongoing compliance.

Registry.com.au Pros & Cons

A balanced perspective is essential when evaluating any service. While Registry.com.au presents itself as a beneficial tool for Australian businesses, it’s important to weigh its advantages against potential drawbacks.

Pros:

  • Streamlined Processes: The primary advantage is the simplification of often complex government registration processes for business names, companies, and ABNs. By acting as an intermediary, Registry.com.au aims to make these tasks quicker and less confusing for the user.
  • Australian Customer Support: The emphasis on “premium locally based customer support” with a low average call wait time (under 30 seconds) is a significant plus. For Australian businesses, having accessible, local support can be invaluable for resolving issues efficiently.
  • Government Integration: The claim of being “fully integrated with the government” for ease of management and reliability suggests a robust and efficient system that directly interfaces with official bodies like ASIC, potentially leading to faster processing and fewer errors.
  • Convenience and Time-Saving: By offering multiple services (business names, companies, ABNs, domain names) under one roof, the platform provides a “business wallet” concept, allowing users to manage various digital assets from a single portal, thereby saving time and effort.
  • Proactive Notifications: The mention of email and SMS service notifications for renewals is a highly beneficial feature, helping businesses avoid late fees or accidental lapse of registrations.
  • User Testimonials: The homepage displays numerous positive testimonials, which, while direct from their site, suggest a generally positive customer experience regarding helpfulness and efficiency.

Cons:

  • Lack of Upfront Pricing Transparency: A significant drawback is the absence of specific pricing details on the homepage for their services. This requires potential clients to delve deeper or make enquiries to understand the costs involved, which can be a barrier for those seeking quick comparisons and clear financial commitments.
  • Third-Party Intermediary Costs: While convenient, using a third-party service often means paying an additional fee on top of the actual government charges. Without clear pricing, it’s difficult to assess the value proposition compared to directly using government portals.
  • Limited Independent Review Verification: While the website displays many positive reviews, the source is internal. There isn’t an immediate link to aggregated, independent review platforms (like Trustpilot or Google Reviews) to fully verify the overall customer sentiment and address any potential negative experiences.
  • Reliance on a Single Portal: While consolidating services can be a pro, it also means a business becomes reliant on one provider for critical administrative tasks. Any issues with the portal or the provider could impact multiple aspects of a business’s compliance.
  • Potential for Over-Servicing: For very small businesses or sole traders with minimal registration needs, the comprehensive suite of services might be more than what’s necessary, and they might be better off using direct government portals for free or minimal charge.
  • Ambiguity on ‘See All Services’ Link: The “See All Services” and “Start Now” buttons on the homepage, at the time of review, pointed to a hash (#) rather than a dedicated page detailing all services or a clear starting point for registration, which can be a minor user experience frustration.

In essence, Registry.com.au offers clear convenience and support, but potential users should conduct due diligence regarding costs and verify transparency before committing to their services.

Registry.com.au Alternatives

When considering business registration and management services in Australia, it’s wise to explore alternatives to ensure you choose the best fit for your specific needs, budget, and ethical considerations. The landscape includes direct government portals, other online service providers, and legal firms specialising in business setups. Simbacarhire.com.au Review

  • Direct Government Portals (ASIC & ATO):

    • Description: The most direct and often most cost-effective way to register business names, companies, and ABNs is through the official government bodies.
    • Pros: No intermediary fees; direct compliance with legal requirements; authoritative source of information; full control over your registrations.
    • Cons: Can be perceived as less user-friendly; requires users to navigate government websites and understand the jargon; less personalised support.
    • Relevance: ASIC Connect for business names and companies, ATO Business Portal for ABNs.
  • Other Online Business Registration Services:

    • Description: Numerous other private companies offer similar services to Registry.com.au, acting as intermediaries to simplify the process. Examples include CompaniesOnline, OpenLegal, and others found through a quick search for “company registration Australia.”
    • Pros: Similar convenience and streamlined processes to Registry.com.au; potentially competitive pricing; varying levels of customer support and additional services.
    • Cons: Still involve intermediary fees; transparency on pricing and terms can vary; it’s crucial to research each provider thoroughly.
    • Consideration: Always compare fees, service inclusions, and independent reviews (e.g., on Trustpilot or Google Reviews) across different providers.
  • Law Firms Specialising in Business Setup:

    • Description: For businesses requiring comprehensive legal advice beyond just registration, engaging a law firm is a robust option. Firms like LegalVision or Sprintlaw offer fixed-fee packages for company incorporation, legal structure advice, and intellectual property protection.
    • Pros: Provides legal expertise, ensuring your business structure is optimal and compliant from the outset; offers tailored advice for complex situations; can handle broader legal needs (contracts, trademarks).
    • Cons: Generally more expensive than basic registration services or direct government channels; may be overkill for simple sole trader or small business setups.
    • Relevance: LegalVision or Sprintlaw.
  • Accountants and Business Advisors:

    • Description: Many accounting firms and business advisory services offer business registration as part of their broader service offerings, especially for new clients. They can provide advice on business structures, tax implications, and ongoing compliance.
    • Pros: Holistic advice covering financial and tax aspects; established relationship with a trusted professional; can integrate registration with broader business planning.
    • Cons: Costs can vary significantly; often bundled with other services which may not be immediately needed; may not offer the same level of online convenience for simple registrations.
  • Domain Name Registrars (Dedicated):

    • Description: If your primary need is domain name registration, dedicated domain registrars like GoDaddy, VentraIP, or Namecheap often offer more competitive pricing and advanced features (DNS management, hosting bundles) than general business service providers.
    • Pros: Specialised services for domain management; often cheaper for domains; wide range of extensions and features.
    • Cons: Do not handle ASIC or ABN registrations; requires managing domains separately from other business compliance.
    • Relevance: GoDaddy, VentraIP.

When choosing an alternative, consider the scope of services you need, your budget, your comfort level with navigating government websites, and the importance of personalised support. For basic registrations, direct government portals are often the most cost-effective. For convenience and bundled services, other online providers like Registry.com.au are an option. For comprehensive legal or financial advice, professional firms are the way to go.

How to Cancel Registry.com.au Services (General Guidance)

While the Registry.com.au homepage doesn’t detail a specific cancellation policy or process, general practice for online subscription-based business services typically involves a few common steps. It’s crucial for businesses to understand how to cease services to avoid ongoing charges, especially if they decide to no longer require the intermediary or are winding down operations.

Given that Registry.com.au primarily handles ongoing business name and company renewals, the “cancellation” might pertain to discontinuing their administrative services rather than cancelling the underlying government registration itself. You cannot “cancel” a registered business name or company with ASIC via a third party; you would need to officially de-register or wind up the entity directly with ASIC, or cease its operations and allow its registration to lapse, ensuring all legal obligations are met.

Here’s a general guide on how one might expect to cancel or cease services with an intermediary like Registry.com.au:

  1. Review Your Agreement/Terms and Conditions: Skyscanner.com.au Review

    • Before initiating any cancellation, it is absolutely paramount to consult the full terms and conditions (T&Cs) or the service agreement you accepted when signing up. This document will outline the specific cancellation policy, notice periods required, any potential cancellation fees, and how to formally notify them of your intent to cancel.
    • Look for details regarding recurring fees, auto-renewals, and any conditions for transferring services (e.g., if you want to manage your domain name through a different registrar).
  2. Contact Customer Support:

    • The most direct way to initiate cancellation is usually through their official customer support channels. Registry.com.au lists a phone number (1300 070 000) and a “Contact Us” page.
    • Be prepared to provide your account details, the specific services you wish to cancel, and the reason for cancellation (though you are not obliged to provide a detailed reason).
    • Important: Request written confirmation of your cancellation request and the effective date of cancellation. Keep this record for your files.
  3. Check Your Client Login Portal:

    • Many online services provide a client portal (Registry.com.au has a “Client Login” link) where you can manage your services. There might be an option within this portal to manage subscriptions or initiate cancellation requests directly.
    • Even if you cannot complete the cancellation entirely online, the portal might provide details on how to proceed.
  4. Manage Underlying Government Registrations:

    • Remember, cancelling the service with Registry.com.au does not cancel your business name or company registration with ASIC. These are separate legal entities.
    • If you intend to cease operating your business or company, you must follow the official procedures with ASIC and the ATO to de-register, cancel your ABN, and fulfill all outstanding obligations (e.g., final tax returns, winding up financial affairs). Failure to do so can result in penalties or ongoing liabilities. Registry.com.au would simply cease to act as your administrative agent for these government entities.
  5. Monitor Your Payments:

    • After receiving confirmation of cancellation, monitor your bank statements or credit card activity to ensure no further charges are debited from your account. If any appear, immediately contact Registry.com.au with your cancellation confirmation.

In essence, while Registry.com.au simplifies management, cancelling their service means taking back direct responsibility for your ASIC and ATO compliance. Always ensure you have a clear plan for managing your essential business registrations directly with the relevant government bodies once you cease using an intermediary service.

How to Handle Registry.com.au Renewal

The Registry.com.au website prominently mentions facilitating renewals for ASIC registered business names and companies. Their system appears designed to proactively manage these obligations, which can be a significant benefit for busy business owners. Understanding how their renewal process works and what your responsibilities are is key to maintaining compliance and avoiding unnecessary fees.

Understanding the Renewal Process with Registry.com.au:

  1. Proactive Notifications:

    • The website states: “With email and SMS service notifications.” This implies that Registry.com.au will send you reminders as your business name or company registration approaches its renewal date. These notifications are crucial for ensuring you don’t miss a deadline.
    • These reminders typically start well in advance of the due date, giving you ample time to act.
  2. Accessing the Renewal Service:

    • The homepage includes a “Pay Now” link, which suggests a direct portal for processing payments, likely including renewals. Existing clients would also likely access renewal options through their “Client Login” portal.
    • Within the client portal, you would expect to see a list of your registered entities, their renewal dates, and options to proceed with payment.
  3. Payment and Processing:

    • Once you choose to renew through Registry.com.au, you would typically provide your payment details. Registry.com.au would then process the renewal on your behalf with ASIC.
    • It’s important to understand that you are paying Registry.com.au, who then forwards the government fee to ASIC, along with any service fee they charge for their administrative assistance.

Key Considerations for Renewals:

  • Service Fees vs. Government Fees: Be clear on the distinction. ASIC charges a standard fee for business name and company renewals. Registry.com.au, as a third-party service, will add their own service fee on top of this. Always understand the total cost before proceeding.
  • Timeliness: Respond to renewal notifications promptly. ASIC imposes late fees for overdue renewals, and prolonged non-renewal can lead to de-registration of your business name or company, potentially causing significant administrative and legal headaches.
  • Information Accuracy: Before renewing, ensure all your business details (address, contact information, officeholders for companies) are up-to-date. If there have been changes, you should update them through your Registry.com.au portal or directly with ASIC before or during the renewal process.
  • Direct Renewal with ASIC: Remember, you always have the option to renew directly with ASIC via the ASIC Connect portal. This avoids any intermediary fees and gives you direct control. If you choose this route, you would simply ignore Registry.com.au’s renewal notifications for that specific entity.
  • Auto-Renewal Settings: Check your account settings within Registry.com.au (if applicable) to see if auto-renewal is enabled. If you prefer to manually approve renewals or switch providers, ensure this feature is disabled.
  • Confirmation of Renewal: After successfully renewing through Registry.com.au, you should receive a confirmation from them, and ideally, an official confirmation from ASIC that your registration has been successfully renewed. Keep these confirmations for your records.

By being proactive and understanding the process, businesses can leverage services like Registry.com.au for convenient renewals while staying compliant with Australian regulations. Ozaironline.com.au Review

Registry.com.au Pricing

The pricing structure for services offered by Registry.com.au is not explicitly detailed on their homepage. This is a common practice for many service providers who tailor quotes or have varying fees based on the specific type of registration, additional services, or the complexity of the client’s needs. However, for a user, the absence of upfront pricing can make it challenging to gauge the total cost without initiating an inquiry or proceeding through a signup process.

Typically, online business registration services like Registry.com.au charge a service fee on top of the mandatory government fees. Here’s what potential clients should anticipate and what to look for:

Anticipated Pricing Components:

  1. Government Fees (ASIC/ATO Fees):

    • These are the non-negotiable fees charged by the Australian Securities & Investments Commission (ASIC) for registering business names, companies, and by the Australian Taxation Office (ATO) for certain ABN-related services (though ABN registration itself is typically free).
    • These fees are standardised and would be the same whether you apply directly or through an intermediary.
    • Example: As of recent times, the ASIC fee for registering a business name for one year is around $39, and for three years, it’s about $92. Company registration fees are significantly higher, in the hundreds of dollars.
  2. Registry.com.au Service Fee:

    • This is the charge for the convenience, administration, and support provided by Registry.com.au. This fee covers their overhead, customer support, the use of their “hassle-free business portal,” and the processing of your application.
    • This is where the direct cost comparison with doing it yourself via government portals becomes relevant. The service fee could range from a small additional charge (e.g., $10-$50 for a business name registration) to significantly more for complex company setups or bundled services.
    • Without clear pricing, it’s impossible to state an exact figure for this component.
  3. Additional Services/Bundles:

    • Registry.com.au also offers domain names and mentions “maintaining your renewal and reporting obligations” for companies. These might be offered as separate services or bundled packages.
    • Bundles often present a perceived value, but it’s crucial to itemise costs to ensure you’re not paying for services you don’t need or could obtain cheaper elsewhere.

What to Look For When Assessing Pricing:

  • All-Inclusive vs. Itemised Costs: When you reach the payment stage or receive a quote, ensure it clearly itemises the government fee and their service fee separately. This transparency is crucial for understanding what you’re paying for.
  • Renewal Costs: Don’t just check the initial setup fee. Enquire about the ongoing renewal fees for business names, companies, and domain names, as these are recurring costs.
  • Hidden Fees: Always read the fine print in the terms and conditions for any mention of additional charges, late fees, or cancellation fees.
  • Comparison: Compare the total cost (government fee + service fee) with the cost of directly applying through ASIC or the ATO. The difference is what you’re paying for the convenience.

Given the lack of explicit pricing on the homepage, potential users would need to:

  • Click through the registration process: Often, the final pricing breakdown is revealed just before the payment stage.
  • Contact their customer support: Use the provided phone number (1300 070 000) or their “Contact Us” page to request a detailed price list for the specific services you require.

Ethically, clear and upfront pricing is highly desirable. While the current setup requires proactive inquiry from the user, it doesn’t inherently suggest unethical practices, but it does place the onus on the customer to seek out full financial transparency.

Registry.com.au vs. ASIC Connect

When an Australian business needs to register a business name or a company, two primary avenues present themselves: using a third-party intermediary like Registry.com.au or going directly through the official government portal, ASIC Connect. Understanding the fundamental differences between these two options is crucial for making an informed decision, especially considering convenience, cost, and control.

Registry.com.au

  • Nature: A private, commercial service provider that acts as an agent to facilitate registrations and management with ASIC and the ATO.
  • Convenience:
    • Streamlined Process: Aims to simplify the often complex government forms and requirements into a more user-friendly interface.
    • Bundled Services: Offers various services (business names, companies, ABNs, domain names) from a single platform, potentially reducing administrative burden.
    • Proactive Notifications: Provides email and SMS reminders for renewals, helping businesses avoid missed deadlines.
    • Customer Support: Offers dedicated, local Australian customer support, which can be invaluable for assistance and troubleshooting.
  • Cost: Involves an additional service fee on top of the mandatory government charges. Pricing for these service fees is not transparent on the homepage.
  • Control/Directness: You interact with Registry.com.au, and they interact with ASIC/ATO on your behalf. While efficient, this means you are one step removed from the direct government body.
  • Target Audience: Businesses seeking maximum convenience, simplified processes, and hands-on customer support, and are willing to pay a premium for these benefits.

ASIC Connect

  • Nature: The official online portal provided by the Australian Securities & Investments Commission (ASIC), the government body responsible for business and company registrations in Australia.
  • Convenience:
    • Direct Interaction: You interact directly with the government agency.
    • No Frills: The interface is functional and provides exactly what’s needed for compliance, but may not be as ‘user-friendly’ or ‘hassle-free’ as a commercial service.
    • Self-Management: Requires the user to be proactive in remembering renewal dates and managing all aspects themselves.
    • Support: Government support is available, but typically less personalised or immediate than private services.
  • Cost: Only involves the mandatory government fees. There are no additional service fees.
  • Control/Directness: You have direct control over your registrations with the ultimate authority. All communications and notifications about your registration come directly from ASIC.
  • Target Audience: Businesses and individuals who prefer to minimise costs, want direct control over their government registrations, and are comfortable navigating official government portals.

Key Differences Summarised:

Feature Registry.com.au ASIC Connect
Provider Private commercial entity Official Australian Government Agency
Cost Government Fee + Service Fee Government Fee Only
Convenience High (simplified forms, notifications, support) Moderate (direct, but requires self-navigation)
Support Dedicated local Australian customer support Standard government support channels
Transparency Pricing not upfront on homepage All government fees publicly listed
Control Intermediary manages on your behalf Direct control and interaction with ASIC
Added Value Bundled services, proactive reminders None (just the official service)

For businesses prioritising cost savings and direct engagement with the government, ASIC Connect is the clear choice. For those who value convenience, time-saving, and personalised support, and are willing to pay an additional fee for it, Registry.com.au or similar private services offer a viable alternative.

FAQ

What is Registry.com.au?

Registry.com.au is a private Australian online service provider that facilitates the registration, renewal, and management of ASIC-registered business names, companies, ABNs, and domain names for Australian businesses. Ozstraps.com.au Review

Is Registry.com.au a government website?

No, Registry.com.au is not a government website. It is a private company that acts as an intermediary to help businesses interact with government bodies like ASIC (Australian Securities & Investments Commission) and the ATO (Australian Taxation Office).

How does Registry.com.au help with business name registration?

Registry.com.au helps by providing a streamlined portal to register and renew business names with ASIC. They also offer features like email and SMS service notifications to remind you of renewal dates.

What services does Registry.com.au offer?

Registry.com.au offers services for registering and managing business names, company registrations, ABN applications, and domain name registration.

Are the prices for Registry.com.au services displayed on their homepage?

No, the specific pricing for Registry.com.au services is not explicitly displayed on their homepage. You would typically need to proceed through their process or contact them for a quote.

Does Registry.com.au charge extra fees on top of government fees?

Yes, as a private intermediary service, Registry.com.au charges its own service fee in addition to the mandatory government fees levied by ASIC or the ATO.

How do I renew my business name through Registry.com.au?

You would typically renew your business name by responding to their email or SMS notifications, or by logging into your client portal on their website and following the renewal prompts and making payment.

Can I get an ABN through Registry.com.au?

Yes, Registry.com.au states that they simplify the process of applying for an Australian Business Number (ABN).

Does Registry.com.au offer customer support?

Yes, Registry.com.au claims to offer premium, locally based Australian customer support with an average call wait time of under 30 seconds.

How do I cancel services with Registry.com.au?

To cancel services with Registry.com.au, you would typically need to review their terms and conditions, contact their customer support, and ensure you receive written confirmation of your cancellation. Note that this doesn’t cancel your official government registration.

What happens if I stop using Registry.com.au?

If you stop using Registry.com.au, you will need to manage your business name, company, and ABN registrations directly with ASIC and the ATO to ensure ongoing compliance and avoid penalties. Voyagecollectionsaustralia.com.au Review

Are the customer reviews on Registry.com.au’s website genuine?

The website displays many positive customer testimonials. While they appear genuine, for independent verification, it’s always advisable to look for reviews on third-party platforms like Trustpilot or Google Reviews.

Is Registry.com.au integrated with government systems?

Yes, Registry.com.au claims that its systems are “fully integrated with the government for ease of management and reliability.”

Can Registry.com.au help with company registration?

Yes, Registry.com.au provides services for simple company registration with ASIC, as well as assistance with maintaining renewal and reporting obligations.

What is the advantage of using Registry.com.au over direct government portals?

The primary advantage is convenience and simplified processes. Registry.com.au aims to make registrations and renewals “hassle-free” with dedicated customer support and proactive notifications, saving businesses time and effort.

What is the disadvantage of using Registry.com.au over direct government portals?

The main disadvantage is the additional service fee charged by Registry.com.au on top of the government fees, making it potentially more expensive than going direct.

Does Registry.com.au handle domain name registrations?

Yes, Registry.com.au offers services to help businesses register and manage their domain names, assisting in protecting their online identity.

What is a “hassle-free business portal” as mentioned by Registry.com.au?

A “hassle-free business portal” refers to their online platform designed to provide a simplified and user-friendly interface for clients to manage their various business registrations and services in one place.

Does Registry.com.au offer legal advice for business setup?

While they facilitate registrations, their website does not explicitly state they offer legal advice. For comprehensive legal guidance on business structures or compliance, it’s best to consult a qualified lawyer or business advisor.

How can I pay for services on Registry.com.au?

The website includes a “Pay Now” link, indicating direct payment options are available on their platform, likely accepting various common payment methods.



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