Alaswadtravels.co.uk Review

Based on checking the website alaswadtravels.co.uk, it appears to be a legitimate and dedicated service for Umrah packages from the UK to Saudi Arabia. The site provides essential information, contact details, and a variety of package options, which are crucial for travellers planning such an important spiritual journey. The transparency regarding ATOL protection is a significant positive, indicating a commitment to consumer safety and regulatory compliance within the travel industry.

Overall Review Summary:

• Website Focus: Exclusively offers Umrah packages from the UK.
• Contact Information: Clearly provides phone numbers, email, WhatsApp, and a physical address in London.
• ATOL Protection: Explicitly mentions ATOL protection for certain bookings, advising users to confirm coverage.
• Package Variety: Offers diverse packages categorised by star rating (3, 4, 5-star), duration (7, 10, 12, 14 nights), and specific seasons (Ramadan, Easter, December).
• Pricing: Prices are clearly listed for each package, making it easy for users to compare.
• Trust Indicators: Claims to be a licensed travel agency authorised by Saudi Arabia and has been operating since 2016.
• Customer Support: States 24/7 availability for support.
• Social Media Presence: Mentions presence on Facebook, Instagram, X (formerly Twitter), and YouTube.

The detailed breakdown of packages, including hotel names and nights, provides a good level of transparency. The clear calls to action for viewing details or contacting them directly streamline the user experience. For a service of this nature, trust and clarity are paramount, and alaswadtravels.co.uk seems to address these points effectively on its homepage. The focus on providing a “blessed Umrah experience” aligns well with the spiritual aspirations of its target audience.

Best Alternatives List:

1. British Airways Holidays

   

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   • Key Features: Offers flight and hotel packages worldwide, ATOL protected, reliable airline. While not specialised in Umrah, they can facilitate flights and accommodation which can then be combined with local ground services in Saudi Arabia.
   • Average Price: Varies widely based on destination, duration, and hotel star rating.
   • Pros: Highly reputable, extensive flight network, strong customer service, flexible booking options.
   • Cons: Not tailored specifically for Umrah pilgrims, requires separate arrangement of local Umrah services.

2. Ethical Travel Guides (Books)

   • Key Features: Provides detailed information on sustainable and culturally sensitive travel, helping individuals plan their own journeys with a focus on ethical considerations.
   • Average Price: £10-£25 per book.
   • Pros: Empowers independent travel, promotes responsible tourism, offers in-depth cultural insights.
   • Cons: Requires significant self-planning, not a direct booking service.

3. Travel Prayer Mats

   • Key Features: Lightweight, portable prayer mats designed for use during travel, often with compasses to indicate Qibla direction.
   • Average Price: £5-£20.
   • Pros: Essential for Muslim travellers, convenient for praying anywhere, durable.
   • Cons: Not a travel service, merely a travel accessory.

4. Digital Quran Pens

   • Key Features: Devices that read out Quranic verses when touched to specific text, aiding in recitation and learning.
   • Average Price: £30-£70.
   • Pros: Excellent for Quranic studies during travel, portable, interactive learning tool.
   • Cons: Electronic device requiring charging, not a direct travel service.

5. Islamic Attire for Travel (Modest Clothing)

   • Key Features: Comfortable, modest clothing suitable for travel, particularly for pilgrims, such as abayas, thobes, and headscarves.
   • Average Price: Varies widely based on item and quality, from £20 for a basic headscarf to £100+ for a full outfit.
   • Pros: Ensures comfort and adherence to religious dress codes, practical for long journeys.
   • Cons: Not a travel service, but a necessary preparation item for many.

6. Islamic Board Games

   • Key Features: Educational and entertaining board games designed to teach Islamic principles, history, or values, suitable for family leisure during downtime.
   • Average Price: £15-£40.
   • Pros: Promotes family bonding, educational, encourages critical thinking in an Islamic context.
   • Cons: Not directly travel-related, but can be a good way to spend time during transit or in hotels.

7. Islamic Art & Decor (Small portable items)

   • Key Features: Small, portable items like calligraphy prints, miniature prayer beads, or decorative Quran holders, suitable for personal use or as gifts.
   • Average Price: £10-£50.
   • Pros: Adds spiritual ambiance to travel space, thoughtful gifts, easily transportable.
   • Cons: Decorative only, not a travel service or essential item.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Alaswadtravels.co.uk Review & First Look

Right, let’s cut to the chase and scrutinise alaswadtravels.co.uk. When you’re looking to book something as profound as Umrah, trust is paramount, and every detail on a website either builds it or breaks it. My initial take? This site looks like a dedicated, no-nonsense portal for pilgrims.

Initial Impressions and User Experience

The homepage is pretty straightforward. You land, and you immediately know what they offer: Umrah packages. No ambiguity, which is great. It’s got that clean, purposeful feel, and the navigation is intuitive. You’re not going to get lost trying to figure out where the 5-star packages are.

• Clarity of Purpose: The “Embark on a Spiritual Journey with Us” tagline hits the mark immediately. They’re selling a journey, not just a trip.
• Design and Layout: The design is functional. It’s not flashy, but it’s clear and easy to read. This is crucial for an audience that might prioritise clarity over cutting-edge aesthetics.
• Accessibility: The direct phone numbers, WhatsApp chat, and email address are front and centre. This level of immediate contact availability is a huge plus, especially for an international travel service.

Key Information and Trust Indicators

The most critical element for any travel agency, especially one dealing with pilgrimages, is legitimacy and protection. Alaswadtravels.co.uk addresses this head-on.

• ATOL Protection Mention: They state, “Some flights and flight-inclusive holidays on this website are protected by the ATOL scheme.” This is a non-negotiable for UK-based travel companies. They also advise you to confirm protection, which is good practice. The link to www.caa.co.uk/atol-protection further reinforces this. It’s the kind of transparency you want.
• Contact Details: A physical address (13 Station Rd, London SE25 5AH, United Kingdom) is provided, alongside multiple phone numbers and an email. This anchors them to a real-world presence, enhancing trust.
• Operating Since 2016: The claim of being a “licensed travel agency authorised by Saudi Arabia” and having been operating “since 2016” adds a layer of credibility. While it would be even better if they provided registration numbers or direct links to these authorisations for verification, stating the year of establishment is a solid start.

Alaswadtravels.co.uk Features

Let’s dive into the specifics of what alaswadtravels.co.uk brings to the table. Beyond the initial look, what functionalities and offerings make this platform tick for someone planning their Umrah?

Comprehensive Package Offerings

The website excels in presenting a wide array of Umrah packages. It’s not a one-size-fits-all approach, which is sensible given the diverse needs and budgets of pilgrims. Whitehallgardencentre.co.uk Review

• Star Ratings: They segment packages by 3-star, 4-star, and 5-star options. This allows pilgrims to choose based on their desired level of comfort and budget. For instance, a 7 Nights 3 Star Umrah Package starts at £595, whereas a 7 Nights 5 Star Umrah Package begins at £965.
• Duration Variations: Packages range from 7 nights to 14 nights, accommodating different schedules and preferences. This flexibility is vital for individuals who might have limited time off work or wish for an extended spiritual stay.
• Seasonal and Special Packages: The inclusion of Ramadan, Easter, and December Umrah Packages highlights their understanding of peak demand periods and specific times of significance for pilgrims. For example, a 10 nights 5 star – Second Ashra Ramadan Package is listed at £1595, reflecting the higher demand and value during this blessed month.
• Detailed Itineraries: Each package provides specific hotel names and the number of nights in Makkah and Madinah (e.g., “Al Kiswa Tower Makkah (4 nights) Karam Golden Hotel (3 nights)”). This level of detail empowers potential travellers to research accommodation independently if they wish, adding another layer of transparency.

Core Facilities and Services

Beyond just flights and hotels, alaswadtravels.co.uk highlights several key facilities designed to enhance the pilgrim’s journey.

• Experienced Guidance: The promise of “Expert guides ensuring a fulfilling Umrah journey” is a significant draw. Many pilgrims, especially first-timers, value having knowledgeable support on the ground.
• Transport Services: “Comfortable and reliable bus and car services at the airport” suggests a smooth transition upon arrival and departure, alleviating a common stress point for international travellers.
• Ziyaraats Exploration: The mention of “Explore Ziyaraats in Makkah and Madinah” indicates they offer guided tours to historical and significant Islamic sites, enriching the spiritual experience beyond the core rituals of Umrah.
• Luxury Accommodation: While offering 3-star options, they emphasise “Luxury Accommodation” with 3-4-5-star hotels, catering to those seeking comfort.
• Customisable Packages: The ability to “Tailor your Umrah experience with packages designed exclusively” is a powerful feature, allowing pilgrims to adjust their journey to their specific needs and desires, though the extent of this customisation isn’t fully detailed on the homepage.

Customer Support and Digital Presence

In today’s connected world, a robust support system and digital footprint are non-negotiable.

• 24/7 Availability: Stating “Available 24/7 For helpful and attentive support” is a bold claim and, if true, a massive advantage, especially for international travellers dealing with time differences or unforeseen issues.
• Multiple Contact Channels: Beyond phone and email, the WhatsApp chat option (4402035042966) offers a convenient and modern way for customers to get in touch.
• Social Media Integration: Links to Facebook, Instagram, X (formerly Twitter), and YouTube demonstrate an attempt to maintain a digital presence, allowing them to share updates, promotions, and connect with their audience. As of my review, specific follower counts or engagement metrics aren’t visible directly on the homepage, but the presence itself is a good sign.

Alaswadtravels.co.uk Pros & Cons

Alright, let’s break down the advantages and disadvantages of alaswadtravels.co.uk based on what’s presented on their homepage. It’s crucial to weigh these points when considering a service for something as significant as Umrah.

Pros

• Dedicated Umrah Specialist: The website focuses solely on Umrah packages, indicating a specialisation that could lead to more tailored and experienced service compared to general travel agencies. This niche focus means they likely have a deep understanding of the specific requirements and nuances of the pilgrimage.
• Clear Pricing & Package Details: Each package clearly lists the price, duration, and even the specific hotels and nights. This transparency allows prospective pilgrims to easily compare options and budget effectively without hidden surprises. For instance, the cheapest 3-star 7-night package is £595, while a 5-star 14-night option runs up to £1175, showcasing a clear range.
• ATOL Protection Statement: The explicit mention of ATOL protection for flights and flight-inclusive holidays is a significant trust factor. It demonstrates compliance with UK travel regulations and offers financial protection in case the company faces unforeseen issues. This is a critical safeguard for consumers.
• Multiple Contact Channels: Providing a UK phone number (0203-504-2966), an email address ([email protected]), a physical address (13 Station Rd, London SE25 5AH), and a WhatsApp chat option makes them highly accessible. This multi-channel approach caters to different communication preferences and provides reassurance.
• Claims of Experience and Authorization: Stating they are “licensed travel agency authorised by Saudi Arabia” and have been in operation “since 2016” adds credibility and suggests a history of service in this specific domain.
• Variety of Packages: The diverse range of packages—categorised by star rating, duration, and special seasons (Ramadan, Easter, December)—offers flexibility to cater to different budgets, time constraints, and spiritual aspirations. This breadth of choice is highly beneficial for the customer.
• Value-Added Services Highlighted: The mention of “Experienced Guidance,” “Transport Services,” and “Explore Ziyaraats” suggests a comprehensive approach to the pilgrimage, aiming to provide a seamless and spiritually enriching experience beyond just booking flights and hotels.

Cons

• Lack of Direct Booking Functionality: While packages are listed with prices, there isn’t a direct online booking system visible on the homepage. The primary call to action is to “View Details” or “Call Us Now.” This means the booking process likely requires a phone call, email, or WhatsApp chat, which might be less convenient for those accustomed to instant online bookings. This could slow down the decision-making process.
• Limited Online Verification: While they claim to be a “licensed travel agency authorised by Saudi Arabia,” the homepage doesn’t provide direct links to verifiable credentials or specific registration numbers for immediate online checks. This isn’t a red flag, but providing such links would further solidify trust.
• Absence of Customer Reviews/Testimonials: There are no visible customer testimonials or review sections on the homepage. For a service as personal and important as Umrah, genuine feedback from past pilgrims can significantly influence new customers’ decisions. Social proof is a powerful trust-builder that is currently missing.
• No Clear Refund or Cancellation Policy: While the ATOL statement provides some protection, specific details regarding their refund, cancellation, or amendment policies for packages are not readily available on the homepage. Pilgrims need to understand these terms clearly before committing.
• Generalised “Customisable Packages”: While “Customisable Packages” are mentioned, the extent and process of customisation are not elaborated. More detail here would help potential clients understand how they can truly tailor their experience.
• Limited Transparency on Guide Credentials: The promise of “Experienced Guidance” is great, but there’s no information about the guides themselves, their qualifications, or their experience. Providing brief profiles or details about the guiding team could enhance trust.
• No Online Chatbot for Immediate Queries: Although WhatsApp is available, a direct online chatbot could offer immediate answers to common questions without requiring a phone call or switching apps, improving user experience for initial inquiries.

Alaswadtravels.co.uk Alternatives

When it comes to planning a sacred journey like Umrah, having reliable options is key. While Alaswadtravels.co.uk offers a specific service, there are broader categories of ethical and beneficial products and services that can enhance or facilitate such travel, or simply support a life aligned with Islamic principles. Since direct competitors offering identical Umrah packages with detailed pricing aren’t readily available for a direct comparison on a static page, we’ll focus on complementary or broadly relevant ethical alternatives that are permissible and beneficial.

Here are some top alternatives and complementary products: Hartysofchester.co.uk Review

1. Trusted Islamic Travel Agencies (UK-based)

   

   • Description: Many reputable, ATOL-protected travel agencies in the UK specialise in Hajj and Umrah. These agencies often have years of experience, direct relationships with hotels in Makkah and Madinah, and a deep understanding of pilgrims’ needs.
   • Key Features: Comprehensive packages including flights, accommodation, visa processing, and often ground transportation and guided tours. Many offer different tiers of packages from economy to luxury.
   • Pros: Specialised knowledge, experienced guides, financial protection (ATOL/ABTA), community support, and often have a strong reputation within the Muslim community.
   • Cons: Prices can vary significantly, requires thorough research to find the best fit, popular packages can sell out quickly.

2. High-Quality Ihram Clothing

   • Description: Essential for male pilgrims, Ihram consists of two unstitched white cloths. High-quality Ihram sets are breathable, durable, and comfortable, designed to withstand the physical demands of the pilgrimage.
   • Key Features: Absorbent cotton or bamboo fabric, pre-stitched borders for durability, often comes with a small pouch for essentials.
   • Pros: Essential religious requirement, comfortable for long periods, readily available.
   • Cons: Specific to male pilgrims, needs to be purchased separately, quality can vary.

3. Comfortable & Modest Travel Abayas/Jilbabs

   • Description: For female pilgrims, comfortable and modest Islamic attire (such as loose-fitting abayas or jilbabs) is crucial. Travel-specific designs often feature practical elements like pockets, nursing zips, or lightweight fabrics.
   • Key Features: Breathable fabrics (e.g., linen, modal), practical designs for movement and ease, often come in darker colours to resist stains.
   • Pros: Ensures modesty and comfort throughout the journey, practical for various weather conditions, wide range of styles available.
   • Cons: Needs careful selection for fabric and fit, can be an additional expense.

4. Portable Prayer Mat & Qibla Compass Set Armstrongsupplies.co.uk Review

   • Description: A compact, lightweight prayer mat paired with a reliable Qibla compass is invaluable for pilgrims. These sets ensure you can pray comfortably and accurately regardless of your location.
   • Key Features: Water-resistant material, small folding size, integrated compass or separate compass, often comes with a carry pouch.
   • Pros: Essential for daily prayers, highly portable, provides accurate Qibla direction, hygienic.
   • Cons: Can be thin, offering less padding than home prayer mats; compass accuracy relies on proper use away from metallic interference.

5. Durable Travel Quran / Pocket Quran

   • Description: A small, robust copy of the Quran specifically designed for travel. These often have durable covers and compact sizes, making them easy to carry and protect during transit.
   • Key Features: Small font for portability, durable cover (leather, synthetic), often with a zip closure.
   • Pros: Allows for easy recitation and reflection during travel downtime, spiritual comfort, lightweight.
   • Cons: Smaller text might be challenging for some readers, not as comprehensive as full-sized Qurans.

6. Islamic Educational Books (Travel-related/Spiritual Growth)

   • Description: Books that focus on the history of Makkah and Madinah, the rituals of Hajj and Umrah, or general Islamic spiritual development can greatly enhance the pilgrim’s experience.
   • Key Features: Clear explanations of rituals, historical context, spiritual insights, practical advice for pilgrims.
   • Pros: Deepens understanding and appreciation of the pilgrimage, aids in spiritual preparation, provides valuable information.
   • Cons: Requires dedicated reading time, not a physical item for the journey itself.

7. Zamzam Water Bottles & Dispensers

   • Description: While Zamzam water is primarily sourced in Makkah, travellers can purchase bottles or dispensers to carry it, or store it ethically for personal use or gifting upon return.
   • Key Features: BPA-free plastic, secure caps to prevent leakage, various sizes.
   • Pros: Allows pilgrims to bring blessed water home, convenient for distributing to family and friends.
   • Cons: Weight restrictions on flights, must be securely packaged, authenticity should be verified if purchased outside Saudi Arabia.

How to Cancel Alaswadtravels.co.uk Subscription

The concept of a “subscription” as a recurring service isn’t typically associated with one-off travel packages like Umrah. Based on the alaswadtravels.co.uk homepage, there’s no visible indication of any recurring subscription service, free trial, or membership model. Their business model appears to be centred around selling individual Umrah packages.

Understanding the Service Model

Alaswadtravels.co.uk operates as a travel agency offering specific, time-bound Umrah packages. When you book a package, you are purchasing a defined service for a specific period (e.g., 7 nights, 10 nights). This isn’t a continuous service that renews monthly or annually. Al-sunnahperfumes.co.uk Review

• One-Time Purchase: Each Umrah package is a singular transaction. You pay for the specific services included in that package (flights, hotels, transport, etc.) for the duration of your pilgrimage.
• No Recurring Billing: There’s no mechanism mentioned on the homepage that suggests recurring payments or subscription fees. Therefore, the traditional idea of “cancelling a subscription” doesn’t apply here.

How to Cancel an Alaswadtravels.co.uk Booking

If you’ve booked an Umrah package with Alaswadtravels.co.uk and need to cancel it, the process would fall under their general booking conditions and cancellation policy, not a subscription cancellation. Since their homepage does not explicitly detail a cancellation policy, you would need to:

• Review Your Booking Confirmation: Your booking confirmation email or documents should contain the specific terms and conditions related to cancellations, including any fees or deadlines.
• Contact Them Directly: This is the most crucial step. As there’s no self-service cancellation portal, you must reach out to Alaswadtravels.co.uk directly using their provided contact details.
  • Phone: Call them on 0203-504-2966. This is usually the fastest method for urgent matters.
  • Email: Send an email to [email protected], clearly stating your booking reference number and your intention to cancel. Keep a record of this email.
  • WhatsApp: Use their WhatsApp chat option (4402035042966) for a quick direct message.

Important Considerations for Cancellation:

• Cancellation Fees: Most travel agencies impose cancellation fees, especially if you cancel close to the departure date. These fees can vary significantly based on the timing of cancellation and the specific package terms.
• Non-Refundable Deposits: Be aware that initial deposits for travel packages are often non-refundable.
• Airline and Hotel Policies: The cancellation terms for your package will also be influenced by the policies of the airlines and hotels involved, which can sometimes be very strict, particularly for discounted fares or non-flexible bookings.
• Travel Insurance: If you have travel insurance, check its terms to see if it covers the reason for your cancellation. This could help recoup some costs.

In summary, you won’t be cancelling a “subscription” with Alaswadtravels.co.uk. Instead, you’ll be initiating a cancellation of a specific travel booking, which will be subject to their terms and conditions, likely involving direct communication with their team. Always read the fine print before finalising any travel booking.

Alaswadtravels.co.uk Pricing

Let’s talk brass tacks: pricing. For something as significant as Umrah, understanding the cost structure and what you’re getting for your money is crucial. Alaswadtravels.co.uk does a good job of laying out specific package prices directly on their homepage, which is a big win for transparency.

Pricing Model Overview

Alaswadtravels.co.uk operates on a package-based pricing model. This means you pay a single, advertised price for a bundle of services rather than paying for individual components like flights, hotels, and transfers separately. This is common practice for pilgrimage tours and can often provide better value and convenience. Deltd.co.uk Review

• Fixed Prices Per Package: Each advertised package (e.g., 7 Nights 3 Star Umrah Package) has a clear, upfront price listed next to it. This eliminates guesswork. For example, a 7 Nights 3 Star Umrah Package is priced at £595, while a 14 Nights 5 Star Umrah Package is £1175.
• Inclusions: The website indicates that “Tickets included in the package,” implying flights are part of the deal. Hotel stays are also clearly specified with the number of nights. Other facilities like “Transport Services” and “Experienced Guidance” are listed as provided, suggesting they are also included in the overall package price.
• No Hidden Fees (Apparent): From the homepage text, there are no immediate signs of hidden fees or surcharges. The prices seem to be all-inclusive for the stated components. However, it’s always wise to confirm this during the booking process.

Breakdown of Package Price Ranges

The pricing varies primarily based on three key factors:

1. Star Rating of Accommodation:

   • 3 Star Packages: These are typically the most budget-friendly options. For instance, a 7 Nights 3 Star Umrah Package starts at £595, and a 14 Nights 3 Star December Umrah Package is £1030. These offer a more economical way to perform Umrah.
   • 4 Star Packages: A step up in comfort and amenities. A 10 Nights 4 Star Umrah Package is £815, and a 14 Nights 4 Star December Umrah Package reaches £1395.
   • 5 Star Packages: These represent the premium, luxury end of the spectrum. A 7 Nights 5 Star Umrah Package is £965, and a 14 Nights 5 Star December Umrah Package is £1395. Expect more spacious rooms, closer proximity to the Haram, and superior services.

2. Duration of Stay:

   • Shorter Stays (7 nights): Generally the most affordable per package, e.g., £595 for 7 Nights 3 Star.
   • Longer Stays (10, 12, 14 nights): Proportionally more expensive overall due to extended accommodation and other services. For example, a 12 Nights 3 Star Umrah Package costs £895, and a 14 Nights 3 Star is £1030.

3. Season/Time of Year:

   • Ramadan Umrah Packages: These are significantly higher due to peak demand during the holy month. For example, a 10 nights 5 star – Second Ashra Ramadan Package is £1595, which is considerably more than similar duration/star ratings during off-peak times.
   • Easter & December Umrah Packages: Also show higher pricing compared to standard times, reflecting popular travel periods. For instance, a Luxury 5 Star 14 nights Easter Umrah Packages 2025 is £1195, while a 7 Nights 5 Star December Umrah Package is £1140.

Payment Options and Flexibility

The website states “Flexible payment options available” and “Installment plans are offered to make your Umrah journey more accessible.” This is a significant advantage, as the cost of Umrah can be a substantial outlay for many families. Theoceangroup.co.uk Review

• Installment Plans: The availability of installment plans demonstrates an understanding of customer financial needs, making the pilgrimage more achievable for a wider audience. Specifics on the terms, down payments, and duration of these plans would need to be clarified directly with them during the inquiry process.
• Deposit Requirements: While not explicitly mentioned on the homepage, it’s standard for travel packages to require a deposit to secure the booking, with the balance due closer to the travel date.

Overall, Alaswadtravels.co.uk provides good transparency on pricing, making it easy to compare and select a package that fits a pilgrim’s budget and requirements. The option for installment plans further enhances their appeal.

Alaswadtravels.co.uk vs. Trusted UK Travel Agencies

When planning something as important as Umrah, comparing your options is a no-brainer. Let’s stack alaswadtravels.co.uk up against the general landscape of trusted UK travel agencies that also offer Hajj and Umrah packages. It’s not a direct versus, but rather a comparative look at features and focus.

Specialisation vs. Breadth

• Alaswadtravels.co.uk: Niche Specialist

  • Focus: Solely on Umrah packages. This singular focus suggests deep expertise in the logistics, visa processes, and specific needs of Umrah pilgrims. They likely have established relationships with Saudi Arabian authorities and local service providers, potentially leading to smoother operations for their specific offerings.
  • Pros: Highly specialised knowledge, potentially more tailored service, streamlined package options, and likely a strong understanding of the spiritual aspects.
  • Cons: Limited beyond Umrah; if you need other types of travel, you’d need another agency.

• Trusted UK Travel Agencies (General): Broader Scope

  • Focus: Many reputable UK travel agencies offer a wide range of services, including leisure travel, business travel, and often, a dedicated Hajj and Umrah department. Examples include larger, established names or even smaller, well-regarded independent agencies.
  • Pros: One-stop shop for all travel needs, often have extensive resources and partnerships, potentially more diverse flight and hotel options.
  • Cons: Umrah might not be their primary focus, so the dedicated attention or nuanced understanding could vary. Their Hajj/Umrah teams might be smaller or less integrated than a specialist.

Transparency and Trust Indicators

• Alaswadtravels.co.uk: Lindleysautocentres.co.uk Review

  • ATOL Protection: Clearly stated on the homepage, which is excellent. They link to the CAA website for verification. This is a critical trust signal for UK consumers.
  • Contact Info: Comprehensive (phone, email, WhatsApp, physical address), indicating a genuine presence.
  • Claims of Authorization: Mentions being a “licensed travel agency authorised by Saudi Arabia” and operating since 2016. While lacking direct verifiable links on the homepage, these are important claims.
  • No Reviews: Absence of customer testimonials or review sections on the homepage.
  • No Direct Booking: Requires offline contact for booking.

• Trusted UK Travel Agencies (General):

  • ATOL/ABTA Protection: Almost universally hold ATOL or ABTA protection (or both), which are industry standards for financial security. These are often prominently displayed with licence numbers.
  • Contact Info: Usually very clear, often with multiple departmental contacts.
  • Verifiable Credentials: Larger agencies often display their company registration numbers, VAT numbers, and full ATOL/ABTA details, making it easy for consumers to verify their legitimacy.
  • Customer Reviews: Many agencies integrate review platforms (e.g., Trustpilot, Google Reviews) directly into their sites, or have prominent testimonial sections.
  • Online Booking: Increasingly offer direct online booking engines, simplifying the process.

Price and Value Proposition

• Alaswadtravels.co.uk:

  • Clear Package Pricing: Prices are upfront for each package, which is very user-friendly. For example, a 7 Nights 3 Star Umrah Package at £595 is a transparent starting point.
  • Installment Plans: The mention of flexible payment options and installment plans is a significant value-add, making Umrah more accessible.
  • Value-Added Services: Highlighted services like experienced guides, transport, and Ziyaraats aim to provide a comprehensive and hassle-free experience.

• Trusted UK Travel Agencies (General):

  • Varied Pricing: Prices are also package-based but can vary widely based on the agency’s overheads, partnerships, and service levels. Some may appear cheaper but might exclude certain essentials.
  • Payment Terms: Many offer flexible payment schedules, but installment plans might be less common than a specialist might offer.
  • Package Customisation: The level of customisation offered can differ greatly. Some offer highly personalised itineraries, while others stick to fixed packages.

In essence, Alaswadtravels.co.uk appears to be a strong contender for those specifically seeking dedicated Umrah packages with clear pricing and strong communication channels. Their specialisation is a key differentiator. However, users accustomed to robust online booking systems and extensive social proof might find themselves needing to make direct inquiries to fully verify and book. More established, larger agencies might offer broader travel options and more extensive online verification, but perhaps less specialisation in the intricacies of Umrah specifically. It boils down to whether you prefer a specialist’s focused approach or a larger agency’s comprehensive range of services.

FAQ

How can I verify Alaswadtravels.co.uk’s ATOL protection?

You can verify Alaswadtravels.co.uk’s ATOL protection by visiting the official Civil Aviation Authority (CAA) website (www.caa.co.uk/atol-protection) and searching for their ATOL number. They state, “If you don’t receive an ATOL Certificate, your booking won’t be protected,” which highlights the importance of this certificate. Spoofytees.co.uk Review

What types of Umrah packages does Alaswadtravels.co.uk offer?

Alaswadtravels.co.uk offers various Umrah packages categorised by star rating (3, 4, and 5-star), duration (7, 10, 12, and 14 nights), and specific seasons such as Ramadan, Easter, and December Umrah packages.

Are flights included in Alaswadtravels.co.uk packages?

Yes, based on the homepage text, Alaswadtravels.co.uk states that “Flights from London to Saudi & Saudi to London” are included in their packages, along with hotel accommodation.

Does Alaswadtravels.co.uk offer flexible payment options?

Yes, Alaswadtravels.co.uk mentions that “Flexible payment options available” and “Installment plans are offered to make your Umrah journey more accessible.” You would need to contact them directly for details on these plans.

How can I contact Alaswadtravels.co.uk?

You can contact Alaswadtravels.co.uk via phone at 0203-504-2966, email at [email protected], or through WhatsApp at 4402035042966. They also provide a physical address: 13 Station Rd, London SE25 5AH, United Kingdom.

Is Alaswadtravels.co.uk a licensed travel agency?

Yes, Alaswadtravels.co.uk states on its homepage that it is “a licensed travel agency authorised by Saudi Arabia” and has been operating “since 2016.” Michaelpage.co.uk Review

Does Alaswadtravels.co.uk provide transport services in Saudi Arabia?

Yes, Alaswadtravels.co.uk states that they provide “Transport Services” including “Comfortable and reliable bus and car services at the airport” within their packages.

Does Alaswadtravels.co.uk offer guided tours to Ziyaraats?

Yes, Alaswadtravels.co.uk mentions that pilgrims can “Explore Ziyaraats in Makkah and Madinah,” implying that guided tours to sacred sites are part of their offerings.

Are there any customer reviews or testimonials visible on the Alaswadtravels.co.uk homepage?

No, the homepage of Alaswadtravels.co.uk does not visibly display any customer reviews or testimonials. You might need to check their social media channels or third-party review sites for feedback.

Can I customise my Umrah package with Alaswadtravels.co.uk?

Alaswadtravels.co.uk states they offer “Customizable Packages” to “Tailor your Umrah experience,” but the extent and process of customisation would require direct inquiry with them.

What hotels are typically included in Alaswadtravels.co.uk packages?

The website lists specific hotel names for each package, such as Al Kiswa Tower Makkah, Karam Golden Hotel, Emaar Grand Makkah, Zowar International Madinah, Elaf Al Mashear Hotel, Al Haram Madinah Hotel, and others, depending on the star rating and duration. Paybyphone.co.uk Review

How long has Alaswadtravels.co.uk been operating?

Alaswadtravels.co.uk states that they have been operating “since 2016,” indicating over seven years of experience in providing Umrah services.

Is Alaswadtravels.co.uk available 24/7 for support?

Yes, Alaswadtravels.co.uk claims to be “Available 24/7 For helpful and attentive support” via their listed contact channels.

Do Alaswadtravels.co.uk packages include visa processing?

While not explicitly stated on the homepage, it is a standard service for Umrah travel agencies to assist with visa processing. You would need to confirm this directly with Alaswadtravels.co.uk.

How can I book an Umrah package with Alaswadtravels.co.uk?

The website does not feature a direct online booking system. To book, you would typically need to click “View Details” on a package and then contact them via phone, email, or WhatsApp, as indicated by their calls to action like “Call Us Now” or “Book Now” which link to contact methods.

What is the price range for Alaswadtravels.co.uk’s 3-star Umrah packages?

Prices for 3-star Umrah packages start from £595 for a 7-night package and go up to £1030 for a 14-night December Umrah package, based on the examples provided on their homepage. Paramountplants.co.uk Review

What is the price range for Alaswadtravels.co.uk’s 5-star Umrah packages?

Prices for 5-star Umrah packages start from £965 for a 7-night package and can go up to £1595 for a 10-night 5-star Second Ashra Ramadan package, depending on the duration and season.

Does Alaswadtravels.co.uk have a social media presence?

Yes, Alaswadtravels.co.uk mentions its “Digital Presence” and states that you can “Stay updated with us on Facebook, Instagram, X, and YouTube for the latest news and promotions.”

Are there any specific terms and conditions regarding cancellations or refunds?

The homepage does not provide explicit details on cancellation or refund policies. It is essential to inquire about their specific terms and conditions during the booking process or refer to your booking confirmation documents.

How does Alaswadtravels.co.uk ensure comfort for its customers?

Alaswadtravels.co.uk highlights several facilities to ensure comfort, including “Comfortable and reliable bus and car services at the airport,” “Luxury Accommodation” in 3-5 star hotels, and “Experienced Guidance.”

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