Based on checking the website Cord-ev.com, which specializes in EV charging solutions, the platform presents itself as a straightforward option for home EV charger installations.
The site emphasizes quick installation times, potential cost savings through off-peak charging, and a warranty for peace of mind.
However, a deeper dive reveals some areas that could be enhanced for a more comprehensive user experience, particularly concerning the transparency of installation processes and the breadth of information provided upfront.
Overall Review Summary:
- Product Offering: Focuses on two main EV charger models: Cord Zero Untethered and Cord Zero Tethered.
- Installation Service: Claims quick installation within two weeks for most cases, with in-person or virtual home surveys.
- Pricing: Clearly states “fully installed” prices starting from £849.
- Warranty: Offers a 3-year standard warranty, with an option to extend to 5 years.
- Customer Support: Provides a phone number and live chat option.
- Trustworthiness: Displays an “Excellent” rating on Trustpilot, with a direct link to their reviews.
- Ethical Consideration Islamic Perspective: The products and services offered by Cord-ev.com, specifically EV charging solutions, appear to be permissible from an Islamic perspective as they relate to modern technology and infrastructure for transportation, which aligns with facilitating ease and promoting environmentally conscious choices. There are no clear indicators of involvement in impermissible transactions or services on the homepage.
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When considering EV charging solutions, it’s wise to look for companies that offer transparent services, strong customer support, and robust products.
While Cord-ev.com presents itself as a viable option, here are seven top alternatives focusing on ethical business practices and reliable products:
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- Key Features: Up to 50 amps, smart charging features, adjustable amperage, Wi-Fi connectivity, ENERGY STAR certified.
- Average Price: Around $700-$800 charger only, installation extra.
- Pros: Highly popular, reliable, extensive network integration, flexible installation.
- Cons: Higher upfront cost than some basic models, professional installation recommended.
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- Key Features: Compact design, up to 48 amps, power sharing, myWallbox app control, integrated cable management.
- Average Price: Approximately $650-$750 charger only, installation extra.
- Pros: Sleek design, easy to use, excellent app features, good for multiple EV households.
- Cons: Some users report occasional app connectivity issues, specific electrical requirements.
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- Key Features: 40 amps, smart charging, Wi-Fi enabled, Alexa and Google Home compatibility, open-source platform.
- Average Price: Roughly $600-$700 charger only, installation extra.
- Pros: Robust smart features, reliable, durable build, good customer support.
- Cons: Can be larger than other compact models, app interface might seem less intuitive to some.
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- Key Features: Heavy-duty, outdoor rated, 40 amps, adjustable amperage settings, simple plug-and-play.
- Average Price: Around $450-$550.
- Pros: Very durable, straightforward operation, no complex smart features if that’s preferred, Canadian-made.
- Cons: Lacks advanced smart features, larger form factor.
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- Key Features: 30 amps, indoor/outdoor rated, smart grid ready, customizable charge settings, flexible installation options.
- Average Price: Approximately $500-$600.
- Pros: Reputable brand, reliable performance, good for basic charging needs, robust build.
- Cons: Lower amperage than some competitors, less emphasis on advanced smart features.
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- Key Features: 32 amps, rugged design, suitable for indoor/outdoor, non-networked for simplicity, high reliability.
- Average Price: About $500-$600.
- Pros: Extremely reliable, proven durability, excellent customer service, simple and effective.
- Cons: No smart features or Wi-Fi connectivity, lower amperage compared to newer models.
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- Key Features: Portable and wall-mountable, various amperage options 16A, 32A, 40A, compatible with NEMA 14-50 outlet.
- Average Price: $200-$400 depending on amperage.
- Pros: Highly affordable, versatile for home and travel, easy to install, widely compatible.
- Cons: Simpler design, might not offer the same longevity as dedicated wall chargers, some models lack smart features.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Cord-ev.com Review & First Look
When you first land on cord-ev.com, the immediate impression is one of simplicity and directness.
The homepage clearly presents their core offering: EV chargers and installation services.
The site immediately highlights a “Flash sale – 10% off everything” with a clear discount code, which is a common and effective e-commerce tactic to encourage immediate engagement.
They leverage a prominent “Rated ‘excellent’ on Trustpilot” badge, providing immediate social proof and an indication of perceived reliability, a crucial factor for consumers making significant purchases.
Initial Impressions of Cord-ev.com
The clean layout and clear call-to-actions e.g., “Buy now from £849 fully installed” suggest a user-friendly experience. Mobefind-ie.com Review
They aim to reduce perceived friction in the buying process by offering “fully installed” prices.
The promise of “No complicated home surveys – we’ll help you get charging” directly addresses a common pain point for potential EV owners, suggesting a streamlined approach.
The site also provides contact information phone number, live chat upfront, which is good for immediate support.
Key Information Presented on the Homepage
The homepage quickly outlines the main benefits: quick installation within 2 weeks, potential cost savings via off-peak charging, and a warranty 3-5 years. They showcase two main products: the Cord Zero Untethered and Cord Zero Tethered chargers, each with its own “Buy now” link and starting price.
This direct presentation helps users quickly grasp their options. Themenopausemedic.com Review
The inclusion of a “Use our number plate lookup” tool adds a practical, convenient feature for users to quickly determine charger compatibility, enhancing the overall user experience.
Understanding Cord-ev.com’s Offerings
Cord-ev.com focuses on providing a complete solution for home EV charging, encompassing both the hardware and the installation service.
This integrated approach aims to simplify the process for consumers, who might otherwise have to source a charger and an electrician separately.
The emphasis on “fully installed” pricing is a key differentiator, as it provides cost transparency upfront, reducing the likelihood of hidden fees or unexpected expenses for the average customer.
Cord-ev.com Charger Models
The website features two primary models, catering to different user preferences: Klevadeals.com Review
- Cord Zero Untethered Socketed EV Charger: This model is designed for flexibility, allowing users to attach their own charging cable. This can be beneficial for those who already have a preferred cable or for multi-EV households with different cable length requirements. The starting price for this fully installed unit is £849.
- Cord Zero 5m / 8m New! Tethered EV Charger: This option includes an in-built cable, either 5m or 8m in length, for added convenience. A tethered charger means the cable is permanently attached to the unit, simplifying the charging process by eliminating the need to retrieve and store a separate cable. This model starts from £899 fully installed.
Both options highlight the company’s commitment to providing a complete package, including the hardware and professional installation.
Installation Process and Timeline
Cord-ev.com stresses a rapid installation process, aiming to complete most installations within two weeks.
This is a significant advantage in a market where installation delays can be a concern.
They offer both in-person and virtual home surveys, which provides flexibility for customers.
The claim that “Around 9 in 10 installations are standard – no hidden or unexpected costs” is particularly reassuring, as unexpected costs are a major concern for home improvement projects. Blushandbar.com Review
However, they do include a disclaimer that the 2-week timeline is dependent on the home survey and external factors like the DNO Distribution Network Operator for additional electrical work, which is a transparent and important piece of information.
Cost Savings and Warranty
The company promotes “Automatic off-peak charging” as a key feature to help users “Save money” by leveraging lower energy tariffs.
This aligns with a growing consumer interest in reducing operational costs for EVs.
Furthermore, the provision of a “3 year warranty as standard, up to 5 year available with all Cord chargers” offers significant peace of mind.
A robust warranty is a strong indicator of a company’s confidence in its product quality and a commitment to customer satisfaction, which is highly valued in the consumer electronics market. Skullshaver.com Review
Cord-ev.com Pros & Cons
When evaluating any service, it’s essential to weigh the advantages against potential drawbacks.
Cord-ev.com offers several compelling benefits, but like any business, it has areas where users might desire more.
Advantages of Cord-ev.com
- Transparent Pricing: The “fully installed” pricing model is a significant pro, giving customers a clear understanding of the total cost upfront without hidden fees for installation. This transparency can build trust and simplify budgeting.
- Streamlined Installation: The promise of installations within two weeks, coupled with flexible home survey options in-person or virtual, addresses a major pain point for EV owners. The high rate of “standard installations” also suggests a smooth process for most customers.
- Warranty and Support: A 3-year standard warranty, with an option to extend to 5 years, provides strong reassurance regarding product longevity and company support. The readily available contact number and live chat enhance customer service accessibility.
- Trustpilot Rating: Displaying an “Excellent” rating on Trustpilot is a powerful form of social proof, indicating positive customer experiences and building confidence among potential buyers.
- Focus on Cost Savings: Highlighting automatic off-peak charging capabilities appeals to budget-conscious consumers looking to maximize the economic benefits of EV ownership.
Potential Areas for Improvement
- Limited Product Range: While the focus on two core models simplifies choice, it might not cater to all niche requirements or preferences that a broader product catalog could offer e.g., higher amperage, specific smart features beyond off-peak charging.
- Lack of Detailed Specifications: The homepage provides general benefits but lacks granular technical specifications for the chargers. For tech-savvy buyers, details like charge rates kW, connectivity protocols e.g., Wi-Fi standards, or specific smart features beyond off-peak charging are often critical for decision-making.
- Dependency on External Factors: While transparent about DNO involvement, the reliance on external distribution network operators for additional electrical work can still lead to delays, which, although out of Cord-ev.com’s direct control, can impact the overall customer experience.
- Geographical Limitation Implied: The pricing in GBP £ and reliance on a specific DNO structure suggests the service is primarily focused on the UK market, which might be a limitation for international users.
Cord-ev.com Pricing
Pricing is a crucial factor for consumers, especially for significant home infrastructure investments like an EV charger.
Cord-ev.com takes a direct approach by offering “fully installed” prices, aiming to provide transparency and avoid unexpected costs.
Breakdown of Cord-ev.com Charger Costs
The website clearly lists the starting prices for their two primary models: Newevers.com Review
- Cord Zero Untethered Socketed EV Charger: Priced from £849 fully installed. This covers the cost of the charger unit itself, as well as the professional installation service.
- Cord Zero 5m / 8m New! Tethered EV Charger: Priced from £899 fully installed. Similar to the untethered model, this price includes both the hardware and the installation.
These prices are competitive within the UK market for fully installed EV charging solutions.
It’s important to note that “from” indicates a starting price, and specific site conditions or additional electrical work as mentioned in their disclaimer regarding DNOs could potentially lead to variations.
What “Fully Installed” Implies
The term “fully installed” is designed to convey an all-inclusive price for the typical installation. This generally means the cost covers:
- The EV charger unit.
- Standard installation by a certified electrician.
- Cabling from the consumer unit to the charger within typical lengths, though specific details on maximum length are not explicitly stated on the homepage.
- Minor electrical adjustments if necessary for a standard installation.
The benefit of this model is that customers aren’t left guessing about the total expenditure. They’re not just buying a piece of hardware. they’re buying a complete, ready-to-use solution.
This can save time and effort compared to purchasing a charger separately and then finding and hiring an electrician. Lkautofactors.com Review
Potential Additional Costs Rare Cases
While Cord-ev.com states that “Around 9 in 10 installations are standard – no hidden or unexpected costs,” it’s crucial for consumers to understand the implications of the remaining 10%. These non-standard installations might incur additional charges if:
- Significant electrical upgrades are required: For older homes or properties with insufficient electrical capacity, an upgrade to the main consumer unit or supply might be necessary.
- Extensive cabling work: If the charger needs to be installed a considerable distance from the main electrical supply, requiring significant trenching or complex wiring runs, additional costs could apply.
- Groundworks: If the charger is to be mounted on a separate post or in a location requiring substantial groundwork, this might fall outside the “standard installation” scope.
- DNO Involvement: As noted by Cord-ev.com, if the Distribution Network Operator DNO requires specific interventions or upgrades to the main power grid connection, these are typically additional costs and timelines.
Customers should clarify what precisely constitutes a “standard” installation during their home survey to fully understand any potential contingencies.
How to Cancel Cord-ev.com Order
For any online purchase, understanding the cancellation policy is crucial.
While cord-ev.com’s homepage does not explicitly detail a cancellation policy, general e-commerce practices and consumer rights laws provide a framework.
General Cancellation Procedures
Typically, for online retail and service purchases, cancellation depends on the stage of the order: Hellohelium.com Review
- Before Installation/Shipping: If you decide to cancel an order before any services have been rendered e.g., before the home survey or charger dispatch, it is generally straightforward. You would likely contact their customer service immediately via phone 0330 102 5656 or live chat.
- After Home Survey but Before Installation: If a home survey has been completed but installation has not yet commenced, there might be a cancellation fee to cover the cost of the survey. However, many companies waive this if the cancellation is due to a non-standard installation being too costly for the customer.
- After Installation: Once the charger has been installed, cancellation typically transitions into a return or warranty claim. This would be subject to their specific return policy and warranty terms.
Recommended Steps for Cancellation
- Contact Customer Service Immediately: The most direct approach is to call Cord-ev.com’s customer service line at 0330 102 5656 or use their live chat feature. Explain your reason for cancellation clearly.
- Refer to Terms and Conditions: While not prominently displayed on the homepage, all reputable online businesses have a Terms and Conditions T&Cs or Sale Agreement linked somewhere on their site, often in the footer. This document would contain the definitive cancellation and refund policy.
- Document Communication: Keep a record of all communication, including dates, times, names of representatives, and summaries of conversations. If communicating via email or live chat, save transcripts. This is crucial for any potential disputes.
- Understand Refund Process: Inquire about the refund timeline and method e.g., refund to original payment method.
Consumer Rights
In the UK, consumer protection laws like the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 provide rights for online purchases.
For services, consumers generally have a 14-day “cooling-off” period from the day after the contract is agreed to cancel without penalty, even if services have begun, though they might be liable for the reasonable costs of services already provided.
It is important to confirm how Cord-ev.com’s policy aligns with these statutory rights.
Cord-ev.com vs. Competitors
In the rapidly expanding EV charging market, Cord-ev.com operates alongside numerous competitors, each offering slightly different value propositions.
Understanding how Cord-ev.com stacks up against these rivals can help consumers make informed decisions. Dryrobe.com Review
Direct Competitors and Their Approaches
Several companies offer similar bundled EV charger and installation services in the UK and globally.
Here’s a general comparison with common competitor models:
- Ease of Installation & Speed: Cord-ev.com emphasizes a 2-week installation target and a high rate of standard installations, aiming for a seamless process. Competitors like Pod Point or Ohme also offer installation services, with their timelines varying based on demand and specific site requirements. Some competitors might have a broader network of installers, potentially offering more immediate availability in certain regions, but not always faster overall installation.
- Product Range: Cord-ev.com keeps its product line lean with two core models. Many competitors, such as Rolec, EO Charging, or Zappi Myenergi, offer a much wider range of chargers, including those with advanced smart features e.g., solar integration, vehicle-to-grid capability, higher power outputs, or different aesthetic designs. This broader choice can be appealing to users with specific technical needs or those looking for more integration with their home energy ecosystem.
- Pricing Structure: Cord-ev.com’s “fully installed” pricing is a strong point for transparency. Some competitors might break down costs more, listing the charger price separately from installation, or have more complex pricing tiers based on cable length, smart features, or additional electrical work. While transparent, Cord-ev.com’s “from” pricing suggests there can still be variations.
- Smart Features & App Integration: Cord-ev.com highlights “automatic off-peak charging” and the ability to “Claim company expenses using our app.” This is a good foundation. However, many top competitors excel in their smart features, offering comprehensive apps with detailed charging data, remote control, scheduling, energy usage analytics, and integration with smart home systems. For example, Wallbox and ChargePoint are known for their robust app functionalities.
- Warranty & After-Sales Support: A 3-5 year warranty from Cord-ev.com is competitive. Other major players often offer similar warranty periods, with some providing extended support packages. The quality and responsiveness of customer support, as indicated by Trustpilot scores, are key for all providers.
Unique Selling Propositions USPs of Cord-ev.com
- Simplicity and Directness: Cord-ev.com’s core USP seems to be its straightforward, no-frills approach. They focus on two reliable products and a quick, transparent installation process, appealing to consumers who want a hassle-free experience without getting bogged down in complex technical choices.
- Bundled “Fully Installed” Price: This removes much of the guesswork and potential for hidden costs, providing a clear budget for the entire solution.
- Strong Trustpilot Presence: Leveraging their “Excellent” Trustpilot rating prominently suggests a focus on customer satisfaction and transparent feedback, which is a valuable asset in the online marketplace.
In essence, Cord-ev.com appears well-suited for consumers seeking a reliable, professionally installed home EV charger without needing the most advanced smart features or a vast array of product choices.
For those prioritizing simplicity, transparent pricing, and efficient service, Cord-ev.com presents a strong case.
However, users prioritizing cutting-edge smart features, extensive product customization, or specific brand loyalty might look to competitors with broader portfolios. Cognita.com Review
Ethical Considerations for EV Charging Solutions
From an Islamic perspective, the provision and use of EV charging solutions, such as those offered by Cord-ev.com, align well with ethical principles.
Islam encourages responsible stewardship of the Earth Khalifa, technological advancement for human benefit, and the avoidance of waste and harm.
Benefits of EV Charging from an Islamic Perspective
- Environmental Responsibility: Electric vehicles, powered by renewable energy sources, contribute to reduced carbon emissions and improved air quality. This aligns with Islamic teachings to protect the environment and avoid causing harm to creation, as Allah SWT has entrusted humanity with the Earth. Investing in EV infrastructure supports this move towards sustainable transportation.
- Efficiency and Innovation: Islam encourages seeking knowledge and innovation that benefits humanity. EV technology represents a significant leap in efficient transportation. Home charging solutions like Cord-ev.com’s offerings facilitate this progress, making EV ownership more practical and accessible.
- Public Benefit Maslahah: The development of convenient and accessible EV charging infrastructure serves the public interest by promoting cleaner transportation, reducing reliance on finite fossil fuels, and potentially leading to healthier communities.
- Absence of Haram Elements: The core business of providing EV chargers and their installation does not inherently involve any forbidden elements such as riba interest, gambling, alcohol, or illicit activities. The transactions involve a clear exchange of goods and services for a specified price.
Areas for Due Diligence General Advice for Any Purchase
While the product category itself is permissible, a conscientious Muslim consumer should always exercise due diligence regarding the business practices of any company. This includes:
- Transparency: Companies that are transparent about their pricing, terms, and conditions, and potential additional costs like Cord-ev.com’s disclosure on DNOs are generally more trustworthy.
- Fair Dealings: Ensure that the company’s business practices are just and fair, particularly concerning pricing, warranties, and customer service. High Trustpilot ratings, as displayed by Cord-ev.com, can be an indicator of fair dealings.
- Contractual Clarity: Before committing, thoroughly review the terms and conditions to ensure there are no ambiguous clauses or hidden charges that could lead to dispute or financial uncertainty gharar.
- No Exploitation: Ensure the company does not engage in exploitative labor practices or other unethical business conduct, though this level of detail is usually beyond what’s available on a consumer-facing website.
In summary, investing in and utilizing EV charging solutions through companies like Cord-ev.com is generally permissible and even encouraged from an Islamic standpoint due to its environmental benefits and contribution to societal well-being.
The emphasis should remain on transparent and fair dealings in all aspects of the transaction. Pandora-ai.io Review
Installation Process Deep Dive: What to Expect with Cord-ev.com
Cord-ev.com places a strong emphasis on a quick and easy installation process.
Understanding the typical steps involved, particularly with their model, can help manage expectations.
The Home Survey
The first critical step is the home survey. Cord-ev.com offers both in-person and virtual home surveys.
- Purpose: This survey assesses your home’s electrical capacity, the desired location for the charger, and any potential complexities that might lead to a non-standard installation. It’s where the installer or surveyor determines if your current electrical setup consumer unit, earthing, main fuse is adequate or if upgrades are needed.
- Importance: This survey is vital. It’s where any “hidden or unexpected costs” are typically identified if your installation isn’t “standard.” The surveyor will confirm feasibility and provide a final quote.
- Virtual vs. In-person: Virtual surveys usually involve you providing photos or videos of your fuse box, meter, and the proposed charger location. In-person surveys offer a more precise assessment but might require scheduling a visit.
Post-Survey and Installation Timeline
Once the survey is complete:
- Quotation & Agreement: If the survey reveals any additional work required beyond a standard installation, a revised quote would be provided. Once agreed upon, the installation can be scheduled.
- Target Timeline: Cord-ev.com aims to have you “up and running within 2 weeks” following your home survey. This is a competitive timeframe in the industry.
- Installer Visit: On the scheduled date, a certified electrician will arrive to install the charger. This involves mounting the unit, connecting it to your home’s electrical supply, and conducting necessary tests to ensure it’s safe and functional.
- Demonstration: The installer should provide a brief demonstration of how to use the charger and its basic features.
“Around 9 in 10 Installations are Standard” – Decoding This Statistic
This claim is reassuring for most homeowners. A “standard installation” typically means: Conicaltravel.com Review
- The charger is mounted on a wall.
- The cable run from your consumer unit to the charger is relatively short e.g., up to 10-15 meters and doesn’t require significant structural alterations, trenching, or going through multiple walls.
- Your existing electrical supply has sufficient capacity, and your consumer unit is up to modern standards e.g., includes RCD protection.
- No significant upgrades to the main power supply or earthing system are needed.
The 1 in 10 instances that are not standard often involve:
- Consumer Unit Upgrades: Older homes might have outdated fuse boxes that need to be replaced with a modern consumer unit.
- Supply Upgrades: The main electrical supply to the property might need to be upgraded by the Distribution Network Operator DNO if the existing supply cannot handle the additional load of an EV charger. This is often the longest part of the process, as it involves the local utility company.
- Complex Cable Runs: If the charger is far from the electrical supply, or if the cable needs to be buried or run through difficult-to-access areas, this can incur extra costs.
It’s crucial for customers to be prepared for the possibility of these non-standard costs and understand that while Cord-ev.com aims for simplicity, the complexities of home electrical systems can sometimes lead to unforeseen requirements.
Maximizing Savings with Cord-ev.com: Off-Peak Charging and App Features
One of the significant benefits highlighted by Cord-ev.com is the potential for cost savings through automatic off-peak charging.
This feature is crucial for EV owners looking to minimize their electricity bills.
Understanding Off-Peak Charging
- Variable Tariffs: Many electricity providers offer time-of-use ToU tariffs, where the price of electricity varies throughout the day. “Off-peak” hours often overnight, during periods of low demand have significantly lower rates compared to “peak” hours e.g., evenings when everyone is home.
- Cost Efficiency: Charging an EV can consume a substantial amount of electricity. By automatically charging during off-peak hours, EV owners can save a considerable amount on their energy bills, sometimes reducing the cost per mile to just a few pence.
- Network Stability: This practice also benefits the wider electricity grid by spreading demand more evenly, reducing strain during peak times.
How Cord-ev.com Facilitates Savings
Cord-ev.com states that their chargers offer “Automatic off-peak charging.” This implies that the charger, likely through a smart integration or an accompanying app, can be programmed to begin charging only when the electricity rates are lowest. Marketing-help-money-robot.blogspot.com Review
This removes the need for the user to manually plug in or remember to start charging at specific times.
To utilize this feature effectively, EV owners would need to:
- Be on a compatible off-peak energy tariff: This is the foundational step. If your energy provider doesn’t offer a variable tariff, the off-peak charging feature won’t yield significant savings.
- Connect the charger to Wi-Fi if applicable: Smart chargers usually require a stable Wi-Fi connection to access real-time energy pricing data and receive commands for scheduled charging.
- Set up schedules via the app: Users would typically configure their desired charging times and preferences through Cord-ev.com’s mobile application.
App Features for Expense Claiming
Cord-ev.com also mentions an app feature that allows users to “Claim company expenses using our app.” This is particularly valuable for:
- Company Car Drivers: Individuals who use their personal EV for business travel can easily track and report electricity consumed for work-related charging, simplifying expense reimbursement.
- Fleet Managers: Businesses operating EV fleets can monitor charging costs for individual vehicles or drivers, providing accurate data for budgeting and accountability.
- Tax Purposes: For self-employed individuals or small business owners, accurate records of EV charging expenses can be crucial for tax deductions.
This feature suggests the app tracks charging sessions, energy consumption, and potentially associated costs, generating reports that can be used for administrative purposes.
While the specifics of the app’s interface and reporting capabilities are not detailed on the homepage, the presence of such a feature indicates a consideration for the practical needs of EV owners beyond just charging. Jono-armstrong.com Review
FAQ
What is Cord-ev.com?
Cord-ev.com is an online platform that sells and installs home electric vehicle EV chargers, offering a complete solution including the charger unit and professional installation services.
What products does Cord-ev.com offer?
Cord-ev.com offers two primary EV charger models: the Cord Zero Untethered socketed EV charger and the Cord Zero Tethered EV charger with 5m or 8m in-built cable.
Does Cord-ev.com include installation?
Yes, Cord-ev.com’s advertised prices for their chargers are “fully installed,” meaning the cost includes both the charger unit and its professional installation.
How long does Cord-ev.com installation take?
Cord-ev.com aims to complete most installations within two weeks following a home survey.
What kind of warranty does Cord-ev.com offer?
Cord-ev.com offers a 3-year warranty as standard with all their chargers, with an option to extend it up to 5 years. Jarvona.com Review
How can I save money with Cord-ev.com?
Cord-ev.com chargers feature automatic off-peak charging capabilities, allowing users to charge their EVs during periods of lower electricity tariffs to save money.
Does Cord-ev.com have a Trustpilot rating?
Yes, Cord-ev.com prominently displays an “Excellent” rating on Trustpilot on their homepage, indicating positive customer reviews.
What is a “standard installation” according to Cord-ev.com?
A “standard installation” typically refers to an uncomplicated setup where the existing electrical system is suitable, and the charger can be installed relatively easily without significant additional electrical work or long cable runs.
Cord-ev.com states around 9 in 10 installations are standard.
What if my installation is not standard?
If your home survey reveals that your installation is not standard, additional electrical work might be required, potentially incurring extra costs or requiring involvement from your Distribution Network Operator DNO.
Can I claim company expenses using the Cord-ev.com app?
Yes, Cord-ev.com mentions that their app allows users to claim company expenses, which suggests it tracks charging sessions and costs for reimbursement purposes.
Is Cord-ev.com suitable for all EV models?
While the homepage doesn’t list specific compatibility, most modern EV chargers are universal for vehicles using the common Type 2 connector which is standard in the UK for AC charging. Users can use their “number plate lookup” tool for specific vehicle compatibility.
How do I contact Cord-ev.com customer service?
You can contact Cord-ev.com customer service via phone at 0330 102 5656 or through their live chat feature, both prominently displayed on the homepage.
Do Cord-ev.com chargers come with a cable?
The Cord Zero Untethered charger requires you to attach your own cable, while the Cord Zero Tethered charger comes with an in-built 5m or 8m cable.
What are the benefits of a tethered vs. untethered charger?
A tethered charger offers convenience as the cable is permanently attached, eliminating the need to retrieve and store a separate cable.
An untethered socketed charger offers flexibility, allowing you to use different cable lengths or types if needed.
Does Cord-ev.com offer virtual home surveys?
Yes, Cord-ev.com offers both in-person and virtual home surveys to suit customer preferences.
What payment methods does Cord-ev.com accept?
The website doesn’t explicitly list payment methods on the homepage, but typical e-commerce platforms usually accept major credit/debit cards and sometimes digital payment options.
Is Cord-ev.com available outside the UK?
Based on the pricing in GBP £ and references to the UK DNO system, it appears Cord-ev.com primarily serves the UK market.
Can I get a trade account with Cord-ev.com?
Yes, the website has a link to an “Installer hub” and “Trade account,” suggesting they cater to professional installers and businesses.
Where can I find troubleshooting information for Cord-ev.com chargers?
The Cord-ev.com website has a “Troubleshooting” link that directs to a knowledge base category for technical support.
What is the purpose of the “Flash sale” on Cord-ev.com?
The “Flash sale” offers a 10% discount on everything using a specific code for a limited time, designed to encourage immediate purchases.
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