Landlordmetering.com Review

Based on looking at the website, Landlordmetering.com presents itself as a solution for landlords seeking to manage electricity costs and tenant payments efficiently through smart sub-metering.

While the service aims to simplify utility management and reduce landlord overhead, a thorough examination reveals some areas where transparency and comprehensive information could be enhanced, especially when considering the ethical principles of fair dealing and clarity in transactions.

Here’s an overall review summary:

• Service Provided: Smart electric sub-metering and tenant payment collection for landlords.
• Target Audience: Landlords, property developers, management companies, Housing Associations, NHS.
• Key Selling Points: Saves on network connection costs, reduces tenant arrears risk, 24/7 tenant helpline, tamper-proof meters, suitable for domestic and commercial sites, low setup and running costs.
• Pricing Transparency: Partially transparent, with a clear security deposit structure and daily standing charges/kWh margin for tenants, but some “small additional charges” are mentioned without specific details.
• Guarantees/Refunds: Offers a one-year no-quibble money-back guarantee on the deposit.
• Customer Support: Email and phone number provided, with a 24/7 tenant helpline.
• Ethical Considerations: While aiming for “modest profit” and acknowledging “energy poverty,” the inherent nature of reselling electricity with a margin to tenants, even if small, raises questions about potential overcharging and the impact on vulnerable tenants if not meticulously regulated and transparently communicated. The lack of a clear, comprehensive Terms of Service or Privacy Policy readily available on the homepage also raises concerns about full disclosure and tenant rights.

The service aims to tackle a genuine pain point for landlords: the complexities and costs associated with individual electricity network connections and managing tenant utility payments.

By proposing a virtual MPAN system with smart sub-meters, Landlordmetering.com promises to streamline operations, reduce significant initial investments, and minimize the hassle of chasing tenants for bills.

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This sounds appealing from a landlord’s perspective.

However, the model of reselling electricity to tenants with a margin, even a small one, requires stringent ethical oversight to ensure tenants are not inadvertently burdened with higher costs than they would face from direct utility suppliers.

A lack of easily accessible, detailed legal terms and conditions, privacy policies, and comprehensive explanations of all potential charges for tenants is a significant red flag.

Trust and fairness, especially in essential services like electricity, demand absolute clarity.

Here are some alternatives for property management and energy efficiency that align with ethical standards, focusing on transparency and empowering all parties:

• RentRedi: A comprehensive landlord software solution for managing properties, collecting rent, and screening tenants. It focuses on streamlined management and tenant communication.
• Avail.co: Another robust property management platform designed for DIY landlords, offering tools for listing, screening, digital leases, and online rent collection. Emphasizes ease of use and compliance.
• Buildium: A more enterprise-level property management software for larger portfolios, offering extensive features for accounting, maintenance, and tenant communications.
• TenantCloud: Free and paid plans for landlords, offering features like online rent collection, tenant screening, property listings, and maintenance requests. Focuses on affordability and versatility.
• Zillow Rental Manager: A widely used platform for listing rentals, screening tenants, and collecting rent online, leveraging Zillow’s vast audience. Good for landlords looking for broad exposure.
• ENERGY STAR Certified Products: Encouraging the installation of energy-efficient appliances and systems like smart thermostats or LED lighting directly benefits both landlords through lower overall property operating costs and tenants through reduced energy consumption, leading to lower bills without additional margins.
• Smart Home Energy Management Systems: Investing in smart home technology that allows for better monitoring and control of energy usage e.g., smart plugs, smart thermostats, energy monitors can help both landlords and tenants understand and optimize consumption, fostering a more transparent and fair energy environment.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Landlordmetering.com Review & First Look

Based on a thorough review of its homepage, Landlordmetering.com positions itself as a streamlined solution for landlords grappling with the complexities and costs of individual electricity network connections for multiple tenant units.

Their core offering revolves around smart electric sub-meters that create “virtual MPANs” for each flat or business unit, aiming to circumvent the hefty installation costs associated with traditional network connections, which they claim can run into “£000s.” The appeal here is clear for property owners looking to reduce initial capital expenditure and ongoing administrative burdens.

The Value Proposition for Landlords

The primary draw for landlords is the promise of significant cost savings and reduced administrative overhead.

Instead of navigating the installation of multiple individual electricity meters and connections, which can be both time-consuming and expensive, Landlordmetering.com offers a system where a single network connection suffices.

This system then intelligently distributes and meters electricity usage for individual units. Isbnagency.com Review

The service also takes on the responsibility of collecting payments directly from tenants, reducing the landlord’s exposure to payment arrears and the often-unpleasant task of chasing outstanding bills.

This hands-off approach to utility management is a compelling benefit for busy property owners.

• Cost Efficiency: Avoids thousands in MPAN installation costs.
• Reduced Admin Burden: Eliminates the need for landlords to chase tenant payments.
• Risk Mitigation: Prepayment system reduces tenant arrears risk.

Addressing Tenant Needs and Concerns

The website emphasizes that tenants can prepay for their electricity conveniently online, via a freephone number, or even with cash at Payzone outlets or Post Offices.

This flexibility in payment options is a positive aspect, catering to a diverse tenant base.

Furthermore, the mention of a 24/7 UK-based tenant helpline aims to reassure landlords that they won’t be disturbed by tenant queries or issues related to electricity supply. Tron-income.com Review

However, a critical ethical consideration arises here: the model of charging tenants a daily standing charge and a margin per kWh.

While the website states it aims to make a “modest profit” and recognizes that “many of our tenants are in energy poverty,” the lack of a clear, comprehensive comparison to standard utility rates for tenants is a significant oversight.

Without this transparency, tenants could potentially be paying more than if they had a direct utility account.

• Convenient Payment: Online, phone, cash options available.
• 24/7 Support: Dedicated helpline for tenants.
• Potential for Markup: Tenants pay a daily standing charge and kWh margin.

Landlordmetering.com Pros & Cons

When evaluating Landlordmetering.com, it’s essential to weigh the advertised benefits against potential drawbacks, especially concerning transparency and fairness, which are paramount in ethical business practices.

The Advertised Upsides for Property Owners

The website highlights several attractive features for landlords, primarily centered around cost savings and convenience. Vaadaymedia.xyz Review

The most significant benefit is the avoidance of substantial expenses associated with installing multiple individual electricity connections MPANs for each unit.

This can represent savings of “£000s,” a figure that resonates strongly with property developers and landlords managing multi-unit properties.

The automated payment collection system, where tenants prepay for electricity, effectively transfers the burden of utility bill management from the landlord to Landlordmetering.com, significantly reducing administrative hassle and the risk of tenant arrears.

Furthermore, the “tamper-proof” meters and a commitment to lifetime meter maintenance and replacement offer peace of mind regarding the reliability and integrity of the system.

• Financial Savings: Eliminates the high cost of multiple MPAN installations.
• Operational Efficiency: Automates electricity payment collection from tenants.
• Reduced Arrears Risk: Prepayment model minimizes unpaid bills.
• Meter Reliability: Tamper-proof design and lifetime maintenance.
• Diverse Applications: Suitable for HMOs, flat conversions, industrial parks, and more.

Potential Downsides and Ethical Considerations

Despite the appealing benefits, several aspects raise concerns, particularly from an ethical and transparency standpoint. Alsalim.org Review

The core of the service involves Landlordmetering.com buying electricity at wholesale rates and then reselling it to tenants with a markup a daily standing charge and a 2p per kWh margin. While they claim a “modest profit” and acknowledge “energy poverty,” the direct impact on tenants’ utility costs needs rigorous scrutiny.

Without clear, easily accessible information comparing their rates to standard market rates from direct utility providers, tenants might unknowingly pay more.

This lack of explicit transparency can erode trust.

Moreover, the absence of readily available, comprehensive Terms of Service, a Privacy Policy, or detailed information about dispute resolution processes on the homepage is a significant red flag.

Ethical businesses prioritize clear communication of their terms and conditions, especially when dealing with essential services. Freedomphone.com Review

The phrase “small additional charges which we need to pass on” for cash top-offs and optional payment cards lacks specific figures, introducing an element of ambiguity.

From an ethical standpoint, any additional charges should be clearly itemized and communicated upfront.

• Tenant Markup: Reselling electricity with a margin may lead to higher costs for tenants compared to direct suppliers.
• Lack of Transparency: Detailed Terms of Service, Privacy Policy, and full fee breakdowns are not readily accessible on the homepage.
• Vague “Additional Charges”: Unspecified costs for cash top-offs and payment cards introduce ambiguity.
• Potential for Exploitation: Without robust oversight, this model could inadvertently harm vulnerable tenants facing energy poverty.

Landlordmetering.com Pricing

Understanding the pricing structure of Landlordmetering.com is crucial for both landlords and tenants, though the information provided on the homepage primarily focuses on the landlord’s perspective with some insight into tenant costs.

Landlord Setup Costs: A Security Deposit Model

For landlords, the system is designed to have “low set-up costs.” Instead of hefty installation fees, Landlordmetering.com charges a “one off security deposit of £120 per meter with no VAT.” For smaller orders, the deposit is slightly higher: £175 for a single meter and £150 for two or three meters.

This deposit structure is presented as advantageous because it’s a refundable security payment rather than a direct service charge, which aligns with their claim of essentially being “cost-free to landlords except during void periods.” This model is clearly articulated, providing a straightforward initial outlay for property owners. Akridingsports.com Review

• Standard Deposit: £120 per meter ex-VAT.
• Small Order Deposit: £175 for one meter, £150 per meter for two or three.
• Refundable Nature: The deposit is a security payment, not a service fee.
• No-Quibble 1-Year Guarantee: A specific guarantee on the deposit is offered, implying confidence in their service.

Tenant Running Costs: Daily Charges and kWh Margin

The operational costs are primarily borne by the tenants, which is a key part of Landlordmetering.com’s value proposition for landlords.

Tenants are charged a “daily standing charge of 26.5p per day per sub-meter plus VAT normally 5% for residential and small businesses.” Additionally, a “margin of 2p per kWh” is added to the electricity consumed.

These charges are directly applied to the tenant’s account, meaning landlords generally don’t incur ongoing costs unless a unit is vacant.

While the numbers are provided, a direct comparison to how these rates stack up against typical utility provider rates for tenants in the UK is conspicuously absent.

This lack of comparative data makes it difficult for tenants to assess if they are getting a fair deal. Wpwebhost.com Review

• Daily Standing Charge: 26.5p per day + VAT typically 5% for residential.
• Energy Margin: 2p per kWh.
• “Small Additional Charges”: Mentioned for cash top-offs at Payzone/Post Office and optional payment cards, but specific figures are not provided.
• Impact on Tenants: These costs are passed directly to tenants, making it crucial for them to understand the total cost implications.

Transparency Gaps in Pricing

While some figures are provided, the mention of “small additional charges” without quantification is a significant transparency gap.

In ethical business dealings, all potential costs should be clearly itemized and disclosed upfront.

For example, knowing the exact fee for a cash top-off at a Post Office or the cost of an optional payment card would allow tenants to make informed decisions and avoid unexpected fees.

This ambiguity, however small, can undermine trust.

• Unspecified Fees: “Small additional charges” lack specific numerical values.
• Comparative Data Absent: No clear comparison provided for tenant rates against standard utility providers.
• Ethical Obligation: Full disclosure of all charges is fundamental for fair consumer practices.

Landlordmetering.com Alternatives

For landlords seeking ethical and transparent property management solutions that prioritize fair dealings with tenants, exploring alternatives to a direct electricity reselling model is paramount. Toddycafe.com Review

The focus should be on tools that streamline operations without creating potential hidden costs or ambiguities for residents.

Comprehensive Property Management Software

These platforms offer a holistic approach to managing rental properties, encompassing everything from tenant screening and lease management to online rent collection and maintenance tracking.

They empower landlords with efficiency tools without directly engaging in utility reselling.

• RentRedi: A robust mobile-first property management solution.

  • Key Features: Online rent collection, tenant screening, maintenance requests, lease signing, property listing syndication.
  • Price: Starts at $19.95/month annual plan.
  • Pros: User-friendly mobile app, comprehensive features, good for landlords on the go.
  • Cons: Can be pricey for a single unit, some advanced features might require higher tiers.

• Avail.co: Tailored for DIY landlords, offering a suite of tools to manage rental properties. Bjbenterprises.com Review

  • Key Features: Online rent collection, digital leases, tenant screening, maintenance tracking, customizable applications.
  • Price: Free plan available. paid plans start at $9/month per unit.
  • Pros: Excellent free tier, intuitive interface, strong support for compliance.
  • Cons: Paid plans can add up for multiple units, some features are only on paid tiers.

• TenantCloud: Offers both free and paid plans, making it accessible for various landlord needs.

  • Key Features: Online rent collection, tenant screening, property marketing, maintenance management, financial reporting.
  • Price: Free plan available. paid plans start from $15/month.
  • Pros: Free option for basic needs, good feature set for the price, versatile.
  • Cons: Interface can be less polished than competitors, some reporting features require higher tiers.
• Buildium: A well-established and comprehensive platform for landlords and property managers with larger portfolios.

  • Key Features: Full accounting, online payments, maintenance management, robust reporting, tenant communication.
  • Price: Starts from $50/month based on unit count.
  • Pros: Industry-leading features, excellent for scaling, strong financial tools.
  • Cons: Higher price point, might be overkill for small landlords.

Energy Efficiency and Smart Home Solutions

Instead of reselling electricity, an ethical landlord can empower tenants to manage their own consumption and reduce bills by investing in energy-efficient upgrades and smart home technology.

This approach fosters transparency and direct savings for tenants.

• ENERGY STAR Certified Appliances: Investing in appliances with this certification ensures lower energy consumption, which directly translates to lower utility bills for tenants.

  Improvemychess.com Review

  • Key Features: High energy efficiency standards, range of products from refrigerators to washing machines.
  • Price: Varies by appliance type and brand.
  • Pros: Reduces long-term operating costs, environmentally friendly, attractive to tenants.
  • Cons: Higher initial purchase cost, might not be feasible for all landlords.

• Smart Thermostats e.g., Google Nest, Ecobee: Allow tenants to precisely control heating and cooling, often leading to significant energy savings.

  • Key Features: Remote control via app, learning capabilities, energy usage reports, scheduling.
  • Price: Typically $150-$250.
  • Pros: Empower tenants to save energy, easy to install, can increase property appeal.
  • Cons: Requires tenant engagement, initial investment.

• Whole-Home Energy Monitors e.g., Sense Energy Monitor: Provides real-time energy usage data for tenants, increasing awareness and enabling them to make informed decisions about consumption.

  • Key Features: Real-time electricity usage, appliance detection, historical data, mobile app.
  • Price: Around $300-$350.
  • Pros: Highly insightful for energy management, promotes responsible consumption.
  • Cons: Requires professional installation, only monitors consumption, not generation.

• LED Lighting Upgrades: Replacing traditional bulbs with LEDs dramatically reduces lighting energy consumption, benefiting tenants directly.

  • Key Features: Long lifespan, very low energy use, various color temperatures.
  • Price: Affordable, especially when bought in bulk.
  • Pros: Immediate savings, long-term durability, easy to implement.
  • Cons: Minimal impact on overall energy bill compared to heating/cooling.

How to Cancel Landlordmetering.com Subscription

While the Landlordmetering.com homepage doesn’t explicitly detail a “subscription” cancellation process in the traditional sense, it does mention a “no quibble money guarantee on your deposit” for one year. Thesparrows.me Review

This suggests that the primary financial commitment for landlords is the security deposit per meter.

Therefore, cancelling the service would likely revolve around discontinuing the metering service and arranging for the return of this deposit, assuming the conditions for the guarantee are met.

Understanding the Guarantee and Cancellation Implications

The website states, “We are so confident that you will love the convenience and savings you will enjoy with Landlord Metering that we offer a one year, no quibble money guarantee on your deposit.” This implies a period within which a landlord can presumably withdraw from the service and reclaim their initial security deposit without significant hassle, provided it’s within the first year.

Beyond this year, the terms regarding deposit refunds or service discontinuation are not explicitly stated on the homepage.

It is critical for landlords to understand the full terms and conditions of their agreement, which are not publicly displayed on the website. Leosonline.com Review

Without a clear link to a comprehensive Terms of Service or a dedicated cancellation policy page, potential customers are left in the dark about the exact procedures and any potential penalties or notice periods required to terminate the service.

• Deposit Guarantee Period: One year, “no quibble.”
• Beyond One Year: No explicit cancellation terms or deposit refund policies detailed on the homepage.
• Missing Information: Lack of publicly accessible Terms of Service or a dedicated cancellation policy is a major gap.

Suggested Steps for Discontinuation

Given the limited information, the most direct approach to cancel or discontinue services with Landlordmetering.com would involve direct communication.

1. Contact Customer Service Directly: The website provides an email address [email protected] and a phone number 01234 484 444. This should be the first point of contact to formally request cancellation.
2. Refer to Your Agreement: Any landlord entering into a contract with Landlordmetering.com would have signed an agreement. This document is the definitive source for cancellation clauses, notice periods, and deposit refund conditions. It’s imperative to review this agreement thoroughly before initiating the cancellation process.
3. Document All Communications: Keep a detailed record of all correspondence, including dates, times, names of representatives, and summaries of conversations. If communicating via email, ensure you retain copies of all sent and received messages. For phone calls, note down the specifics. This documentation is crucial in case of any disputes regarding the cancellation or deposit refund.
4. Inquire About Meter Removal/Deactivation: Ask about the process for meter deactivation or removal, and any associated costs or responsibilities. Since they “look after them for life,” it’s likely they handle this, but clarity is needed.
5. Understand Deposit Refund Process: Specifically inquire about the timeframe and method for receiving the “no quibble” deposit refund if within the first year, or any conditions for a refund if cancelling after the first year.

The Importance of Transparency in Contracts

From an ethical perspective, any service that involves long-term commitment and financial deposits should have its terms and conditions, including cancellation policies, readily accessible and transparent.

The absence of such clear information on the public-facing homepage is a significant drawback for Landlordmetering.com.

Trust is built on clarity, and vague cancellation procedures can lead to frustration and potential disputes, which harms both the service provider’s reputation and the customer’s experience. Secuneige.com Review

Landlordmetering.com vs. Direct Utility Providers

When considering Landlordmetering.com, a critical comparison must be made against the conventional method of allowing tenants to contract directly with utility providers for their electricity.

This comparison highlights the trade-offs between convenience for the landlord and potential costs and transparency for the tenant.

Landlordmetering.com: Convenience for Landlords

Landlordmetering.com’s model is explicitly designed to simplify life for landlords.

By implementing smart sub-meters and handling tenant payments, they essentially outsource the utility management process. This means:

• Reduced Initial Investment: Avoids the “£000s” associated with installing multiple individual MPANs.
• No Arrears Chasing: The prepayment model minimizes the risk of landlords having to chase tenants for unpaid electricity bills.
• Administrative Relief: Landlords are freed from managing individual utility accounts, billing, and tenant queries related to electricity.
• Centralized Control: One main supply, managed through a sub-metering system, offers a simpler oversight for the landlord.

This model is a significant draw for multi-unit property owners who find utility management a substantial burden. Aiminex.com Review

The promise of a hands-off approach allows landlords to focus on other aspects of property management.

Direct Utility Providers: Transparency and Tenant Choice

In contrast, the traditional model allows each tenant to establish their own direct contract with an electricity supplier of their choice.

This approach offers several advantages, primarily for the tenant:

• Supplier Choice: Tenants can shop around for the best electricity rates and plans available in the market, including fixed-rate tariffs, green energy options, or those with better customer service reviews. This fosters competition and ensures tenants get the most competitive prices.
• Direct Relationship: Tenants have a direct contractual relationship with their utility provider, simplifying inquiries, dispute resolution, and access to support. There’s no intermediary markup.
• Transparency: Utility providers are heavily regulated and required to be transparent about their tariffs, terms, and conditions. Tenants can easily compare prices and understand their consumption patterns.
• Access to Support Schemes: Tenants in energy poverty or facing financial hardship can directly access support schemes, payment plans, or government assistance offered by utility companies or through official channels, without needing to go through a third-party metering service.

The Ethical Dilemma: Markup vs. Market Choice

The fundamental ethical tension lies in the markup applied by Landlordmetering.com. While they claim a “modest profit” and acknowledge energy poverty, the fact remains that tenants are paying a daily standing charge and a 2p per kWh margin in addition to what the electricity itself costs the intermediary. In a market where utility prices can fluctuate and competition is high, this markup, however small, could lead to tenants paying more than they would on a direct tariff.

• Regulation: Direct utility providers are subject to strict regulatory oversight e.g., Ofgem in the UK, ensuring fair pricing and consumer protection. It’s unclear if an intermediary service like Landlordmetering.com faces the same level of scrutiny regarding the pricing passed on to end-users.
• Information Asymmetry: Tenants often lack the information or means to compare Landlordmetering.com’s rates directly against the wider market, putting them at a disadvantage.
• Long-Term Costs: Over time, even a small per-kWh margin can add up, potentially costing tenants significantly more than direct supply.

Conclusion: For landlords prioritizing maximum convenience and cost avoidance on initial connections, Landlordmetering.com offers a compelling proposition. However, for tenants, and from an ethical standpoint focused on transparency and empowering consumer choice, the direct utility provider model is generally superior. It ensures that tenants have full control over their energy choices, access competitive market rates, and deal directly with a regulated entity, thereby safeguarding their interests more effectively. Quote2insure.com Review

Landlordmetering.com Customer Support

The information regarding customer support on the Landlordmetering.com homepage primarily focuses on providing assistance to tenants, which is a positive aspect for landlords who wish to offload this responsibility.

However, details on support for landlords themselves are less explicit.

Tenant-Focused Support: A 24/7 Helpline

One of the highlighted features for landlords is the assurance that they “won’t get disturbed!” by tenant electricity queries.

This is achieved through a “24/7 UK based tenant helpline on our freephone number.” This service is designed to handle common tenant issues related to electricity credits, meter functionality, and other utility-related inquiries.

The availability of a round-the-clock helpline is a significant convenience for tenants, ensuring they can resolve issues promptly, which in turn reduces potential frustrations for landlords.

• Availability: 24/7.
• Medium: Freephone number 0800.
• Target: Exclusively for tenants.
• Benefit for Landlords: Reduces direct tenant queries and administrative burden.

Landlord Support: Email and Phone

For landlords, the primary contact methods listed on the website are a general email address [email protected] and a standard phone number 01234 484 444. While these are standard contact channels, the homepage does not specify operating hours for landlord support, nor does it detail the types of issues landlords can expect to resolve through these channels.

The absence of a dedicated portal, FAQ for landlords, or a structured support system described on the homepage suggests that landlord support might be more reactive than proactive.

• Contact Methods: Email and standard phone number.
• Operating Hours: Not specified.
• Scope: Unclear what specific support services are offered to landlords beyond initial inquiries.

Areas for Improvement in Transparency and Support

From an ethical and customer service perspective, Landlordmetering.com could significantly improve transparency regarding its support infrastructure.

• Dedicated Landlord Portal/FAQ: A dedicated section on the website for landlords, perhaps with an FAQ or a client portal, would enhance their experience and provide more immediate answers to common questions about billing, meter performance, and service management.
• Service Level Agreements SLAs: Providing information about expected response times for email inquiries or typical call wait times would set appropriate expectations for landlords.
• Clear Escalation Paths: For complex issues, knowing the escalation path for landlords would be beneficial.
• Pre-Sales Support Clarity: While they mention giving “an honest assessment and advise you if we feel our solution is not right for you” during initial contact, the details of this pre-sales support are minimal on the site itself.

Overall: Landlordmetering.com’s commitment to 24/7 tenant support is a strong positive, reducing landlord involvement in day-to-day utility issues. However, for landlords considering or using the service, more explicit details about their own support channels, response times, and available resources would foster greater confidence and align better with best practices for customer service transparency.

FAQ

What is Landlordmetering.com?

Landlordmetering.com is a service that provides smart electric sub-meters to landlords for multi-unit properties, allowing them to manage electricity distribution and collect payments from tenants without needing multiple individual electricity network connections MPANs.

How does Landlordmetering.com save landlords money?

It saves landlords money by eliminating the need for expensive individual electricity network connections for each unit, which can cost thousands of pounds.

Instead, their sub-metering system works off a single main connection.

How do tenants pay for electricity with Landlordmetering.com?

Tenants can prepay for their electricity over the internet, using a freephone 0800 number, or with cash at Payzone outlets and Post Offices.

Is there a daily charge for tenants using Landlordmetering.com?

Yes, tenants are charged a daily standing charge of 26.5p per day per sub-meter, plus VAT, in addition to a margin of 2p per kWh on their electricity consumption.

Does Landlordmetering.com have hidden costs for landlords?

The website states there are “no hidden costs” for landlords, noting that the service is “essentially cost-free to landlords except during void periods.” Landlords pay a one-off security deposit per meter.

Are Landlordmetering.com’s meters tamper-proof?

Yes, the website claims their electric sub-meters are “amongst the most tamper proof on the market” and automatically alert them of any fraud attempts.

What kind of properties can use Landlordmetering.com’s solution?

Their solution can be installed in various domestic and commercial sites, including HMOs, flat conversions, permitted development conversions, industrial parks, and office blocks, provided there’s a reasonable mobile phone signal and each unit has its own circuit/fuse box.

Does Landlordmetering.com offer a guarantee on the service?

Yes, they offer a “one year, no quibble money guarantee on your deposit,” indicating confidence in their convenience and savings.

How does Landlordmetering.com handle tenant support?

They run a 24/7 UK-based tenant helpline on a freephone number to handle tenant queries and issues, ensuring landlords are not disturbed.

What are the “small additional charges” mentioned for tenants?

The website mentions “small additional charges which we need to pass on to cover the costs that we are charged for cash top-offs at Payzone and the Post-office, and for supplying optional payment cards,” but specific figures for these charges are not provided on the homepage.

Can Landlordmetering.com replace old sub-meters?

Yes, the website states that their solution can be used to replace existing old sub-meters in properties.

What is the security deposit for a single meter with Landlordmetering.com?

For a single meter, the security deposit is £175 no VAT. For two or three meters, it’s £150 per meter. For larger orders, it’s £120 per meter.

Is Landlordmetering.com suitable for residential properties?

Yes, it is suitable for domestic sites, including HMOs and flat conversions, and residential units created from office conversions.

Who is Gary Wernick, the founder of Landlordmetering.com?

Gary Wernick is described as the founder with many years of experience in the energy market, as well as being a landlord and property developer, who has assembled a professional team.

How many sites has Landlordmetering.com installed their meters on?

They claim to have successfully installed their electric sub-meters on over 500 sites.

Does Landlordmetering.com manage my main electricity bill?

On some industrial parks, they can take over the responsibility for paying the electricity supplier directly, but for most residential cases, the landlord likely retains the main supply bill.

How quickly are electricity credits delivered to tenants?

Credits are delivered within seconds over the mobile phone network once a tenant prepays.

What happens if a tenant runs out of electricity credit?

Tenants can use an “Auto Top Up system” to avoid running out of credit, implying that if they don’t, their supply might be interrupted.

How does Landlordmetering.com claim to be ethical regarding tenants in energy poverty?

They state they recognize that “many of our tenants are in energy poverty and are keenly aware of our social responsibilities,” aiming to make only a “modest profit” and run meters “cheaper than you would be able to do yourself.”

Is a comprehensive Terms of Service or Privacy Policy available on the Landlordmetering.com homepage?

No, a readily accessible, comprehensive Terms of Service or Privacy Policy is not linked or displayed directly on the Landlordmetering.com homepage.