Based on looking at the website Criteriumcycles.co.uk, it appears to be a legitimate local bike shop operating as Trek Bicycle Edinburgh. The site provides essential information for a physical retail location, focusing on bike sales, servicing, and accessories.
Overall Review Summary:
- Website Presence: Clear, concise, and focused on in-store services.
- Contact Information: Physical address, phone number, and email readily available.
- Services Offered: Detailed explanation of bike servicing, including different packages and turnaround times.
- Product Information: Mentions specific brands like Trek, Electra, Bontrager, and Rapha, with links to product pages.
- Customer Guarantees: Offers a “Love it or we’ll take it back” policy and a “Low Price Guarantee.”
- Ethical Considerations: Deals in bicycles and related services, which are permissible and promote healthy activity.
- Key Missing Elements: Lacks direct online purchasing functionality, detailed product listings with specifications, and customer reviews/testimonials on the site itself. No clear “About Us” section detailing the company’s history or mission beyond a short bio. No explicit privacy policy or terms of service linked directly from the homepage.
While Criteriumcycles.co.uk presents itself as a genuine local business with valuable services, the website primarily serves as an informational portal for its physical store rather than a comprehensive e-commerce platform. For users expecting a full online shopping experience, this might be a limitation. The focus on in-store interaction is clear, from encouraging visits for test rides to emphasising direct contact for Cycle to Work schemes.
Best Alternatives for Ethical Cycling Gear and Services:
- Tredz Bikes
- Key Features: Wide range of bikes, components, and accessories; comprehensive online store; expert advice; finance options (check for Sharia-compliant options); click & collect.
- Average Price: Varies widely, from £100 for accessories to £5,000+ for high-end bikes.
- Pros: Extensive selection, detailed product information, good customer support, well-established UK retailer.
- Cons: Finance options may not always be Sharia-compliant; overwhelming choice for some.
- Wiggle
- Key Features: Global online retailer for cycling, running, and swimming; large inventory; competitive pricing; frequent sales; comprehensive product filters.
- Average Price: Competitive across all categories, good for budget to mid-range purchases.
- Pros: Huge variety, often offers good deals, fast shipping, strong community presence.
- Cons: Returns can sometimes be complex due to scale; less personalised service.
- Chain Reaction Cycles
- Key Features: Specialises in mountain biking and road cycling gear; wide selection of parts, clothing, and accessories; global shipping; useful buying guides.
- Average Price: Mid to high-range, suitable for enthusiasts and professional riders.
- Pros: Deep specialisation in cycling, extensive product range, good for finding specific parts.
- Cons: Website can feel cluttered; shipping costs can add up for smaller items.
- Evans Cycles
- Key Features: Large UK bike retailer with both online and physical stores; offers bikes, clothing, parts, and accessories; repair services; click & collect; ride-to-work schemes.
- Average Price: Broad range, from entry-level to high-end bikes.
- Pros: Blend of online convenience and physical store support, good service network, diverse product range.
- Cons: Some physical stores might have limited stock compared to online; customer service can be inconsistent.
- Cycle Solutions
- Key Features: Focuses heavily on the Cycle to Work scheme; provides a wide range of bikes and accessories through the scheme; online portal for scheme applications.
- Average Price: N/A (scheme-based, often involves salary sacrifice).
- Pros: Excellent for utilising the Cycle to Work scheme, good selection of scheme-eligible products.
- Cons: Primarily focused on the scheme, less direct retail outside of it; limited for general purchases.
- Halfords
- Key Features: Widely accessible UK retailer with strong high street presence; bikes for all ages; cycling accessories, parts, and maintenance services; offers Cycle2Work scheme.
- Average Price: Generally budget to mid-range, good for family and casual cyclists.
- Pros: Very accessible, easy returns/exchanges, often has sales, good for basic bike needs.
- Cons: Limited selection of high-end bikes or specialist components; perceived as less “expert” than dedicated bike shops.
- Rutland Cycling
- Key Features: Independent bike retailer with a strong online presence and multiple physical stores; wide range of bikes, e-bikes, clothing, and accessories; rental services; workshop services.
- Average Price: Mid to high-end, caters to enthusiasts and serious cyclists.
- Pros: Excellent customer service, knowledgeable staff, strong community involvement, good range of quality products.
- Cons: Fewer physical locations compared to larger chains; prices can be higher than discount retailers.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Criteriumcycles.co.uk Review & First Look
Criteriumcycles.co.uk serves as the online storefront for Trek Bicycle Edinburgh, presenting itself as a dedicated hub for cycling enthusiasts in the Midlothian area. Upon initial inspection, the website prioritises conveying the physical store’s offerings rather than functioning as a full-fledged e-commerce platform. This approach immediately sets expectations: customers are encouraged to visit the shop for a hands-on experience, test rides, and personalised service. The site’s design is clean and functional, with clear navigation points directing visitors to key information such as service offerings, contact details, and shop hours.
Website Design and User Experience
The website employs a straightforward layout, making it easy for visitors to find essential information without unnecessary clutter. The visual elements are professional, featuring high-quality images of bikes and the shop environment. While aesthetically pleasing, the user experience leans heavily towards facilitating in-store visits rather than online transactions. For instance, there’s no visible shopping cart or immediate “buy now” buttons for products, reinforcing its role as a digital brochure. The ‘Skip to content’ link and clear sections for services and contact details enhance accessibility.
Information Accessibility
Key information like the shop address, phone number (01313764774), and opening hours are prominently displayed. This level of transparency is crucial for building trust with potential customers. The inclusion of a map link for directions further aids in planning a visit. However, beyond basic contact information, deeper organisational details, such as a dedicated ‘About Us’ page providing the company’s history or ethos, are not explicitly present, though a brief bio exists.
Criteriumcycles.co.uk Features
Criteriumcycles.co.uk highlights several distinct features that cater to the needs of local cyclists, focusing primarily on in-store experiences and services. These features underscore the shop’s commitment to customer service and community engagement, rather than solely focusing on product sales.
Expert Service Centre
One of the cornerstone features is the “Expert Service Centre,” which boasts a “24-hour service turnaround on bikes of any brand” (excluding certain e-bike models). This is a significant differentiator for a local bike shop, appealing to cyclists who need quick repairs and maintenance. The website outlines a transparent four-step service process: Listen, Inspect, Recommend, and Get to Fixin’, ensuring customers are involved and informed at every stage. This detailed breakdown of service packages – ‘The scrub down’ (£59.99), ‘The deep clean’ (£119.99), and ‘The strip down’ (From £259.99) – provides clarity on what each service entails and its associated cost, which is excellent for customer budgeting. Coveryourcar.co.uk Review
Cycle to Work Schemes
The shop actively participates in “Cycle to Work Schemes,” a government initiative promoting healthier and greener commuting options. The website explicitly states they accept scheme vouchers and encourages potential customers to call or visit for more information. This feature is highly beneficial for UK residents, offering a financially attractive way to acquire a new bike, and signals the shop’s alignment with broader community well-being initiatives. Data from the Cycle to Work Alliance shows that in 2021, over 500,000 individuals participated in Cycle to Work schemes in the UK, highlighting the importance of this offering for bike retailers.
Low Price Guarantee
Criteriumcycles.co.uk instils confidence through its “Low Price Guarantee,” promising to “match any price for products we carry in-store or on trekbikes.com.” This demonstrates a commitment to competitive pricing and suggests the shop is confident in its value proposition. Such guarantees are often a strong factor in consumer decision-making, ensuring customers get the best deal.
Product Range and Specialisations
The website mentions carrying products from prominent brands such as Trek, Electra, Bontrager, and Rapha. This indicates a focus on quality and recognised names within the cycling industry. The specific mention of “Electra bikes” and “e-bikes” with dedicated sections to learn more highlights an emphasis on popular and emerging cycling categories. The “e-bikes: everything you need to know” section, linking to Trek’s e-bike finder, shows an effort to educate customers, crucial in a rapidly evolving market. According to the Bicycle Association, e-bike sales in the UK grew by 66% in 2020, reaching over 160,000 units, underscoring their market relevance.
Community Engagement
The “Our bio” section touches upon being “passionate advocates for the local cycling community” and encourages visitors to “Stop in for a coffee and meet our friendly staff or join us for frequent social rides and in-store events!” This humanises the business and positions it as more than just a retail outlet, fostering a sense of community around cycling. The invitation to follow them on Facebook for updates further reinforces this community-centric approach.
Criteriumcycles.co.uk Pros & Cons
When evaluating Criteriumcycles.co.uk, it’s important to consider both its strengths and limitations, particularly from the perspective of an online user looking for a comprehensive digital experience versus a local customer seeking in-person service. Classiccarcomps.co.uk Review
Pros
- Clear Local Focus: The website excels in its role as a digital gateway to a physical store. It provides all necessary information for a customer to plan a visit, including address, contact details, and opening hours.
- Transparent Service Offerings: The detailed breakdown of bike service packages, including pricing and expected turnaround times (24-hour service!), is a significant advantage. This transparency builds trust and helps customers make informed decisions about repairs.
- Strong Customer Guarantees: The “Love it or we’ll take it back” (30-day refund/exchange) and “Low Price Guarantee” are excellent for consumer confidence. The offer of a complimentary demo bike if service exceeds 24 hours is also a strong customer-centric promise.
- Engagement with Cycle to Work Schemes: Actively participating in and promoting the Cycle to Work scheme is a major benefit for UK commuters, offering a cost-effective way to purchase bikes and accessories.
- Emphasis on Expert Staff and Community: The mention of “awesome, knowledgeable staff” and inviting customers for social rides or in-store events fosters a positive, community-oriented image.
- Ethical Business Model: Dealing in bicycles, repairs, and accessories is inherently permissible and promotes healthy, active lifestyles. There are no elements that raise concerns regarding ethical considerations in Islam, such as interest-based transactions, gambling, or other forbidden categories.
Cons
- Limited E-commerce Functionality: The most significant drawback is the lack of direct online purchasing. Customers cannot browse a full product catalogue with specifications, add items to a cart, and complete a transaction online. This makes it less convenient for those who prefer online shopping or live far from the physical store.
- Lack of Detailed Product Information: While brands like Trek and Electra are mentioned, the website doesn’t offer extensive product listings with detailed specifications, sizes, or multiple images for individual bikes. This forces customers to rely on third-party sites (like trekbikes.com) or visit the store.
- No Integrated Customer Reviews/Testimonials: The website doesn’t feature customer reviews or testimonials directly on its pages. While Google reviews might exist externally, integrating them could build further trust and social proof.
- Absence of Standard Website Policies: Crucial legal and operational information like a clear Privacy Policy, Terms and Conditions, or Cookie Policy are not explicitly linked or easily found from the homepage. This can be a red flag for some users concerned about data privacy and consumer rights.
- Minimal “About Us” Content: While a brief bio exists, a more comprehensive “About Us” section could provide deeper insight into the company’s values, history, and the team behind it, fostering a stronger connection with customers.
Criteriumcycles.co.uk Alternatives
For those seeking robust online cycling retail experiences or alternative options to Criteriumcycles.co.uk’s primarily in-store model, the UK market offers a plethora of choices. These alternatives range from large online-only retailers to hybrid models with physical stores, catering to various needs from casual riders to seasoned enthusiasts.
Online Retailers with Extensive Ranges
- Tredz Bikes: A leading online bike shop in the UK, offering a massive selection of bikes (road, mountain, hybrid, e-bikes), components, clothing, and accessories. Tredz is known for its detailed product descriptions, competitive pricing, and often provides finance options (customers should verify Sharia-compliance for any financing). They also have expert advice and guides.
- Wiggle: One of the largest online sports retailers globally, Wiggle boasts an immense inventory of cycling gear, running equipment, and swim essentials. Their strength lies in sheer volume, frequent sales, and a wide array of brands. They cater to a broad audience, from beginners to professionals, and often have comprehensive filtering options to help narrow down choices.
- Chain Reaction Cycles: Often considered alongside Wiggle (they are part of the same group), Chain Reaction Cycles has a strong reputation for mountain biking and road cycling parts and components. If you’re looking for specific upgrades, obscure parts, or high-performance gear, CRC is often a go-to. They also offer competitive pricing and global shipping.
Hybrid Models (Online and Physical Presence)
- Evans Cycles: As one of the UK’s oldest and largest bike retailers, Evans Cycles combines a strong online presence with numerous physical stores across the country. This hybrid model allows customers the convenience of online browsing and purchasing, coupled with the option to visit a store for test rides, expert advice, and workshop services. They stock a wide variety of bikes, clothing, and accessories, and are heavily involved in the Cycle to Work scheme.
- Halfords: While perhaps best known for car accessories, Halfords has a significant cycling department, offering a broad range of bikes for all ages and skill levels, along with accessories and repair services. With a vast network of stores, they offer unparalleled accessibility for basic bike needs, repairs, and Cycle to Work scheme applications. Their online store is comprehensive, though their high-end bike selection might be more limited than specialist retailers.
- Rutland Cycling: An excellent independent alternative, Rutland Cycling has grown into a significant retailer with several physical stores and a robust online platform. They are known for their strong customer service, knowledgeable staff, and a wide range of quality bikes, including a strong e-bike selection. They also offer bike hire and workshop services, embodying a true passion for cycling.
Niche and Specialised Retailers
- Cycle Solutions: While primarily focused on the Cycle to Work scheme, Cycle Solutions offers a vast catalogue of bikes and accessories that can be procured through the scheme. If your primary goal is to leverage the Cycle to Work benefit, this is a dedicated platform designed for that purpose, often working with a network of local bike shops.
- Sigma Sports: For those interested in premium road cycling, triathlon, and running gear, Sigma Sports offers a curated selection of high-end products. They combine an impressive online store with a state-of-the-art physical shop, providing expert fitting services and a focus on performance equipment.
Each of these alternatives provides a different blend of online convenience, product variety, pricing, and in-person services, allowing customers to choose based on their specific priorities and location.
How to Engage with Criteriumcycles.co.uk
Given that Criteriumcycles.co.uk operates primarily as an informational site for its physical store, engaging with them is straightforward and geared towards an in-person or direct communication experience.
Planning a Visit to the Store
The website provides the full physical address: Unit 7 Dobbies Garden World, Melville Nurseries Lasswade, Midlothian, EH18 1AZ United Kingdom. This is crucial for anyone intending to visit. They also provide a “Get directions” link, likely integrating with a map service like Google Maps, which is standard practice for physical businesses.
Understanding Shop Hours
The shop hours are clearly listed, informing customers about their operating days and times: Bridgefibre.co.uk Review
- Monday: Closed
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
It’s always a good practice to double-check these hours on the day of your visit, especially around public holidays, as they might vary.
Contacting the Store Directly
The most direct way to engage for inquiries, service bookings, or questions about the Cycle to Work scheme is via phone or email:
- Phone: 01313764774
- Email: The website has an email address listed as
[email protected](though it uses Cloudflare’s email protection, implying it’s a legitimate email address).
Direct communication is encouraged for detailed queries about stock, specific product availability, or service package nuances, given the website’s limited online functionality.
Utilising Online Resources
While not an e-commerce site, Criteriumcycles.co.uk does offer some useful online resources:
- Service Packages: Detailed descriptions of their ‘Level One,’ ‘Level Two,’ and ‘Level Three’ service options are available, including what each package covers and its price. This allows customers to understand service options before visiting.
- E-bike Information: A link to “e-bikes: everything you need to know” redirects to Trek’s official e-bike finder page, providing external expert information on electric bikes.
- Electra Bikes: A dedicated link for “Electra bikes” provides more information specific to that brand’s offerings via Criteriumcycles.co.uk’s own domain.
- Bikmo Insurance: Information on “Ready to ride cover for your Trek” links to Bikmo insurance, offering 12 months for the price of 11 plus 30 days free insurance with new Trek bikes. This adds value for new bike purchasers.
Social Media Engagement
The bio section mentions, “Be sure to follow us on Facebook for updates on the latest happenings and events.” This suggests that their Facebook page is a key channel for current news, promotions, and community interactions. For regular updates, this would be the primary online channel to monitor.
Criteriumcycles.co.uk Pricing
Criteriumcycles.co.uk, as the online presence for Trek Bicycle Edinburgh, does not display individual product prices for bikes or accessories directly on its website. Its primary focus is on services, and for these, the pricing is transparently listed. For actual bike or accessory pricing, customers are directed towards in-store inquiry or referencing Trek’s official website, which they price match.
Service Package Pricing
The website clearly outlines the pricing for its bike service packages, providing a clear cost structure for maintenance and repairs: Classic-foods.co.uk Review
-
Level One: The Scrub Down
- Price: £59.99
- Recommendation: Every 25+ hours of riding.
- Includes: Align and adjust brakes, tune and adjust shifting, torque all fasteners. This is a basic maintenance package designed for regular upkeep.
-
Level Two: The Deep Clean
- Price: £119.99
- Recommendation: Every 50+ hours of riding.
- Includes: All Level One services, deep clean drivetrain, lateral and vertical wheel true, inspect bottom bracket, clean and polish bike. This offers a more comprehensive service for bikes with moderate wear.
-
Level Three: The Strip Down
- Price: From £259.99
- Recommendation: Every 100+ hours of riding.
- Includes: All Level One and Level Two services, disassemble and deep-clean all parts, new cables, housing, and bearing systems (cost of replacement parts not included), advanced wheel true, replace front and rear suspension wipers, seals, and oil (pricing may vary for bikes with suspension). This is the most thorough service, akin to a complete overhaul.
Additional E-bike Services
For electric bikes, Criteriumcycles.co.uk offers specific add-on services:
- Price: £20
- Includes: Software update, removal and installation of a new battery or motor.
- Note: These are add-on services, meaning the base service package (Level One, Two, or Three) cost would apply in addition to this for e-bike specific work.
Pricing for Bikes and Products
- In-Store Inquiry: For the price of bikes (Trek, Electra, etc.) and other products (Bontrager, Rapha accessories), customers are encouraged to “Stop in today to take a test ride!” or call the shop. This indicates that product pricing is handled primarily through in-store consultation.
- Low Price Guarantee: The “Low Price Guarantee” states, “We’ll match any price for products we carry in-store or on trekbikes.com.” This implies that while prices aren’t listed on Criteriumcycles.co.uk, they are benchmarked against Trek’s official website and other competitors, ensuring customers get a competitive price. This strategy is common among authorised dealers who adhere to manufacturer’s suggested retail prices (MSRP) but are willing to match verified lower prices.
Cycle to Work Schemes and Pricing
While not a direct price, the availability of Cycle to Work Schemes impacts the effective cost to the customer. These schemes allow employees to save between 25% and 39% on the cost of a new bike and accessories through salary sacrifice, effectively making products cheaper. The shop accepts vouchers from these schemes, making it an attractive option for commuters. Elthamdigital.co.uk Review
Overall, Criteriumcycles.co.uk adopts a transparent pricing model for its services, but maintains an in-store model for product sales, leveraging price matching to remain competitive. This hybrid approach caters to customers who prefer in-person consultation for significant purchases like bikes, while providing upfront cost clarity for essential maintenance.
Criteriumcycles.co.uk vs. Competitors (Service Focus)
When comparing Criteriumcycles.co.uk (Trek Bicycle Edinburgh) with its competitors, the key differentiator lies in its strong emphasis on local, in-person service and community engagement, as opposed to a full-scale e-commerce model. Most direct competitors in the UK cycling market offer a blend of online and offline, often prioritising online convenience.
Criteriumcycles.co.uk’s Strengths in Comparison
- 24-Hour Service Turnaround: This is a major competitive advantage. While many larger chains like Evans Cycles or Halfords offer workshops, their turnaround times can vary significantly based on demand and location, often extending beyond 24 hours without an appointment. Criteriumcycles.co.uk’s firm commitment to a quick repair time (with a loaner bike guarantee) is a standout feature for urgent repairs.
- Local, Personalised Experience: Unlike massive online retailers such as Wiggle or Chain Reaction Cycles, Criteriumcycles.co.uk offers a highly personalised, local shop experience. This includes face-to-face consultations, test rides, and the opportunity to “Stop in for a coffee and meet our friendly staff.” This appeals to customers who value expert advice and a sense of community.
- Direct Interaction for Cycle to Work: While most large retailers participate in Cycle to Work schemes, Criteriumcycles.co.uk’s direct invitation to “Call us or pop in” for details on the scheme suggests a more hands-on, consultative approach, which can be beneficial for navigating the process.
- “Love it or we’ll take it back” and Low Price Guarantee: These consumer-friendly policies are competitive, matching or exceeding typical return windows (e.g., 14-30 days for most retailers) and demonstrating confidence in their pricing.
Competitors’ Strengths and Areas Criteriumcycles.co.uk Lacks
- Online Product Browsing and Purchase: Major competitors like Tredz Bikes, Wiggle, Chain Reaction Cycles, and Evans Cycles excel in providing extensive online catalogues. Customers can browse thousands of products, compare specifications, read reviews, and complete purchases entirely online. Criteriumcycles.co.uk’s website currently serves more as a digital brochure.
- Price Transparency (for Products): While Criteriumcycles.co.uk offers a low price guarantee, the lack of visible pricing for bikes and accessories on their own site can be a hurdle for customers used to instant price comparisons offered by online giants. Competitors typically display all prices upfront.
- Customer Reviews and Social Proof: Large online retailers often integrate hundreds or thousands of customer reviews for individual products and services, providing social proof and detailed feedback. Criteriumcycles.co.uk does not feature internal customer testimonials, relying likely on external platforms like Google Reviews.
- National Reach and Logistics: National chains like Halfords or online-only players like Wiggle have extensive distribution networks and logistics capabilities, allowing them to deliver bikes and parts across the entire UK, often with next-day delivery options. Criteriumcycles.co.uk’s focus is inherently local.
- Variety of Brands (Online): While Criteriumcycles.co.uk stocks major brands like Trek and Electra, online retailers often have a far broader range of brands and niche products, catering to every conceivable cycling discipline and budget.
Conclusion on Comparison
Criteriumcycles.co.uk positions itself as a premium local bike shop, prioritising excellent in-person service, quick turnarounds, and community building. For customers within its geographical reach who value hands-on interaction and expert advice, it presents a compelling option. However, for those seeking the convenience of extensive online browsing, direct purchasing, and immediate price transparency across a vast product range, larger online retailers and hybrid models offer a more comprehensive digital experience. It’s a trade-off between personalised local service and widespread online convenience.
FAQ
Is Criteriumcycles.co.uk a legitimate website?
Yes, based on the information provided on the website, Criteriumcycles.co.uk appears to be the legitimate online presence for Trek Bicycle Edinburgh, a physical bike shop located in Midlothian, United Kingdom.
What services does Criteriumcycles.co.uk offer?
Criteriumcycles.co.uk primarily offers bike repair and maintenance services through its Expert Service Centre, including three levels of service packages (The Scrub Down, The Deep Clean, The Strip Down), and additional e-bike specific services. They also offer sales of Trek, Electra, Bontrager, and Rapha products in-store. Prestigeconservatories.co.uk Review
Can I buy bikes directly from Criteriumcycles.co.uk online?
No, the website does not support direct online purchasing of bikes or accessories. It serves as an informational site, encouraging customers to visit the physical store for purchases, test rides, and consultations.
What are Criteriumcycles.co.uk’s opening hours?
Criteriumcycles.co.uk (Trek Bicycle Edinburgh) is open Tuesday to Saturday from 9:00 AM to 5:00 PM. They are closed on Mondays and Sundays.
Does Criteriumcycles.co.uk offer a price match guarantee?
Yes, Criteriumcycles.co.uk offers a “Low Price Guarantee” and will match any price for products they carry in-store or on trekbikes.com.
How long does Criteriumcycles.co.uk take for bike service?
Criteriumcycles.co.uk commits to a “24-hour service turnaround on bikes of any brand” (excluding certain e-bike models). If repairs exceed 24 hours, they offer a complimentary demo bike.
What is the address for Criteriumcycles.co.uk’s physical shop?
The shop address is Unit 7 Dobbies Garden World, Melville Nurseries Lasswade, Midlothian, EH18 1AZ United Kingdom. Directdrycleaning.co.uk Review
Does Criteriumcycles.co.uk accept Cycle to Work scheme vouchers?
Yes, Criteriumcycles.co.uk explicitly states that they accept Cycle to Work scheme vouchers and encourages customers to call or visit the shop for more information.
What bike brands does Criteriumcycles.co.uk carry?
Criteriumcycles.co.uk carries the latest products from Trek, Electra, Bontrager, and Rapha.
What are the prices for bike service packages at Criteriumcycles.co.uk?
Service packages include “The Scrub Down” at £59.99, “The Deep Clean” at £119.99, and “The Strip Down” starting from £259.99. Additional e-bike services are £20.
Is Criteriumcycles.co.uk involved in the local cycling community?
Yes, their “Our bio” section mentions they are “passionate advocates for the local cycling community” and invite customers to join them for frequent social rides and in-store events.
How can I contact Criteriumcycles.co.uk?
You can contact them by phone at 01313764774 or by email at [email protected] Localexpertcleaning.co.uk Review
What is the return policy at Criteriumcycles.co.uk?
Criteriumcycles.co.uk offers a “Love it or we’ll take it back” policy, allowing customers to return a purchase within 30 days for a refund or exchange if they are not 100% happy.
Do I need an appointment for bike service at Criteriumcycles.co.uk?
No, the website states they offer 24-hour service turnaround on bikes of any brand with “no appointment needed.”
What is included in the “Level One: The Scrub Down” service package?
This package, priced at £59.99, includes aligning and adjusting brakes, tuning and adjusting shifting, and torquing all fasteners.
What is included in the “Level Two: The Deep Clean” service package?
Priced at £119.99, this includes all Level One services plus a deep clean drivetrain, lateral and vertical wheel true, inspection of the bottom bracket, and cleaning and polishing the bike.
What is included in the “Level Three: The Strip Down” service package?
Starting from £259.99, this comprehensive package includes all Level One and Level Two services, disassembling and deep-cleaning all parts, new cables, housing, bearing systems (parts cost not included), advanced wheel true, and replacement of suspension wipers, seals, and oil (pricing may vary). Countryandhome.co.uk Review
Does Criteriumcycles.co.uk offer e-bike specific services?
Yes, they offer additional add-on services for Trek e-bikes at £20, which include software updates and removal/installation of new batteries or motors.
How does Criteriumcycles.co.uk ensure repair costs are clear?
Before starting work, they create an itemised receipt to ensure customers are comfortable with repair costs. They also communicate via email/text when repairs are completed and call if any issues arise.
Where can I find updates on events and happenings from Criteriumcycles.co.uk?
They encourage customers to follow them on Facebook for updates on the latest happenings and events.
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