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Prime-secure.co.uk Review

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Based on checking the website prime-secure.co.uk, the company appears to be a legitimate provider of security solutions within the UK. The site provides extensive information about their services, contact details, and accreditation, which aligns with expectations for a professional security firm.

Here’s an overall review summary:

  • Website Professionalism: High. The site is well-designed, easy to navigate, and presents information clearly.
  • Service Clarity: Excellent. A wide range of security services for construction, vacant properties, and corporate clients are detailed.
  • Accreditation: Very Strong. Explicitly states SIA Approved Contractor Status for security guarding and keyholding, with a direct link to the SIA register. This is a crucial indicator of legitimacy in the UK security industry.
  • Contact Information: Comprehensive. Multiple phone numbers, email address, and physical office locations (Scotland HQ, England HQ, and regional offices) are prominently displayed.
  • Client Testimonials: Abundant and detailed. Numerous testimonials from named individuals and companies lend significant credibility.
  • Policies & Legal Information: Present. Includes Cookie Policy, Privacy Policy, Modern Slavery Policy, and a COVID-19 Policy, which are standard for reputable businesses.
  • Innovation & Technology: Highlighted. Mentions “trailblazing innovation” and “cutting-edge technology integration.”
  • Ethical Considerations: The “Our Ethics” section and mention of community support are positive indicators. The services offered (CCTV, security guards, access control, etc.) are generally permissible and serve a beneficial purpose in protecting property and people.

The detailed explanations on the website regarding their services, coupled with verifiable accreditations and numerous client endorsements, paint a picture of a well-established and professional security provider. The emphasis on tailored solutions and innovative technology suggests a forward-thinking approach to security.

Best Alternatives for Security and Protection Services:

When seeking reliable security solutions in the UK, beyond Prime Secure, several other reputable options exist. These alternatives focus on similar services like physical security, electronic surveillance, and integrated security systems, all while operating within ethical guidelines.

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Latest Discussions & Reviews:
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    Amazon

    • Key Features: Global leader in security services; extensive range including manned security, secure logistics, security systems, and response services.
    • Average Price: Varies significantly based on service scope and duration.
    • Pros: Wide reach, highly accredited, comprehensive services, significant experience in diverse sectors.
    • Cons: Can be more expensive for smaller projects; bureaucracy due to large size.
  • Securitas UK

    • Key Features: Focus on protective services including on-site guarding, mobile security, remote monitoring, and corporate risk management. Emphasises human-centric security.
    • Average Price: Tailored quotes based on client needs.
    • Pros: Strong emphasis on trained personnel, integrated solutions, good reputation for reliability.
    • Cons: Might be less agile for very niche or small-scale requirements compared to specialists.
  • Verisure

    • Key Features: Primarily known for monitored alarm systems for homes and businesses, offering rapid response, CCTV, and smart security integrations.
    • Average Price: Monthly subscription fees typically range from £30-£60, plus installation costs.
    • Pros: 24/7 professional monitoring, quick response times, advanced technology for immediate alerts.
    • Cons: More focused on alarm systems than comprehensive physical guarding, initial setup can be costly.
  • ADT Commercial

    • Key Features: Specialises in commercial security solutions, including intruder alarms, fire detection, CCTV, access control, and integrated systems.
    • Average Price: Varies greatly by system complexity and size of premises.
    • Pros: Long-standing reputation in the security industry, robust commercial-grade equipment, tailored solutions for businesses.
    • Cons: Might be less flexible for smaller businesses or temporary site security.
  • Axis Communications

    • Key Features: A leading provider of network video solutions, including IP cameras, video encoders, and network video recorders. Focuses on advanced surveillance technology.
    • Average Price: Product prices vary widely, from £200 for basic cameras to thousands for advanced systems.
    • Pros: High-quality, reliable hardware; excellent image resolution and analytics capabilities; open platform for integration.
    • Cons: Primarily a technology provider, not a service provider, requiring clients to manage installation and monitoring themselves or through partners.
  • Hikvision

    • Key Features: Global leader in video surveillance products and solutions, offering a vast array of CCTV cameras, NVRs, and video management software.
    • Average Price: Generally more budget-friendly than some competitors, with cameras starting around £50.
    • Pros: Extensive product range, cost-effective solutions, advanced features like AI-powered analytics.
    • Cons: Concerns around data security and government affiliations have been raised by some in the past, though they actively address these.
  • Dahua Technology

    • Key Features: Another major player in video surveillance, providing a broad portfolio of security-related products, including cameras, recorders, and intelligent building systems.
    • Average Price: Competitive pricing, similar to Hikvision, with various options for different budgets.
    • Pros: Innovative product development, robust performance, good value for money, comprehensive security ecosystems.
    • Cons: Similar to Hikvision, has faced scrutiny regarding data privacy and supply chain security.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Prime-secure.co.uk Review & First Look

Based on a thorough examination of prime-secure.co.uk, the website projects a strong image of professionalism and expertise in the security sector. The initial impression is that of a well-established company with a clear focus on specific security niches. The design is clean, navigable, and provides immediate access to key information, which is crucial for potential clients assessing a security provider. The prominent display of contact information and accreditations builds immediate trust.

Navigating the Prime Secure Website

The website’s layout is intuitive, featuring clear navigation menus that direct users to specific service categories such as ‘Construction Security,’ ‘Void Property,’ and ‘Corporate Security.’ This structured approach allows visitors to quickly find relevant information pertinent to their specific security needs. Each section provides a detailed overview of the services offered, ensuring transparency and clarity.

Initial Credibility Indicators

Upon first glance, several elements contribute to prime-secure.co.uk’s credibility. The “SIA APPROVED” badge, with a direct link to the Security Industry Authority’s Approved Contractor Scheme register, is a critical validation. This accreditation is a rigorous standard in the UK, demonstrating a commitment to quality and regulatory compliance. Furthermore, the numerous client testimonials prominently featured on the homepage offer social proof of their service quality and reliability, detailing specific positive experiences.

User Experience and Accessibility

The website is designed with user experience in mind. It’s responsive, performing well on various devices, from desktops to mobile phones. The call-to-action buttons are clear, encouraging engagement, whether it’s to “Find Out More” or “Get in touch.” The accessibility of contact numbers and a direct email link ensures that potential clients can easily reach out for enquiries.

Prime-secure.co.uk Features

Prime-secure.co.uk offers a comprehensive suite of security services tailored to distinct client needs, showcasing a robust and innovative approach to safeguarding assets and personnel. Their offerings span from advanced technological solutions to traditional manned guarding, reflecting a versatile capability. 36streets.co.uk Review

Comprehensive Construction Security

For the construction industry, Prime Secure provides a holistic security package designed to protect valuable equipment, materials, and prevent unauthorised access on often vulnerable sites. This includes:

  • CCTV Security: Utilising state-of-the-art AI-powered CCTV towers that offer remote monitoring and proactive threat detection. These systems are often self-powered and wireless, making them ideal for dynamic construction environments.
  • Security Guards: Professionally trained and SIA-licensed security personnel providing a physical deterrent and active response to incidents.
  • Access Control: Systems implemented to manage and restrict entry to sites, enhancing overall security and compliance.
  • Mobile Patrols: Regular, unpredictable patrols to cover large sites and provide a visible security presence.
  • Alarm Response: Swift and efficient response to activated alarms, often linked with priority police response due to their “Police Secured by Design” accreditation.

Vacant and Void Property Solutions

Securing vacant or void properties presents unique challenges, often requiring flexible and rapidly deployable solutions. Prime Secure addresses this with:

  • Self-Powered, Wireless, Monitored CCTV: Essential for properties without immediate power or internet access, these systems offer continuous surveillance.
  • Security Officers: Manned guarding services to deter vandalism, squatting, and theft.
  • Mobile Patrols: Regular checks on empty properties to ensure integrity and identify any breaches.
  • Keyholding & Alarm Response: Professional keyholding services to provide rapid access for emergency services or alarm verification, reducing false alarm penalties.

Corporate Security Services

For corporate clients, Prime Secure extends its expertise to provide a secure and professional environment. Their services range from traditional security roles to more customer-facing positions:

  • Security Officers: Uniformed guards providing physical security, deterrence, and response services.
  • Concierge Staff: SIA licensed personnel who can seamlessly integrate into a corporate environment, combining security duties with front-of-house hospitality.
  • Mobile Patrols: For multi-site corporate clients or those requiring periodic security checks.
  • Keyholding & Alarm Response: Ensuring timely response to alarms and secure key management for corporate premises.

COVID-19 Security Measures

In response to evolving health and safety needs, Prime Secure also offers specialised COVID-19 security solutions:

  • Thermal Cameras: For automated temperature screening to identify individuals with elevated temperatures.
  • COVID Marshals: Personnel tasked with enforcing social distancing and hygiene protocols.
  • Temperature Checking: Manual temperature screening services at entry points.

These diverse offerings highlight Prime Secure’s adaptability and commitment to addressing varied security challenges with both traditional and innovative solutions. Aids4mobility.co.uk Review

Prime-secure.co.uk Pros & Cons

When evaluating Prime-secure.co.uk, it’s important to weigh its strengths against any potential areas for improvement. The website itself provides ample information to conduct this assessment.

Advantages of Prime-secure.co.uk

Prime Secure presents a compelling case for its services through several key strengths:

  • Strong Accreditation and Compliance: The prominent display of their SIA Approved Contractor Status is a significant advantage. This accreditation demonstrates adherence to rigorous industry standards set by the Security Industry Authority, a regulatory body for the private security industry in the UK. This instils confidence in their operational quality and legality. The direct link to the SIA register allows for easy verification, a testament to transparency.
  • Comprehensive Service Range: They offer a broad spectrum of security solutions, from high-tech CCTV and access control to manned guarding and mobile patrols, catering to diverse sectors like construction, vacant properties, and corporate environments. This versatility means clients can often find a single provider for multiple security needs.
  • Focus on Innovation and Technology: The mention of “trailblazing innovation” and “cutting-edge technology integration,” especially with AI-powered CCTV towers, suggests a commitment to modern security solutions. This can lead to more efficient and effective security outcomes, reducing reliance solely on human presence. For instance, advanced analytics in CCTV can detect anomalies faster than human observation.
  • Extensive Client Testimonials: The sheer volume and detail of positive testimonials from named individuals and companies (like Robertson Central West, Kier Construction, Elliott UK Ltd) are highly persuasive. These real-world endorsements provide strong social proof of their reliability and customer satisfaction. The testimonials often highlight proactive service, responsiveness, and professional staff.
  • Clear and Accessible Contact Information: Multiple contact numbers, an email address, and distinct regional office locations (Scotland HQ, England HQ, and regional offices) make it very easy for potential clients to get in touch. This accessibility is crucial for an industry where quick response times are often critical.
  • Established Experience: With “over 25 years of innovation,” Prime Secure boasts significant experience in the security sector. This longevity suggests stability, accumulated expertise, and a proven track record of adapting to evolving security challenges.
  • Ethical Commitments: The presence of a dedicated ‘Our Ethics’ page and initiatives like ‘Keeping Communities Safe’ (linking to The Fiver Initiative) indicate a commitment to corporate social responsibility beyond just security provision. This can be appealing to clients who prioritise working with ethically conscious companies.

Potential Areas for Improvement or Consideration

While Prime Secure appears to be a robust service provider, certain aspects are not immediately clear from the website that a very strict review might flag for deeper inquiry:

  • Pricing Transparency: Like many service-based businesses, explicit pricing is not available on the website. This is standard practice given the bespoke nature of security solutions, but it means potential clients must directly engage for quotes, which can be a barrier for initial comparison. However, this is not uncommon for B2B services.
  • Specific Case Studies with Measurable Outcomes: While testimonials are strong, more detailed case studies outlining specific challenges, implemented solutions, and measurable outcomes (e.g., reduction in theft rates, faster response times) could further solidify their expertise and demonstrate ROI.
  • Training and Vetting Specifics for Personnel: While SIA approval is mentioned, more detailed information on their internal training programmes, staff vetting processes, and ongoing professional development could enhance trust for clients concerned about the quality of security personnel.
  • Incident Response Protocols: General information on alarm response is provided, but a more in-depth explanation of their detailed incident response protocols, communication channels during an incident, and post-incident reporting could be beneficial for clients needing high-level assurance.
  • Cybersecurity Measures for Digital Systems: Given the emphasis on AI-CCTV and integrated technology, details on the cybersecurity measures protecting their digital systems and client data would be important. While not directly a security service for clients, it’s relevant to the integrity of their own operations.

Overall, the pros significantly outweigh any minor areas where more detail could be provided. Prime-secure.co.uk effectively communicates its strengths as a reliable, experienced, and technologically advanced security provider.

Prime-secure.co.uk Alternatives

When evaluating security service providers, it’s always wise to consider alternatives to ensure the best fit for specific needs, budget, and ethical considerations. The UK market for security solutions is robust, offering various reputable companies that specialise in different facets of protection. Sarahkathrynhome.co.uk Review

Leading UK Security Companies

Beyond Prime Secure, several established firms provide similar or complementary security services across the UK. These companies vary in size, specialisation, and geographical reach.

  • G4S: As one of the world’s largest security companies, G4S offers an extensive range of services including manned guarding, secure logistics, security systems, and risk management. Their scale allows them to handle large, complex projects and provide global coverage, which can be advantageous for multi-national corporations or large-scale infrastructure projects. Their long history in the industry means they have vast experience in diverse security challenges.
  • Securitas UK: Securitas is another global leader, known for its integrated security solutions that combine technology with trained personnel. They focus on protective services, including on-site guarding, mobile security, remote monitoring, and corporate risk management. Securitas prides itself on a “human-centric” approach, emphasising the importance of skilled security officers as a key component of their service delivery.
  • ADT Commercial: While ADT is widely known for residential alarms, ADT Commercial focuses specifically on business security. They provide comprehensive commercial solutions such as intruder alarms, fire detection systems, CCTV, access control, and integrated security management platforms. Their strength lies in robust, scalable systems designed for commercial properties and large organisations.
  • Mitie Security: Mitie is a significant player in the UK facilities management and professional services sector, with a strong security division. They offer a range of services including manned guarding, electronic security systems, aviation security, and intelligence-led security solutions. Mitie often works with large public and private sector clients, providing integrated services across multiple sites.

Specialised Security Providers

For clients with more specific needs, there are companies that excel in particular areas of security technology or service delivery.

Amazon

  • Verisure: While offering business solutions, Verisure’s primary strength lies in its professionally monitored alarm systems. They provide rapid response, integrated CCTV, and smart security features that are ideal for businesses requiring immediate intervention upon alarm activation. Their direct link to alarm receiving centres ensures swift action.
  • Axis Communications: If the focus is purely on high-quality network video surveillance hardware, Axis is a top-tier choice. They design and manufacture advanced IP cameras, video encoders, and network video recorders. While they don’t provide manned guarding, their robust and reliable hardware forms the backbone of many sophisticated CCTV systems implemented by other security service providers.
  • Hikvision and Dahua Technology: These are two of the world’s largest suppliers of video surveillance products. They offer an extensive range of CCTV cameras, NVRs, and video management software, often at competitive price points. Many security integrators utilise their hardware to build custom surveillance solutions. While they have faced some geopolitical scrutiny, their technology remains widely adopted.

When choosing an alternative, it’s crucial to consider the specific security requirements, the scale of the operation, budget constraints, and the level of integration desired between different security components. Each alternative listed has its unique strengths, and a direct consultation can help determine the best fit.

How to Get in Touch with Prime-secure.co.uk

Accessing customer support or sales enquiries for prime-secure.co.uk appears to be straightforward, with several readily available channels displayed prominently on their website. This ensures that potential and existing clients can easily connect with the company. Dolittlepetsupplies.co.uk Review

Primary Contact Methods

Prime Secure provides multiple traditional and digital avenues for communication:

  • Telephone: The most direct method is by calling their advertised number: 0345 88 88 333. This number is featured multiple times across the homepage, indicating its importance for immediate contact. For security services, direct phone contact is often preferred for urgent enquiries or discussions about complex needs.
  • Email: An email address, [email protected], is provided for general enquiries. This is suitable for non-urgent questions, sending detailed requests for proposals (RFPs), or attaching documents.
  • Message Us / Contact Forms: The website also includes “MESSAGE US” links which, when clicked, are designed to open a popup contact form. This is a common and convenient way for users to submit their details and specific requests without leaving the page. This method allows the company to collect necessary information efficiently for a follow-up.

Regional Offices and Physical Presence

For clients who prefer or require a regional presence, Prime Secure lists its headquarters and regional offices:

  • Scotland HQ: 65-81 Townsend St, Port Dundas, Glasgow, G4 0LA
  • England HQ: 15 Alban Park, Hatfield Rd, St Albans, AL4 0JJ
  • Regional Offices: The website indicates further offices covering the North of England, Midlands, and South of England. This network suggests a national reach with local knowledge, which can be advantageous for clients operating across different regions.

Online Presence and Social Media

While not explicitly a direct support channel, their social media presence, specifically on LinkedIn, can also offer a way to engage with the company, stay updated on their activities, or even send a direct message for business enquiries. This platform often showcases company news, industry insights, and staff updates, providing another layer of transparency and engagement.

The range of contact options provided by Prime-secure.co.uk is comprehensive and aligned with industry best practices for a professional service provider. They make it easy for clients to initiate contact, which is a positive indicator of their customer service approach.

Prime-secure.co.uk Pricing

While Prime-secure.co.uk provides a wealth of information about its services and capabilities, a detailed pricing structure is not publicly available on their website. This is a common practice in the security services industry, and for good reason. Abrahambarlow.co.uk Review

Why Pricing Isn’t Publicly Displayed

The absence of explicit price lists on Prime Secure’s website is typical for businesses offering bespoke security solutions. Here’s why:

  • Customised Solutions: Security needs are rarely one-size-fits-all. The cost of services like CCTV installation, manned guarding, or mobile patrols depends heavily on numerous variables. These include:

    • Scale of the Project: Protecting a small vacant property will differ significantly in cost from securing a large, multi-phase construction site or a sprawling corporate campus.
    • Service Type and Intensity: The cost of 24/7 manned guarding is vastly different from periodic mobile patrols or a self-monitored CCTV system. Services requiring highly specialised personnel (e.g., concierge security) will also impact pricing.
    • Technology Requirements: The type and quantity of equipment (e.g., number of CCTV cameras, complexity of access control systems, integration with existing infrastructure) play a major role. Advanced AI analytics and remote monitoring capabilities also add to the complexity and cost.
    • Location and Risk Level: Geographic location can influence operational costs, and sites with higher perceived risk or specific regulatory requirements may necessitate a more robust and thus more expensive solution.
    • Duration of Service: Short-term contracts for specific events or projects will be priced differently than long-term, ongoing security agreements.
    • Response Times and Service Level Agreements (SLAs): Tighter SLAs for alarm response or incident resolution can also influence the overall cost.
  • Competitive Tendering: In the business-to-business (B2B) security sector, services are often procured through competitive tendering processes where companies submit tailored proposals and bids. Publishing flat rates would hinder their ability to be competitive and flexible in these scenarios.

  • Value-Based Pricing: Reputable security firms often engage in value-based pricing, where the cost reflects the comprehensive value delivered, including expertise, reliability, accreditation, and the potential savings from prevented losses (e.g., theft, vandalism). This is hard to quantify with a simple price list.

How to Obtain a Quote

To get an accurate understanding of the cost for Prime Secure’s services, potential clients would need to: Sndaccountants.co.uk Review

  1. Contact Directly: Utilise the contact information provided on their website (phone or email) or fill out a contact form.
  2. Provide Detailed Requirements: Be prepared to provide comprehensive details about their specific security needs, including the type of property, desired services, duration, and any unique challenges.
  3. Consultation and Assessment: Prime Secure would likely arrange a consultation or site assessment to understand the full scope of work before providing a customised proposal and pricing.

This consultative approach ensures that clients receive a security solution that is precisely tailored to their requirements and budget, rather than a generic, potentially inadequate, or overpriced package.

Prime-secure.co.uk vs. Competitors

In the competitive landscape of the UK security industry, Prime-secure.co.uk positions itself as a significant player, particularly known for its focus on construction, vacant property, and corporate security. Comparing it against its competitors involves looking at various factors, including specialisation, scale, technology adoption, and client focus.

Specialisation and Niche Focus

Prime Secure’s primary strength lies in its clear specialisation in security solutions for specific sectors.

  • Prime Secure: Excels in construction projects (AI-CCTV towers, site-specific guards), vacant/void properties (wireless, self-powered CCTV, keyholding), and corporate clients (concierge security, integrated systems). This focused approach allows them to develop deep expertise and tailored solutions for these challenging environments. Their “Best Provider of Innovative Security for the Construction Industry 2021” award underscores this specialisation.
  • G4S / Securitas UK: These global giants offer a broader range of services across almost every sector, including retail, healthcare, logistics, and government. While they can handle construction or vacant property security, it’s often part of a much larger portfolio. Their strength is scale and extensive resources for very large, diverse operations.
  • Verisure / ADT Commercial: More focused on electronic security systems. Verisure is strong in professionally monitored alarms for both residential and commercial, offering rapid response. ADT Commercial specialises in robust commercial-grade electronic security systems for businesses. Neither typically provides the same level of on-site manned guarding or highly specialised construction site solutions as Prime Secure.

Technology Adoption and Innovation

Technology is a critical differentiator in modern security.

  • Prime Secure: Actively promotes “trailblazing innovation” and “cutting-edge technology integration,” especially with their AI-powered CCTV towers and smart site solutions. This suggests a forward-thinking approach, leveraging analytics and remote monitoring to enhance efficiency and effectiveness, crucial for dynamic environments like construction sites.
  • Axis Communications / Hikvision / Dahua: These are hardware manufacturers at the forefront of surveillance technology. Security companies like Prime Secure might utilise their advanced cameras and systems. While these manufacturers drive innovation in hardware, they don’t provide the integrated service solutions (manned guarding, mobile patrols, alarm response) that Prime Secure does.
  • G4S / Securitas UK: These larger players also invest heavily in technology, offering integrated security solutions that combine manned guarding with advanced electronic systems, leveraging their scale for R&D.

Accreditation and Trust

Accreditation is paramount in the security industry. Opencrm.co.uk Review

  • Prime Secure: Holds SIA Approved Contractor Status for security guarding and keyholding, a clear mark of quality and compliance within the UK. The direct link to the SIA register for verification is a strong trust signal.
  • G4S / Securitas UK / Mitie Security: All major players also hold extensive accreditations, including SIA ACS, various ISO certifications (e.g., ISO 9001 for quality management, ISO 27001 for information security), and industry-specific certifications. They typically have a very robust compliance framework due to their size and involvement in critical infrastructure.

Client Focus and Service Approach

  • Prime Secure: Appears to offer a more tailored, perhaps more agile, approach given its focused specialisation. Testimonials highlight responsiveness, flexibility, and a collaborative approach, indicating a strong client-centric service model.
  • Larger Competitors: While also client-focused, their scale can sometimes lead to more standardised procedures. They may be the preferred choice for multinational corporations or those requiring a highly structured, enterprise-level security management.
  • Smaller, Niche Competitors: Might offer highly specialised solutions or even more personalised service, but may lack the comprehensive offerings or national reach of Prime Secure.

In essence, Prime-secure.co.uk carves out a strong position by combining significant experience with a modern, technology-driven approach, particularly for specific industry needs. Its focus on construction and vacant properties, backed by strong testimonials and accreditations, makes it a highly competitive option for clients within these sectors, potentially offering more tailored and responsive solutions than larger, more generalised competitors.

FAQ

How reliable is prime-secure.co.uk as a security provider?

Prime-secure.co.uk appears to be a highly reliable security provider, evidenced by its SIA Approved Contractor Status, which is a significant accreditation in the UK security industry, and numerous positive testimonials from various clients.

What types of security services does Prime Secure offer?

Prime Secure offers a comprehensive range of security services, including CCTV security (with AI integration), security guards, access control, mobile patrols, keyholding, alarm response, and specialised COVID-19 security measures.

Does Prime Secure provide security for construction sites?

Yes, Prime Secure specialises in comprehensive security solutions for construction projects, offering tailored services like AI-CCTV towers, on-site security guards, and access control systems designed for dynamic construction environments.

Are Prime Secure’s security guards licensed?

Yes, Prime Secure explicitly states that their security staff are SIA licensed, ensuring they meet the required standards for professional security guarding in the UK. Tourlane.co.uk Review

Can Prime Secure secure vacant properties?

Yes, Prime Secure offers specific solutions for vacant and void properties, including self-powered, wireless, and monitored CCTV, security officers, mobile patrols, and keyholding with alarm response.

How do I get a quote from prime-secure.co.uk?

To get a quote, you need to contact Prime Secure directly via phone (0345 88 88 333), email ([email protected]), or by filling out their “MESSAGE US” contact form on the website, as pricing is customised based on specific needs.

Does Prime Secure operate nationwide in the UK?

Yes, Prime Secure indicates a “National reach” with “local knowledge,” listing headquarters in Scotland and England, and regional offices covering the North of England, Midlands, and South of England.

What is SIA Approved Contractor Status?

SIA Approved Contractor Status is a voluntary scheme operated by the Security Industry Authority (SIA) in the UK, recognising private security companies that meet stringent standards in business practices and service delivery.

Does prime-secure.co.uk offer smart security solutions?

Yes, the website highlights “Smarter. Safer. Streamlined. Revolutionising site security and compliance with cutting-edge technology integration,” including AI-powered CCTV towers, indicating a focus on smart security. Djjaysonfife.co.uk Review

How long has Prime Secure been in the security industry?

Prime Secure states they have “OVER 25 YEARS OF INNOVATION” in the security industry, suggesting a long and established track record.

Can I verify Prime Secure’s SIA accreditation?

Yes, the prime-secure.co.uk website provides a direct link to the SIA register, allowing users to verify their Approved Contractor Status directly on the official government website.

Does Prime Secure provide corporate security?

Yes, Prime Secure offers corporate security services, ranging from traditional security guards to concierge staff, mobile patrols, keyholding, and alarm response for corporate clients.

What is Prime Secure’s approach to customer service?

Testimonials on the website frequently praise their staff for being “friendly & efficient,” “good communicators,” and providing “first class proactive service,” suggesting a strong customer service focus.

Does Prime Secure use CCTV with police response?

Yes, their vacant property CCTV solutions are described as having “Police Secured by Design accreditation with priority police response,” indicating integration with law enforcement. Smartpetdevices.co.uk Review

Are there any ethical policies mentioned on Prime Secure’s website?

Yes, Prime Secure has an “OUR ETHICS” section and references supporting initiatives like “KEEPING COMMUNITIES SAFE,” indicating a commitment to ethical practices and social responsibility.

Does Prime Secure offer COVID-19 related security services?

Yes, they provide COVID-19 security solutions, including thermal cameras, COVID marshals, and temperature checking services.

What kind of testimonials does prime-secure.co.uk feature?

The website features numerous detailed testimonials from site managers, project managers, supervisors, and directors from various construction and property companies, providing specific positive feedback on services.

Does Prime Secure offer keyholding services?

Yes, keyholding services are listed as part of their offerings for construction projects, vacant properties, and corporate clients, often coupled with alarm response.

How does Prime Secure integrate technology into its services?

Prime Secure integrates cutting-edge technology, particularly AI-powered CCTV, to enhance site security, compliance, and provide remote monitoring capabilities. Allbreedsgrooming.co.uk Review

Is Prime Secure part of a larger group?

Yes, the website states “Part of Prime Trading Group (UK) Ltd, Company Number 14285561,” indicating they are a component of a larger corporate entity.



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