Perfectlypackedmoving.com Review 1 by

Perfectlypackedmoving.com Review

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Based on checking the website Perfectlypackedmoving.com, it presents itself as a long-distance moving and storage service covering 48 states.

The site emphasizes transparency with a “Pay What You See, No Hidden Fees” promise, along with claims of being licensed and bonded.

They offer full value protection, packing assistance, and storage options.

The primary call to action throughout the site is to “Get Free Quotes” for various types of moves, including household, corporate, military, and interstate.

While the site highlights customer experience and provides contact information, a comprehensive review reveals several areas where it falls short compared to established, trustworthy moving service platforms.

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Here’s an overall review summary:

  • Website Transparency: Adequate, with clear contact info and policy links.
  • Customer Testimonials: Present, but lack independent verification.
  • Licensing and Bonding: Claimed U.S. DOT and MC numbers provided.
  • Service Offerings: Clearly outlined, covering packing, loading, and storage.
  • Online Quote Process: Appears straightforward for initial estimates.
  • User Experience: Simple and direct, though limited in detailed information.
  • Trust Indicators: Minimal, lacking robust third-party affiliations or extensive company history.

While Perfectlypackedmoving.com outlines its services and claims to offer a straightforward process, the website itself provides minimal in-depth information that would solidify trust for a significant commitment like moving.

There’s a noticeable absence of detailed “About Us” sections, comprehensive service explanations, or verifiable customer reviews beyond on-site testimonials.

For a critical service like moving, potential customers typically seek extensive reassurance, including demonstrable track records, clear dispute resolution processes, and detailed logistical insights.

The current presentation, while functional, leaves much to be desired for a user seeking complete confidence in a long-distance moving company.

Here are some of the best alternatives for moving services, focusing on established and reputable options that provide transparency and robust customer support:

  • U-Pack

    • Key Features: “You pack, we drive” model, ideal for those who want to save on labor. Offers ReloCubes and trailers. Transparent pricing based on space used.
    • Average Price: Varies significantly by distance and volume, often competitive for DIY movers.
    • Pros: Cost-effective, flexible packing schedule, professional driving, nationwide service.
    • Cons: Requires self-packing and loading, less suitable for full-service needs.
  • PODS

    • Key Features: Portable storage containers delivered to your home. You pack, they pick up and transport or store. Flexible scheduling for packing and delivery.
    • Average Price: Ranges from a few hundred to several thousand dollars depending on container size, duration, and distance.
    • Pros: Great for temporary storage during a move, flexible timelines, no need to rush packing, secure storage facilities.
    • Cons: Container sizes might be limiting for very large homes, cost can add up for long-term storage or complex moves.
  • Atlas Van Lines

    • Key Features: Full-service moving, including packing, loading, transportation, and unloading. Specializes in corporate and military relocations. Global network of agents.
    • Average Price: Higher end due to full-service offerings, typically quoted after an in-home estimate.
    • Pros: Comprehensive service, experienced professionals, strong reputation, handles complex moves.
    • Cons: More expensive, less flexibility for DIY aspects, may require longer lead times for scheduling.
  • North American Van Lines

    • Key Features: Wide range of moving services, from basic transport to full-service packing and unpacking. Offers custom crating, appliance servicing, and debris removal.
    • Average Price: Varies based on services selected, usually provides in-home estimates.
    • Pros: Highly customizable services, strong safety record, extensive agent network, good for specialty items.
    • Cons: Pricing can be complex depending on add-ons, some services may not be available in all areas.
  • United Van Lines

    • Key Features: Full-service moving solutions, including packing, fragile-only packing, and custom crating. Offers car shipping and storage options. Strong focus on personalized service.
    • Average Price: Generally premium pricing for their comprehensive service packages.
    • Pros: Extensive service options, experienced movers, good for high-value or delicate items, excellent customer support.
    • Cons: Higher cost, best suited for those who need a hands-off moving experience.
  • International Van Lines

    • Key Features: Specializes in long-distance and international moves. Offers full packing services, auto transport, and storage solutions. Claims high customer satisfaction.
    • Average Price: Quotes vary significantly based on distance and services, often requires a detailed inventory.
    • Pros: Expertise in international moves, comprehensive domestic long-distance services, strong focus on customer care.
    • Cons: May be pricier for local moves, initial quotes can sometimes be estimates that change.
  • Allied Van Lines

    • Key Features: Global moving services, including residential, corporate, and international moves. Offers various packing options, fragile-only packing, and debris removal.
    • Average Price: Competitive for full-service moves, quotes provided after a detailed assessment.
    • Pros: Large network, reliable service, comprehensive moving solutions, good for complex logistics.
    • Cons: Prices can be substantial for extensive services, scheduling can sometimes be tight during peak seasons.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Perfectlypackedmoving.com Review & First Look

When you first land on Perfectlypackedmoving.com, the immediate impression is one of simplicity and a direct call to action.

The homepage is clean, focusing on core services like long-distance moving, packing, and storage.

The prominent phone number 1-888-420-1445 and multiple “Get Free Quotes” buttons are clear indicators of their primary objective: lead generation.

This design choice is common for service-based websites, aiming to funnel visitors toward a conversion point quickly.

Initial Site Presentation

The website highlights key selling points right away: “Pay What You See, No Hidden Fees” and “Licensed & Bonded.” These claims are crucial for building initial trust in the moving industry, which, unfortunately, has its share of less-than-reputable operators. Malak90.com Review

The use of a simple, uncluttered layout ensures that users can easily navigate to the most important information: how to contact them and what services they offer.

  • Direct Messaging: The main banner immediately conveys their value proposition.
  • Clear Call-to-Actions: “Get Free Quotes” buttons are strategically placed throughout the page.
  • Minimalist Design: Reduces clutter and focuses user attention.

Missing Key Information

While the site is straightforward, it lacks the depth of information that many users would expect from a professional moving company.

For instance, there’s no dedicated “About Us” page detailing the company’s history, mission, or the experience of its team.

This omission can be a red flag for those who prefer to vet a company’s background before entrusting them with their belongings.

Trust is paramount in the moving industry, and a robust “About Us” section often serves as a foundational element for establishing credibility. Qualitygardenbuildingsuk.com Review

  • Absence of “About Us” Page: No insight into company history or values.
  • Limited Team Information: No details about the professionals handling the move.
  • Lack of Detailed Process Explanation: While services are listed, the granular details of how a move unfolds are sparse.

User Testimonials and Their Impact

The website features a “What Our Clients Say” section with generic positive statements.

While testimonials are valuable, the lack of specific names, dates, or verifiable platforms like Google Reviews, Yelp, or Trustpilot reduces their credibility.

Without these external validations, the on-site testimonials feel less authentic.

  • Generic Testimonials: Lack specific details for verification.
  • No Third-Party Review Links: Absence of links to external review platforms.
  • Limited Quantity: Only a few testimonials are displayed, which isn’t sufficient for a comprehensive picture.

Perfectlypackedmoving.com Features or Lack Thereof

Perfectlypackedmoving.com outlines its services, but the depth of explanation for each feature is somewhat limited.

They promise to handle the “heavy lifting,” offering household, corporate, military, and interstate moves. Totallytickets.com Review

The core services appear standard for the industry, but the devil is often in the details, which are sparse on this site.

Service Offerings

The site clearly lists several key services:

  • Long Distance Moving: Covering 48 states. This is a significant claim and implies a large logistical network.
  • Full Value Protection: Essential for customer peace of mind, though the specifics of this protection aren’t detailed on the homepage.
  • Packing Assistance and Storage: These are crucial add-on services for many movers.
  • Do-it-Yourself, fragile item, and total packing services: Offers flexibility for different customer needs.
  • Complete item assembly and disassembly: A valuable service for furniture and complex items.
  • End to end loading and unloading by our experts: Confirms they handle the physical labor.

However, for each of these, the website offers only a single line of description.

For instance, “Full Value Protection” is mentioned, but there’s no link to a page explaining deductibles, claim processes, or specific coverage limits, which are vital pieces of information for a consumer.

This lack of detail can create ambiguity and potential dissatisfaction if expectations aren’t managed upfront. Wunderagent.com Review

  • Broad Categories: Services are listed generally.
  • Limited Specifics: Crucial details regarding terms and conditions of services are not readily available.
  • No Service Tiers: No clear differentiation between basic, standard, or premium service packages.

Online Functionality

The primary interactive feature on the site is the “Get Free Quotes” functionality.

Clicking these buttons directs users to a form where they can input their moving details.

While convenient, the website doesn’t offer tools like an inventory calculator, a live chat support option, or a tracking system for ongoing moves.

These features are increasingly common on modern moving company websites and can significantly enhance the user experience by providing more self-service options and transparency.

  • Quote Request Form: The main interactive element.
  • Absence of Advanced Tools: No inventory calculators, online tracking, or live chat.
  • Limited Self-Service: Users must rely on phone calls for detailed inquiries.

Support and Resources

The site provides a phone number and mentions “personal, customized service” from the first phone call. Exocapitals.com Review

However, there are no other obvious support channels like an email address listed directly on the main page, an FAQ section for common moving questions, or a blog with helpful moving tips.

A comprehensive moving company website often includes resources to guide customers through the moving process, which can reduce anxiety and build confidence.

  • Primary Support via Phone: The only direct contact method prominently displayed.
  • No FAQ Section: Common customer questions are not addressed.
  • Lack of Educational Content: No blog or resource articles to assist movers.

Perfectlypackedmoving.com Pros & Cons

When evaluating Perfectlypackedmoving.com, it’s important to weigh what the website does well against its areas for improvement.

This helps potential customers make an informed decision, especially when comparing it to other established players in the moving industry.

Cons of Perfectlypackedmoving.com

The primary concerns revolve around transparency, depth of information, and external validation. Junckerjensen.com Review

For a service as critical as moving, users typically seek a high degree of reassurance, which the website struggles to provide comprehensively.

  • Limited Transparency and Detail: The website provides very little information beyond basic service descriptions. There’s no detailed “About Us” section, no in-depth explanation of their “Full Value Protection,” and no clear breakdown of the quote process after the initial submission. This lack of transparency can make potential customers hesitant, as they can’t fully understand what they are signing up for.

    • No breakdown of insurance policies: What are the deductibles? What items are excluded?
    • Vague “Pay What You See” promise: How is this guarantee enforced? Are there hidden fees for specific scenarios not covered?
    • Absence of detailed service agreements online: Customers should be able to review standard terms before engaging.
  • Lack of Verifiable Customer Reviews: While the site has a “What Our Clients Say” section, the testimonials are generic and lack specific identifying information or links to external review platforms like Google, Yelp, or Better Business Bureau. In an age where online reputation is paramount, the absence of independently verifiable reviews is a significant drawback. This makes it difficult for new customers to trust the authenticity of the displayed feedback.

    • No links to third-party review sites: Reduces credibility.
    • Generic testimonials: Lacking details such as dates, specific move types, or names.
    • Limited quantity of reviews: Not enough to form a balanced opinion.
  • Minimal Educational Content or Resources: The website does not offer an FAQ section, a blog, or any guides related to moving. For many, moving is a stressful and complex process, and reputable moving companies often provide resources to help customers plan and prepare. The absence of such content suggests a less customer-centric approach to information sharing.

    • No FAQ: Leaves many common questions unanswered.
    • No Moving Guides/Tips: Fails to provide value beyond direct service promotion.
    • Limited Customer Support Options: Primarily phone-based, lacking email or live chat.
  • Generic Website Design: The design is functional but generic, without unique branding elements or interactive tools that would set it apart from competitors. It doesn’t offer a personalized experience or sophisticated features like an inventory calculator, which could streamline the quoting process. This lack of distinctiveness can make the company feel less established or innovative. Preciseplumbingoakville.com Review

    • Standard template feel: Lacks unique brand identity.
    • No interactive tools: Misses opportunities to enhance user engagement.
    • Limited visual content: Lacks compelling imagery or videos of their operations.

Pros of Perfectlypackedmoving.com

Despite its shortcomings, the website does offer a few positive aspects that align with user expectations for an initial online presence.

  • Clear Call to Action: The “Get Free Quotes” buttons are prominent and consistently placed, making it easy for users to initiate the inquiry process. This is good for conversion.
  • Straightforward Service Listing: The homepage clearly lists core services long-distance moving, packing, storage, allowing users to quickly ascertain if their needs align with the company’s offerings.
  • Claim of Licensing and Bonding: The mention of “Licensed & Bonded” and the display of U.S. DOT and MC numbers are critical for compliance and provide an initial layer of trust. Users can and should use these numbers to verify the company’s registration with the Federal Motor Carrier Safety Administration FMCSA.
  • Direct Contact Information: The phone number is prominently displayed, allowing immediate communication for those who prefer to speak directly with a representative.

While these pros are present, they are foundational elements for any legitimate moving company website.

The areas where the site falls short significantly outweigh its strengths, particularly regarding the depth of information and transparency required for a high-trust service.

Perfectlypackedmoving.com Alternatives

Given the areas where Perfectlypackedmoving.com could improve, exploring established and highly-rated alternatives is a smart move for anyone planning a significant relocation.

These companies often offer more comprehensive information, robust customer support, and verifiable track records. Edevice.world Review

For DIY-Friendly, Cost-Effective Moves

If you’re looking to save money by handling the packing yourself but still need professional transportation, companies like U-Pack and PODS are excellent choices.

They bridge the gap between a full-service mover and renting a truck yourself.

  • U-Pack: This service provides containers ReloCubes or trailers that you pack, and then they drive. It’s ideal for those who want to save on labor costs and have control over their packing schedule. U-Pack is known for its transparent pricing, where you only pay for the space you use. This model often results in significant savings compared to full-service movers. Their focus on the “you pack, we drive” model makes them a strong contender for budget-conscious movers.

    • Key Advantage: Cost-effectiveness and control over packing.
    • Best For: Individuals or families comfortable with self-packing and loading.
    • Logistics: Provides containers, handles transport, usually offers longer loading/unloading times than traditional movers.
  • PODS: Similar to U-Pack, PODS offers portable storage containers delivered to your home. You pack at your leisure, and they pick up the container when you’re ready, either transporting it to your new location or storing it at their facility. This flexibility is a major benefit, especially for moves with staggered timelines or temporary storage needs. PODS is a well-established brand in the portable storage and moving industry.

    • Key Advantage: Unmatched flexibility for packing, moving, and storage.
    • Best For: Those needing temporary storage, flexible moving dates, or multi-stage moves.
    • Logistics: Wide range of container sizes, secure storage facilities, nationwide availability.

For Full-Service, Stress-Free Moves

If you prefer a hands-off approach and want professionals to handle everything from packing to unpacking, companies like Atlas Van Lines, North American Van Lines, and United Van Lines are industry leaders with extensive networks and comprehensive services. Mdlpartners.com Review

  • Atlas Van Lines: As one of the largest moving companies globally, Atlas offers a full spectrum of services, including packing, loading, transportation, and unpacking. They are particularly strong in corporate and military relocations due to their experience and robust logistical capabilities. Atlas is known for its agent network, ensuring local support even for long-distance moves.

    • Key Advantage: Comprehensive, full-service moving solutions.
    • Best For: Corporate relocations, large households, those seeking maximum convenience.
    • Reputation: Long-standing reputation for reliability and professional service.
  • North American Van Lines: This company provides highly customizable moving services, allowing customers to choose between basic transport or a full suite of services including fragile-only packing, custom crating, and debris removal. Their flexibility makes them suitable for a wide range of moving needs, from small apartments to large homes. North American Van Lines has a strong focus on safety and customer satisfaction.

    • Key Advantage: Highly customizable services to fit specific needs.
    • Best For: Individuals with unique items requiring special handling, or those wanting tailored services.
    • Service Scope: Offers everything from basic transport to full-service options.
  • United Van Lines: United Van Lines is another top-tier full-service moving company that prides itself on personalized service. They offer extensive packing options, car shipping, and storage solutions. United is a good choice for those with high-value items or who simply want a premium, worry-free moving experience. Their network of agents ensures local expertise combined with national reach.

    • Key Advantage: Premium, personalized moving experience with a focus on care.
    • Best For: Moves involving delicate or high-value items, or those seeking a comprehensive, hands-off approach.
    • Support: Known for strong customer support throughout the moving process.

For International and Specialized Moves

For moves that cross borders or involve highly specialized requirements, International Van Lines and Allied Van Lines stand out due to their global reach and expertise.

  • International Van Lines: As their name suggests, IVL specializes in both long-distance domestic moves and complex international relocations. They offer full packing services, auto transport, and storage, making them a one-stop shop for comprehensive moves, especially across continents. IVL often receives high marks for customer satisfaction in the international moving space. Masterofroofing.com Review

    • Key Advantage: Expertise in international and complex long-distance moves.
    • Best For: Global relocations, large residential moves requiring detailed planning.
    • Range: Comprehensive services covering both domestic and international logistics.
  • Allied Van Lines: Allied is a global moving powerhouse, offering residential, corporate, and international moving services. They provide a robust network and a variety of packing options, from self-pack to full-service. Allied is well-suited for large-scale logistics and ensures reliability through its extensive network of agents and service providers.

    • Key Advantage: Extensive global network and comprehensive moving solutions.
    • Best For: Large corporate moves, international assignments, and complex relocations.
    • Reliability: Known for consistency and wide service coverage.

Choosing among these alternatives involves considering your budget, how much involvement you want in the packing process, and the specific nature of your move local, long-distance, international, or requiring storage. Each of these companies has a long-standing reputation and provides more detailed information and customer verification than what is currently available on Perfectlypackedmoving.com.

How to Verify Perfectlypackedmoving.com’s Legitimacy

Verifying the legitimacy of a moving company is crucial before entrusting them with your belongings. While Perfectlypackedmoving.com displays U.S.

DOT and MC numbers, a thorough check involves more than just seeing these numbers on a website.

These steps apply to any moving company you consider. K-clothing.com Review

Checking Federal Registrations

The U.S.

Department of Transportation DOT and Motor Carrier MC numbers are vital.

These numbers indicate that the company is registered with the Federal Motor Carrier Safety Administration FMCSA, which regulates interstate commerce.

  • U.S. DOT Number: This number identifies carriers that transport passengers or cargo in interstate commerce. It’s used to track a company’s safety information during inspections, crash investigations, and compliance reviews.
  • MC Number: Also known as an operating authority number, this is required for companies operating as common or contract carriers for hire in interstate commerce.

To verify these numbers:

  1. Visit the FMCSA SAFER System: Go to the FMCSA SAFER System website safer.fmcsa.dot.gov.
  2. Search by DOT or MC Number: Input the numbers provided on Perfectlypackedmoving.com U.S. DOT #3833825, MC #01391738.
  3. Review Company Information: Check the company name, address, operating status, and safety record. Look for any red flags, such as “Out of Service” orders or a history of consumer complaints. Pay attention to the “Company Snapshot” for operating authority, insurance status, and safety ratings. For Perfectly Packed Moving & Storage, the current status on the FMCSA website should match the claimed details. As of recent checks, DOT #3833825 and MC #01391738 point to “Perfectly Packed Moving & Storage,” which is active and registered. However, it’s always advisable to perform this check yourself.

Researching Online Reviews and Complaints

Beyond the company’s own website, independent review platforms are invaluable for gauging customer satisfaction and identifying potential issues. Mr.website.org Review

  • Better Business Bureau BBB: Check if the company is accredited and review their rating A+ is best and any customer complaints. The BBB often mediates disputes between consumers and businesses, and their records can reveal patterns of unresolved issues.
  • Google Reviews, Yelp, and Consumer Affairs: Search for the company name on these platforms. Look for a significant number of reviews, both positive and negative, to get a balanced perspective. Pay attention to how the company responds to negative feedback, if at all.
  • Moving-Specific Review Sites: Websites like MyMovingReviews.com or Move.org might have reviews specific to moving companies. These often contain more detailed accounts of moving experiences.

A company with few or no reviews on these platforms, or a disproportionate number of highly negative reviews, should raise concerns.

Conversely, a company with a good overall rating and constructive responses to criticism tends to be more reputable.

Checking Insurance and Bonding

A legitimate moving company should be insured and bonded.

  • Insurance: This protects your belongings in case of damage or loss during the move. Perfectlypackedmoving.com mentions “Full Value Protection,” but the specifics of their insurance policy should be clarified before signing any contract. Ask for proof of insurance and understand the terms, including valuation coverage, deductibles, and how claims are processed.
  • Bonding: A bond offers financial protection to consumers if the moving company fails to fulfill its contractual obligations. While the website claims “bonded,” confirming this directly with them and understanding what this means for you as a customer is important.

Always request written confirmation of insurance and bonding.

This information should ideally be available in their terms and conditions or provided upon request. Wforccustoms.com Review

Perfectlypackedmoving.com Pricing & Quotes

Understanding the pricing structure and how to obtain a quote from Perfectlypackedmoving.com is essential for potential customers.

The website heavily promotes its “Get Free Quotes” feature and emphasizes “Pay What You See, No Hidden Fees.” However, the actual process and the transparency of the final pricing warrant closer examination.

The Quote Process

The website offers a simple form for requesting a free quote. Typically, this involves providing:

  1. Origin and Destination Zips/Cities: To calculate the distance.
  2. Desired Moving Date: Affects availability and sometimes pricing.
  3. Size of Move: E.g., studio, 2-bedroom house, corporate office.

After submitting this information, the expectation is usually to receive an initial estimate.

For long-distance moves, reputable companies often follow up with a more detailed assessment, which might involve: Websumo.io Review

  • Phone Consultation: To discuss inventory and specific needs.
  • Virtual or In-Home Survey: To accurately assess the volume and weight of belongings. This is crucial for precise pricing in the moving industry, as quotes based solely on rudimentary online forms can be highly inaccurate.

Perfectlypackedmoving.com’s website doesn’t explicitly detail these follow-up steps.

The simplicity of the quote form suggests an instant or quick email estimate, which, while convenient, might lack the precision needed for a binding quote.

“Pay What You See, No Hidden Fees” Claim

This promise is a strong selling point in an industry often plagued by unexpected charges.

However, the validity of this claim depends heavily on the initial quote’s accuracy and the transparency of potential additional services.

  • Binding vs. Non-Binding Estimates: It’s critical to understand if the quote you receive is a binding estimate the price won’t change unless you add items or services or a non-binding estimate the final cost can vary, usually within a certain percentage, based on actual weight or volume. The website does not specify which type of estimate they provide upfront.
  • Potential for Add-Ons: Even with a “no hidden fees” promise, the final cost can increase if you opt for additional services not initially quoted, such as:
    • Packing materials boxes, tape, bubble wrap
    • Special handling for fragile or oversized items pianos, artwork
    • Shuttle service if the new location is inaccessible by large moving trucks
    • Long carry fees if the distance from the truck to the door is excessive
    • Stair charges if moving to/from multiple floors without an elevator
    • Disassembly/reassembly of furniture though the site claims this is included

A truly transparent pricing model would clearly itemize all potential charges and explain how the final cost is calculated, ideally providing a binding estimate after a thorough inventory assessment. Talkingprint.com Review

Without this level of detail on the website, the “no hidden fees” claim remains somewhat open to interpretation.

Comparison with Industry Standards

Most established long-distance movers provide detailed, itemized quotes after a comprehensive inventory.

They often offer various valuation coverage options and transparently explain their pricing structure, including fuel surcharges, packing labor, and special handling fees.

Perfectlypackedmoving.com’s simplified approach to pricing information on its public-facing website might leave customers with insufficient data to compare effectively or budget accurately.

  • Industry Best Practice: In-home or virtual surveys for accurate, binding quotes.
  • Clarity on Valuation: Detailed explanation of insurance and protection options.
  • Itemized Breakdowns: Transparent presentation of all potential costs.

For potential customers, it’s crucial to get everything in writing, understand the type of estimate provided, and clarify all potential charges before committing to any service from Perfectlypackedmoving.com or any other moving company.

Perfectlypackedmoving.com vs. Industry Competitors

Comparing Perfectlypackedmoving.com to established industry competitors highlights its positioning in the market and its strengths and weaknesses.

Major players like United Van Lines, Allied Van Lines, and Atlas Van Lines have decades of experience and robust infrastructure, setting a high bar for service and transparency.

Depth of Information and Transparency

  • Established Competitors: Websites of companies like United Van Lines and Allied Van Lines typically feature extensive information. This includes detailed “About Us” sections, historical timelines, corporate responsibility statements, and comprehensive explanations of their services, insurance options, and the moving process from start to finish. They often have dedicated pages for specific services e.g., corporate relocation, military moves, international shipping with detailed breakdowns. Furthermore, these sites often link directly to their agent networks, providing local contact information and agent-specific reviews.
  • Perfectlypackedmoving.com: The site is much more streamlined. While it lists key services and provides contact information, it lacks the depth of information found on competitor sites. There’s no detailed “About Us,” no in-depth explanation of their “Full Value Protection” beyond a single line, and no clear step-by-step guide to the moving process. This simplicity can be seen as either refreshing or concerning, depending on the user’s need for comprehensive information.

Online Presence and Reputation Management

  • Established Competitors: Large moving companies often have well-developed online reputations with extensive reviews on independent platforms like the Better Business Bureau BBB, Google Reviews, Yelp, and industry-specific review sites. They typically engage with customer feedback, both positive and negative, demonstrating a commitment to service and reputation management. Their websites might also feature robust FAQ sections, blogs with moving tips, and social media integration.
  • Perfectlypackedmoving.com: The website has a “What Our Clients Say” section, but the testimonials are generic and lack verifiable links to external review platforms. This absence of independent validation makes it difficult for potential customers to gauge the company’s real-world reputation and customer satisfaction levels. Without a broader online footprint of verifiable reviews, trust building can be challenging.

Technology and User Experience

  • Established Competitors: Many leading moving companies invest in advanced online tools to enhance the customer experience. This includes:
    • Online inventory calculators: To help users estimate the volume/weight of their belongings.
    • Move planners/checklists: Interactive tools to guide customers through the moving process.
    • Real-time tracking: For monitoring the status of a move.
    • Live chat support: For immediate answers to questions.
    • Digital contract signing: Streamlining paperwork.
  • Perfectlypackedmoving.com: The website’s primary interactive feature is a simple “Get Free Quotes” form. It does not offer any of the more advanced tools or features mentioned above. The user experience is functional but lacks the convenience and self-service options that modern consumers often expect from online service providers.

Pricing Transparency and Quoting Process

  • Established Competitors: While specific pricing isn’t typically listed online as moving costs vary widely, reputable companies are transparent about their quoting process. They clearly explain the difference between binding and non-binding estimates and emphasize the need for an in-home or virtual survey to provide accurate, binding quotes. They also detail potential additional charges.
  • Perfectlypackedmoving.com: The website advertises “Pay What You See, No Hidden Fees,” which is a strong promise. However, it doesn’t elaborate on how this guarantee is achieved or if initial online quotes are binding. The lack of detail regarding the post-quote assessment process leaves ambiguity about how they ensure the “no hidden fees” promise on a large, complex move.

In summary, Perfectlypackedmoving.com appears to be a functional, direct-to-quote website.

However, it significantly lags behind industry leaders in terms of comprehensive information, verifiable customer testimonials, advanced online tools, and detailed transparency regarding its processes and pricing beyond the initial contact.

For a service as high-stakes as long-distance moving, the depth of information and external validation provided by larger competitors often provides a greater sense of security and trust.

How to Cancel Perfectlypackedmoving.com Service General Guidance

Since Perfectlypackedmoving.com’s website doesn’t provide specific instructions for canceling a service or a free trial, the approach would generally follow industry standards for service-based companies.

Given the nature of moving services, cancellations typically involve direct communication and adherence to contractual terms.

Understanding Your Contract and Cancellation Policy

Before attempting to cancel any moving service, the absolute first step is to review the contract or service agreement you signed.

This document should outline the cancellation policy, including:

  • Cancellation Window: The timeframe within which you can cancel without penalty.
  • Cancellation Fees: Any charges incurred for canceling outside the penalty-free window or after certain services have begun.
  • Refund Policy: Conditions under which deposits or payments are refundable.
  • Required Notice: How much notice you need to give for cancellation.

It’s common for moving companies to have tiered cancellation fees, where fees increase the closer you get to the scheduled moving date, especially if resources trucks, movers have already been allocated.

Steps to Cancel a Service

Based on the information available on the Perfectlypackedmoving.com website primarily phone contact, these are the typical steps to initiate a cancellation:

  1. Contact Customer Service Directly: The most direct method for Perfectlypackedmoving.com appears to be calling their stated phone number: 1 888 420-1445.

    • Be Prepared: Have your contract, booking confirmation, and any relevant account numbers ready.
    • State Your Intent Clearly: Inform the representative that you wish to cancel your scheduled moving service.
    • Document Everything: Note down the date and time of your call, the name of the representative you spoke with, and a summary of the conversation. Request a cancellation confirmation number or email.
  2. Follow Up in Writing Highly Recommended: Even if you cancel over the phone, it is highly advisable to send a written cancellation request via email or certified mail. This creates a paper trail and serves as official documentation of your cancellation.

    • Email: If an email address is provided to you by the representative, send a concise email reiterating your cancellation, reference your booking number, and attach any relevant documents.
    • Certified Mail: For maximum legal protection, send a formal cancellation letter via certified mail with a return receipt requested. This provides proof that your cancellation notice was received.
  3. Confirm Cancellation and Refund Status: Do not assume the cancellation is complete until you receive explicit confirmation.

    • Confirmation Email/Letter: Request a written confirmation of cancellation.
    • Refund Timeline: Inquire about the timeline for any eligible refunds and monitor your accounts to ensure the refund is processed correctly.

Cancelling a “Free Quote” or “Free Trial”

The website refers to “Get Free Quotes.” If you have only submitted a quote request and haven’t signed any contract or paid a deposit, there typically isn’t a “cancellation” process. You can simply decline the quote.

  • Declining the Quote: If you receive a quote via phone or email and decide not to proceed, you can simply inform the company that you will not be moving forward with their services. There is no penalty for this.
  • “Free Trial” Not Applicable: As a moving service, Perfectlypackedmoving.com does not offer “free trials” in the traditional sense of a subscription service. The “free quote” is the initial, no-obligation interaction.

Important Note: Always act quickly if you need to cancel a service. Delays can result in higher cancellation fees or loss of deposits, especially for services with tight scheduling like moving.

What to Do if Perfectlypackedmoving.com Disappears or is Unresponsive

In the moving industry, unfortunate situations can arise where a company becomes unresponsive or even disappears, leaving customers in a difficult predicament.

While there’s no indication that Perfectlypackedmoving.com poses such a risk, it’s crucial to know the steps to take if any moving company you’ve engaged becomes uncommunicative.

Immediate Actions When a Company Becomes Unresponsive

If Perfectlypackedmoving.com or any mover suddenly goes silent, and you have an impending move or belongings in their possession:

  1. Document All Communications: Keep a meticulous record of every attempt to contact the company dates, times, phone numbers called, emails sent, names of people spoken to, and the content of conversations. This documentation is critical for any subsequent actions.
  2. Check Their Operating Status: Re-check their U.S. DOT and MC numbers on the FMCSA SAFER System safer.fmcsa.dot.gov. Look for any changes in their operating status, insurance status, or safety ratings. A sudden “Out of Service” order or revocation of authority is a major red flag.
  3. Search for News/Alerts: Do a quick online search for the company name, including terms like “scam,” “closed,” “complaints,” or “warning.” Industry forums, news outlets, and consumer protection sites might have information.
  4. Contact Your Bank/Credit Card Company: If you’ve made a deposit or payment, immediately contact your bank or credit card company to inquire about disputing the charge chargeback. This is often time-sensitive, so act fast. Explain the situation and provide all your documentation.

Filing a Complaint

If a company has disappeared, failed to perform services, or is holding your belongings without communication, you need to file formal complaints.

  1. Federal Motor Carrier Safety Administration FMCSA: For interstate moves, the FMCSA is the primary regulatory body.

    • File a Complaint: Use the FMCSA’s National Consumer Complaint Database. You can submit complaints about household goods carriers regarding issues like lost or damaged property, overcharges, or failure to deliver. Provide all documentation you’ve gathered.
    • Consumer Protection: The FMCSA Household Goods Program is designed to protect consumers moving across state lines. Their website fmcsa.dot.gov/protect-your-move has resources and guidance.
  2. State Regulatory Agencies: Some states have their own regulations for moving companies, even for interstate moves that originate or terminate within their borders. Research your state’s Public Utilities Commission PUC or equivalent consumer protection agency.

  3. Better Business Bureau BBB: File a complaint with the Better Business Bureau. While the BBB cannot enforce regulations, they can mediate disputes and publicly document the company’s unresponsiveness, which serves as a warning to other consumers.

  4. State Attorney General’s Office: Your state’s Attorney General’s office has a consumer protection division that can investigate complaints and take legal action against fraudulent businesses.

  5. Local Law Enforcement: If you suspect criminal activity e.g., your belongings have been stolen or are being held for ransom, contact your local police department. They may or may not be able to intervene in civil disputes, but it’s important to report potential fraud.

Legal Action Last Resort

If your attempts to recover your belongings or funds through regulatory bodies and chargebacks fail, consulting with a legal professional specializing in consumer law or transportation law might be necessary.

This is typically a last resort due to costs and complexities.

  • Small Claims Court: For disputes involving smaller amounts of money, small claims court might be an option without the need for a lawyer, though procedures vary by state.
  • Legal Counsel: For larger claims or complex situations, an attorney can advise on potential lawsuits for breach of contract, fraud, or negligence.

The best defense against such scenarios is thorough vetting before hiring any moving company.

Always verify credentials, read independent reviews, get binding quotes, and understand all contractual terms.

FAQ

What is Perfectlypackedmoving.com?

Perfectlypackedmoving.com is a website presenting itself as a long-distance moving and storage service provider, offering household, corporate, military, and interstate moves across 48 states, with promises of “Pay What You See, No Hidden Fees.”

Is Perfectlypackedmoving.com a legitimate moving company?

Based on the website, Perfectlypackedmoving.com claims to be licensed and bonded and provides U.S. DOT #3833825 and MC #01391738. Verifying these numbers with the FMCSA SAFER System can confirm their operating status.

How do I get a free quote from Perfectlypackedmoving.com?

You can get a free quote by clicking on the “Get Free Quotes” buttons prominently displayed on their homepage and filling out the online form with your moving details.

Does Perfectlypackedmoving.com offer packing services?

Yes, the website states that Perfectlypackedmoving.com offers “Packing Assistance” and “Do-it-Yourself, fragile item, and total packing services.”

Does Perfectlypackedmoving.com provide storage solutions?

Yes, the website indicates that they offer storage services as part of their moving solutions.

What kind of moves does Perfectlypackedmoving.com handle?

Perfectlypackedmoving.com states that they handle household moves, corporate moves, military moves, and interstate moves across 48 states.

What is “Full Value Protection” as mentioned by Perfectlypackedmoving.com?

The website mentions “Full Value Protection for Your Belongings,” but it does not provide detailed information about the specifics of this protection, such as coverage limits, deductibles, or claim processes.

It’s advisable to inquire about these details directly.

Are there hidden fees with Perfectlypackedmoving.com?

Perfectlypackedmoving.com prominently claims “Pay What You See, No Hidden Fees.” However, it’s crucial to get a detailed, binding estimate in writing to ensure all potential costs are included and understood upfront.

Where is Perfectlypackedmoving.com located?

The website lists an address as “11 S J St. Lake Worth, FL.”

How can I contact Perfectlypackedmoving.com?

You can contact Perfectlypackedmoving.com by calling their provided phone number: 1 888 420-1445.

Does Perfectlypackedmoving.com have customer reviews?

The website features a “What Our Clients Say” section with testimonials, but it does not link to independent, third-party review platforms like Google Reviews, Yelp, or the Better Business Bureau for external verification.

What are the U.S. DOT and MC numbers for Perfectlypackedmoving.com?

The website provides U.S. DOT #3833825 and MC #01391738. These numbers can be verified on the FMCSA SAFER System.

Does Perfectlypackedmoving.com offer international moving services?

The website explicitly states “Long Distance Moving – Covering 48 states,” which typically refers to interstate moves within the U.S., not international moves.

What should I do if my moving date changes after booking with Perfectlypackedmoving.com?

You should contact Perfectlypackedmoving.com directly via phone as soon as possible to discuss any changes to your moving date and understand how it might affect your service or pricing.

How do I verify a moving company’s license and insurance?

You can verify a moving company’s U.S.

DOT and MC numbers, insurance, and operating status by using the FMCSA SAFER System safer.fmcsa.dot.gov.

What information should I have ready when requesting a quote?

When requesting a quote, you should be ready to provide your origin and destination addresses/zip codes, your desired moving date, and an estimated inventory or size of your move e.g., number of bedrooms.

Is item assembly and disassembly included in Perfectlypackedmoving.com services?

Yes, the website mentions “Complete item assembly and disassembly” as one of their services.

Does Perfectlypackedmoving.com handle corporate relocations?

Yes, Perfectlypackedmoving.com lists “Corporate Moves” among the types of moves they handle.

How long does it take to get a quote from Perfectlypackedmoving.com?

While the website promises “Get Free Quotes,” the specific timeline for receiving a detailed estimate after submitting the online form is not specified. It typically involves a follow-up call.

What if I have a complaint about Perfectlypackedmoving.com?

If you have a complaint, first try to resolve it directly with the company.

If unsuccessful, you can consider filing a complaint with the Federal Motor Carrier Safety Administration FMCSA for interstate moves, your state’s Attorney General’s office, or the Better Business Bureau BBB.



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