Edgsecurity.co.uk Review

Based on looking at the website edgsecurity.co.uk, this UK-based security provider appears to offer a range of professional fire and security solutions for both domestic and commercial clients. The site showcases various services, including intruder alarms, CCTV systems, and fire alarms, backed by numerous client testimonials. While the emphasis is on experience and customer satisfaction, a deeper dive reveals areas where the website could improve its transparency and detailed information.

Here’s an overall review summary:

• Company Name: EDG Security
• Services Offered: Intruder Alarms, Commercial Alarm Systems, CCTV Systems, Fire Alarm Systems, Access Control.
• Target Audience: Domestic and Commercial clients in the UK.
• Founding Year: 2012
• Director: Richard Edginton (career started 1984 in the industry)
• Key Selling Points: 34 years in industry, Police & Insurance recognised, bespoke solutions, 24/7 service engineers, positive client testimonials, partnership with BT RedCARE.
• Transparency: Good on testimonials and contact info, but lacks clear pricing, detailed service descriptions, or specific accreditations upfront.
• Overall Assessment: A seemingly reputable company based on the displayed information, but the website could benefit from more detailed service specifics and a clearer display of their professional credentials.

The website presents a clear picture of EDG Security’s core offerings and their dedication to customer service, as evidenced by the array of glowing testimonials. Richard Edginton’s long tenure in the electronic fire and security industry, starting in 1984, certainly lends credibility to the firm’s expertise. The mention of their engineers being available 24 hours a day, every day, coupled with their partnership with BT RedCARE, suggests a commitment to reliability and rapid response, which is crucial in the security sector. However, for a user looking to make an informed decision, certain key details are notably absent. There’s no direct information on pricing, service level agreements beyond 24/7 support, or a comprehensive list of specific certifications and regulatory compliance badges that would further solidify their trustworthiness, especially in a field where accreditations like NSI (National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board) are highly valued. Without these granular details readily available, potential customers might find themselves needing to take an extra step to inquire, which could be a barrier in a competitive market.

Here are some best alternatives for security system providers in the UK, focusing on ethical, non-edible, and non-prohibited products and services:

• Verisure UK

  0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

  Amazon.com: Check Amazon for Edgsecurity.co.uk Review Latest Discussions & Reviews:

  • Key Features: Professionally installed and monitored alarm systems, 24/7 alarm response, smart home integration, zero-tolerance approach to crime. Includes a visual alarm verification feature.
  • Average Price: Custom quotes based on system size and features; typically a monthly subscription fee.
  • Pros: Highly responsive monitoring, professional installation, comprehensive security solutions, strong brand presence.
  • Cons: Can be more expensive than DIY options, requires professional installation, contract commitment.

• ADT UK

  • Key Features: Monitored intruder alarms, CCTV, fire detection, smart home security. Long-standing reputation in the security industry, offering both wired and wireless solutions.
  • Average Price: Varies significantly based on bespoke system and monitoring plan; typically involves an upfront installation fee and monthly monitoring.
  • Pros: Established and trusted brand, wide range of services, professional monitoring, tailored solutions for homes and businesses.
  • Cons: Higher cost compared to some competitors, can involve longer contracts.

• Ring Alarm (Amazon UK)

  

  • Key Features: DIY-friendly home security system, optional 24/7 professional monitoring, integrates with other Ring devices (doorbells, cameras). Easy to set up and manage via a smartphone app.
  • Average Price: System kits start from around £200-£300; optional monitoring plan around £8-£10 per month.
  • Pros: Affordable, easy DIY installation, no long-term contracts for basic functionality, good integration with other smart home devices.
  • Cons: Requires good internet connection, professional monitoring is an add-on cost, customer support can be less personal than dedicated security firms.

• Arlo Security Cameras (Amazon UK)

  • Key Features: High-definition wireless security cameras, motion detection, cloud storage options, two-way audio, smart alerts. Good for supplementing an existing alarm system or standalone surveillance.
  • Average Price: Individual cameras from £100-£300; subscription plans for advanced features/cloud storage.
  • Pros: Wire-free installation, excellent video quality, weather-resistant, integrates well with smart home ecosystems.
  • Cons: Battery life can be an issue with heavy use, cloud storage requires a subscription, not a full alarm system.

• Yale Smart Living (Amazon UK)

  • Key Features: Smart home alarm systems, CCTV, smart locks. User-friendly app control, various kits available. Can be self-monitored or professionally monitored.
  • Average Price: Alarm kits from £150-£400.
  • Pros: Recognised brand in home security, easy to expand with additional accessories, DIY installation friendly, can integrate with smart locks.
  • Cons: Professional monitoring may be through a third party or limited, app functionality can sometimes be clunky.

• Hikvision (available via UK distributors/installers)

  • Key Features: Leading global supplier of CCTV and video surveillance products. Offers a vast range of cameras, NVRs, and security solutions for all scales, from small businesses to large enterprises.
  • Average Price: Varies widely depending on the system complexity; generally requires professional installation and setup.
  • Pros: Industry-leading technology, robust and reliable hardware, extensive product range, excellent image quality.
  • Cons: Not typically a DIY solution, often requires professional installation, some concerns over data privacy (though less prevalent for UK-based users adhering to GDPR).

• Texecom (available via UK installers)

  • Key Features: UK-based manufacturer of professional security alarm systems. Known for high-performance wired and wireless intruder alarms, integrated with smart app control. Primarily supplied and installed by accredited security companies.
  • Average Price: Pricing is for professional installers; end-user cost includes installation and chosen monitoring service.
  • Pros: High-quality, professional-grade systems, advanced features, UK-based support, excellent reliability.
  • Cons: Not available for direct consumer purchase or DIY installation, requires professional installation and configuration.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Edgsecurity.co.uk Review & First Look

Upon an initial review of edgsecurity.co.uk, the website presents itself as a competent and experienced provider of security and fire alarm systems across the UK. The homepage immediately highlights their core offerings: intruder alarms, commercial systems, CCTV, and fire alarms, setting a clear expectation for visitors. What stands out prominently is the heavy reliance on client testimonials, which are front and centre. This approach aims to build trust through social proof, showcasing real-world examples of their work with various businesses and individuals, from Wythall Animal Sanctuary to Creative Hair Salons and residential clients.

First Impressions and User Experience

The website’s design is clean and functional, prioritising ease of navigation. The “GET A FREE QUOTE” call to action is prominent, guiding users towards engagement. The use of a simple, direct contact number and email address in the header and footer reinforces accessibility. However, the site’s design, while functional, doesn’t necessarily exude cutting-edge modernity. It feels robust and information-focused rather than aesthetically avant-garde.

Key Information Displayed

The homepage effectively communicates the company’s long-standing presence in the industry, stating that Director Richard Edginton began his career in 1984. This experience, spanning over three decades, is a significant trust signal for potential clients. The claim of staff retention since “day 1” also suggests a stable and experienced team. Furthermore, the mention of “Police & Insurance recognised” and partnering with “BT RedCARE” are crucial details that speak to the legitimacy and efficacy of their systems. These partnerships and recognitions are vital for a security company, ensuring systems meet industry standards and can provide the necessary protection and response.

Areas for Improvement in First Look

While the testimonials are compelling, the website could benefit from a dedicated section detailing specific industry accreditations. For a security firm, certifications such as NSI (National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board) are paramount for consumer confidence and compliance. Their absence on the main page means a potential client might need to dig deeper or inquire directly. Furthermore, while the services are listed, more granular information about the types of systems (e.g., wired vs. wireless, specific brands they work with, advanced features like remote access or AI analytics in CCTV) would enhance transparency and help customers understand the scope of what’s offered without needing to contact them immediately. Pricing, even indicative ranges, is also missing, which can be a common point of friction for potential clients.

Edgsecurity.co.uk Pros & Cons

When evaluating edgsecurity.co.uk, it’s important to weigh what the website communicates effectively against areas where it could provide more detail. The strengths largely revolve around demonstrated experience and customer satisfaction, while the weaknesses pertain to transparency regarding specific service details and industry credentials. Cultzeros.co.uk Review

Pros of Edgsecurity.co.uk

The website for EDG Security presents several compelling arguments for their service:

• Extensive Experience: Richard Edginton’s 34 years in the industry (since 1984) is a significant selling point, suggesting deep expertise and knowledge. The company itself, founded in 2012, has also built a solid decade-plus of operational history.
• Strong Client Testimonials: The homepage is rich with positive reviews from various clients, both commercial and domestic. These testimonials, often detailing specific positive experiences, are powerful social proof. For instance, Ross from Wythall Animal Sanctuary’s quote, “We are incredibly happy with the service… extremely professional as well as showing a very high standard of work,” directly addresses service quality.
• Clear Service Offerings: The main services—Intruder Alarms, CCTV Systems, and Fire Alarm Systems—are clearly listed, making it easy for visitors to understand their core competencies.
• 24/7 Service Engineer Availability: The promise of service engineers “at the end of a phone 24hrs a day, every day” is crucial for security services, indicating a commitment to rapid response and ongoing support.
• Police & Insurance Recognition: The statement that their solutions are “Police & Insurance recognised” is vital, assuring clients that their systems meet official standards and can impact insurance premiums positively.
• BT RedCARE Partnership: Mentioning BT RedCARE, a leading secure signalling provider in the UK, highlights a commitment to high-level, reliable alarm signalling.
• Honest Advice Philosophy: The statement “No high pressure sales, if we don’t believe you need something we’ll be totally honest and up front” fosters trust and positions them as client-centric advisors rather than just salespeople.
• High Staff Retention: The claim that “Most of our staff have been with us from day 1” suggests a stable, experienced team that knows the business and its customers well.

Cons of Edgsecurity.co.uk

Despite its strengths, the website has some notable areas where it falls short in providing comprehensive information:

• Lack of Specific Accreditations/Certifications: While they state “Police & Insurance recognised,” the website does not explicitly list any specific industry accreditations like NSI (National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board). These are fundamental in the UK security industry and their absence on the homepage or an easily accessible dedicated page can raise questions for informed consumers.
• No Pricing Information: There is no indication of pricing models, typical costs, or even a general range for their services. This forces potential customers to initiate contact simply to get a basic understanding of potential investment, which can be a barrier for those in the research phase.
• Limited Detail on Service Features: While services are listed, there’s a lack of in-depth information about the types of systems they install (e.g., specific alarm grades, CCTV resolution capabilities, smart features, integration possibilities with other systems). This makes it harder for customers to compare their offerings with competitors without direct consultation.
• Absence of Case Studies: While testimonials are good, detailed case studies outlining the challenges faced, the solutions implemented, and the specific outcomes would provide more tangible evidence of their capabilities. The current “SEE MORE” links lead to general testimonials pages rather than deep dives into projects.
• No Blog or Resources Section: A blog or resources section could provide valuable insights, educate potential clients on security best practices, industry trends, and demonstrate EDG Security’s ongoing expertise, thereby enhancing their SEO and authority.
• Generic Contact Form: While contact details are provided, a simple, clear contact form with specific fields (e.g., type of service interested in, commercial/domestic) could streamline inquiries.
• Limited Online Presence/Social Media Integration: The “Follow us on Twitter” link is present but doesn’t immediately show their live feed or significant recent activity, which could further build trust and demonstrate engagement.

Edgsecurity.co.uk Alternatives

When seeking reliable security and fire alarm solutions in the UK, exploring alternatives to EDG Security is a sensible approach to ensure you find the best fit for your specific needs. The market offers a diverse range of providers, from global giants to established national players and innovative tech-focused solutions. Each comes with its own set of specialisations, pricing structures, and service models.

Comprehensive Security Providers

• Verisure UK: Verisure is a major player in the European monitored alarm market, known for its professionally installed and monitored systems. They offer 24/7 monitoring and response, often involving immediate dispatch of security guards in case of confirmed alarms. Their systems typically include visual verification (cameras) and smart features.

  • Why consider them: For those prioritising rapid response and professional monitoring with a strong European footprint.
  • Key differentiator: Focus on immediate guard response alongside police notification for enhanced security.
  • Ideal for: Homeowners and small businesses seeking a premium, comprehensive security package with active monitoring.

• ADT UK: As one of the most recognised names globally in security, ADT has a strong presence in the UK. They provide a full spectrum of security services, including intruder alarms, CCTV, and fire alarms, for both residential and commercial clients. ADT offers bespoke solutions, professional installation, and 24/7 monitoring. Exmouthbedandpine.co.uk Review

  • Why consider them: For clients who value a well-established brand with a long history of reliability and a broad range of integrated security options.
  • Key differentiator: Brand heritage, extensive service network, and ability to cater to complex commercial security needs.
  • Ideal for: Larger commercial enterprises or homeowners desiring a custom, robust, and professionally managed security solution.

DIY and Smart Home Security Options

• Ring Alarm (Amazon UK): For those who prefer a more hands-on approach, Ring Alarm offers a popular DIY home security system. It’s relatively affordable, easy to install, and integrates seamlessly with other Ring smart devices like doorbells and cameras. While it can be self-monitored, Ring also offers an optional professional monitoring service for a monthly fee.

  

  • Why consider them: Cost-effectiveness, ease of installation, and integration with a wider smart home ecosystem.
  • Key differentiator: User-friendly DIY setup with optional professional monitoring, strong integration with Amazon Alexa.
  • Ideal for: Tech-savvy homeowners or renters looking for an affordable, flexible, and expandable home security system.

• Yale Smart Living (Amazon UK): Yale, a household name in locks, has expanded into smart home security with alarms, CCTV, and smart locks. Their systems are designed for easy DIY installation and can be controlled via a smartphone app. They offer various kits that can be expanded with additional accessories.

  • Why consider them: Trustworthy brand for physical security, straightforward installation, and good for basic smart home integration.
  • Key differentiator: Leverages Yale’s reputation for physical security, offering a reliable, user-friendly smart alarm system.
  • Ideal for: Homeowners familiar with Yale products looking for a reliable, expandable DIY home security solution.

Specialised CCTV and Commercial Solutions

• Hikvision (available via UK distributors/installers): As a global leader in video surveillance products and solutions, Hikvision provides cutting-edge CCTV cameras, network video recorders (NVRs), and advanced video management software. Their products are typically installed by professional security integrators, offering high-resolution imaging, analytics, and robust performance.

  • Why consider them: For superior video surveillance quality and advanced features in CCTV, particularly for commercial or large-scale applications.
  • Key differentiator: Industry-leading technology and a vast portfolio of high-performance cameras and surveillance systems.
  • Ideal for: Businesses, large properties, or anyone requiring top-tier professional CCTV solutions.

• Texecom (available via UK installers): Texecom is a UK-based manufacturer known for its high-quality, professional-grade intruder alarm systems. Their systems are often preferred by security professionals due to their reliability, advanced features, and integration capabilities. Texecom systems are typically installed and maintained by accredited security companies. Astartuition.co.uk Review

  • Why consider them: If you require a robust, professional-grade intruder alarm system installed by a specialist.
  • Key differentiator: A UK-based manufacturer focusing on highly secure and reliable intruder alarm technology.
  • Ideal for: Commercial premises, high-value residential properties, or any client where a professional, high-security alarm system is paramount.

Fire Safety Specialists

• Fire Protection Association (FPA) (UK): While not a service provider in itself, the FPA is the UK’s national fire safety organisation. Their website offers extensive resources, guidance, and lists of accredited fire safety companies. Consulting their resources can help you identify reputable fire alarm installers and maintenance providers who adhere to the highest standards.
  • Why consider them: For independent advice and a directory of accredited professionals in fire safety.
  • Key differentiator: Independent authority on fire safety, offering unbiased guidance and a network of certified providers.
  • Ideal for: Anyone needing to ensure their fire alarm system meets stringent safety standards and legal requirements, and wants to find a certified provider.

Choosing the right security provider involves assessing your specific needs, budget, and desired level of professional involvement. While EDG Security presents a strong case with its experience and testimonials, exploring these alternatives can help you make a truly informed decision.

How to Get a Quote from Edgsecurity.co.uk

Navigating the process of obtaining a quote from a security provider is often the first real interaction a potential client has with a company. For edgsecurity.co.uk, the website makes the avenues for inquiry quite clear, although the absence of an immediate online quoting tool means direct communication is necessary.

Direct Contact Methods

EDG Security prominently displays several direct contact options on its homepage, which simplifies the initial outreach.

• Phone Call: The most immediate method is calling their stated number: 0330 043 2636. This number is featured in the header, footer, and multiple places throughout the site, signalling it as the primary channel for quick inquiries and quote requests. A phone call allows for immediate dialogue, clarification of needs, and potentially a quicker scheduling of a site visit for a tailored quote.
• Email: An email address, [email protected], is also consistently displayed. This is ideal for those who prefer to put their requirements in writing, perhaps detailing the type of property, existing systems, and specific security concerns before a phone conversation. It also provides a written record of the initial inquiry.
• “Get in Touch” Link: The website includes “Get in touch” links that direct users to a contact page. While the homepage snippet doesn’t detail the contact page’s contents, it typically includes a contact form for structured inquiries, allowing users to provide their name, contact details, and a message about their needs. This can be a more formal way to start the conversation than a direct email.

What to Expect During the Quote Process

Based on the website’s description of their service philosophy, particularly the statement: “No high pressure sales, if we don’t believe you need something we’ll be totally honest and up front,” you can anticipate a consultative approach.

• Initial Discussion: Your initial contact (phone or email) will likely involve a brief discussion to understand the basic scope of your requirements – whether it’s for a residential property or a commercial premise, the type of system (intruder, CCTV, fire), and any immediate concerns.
• Site Survey: For accurate and bespoke security solutions, a site survey is almost always necessary. This involves an EDG Security engineer or representative visiting your property to assess its layout, vulnerable points, existing infrastructure, and specific security risks. This allows them to design a system that is effective and compliant with relevant standards.
• Bespoke Proposal: Following the site survey, EDG Security will likely provide a detailed proposal. This should outline the recommended system components, installation plan, any associated monitoring services, and the full cost. Given their stated approach of providing “honest advice,” this proposal should reflect your actual needs rather than an oversold solution.
• Post-Quote Follow-up: Expect a follow-up call or email to discuss the proposal, answer any questions, and potentially negotiate terms.

Tips for Requesting a Quote

To streamline the process and ensure you get an accurate quote, prepare the following information: Sheehancontractors.co.uk Review

• Type of Property: Residential or commercial, and its approximate size.
• Specific Needs: Are you looking for an intruder alarm, CCTV, fire alarm, or a combination? Do you have specific concerns (e.g., break-ins, specific high-value assets)?
• Existing Systems: Do you have any existing security systems (alarms, cameras) that might need upgrading, integrating, or replacing?
• Insurance Requirements: Your insurance provider might have specific requirements for security systems to validate coverage or reduce premiums. Have these handy if applicable.
• Budget (Optional but helpful): While not mandatory, having a rough budget can help the provider tailor solutions within your financial comfort zone.

By preparing this information and utilising the clear contact channels provided, getting a quote from EDG Security should be a straightforward and consultative process.

Edgsecurity.co.uk Services and Features

Edgsecurity.co.uk clearly outlines its primary service offerings on its homepage, focusing on the core aspects of property security and fire safety. These services are geared towards both domestic and commercial clients, suggesting a versatile approach to security needs. While the website doesn’t delve into exhaustive technical specifications, it highlights the types of systems they provide and some general features.

Intruder Alarm Systems

Intruder alarms are a cornerstone of their offerings, aimed at detecting unauthorised entry and deterring potential threats.

• Purpose: To protect premises from burglary and intrusion.
• Features (Implied):
  • Installation: Professional installation tailored to the property layout.
  • Monitoring: While not explicitly detailed on the homepage for all alarm types, the mention of partnering with BT RedCARE suggests options for highly secure, resilient alarm signalling, which implies monitored systems. BT RedCARE is a system that transmits alarm signals via a secure network directly to an Alarm Receiving Centre (ARC), ensuring rapid response by keyholders or emergency services.
  • System Types: The phrase “small residential system” and “brand new Fire Alarm or Intruder Alarm installation to satisfy your insurers requirements” hints at a range of systems, from basic audible alarms to more sophisticated monitored solutions suitable for insurance compliance.
  • Takeovers & Fault Rectification: They offer to take over existing third-party systems and rectify faults, demonstrating flexibility and support for ongoing maintenance.

CCTV Systems

CCTV (Closed-Circuit Television) systems are crucial for surveillance, deterrence, and evidence gathering.

• Purpose: To monitor activities on and around a property, deter crime, and provide visual evidence in case of an incident.
• Features (Implied):
  • Installation: Professional setup and placement of cameras for optimal coverage.
  • Variety: The presence of various client testimonials for CCTV suggests they handle different scales, from “Space Station” to “Gary from Eurosprint” and residential properties.
  • Remote Viewing: While not explicitly stated, modern CCTV systems typically include remote viewing capabilities via smartphones or computers, which would be an expected feature for a professional provider.
  • Integration: Often, CCTV systems are integrated with intruder alarms for a comprehensive security solution.

Fire Alarm Systems

Fire safety is a critical component of property protection, and EDG Security provides solutions for fire detection. Vintagehare.co.uk Review

• Purpose: To detect fires early, alert occupants, and facilitate a rapid response from emergency services.
• Features (Implied):
  • Installation: Professional installation of fire detection equipment.
  • Compliance: The mention of “brand new Fire Alarm… installation to satisfy your insurers requirements” indicates adherence to relevant fire safety standards, which in the UK would typically involve British Standards (BS 5839 series).
  • System Types: Covers a range from “small residential system” to commercial fire panels as hinted by “Packwood Homes” testimonial.
  • Maintenance: Their willingness to rectify faults on existing installations implies ongoing maintenance services are available.

Other Services and Commitments

Beyond the core systems, EDG Security highlights aspects of their service delivery:

• Access Control: Mentioned briefly in the “Cycle of Good” testimonial, suggesting they also offer systems that control entry and exit to premises, such as key card systems or biometric access.
• Bespoke Solutions: They pride themselves on providing “bespoke fire & security solutions,” meaning they don’t offer one-size-fits-all packages but rather tailor systems to individual client needs and property specifics.
• Reliability: Systems are noted for their “great reputation for reliability.”
• Maintenance and Support: With 24-hour service engineers, they emphasise ongoing support and quick resolution of any issues.

In essence, EDG Security positions itself as a full-service provider for essential safety and security systems, prioritising customisation, reliability, and continuous support, leveraging their extensive industry experience and professional partnerships like BT RedCARE.

How to Cancel Edgsecurity.co.uk Subscription or Service

The edgsecurity.co.uk website, while providing clear contact methods for inquiries and services, does not detail a specific process for cancelling a subscription or service directly on its public pages. This is fairly common for security companies, as cancellations often involve specific contractual obligations, equipment removal, and ensuring the property remains secure. Therefore, the cancellation process will primarily involve direct communication with the company.

General Steps for Cancellation

Given the typical operations of security service providers, a cancellation process with EDG Security would likely follow these steps:

1. Review Your Contract: Before initiating any cancellation, the first and most crucial step is to review the service agreement or contract you signed with EDG Security. This document will outline the terms and conditions related to cancellation, including: Iloveretro.co.uk Review

   • Notice Period: The minimum amount of notice required (e.g., 30, 60, or 90 days) before termination.
   • Early Termination Fees: Penalties or fees for cancelling before the end of a contract term.
   • Equipment Ownership: Whether the installed equipment (alarms, cameras, panels) is leased or owned by you. If leased, it may need to be returned or uninstalled by EDG Security.
   • Outstanding Payments: Any remaining balances or charges that need to be settled.

2. Contact EDG Security Directly: As there’s no online cancellation portal, you will need to get in touch with them through their official contact channels:

   • Phone: Call their primary number: 0330 043 2636. This is typically the most efficient method for discussing account-specific matters. Be prepared to provide your account details or installation address for verification.
   • Email: Send an email to [email protected]. Clearly state your intention to cancel, your account details, and any relevant dates. Request a written confirmation of your cancellation request and the next steps.

3. Formal Written Notice (Recommended): Even if you initiate the cancellation via phone, it’s highly recommended to follow up with a formal written notice (via email or registered post, if preferred) to EDG Security. This creates a clear record of your request and the date. In your written notice, include:

   • Your full name and contact details.
   • The service address.
   • Your account number (if applicable).
   • The date you wish the service to cease (adhering to your contract’s notice period).
   • A request for confirmation of cancellation and any final steps.

4. Discuss Equipment and Final Actions: During the cancellation process, EDG Security will guide you on what happens to the installed equipment.

   • If equipment is leased, they might schedule an engineer visit for removal.
   • If you own the equipment, they might advise on how to disable monitoring or reconfigure the system if you plan to use it without their service.
   • Confirm any final billing or outstanding charges and ensure all payments are settled.

Considerations Before Cancelling

• Security Gaps: Ensure you have a plan for alternative security once EDG Security’s service is terminated. A gap in security coverage could leave your property vulnerable.
• Insurance Implications: Check with your insurance provider about how cancelling your professional security monitoring might affect your policy or premiums.
• Data Deletion: If you have CCTV footage stored on their systems or cloud, inquire about their data retention and deletion policies post-cancellation, especially if GDPR is a concern.

While the exact steps aren’t public, by reviewing your contract and initiating direct communication through their established channels, you can navigate the cancellation process with EDG Security effectively.

Edgsecurity.co.uk Pricing

The edgsecurity.co.uk website does not provide any specific pricing information for its services on its public pages. This absence of upfront pricing is a common characteristic among professional security installation and monitoring companies, especially those offering bespoke solutions. Britishhub.co.uk Review

Reasons for No Public Pricing

There are several reasons why EDG Security, like many of its counterparts, opts not to publish price lists:

• Bespoke Solutions: As stated on their website, they provide “bespoke fire & security solutions.” The cost of security systems is highly variable and depends on numerous factors unique to each property and client’s needs. These factors include:

  • Property Size and Layout: Larger properties or those with complex layouts require more sensors, cameras, and cabling.
  • Type of System: An intruder alarm system will have a different cost profile than a comprehensive CCTV setup or an integrated fire alarm system.
  • Grade of Security: Intruder alarms, for example, are categorised into different grades (e.g., Grade 2, Grade 3) based on risk assessment and insurance requirements, with higher grades incurring higher costs.
  • Number of Devices: The quantity of motion detectors, door/window contacts, smoke detectors, cameras, and access control points.
  • System Features: Whether the system includes smart home integration, remote access, advanced analytics, or specific types of communication pathways.
  • Monitoring Services: Professional 24/7 monitoring services (like those facilitated by BT RedCARE) incur ongoing subscription fees separate from the installation cost.
  • Installation Complexity: Factors like wiring requirements, property access, and the need for specialist equipment can affect installation costs.
  • Maintenance Contracts: Ongoing service and maintenance agreements typically have an annual or monthly fee.

• Competitive Market: The security market is competitive. Companies often prefer to provide quotes after a detailed assessment to avoid general pricing that might not reflect their value proposition or could be easily undercut by less comprehensive providers.

• Consultative Sales Approach: By not publishing prices, companies encourage potential clients to engage in a direct conversation. This allows them to understand the client’s needs thoroughly, offer tailored advice (as EDG Security explicitly states: “No high pressure sales, if we don’t believe you need something we’ll be totally honest and up front”), and build a relationship before discussing cost.

How to Obtain Pricing Information

To get an accurate price from EDG Security, you will need to follow their standard inquiry process: Nrlaw.co.uk Review

1. Initial Contact: Reach out via phone (0330 043 2636) or email ([email protected]) to express your interest and outline your basic requirements.
2. Site Survey: EDG Security will likely schedule a site visit to your home or business. An experienced engineer will assess the property, discuss your specific security concerns, and recommend a suitable system design.
3. Detailed Proposal: Based on the site survey and discussions, you will receive a personalised, no-obligation quote or proposal. This document should itemise the costs for equipment, installation, and any ongoing monitoring or maintenance fees.

General Cost Considerations in the UK Security Market

While specific prices aren’t available for EDG Security, here’s a general idea of what to expect for security systems in the UK:

• Basic DIY Alarm Systems: From £150 – £400 (for self-installed, self-monitored systems).
• Professionally Installed Intruder Alarms: Installation costs can range from £400 to £1,500+ depending on complexity. Monitoring fees typically range from £20 to £50 per month, depending on the level of service (keyholder response, police response).
• CCTV Systems: A basic residential CCTV system might start from £500 for installation, while commercial systems can run into several thousands, depending on the number and type of cameras, recording equipment, and analytics features. Cloud storage subscriptions are additional.
• Fire Alarm Systems: Costs vary significantly based on building size and regulatory requirements (e.g., conventional vs. addressable systems). Installation can range from hundreds to many thousands of pounds for commercial premises.

In summary, while EDG Security’s website doesn’t offer pricing upfront, this is consistent with an approach focused on tailored, professional security solutions that require a detailed assessment before a quote can be provided. Prospective clients should be prepared to engage directly for a personalised cost estimate.

Edgsecurity.co.uk vs. Competitors

When evaluating edgsecurity.co.uk against its competitors in the UK security market, it’s important to consider various factors such as service model, brand recognition, scope of offerings, and perceived value. EDG Security positions itself as an experienced, local-focused provider offering bespoke solutions, which differentiates it from both large national players and budget-friendly DIY options.

EDG Security’s Positioning

EDG Security’s website suggests it operates as a mid-sized, established independent company. Their strengths lie in:

• Personalised Service: Emphasising “honest advice” and a “can-do attitude” with long-term staff.
• Local Expertise: While they don’t specify a limited service area, their head office in Solihull, West Midlands, suggests a strong regional focus.
• Experience-Driven: Richard Edginton’s 34 years in the industry is a significant selling point, implying deep practical knowledge.
• BT RedCARE Partnership: This indicates a commitment to high-grade, reliable alarm monitoring pathways.
• Police & Insurance Recognised: Crucial for compliance and client confidence.

Versus Large National Providers (e.g., Verisure, ADT)

• Brand Recognition & Scale: Giants like Verisure UK and ADT UK have massive brand recognition, extensive advertising budgets, and nationwide coverage. They often have dedicated call centres and a larger network of engineers.
  • EDG Security’s Edge: More personalised service, potentially a single point of contact for complex issues. Their smaller scale might lead to quicker, more flexible responses for specific client needs without the bureaucracy of a large corporation.
  • Competitors’ Edge: More extensive technological integration, potentially more advanced smart home features, and broader geographical reach. They might also offer more standardised packages, which some customers prefer for simplicity.
• Pricing: Large providers often have more structured pricing tiers, but these can be complex. EDG Security’s bespoke quote model means pricing will be highly tailored, which could be more cost-effective for specific needs or more expensive for simpler ones.
• Response Time: While ADT and Verisure boast rapid response times, EDG’s “24hrs a day, every day” service engineers suggest they also prioritise quick support.

Versus DIY and Smart Home Security Systems (e.g., Ring, Yale Smart Living)

• Installation & Professionalism: EDG Security provides professional installation and maintenance. Ring Alarm (Amazon UK) and Yale Smart Living (Amazon UK) are primarily DIY solutions, requiring the homeowner to install and troubleshoot.
  • EDG Security’s Edge: Guaranteed professional installation, ongoing maintenance, and complex system design. This is crucial for properties with higher security risks or for clients who prefer a ‘set it and forget it’ solution.
  • Competitors’ Edge: Significantly lower upfront costs, no contractual commitments for basic self-monitoring, and greater user control over system setup and changes. Ideal for budget-conscious users or those comfortable with technology.
• Monitoring: While DIY systems offer optional professional monitoring, EDG’s partnership with BT RedCARE suggests a higher grade of monitored security, often required for insurance or police response.
• Scope: DIY systems usually focus on basic home security. EDG caters to both residential and commercial, including fire alarms and access control, offering more comprehensive solutions.

Versus Specialist Manufacturers/Installers (e.g., Hikvision, Texecom)

• Product Focus: Companies like Hikvision (available via UK distributors/installers) are primarily manufacturers of equipment (especially CCTV), which then needs to be installed by a third party. Texecom (available via UK installers) produces professional-grade alarm components, again requiring a specialist installer.
  • EDG Security’s Edge: They act as the single point of contact for consultation, installation, and ongoing support, simplifying the process for the client. They likely use components from reputable manufacturers like Texecom or similar.
  • Competitors’ Edge: Specialisation means they might be at the absolute cutting edge of their niche (e.g., Hikvision for video analytics). However, the end-user still needs to find a reputable installer.
• Target Audience: EDG Security targets the end-user. Manufacturers target the installers and distributors.

In conclusion, EDG Security appears to occupy a strong niche for clients who value a professional, experienced, and bespoke security service from a reputable local company. They offer a more hands-on, consultative approach than large national chains and a higher level of professional service and monitoring than most DIY systems. Their challenge, like any local business, is to convey their unique value proposition effectively against the vast marketing power of global competitors and the cost appeal of DIY solutions.

Northantsflooring.co.uk Review

The Importance of Professional Security Systems in the UK

In an increasingly complex world, the role of professional security systems for both domestic and commercial properties in the UK cannot be overstated. Beyond simply deterring crime, these systems offer peace of mind, ensure compliance with legal and insurance requirements, and provide tangible benefits in terms of safety and asset protection. Companies like EDG Security play a crucial role in delivering these essential services.

Deterrence and Crime Prevention

One of the most immediate benefits of a visible professional security system is its deterrent effect.

• Visual Deterrent: Alarm boxes, CCTV cameras, and clear signage act as powerful visual warnings to potential intruders, making them reconsider targeting a protected property. According to the Office for National Statistics (ONS), domestic burglary rates have seen fluctuations, but the presence of visible security measures remains a significant factor in a criminal’s risk assessment.
• Active Deterrence: Modern systems can incorporate features like external sirens, flashing lights, and even two-way audio (in CCTV systems) that can actively deter an intruder who has already breached the perimeter.

Rapid Response and Incident Management

Professional systems are designed for prompt action when an incident occurs.

• Alarm Monitoring: Monitored alarm systems (often linked to Alarm Receiving Centres or ARCs, like those facilitated by BT RedCARE as mentioned by EDG Security) ensure that once an alarm is triggered, it’s immediately verified and appropriate action is taken. This could involve contacting keyholders, dispatching private security, or notifying the police. This rapid response is critical, as every minute counts in preventing significant loss or damage.
• Evidence Collection: High-quality CCTV systems capture vital footage that can be used by law enforcement for identification, prosecution, and recovery of stolen goods. The resolution and storage capabilities of professional systems far exceed basic consumer-grade cameras.
• Fire Safety: Professional fire alarm systems provide early detection, crucial for evacuating occupants safely and minimising property damage. Timely notification to fire services can mean the difference between a minor incident and a devastating blaze. The UK government’s Fire Statistics regularly highlight the importance of early detection in reducing casualties and property losses.

Insurance Compliance and Cost Savings

Insurance companies often mandate certain security standards, especially for commercial properties or high-value homes. Hificonfidential.co.uk Review

• Policy Requirements: Many insurance policies require professionally installed and monitored alarm systems as a condition of coverage, particularly for specific types of businesses (e.g., jewellers, warehouses) or high-risk areas. Failure to comply can invalidate a claim.
• Reduced Premiums: Properties with robust, professionally installed security systems (including alarm grades and monitoring) can often qualify for lower insurance premiums, leading to long-term cost savings. Insurers recognise the reduced risk associated with well-protected premises.

Peace of Mind and Asset Protection

Beyond the tangible benefits, professional security systems offer invaluable peace of mind.

• Personal Safety: Knowing your home is protected contributes significantly to the sense of safety and security for occupants.
• Business Continuity: For businesses, effective security prevents disruption from theft, vandalism, or fire, helping to ensure continuity of operations and protection of critical assets, data, and intellectual property.
• Remote Management: Many modern professional systems allow remote access and management via smartphone apps, enabling property owners to check on their premises from anywhere in the world, further enhancing peace of mind.

Regulatory Compliance

For commercial and public buildings, adherence to specific fire safety regulations and security standards is a legal requirement.

• Fire Safety Order 2005: In the UK, the Regulatory Reform (Fire Safety) Order 2005 places a legal duty on employers and building owners to carry out fire risk assessments and implement appropriate fire safety measures, which often include professional fire alarm systems.
• Data Protection: Professional CCTV systems must comply with data protection laws (e.g., GDPR in the UK) regarding data capture, storage, and access, which reputable installers like EDG Security are equipped to advise on.

In conclusion, investing in professional security systems is not merely an expense but a critical investment in safety, asset protection, and peace of mind. The expertise offered by companies like EDG Security ensures that these systems are not only installed correctly but also meet the rigorous standards required to provide effective, long-term protection.

FAQ

What services does edgsecurity.co.uk offer?

EDG Security offers a range of professional fire and security solutions, including intruder alarm systems, commercial alarm systems, CCTV systems, and fire alarm systems for both domestic and commercial clients.

Is edgsecurity.co.uk a reputable company?

Based on the information on their website, EDG Security appears to be a reputable company, highlighting over 34 years of industry experience through its director, numerous positive client testimonials, and partnerships with secure signalling providers like BT RedCARE. Floorsontrend.co.uk Review

How long has EDG Security been in business?

EDG Security was founded in 2012, but its director, Richard Edginton, began his career in the electronic fire and security industry in 1984, bringing over 34 years of industry experience to the company.

Does EDG Security offer 24/7 support?

Yes, EDG Security states that its service engineers are available “at the end of a phone 24hrs a day, every day,” indicating round-the-clock support for their clients.

Are EDG Security’s systems police and insurance recognised?

Yes, EDG Security explicitly states that their fire and security solutions are “Police & Insurance recognised,” which is crucial for compliance and potential insurance premium benefits.

Can EDG Security take over existing alarm systems?

Yes, the website mentions that they can assist with “a takeover of an existing 3rd party system,” indicating they can integrate and service systems installed by other providers.

Does EDG Security provide bespoke security solutions?

Yes, EDG Security prides itself on offering “bespoke fire & security solutions,” meaning they tailor their systems to the specific needs and premises of each client. Abm-alliance.co.uk Review

Where is EDG Security’s head office located?

EDG Security’s head office is located at Corner Oak, 1 Homer Road, Solihull, West Midlands B91 3QG.

Does edgsecurity.co.uk provide pricing on their website?

No, edgsecurity.co.uk does not provide any specific pricing information on its website. Pricing is typically determined after a site survey and a bespoke quotation process.

How do I get a quote from EDG Security?

You can get a quote by contacting EDG Security directly via phone at 0330 043 2636 or by emailing [email protected]. They will likely arrange a site visit to provide a tailored proposal.

Does EDG Security install CCTV cameras?

Yes, CCTV Systems are one of their primary services, with testimonials on the website confirming their experience in installing surveillance cameras for various clients.

What kind of clients does EDG Security serve?

EDG Security serves both domestic (residential) and commercial clients, as evidenced by the range of testimonials from homeowners, hair salons, animal sanctuaries, and other businesses. Wulfsportinternational.co.uk Review

Is professional monitoring included with EDG Security’s alarms?

While not explicitly stated for all systems, their partnership with BT RedCARE suggests that professional 24/7 alarm monitoring options are available through secure signalling to an Alarm Receiving Centre.

How do I contact EDG Security for support?

You can contact EDG Security for support by calling their main phone number: 0330 043 2636, or by emailing [email protected].

Does EDG Security offer fire alarm maintenance?

While not explicitly detailed as a standalone service, their ability to rectify faults on existing installations implies they offer maintenance and support for fire alarm systems.

What is BT RedCARE mentioned on their website?

BT RedCARE is a service from BT that provides highly secure and resilient alarm signalling over the telephone network, ensuring that alarm signals are transmitted quickly and reliably to an Alarm Receiving Centre.

Does EDG Security have good customer reviews?

Yes, the edgsecurity.co.uk homepage prominently features numerous positive testimonials from satisfied clients, highlighting their professionalism, high standards of work, and friendly team. Hudsonsdentalcare.co.uk Review

Can EDG Security help with home alarm systems?

Yes, EDG Security caters to residential clients, as indicated by testimonials from homeowners who have had alarm systems installed at their homes.

Are EDG Security staff experienced?

Yes, the website states that “Most of our staff have been with us from day 1,” suggesting a stable and experienced team, in addition to the director’s extensive industry background.

How can I cancel my service with EDG Security?

To cancel your service with EDG Security, you would need to contact them directly via phone (0330 043 2636) or email ([email protected]) and review your service contract for specific cancellation terms and notice periods.

Lukeyssports.co.uk Review